51 to 71 of 71 Service Management Jobs in Yorkshire

Senior Salesforce Developer – Field Service and Agentforce experience Location: Fully Remote Contract: Outside IR35 Duration: Until March 2027 We are seeking an experienced Senior Salesforce Developer to join a dynamic team on a fully remote contract basis. The ideal candidate will have strong hands‐on Salesforce development experience, with … particular expertise in Salesforce Field Service and Agentforce . You will play a key role in designing, developing and implementing innovative Salesforce solutions, helping to optimise business processes and enhance platform capabilities. Key Responsibilities Design, develop and customise Salesforce solutions to meet business requirements. Build and maintain scalable Salesforce ...

through to resolution where possible, coordinate escalations with internal teams and suppliers, and keep users informed throughout. You'll: Investigate and resolve application incidents, service requests, and access queries Support user administration, permissions, role changes, and system configuration Manage tickets through SysAid and JIRA, maintaining accurate, auditable records Work … with business users, IT teams, and third-party suppliers to identify and resolve issues Test system updates, service packs, and application enhancements Create and maintain knowledge articles, user guides, FAQs, and support documentation Analyse recurring incidents and request trends, identify root causes, and recommend process, configuration or system improvements. ...

requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Join the service shaping Sheffield’s digital future. IT and Digital Innovation combines secure and resilient technology with accessible service design, data, innovation and major programme delivery. Our work … intelligence, automation and emerging technology to transform how the Council operates and delivers services for residents, businesses and staff. Digital Delivery The Digital Delivery Service provides the technology foundations, leadership and governance that enable Sheffield City Council to deliver secure, resilient and customer-focused digital services. We design, deliver ...

Eligible for BPSS I'm looking for an experienced Project Manager - Linux to lead the design, build and launch of an enterprise RHEL server service running on IBM LinuxONE. Key experience required: IBM LinuxONE/IBM Z, including LPARs, IFL capacity and virtualisation. Enterprise RHEL infrastructure and service management. Infrastructure programme/project delivery across multiple technical teams. Service introduction, operational readiness and production go-live. Managing delivery plans, risks, dependencies, suppliers and stakeholders. Establishing support models, SLAs, disaster recovery and service catalogues. Banking or financial sector experience is desirable. You'll coordinate mainframe, Linux ...

technical team. Role Provide technical support to internal users, either onsite, by telephone or by email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user problems and be proactive when dealing with … software or hardware problems detected Support colleagues in using computer equipment by providing appropriate guidance and advice To escalate more complex service issues to the relevant IT Support member To escalate non-IT issues internally where required To arrange for external technical support where problems cannot be resolved ...

businesslanguage. Degree-level education or equivalent experience indigital, marketing, business, technology, product or delivery. Desirable: Relevant product ownership, digital delivery, business analysis,agile or service management training, and experience in chemical ormanufacturing industries. What You’ll Be Doing: Own and prioritise the customer-facing website solutions backlog based … readiness, training input, handover and post-release support. Maintain clear backlog, decision, release and status records, communicating progress, risks and benefits to stakeholders. Use service data, user feedback and recurring ticket themes to identify improvements and inform the roadmap for customer-facing websites. Work with architecture, security and technology ...

remediation advice clearly to customers and internal teams. Knowledge of Operational Technology (OT) Security: Understanding of OT environments and associated cyber security risks. IT Service Management Tool Experience: Experience with tools such as ServiceNow (SNOW) and Jira in a security operations enviroment. Our Package 10% on target annual ...

technical architecture. Simplifying and modernising the technology estate. Improving data architecture, quality, governance and accessibility. Strengthening cybersecurity, resilience and technology risk management. Improving service management and operational performance. Managing key technology suppliers, contracts and outsourced services. Prioritising technology investment and strengthening project delivery. Developing the technology team … Technology strategy and architecture. Legacy modernisation and systems integration. Data and information management. Cybersecurity and operational resilience. Technology transformation and change. Supplier and outsourced service management. Technology budgets and investment. Governance and programme delivery. Executive and Board-level stakeholder engagement. Experience within pensions, financial services, insurance or another regulated ...

lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

collaborate with team members acrossthe platform function Strong experience within complex, high-pressureproduction environments Spectrum scale (GPFS, NFS, SMB) in active-activeenvironments Cluster management across Spectrum Scale, Oracleand ESXi Linux command line experience Storage provisioning across IBM estates Service management tools such as ServiceNow Understanding ...

remote SCADA/PLC issues across various automation platforms (Siemens, Rockwell, WinCC, TIA Portal, etc.) Provide real-time technical support to commissioning and field service teams during startup and maintenance Configure and maintain industrial networks, remote access tools, and system alarms Support retrofit projects and ensure compatibility of updated … WinCC, C/C++, Python, Linux) Assist in commissioning of new systems remotely or in collaboration with field technicians Collaborate cross-functionally with field service, engineering, and sales for technical proposals and system design Create and maintain user manuals, programming standards, and operating procedures Document interventions, updates, and remote ...

OneAdvanced in the United Kingdom is seeking an IT Service Management professional to own Incident, Problem and Change processes for our customers. You will coordinate resources, drive root-cause analysis and ensure timely resolution while maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents ...

services for colleagues across the organisation. You’ll design workflows, automate processes, and implement platform enhancements to unlock更多 value. You’ll work with IT service desk, operations, security and business teams to ensure the platform remains reliable, compliant and aligned with service management needs. #J-18808-Ljbffr ...

across the NHS, supporting the safe delivery of care and maintaining public trust in the health and care system. This role sits within the Service Integration and Ownership (SIO) team, part of Cyber Operations, which oversees a portfolio of nationally provided cyber security services. The SIO portfolio spans technical … organisations identify and manage cyber risks, address security gaps and improve operational resilience. As Cyber Security Lead, you will provide cyber security expertise, service leadership and assurance across the portfolio, leading the development, delivery, performance and continual improvement of assigned services. You will work closely with service owners ...

plays a leading role in architecting, implementing, and governing Microsoft 365 and Modern Workplace solutions across our customer environments. You will support consistent, standardised service delivery, embed automation and configuration control, and provide thought leadership that ensures our services remain secure, scalable, and aligned to best practice. This … customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. What You Will Do Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra ID, and Microsoft Defender. Design ...

scope change early. Work with operational teams to ensure environments are supportable, resilient, and well documented. Produce clear, structured technical design documentation and support service handover activities. Act as an escalation resource for complex infrastructure incidents and technical challenges. Build trust and long-term relationships with customers … assisted tools responsibly to improve solution design, documentation, or operational efficiency. What You Will Have Proven experience, delivering infrastructure solutions in consultancy, managed service, or enterprise environments. Strong hands-on experience with Windows Server, including Active Directory Domain Services, Group Policy, DNS, DHCP, certificate services, and file and storage ...

intervention. Diagnosing and resolving application and infrastructure issues across the technology stack. Implementing and improving monitoring, logging and observability to identify issues and demonstrate service improvements. Working closely with software and product teams to embed reliability and engineering best practice. Helping design and maintain scalable systems that can withstand … Azure or OpenStack. Familiarity with databases and data technologies, including Elasticsearch or MongoDB. Monitoring, logging and observability tools, such as the ELK Stack. Configuration management and deployment tools, such as Chef or Puppet. Containerisation and microservices technologies, including Docker. Experience troubleshooting complex application, infrastructure and production incidents. Understanding ...

PowerShell. Cloud infrastructure such as AWS, Azure or OpenStack. Monitoring and logging tools, including ELK Stack. Database technologies such as Elasticsearch and MongoDB. Configuration management tools such as Chef and Puppet. Containerisation and microservices architectures, including Docker. Troubleshooting application outages and issues across different technology layers. Agile Scrum methodologies … tools such as Jira. Understanding of ITIL principles and service management. Experience with automated testing frameworks such as Selenium, improving open-source software and adopting emerging technologies would also be beneficial. ...

Business Permanent Full Time Professional Leeds, Leeds, Leeds, GB Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking ...

established UK software and technology business that delivers complex, data-driven solutions to organisations across the UK. They specialise in helping enterprise and public service clients digitise their operations, modernise legacy systems, and connect data across multiple platforms through innovative software products and services. With strong growth … Azure API Management. Knowledge of cloud environments, data transformation, or middleware integration tools. Exposure to sectors such as utilities, local government, infrastructure, or enterprise service management. SQL or scripting experience advantageous but not essential. What’s in It for You Join a stable, growing technology business with a collaborative ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking ...