1 to 17 of 17 Customer Executive Jobs

Customer Service Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a Customer Service Advisor to be the first point of contact for customers and to be responsible for delivering excellent customer service and ensuring all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly reports) Continuously … improve the customer service process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months Customer Service Experience in a busy customer service role Some more »

Customer Support Executive needed for a contract role with our client in the EdTech/eLearning industry. This 1st Line/2nd Line Support role is a contract position, lasting for around 2 months initially, with the possibility of extension. This Customer Support Executive role will … to the problems Updating the Online Help Centre with support documentation Logging bugs and feature requests Liaising with a cross-functional team across Sales, Customer Support, Product and Development. Testing new bug fixes and features This role will suit someone from a 1st line/2nd line support background … with excellent customer service skills, and a strong attention to detail. Experience of working on SaaS products is a distinct advantage. The company is full of lovely people and the product is great. Please only apply if you are able to work 1pm to 9pm UK time, and have more »

Customer Success Executive - Data & Insights Company snapshot: Innovative data & insights business, particularly focused on the healthcare space High-energy, passionate team on a growth trajectory, with their customer base doubling last year alone Multi-award winning business including 'Best Use of Innovation' The role: Working closely with … the Customer Success Manager and Director of Customer to help manage and support their fast-growing customer base Being the primary point of contact, responding to enquiries and resolving client queries via phone, email and video call Monitoring client 'health' and delivering engaging training sessions to ensure … customers are getting the most value from the services and recur and grow each year Being nurtured and coached into a Customer Success Manager About you: A minimum of 1 year B2B oexperience, ideally from a technical background Educated to degree level An energetic and engaging communicator, who is more »

Senior Customer Marketing Executive Excellent opportunity for an experience marketing executive to join an excellent clients team based in Fleet, Hampshire. The successful Marketing Executive will be expected to plan and execute marketing campaigns with a strong focus on customer marketing. You will be joining … As well a competitive salary our client offers a comprehensive benefits package which includes a bonus scheme. Skills required: 2+ years of experience in Customer Marketing delivering campaigns across multiple channels Plan and execute campaigns with a strong focus on customer marketing Experience of working in B2B tech … regtech or fintech would be preferred Proven ability to drive customer advocacy through campaign activity Design and delivery of referral marketing and loyalty programs in the fintech space The ability to recognise and understand customer pain points and turn that knowledge into content Strong understanding of customer more »

Customer Success Executive (SaaS) Location: Cambridge (Hybrid) Salary: Up to £29,000 Our client, an innovative tech company in Cambridge, is on the lookout for a passionate IT graduate to join their dynamic team. If you are a graduate with a year of commercial experience within the IT … for technology and its business-transforming potential. Excellent verbal and written communication skills, with the ability to explain complex concepts clearly. Proactive approach to customer satisfaction and problem-solving. Ability to manage multiple clients and tasks with keen attention to detail. Comfortable working in a hybrid environment, balancing remote … and in-office collaboration. Previous experience in customer success, account management, or a related field. Familiarity with tech/software products and the ability to quickly learn new tools. Strong interpersonal skills and the ability to work effectively within a team. Please reach out for immediate consideration more »

Customer Success Executive (SaaS) Location: Cambridge (Hybrid) Salary: Up to £28,000 Our client, an innovative tech company in Cambridge, is on the lookout for a passionate IT graduate to join their dynamic team. If you are a graduate with a year of commercial experience within the IT more »

We are looking for a driven Customer Account Executive to work with a portfolio of further education providers, colleges and large business in the built environment industry. Do you have a passion for sustainability? Are you a self-starter with good relationship building skills? If yes, then we … would love to hear from you! Role info: Account Executive (Partner Relations) London/Flexible Working £29,000 - £32,000 Depending on Experience Plus benefits: 8% employer contribution to pension, Day off for Birthday, Plus Other Excellent Benefits Development: We offer the opportunity to grow in this award-winning … Heads-Up - We really value a short intro covering note :-) ** Product/Service: Sustainability Consultancy; Training & Events Your Skills: Strong commercial focus. Great communicator. Customer facing experience. Who we are: Action Sustainability is a leading consultancy with the aim of inspiring sustainable business. Our team comprises 50 full and more »

Customer Support Cambridgeshire £27,000 to £35,000 We are looking for a Customer Support to work for a leading business within Telecoms. Working from their Cambridgeshire office, they are looking for individuals with good customer service experience and an interest in all things IT and Telecoms. … Required Qualifications: Exceptional customer service skills Strong interest in and aptitude for technology Understanding of WiFi systems, mobile devices, and other tech products that connect to WiFi Excellent communication and listening abilities Preferred Qualifications: CCNA or an IT-related certification is a plus; training will be provided Certifications in … Microsoft, Linux, Cisco, or similar technologies are advantageous Demonstrated experience in providing help desk support or customer support If you feel this is the position you are looking for, please do not hesitate to apply or contact me on jack@tdatelecoms.com or call 0208 240 4496 for more details. more »

opportunity for a Dutch speaker to join us, we are a global business, based in Cambourne, Cambridge. We give an extremely high level of customer service and see this as a major asset for our business. This not only keeps our existing customers happy but also helps drive new … sales through word of mouth recommendation. We have a large customer base in The Netherlands and have an immediate need for a flexible, multi-lingual member of staff to provide local language customer service. You will be fluent in Dutch & English, and any other European language is a … plus. To act as first point of contact for our European customers, providing customer support via email, telephone and online. Direct contact with individual customers to troubleshoot, solve their issues and to escalate as appropriate to the Team Leader. Working with our European fulfilment & contact centre to ensure smooth more »

leader within the world of price comparison technology and software. They are looking for a motivated individual with a background in account management or customer success to join their highly successful and talented team in the Belfast office. As part of the Customer Success team, you'll own … existing accounts, bring on new partners/customers, and foster long-term partnerships. The role provides significant opportunities to build on current customer relationships to grow existing accounts and great career progression opportunities to take on larger accounts and more responsibility. What's in it for you: Manage multiple … customer accounts, identifying new sales opportunities and solutions. Negotiate commercial and contractual terms for new product lines and ongoing accounts. Attend customer meetings, conferences, and exhibitions (primarily in the UK). Share knowledge, assist junior employees, and contribute to organizational development. Anticipate customer needs, drive growth opportunities more »

Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your … with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText … maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and more »

Digital Transformation Journey. Our Sharp focus on Mode 1-2-3 strategy has helped us become the fastest large Tech services company globally. CRM Executive - We are looking for a CRM Executive who will help us implement CRM strategies that enhance customer acquisition, retention, satisfaction, and lifetime … value. This role may be an ideal fit for a CRM Assistant/Junior Executive presently working in banking or in a financial sector with a keen interest in multi-channel CRM campaigns (email, push messages, in app message) and automation. The selected candidate will be part of a more »

Swarm Training is working with OneFile with their search for a Level 2 Customer Service Apprentice. This is an excellent chance to kickstart your career within a highly successful team and work within a fast-paced and exciting industry. Role During this apprenticeship, you will provide a vital service … Training will be with us – Swarm Training, a national provider of apprenticeships throughout the UK. The successful candidate will work towards the Level 2 Customer Service qualification, this apprenticeship will take 12 months to complete with assessments. Functional Skills in maths and English, if required. Training schedule has yet … to be agreed. Details will be made available at a later date. This position is the contract length of the apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider SWARM APPRENTICESHIPS C.I.C Working Week Working hours will be from 8.00am to 6.00pm, Monday to Friday. Working hours can more »

market-leading solution helping enterprise businesses connect more effectively with their staff. The Opportunity: This growing HR-Tech is looking to add to their Customer Success team as part of their ongoing expansion! Join a fantastic, upbeat team and deliver customer delight at every contact point. Critical to … this role is working with the wider functions to deliver successful customer outcomes. Your supporting strategy team, insight team and sales team will support you to ensuring every aspect of the customer journey is optimal. You however are the glue that joints it all together! Work with clients … business wide employee surveys. Use the insight gathered to work towards client objectives and grow the relationship! The Ideal Candidate: Previous experience in a customer success role, working with large of enterprise clients. Experience of working within a fast-paced, scaling SaaS business. Data savvy and able to tell more »

Swarm is working with Kew Green Hotels to help find a Level 2 Customer Service Apprentice. Kew Green Hotels is a leading hotel management company with more than 55 international hotels under it’s wing. You will work with a diverse range of customers while gaining valuable skills and … the contribution of all segments Maximise revenue Maintain strong relationships with colleagues across the estate ensuring that everyone works as one team to deliver customer excellence through our Guest Love programme Training Training will be with us - Swarm Training, a national provider of apprenticeships throughout the UK The successful … candidate will work towards the Level 2 Customer Service qualification, this apprenticeship will take 12 months to complete with assessments Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship more »

the role. This is a true Account Management/Customer Services position, working for a small and successful IT Support company, ensuring their clients needs are always met and that they always receive proactive and thoughtful customer service. You will assist with new requirements from existing customers, offering … systems, purchasing of new hardware/software. why you should apply. This is a really interesting opportunity for someone who really takes pride in customer service and offering a personal service. You will work within a busy team to ensure customers are always satisfied. The client is proactive with … with free parking on that note a driving licence is highly desirable too. what were looking for. The ideal candidate will be a dedicated Customer Service professional within a year or so experience in the IT industry. We need someone who can produce high quality quotes, business proposals, generate more »

Title: Technical Support Operative Reporting to: Group Technical Manager Salary: £23K - £25K Main Purpose of Job: Provide technical support to stakeholders, including commercial engineers, end users, and potential customers, ensuring accuracy, efficiency, and excellent communication. Main Responsibilities: - Support commercial engineers more »