26 to 50 of 72 2nd Line Support Engineer Jobs

2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years’ experience in a similar helpdesk … environment within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such ...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server ...

Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With continued investment … support and maintain IT systems, infrastructure, and end-user services within a fast-paced SME environment. You’ll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role ...

client is a well-established UK technology services business for an in-house IT 2nd Line Support Engineer to join their Internal IT team in Solihull . This is a great opportunity for someone who enjoys solving problems, supporting end users face … face, and improving the day-to-day IT experience for colleagues across the business. What you’ll be doing Delivering 2nd line support (phone, email and in person) Troubleshooting and resolving hardware/software issues Managing laptops, mobile devices and peripherals Setting up new starters ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

well-established IT services provider with offices in Walsall and Birmingham. Due to continued expansion, they are seeking a capable and hands-on 2nd Line Support Engineer with strong Microsoft and infrastructure exposure to support their expanding client base. This role … will suit someone confident working across Microsoft environments, servers, networking, and hybrid cloud systems. You will take ownership of escalated technical issues, support the delivery of IT projects, and play a key role in maintaining high service levels for customers. For the right person, this position offers genuine ...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly … supportive environment. As a Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketi click apply for full job details ...

2nd Line Support Engineer - MSP (Derby, Onsite) We're partnered with a well-established Managed Service Provider based in Derby that supports a broad range of SME and mid-market clients across the region. Due to continued growth, they're looking to bring … capable 2nd Line Support Engineer to strengthen their technical team click apply for full job details ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role … resolve 2nd line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support to users Support infrastructure, network, and security projects Assist senior engineers with servers, networks, backups ...

complex issues, especially around Microsoft365 admin portals and end user Mac and Windows Operating Systems. You will be responsible for: Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk Logging detailed and accurate … excited to see You will have the following experience/skills: Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent 3+ years working for an MSP previously is desirable 2nd Line ...

Title: 2nd Line Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands‐on support … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Sevenoaks, but you will spend 1 or 2 days a week on client sites providing deskside support (up to 2nd line). The role is paying up to £40,000 plus benefits and offers a genine opportunity for progression. Candidates must have a driving license … their own transport, so as to be able to attend client sites when required. Candidates must have the following technical skills up to 2nd line support level: Strong experience with supporting Apple macOS devices. Experience of using Apple MDM tools such as Addigy, Jamf ...

2nd Line IT Support Engineer Up to £35,000 Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2nd Line IT Support Engineer . ...

client delivers comprehensive IT solutions that keep your business connected, secure, and future-ready. Due to continued success, they are looking for a 2nd Line IT Support Engineer to join the team in Glasgow. The team provides hands-on support … offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy ...

Infrastructure Engineer Fantastic opportunity for a Second Line Support Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options … complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 2nd/3rd line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments ...

Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Desktop Support Engineer – Bournemouth Must have: O365, Active Directory, SCCM, Nice to have: Intune, McAfee, Citrix, Zscaler, Tenable, CrowdStrike, Fuze, Zoom, Asset Management System, JIRA, Service Now, Adobe products. As a Desktop Support Engineer, you will be based full-time … colleagues with hardware, software and infrastructure support. You will be working within the End User Computing Team, who work closely with other IT Support Teams to provide effective and efficient second and third-line operational support, which includes client, desktop, local server and network ...

Role; ??? 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments. Key Responsibilities * Handle escalated support tickets and perform detailed troubleshooting * Provide remote and occasional onsite support to business clients * Support ...

2nd Line 24/7 WAN Network Support Engineer Must be eligible for SC Clearance A strong opportunity is available for a 2nd Line 24/7 WAN Network Support Engineer to join a high performing … network operations team delivering secure WAN services. This role suits a technically capable engineer who thrives in a 24/7 NOC environment and takes pride in right first time delivery click apply for full job details ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting ...

recently voted runners up by Superops as the Emerging MSP of the Year, out of 300 MSPs. Role Overview: We are seeking an experienced 2nd Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate … grow with a business and become a key member of staff, that has new customers and new environments to get into. Key Responsibilities: Provide 2nd line technical support to customers across a range of technologies. Support end-users with remote and on-site ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients an click apply for full job details ...

Role; 2nd Line IT Support Technician Salary: £29,000 - £34,000 Location: Lancaster Industry: IT Solutions Required: UK Driving License and car Role Overview We're recruiting a 2nd Line IT Support Technician to take ownership of more complex support issues, work collaboratively with 1st Line and deliver technical resolution across client systems in cloud, on-prem and hybrid environments click apply for full job details ...

Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role … resolve 2nd line BAU tickets in line with SLAs Act as an escalation point for local IT teams Provide remote and on-site support t click apply for full job details ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep … SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration with Active ...