1 to 25 of 132 CMDB Jobs

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk ...

Agile or hybrid delivery environments Ability to engage effectively with both technical and non-technical stakeholders Desirable Experience Exposure to additional ServiceNow modules (e.g. CMDB, ITOM, HRSD, CSM) Familiarity with integration patterns and APIs within ServiceNow ecosystems Knowledge of workflow automation and digital transformation initiatives Experience using tools such ...

bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System ...

environment. The program ensures platform stability, security, and compliance while enabling continuous improvement through Agile delivery of enhancements, integrations, and reporting across ITSM, ITOM, CMDB, security, and asset management capabilities. SMP personnel support both daytoday operations and strategic modernization initiatives in alignment with USPTO policies, ServiceNow best practices, and Government ...

workflows (multi-step, goal-oriented AI automation). Technical Proficiency: Proficiency in JavaScript, Glide APIs, HTML, CSS, AngularJS, and experience with data models like CMDB/CSDM. Analytical Skills: Ability to translate complex business requirements into technical solutions and architecture designs. Problem-Solving: A passion for solving complex problems through ...

applications with DB components) Secondary Skills: SAP Integration Understanding (especially in Manufacturing/Finance domains) Incident and Problem Management (ServiceNow or similar ITSM tools) CMDB and Queue Group Configuration Communication and Stakeholder Management Documentation and SOP Creation Key Responsibilities: Deliver hands-on support for Maximo applications, including troubleshooting and resolving ...

years of experience on ServiceNow platform in the capacity of architecting, administering, developing, and supporting the toolset Excellent command on ITOM discovery, ITSM and CMDB modules Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow ...

stakeholders and align services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles to manage internal ...

chairing. * Run structured engagement forums including weekly operational syncs and programme reviews. * Lead transition activities including UAT, hypercare, service acceptance, and PIRs. * Ensure CMDB accuracy, RACI clarity, and governance of vulnerability findings. * Represent Service at technical governance groups and translate technical roadmaps into service actions. * Oversee patching, obsolescence, lifecycle ...

skills (PowerBI desirable). Strong stakeholder engagement and communication abilities. It's a bonus if you have but not essential Familiarity with ITAM and CMDB practices. ServiceNow experience. SAM certification (e.g., CSAM, ITIL, ISO/IEC 19770). Experience of working in the Banking & Finance sector The extras ...

adhere to all Service Desk technical processes and guidelines as well as Trust processes and standards. Support and maintain the Digital Services Asset database (CMDB). To ensure the ITSM system is fully updated with all activity including notes, to dos and knowledge base articles. Adhere to security best practices ...

implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features ...

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications ...

teams. Key Skills: Proven experience as a Project Manager delivering ServiceNow implementations. Strong hands-on experience with: ITSM modules (Incident, Problem, Change, Service Catalog, CMDB). HRSD modules (Employee Service Center, Case Management, Knowledge Management). Experience managing end-to-end enterprise-level projects. Solid understanding of ServiceNow platform capabilities ...

management (Blob, Files, SharePoint, OneDrive) Backup strategy ownership (including monitoring, escalation, reporting and optimisation) Infrastructure monitoring and integration with security and operational platforms Maintaining CMDB accuracy and infrastructure diagrams Supporting the Service Desk with complex incidents and escalations Working closely with Solution Architects and Change Management to deliver secure, well ...

data protection frameworks Oversee platform health including capacity, risk, DR, and business continuity Act as gatekeeper for production releases and change delivery Maintain CMDB, asset registers, and operational control Commercial & Financial Management Manage vendor contracts and commercial agreements Track and optimise operational costs Ensure transparency and accountability in budget management ...

track actions and milestones Build strong stakeholder relationships across teams Required Experience Experience in project management/business analysis within financial services Knowledge of CMDB, ITSM, and data governance Strong understanding of SDLC and project lifecycle Excellent communication, organisation, and problem-solving skills Ability to work cross-functionally and manage ...

other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management/RCA experience Exposure to Jira Assets/CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop ...

Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience Range 8+ ...

organisation. Proven ability to lead, motivate, and manage geographically dispersed, diverse teams. Strong stakeholder management skills; building strong relationships and ensuring alignment on CMDB strategy. Experience establishing and enforcing governance processes and data quality standards within an ITIL framework. Excellent communication and interpersonal skills; effectively leading and managing teams. Strong … Model (CSDM) framework. Responsibilities: The key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB) data, including working with Service and Application owners to ensure that they are meeting their responsibilities for maintenance of CMDB data, and ensuring compliance with ...

Manager across Change Release Boards (CRB) and Change Approval Boards (CAB) . Ensure release artefacts and configuration items are captured and maintained within the CMDB in partnership with SACM teams . Manage tickets and work orders associated with release activities. Provide direct engagement with the Customer Authority including regular operational ...

Manager across Change Release Boards (CRB) and Change Approval Boards (CAB) . Ensure release artefacts and configuration items are captured and maintained within the CMDB in partnership with SACM teams . Manage tickets and work orders associated with release activities. Provide direct engagement with the Customer Authority including regular operational ...

Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support ...