1 to 25 of 81 2nd Line Engineer Jobs

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge … or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to More ❯

IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP is required to join a busy Service Desk and provide Helpdesk and Deskside support working onsite at a School in Battersea, South West … to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/1st Line & 2nd Line Technical Support Analyst who has experience troubleshooting Google Workspace, Windows 10/11, Mac OS, iOS, JamfPro MacBook MDM, DNS and DHCP Working as the IT … Support Engineer/1st Line & 2nd Line Technical Support Analyst you'll be the first point of contact for users, handling a wide range of issues from Google Workspace and Microsoft operating systems to classroom and meeting room technology. This role involves in-depth troubleshooting, managing new starter and leaver processes, and escalating More ❯

2nd Line engineer- Stonehouse (Onsite) - £28K-£32k I am seeking a 2nd Line engineer to work within a growing MSP, supporting a host of external clients on their IT needs. The successful 2nd Line engineer will provide IT Support through email, ticketing system, or phone … a network of external customers. You will be working within a skilled team. Benefits: 25 days holiday + bank holidays Company pension plenty of progression paths As the successful 2nd Line engineer, you will have experience in some of the following: Experience in an MSP Have a relevant qualification in IT Experience in supporting Microsoft … DNS, DHCP Excellent customer service skills Excellent communication skills This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of 2nd Line engineer or are looking for something similar, please contact Harry Davies directly. If you are interested in this position please click 'apply'. Hunter More ❯

2nd Line Support Engineer/Second Line Support Engineer Office based in Havant Salary from £30,000 - £35,000 This 2nd Line Support Engineer/Second Line Support Engineer is an opportunity for a seasoned Microsoft 365 specialist with a passion for … a growing MSP supporting their clients to deliver a transformative, modern workplace environment. Package Salary from 30,000 - 35,000 23 days paid holiday + Bank holidays Pension Scheme 2nd Line Support Engineer/Second Line Support Engineer Responsibilities: Managing deployment and administration of Microsoft 365 Product components (e.g. Azure, Intune … and some on-premises environments; including security, availability, performance, interoperability, and reliability. Build out the configuration and manage the rollout of corporate systems, including Microsoft Endpoint for device management. 2nd Line Support Engineer/Second Line Support Engineer Requirements: First-hand administration and implementation experience with Microsoft 365 platform. Solid problem More ❯

2nd Line Engineer - DevOps Remote or Hybrid We are seeking a motivated and enthusiastic 2nd Line Engineer to join our clients growing technology team with a plan to increase their skillset in a DevOps environment. This position is designed for individuals looking to develop a career in DevOps through hands … on experience, structured mentoring, and real-world exposure to cloud and on-premise environments. As a 2nd Line Engineer, you will work under the guidance of the Lead DevOps Engineer to assist in automating, deploying, and maintaining development and production environments. You’ll support development teams by helping manage infrastructure, build and release … and on-premise virtual environments. Work towards an understanding of secure deployment practices and basic DevSecOps principles. What We’re Looking For: Minimum of 2 years’ experience in a 2nd line ICT support or equivalent infrastructure role. Exposure to enterprise infrastructure environments including servers, networks, and virtualisation. Experience supporting Windows environments; exposure to Linux-based systems is More ❯

Senior 2nd Line Engineer (Progression to 3rd Line) HQ: Gloucester/Hybrid About the Company My client is a growing, fast-paced Managed Service Provider (MSP) delivering IT support, cloud solutions, and infrastructure projects to a wide range of clients across the UK. The team thrives on collaboration, learning, and solving real-world … technical problems with a people-first approach. We're looking for a 2nd Line Engineer whos ready for that next step someone with the drive and capability to progress into a 3rd Line/Senior Engineer role, with full support and development along the way. The Opportunity This is an ideal … role for a technically strong 2nd Line Engineer who wants to deepen their skills and step into more advanced project work, escalations, and architecture discussions. Youll work alongside experienced 3rd line engineers and have access to structured development, hands-on mentoring, and real progression opportunities all while supporting a variety of clients and More ❯

11116JS2ND £45k - 60k per year 2nd Line Engineer - DevOps Remote or Hybrid We are seeking a motivated and enthusiastic 2nd Line Engineer to join our clients growing technology team with a plan to increase their skillset in a DevOps environment. This position is designed for individuals looking to develop a … career in DevOps through hands-on experience, structured mentoring, and real-world exposure to cloud and on-premise environments. As a 2nd Line Engineer, you will work under the guidance of the Lead DevOps Engineer to assist in automating, deploying, and maintaining development and production environments. You'll support development teams by helping … and on-premise virtual environments. Work towards an understanding of secure deployment practices and basic DevSecOps principles. What We're Looking For: Minimum of 2 years' experience in a 2nd line ICT support or equivalent infrastructure role. Exposure to enterprise infrastructure environments including servers, networks, and virtualisation. Experience supporting Windows environments; exposure to Linux-based systems is More ❯

2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your … future?Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a … real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your More ❯

2nd Line Support Engineer £30000 GBP Bonus Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (On-Site, Monday to Friday) Salary: £30,000 Security Clearance: SC required The Opportunity: A fantastic opportunity has arisen for an enthusiastic and motivated 2nd … to join a growing IT support team based on-site in Fareham, providing service desk and infrastructure support for a major defence education facility. Key Responsibilities of a 2nd Line Support Engineer: Respond to and resolve Service Desk tickets in line with SLAs and internal procedures Provide support for Windows 10, Windows … holidays Private medical insurance Double-matched pension scheme (5% employee/10% employer) For more information, please apply below or contact me directly. Reference: AMC/SCA/SLS 2nd Line Support Engineer Reference: AMC/SCA/SLS Postcode: PO13 #shca More ❯

2nd Line Engineer Leeds (Onsite) Up to £31k We’re looking for a skilled and customer-focused 2nd Line Engineer to join an education trust in Leeds. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership … students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯

2nd Line Engineer Milton Keynes (Onsite) Up to £32k We’re looking for a skilled and customer-focused 2nd Line Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys … students to maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … Work proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯

2nd Line Engineer (Service Desk Support) £32,000 GBP Bonus Onsite WORKING Location: Guildford, South East - United Kingdom Type: Permanent Role: 2nd Line Support Engineer (Service Desk Support) Work Type & Location: Fareham - On-site, 5 days a week Role Type: Permanent Start Date: ASAP Must hold active SC or be … eligible* We're looking for a 2nd Line Support Engineer to join a growing technical support team in Fareham . This is a fully on-site role, ideal for someone with a good understanding of IT support who's looking to build a career in infrastructure, desktop, and service desk support within a structured and … and occasional project work. This is a great opportunity to grow your technical skills with access to Udemy courses , hands-on experience, and clear internal progression pathways. As a 2nd Line Support Engineer, you will: Provide support to users, log and resolve service desk calls in line with SLAs. Deploy and maintain desktop More ❯

Job Title: 2nd Line VoIP/Network Engineer Location: Pencoed, Wales Salary : £26,000 - £30,000 per annum Job Type: Full time, Permanent Working Hours: Mon - Fri 09:30 to 18:00 About Flotek Group: Flotek Group is the fastest-growing tech company in the Southwest, delivering IT and communication technology to small and medium … are committed to our core values and principles, ensuring every product and service is provided with expertise, passion, and dedication. Role Overview: We are seeking a skilled and enthusiastic 2nd Line VoIP Engineer with experience in the ICT sector, particularly in VoIP/SIP and IP networks. The successful candidate will handle inbound technical support … service (plus bank holidays) Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: 2nd Line IT Support, 2nd Line IT Engineer, Voice Engineer, Telephony Engineer, 3rd Line Support Engineer More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £33,000 Oscar Technology has partnered exclusively with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will … to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. … to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Stratford-Upon-Avon | £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand More ❯

2nd Line Support Engineer £28,000 - 32,000 GBP Onsite WORKING Location: Fareham, Portsmouth, South East - United Kingdom Type: Permanent 2nd Line Support Engineer Location: Fareham (Full-time on-site) Salary: Circa £30,000 + Up to 5% Bonus + Training & Career Progression A fantastic opportunity has arisen for an … office-based position with excellent opportunities to grow into more senior technical or project-focused roles - the vacancy has become available due to internal promotion. The Role: As a 2nd Line Engineer, the successful candidate will provide technical support to users and systems across a secure site, responding to service desk tickets, deploying software, resolving … site delivering essential training for UK defence personnel For further information, feel free to reach me at 02895213213, or simply apply! Reference: AMC/RKI Reference: AMC/RKI - 2nd Line Support Engineer Postcode: PO13 #riki More ❯

2nd Line Support EngineerLondonBoutique MSP Up to £45K + Benefits | London 2nd Line Support Engineer in London - Are you a capable and confident 2nd Line Support Engineer looking for greater technical variety and the chance to step up to 3rd line project work over time … engineers, and helping shape technical solutions. There's a clear progression route for those keen to step into 3rd line and lead project work. Key Responsibilities: Provide 2nd line support across a broad IT environment (hardware/software/networking) Mentor and assist junior team members Handle escalations from 1st line and resolve … complex technical issues Assist in project planning and implementation Requirements: Proven experience in a 2nd line or technical service desk environment Strong troubleshooting skills across desktop, server, and networking issues Excellent communication skills and a proactive mindset Customer-centric attitude and ability to work well in a team Commercial experience in an MSP environment (ideal) MCSE or More ❯

Role: 2nd Line IT Systems Support Engineer Location: Witney (4 days) Henley (1) Salary: £40,000 - £45,000 Profile A growing organisation based in Witney are looking to add a 2nd Line IT Systems Support Engineer to their team . The ideal candidate will have experience of working in a … 2nd Line IT Systems Engineer line role and have strong communication skills. This role would be perfect for a strong 2nd Line Engineer who has also had a little bit of experience with 3rd line which will be the natural progress for this position. Having experience More ❯

Jobs Search Type All Job Area All 2nd Line Technical Engineer - M365, Sophos - Cheltenham - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a … fast-paced, client-facing support environment? Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen … your skills, and further build a strong career path in IT . What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments - Intune, SharePoint, Exchange, Teams Working with Sophos for endpoint and firewall security Using ConnectWise as your central service desk platform Visiting client sites More ❯

Role : 2nd Line IT Engineer Location : Central Southampton (Hybrid) Salary : £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a confident 2nd Line Engineer ready to take the next step in your IT career? Want to work with a company that offers genuine … with a well-established, fast-growing MSP based in Central Southampton, known for delivering top-tier technical support and transformation projects. Theyre looking for a technically capable and ambitious 2nd Line Engineer to join their growing team. Youll work with a wide variety of technologies and clients while being mentored toward progression into more advanced … architecture and cyber defence. Required Skills: Solid experience with Windows Server, Microsoft 365, networking & firewalls Knowledge of virtualisation (Hyper-V/VMware) & cloud platforms (Azure/AWS) Confident handling 2nd line escalations and working in fast-paced environments Strong communication and a drive to grow technically MSP experience a bonus, but not essential Exclusive Benefits: Competitive Salary More ❯

Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established … Engineer Role The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support Engineer will join an innovative IT consulting … but you need to be willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience with Office365, Windows Server, Active Directory and More ❯

2nd Line IT Support Engineer - Coventry - £27K-£30K Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required … to join a close-knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This 2nd Line IT Support Engineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. … salary up to £30K DOE 30 days annual leave Fuel expenses Contributory pension scheme Team days - trips away Plus much more Key skills: Windows Server, 1st line, 2nd line, IT Support, IT Helpdesk, Cloud, Azure, IT Service desk, Azure, Endpoint, Intune, IT Infrastructure, Education, Coventry, Solihull, Birmingham, Rugby, Redditch, Leamington Spa Circle Recruitment is acting More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: 225 per day (Umbrella) PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯

Workplace IT Engineer - 2nd Line Support Contract Position - West London Local Authority Role Overview We are seeking an experienced Workplace Technology Engineer to provide 2nd line IT support for a progressive West London local authority. This is a fantastic opportunity to join a dynamic Digital Services team, working at the … Duration: Initial contract with view to permanent for the right candidate Salary: £225 per day (Umbrella) | PAYE options available Transport: Company pool vehicles available for site visits Key Responsibilities 2nd Line Support Delivery: Resolve complex 1st and 2nd line technical issues at various locations Perform in-depth troubleshooting and backend analysis Handle VIP escalations … environment ITIL methodology understanding and exposure to ITIL-based environments Experience liaising with staff at all levels including senior management Proven track record as Workplace Technology/Field Engineer or similar Personal Attributes: Excellent communication and interpersonal skills Strong problem-solving abilities with a can-do attitude Ability to work independently and take initiative Patience and tact when More ❯