101 to 125 of 148 Customer Retention Jobs in the UK

subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to … and budget requirements. Ensuring the quality standards of both installations and service delivery as well as increasing revenue potential, and profitability and ensuring client retention and growth. Role Requirements Thorough knowledge and experience of Project Management Methodology. Experienced in the installation and testing of copper and fibre physical … is desirable but not essential. Professional, with excellent communication, negotiating skills, ability to control project finances and used to working within a highly pressured customer orientated organisation. A highly motivated self-starter with initiative and a flexible attitude to work. more »

you to market. Job Description New Business Sales Executive – Cyber and QA Testing – Private Sector Practice - UK Wide Remote with travel to Resillion offices, customer locations and key industry events. We are seeking a dynamic and results-driven New Business - Cyber and Systems Testing Executive to drive new revenue … demonstrate the benefits of our testing services and differentiate us from competitors. Negotiate terms and pricing agreements with clients to maximize profitability while ensuring customer satisfaction and retention. Keep abreast of industry trends, competitive offerings, and market developments to identify new business opportunities and maintain a competitive edge. Maintain … opportunities. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. Strong problem-solving abilities, with a customer-centric mindset and a focus on delivering value to clients. Proficiency in using CRM software and other sales productivity tools. Excellent verbal and written more »

breaking innovations and our commitment to environmental sustainability and using our business to promote social justice in the World. We have a market-leading customer service record and average 4.9* product and service reviews globally – we do not like to do things by halves! Our mission is to support … Your efforts will contribute to enhancing our digital marketing strategies, maximising channel sales, and supporting projects that drive traffic, improve website conversion, and foster customer engagement and retention. This role offers a unique opportunity to contribute to the growth and success of our E-Commerce, which is the core more »

The role has a technical emphasis so experience/knowledge in engineering would be an advantage Excellent communication skills Attention to detail Problem solving Customer service and administration skills Ability to work using own initiative & team player Experience in a similar role Technical After Sales Coordinator - Responsibilities Improve the … quality of customer service and retention of customers Monitor warranty claim submissions and requisite credits and take action as required To control service stocks at a level commensurate with profit requirements To maximise departmental profitability through the sale of labour, parts, accessories, & other products Work closely with … to deliver a first class service Ensure all clerical functions within the department are carried out in accordance with stated policies, e.g. Warranty claims, customer follow ups, workshop loading, estimating, invoicing, daily operating controls, stock ordering, parts returns surcharges Dealing with queries & providing resolutions Ensure the necessary improvements and more »

Manager - HealthTech will be varied however the key duties and responsibilities are as follows: 1. To grow the HealthTech target markets by leading the customer journey, from both a digital and face to face perspective. Manage the end to end customer journey from identification to long term customer more »

a leading corporate travel company dedicated to providing seamless travel solutions for businesses around the globe. With a focus on efficiency, cost-effectiveness, and customer satisfaction, we strive to exceed our clients' expectations at every turn. Position Overview: We are seeking a dynamic and experienced Client Manager Team Leader … This hybrid role involves managing and leading a team of client managers, while also taking charge of troubleshooting, handling escalated issues, and ensuring that customer relationships are effectively managed and nurtured for long-term success. Responsibilities: Lead and motivate a team of client managers to achieve targets and deliver … exceptional service. Act as a point of escalation for complex client issues, ensuring timely resolution and preventing recurrence. Develop and implement strategies to enhance customer satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve more »

Trust corporate objectives. The post holder will: Deliver agreed annual sales and revenue targets in terms of new business, in-year revenue and client retention Identify, develop and secure a pipeline of opportunities across health and/or justice sector clients Design and develop successful proposals, bids and … and demonstrable experience of operating in a supplier/commissioner environment and of developing professional relationships with procurement decision-makers Exhibit excellent communication and customer service skills and an ability to obtain a comprehensive understanding of client issues and needs, translating those into business opportunities and solutions Exhibit strong more »

to all clients, enabling a truly universal end to end process for test, rollout, experiment, release, rollback capabilities. Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of more »

Tufin's Customer Success team is in search of a passionate Technical Account Manager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for clients, guiding … practices that encourage greater product utilization among clients and internal teams. Collaborate with sales teams, emphasizing the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional … customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations to ensure client infrastructure is optimized for seamless adoption of Tufin products. Offer detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure more »

audiences. You will work across various digital channels, including social media, search engines, email and websites, to create compelling content, generate leads, and nurture customer relationships. By analysing campaign performance, staying abreast of industry trends and implementing optimisation strategies, you will drive measurable results and contribute to the overall … ongoing activities using our internal CRM system Dealing with client and press enquiries in a friendly and professional manner ensuring a high level of customer service is delivered. Both on the phone and in person Work co-operatively with colleagues to ensure that the team operates consistently and effectively … have a healthy attitude to work-life balance, we value our employees and the strengths they bring to our business. Our staff and client retention are very high, and our team loves the culture of the agency, one that is supportive, flexible and open. About You: You must more »

proficient at scoping and planning the delivery of digital engineering projects. Preferably within a digital agency and a proven track record in sales, client retention, and growth. Excellent client-facing skills, organisational prowess, attention to detail, and strong written and verbal communication abilities are a must. Adaptability is … and to proactively come back and truly inspire them Organised with your own and others time to achieve deadlines Excellent track history with client retention and growth Fast, credible and quick to provide superlative client experience and communications Understands the goals and priorities of the client, the competitive more »

market and product understanding. Acting as the primary point of contact for clients, ensuring timely and successful delivery of Omdia’s solutions according to customer needs and objectives. Work with the marketing department to design and implement a marketing program geared toward our target segments. Work collaboratively to promote … makers, influencers, and industry stakeholders. Act as a trusted advisor to clients, understanding their business challenges and proposing tailored solutions. Ensure high levels of customer satisfaction and retention. Sales Targets and Reporting: Set ambitious sales targets and work towards exceeding them, contributing to the overall company revenue goals. Provide … foresight to anticipate obstacles and needs. Has gravitas and mental agility when presenting solutions, creates proposals and close sales based on thoughtful analysis of customer needs and expectations. Additional Information 25 days annual leave plus bank holidays, 4 days for volunteering and a day off for your Birthday! Friendly more »

industries to lead digital transformations. ROLE: Work closely with clients on a regular basis to define project scope and deliverables. Work on projects around customer acquisition and retention. Help to improve overall digital strategy and campaigns. REQUIREMENTS: Proficiency in Python and SQL Excellent communication skills with proven experience working … with stakeholders or clients Demonstrated value and impact in your work, presented well on your cv Experience working with customer/marketing focused data more »

next level? Read on and apply today to be part of our innovative team! The Role As a Technical Product Owner, you will represent customer requirements and manage the delivery of robust solutions on the Zoho platform. Working collaboratively to manage the delivery of the product roadmap, you'll … provide solution enhancements that meet user requirements in a timely and cost-effective manner, driving customer satisfaction and retention. Youll create detailed specifications and prototypes and test and communicate conceptual ideas and design rationale to customers, ensuring a cohesive user experience. Additionally, you will: - Create, test and modify custom more »

CRM Executive Manchester £28,000 Forward Role are working with a global, fast paced, B2B business that are in hyper growth mode. Here, no 2 days are the same. You'll work in a stylish and modern top floor office more »

and maintain a robust sales pipeline through strategic networking · Conduct product demonstrations to showcase our solutions effectively · Provide exceptional after-sales support to ensure customer satisfaction and retention · Act as a liaison between clients and internal teams, advocating for customer needs and providing valuable feedback Requirements … industry · Door-to-door sales experience · Local industry knowledge would be considered a plus · Proven track record of exceeding sales targets and delivering exceptional customer service · Strong proficiency in sales methodologies and CRM tools · Excellent communication and negotiation skills · Ability to work autonomously and manage time effectively · Tech-savvy more »

Purpose The Relationship Manager (RM) is key to AtlasEdge’s account management, client retention and revenue generation strategy. The RM is responsible for working with all stakeholders to ensure continued client satisfaction, reducing churn and identifying opportunities to increase revenue. The RM will operate as the ‘ cement between … account manager and RM) Support the account manager on contract renewals consistent with the approach of new opportunities. Renewals to be undertaken when a customer has been identified by the business as being a named account to actively engage on a renewal. General administration Working with stakeholders on ensuring … directed by Relationship Management leadership or VP, Client Services Essential Knowledge Fluent English oral and written skills Demonstrable experience in a similar role (ideally customer relationship/account management) The ability to actively listen and communicate effectively Data Centre experience desirable Intermediate level Microsoft Office Competencies Relating and Networking more »

It Managed Services. We have happy customers who love us for our honest and straightforward approach, our in-depth technical know-how and our customer-first service. We are now looking to employ an energetic Account Manager. If you have experience in communications focused B2B sales to SME and … them and their business. Every day will be busy and challenging but always varied, fun and rewarding. Every day you will need to: • Deepen customer relationships via phone, video, and email • Maximise the profitability of every customer through retention, cross-sell, and up-sell • Diversify your more »

case study 🦄 Reporting to: VP of Ops 👏 Company size: Start-up 🎯 Key Responsibilities: MUST HAVE B2B SaaS experience in a start-up environment Own customer satisfaction, retention, and expansion for all customers. Establish trusted relationships with each client to drive loyalty. Train and engage users around the … product and connect it to customers Define and implement scalable Customer Success processes. Experience upselling, understanding processes & can convey customer value. Have managed larger client relationships & can think strategically for $1bn+ accounts. This role will be siloed for the first 12 months then you will begin to start more »

Adobe Execution Manager Salary: National circa £40,000, London salary £50,000 - £60,000 We are looking for an expert CRM (Customer Relationship Management) system user, who has prior experience of building, quality checking and deploying marketing campaigns, to undertake the position of Adobe Execution Manager. Prior knowledge of … with ease. A bit about the job: This is a new role within our CRM Centre of Excellence, which sits within Aviva’s wider Customer & Marketing team. You will report into our Adobe Execution Lead and will be tasked with delivering campaigns, via Adobe Campaign, to support acquisition, cross … sell, customer engagement and retention across all Aviva products. You will also be responsible for the maintenance and optimising of all BAU campaigns, as well as accountable for building new, innovative campaigns. Aviva introduced “smart-working” in 2020 and encourage flexible working; however, the successful post-holder more »

some of the largest companies in North America and Europe. You will be expected to architect, design, develop, and test solutions as defined by customer’s daily tasks and strategic projects. As a member of the Professional Services team, you will be expected to collaborate across departments including Sales … Engineering, Customer Success, and Account Management to ensure maximum customer satisfaction and retention. Responsibilities: ● Work with multiple customers on several implementation projects and provide ad-hoc support for bespoke solutions. ● Support customers remotely and on-site as the technical expert to provide guidance and best practices in adapting … our technology to their processes. ● Architect, design, develop, and test solutions toward customer’s daily tasks and strategic projects. ● Provide advanced technical support for customers with custom implementations. ● Be a technical expert not only in CHEQ products, but in all aspects of MarTec such as digital advertising, analytics, website more »

They seek an adept individual capable of overseeing various initiatives simultaneously, such as devising growth strategies for international markets, bolstering and preserving their global customer base, enhancing the online international experience to resonate locally, and orchestrating operational adjustments to uphold service excellence in new territories. They are looking for … daily relationships with international marketing agencies, technology partners, and business collaborators in key growth regions to align with the company's overarching strategy. Drive customer acquisition and retention efforts to ensure sustained growth and brand loyalty. Identify and assess multiple international growth opportunities by analysing datasets, monitoring more »

candidate will be able to build strong relationships with key decision-makers and influencers within target accounts and collaborate with internal teams to ensure customer satisfaction and retention.‌ Key Responsibilities: Develop and execute effective sales strategies to meet or exceed monthly, quarterly, and annual revenue targets Conduct product demonstrations … and presentations to key stakeholders and decision-makers Build and maintain strong relationships with customers to ensure high levels of satisfaction and retention Collaborate … with internal teams to ensure timely delivery and implementation of products and services Maintain accurate and up-to-date records of sales activities and customer interactions in the company's CRM system Stay up-to-date with industry trends, competitor activities, and customer needs to continuously improve sales more »

portfolio of large Clients while also overseeing the profit and loss (P&L) performance of those accounts. Focusing on building strong client relationships, maximizing customer satisfaction, and driving revenue growth while also ensuring that the financial performance of the accounts is optimized. Responsibilities: • Cultivate and maintain strong relationships with … efficiency without compromising on service quality. • Proactively assess and address client satisfaction levels, taking necessary actions to resolve issues and maintain high levels of customer retention. • Gather client feedback and insights to continuously improve products, services, and overall customer experience. • Prepare regular financial reports and analysis for key more »

the client’s focal point for SGS Kn/CBE services post contract award and work to the agreed client plan. Focus on maintaining customer satisfaction and maximising the opportunities for expanding our service offering as well as revenue Develop and deploy global co-operative agreements within the SGS … and outcomes of the SGS services delivered. This includes performance reporting and trend analysis from the programs delivered. To achieve sales targets/client retention targets set by Global Head International Sales & Accounts. Qualifications PROFILE A post-secondary education (degree and/or diploma) in a Business-related more »