101 to 125 of 172 2nd Line Engineer Jobs

Description We are looking for an experienced Level 2 Support Engineer to join our organisation based at our offices in West Malling, Kent, working within the Enterprise Co-Managed Services team in a fast-paced IT Managed Services environment. This opportunity offers a learning path into the world of DevOps and Infrastructure as Code (IaC), working with one More ❯

Job Description Senior IT Support Engineer, 2nd Line/3rd Line Location: Bristol Salary Range: £30,000 - £50,000 + Benefits Your Role: Lead, Troubleshoot, Enable As our Senior IT Support Engineer , you'll be the escalation expert, leading on all things infrastructure and supporting mission-critical systems. You'll manage More ❯

who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯

who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯

who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and … Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities Communicating with & responding to customers … travel regularly- both within UK and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft SQL Server deployment and management More ❯

Job Title: 2nd Line Support Engineer Location: London UK UK Salary: £28k - £32k per annum + Benefits I am seeking a skilled 2nd line support Technicians to join my clients dynamic team in London! I am looking for candidates who are skilled with: Microsoft 365 & Active Directory Windows Server administration Networking fundamentals … TCP/IP, DNS, DHCP) Desktop support (Windows/macOS) PowerShell scripting Troubleshooting hardware and software issues Key Responsibilities: Provide 2nd line support across multiple locations Resolve incidents and service requests Monitor system performance and implement improvements Escalate complex technical issues to 3rd line or specialist teams Maintain accurate documentation of systems and procedures Support More ❯

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a new challenge … or a 1st/2nd Line Engineer ready to take the next step in their career. The Support Engineer Role The Support Engineer will join a busy service desk, supporting over 1500 users across the UK. Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server, and network issues. This is a varied position suitable for a dynamic 2nd line Support Engineer who enjoys getting involved! The Company This industry giant delivers exceptional enterprise-level technical support and services to key suppliers within the manufacturing industry. With a focus on More ❯

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, Hybrid, COR7256 We’re looking for a 2nd line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great opportunity for an experienced 2nd Line Engineer looking for a fresh challenge … or a 1st/2nd Line Engineer looking to take the next step in their career. The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support Engineer will provide 2nd line technical support to over 50 sites, troubleshooting desktop, server and network issues. This is a varied position and would suit a dynamic 2nd line Support Engineer, who enjoys getting stuck in! The Company This industry giant are a true force to be reckoned with, delivering exceptional enterprise-level technical support and services to More ❯

Initial 3-Month Contract IR35 Status: Outside IR35 We're working with a fast-paced Managed Service Provider based in Liverpool that is looking to bring in a Second Line Engineer on a contract basis. This role is ideal for a candidate experienced in supporting a broad range of technologies and confident working in a client … hands-on support to a mix of clients. The position involves a combination of BAU support, troubelshooting escalated tickets and working on small project rollouts. Key Responsibilities: Provide second line tech support across windows environments, Office 365, networking and desktop hardware Troubleshoot and resolve escalated service desk tickets within SLA Liaise with clients to ensure clear communication and … at client locations (Liverpool) Assist with small projects and infrastructure improvemnets Tech stack: Windows server, Office 365, RMM tools, Active directory, networking fundamentals Requirements: Proven experience in a second-line or escalation support role within a n MSP environment (Preferred) Comfortable working across multiple customer environments Strong communication skills and a proactive attitude Start date: ASAP If this More ❯

We are recruiting for a 1st and 2nd line on-site User Support Engineer on contract to work for a pharmaceutical organization based in Slough. Some of the daily activities include: End user support Windows 10 and Microsoft O365 troubleshooting Resolution of software and hardware issues (laptops, desktops, printers) Installation and configuration of laptops Support More ❯

Talent | Head of Cloud & Infrastructure Practice Are you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in South Manchester. About the Role … As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end-user and infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities … Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Active Directory & Group Policy Endpoint patching and compliance Laptop and desktop break/fix and setup Assist in general end-user IT support, both face-to-face and remotely. Collaborate with the wider IT team to escalate infrastructure or network More ❯

2nd Line IT Support Engineer – Cyber Security Specialist 📍 Location: Portsmouth - On-site 💼 Full-Time | Permanent Are you an experienced IT Support Engineer looking to elevate your career in a collaborative, forward-thinking education environment? Our client – a respected college – is seeking a 2nd Line Engineer with strong cyber … about IT support and cyber security, who thrives in a people-first culture and wants to make a real impact in the education sector. 🔧 Key Responsibilities Provide high-quality 2nd line support and troubleshooting across hardware, software, and desktop systems. Support and mentor 1st line engineers; escalate complex issues to 3rd line or … educated in cyber security best practices. Stay updated through participation in the JISC Cyber Security Community, webinars, and industry resources. ✅ What We’re Looking For Proven experience in a 2nd line IT support role, ideally within an educational or complex environment. Strong understanding of cyber security principles, tools, and best practices. Experience with M365 security features, patch More ❯

2nd Line IT Support Engineer – West Brom (Hybrid) Join the Sharp IT Services Team – Where People and Tech Come Together At Sharp , we’re not just an award-winning IT Managed Service Provider — we’re a team of passionate problem-solvers delivering brilliant service to our clients across the UK. We’re now looking for … a 2nd Line Support Engineer to join our team in West Brom and play a key role in supporting our growing client base. 📍 Location: West Brom (with hybrid working available) 🕒 Type: Full-time, Permanent 💼 Team: Sharp IT Services About the Role You’ll be part of a high-performing service desk, delivering top-tier support … and clients Using your advanced technical knowledge to help resolve complex IT issues and ensure client satisfaction ✅ What We’re Looking For At least 18 months' experience in a 2nd Line or similar IT support role Strong working knowledge of Microsoft Server and Desktop operating systems Hands-on experience with Microsoft 365 and Azure A passion for More ❯

2nd Line support engineer - ON SITE 5 DAYS A WEEK We are looking for an experienced 2nd Line support engineer to join our global manufacturing client. The ideal candidate will have a strong background as a 2nd Line support engineer/Floorwalker. The key for … and maintaining the IT infrastructure to ensure up-time and availability of the computer infrastructure, within defined budget limitations to obtain the company’s objectives and provide first line support to end users. Hardware: Ensure installations, maintenance, replacement and security of the various servers and other micro devices (e.g. PC’s, Laptops, Network-and Barcode Printers, RF-terminals … scheduling upgrades and collaborating with network architects on network optimisation.Secure network systems by establishing and enforcing policies and defining/monitoring access.Support and administer (Fortigate) firewall environments in line with IT security policy. Standard server & software client packages: Implement, support and customisation of the company’s standard server & client software.Support end users on IT issues, ensure appropriate communication More ❯

11065SR £35k – 40k per year + benefits 2nd Line support engineer – ON SITE 5 DAYS A WEEK We are looking for an experienced 2nd Line support engineer to join our global manufacturing client. The ideal candidate will have a strong background as a 2nd Line support engineer … and maintaining the IT infrastructure to ensure up-time and availability of the computer infrastructure, within defined budget limitations to obtain the company’s objectives and provide first line support to end users. Hardware: Ensure installations, maintenance, replacement and security of the various servers and other micro devices (e.g. PC’s, Laptops, Network-and Barcode Printers, RF-terminals … and collaborating with network architects on network optimisation. Secure network systems by establishing and enforcing policies and defining/monitoring access. Support and administer (Fortigate) firewall environments in line with IT security policy. Standard server & software client packages: Implement, support and customisation of the company’s standard server & client software. Support end users on IT issues, ensure appropriate More ❯

2nd Line Support Engineer - Education Sector Gloucester Up to £35,000 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT Network and Support Manager in the delivery of IT Services across the … upon the trusts IT service desk support and incident management policies and processes to all stakeholders. Follow and deliver IT service desk incident and support service offerings in line with the trusts internal and external KPIs and SLAs. Support the IT Network and Support Manager in ensuring that all stakeholders have access to the IT resources required to … perform their roles effectively and efficiently. Provide 2 nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex IT incidents and service requests to the Senior IT Analyst and IT Network and Support Manager as required. Support the use of ITSM through the ITIL methodology, including incident problem and More ❯

Overview of the role We are recruiting for a 2nd Line Dedicated Engineer to join our Service Desk team! This role will be looking after one of our new customers and helping support them day to day with their IT needs. You will be based out of our head office located in Whiteley and at … and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 2nd Line Dedicated Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via More ❯

Overview of the role We are recruiting for a 2nd Line Dedicated Engineer to join our Service Desk team! This role will be looking after one of our new customers and helping support them day to day with their IT needs. You will be based out of our head office located in Whiteley and at … and excellent customer service, we ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our 2nd Line Dedicated Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management Providing first response fixes to customers via More ❯

platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team. Their purpose is to lead and oversee the IT Support for Aventum Group and … This role will require support in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be resolved in line with our SLAs. Role Responsibilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver's processes are followed correctly. End-user support regarding IT applications. Administration of cloud More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help keep faults and problems to a More ❯

2nd Line EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position within a … support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services … and Senior Managers within a professional environment is a must have. One sage interview process, to start ASAP, unfortunately candidates with 4 week notice periods will not be considered. 2nd Line EUC Analyst More ❯

2nd Line EUC Analyst Our long-standing client, an FTSE 250 financial services provider, is hiring a 2nd Line EUC Analyst with experience supporting enterprise corporations within an End Users/EUC Experience Team. To be successful, you must have demonstrable experience within a 2nd line service desk position within a … regulated corporation providing second line to support to MAC/Windows OS, 365 suite (Intune/Autopilot), Azure Virtual Desktop and Cloud printing solutions. Our client is offering a day rate of £250 to £300 PD for a 6/12-month project to be based in London, Whitfield Street - 5 days per week. Key Responsibilities: Facilitate Joiners … support and working effectively. Administer Webex/Teams for users across the group, including new user provision, plugin updates, and removal of leavers Key Experience: Proven experience within a 2nd line support role, within a service desk, service deliver, EUT/EUC environment is a must have Domain industry experience within a financial services or professional services More ❯

Location - Abingdon FTC - 30k Position - 2nd Line Engineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User Creation/Groups Lenovo, Dell Hardware experience Administration of Microsoft More ❯

Location - Abingdon FTC - 30k Position - 2nd Line Engineer Essential: Minimum of 2 years' IT experience in a corporate environment Excellent knowledge in Windows 11 installation and configuration Strong communication skills Excellent troubleshooting and problem resolution skills Able to work independently under pressure Active Directory - User Creation/Groups Lenovo, Dell Hardware experience Administration of Microsoft More ❯