51 to 75 of 134 3rd Line Support Jobs in the UK

3rd Line Support Engineer - £35,000-£40,000 - St Helens A growing Managed Service Provider is looking for an experienced 3rd Line Support Engineer to join its technical team. The company delivers high-quality IT support and consultancy services to a diverse range of clients across the UK. … projects such as Cyber Essentials Plus renewals, MDM rollouts, and infrastructure improvements. Key Responsibilities: Serve as an escalation point for complex technical issues from the 1st and 2nd line teams. Deliver advanced troubleshooting across Microsoft 365, Windows Server, networking, and security platforms. Lead and support on a variety of projects. Implement … and maintain security best practices across client environments. Work with account managers to scope, plan and implement technical solutions for clients. Key Skills and Experience: Previous experience in a 3rd Line or senior technical support role within an MSP environment. Strong understanding of cyber security principles, frameworks, and technologies (e.g. Cyber Essentials, MFA, antivirus/ More ❯

3rd Line Support Engineer - UK An exciting opportunity for an experienced 3rd Line Support Engineer to join a global company who are looking to bring their support function in-house. This is an opportunity to grow and lead a team and mentor junior IT support staff … users based across global offices. Candidates will need to be based in the UK and the role is fully remote. In order to be considered for this 3rd Line Support Engineer role most of the following experience is required: Proven 3rd Line support experience Extensive experience with Office 365, Azure … and the Microsoft software stack Networking - LAN, WAN, firewalls Windows Server ITIL Strong communication and interpersonal skills Previous team leading and experience managing support tickets Relevant Certifications such as Azure Administrator would be beneficial Some excellent benefits are offered with this role including Pension, Private Medical and Life Assurance. People Source Consulting Ltd is acting as an Employment More ❯

3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯

3rd Line Support Engineer (O365, PowerShell, ITIL, Azure, VMware) - Bolton- £35,000 - £40,000 Bolton - 5 days onsite Company I'm partnered with a leading retailer based in Bolton, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a … company, they take pride on delivering excellent service & IT with a national client network, which puts them in a really good spot financially. Role As a 3rd Line Support Engineer, you will play a crucial role in providing advanced technical support and solutions. This role involves managing escalated technical issues, collaborating with other … potential issues to prevent service disruptions. Document support processes and contribute to the knowledge base for continuous improvement. Qualifications Minimum of 5 years of experience in a 3rd line support or similar technical role. Proficient in server administration, network infrastructure, and troubleshooting. Solid understanding of Windows Scripting (PowerShell) Experience with O365, Exchange, Azure More ❯

3rd Line Support Engineer - Contract Position - Hybrid Remote (Cambridge) We have a new requirement for a 3rd Line Engineer to join an MSP, working out of their Cambridge office on a hybrid-remote basis. This is an initial 3-month contract with strong potential for extension. Location: Hybrid Remote - Cambridge office … July Rate: £275/day (Outside IR35) Contract: 3 months initially (likely to extend) Commitment: Full-time, 5 days a week Ideal Profile: 5+ years' experience in technical support (MSP or customer-facing environment) Strong troubleshooting, escalation, and project skills Key Responsibilities: Act as the escalation point for Level 1 & 2 engineers Manage and implement technical changes from … administration (incl. MFA) Networking: TCP/IP, VLANs, firewalls, wireless Virtualisation: Hyper-V, VMware, AVD, RDS Firewalls: Fortigate, Cisco, SonicWall, WatchGuard Backup: Azure, Veeam If you're a 3rd Line Engineer, with experience working with an MSP and ready to hit the ground running, please click APPLY! In Technology Group Ltd is acting as an Employment Business More ❯

Job Title: IT Support Engineer - 1st to 3rd Line Location: Corby, Northamptonshire Salary: £28,000 to £35,000 Benefits: Pension Possibly the friendliest bunch of people I have recruited for in a long while. This is a great opportunity to work for an MSP, founded 10 years ago and growing fast. They are about to … due to winning some great new clients they need to grow their support team. You will get to work with all sorts of technologies from 1st to 3rd line as well as projects. They cover support, networking, data and cyber security, so no two days will be the same. The role is based … have: Windows Server administration Windows 10/11 administration MS 365 administration including Exchange, Teams, Defender, SharePoint, OneDrive MS EntraID/Azure AD configuration MS 365 use and support MS Exchange management Printer configuration Mobile device configuration Hardware building & Config Any experience in the following would be great but training is available: MS Teams management MS Intune management More ❯

Job Title: 3rd Line Support Engineer Location: South West London (On-site in Wimbledon) Salary: Up to £45,000 DOE About the Role/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic … team. The company supports a diverse portfolio of clients across both the public and private sectors, with a strong reputation for delivering reliable and responsive IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play a More ❯

/Company This is an exciting opportunity to join a growing IT Support company based in South West London. They are seeking a highly skilled and experienced 3rd Line Support Engineer to join their dynamic team. The company supports a diverse portfolio of clients across both the public and private sectors, with a … strong reputation for delivering reliable and responsive IT services. As a 3rd Line Engineer, you’ll be the go-to expert for complex technical issues and escalations, working with the latest Microsoft Cloud technologies. You’ll also play a key role in mentoring junior engineers and contributing to strategic IT initiatives. This role offers a clear path … to progression, with future opportunities to step into a Lead or Operations Manager position. Key Responsibilities Resolve high-level technical issues escalated from 1st and 2nd line teams Provide expert support across Microsoft 365, Azure AD, and Windows Server environments Assist with technical projects and client onboarding Collaborate with clients to understand their IT needs and More ❯

established local Managed Service Provider (MSP), who provides an exceptionally high level of customer service and support to their diverse customer base are looking for a 2nd - 3rd Line IT Support Engineer. They are a Microsoft Gold Partner and Dell Gold Partner. Their clients are primarily SME sized (5 to 150 users), but … office environment is open plan, with a busy but friendly atmosphere. You will be working within the support and installations team, providing 2nd line and 3rd line levels of service to clients. Primary technology focus is Microsoft 365 - but you will also be involved with (and must have strong interest in) supporting and … your ticket queue, ownership of problems, and escalation of tickets are important on a day- to-day basis. Ideal Candidate: You must be self-motivated and an experienced support engineer, who has the right mindset to want to continue to learn and advance your technical knowledge. Preferably with a view to eventually taking on more project work or More ❯

Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join a leading IT company based near Cardiff. Requirements You will be supporting external clients with all of their IT … requirements - 3rd Line, but also involved with the management and implementation experience of various devices, software and solutions including the management and implementation experience of: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft … AV Technologies Networking - Support and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances Responsibilities As the Workplace Operations Engineer/3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support More ❯

Location: Horsham Role: 3rd line Service Desk Engineer Salary: 45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure … and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rd line support for complex technical incidents escalated from the service desk. Deliver and support various infrastructure-related projects. Independently manage and deliver small … for learning and staying up to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a fun and collaborative working environment More ❯

Location: Horsham Role: 3rd line Service Desk Engineer Salary: £45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rd Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure … and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rd line support for complex technical incidents escalated from the service desk. Deliver and support various infrastructure-related projects. Independently manage and deliver small … for learning and staying up to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a fun and collaborative working environment More ❯

Job Title: DV Cleared 3rd Line Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in a team? Do you want to make an impact and … support are secure system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rd Line Exchange Support Engineer to work with our 3rd Line team and Engineering teams. Your role will involve assisting high profile user More ❯

Country: United Kingdom Location: Farringdon Sector: Infrastructure & IT Salary: GBP 30K to £40K Job Type: Permanent 3rd Line Support Engineer – Central London - Permanent Endeavour Recruitment has a rare opportunity to join an innovative global digital company as part of their Systems Administration Department. The team supports overall development and live server infrastructures, both Windows and More ❯

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join this expanding group as a 3rd Line Support Engineer Culture and Environment You will be part of a dynamic, vibrant and welcoming environment surrounded by team players. This is a fantastic opportunity to progress a … the virtualisation environment, including Microsoft and Linux operating systems Evaluating products and upgrades for appropriateness, oversee and implement system upgrade strategies Maintaining Dell server environment across multiple locations Providing 3rd-level support to Helpdesk engineers Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical personnel as appropriate Developing and analysing highly complex … strategies to manage the frequency of appropriate support packages/patch applications Monitoring server backups and network uptime maintenance and providing appropriate recommendations when required Liaising with 3rd party vendors for support and procurement Coordinating proposals and work estimates involving various system administration projects and solutions with business development personnel Designing and implementing secure systems More ❯

Third Line Support Engineer Salary: £38,000 - £45,000 Location: Eastleigh Office based: 5 days a week About the Role A client of ours are a managed service provider who are growing at a healthy pace and looking to hire another Third Line Support Engineer. We are looking for someone with Microsoft … The company are small to medium sized and looking to grow due to an increasing client base. Based in Southampton and Eastleigh area. Skills Required Experience working in a 3rd Line support position Windows Server SQL Server or MySQL Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup Ticketing systems (ServiceNow or Jira More ❯

3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting … values collaboration, offers flexibility, and invests in your professional development? MSP experience required. You’ll be working with a superb, fast growing Managed Service Provider working alongside their support team as a final escalation point, whilst also being heavily involved in project work. They’re a fantastic business, with exceptional leadership and an organisation that genuinely values their … troubleshoot issues and implement solutions Able to travel to customer sites Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/Hybrid - MSP More ❯

where we continually expand our expertise and nurture our talent with a focus on quality, innovation and growth. And due to this growth, we are now looking for a 3rd Line IT Support Technician to join our growing, dynamic Technology team. Our Technology team are fully committed to providing exceptional service by placing the users … thrive and do your best work. Reporting to our Service Delivery Manager and based at our head office in Oxford, Woodstock, you will play a key role in delivering 3rd line, end user compute and Desktop Support to approx. 1350 users covering cutting edge hardware, software and infrastructure technologies. You will have the opportunity to … combine both end-user support with 3rd Line/infrastructure support and system maintenance tasks ensuring a real diversity of duties. The Role Working with the entire Technology team including Service Desk, L2 and SAM/HAM team on escalated issues, support, major incident management and knowledge transfer Resolving issues for More ❯

3rd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 3rd Line Support Analyst to join their leading support team in Bristol. The Role As a 3rd Line Support Analyst you will deliver BAU More ❯

3rd Line Support Analyst Akkodis are currently working in partnership with a leading service provider to recruit an experienced 3rd Line Support Analyst to join their leading support team in Bristol. The Role As a 3rd Line Support Analyst you will deliver BAU More ❯

We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. You’ll be responsible for providing exceptional, escalated support for a variety of products … change and improved ways of working. What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold More ❯

us stand out, help us succeed. We’re ambitious. We’re growing. We’ve won awards. We currently have an exciting opportunity for a Technical Support Engineer - 3rd Line to join our Technology and Data Team in either our Haywards Heath, Manchester or Guernsey locations. Occasional working from the office required but we are flexible. … you’ll be doing and apply! What’s Involved: Proactively deliver and maintain the desktop, telephony, and application infrastructure so that it is supported, and failures minimised. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. Provide a technical escalation point for first and second line colleagues. Proactively engage … Managing the life cycle of service requests and incidents. Log, analyse, triage, and prioritise all IT Incidents, service requests, Problems and Changes received via all communication channels into the 3rd line team. Engage in the support and delivery of technology projects. Ensure all hardware images are maintained and deployed to a secure, high performing ‘gold More ❯

transformational IT projects including cloud migrations, network security, and VoIP systems. Your Role As a key member of our engineering team, you'll be responsible for advanced technical support, service improvement, and end-to-end delivery of IT projects. You'll also play a mentoring role and help shape internal processes and automation strategies. Key Responsibilities Support & Troubleshooting Deliver advanced Level 2/3 support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. Project Delivery Lead projects including cloud migrations (Azure, O365), hardware rollouts, and network upgrades. More ❯

transformational IT projects including cloud migrations, network security, and VoIP systems. Your Role As a key member of our engineering team, you'll be responsible for advanced technical support, service improvement, and end-to-end delivery of IT projects. You'll also play a mentoring role and help shape internal processes and automation strategies. Key Responsibilities Support & Troubleshooting Deliver advanced Level 2/3 support across hardware, software, networks, and firewalls. Manage escalations and provide expert troubleshooting on Windows Server, Office 365, and virtualised environments. Configure and maintain SonicWall firewalls, Hyper-V/VMware servers, and 3CX VoIP systems. Project Delivery Lead projects including cloud migrations (Azure, O365), hardware rollouts, and network upgrades. More ❯

3rd Line Support Engineer/SME - providing support and acting as tech support lead for production servers, operating system, cloud environments, Microsoft 365 E5 Products, Office 365 collaboration applications, SAAS applications, network, backups and internet security infrastructure while ensuring high levels of systems availability. Security Compliance configuration and monitoring, including managing … and hardware. Maintaining and patching of the local M365/SCCM/InTune/AD/Azure environments. Provide in-depth analysis of report and escalation issues. Actively support the IT Platform Manager in the implementation of customer focused, efficient and effective end user support administration to fully support ICT provision across internal service … areas and external providers. Provide timely, consistent and quality administrative support for service users across the range of services, including Office 365, Azure, SCCM, InTunes, SharePoint, Teams, PowerShell scripting Provide system administration of other corporate systems and associated processes including licence administration. Make recommendations on best practices for Microsoft technologies. Help manage changes in Microsoft 365/Azure More ❯