2NDLINESUPPORT - 2ndLine This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit … experience working with many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities 2NDLINESUPPORT: • Answering phone calls and managing open tickets alongside the 1st line team • Assisting the 2nd … call shift rota, and occasional evening/weekend work (scheduled overtime) The successful candidate should have: • A minimum of 1 year’s 1st/2ndline helpdesk experience, ideally at a Managed Service Provider • Excellent customer service and communication skills • Full clean UK Driving license. • Ability to more »
2NDLINESUPPORT - 2ndLine This role will be working within a fast-growing Operations team, who look after Technical Support of our existing customer base, as well as implementing projects and solutions for new prospects. This role would suit … experience working with many different types of exciting technologies. In-house training is provided and is complemented, by agreement, with official industry programs. Responsibilities 2NDLINESUPPORT: • Answering phone calls and managing open tickets alongside the 1st line team • Assisting the 2nd … call shift rota, and occasional evening/weekend work (scheduled overtime) The successful candidate should have: • A minimum of 1 year’s 1st/2ndline helpdesk experience, ideally at a Managed Service Provider • Excellent customer service and communication skills • Full clean UK Driving license. • Ability to more »
month Interim 2ndLineSupport contract Job Type: Full-Time, On-site Security Clearance : Active SC Clearance Required Rate: £200.00 per day Location : Derby Key Responsibilities: Provide break-fix and hardware diagnostics. Build and configure laptops and desktops. Operate the Tech Bar three times a … week on a rota basis. Handle software BAU tasks, working on 2ndline tickets and remote desktop support. Requirements: Active SC Clearance. Proven experience in hardware diagnostics and break-fix. Proficiency in building and configuring laptops and desktops. Experience in providing 2ndlinesupportmore »
2ndLineSupport Engineer - F1 Team Location – Brixworth - Onsite An established MSP based in Brixworth is seeking a 2ndLine Engineer to join the team. This is a role that involves providing high-quality support with a strong customer service … focus. You would be dedicated to an established F1 team. Providing support for any escalated IT issues which may arise. This role offers a blend of operational responsibilities and project support, making it an ideal fit for someone with strong technical skills and a commitment to … position also requires adherence to deadlines, SLAs, and industry standards, which are crucial for success in this fast-paced environment. Responsibilities IT Operational Support: Provide exceptional operational support across the business for all IT services. Customer Service: Must display strong customer service skills with a positive more »
Loughborough, Leicestershire, Normanton on Soar, Nottinghamshire, United Kingdom Hybrid / WFH Options
Client-Server
Technical Support Engineer (2ndline Windows 0365) Normanton on Soar onsite to £40k Do you have experience of supporting Windows IT infrastructure? You could be progressing your career at a small, growing MSP that provide a comprehensive range of IT services across server and network … support, data centres and IT consultancy. As a Technical Support Engineer you'll support day to day activity on clients' IT networks but have a focus on assisting with new server and network projects, including designing and installing new networks from scratch through to … rise) Pension Paid for training and certifications Excellent career growth opportunities Apply now to find out more about this Technical Support Engineer (2ndline Windows 0365) opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and more »
