101 to 125 of 225 ITIL Foundation Certificate Jobs

IT infrastructures. Expertise in VMWare environments, Windows, Linux, Exchange 365, Azure, Intune, VEEAM, Virtual Desktops. Knowledge of Cloud Computing, Microsoft SCCM, virtual networks, and Thin/Thick Client technologies. ITIL Foundation certification or equivalent experience in a regulated ICT environment. Degree in Computer Science or a related discipline. Working for us - what we can offer you Working for More ❯

operational efficiencies and aligning with business goals. You'’ll have an understanding of incident management tools and processes, with the ability to lead complex incidents and problem resolutions. Certifications ITIL Foundation Certification (preferred) Agile Ways of working (preferred) Additional Skills Excellent leadership and communication skills, with the ability to influence and collaborate with technical and business stakeholders. Strong More ❯

across multiple technologies Mentoring of junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation and reporting skills arising from … Azure and AVS. Excellent troubleshooting skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITIL® Foundation Certificate in IT Service Management Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to More ❯

EXPECTED SKILLS AND EXPERIENCE SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance More ❯

EXPECTED SKILLS AND EXPERIENCE SAP QA experience, preferably in a financial services or banking environment. Demonstrated experience as a Business Analyst, ideally on IT programmes. ITIL Foundation Certification. Strong knowledge of ServiceNow (SNOW) – particularly Change Management and CMDB. Understanding of ITSM processes in a regulated environment. Strong stakeholder engagement and communication skills – able to interface with risk, compliance More ❯

prioritising them as appropriate * Handle enquiries, complaints and escalations from customers and other stakeholders * Able to analyse complex issues and follow established processes and procedures * Assign priorities based on ITIL best practice (Impact/Urgency) and determine if a First Line Fix is achievable before escalating to second line support or third parties * Provide an exceptional level of customer … Worked in a Customer Service Role (technically diverse environment beneficial) * Excellent Telephone Manner * Excellent standard of written English * Punctual and Reliable The below experience is desirable but not essential * ITIL Foundation Certification * Operational knowledge and experience of working with call management systems * Worked with a service management framework (ITIL beneficial) * Intermediate working knowledge of Microsoft Office Applications More ❯

Familiarity with Active Directory, Azure Entra ID, and hardware from Dell or Lenovo Excellent diagnostic, prioritisation, and communication skills A proactive attitude toward learning and contributing to team knowledge ITIL Foundation certification (or willingness to work toward it) Willingnes to go through NPPV2/SC clearance What you'll get in return In return you'll receive More ❯

Familiarity with Active Directory, Azure Entra ID, and hardware from Dell or Lenovo Excellent diagnostic, prioritisation, and communication skills A proactive attitude toward learning and contributing to team knowledge ITIL Foundation certification (or willingness to work toward it) Willingnes to go through NPPV2/SC clearance What you'll get in return In return you'll receive More ❯

knowledge of Microsoft 365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable but not essential). Excellent communication and customer service skills. Full UK driving licence and access to a vehicle (occasional site visits). Working Hours More ❯

Familiarity with Active Directory, Azure Entra ID, and hardware from Dell or Lenovo Excellent diagnostic, prioritisation, and communication skills A proactive attitude toward learning and contributing to team knowledge ITIL Foundation certification (or willingness to work toward it) Willingnes to go through NPPV2/SC clearance What you'll get in return In return you'll receive More ❯

p/d Inside IR35 Experience * Worked in a Customer Service Role (technically diverse environment beneficial) * Excellent Telephone Manner * Excellent standard of written English * Punctual and Reliable Desirables * ITIL Foundation Certification * Operational knowledge and experience of working with call management systems * Worked with a service management framework (ITIL beneficial) * Intermediate working knowledge of Microsoft Office Applications * Intermediate … prioritising them as appropriate * Handle enquiries, complaints and escalations from customers and other stakeholders * Able to analyse complex issues and follow established processes and procedures * Assign priorities based on ITIL best practice (Impact/Urgency) and determine if a First Line Fix is achievable before escalating to second line support or third parties * Provide an exceptional level of customer More ❯

proficiency in Microsoft Office, especially Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or equivalent working experience in a … similar IT role. Hands-on experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as std, as well as the More ❯

/VOIP systems and supporting remote users Proficiency in Adobe Creative Suite, SharePoint, and social media platforms Self-motivated professional who thrives under pressure and delivers exceptional customer service ITIL Foundation certification preferred Why Choose Us? This is your chance to work in a prestigious financial services environment where your technical expertise will directly impact executive-level operations. More ❯

proficiency in Microsoft Office, especially Excel (formulas, pivot tables, data analysis). Experience in IT support, ideally in the ATM or financial services industry. Understanding of software deployment lifecycles, ITIL processes, and change management procedures. Strong problem-solving, organizational, and communication skills. Preferred Qualifications University degree in Information Technology or a related field, or equivalent working experience in a … similar IT role. Hands-on experience with enterprise software distribution tools (e.g., CA ITCM, Microsoft SCCM, or similar). Familiarity with scripting (e.g., PowerShell) for automation of deployment tasks. ITIL Foundation certification. Experience working in regulated or highly secure environments. As an NCR Atleos employee, we provide you with several core benefits as std, as well as the More ❯

a similar role • Strong understanding of IT systems, including EUC (End User Computing), POS (Point of Sale), and network infrastructure • Familiarity with IT service management platforms, such as ServiceNow. • ITIL Foundation certification or equivalent experience preferred • Experience in troubleshooting and resolving technical issues in a timely manner • Strong knowledge of IT systems and tools to resolve a wide More ❯

technical level, familiarity with Active Directory, G Suite, OSX, Android, ChromeOS, Windows 7/10, antivirus, remote desktop, Jira or similar ITSM platforms, and basic hardware diagnostics is beneficial ITIL foundation certification is advantageous; training will be provided You demonstrate excellent problem-solving skills and a willingness to learn and grow DFS Benefits Opportunities for progression and skill More ❯

hardware/software), reporting, and continuous improvement. Creating compelling business cases with a focus on end-user experience and budget control. Deep knowledge of Microsoft 365 and Exchange Online. ITIL Foundation certification (desirable). What's on Offer Annual base salary of £65,000 to £70,000 Company performance based bonus of up to 15% Private pension Private More ❯

hardware/software), reporting, and continuous improvement. Creating compelling business cases with a focus on end-user experience and budget control. Deep knowledge of Microsoft 365 and Exchange Online. ITIL Foundation certification (desirable). What's on Offer Annual base salary of £65,000 to £70,000 Company performance based bonus of up to 15% Private pension Private More ❯

Strong knowledge of Microsoft 365 administration and end-user functionality. • Experience with Power Automate, Power Apps, and SharePoint Online customization is a plus. • Excellent communication, training, and documentation skills. • ITIL Foundation certification or experience in IT service management is desirable. We recognise that a diverse team makes us a stronger and more successful company. We value different ideas More ❯

Interpersonal and communication skills. Multitasking. Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. More ❯

and DevOps practices for databases. Certifications (Required or Strongly Recommended): Microsoft Certified: Azure Database Administrator Associate (DP-300) Microsoft Certified: SQL Server Database Development (MCSA/MCSE or equivalent) ITIL Foundation Certificate in IT Service Management (Desirable) What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one day for each More ❯

tool, categorising and prioritising them appropriately. Handle enquiries, complaints, and escalations from customers and other stakeholders. Analyse complex issues and follow established processes and procedures. Assign priorities based on ITIL best practice (Impact/Urgency) and determine if a First Line Fix is achievable before escalating to second-line support or third parties. Provide an exceptional level of customer … as appropriate. Required Skills & Qualifications: Experience in a Customer Service Role, preferably in a technically diverse environment. Excellent telephone manner and standard of written English. Punctual and reliable. Desirable: ITIL Foundation Certification. Operational knowledge and experience of working with call management systems. Experience with a service management framework (ITIL beneficial). Intermediate working knowledge of Microsoft Office More ❯

incidents. Carry out routine maintenance checks, patching schedules, and health checks. Assist in implementing change management procedures and infrastructure upgrades. Support incident, problem, and service request processes aligned with ITIL best practices. Provide excellent customer service and communication during incident resolution. Essential Skills & Experience: Experience working in a NOC, Service Desk, or IT support environment. Good understanding of network … based environment, including evenings, nights, and weekends if required. Desirable: Exposure to cloud platforms such as Azure, AWS, or Google Cloud. Basic scripting knowledge (PowerShell, Bash, or Python). ITIL Foundation certification or experience working in an ITIL-aligned environment. Networking certifications such as CompTIA Network+, CCNA, or similar. In Technology Group Ltd is acting as an More ❯

categorising and prioritising them as appropriate. Handle enquiries, complaints, and escalations from customers and other stakeholders. Analyse complex issues and follow established processes and procedures. Assign priorities based on ITIL best practice (Impact/Urgency) and determine if a First Line Fix is achievable before escalating to second-line support or third parties. Provide an exceptional level of customer … appropriate. Required Skills & Qualifications: Experience in a Customer Service Role, preferably in a technically diverse environment. Excellent telephone manner and a high standard of written English. Punctual and reliable. ITIL Foundation Certification (desirable). Operational knowledge and experience of working with call management systems. Experience with a service management framework (ITIL beneficial). Intermediate working knowledge of More ❯

of a team Highly motivated, with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable More ❯