59 IT Support Jobs in the North West

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

Company: Elizabeth School of London Position: IT Admin Support Location: ONSITE, Manchester, UK Salary: £25K - £28K (Depending on work experience) Employment Type: Full-Time, work weekdays and weekends, either 9am-5pm or 12pm-8pm (Full Flexibility) ***We do not sponsor Visa*** Department: Administration Reporting to: IT Department … Purpose of the Role: To provide comprehensive administrative support to both staff and students, ensuring the effective management and integrity of student information within the student management system. Key Responsibilities: Student Information Management: • Accurately input, update, and maintain student records within the student management system. • Ensure the confidentiality and … Coordinate with academic departments to ensure timely and accurate data entry and reporting. • Handle requests for student transcripts, certificates, and other documentation. Training and Support: • Train and guide other departments on the effective use of the student management system. • Provide ongoing support to staff members, addressing any queries more »

every stage. Are you a natural customer care advocate with extensive customer service experience and like the soundoffurthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centricrole where you'll be the voice … of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire,you will provide technical support and remote … joining a Chorley based teamwith modern open plan offices and the opportunity to work from home every Friday. You'llprovide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolvingcustomer incidents and training support more »

Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established … we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas of … IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call targets. • To more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In Runcorn, the … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

Support Engineer - Lancaster Up to 35K p/a An interesting opportunity with an innovative and dynamic Legal/Financial Practice Group, who are experiencing an exciting period of growth. The software stack is fully cloud, which is very rare, however very advantageous within the legal sector. We are … looking for a Technology Support Engineer in Lancaster, responsible for ongoing onsite and remote working of hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools more »

our clients who are a leading provider of creative, software, consulting, and managed services catering to financial, government, and commercial markets. As a full IT and digital service agency, they operate across multiple offices in the UK, France, and the US. Their expertise spans Enterprise Content Management, Cloud Computing more »

high ethical standards we are the largest authorised distributor and service provider for INNIO’s reciprocating engine business. About the role: Working with the IT Helpdesk team you will be first on hand to provide 1st and 2nd line support to users within the Clarke Energy Group. You … Assistance programme - Hybrid working - Reward and Recognition - Development and investment in our employees About you: If you have previous experience of working in an IT environment on a helpdesk where strong customer service and communication skills are essential then this could be the role for you. You should have … directly through our website or contact charlotte.kitto@clarke-energy.com Role & Responsibilities: The main focus of this role is to provide 1st and 2nd line support to users, alongside taking responsibility for allocated tasks and assisting other IT team members as required. Some of the key responsibilities are listed more »

commutable distance of Preston, Lancashire. Relocation is NOT an option ** Candidates requiring relocation and/or visa sponsorship CANNOT be considered ** The role: Technical Support (Linux Server/cPanel/Web Hosting) Business : Web Hosting/Datacentre Contract : Permanent, full-time, Mon to Fri 0900-1700 - fully onsite/… Salary : £28k to £31k basic + benefits Location : Near to Preston, Lancashire (PR7 postcode) Snapshot of the role: Assisting clients with level 1 & 2 support requests via email/help desk and telephone, in relation to services provided. Assessing and responding to alerts from our internal monitoring system. Troubleshooting more »