76 to 100 of 149 Customer Retention Jobs in the UK

SaaS-based Learning Management System powering the world's leading education programs. Our client helps large brands and fast-moving companies increase revenue, improve customer retention, and decrease support costs through external education. The platform includes all the tools an organization needs to create, manage, track, and more »

and decision-making processes. They leverage their proprietary machine learning models to extract insights from unstructured data for their clients, with applications ranging from customer retention and e-commerce to employee management and optimizing performance in industries like manufacturing. It’s an exciting time to join a more »

require: Creating innovative solutions, increasing client engagement, sales and upsell opportunities. Implementing new technologies, resulting in improved client outcomes and market competitiveness. Increase client retention through strong relationship building. Demonstrate proficiency in data centre engineering solutions. Familiar with Gate/Waterfall process. If you are a Data Solutions more »

their skills. It’s their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. more »

s most senior Lifestyle Managers, Team Managers and Service Delivery Directors, and gain a list of highly useful and transferable skills within B2C sales, customer service and beyond. This role is an exciting opportunity for someone looking to progress their career in luxury service sales and grow within a … and managing first year renewals. You’ll be passionate about sharing Ten’s service with the world. A successful track record in sales or customer service roles (previous B2C sales experience is a plus) with the following: Strong communication skills with the ability to build rapport and trust with … to promote Ten personal membership and drive sales revenue. This includes attending networking events and forming relevant referral partnerships with luxury brands and services. Customer Engagement and Retention: Build strong relationships with prospective members through effective communication, active listening, and understanding their needs and support through from more »

and optimise our product portfolio, driving revenue and efficiencies. You will define product features and functionality by creating user stories demonstrating how they drive customer acquisition, retention, engagement and satisfaction. You will define end-to-end requirement specs and workflows together with internal stakeholders and third-party … product roadmap, on time and within budget. Develop a deep understanding of our customers, and our competitors, to identify and evaluate opportunities which drives customer acquisition and retention, engagement and satisfaction. Identify, scope and define functional and technical requirements for new platform launches and product features, including more »

other stakeholders to better understand the fine wine market and identify profit opportunities. Summary Purpose Contribute to Liv-ex’s business objectives by improving customer relations in Italy, Germany, Switzerland and Eastern Europe, by responding appropriately to customer expectations and improving overall customer relations and retention. The … throughout the region for which he/she is responsible to see existing customers and develop commercial relations. Key Tasks & Responsibilities Growing existing European customer accounts to drive growth by understanding the customer's current needs and set-up in order to provide tailored solutions to their requirements … Identifying key opportunities to improve the pre-and post-sales processes. Building long term, trusting relationships with the customer-base by being their main point of contact and being the bridge between them and our business. Continuously monitoring accounts to identify upsell and cross-sell opportunities. Coordinating between various more »

Desirables Microservices Umbraco Azure CI/CD The Company This company have demonstrated their brilliance since they first started with an incredibly high client retention rate. They work on projects with leading banks as well as private sector companies such as the NHS. They also work closely with more »

growth by winning and retaining customers for our subscription-based products or services. You will work closely with the sales teams, marketing team, and customer success team to ensure that customers are satisfied and continue to subscribe. Key focus areas will be: Promoting and selling these solutions to businesses … other businesses to expand our reach and market presence * Sales Targets: Set and achieve sales targets and revenue goals on a consistent basis. * Client Retention: Ensure a high level of client satisfaction and retention through exceptional service and account management. * Reporting: Provide regular reports and updates … management team. * Collaborate with the marketing team to develop campaigns and strategies to attract new customers and retain existing ones. * Work closely with the customer success team to ensure a seamless onboarding process and ongoing customer support. * Product Knowledge: Maintain in-depth knowledge of DaaS/Endpoint management more »

Are you a technically confident individual with customer focused mentality? MSX International has the job for you! MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with … member of the team the TSD Analyst will be an integral component to the TSD department in achieving a best in class service, driving customer loyalty and retention through accurate incident management. In using your technical knowledge, you will investigate telematic concerns by going through a diagnostics … process to ensure customer satisfaction. Additionally, the TSD Analyst will: ? Become an expert in the Connected Car Technologies ? Oversee Global markets such as UK, USA, China, EU and Russia ? Case Management; incident management, technical/hierarchal escalations, ticket handling ? Investigations; product knowledge, technical expertise, initiative to think laterally ? Liaison more »

and maintain strong relationships with key decision-makers, influencers, and stakeholders at client organizations. Collaborate closely with cross-functional teams including Marketing, Product, and Customer Success to drive customer acquisition and retention. Stay abreast of industry trends, competitor activities, and market developments to inform sales strategies and tactics. more »

business to business portfolio of brands. As a sales executive you will develop and execute the subscriptions sales strategy, ensuring your sales efforts drive customer acquisition, retention, and revenues to exceed targets and create long-term value. You will generate revenue from new business, renewals and win more »

digital team helping to develop an effective database and CRM for the business. You will: Design and implement CRM strategy and initiatives to drive customer acquisition, retention, and engagement Design and implement data-driven, multi-channel marketing campaigns, including email, SMS, push notifications, and in-app messaging. more »

strategy to drive recruitment, engagement, and revenue from our partner ecosystem. Directly collaborating with iProov's partners to execute co-marketing initiatives that enhance customer acquisition, retention, and revenue growth. Ensuring interlock across iProov's GTM globally and regionally, contributing to a scalable growth platform for partners. more »

approach to retaining existing revenue, generating new business within existing accounts and new business acquisition. Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing … increase revenue and drive business growth. Proactively cultivate new business opportunities. Building effective long-term relationships with key senior-level decision makers at assigned customer accounts, ensuring satisfaction Conducting strategy meetings with the customer's senior management to understand their needs in alignment with our services Identifying, developing … stakeholder management at an executive level within a nurturing and strategic relationship Have excellent Key/Strategic Account Management experience in Sales and client retention using solution and consultative selling approaches Display an impressive track record of B2B sales experiences of subscription, solution-based selling or similar models more »

sales team, and fostering strong relationships with clients. You will play a crucial role in achieving our client’s sales targets and expanding their customer base. Hybrid-working (minimum of 3 days per week in the office in London). ***** PLEASE NOTE – sponsorship is not required so candidates must … work. Key Responsibilities: Strategy Development: Develop and implement effective sales strategies to achieve company objectives and revenue targets. Analyze market trends, competitor activities, and customer needs to identify growth opportunities. Leadership: Lead and motivate the sales team to maximize their performance and achieve sales targets. Provide coaching, training, and … skills and productivity. Relationship Management: Build and maintain strong relationships with key clients, understanding their needs and providing tailored solutions. Ensure high levels of customer satisfaction and retention through proactive communication and excellent service. Forecasting and Reporting: Monitor sales performance metrics, analyze sales data, and prepare regular more »

for managing all resources within their prescribed area in line with the Company rules, to meet the business targets for the Branch and ensure customer satisfaction. Measured variables include: Safety and Quality requirements and standards, Customer communication, portfolio retention and renewal, Business productivity & cost management and … debts including follow-up actions Deliver repair sales targets as determined by the Regional Director Execute leadership to Engineers and Technicians in matters of customer and employee satisfaction, adding value to the business, quality of work and operational efficiency Manage and follow-up actions of customer claims and … complaints Conduct periodic quality and safety audits and inspections to ensure service levels and customer satisfaction Accountable for the identification and resolution of sick or rouge units, supervise and follow-up of work performed, including developing plans for sick units in cooperation with the Regional Technical Specialist Manage chargeable more »

by developing and executing effective sales strategies. • ERP Sales experience is a must. • Manage the full sales cycle from prospecting to closing deals, ensuring customer satisfaction and retention. • Pro-actively track competitor movements in the 1-5 years of proven SaaS sales closing experience, including Enterprise Sales, and consistent … activities, and market dynamics to inform strategic decision-making. • Contribute insights for product development based on client feedback. • Collaborate with marketing, product development, and customer success teams to ensure alignment and seamless customer experiences. Soft Skills : • Proven experience as an Account Executive in the SaaS, technology, or IT more »

Internal Mobil by Moove accounts and supporting Mooves Account Managers. Responsibilities as our Internal Sales Representative are to: Focus on developing new and existing customer relationships, retention of existing trading accounts and acquisition of lapsed business Ensure knowledge of all internally managed accounts is thorough with sales … added value long-term sales approach Utilise technical advantages of a premium Mobil product in a competitive marketplace Responsible for profitable development and retention of new and existing customers Analyse, monitor and deliver upon defined KPI's Develop a comprehensive … knowledge of Mobil by Moove product strategy and technical advantages Work with the specialist marketing team, when required, to produce targeted communications, campaigns and customer programs Understand and effectively utilise the company's CRM system and ensure the Moove sales pipeline process is fully utilised and the required data more »

Position Overview Analytics Consultants act as trusted advisors to our clients across the region and have responsibility for managing the associated client relationships. Consultants look to develop deep linkages with our clients and help clients make best usage of our more »

As the CRM Lead, you will be responsible for developing and implementing effective CRM programs to enhance customer satisfaction, build loyalty, and drive overall business performance. Additionally, you will play a crucial role in generating actionable insights from data to inform strategic decision-making across Homebase. Working hours … depending upon experience) plus bonus earning potential. Key Responsibilities: CRM Strategy & Plan: Build strong relationships with the CRM agency and insight partners. Analyse customer behavior, preferences, and trends to inform marketing and sales strategies. Provide regular reports and dashboards to senior management, highlighting key performance indicators and actionable recommendations … personality to life and reinforces our brand's credentials. Marketing Campaigns & Trading: Develop and execute comprehensive CRM strategies with our delivery partner to enhance customer engagement, retention, and satisfaction. Collaborate with cross-functional teams, including commercial and other marketing channels, to align CRM initiatives with overall business more »

to Facebook ads, Google ads, TikTok ads, and other paid media platforms. What the job involves Develop and execute comprehensive growth strategies to drive customer acquisition, retention, and revenue growth. Manage and optimize all paid media campaigns across multiple platforms, including Facebook ads, Google ads, TikTok ads more »

CRM Manager contractor with Braze experience on an initial 8 month contract. Key Responsibilities: Develop and execute comprehensive CRM strategies using Braze to enhance customer engagement and retention. Segment customer data and personalize communications to maximize relevance and effectiveness. Create automated workflows and campaigns to nurture leads, onboard … including marketing, product, and analytics, to align CRM initiatives with overall business objectives. Stay informed about industry trends and best practices in CRM and customer engagement to continuously improve our strategies. Experience Needed: Proven experience managing CRM initiatives, preferably in a media or digital marketing environment. Proficiency in Braze more »

investment (ROI) and creating a continuous improvement culture for delivery of change. To own and lead individual change projects to transform the business, improve customer satisfaction/retention and increase commercial success. Analysis projects from a broad perspective understanding how the levers of operations, process, people and … risks, implementing contingencies. Working effectively with relevant stakeholders for efficient project implementation. Facilitate project meetings and direct/contribute to projects. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders and aid collaboration. Evaluate and review projects once completed for key lessons. Contribute more »

new contracts are secured. The role requires a candidate with exceptional communication skills both written and oral who is an experienced presenter to all customer levels including board level executives. The successful Client Account Manager will have in-depth commercial experience within the IT industry, which you will have … of current & leading infrastructure technologies & solution vendors in the Microsoft marketplace appropriate to the larger SME & mid-market sectors and be capable of interpreting customer requirements and engaging in long term IT strategy and planning led sales discussions. You will also have responsibility for managing existing client relationships whilst … telecoms sectors. Key Responsibilities Developing account strategies to maximise Aztech IT revenue streams from all accounts. Nurturing and developing client relationships to ensure client retention & longevity of business. Secure new business opportunities working from targeted goals. To engage relevant technical and project resources in the business to aid more »