2nd Line DesktopSupport Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
Social network you want to login/join with: My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktopsupport up to … critical to business success. You’ll need a keen eye for prioritisation, excellent communication skills, and the ability to work under pressure with professionalism and urgency. The Trade Floor Support Engineer is required onsite 5 days a week in Victoria, London Key Responsibilities of the Trade Floor Support Engineer Provide 1st and 2nd line desktopsupport … traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools More ❯
Services Work Experience 4-5 years City Tipton State/Province West Midlands DY4 0PZ Job Description Job Summary: We are looking for an experienced and customer-focused L2 DesktopSupport Engineer to provide hardware and software support to employees across multiple locations. The ideal candidate will be responsible for resolving technical issues, maintaining IT assets, and … ensuring smooth IT operations. This role requires strong troubleshooting skills, the ability to prioritize tasks in a fast-paced environment, and excellent communication. Key Responsibilities: Provide onsite and remote support for Windows and macOS laptops/desktops (IMAC: Install, Move, Add, Change). Troubleshoot issues with operating systems, software, and mobile devices. Support printer installation, configuration, and basic … checks. Perform hardware refresh, warranty repairs, and equipment redeployment. Maintain inventory, asset tagging, and asset tracking systems. Handle equipment shipments, returns, and reclaiming of unused assets. Provide walk-up support and assist with new hire onboarding. Support VIP/executive users with prioritized assistance. Collaborate with external vendors for repairs and service dispatches. Ensure all incidents and requests More ❯
years £24,700 gross annually City Milton Keynes State/Province Buckinghamshire MK1 Job Description Job Summary: We are looking for an experienced and customer-focused L2 DesktopSupport Engineer to provide hardware and software support to employees across multiple locations. The ideal candidate will be responsible for resolving technical issues, maintaining IT assets, and ensuring smooth … IT operations. This role requires strong troubleshooting skills, the ability to prioritize tasks in a fast-paced environment, and excellent communication. Key Responsibilities: Provide onsite and remote support for Windows and macOS laptops/desktops (IMAC: Install, Move, Add, Change). Troubleshoot issues with operating systems, software, and mobile devices. Support printer installation, configuration, and basic AV system … checks. Perform hardware refresh, warranty repairs, and equipment redeployment. Maintain inventory, asset tagging, and asset tracking systems. Handle equipment shipments, returns, and reclaiming of unused assets. Provide walk-up support and assist with new hire onboarding. Support VIP/executive users with prioritized assistance. Collaborate with external vendors for repairs and service dispatches. Ensure all incidents and requests More ❯
DesktopSupport Technician – Investment Bank (Inside IR35) On-site | London | Contract - 6 months rolling | Inside IR35 Are you an experienced IT support professional with a passion for delivering exceptional, white-glove service in a high-pressure, executive-level environment? We're working with a globally respected investment banking firm - who are looking to bring on board a … DesktopSupport Technician to provide dedicated VIP and C-suite support across their London and EMEA region. The Role In this role, you’ll take ownership of VIP support across EMEA , providing best-in-class end-user assistance, handling critical incidents, and leading service improvement initiatives. You’ll need to be confident, proactive, and technically skilled … someone who can hit the ground running and take full responsibility from incident through to resolution. Key Responsibilities Deliver white-glove support to C-suite and senior stakeholders across EMEA Take the lead on desktopsupport for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis More ❯
DesktopSupport Technician – Investment Bank (Inside IR35) On-site | London | Contract - 6 months rolling | Inside IR35 Are you an experienced IT support professional with a passion for delivering exceptional, white-glove service in a high-pressure, executive-level environment? We're working with a globally respected investment banking firm - who are looking to bring on board a … DesktopSupport Technician to provide dedicated VIP and C-suite support across their London and EMEA region. The Role In this role, you’ll take ownership of VIP support across EMEA , providing best-in-class end-user assistance, handling critical incidents, and leading service improvement initiatives. You’ll need to be confident, proactive, and technically skilled … someone who can hit the ground running and take full responsibility from incident through to resolution. Key Responsibilities Deliver white-glove support to C-suite and senior stakeholders across EMEA Take the lead on desktopsupport for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis More ❯
Help Desk – DesktopSupport Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – DesktopSupport Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new … employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures More ❯
Help Desk – DesktopSupport Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – DesktopSupport Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … first culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new … employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures More ❯
hackajob is collaborating with DXC Technology to connect them with exceptional tech professionals for this role. Role Overview We are looking for customer-focused and enthusiastic senior deskside support engineer with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the … wider IT support teams. An exciting opportunity has arisen to support one of our customers in Washington, Sunderland. The successful candidate must be well presented, an excellent written and spoken communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site … desktopsupport for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. Detailed Job Description Requirements & Responsibilities: Fully site-based role. Must be able to deal directly with clients in a friendly and highly confident manner. Maintain good working relationship with key stakeholders and supportMore ❯
IT DesktopSupport - Bromley, Greater London, Bromley Client: Axiom Technologies Location: Bromley, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: e8c278dcb7da Job Views: 6 Posted: 29.05.2025 Expiry Date: 13.07.2025 Job Description: Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what … we do. We are seeking a capable IT support technician to handle a range of activities from simple to complex. This role involves providing onsite and on-call assistance to end-users within the organization’s desktop computing environment to ensure optimal service delivery. IT Skills and Experience: Troubleshooting computer OS and peripherals Handling different PC operating systems … Windows 7/8 and 10) Performing hardware and software installation (familiarity with deployment tools like SCCM) Basic knowledge of SOE and group policies Printer support MS Office tools installation and troubleshooting Excellent customer service and interpersonal skills Experience supporting various technologies and services in the field Strong troubleshooting skills across Windows, Apple, and virtual OS Ability to manage More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
MWH Treatment
About The Role We are looking to strengthen our IT team with a DesktopSupport Engineer based at Hattersley. You will report directly to the Head of IT and your role will cover all IT Desktopsupport tasks. Key Responsibilities: Provide highly skilled IT support, providing resolutions to user issues. Respond and self-management of … IT support tickets within the SLM tool. Track, route, and redirect problems to correct resources if required. Keep users informed of progress. Talk users through problem-solving processes. Follow up with customers, provide feedback, and see problems through to resolution. Utilize excellent customer service skills and exceed customers' expectations. Ensure proper recording, creating or updating documentation. Preserve and grow … your knowledge of the companies procedures, products, and services. Manage and support hardware and software installations, configurations, and troubleshooting. Provide support for all Line of Business (LOB) applications. Technical Requirements: Expertise in hardware and software support. Support experience of Windows 10 & 11, network protocols, M365 apps. Experience using Microsoft Intune, Application Packaging, PowerShell and Autopilot. Experience in More ❯
Senior DesktopSupport Technician (onsite) page is loaded Senior DesktopSupport Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior DesktopSupport Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of … London based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and More ❯
Tewkesbury, England, United Kingdom Hybrid / WFH Options
Ontic Engineering and Manufacturing, Inc
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for a DesktopSupport Engineer to join ourteam. This role will be based at our Tewkesbury site but will also be responsible for supporting all UK Sites. Ontic is a more than just a business, we're a … committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry. Job Purpose: We are seeking a skilled and proactive DesktopSupport Engineer to join our IT team. Based out of our new Tewkesbury office, you will provide technical IT support to users across multiple sites in the … and assisting with IT projects. This role requires excellent troubleshooting skills, a customer-focused approach, and the ability to work independently when visiting other locations. Key Responsibilities Provide IT support for hardware and software issues, escalating complex problems where necessary. Diagnose and resolve incidents and service requests in a timely and efficient manner, ensuring minimal disruption to business operations. More ❯
of betting and gaming, then it's to time to join us. Job purpose This role will primarily be responsible for the handling of service requests coming into the Support Desk via telephone, email or Service Desk Self-Service portal, as well as liaising with Business Units and third parties where necessary. The DesktopSupport Engineer will … be required to provide operational support for the core business applications, desktop and hardware support, covering a range of technologies including Windows 8/10, Server 2012, IP telephony, networks, and peripherals and bespoke applications. The role is fundamental to the day-day operations and training will be provided for this role in order to carry out … schedule processes Escalation and ownership of any incidents within the production schedule Production and distribution of the daily shift handover Incident Management Log calls, initial triage and assign to Support Groups Own calls and manage them through to resolution Ensure all logged calls are allocated and prioritised appropriately to the relevant teams. Ensure open calls are updated in a More ❯
be a good fit for this role? As part of the IT team, you would be expected to have the following skills and experience: Proven experience in an IT support role within a legal or similar professional setting. The ability to work independently. Ability to effectively prioritise and execute tasks in a high-pressure environment. Excellent problem-solving, organisational … and time management skills. Strong communication and interpersonal skills Additional Information: This role will be based in the London office providing support between 9 AM and 5 PM Weekend and out-of-hours work may be necessary for project implementations or office moves. Occasional travel to other offices may be required. #J-18808-Ljbffr More ❯
DesktopSupport Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a DesktopSupport Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users Incidents and fulfils Service Requests, across all supported … service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support … Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/remediate (Microsoft Office - all supported versions) Mobile Device Management Enterprise experience - device enrol/un-enrol (Profile Push) Mobile Iron More ❯
B1, Birmingham, West Midlands (County), United Kingdom
Khuda Technology
DesktopSupport Engineer Salary: Upto 38k Location: Solihull (Onsite) Contract: Permanent At Khuda Technology, we’re partnering with a reputable organisation to hire a Desktop Engineer who will provide high-quality IT support across the business. This is an excellent opportunity for a tech-savvy professional looking to join a dynamic and growing team, supporting end … users in a professional and fast-paced environment. As a Desktop Engineer, you will be the go-to point of contact for technical issues, responsible for troubleshooting hardware and software problems, maintaining devices, and ensuring smooth daily operations for users. Responsibilities Deliver face-to-face and remote desktopsupport to internal users. Troubleshoot and resolve hardware, software … printer, and network-related issues. Build, configure and deploy desktops, laptops, and mobile devices. Support Office 365, Windows 10/11, and common business applications. Escalate unresolved issues to the appropriate internal teams when necessary. Maintain accurate documentation of IT assets and procedures. Provide excellent customer service with a user-first mindset. Experience Previous experience in a desktopMore ❯
Senior IT/DesktopSupport Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/DesktopSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with … the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are … as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and user setups. Engaging in technical projects, meeting clients and delivering onsite time with More ❯
the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is seeking for a skilled DesktopSupport Engineer to join the team. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Responsibilities: Provide support for Windows 10/11 desktop and laptop builds, refurbishment, and application installations Deliver desktop/laptop support within MMD infrastructure, including resolving incidents and managing CMDB records Troubleshoot hardware, software, and O365 issues, and assist with user support including Exchange, printers, and Intune-managed devices Participate in BAU operations and support projects including More ❯
Social network you want to login/join with: This is an opportunity to join a well-established IT Support Company, based in Worthing, West Sussex providing support to a variety of customers across the South East. They are looking for an enthusiastic person to join the busy IT team in their rapidly expanding company. Working from their … office in Worthing you will be supporting their customers via telephone, email and remote support tools. As part of the desktopsupport role you will also be expected to do some server monitoring, checking daily log files, backup logs and monitoring alerts. You will get the chance to be hands on with all server and desktop … company there will be the opportunity to build and configure servers and deploy to client sites, as well as other migration and project work. Essential skills: Good knowledge of desktop technologies for Windows 7 through to Windows 10 support 1st and 2nd Line Microsoft Office 2010/2013/2016/Office365 Maintenance and troubleshooting of printers Good More ❯
global independent investment banking advisory firm headquartered in New York with offices across North America, Europe, the Middle East, and Asia. Job Summary We are seeking an on-site DesktopSupport Engineer to join our team in London. The successful candidate will provide technical desktopsupport across London and EMEA offices, ensuring a seamless IT experience … for internal end users (primarily Lenovo/Apple). Perform advanced troubleshooting, diagnose, and resolve problems, including repairing or replacing parts, and deploying temporary equipment as needed. Provide printer support and configuration. Procure and configure EUC hardware. Manage hardware asset lifecycle and refresh (CMDB). Support video conferencing systems. Collaborate with internal support teams and external providers … update documentation accordingly. Coordinate with the Front of House team for room setup and scheduling. Propose innovative ideas to enhance operational quality. Education and Experience Proven experience as a DesktopSupport Engineer or Support Technician in a corporate setting. Support experience with MS Teams, Zoom, Intune, Citrix, VoIP, Microsoft Exchange Online, LANDesk. Experience in creating and More ❯
Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - DesktopSupport Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service … delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working More ❯
Social network you want to login/join with: DesktopSupport Analyst - Onsite, London col-narrow-left Client: Hearst Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 77c7e740761e Job Views: 10 Posted: 17.06.2025 Expiry Date: 01.08.2025 col-wide Job Description: At Hearst UK, there’s always more to the … story. Join us as our DesktopSupport Analyst to start the next chapter in your career. We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking … do our best, and we have fun as we build on our heritage to make history. This role sits within the Hearst Enterprise Technology department, providing IT services and support for all Hearst Divisions globally. This Group is responsible for ServiceDesk services & support, desktopsupport and all end user technology support. As part of the end More ❯
Social network you want to login/join with: Good News for DesktopSupport Engineers looking to progress their careers! We are recruiting across a wide variety of roles for new and existing programmes with our clients in the Aerospace, Defence and Security sectors. This is your chance to be an important part of our successful 2nd line … 7. We can offer great career progression opportunities, and benefits which you can flex to meet your needs and training and development opportunities. What you'll be doing: Technical support of a Windows desktop solution, including fixing and problem/defect root cause analysis Management of virtual desktop infrastructures hosted within Citrix XenDesktop Test and Release Windows … desktop security patches Creation and maintenance of Windows desktop automated builds (MDT & SCCM) Maintenance of AD Group Policies Handle customer problems promptly; Take part in a 24 x 7 call-out rota and working some evenings and weekends if necessary What you’ll bring: Understanding of patch management and able to deploy patches. Experience in MS Exchange, VMWare More ❯
Join Our Team! We're looking for a DesktopSupport Engineer to join our friendly Yeovil-based IT team and play a key role in keeping Old Mill running smoothly. If you enjoy problem-solving, delivering great customer service, and helping people make the most of their tech, this could be the perfect fit. This is a fully … office-based role, so you'll be right at the heart of the action, working closely with colleagues across the business to resolve technical issues, manage hardware, and support our Microsoft 365 environment. You'll also contribute to projects, improve processes and help shape how we use technology to collaborate, communicate and grow. What You'll Do: As a … key part of our friendly Yeovil-based IT team, you'll be the first point of contact for internal colleagues needing technical support, helping to resolve issues efficiently and professionally. You'll provide day-to-day support for desktops, laptops, mobile devices and a range of specialist financial applications, keeping our people connected and our systems running smoothly. More ❯