2nd Line Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office 365 AzureActiveDirectoryAzure including Virtual servers and Intune/Endpoint Manager SharePoint Online Exchange Online Exchange Hybrid with 365 Windows 10/11 Windows Server 2012R2/ More ❯
Burgess Hill, West Sussex, England, United Kingdom
Clearwater People Solutions Ltd
2nd Line Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office 365 AzureActiveDirectoryAzure including Virtual servers and Intune/Endpoint Manager SharePoint Online Exchange Online Exchange Hybrid with 365 Windows 10/11 Windows Server 2012R2/ More ❯
for client systems and users. Act as an escalation point for the 1st Line team, resolving complex issues. Support infrastructure projects, migrations, and deployments. Troubleshoot across Microsoft 365, AzureAD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
for client systems and users. Act as an escalation point for the 1st Line team, resolving complex issues. Support infrastructure projects, migrations, and deployments. Troubleshoot across Microsoft 365, AzureAD, Windows Server, and networking. Liaise with senior engineers and vendors where needed. Maintain documentation and communicate clearly with clients. Contribute to service and process improvements. Essential Skills & Experience More ❯
management systems, such as Atlassian Jira (and related components), Azure DevOps, GitLab, etc. Working knowledge of MS Windows platform and services, including ActiveDirectory/EntraID, Group Policy Objects (GPO), virtual desktop infrastructure (VDI), application deployment frameworks and components, networking, and storage services, and their associated cybersecurity characteristics, logging, monitoring, and auditing capabilities. Working knowledge and More ❯
with team colleagues · Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational Nice-to-Have (But Not Essential) · Experience with AzureAD, Intune, Group Policy & SharePoint · Any IT certifications (CompTIA, Microsoft, ITIL) · Basic networking knowledge (DNS, DHCP, VLANs) · Interest in Cyber Security · Experience of working within the Education Sector Why More ❯
with team colleagues · Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational Nice-to-Have (But Not Essential) · Experience with AzureAD, Intune, Group Policy & SharePoint · Any IT certifications (CompTIA, Microsoft, ITIL) · Basic networking knowledge (DNS, DHCP, VLANs) · Interest in Cyber Security · Experience of working within the Education Sector Why More ❯
with team colleagues · Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational Nice-to-Have (But Not Essential) · Experience with AzureAD, Intune, Group Policy & SharePoint · Any IT certifications (CompTIA, Microsoft, ITIL) · Basic networking knowledge (DNS, DHCP, VLANs) · Interest in Cyber Security · Experience of working within the Education Sector Why More ❯
with team colleagues · Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational Nice-to-Have (But Not Essential) · Experience with AzureAD, Intune, Group Policy & SharePoint · Any IT certifications (CompTIA, Microsoft, ITIL) · Basic networking knowledge (DNS, DHCP, VLANs) · Interest in Cyber Security · Experience of working within the Education Sector Why More ❯
with team colleagues · Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational Nice-to-Have (But Not Essential) · Experience with AzureAD, Intune, Group Policy & SharePoint · Any IT certifications (CompTIA, Microsoft, ITIL) · Basic networking knowledge (DNS, DHCP, VLANs) · Interest in Cyber Security · Experience of working within the Education Sector Why More ❯
Services and Systems, how infrastructure and applications are linked to form services In depth understanding of Microsoft Applications such as Office365, Teams, OneDrive, MFA, SharePoint MicrosoftAzure (ActiveDirectory), Exchange, InTune VPN Client - (ideally Fortinet) ITSM Service Desk Systems, ideally ServiceNow ITIL Foundation, ideally V4 Working knowledge of Telephony Systems – ideally Ring Central Ideal – Solarwinds Ideal More ❯
IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with AzureAD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. More ❯
Hurley, midlands, united kingdom Hybrid / WFH Options
Wireless Logic
vSphere infrastructure. Hands-on experience with Kubernetes. Proficiency with Windows Server and Linux. Advanced scripting and automation skills (PowerShell, Python, Bash, Terraform, Ansible). Experience managing M365/EntraID, SSO, MFA, and conditional access. Experience with vulnerability management using tools such as Experience working in multi-national environments with diverse technical standards. Knowledge of telecoms or IoT More ❯
hurley, south east england, united kingdom Hybrid / WFH Options
Wireless Logic
vSphere infrastructure. Hands-on experience with Kubernetes. Proficiency with Windows Server and Linux. Advanced scripting and automation skills (PowerShell, Python, Bash, Terraform, Ansible). Experience managing M365/EntraID, SSO, MFA, and conditional access. Experience with vulnerability management using tools such as Experience working in multi-national environments with diverse technical standards. Knowledge of telecoms or IoT More ❯
WC1B, Tottenham Court Road, Greater London, United Kingdom
BrandEd UK
IT field. Advanced troubleshooting experience with web applications and related technologies. Excellent knowledge and experience of Microsoft 365, Windows 11, Mac OS and Active Directory. Experience with AzureAD, Intune, Group Policy & SharePoint. Proficiency in installing and configuring Windows operating systems and other software packages. Strong knowledge of LAN and Wi-Fi networks, including troubleshooting LAN clients. More ❯
Department of Energy Office of Science. This role encompasses management of Exchange Online, Teams (including voice services), SharePoint Online, OneDrive, and AzureActiveDirectory (EntraID). The Senior M365 Administrator ensures the secure, compliant, and efficient operation of all M365 services, aligned with DOE standards, federal policies, and cybersecurity requirements. This position is … with peers and leadership to align with federal policies and organizational goals. • Administer and optimize Microsoft 365 services, including Exchange Online, Teams (with voice), SharePoint Online, OneDrive, and AzureAD/Entra ID. • Manage and enforce Conditional Access policies, MFA, and identity protection in accordance with DOE cybersecurity policies. • Oversee external sharing settings and guest account lifecycle … management, including AzureAD B2B configurations. • Maintain Exchange hybrid configuration and ensure proper mail flow, policy management, and routing. • Configure and support calendar sharing, resource mailboxes, distribution groups, shared mailboxes, and dynamic groups. • Provide Tier III support for M365-related incidents, coordinating with Tier I/II teams as necessary. • Perform monthly server patching of AzureMore ❯
DLP) Experience with email encryption, SPF/DKIM/DMARC, and other security measures Experience with Windows DNS and DHCP Experience integrating Exchange with ActiveDirectory, AzureAD, and Office 365 services Experience with ActiveDirectory Domains and Trusts Experience with Microsoft Windows automation scripting with PowerShell or other scripting languages Experience with Windows More ❯
Letchworth Garden City, Hertfordshire, South East, United Kingdom
Talent Finder
Are you the right person for the job? 2+ years' experience in IT support, with a focus on Microsoft 365 Knowledge of Microsoft 365 admin panels, PowerShell scripting, EntraID, Azure Hosting, and Azure PIM Microsoft 365 certifications preferred but not essential Strong problem-solving, communication, and customer service skills Hands-on, proactive, and More ❯
remotely and in person. Support Microsoft 365, Windows Server, and networking technologies. Proven experience in Second Line IT Support. Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, AzureAD). Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN) Hands-on experience with Windows Servers (ActiveDirectory, DHCP, DNS, GPOs, Print Management). Excellent More ❯
skills. A friendly, approachable, can-do attitude. Good commercial and business awareness The ability to troubleshoot and solve problems quickly and efficiently. Technical experience in; Office 365 environments (AzureAD, Exchange, SharePoint, Teams) Windows Server Environments (ActiveDirectory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.) Network Troubleshooting (Firewalls, Wired Networks, Wireless etc.) Windows Desktop More ❯