Central London / West End, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
certifications like Certified Application Developer are a strong plus Excellent collaboration and stakeholder engagement skills Demonstrated leadership and mentoring capabilities A proactive, solution-oriented mindset Familiarity with ITSM and ITIL frameworks; ITILFoundation certification is advantageous Benefits & Bonus's Up to £80,000 base salary 10% annual performance bonus 28 days annual leave (Option to buy more More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
delivering clear, timely and strategic communication. Coordinate technical and business resources to resolve incidents quickly and effectively. Own and continuously improve the Priority Incident Management process in alignment with ITIL best practices. Conduct post-incident reviews, identify root causes and trends, and collaborate with Problem Management to prevent recurrence. Produce executive-level incident reports and summaries. Work closely with … Line manage the Junior Incident Manager, promoting a collaborative and accountable culture within the team. What we're looking for Level 4/5 qualification or equivalent professional experience. ITILFoundation certification (Practitioner or Managing Professional desirable). Significant experience managing major/priority incidents in a fast-paced, ITIL-aligned environment. Familiarity with strategic business operations More ❯
stakeholders at all levels Monitor performance and report on KPIs Identify and implement service improvements What we're looking for: Previous experience leading a service/help desk team ITILFoundation certification (v3 or v4) Strong understanding of enterprise applications and service delivery Experience with Jira Service Management or a similar system Excellent communication and problem-solving skills More ❯
Christchurch, Dorset, South West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
stakeholders at all levels Monitor performance and report on KPIs Identify and implement service improvements What we're looking for: Previous experience leading a service/help desk team ITILFoundation certification (v3 or v4) Strong understanding of enterprise applications and service delivery Experience with Jira Service Management or a similar system Excellent communication and problem-solving skills More ❯
network security, including change order review and risk assessment. Strong understanding of cabling standards and termination techniques. Experience managing technical teams in a government environment. Desired Skills and Experience ITILFoundation certification. Network certifications (e.g., Network+, CCNA, CCNP, CCVP, Aruba, BICSI). Familiarity with government security standards (DoS, FAHs, FAMs). Strong interpersonal and communication skills. More ❯
for ARIS (e.g., JavaScript, XML) is desirable. Ability to work independently and as part of a team in a dynamic environment. Preferred Certifications: ARIS Certified Administrator or equivalent certification. ITILFoundation Certification (preferred but not required). More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
EA First Compass House
to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITILFoundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. IT Project Manager (12 month FTC): Ideally you will hold ITILFoundation Certification and/or Project Management Certification (PRINCE II, APM). Hold Technical Certifications in relevant technologies (Microsoft, Networking, Cyber Security). A broad understanding of LAN More ❯
Job description Job responsibilities The ideal candidate will have the following essential criteria: Educated to degree level in IT, Business, or a related discipline, or equivalent relevant experience. ITILFoundation certification or working knowledge of IT service management frameworks. Proven experience in IT relationship management, business partnering, or service delivery roles within a complex environment. Strong background in More ❯
Software, including Commvault, Dell EMC Networker, and Zerto. Strong technical background with proven analytical and problem-solving skills. Experience with monitoring tools like Nagios, Grafana, and Greylog. Experience following ITIL-based Change and Problem Management processes. Ability to communicate complex technical concepts to non-technical stakeholders. Desirable Skills Knowledge of ITIL Foundation. Certifications in Red Hat Linux, VMware More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
the IT Service Desk. Ensure systems meet security and performance standards. Work with external suppliers and internal teams to support service delivery. Contribute to documentation and process improvements using ITIL practices. What We're Looking For: Degree in IT, networking, or a related field. Cisco CCNA (or equivalent) - essential. Experience in large, complex network environments. Strong troubleshooting and communication … skills. Knowledge of firewalls, IP telephony (Mitel), and network monitoring tools (e.g., SolarWinds). ITILFoundation certification - desirable. More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
S-SA Digital Recruitment Ltd
Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITILFoundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building (can include coursework undertaken as an undergraduate or More ❯
for real-time operations Provide Level 2 and Level 3 support for issues related to System Platform, including alarms, historian data, redundancy, failover, and real-time data integrity. Apply ITIL/ITSM practices for structured incidents, problems, and change management processes. Ensure secure, validated, and compliant system configurations and follow strict pharmaceutical industry quality standards during troubleshooting and maintenance. … capability in incident investigation and resolution, including root cause analysis in control system environments. Proficiency in Dutch or French preferred. Solid understanding of incident management workflows in line with ITIL/ITSM frameworks. Pharmaceutical industry experience is a must, including familiarity with GMP environments and compliance-driven processes. Familiarity with Siemens PLCs (S7-300, S7-400, S7-1500) and … interpret logic, and assist in diagnostics (programming knowledge not mandatory). Ability to work in on-site, shift-based support structure, providing coverage for production-critical systems. Exposure to ITILFoundation certification or practical experience in ITSM platforms (e.g., ServiceNow, BMC Remedy). Relevant certifications: Aveva Certified System Platform Developer, Siemens or PCS 7 training courses (advantageous). More ❯
related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITILFoundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + Performance Bonus (5-15% typically, uncapped) 25 days' holiday + bank More ❯
Northern Ireland, United Kingdom Hybrid / WFH Options
Exact IT Resources
ideally possess one or more of the following certifications: Certified Data Privacy Solutions Engineer (CDPSE). Certified Information Systems Security Professional (CISSP). Certified Information Security Manager (CISM). ITILFoundation certification. Other professional certifications such as GDPR Practitioner are a plus. You will be passionate about data governance, security, and protection, committed to helping safeguard our customers More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
SLA compliance and ticket quality (age, updates, backlog) Drive automation and continuous improvement initiatives Handle escalations and support transitions Maintain accurate ticket documentation and prioritization What Were Looking For: ITILFoundation certification Experience in team management and development Strong customer management skills High-level knowledge of enterprise infrastructure Experience with public cloud platforms Expertise in EUC device management More ❯
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Civil Nuclear Constabulary
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯
London, England, United Kingdom Hybrid / WFH Options
Reed- UNLIMITED
with experience in business systems or applications, preferably Oracle Fusion, HCM, and related modules. It would be a plus if you hold or are willing to work towards the ITILFoundationCertificate to enhance your experience. You must have a high degree of accuracy and attention to detail and be able to work methodically and organised. Strong More ❯