This opportunity provides a great platform for the successful candidate to stretch themselves and work with a great team to achieve global success. A Customer Success Executive (CSE) is responsible for post-sales activities with our new customers. You’ll be translating technical information within the business to … sure that our customers are happy and that the products are working perfectly. We expect a successful CSE to be able to listen to customer and channel partner concerns, rephrase these concerns and engage with our engineering teams to provide a world-class product by delivering a world-class … service. The CSE has a unique role, advocating for the customer and the business at the same time. This is a technical role, you will probably have hands-on experience of installing operating systems (Windows and Linux), databases and cloud services such as Microsoft Azure. This might be your More ❯
St Peter Port, United Kingdom Hybrid / WFH Options
Ascertia - Tinexta Infocert
This opportunity provides a great platform for the successful candidate to stretch themselves and work with a great team to achieve global success. A Customer Success Executive (CSE) is responsible for post-sales activities with our new customers. You’ll be translating technical information within the business to … sure that our customers are happy and that the products are working perfectly. We expect a successful CSE to be able to listen to customer and channel partner concerns, rephrase these concerns and engage with our engineering teams to provide a world-class product by delivering a world-class … service. The CSE has a unique role, advocating for the customer and the business at the same time. This is a technical role, you will probably have hands-on experience of installing operating systems (Windows and Linux), databases and cloud services such as Microsoft Azure. This might be your More ❯
Do you have an interest in IT & Telecommunications, and 2 years experience of managing client relationships and looking to grow a career in customer success, client relationship management and IT sectors. If so, please do read on, and reach out to discuss the opportunity in more detail. My client … UK from their Devon offices, specialising in providing managed services in IT Support, Cyber, IT Infrastructure, Connectivity and Recovery. You will report to the Customer Success Manager, and will bring energy and enthusiasm to the role, with the natural ability to quickly establish a rapport with your customer … stakeholders, and who has a proven track record of working within a fast-paced environment whilst setting goals and achieving high results. As the Customer Success Executive you will be required to fulfil the following: 1. Build and maintain strong, positive relationships with clients assigned to you. 2. More ❯
Employment Type: Permanent
Salary: £24000 - £30000/annum Pension, Life Insurance, Healthcare
We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … you will communicate with business owners daily, answering inbound calls and addressing any questions they may have. Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels. You will also work with various enterprise technology platforms and YouLend's proprietary … solutions to process applications and respond to customer queries. Handling complaints and ensuring customer satisfaction is a key responsibility, which involves problem-solving any issues that existing customers may encounter. Exceptional communication and listening skills; able to engage effectively with customers via phone, email and chat ensuring clear More ❯
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your … with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText … maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and More ❯
Your Impact: As an Account Executive at Open Text you help customers use information to grow faster and be more efficient in an increasingly Digital World. You are part of a global team of highly skilled and entrepreneurial professionals who understand that their customers are experiencing unprecedented change. Your … with one of the most competitive compensation packages in the industry. The OpenText Experience Cloud platform integrates experiences, media, communications, messaging and data for customer experience management in one cohesive platform. Enabling organizations to seamlessly personalize experiences and communications, deliver relevant engagement and optimize the customer journey, OpenText … maximize revenue, improve operations and create customers for life. Our global sales team at OpenTextworks with customers to help them deliver relevant, efficient omnichannel customer experiences. The platform can be tailored for internal and external use cases, authenticated and anonymous experiences and more to exceed customer expectations and More ❯
You're someone who truly enjoys providing a good customer experience. Working alongside a customer success manager, you'll both thrive in building long term relationships by owning the day to day communication of existing customers. Your main objectives are simple: two extend the average customer lifecycle … customers, you'll (overtime) lead the meetings and support with onboarding and training of their SaaS product. Ideally you'll have worked in a customer success, or similar, role for at least 12 months because you will need to have the ability to plan ahead and manage pipeline. Working More ❯
You're someone who truly enjoys providing a good customer experience. Working alongside a customer success manager, you'll both thrive in building long term relationships by owning the day to day communication of existing customers. Your main objectives are simple: two extend the average customer lifecycle … customers, you'll (overtime) lead the meetings and support with onboarding and training of their SaaS product. Ideally you'll have worked in a customer success, or similar, role for at least 12 months because you will need to have the ability to plan ahead and manage pipeline. Working More ❯
You're someone who truly enjoys providing a good customer experience. Working alongside a customer success manager, you'll both thrive in building long term relationships by owning the day to day communication of existing customers. Your main objectives are simple: two extend the average customer lifecycle … customers, you'll (overtime) lead the meetings and support with onboarding and training of their SaaS product. Ideally you'll have worked in a customer success, or similar, role for at least 12 months because you will need to have the ability to plan ahead and manage pipeline. Working More ❯
a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute More ❯
a high touch consultative approach, then this is an ideal role for you. The Role Highly strategic MEDDICC-focused approach to selling. Collaborate with Customer Success on strategic accounts to drive revenue Expansion Partner with Solutions Engineering, Product Marketing, Sales Enablement, Professional Services and Customer Success to execute More ❯