176 to 200 of 239 Incident Management Jobs

operations from ~$0.8M revenue to the next growth stage. What You’ll Own Customer Operations End-to-end onboarding, implementation, and training playbooks Support & incident management (triage, SLAs, RCA) Customer success motions: health scoring, renewals, expansions Process & Scale Document and automate core SOPs Capacity planning, staffing, and vendor … management Operational readiness for product releases and migrations Revenue & Business Operations Quote-to-cash coordination, billing cadence, and collections hygiene Forecasting and cohort reporting with Finance/Parent Company Quality, Risk & Compliance Lightweight controls for data privacy and security Maintain contract/SLA compliance and clean audit trails Team ...

leadership experience in SRE or related fields (platform engineering, DevOps etc.) Deep technical experience in cloud-native AWS and on-premise systems architecture Strong incident management and observability experience for large scale systems Intelligent automation/Agentic AI experience preferred Excellent AWS services, data platforms, software engineering ...

driving best practices across reliability engineering, automation, and system performance. What you'll be doing: Designing and improving system reliability, scalability, and observability Leading incident management and driving root cause analysis Building and maintaining robust CI/CD pipelines and automation frameworks Partnering with development teams to embed ...

Serve as the service owner, ensuring application availability, performance, and suitability for business needs. Translate business requirements into clear and actionable functional specifications. Lead incident management activities, coordinating with users, technical teams, and external vendors. Collaborate with global IT counterparts to define and deliver application roadmaps that support ...

Serve as the service owner, ensuring application availability, performance, and suitability for business needs. Translate business requirements into clear and actionable functional specifications. Lead incident management activities, coordinating with users, technical teams, and external vendors. Collaborate with global IT counterparts to define and deliver application roadmaps that support ...

Desktop/End-User Support Strong onsite desktop support background , including floor walking and desk-side troubleshooting Experience working within a Service Desk/Incident Management environment Advanced support of Windows OS (Windows 7 & Windows 10) Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word) Strong knowledge ...

managed delivery model. You will work across structured and semi-structured data from key internal systems, including HR, care delivery, finance, estates, medication and incident management to build reusable data pipelines, semantic models and certified datasets. Your work will directly support operational teams, strategic planning and improved outcomes ...

organisation meets all regulatory, contractual and internal control requirements across our data‐center campuses and corporate environment. You will oversee regulatory compliance, policy management, internal controls, audit readiness, third‐party assurance, data governance alignment and risk management. This role ensures the compliance framework strengthens operational resilience, protects the organisation … Responsibilities Strategy & Governance Define the enterprise compliance strategy, roadmap and operating model; align to ERM, security and resilience frameworks. Develop and maintain the compliance management system, ensuring governance across all business units. Set compliance KPIs and coordinate reporting to executive and board‐level committees. Ensure policies and procedures remain ...

catalogue of technology services delivered by the organisation. Ensure ownership, service levels and accountability are clearly defined across all technology services. Establish strong vendor management practices and oversee key technology partnerships. Drive operational maturity across incident management, change control, service monitoring and operational resilience. Lead technical ...

catalogue of technology services delivered by the organisation. Ensure ownership, service levels and accountability are clearly defined across all technology services. Establish strong vendor management practices and oversee key technology partnerships. Drive operational maturity across incident management, change control, service monitoring and operational resilience. Lead technical ...

catalogue of technology services delivered by the organisation. Ensure ownership, service levels and accountability are clearly defined across all technology services. Establish strong vendor management practices and oversee key technology partnerships. Drive operational maturity across incident management, change control, service monitoring and operational resilience. Lead technical ...

strategy, ensuring scalability, and embedding best-in-class standards across a growing portfolio of facilities. You will lead multidisciplinary teams and oversee outsourced facilities management partners, ensuring seamless 24/7/365 operations in environments where uptime is non-negotiable. Key Responsibilities: • Provide strategic and operational leadership across … Data Centre Operations and Integrated Facilities Management • Act as the technical escalation point for all mechanical and electrical infrastructure issues • Ensure 100% service availability, resilience, and operational continuity across all sites • Lead, mentor, and develop high-performing engineering and operations teams • Drive a culture of safety, accountability, and continuous ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

easily be picked up by colleagues during an absence. Admin 10% Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management) Monitor performance through the scorecard Monthly meetings with on-site primary contact Reporting ticket management Essential: Previous AV support experience … concierge service Skilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior Management Must be smart and confident in their appearance. Should have proven abilities within the AV industry and/or corporate environment for over 5 years Excellent communication and customer service skills Enthusiastic ...

owns L2 operations) to create a seamless bridge between building features and maintaining a world-class platform. Key Responsibilities 1. People & Culture Direct Management: Lead a team of 8 Developers and 1 DevOps Engineer. Conduct high-impact 1:1s focused on growth, mental health, and performance. Coaching & Mentorship … coach for coaches, supporting the Support Lead in their management journey and helping the Tech Lead navigate team dynamics. Hiring & Onboarding: Own the end-to-end talent strategy, from defining roles to ensuring new hires have a perfect first week. Distributed Leadership: We are a remote-first, transatlantic team. ...

primary onsite representative for SOC operations, working closely with senior stakeholders while coordinating with offshore security analysts to ensure effective monitoring, threat detection, and incident response. The successful candidate will play a vital role in strengthening cybersecurity operations, improving detection capabilities, and ensuring operational excellence across the Security Operations … alerts, incidents, and operational requests. Oversee daily SOC operations, ensuring security monitoring, investigations, and response activities are delivered in line with agreed SLAs. Lead incident management for high-severity security events, coordinating across IT, infrastructure, and business teams. Guide and support SOC analysts across ...

emerging threats and potential vulnerabilities across the company Lead activities such as security testing, threat modelling and vulnerability reviews Build, maintain and regularly update incident response and disaster recovery plans Work closely with teams across the business to ensure security is built into products, projects and processes Promote … knowledge of security tools (e.g. CrowdStrike, Sentinel, Purview, iBoss) Solid understanding of security frameworks (ISO 27001, PCI DSS, SOC 2) Experience in risk assessment, incident management and vulnerability testing Excellent communication skills across technical and non-technical audiences Strong analytical mindset with attention to detail Benefits: 25 days ...

help shape and drive how we build and operate reliable, observable, and cost-efficient systems. Youll work closely with development, platform, and incident management teams to define what reliable means in measurable terms and build the tooling and processes to achieve it. Your work will directly influence … guardrails. Introduce and run chaos engineering experiments to improve system resilience. Automate operational processes to reduce manual intervention across the stack. Contribute to major incident response, providing engineering expertise. Collaborate cross-functionally to raise the bar on platform stability, security, and performance. Required Skills & Experience 3+ years ...

Requirements: SQL Python/Bash ETL/ELT support Workflow orchestration (Airflow or Dagster) AWS data services (Athena, S3, MWAA, Iceberg) Data quality monitoring & incident management Nice to Have: Airbyte DBT Apache Spark Grafana FTP/data distribution platforms Financial data experience ...

maintaining CI/CD pipelines for infrastructure and applications Monitoring systems, troubleshooting issues, and improving reliability Implementing security, compliance, and governance best practices Supporting incident management and root cause analysis Collaborating with engineering teams to embed DevOps practices The Cloud Platform Engineer will have: Strong experience with Azure ...

infrastructure Lead platform engineering across Kubernetes + Slurm environments Build and optimise CI/CD for model training & serving pipelines Drive reliability, observability, and incident management Own vendor strategy (GCP, Datadog, etc.) and technical roadmap Optimise GPU workloads, latency, and cost (FinOps focus) What you bring: 8+ years ...

container-based workloads Experience with Git-based workflows Scripting experience using Shell/Bash and/or PowerShell Familiarity with monitoring, alerting, and incident management practices Desirable Skills: Experience with GitOps tooling (Argo CD) Experience with Bamboo and Bitbucket Knowledge of Kafka, MongoDB, or PostgreSQL operations Experience operating ...

takes full ownership of their work. Key Responsibilities Network Monitoring & Maintenance Continuously monitor the performance, availability, and security of traditional networks and DAS networks. Incident Management l Respond to network alarms, incidents, and outages, working quickly to identify root causes and apply corrective actions. l Collaborate with other ...

staffing, scheduling, training, and career development for SOC personnel. Ensure alignment of SOC activities with organizational security policies and regulatory obligations. Coordinate with the Incident Response, Threat Intelligence, and IT Operations teams for cross-functional collaboration. Oversee onboarding of new tooling, integrations, and process automations. Lead SOC maturity assessments … drive improvement roadmap initiatives. Represent SOC during internal and external audits and executive reporting sessions. Maintain readiness for major incident management and crisis communication. ...