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leading on a variety of infrastructure change tasks. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having an understanding and interest … in Linux (Ubuntu/CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking technologies and storage. Are you ready for your next career challenge? We operate a high paced and exciting collaborative working environment where the work you do is normally customer facing … of Linux system administration skills (Ubuntu/CentOS); Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls; Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business/Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell; Have good general knowledge of SAN More ❯

leading on a variety of infrastructure change tasks. The preferred candidate will have a range of knowledge and experience in the administration of a service based on Cisco and Microsoft products, and be an expert on Microsoft Windows Server (including services such as AD, DNS, DHCP & SCCM) and virtualisation (Hyper-V), while also having an understanding and interest … in Linux (Ubuntu/CentOS) and a desire to learn (if required) additional complementary technologies such as Microsoft Stack Technologies (SharePoint, SQL Server, Skype for Business/Teams), networking technologies and storage. Are you ready for your next career challenge? We operate a high paced and exciting collaborative working environment where the work you do is normally customer facing … of Linux system administration skills (Ubuntu/CentOS); Have good general knowledge of TCP/IP and networking technologies including load balancing and firewalls; Have good general knowledge of Microsoft stack technologies such as SharePoint, Skype for Business/Teams, MS SQL, MS System Centre, Office365, MS Exchange & CLI tooling such as PowerShell; Have good general knowledge of SAN More ❯

application. Interface with common technology support tools such as Remote Monitoring and Management (RMM), Mobile Device Management (MDM) Project work for the installation & Support of Windows PCs & Servers, Azure & Microsoft 365, VMware & Cloud Migration Services. Creation and administration of user accounts on all group technology supported systems. Work closely with other IT teams to ensure swift ticket resolution and … ensure Service level agreements ("SLAs") are being met. Contact third-party vendors for warranty service repair. Who you are: Minimum 3+ years of end user support Microsoft Operating Systems such as Windows 10,11 Microsoft Office along with Exceptional experience MS Office Suite including Office 365 installation and administration, configuration, and troubleshooting. Provide midlevel - advanced support and guidance … limited to Outlook, SharePoint, Teams, OneDrive, and Office Suite. Hands-on experience with Azure, Intune, OneDrive, Exchange online and SharePoint. Proficiency in implementing and managing conditional access policies in Microsoft Azure Active Directory. Basic PowerShell experience, e.g., copy/paste and writing/deploying Android/iOS configuration, troubleshooting and potential with MDM/MAM solutions. Able to troubleshoot More ❯

and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering … to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create … new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate More ❯

by encouraging the use of technology and driving process improvements across teams. Ensure all ICT activities meet data protection, privacy, and cybersecurity standards. Develop expertise in key platforms (e.g. Microsoft 365, Salesforce, Asana) and advise teams on best use. Stay informed of new technologies and recommend relevant innovations. Manage and implement API integrations and data flows to support system … in internal meetings, contribute to strategic planning, and promote a user-focused, digitally confident culture. ICT Systems Management and Technical Support Manage and maintain core ICT systems such as Microsoft 365, Azure AD, Intune, and Autopilot, ensuring systems are secure, well-configured, and high-performing. Administer user accounts, permissions, and licensing. Provide technical support outside MSP scope, including for … and user acceptance processes to confirm readiness for wider use. Monitor usage, gather insights, and recommend improvements. Provide progress updates and help foster innovation. Profile Technical Skills Proficient in Microsoft Office Suite (Teams, Outlook, Word, Excel, PowerPoint) with strong IT and digital skills Experienced in Intune (MDM), SharePoint, and Microsoft 365 Strong Windows Server knowledge, including NLB and More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line … technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other … cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and More ❯

you: Access Managed Services (AMS) are seeking an experienced and competent MSP Deployment Engineer to join our team to provide technical expertise across a range of customer projects. From Microsoft 365 to Virtual Desktops deployments, LAN and Firewall upgrades and software installs you will add to our pool of knowledge and deliver fantastic results for our clients. As a … Experience of deploying solutions as part of a managed project.• Must have extensive knowledge of Citrix VDI, Citrix Cloud, DaaS and VMware.• Experience of administering and supporting the latest Microsoft technologies.• Experience of deploying and maintaining business system networks based on Microsoft technologies.• Excellent communication and customer service skills.• Working to ITIL standards, this includes Change Management. You … will also need delivery experience of the following key technologies: • Citrix VaaD solutions• Microsoft Windows Server Operating Systems (2012R2-2022).• Microsoft Exchange Server 2010-2019.• Microsoft Windows Hyper-V/VMware vSphere and vCentre.• Microsoft Active Directory, Windows Server, and related server roles (IIS/RDS/DFS/NPS).• Microsoft SQL More ❯

Open to respond to feedback and committed to self-development Strong analytical skills Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's … license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWare ESXi Server Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯

About Us We are a leading Microsoft-focused Managed Services Provider (MSP) delivering exceptional IT support and solutions to a wide range of clients. As part of our ongoing growth, we are looking for a highly skilled and proactive 2nd Line Support Technician to join our team. If you are passionate about technology and looking to advance your career … Summary As a Second Line Support Technician, you will be responsible for handling more complex technical issues, either from direct client contact, or escalation. You will work with various Microsoft technologies, providing in-depth troubleshooting, proactive maintenance, and ensuring timely resolution of client issues. You will also be responsible for onboarding new clients and completing customer projects, including on … client’s needs, ensuring they are also benefitting from the best possible solutions. Key Responsibilities Provide 1st and 2nd line technical support: Troubleshooting complex issues across a variety of Microsoft technologies (Windows, Microsoft 365, Azure, etc.) and providing exceptional onsite and remote technical support to clients. Problem-solving and troubleshooting: Diagnose and resolve hardware, software, and network issues More ❯

We Offer: Up to 32 days’ holiday plus bank holidays. 7,000+ hours of on-demand IT training. Bupa Employee Assistance Programme for you and your family. Access to Microsoft Workplace Discount Program – Save up to 10% on Surface devices and 30% on Microsoft 365 subscriptions. Cycle to Work scheme and tech discounts. Regular social and team-building … experience. Providing and running training on new systems to end users. The successful candidate should feel at ease navigating through a setting equipped with the following technologies and skills : Microsoft Windows desktop & Mac operating systems and other common applications. Microsoft Windows Server operating systems (including AD, DNS, DHCP, Group Policy, etc.). Microsoft Office components such as … Word, Excel, Outlook, etc. support. Microsoft 365 administration and support, including Exchange Online, SharePoint Online, Teams and OneDrive. Microsoft Azure administration and support. Virtualisation technologies, including VMware and Microsoft Hyper-V. Networking principles including VLAN’s, LAGS, VPN's and routing. Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Backup & disaster recovery solutions such as StorageCraft More ❯

Senior O365 Engineer Job Description Prism is seeking a motivated, experienced Senior O365 Engineer with extensive experience in Microsoft Cloud Technologies. As a senior member of the O365/Windows team, you will contribute to the O365/Windows Engineering Team organization, interacting with peer teams and partner groups, scaling and deploying improvement, consolidation, and migration efforts within our … via enterprise ticketing and monitoring systems (e.g., ServiceNow, SCOM monitoring). Fulfill user requests for technical issues relating to email account management, adhering strictly to Standard Operating Procedures. Perform Microsoft 365 account administration requirements as documented in SOPs. Add/delete/modify Distribution Lists. Troubleshoot and resolve user Outlook Client issues, including setup, permissions, junk mail, and mailbox … to next-tier support, as necessary. Monitor systems consoles and remediate alerts promptly. Perform server builds and decommissions per Standard Operating Procedure. Lead engineering and administration efforts for other Microsoft products like Active Directory AD Sync and Microsoft Conditional Access Policies. Possess knowledge of Litigation Holds and E-discovery processes within Microsoft environments. Qualifications Required Education & Experience More ❯

and SaaS platforms. Essential Requirements: Degree or equivalent in a related discipline, such as Computer Science or IT. MCSA/MCITP: Server Administrator/VCP or equivalent IT qualifications. Microsoft 365 certifications, including PowerShell for mailbox permissions. Advanced Microsoft Office suite skills with extensive demonstrable experience of Teams (including Teams/cloud telephony systems), Outlook, Word, Excel and …/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, Firewalls, TCP/IP routing, LAN, WAN. Knowledge of ITSM Frameworks. Strong knowledge of Microsoft Exchange Server and Office 365 including Sharepoint, AzureAD, LAN, Internet access, firewalls and Exchange/Office 365. Good knowledge of Hyper-V and VMware ESX. Good Knowledge of backup … in supporting office applications, email systems, and business-specific software MS 365 and ideally Salesforce. System administration knowledge of managing user accounts, permissions, and policies in Windows Server or Microsoft 365 environments. 2nd Line experience in an IT support role, dealing with more complex technical issues and troubleshooting. Local candidates need only apply. Please note this position is only More ❯

team members, promoting a culture of technical excellence. Lead resolution of escalated technical issues and serve as a key contact for complex IT problems. Diagnose and resolve issues across Microsoft Windows environments. Support the development and delivery of the company’s IT strategy. Contribute to infrastructure improvement projects and business continuity planning. Track and report on help desk KPIs … Key Skills & Experience: Essential: 5+ years' experience in Senior IT Support or 2nd/3rd Line roles. Experience of mentoring/supporting junior members of the team. Experience of: Microsoft 365 including Exchange, Teams, SharePoint, Intune, Azure AD. Windows Server and Desktop. Networking including TCP/IP, DNS, DHCP, VPNs, firewalls, switches. Cybersecurity and endpoint management best practices. Strong …/in smaller internal teams. Exposure to virtualisation (Hyper-V, VMware), cloud platforms (Azure, AWS), and backup solutions. Scripting and automation experience such PowerShell. Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL. Benefits: Bonus scheme based on company profit. Hybrid working pattern – 3 days in the office, 2 from home. Career progression. Exciting project involvement. Supportive More ❯

data analytics. Responsibilities: Lead the design, deployment, and management of enterprise server environments, including Windows Server, Linux, VMware vSphere/ESXi, and cloud platforms. Implement and manage Active Directory, Microsoft Exchange, DNS, DHCP, Group Policy, and related services. Plan, schedule, and perform system patches, firmware upgrades, and security hardening in accordance with DISA STIGs, CIS Benchmarks, and NIST … initiatives with minimal supervision. Strong analytical and problem-solving capabilities, with a proven track record of designing and implementing effective solutions for complex enterprise IT environments. Advanced expertise in Microsoft and Linux system administration, including installation, configuration, patch management, and performance optimization across both platforms. Extensive experience managing VMware environments, including advanced clustering, configuration, and administration of vSphere, ESXi … and vCenter. Comprehensive knowledge of Active Directory, Microsoft Exchange, Microsoft 365, and enterprise storage solutions, including user and access management, Group Policy, and directory synchronization. Deep understanding of network security protocols and access controls, with hands-on experience configuring and managing firewalls, VPNs, IDS/IPS solutions, and network encryption technologies. Advanced proficiency with enterprise security tools and More ❯

troubleshoot backup systems. Stay current with emerging technologies and recommend improvements. Person Specification 5+ years of experience in IT support or systems administration. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) are a plus Strong analytical, troubleshooting, and communication skills. Experience in the manufacturing industry and with SAP ERP is advantageous. Bachelors degree … Windows Server (2016/2019/2022), Windows 10/11. Server Applications: SQL Server. Networking: TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing and switching. Virtualization & Clustering: Microsoft Hyper-V. Directory Services: Active Directory, Group Policy. Email & Collaboration: Microsoft 365, Intune, SharePoint, Teams. Security Tools: Endpoint protection, MFA. Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud More ❯

information technology, Computer Science, or related field or equivalent experience. Background in IT support or systems administration. Strong analytical, troubleshooting, and communication skills. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) would be helpful. Experience in the manufacturing industry and with SAP ERP is advantageous Technical Skills required: Operating Systems: Windows Server …/2019/2022), Windows 10/11 Server Applications: SQL Server Networking: TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing and switching Virtualization & Clustering: Microsoft Hyper-V Directory Services: Active Directory, Group Policy Email & Collaboration: Microsoft 365, Intune, SharePoint, Teams Security Tools: Endpoint protection, MFA Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud-based backup solutions More ❯

roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as … Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast More ❯

roadmaps Manage projects end to end where required. Create and update in-depth documentation including LLD's. About you You'll have experience in a similar role coupled with Microsoft Azure Administrator AZ104 (essential). You'll also have Advanced Entra ID, In depth active directory knowledge, In depth Dataverse knowledge, In depth Logic Apps Knowledge, as well as … Microsoft Dynamics 365 Business Central. Essential: Knowledge of firewalls and routers, Windows Server, Intermediate Exchange Knowledge, Advanced M365 knowledge Microsoft OS troubleshooting VMware knowledge Remote Desktop Services SCCM/Intune Microsoft SQL server knowledge PowerShell scripting ISCSI SAN's Strong organisational and communication skills. Strong relationship building and stakeholder management skills. Ability to work in a fast More ❯

Windows Server (2016/2019/2022), Windows 10/11 • Server Applications: SQL Server • Networking: TCP/IP, DNS, DHCP, VPN, VLANs, firewalls, routing and switching • Virtualization & Clustering: Microsoft Hyper-V • Directory Services: Active Directory, Group Policy • Email & Collaboration: Microsoft 365, Intune, SharePoint, Teams • Security Tools: Endpoint protection, MFA • Backup & Recovery: Veeam, Backup Exec, Windows Backup, cloud … s degree in information technology, Computer Science, or related field or equivalent experience • 5+ years of experience in IT support or systems administration. • Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) are a plus. • Strong analytical, troubleshooting, and communication skills. • Experience in the manufacturing industry and with SAP ERP is advantageous Because of More ❯

supporting on infrastructure and application changes in an Agile environment. You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. … and DHCP Monitoring, A/V, and backup tooling Good knowledge of Tanzu Kubernetes inc. the deployment and configuration of Kubernetes clusters and containerised workloads. Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell. Good general knowledge of TCP/IP and networking technologies including switches and … LAN environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications. ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for other More ❯

locations. 1. Demonstrated experience understanding ITIL Framework relating to Incident, Trouble, and Service Management. 2. Demonstrated experience with Windows 10, Windows Server 2016 and higher. 3. Demonstrated experience with Microsoft SQL Server/DBA, WSUS, and SCCM. 4. Demonstrated experience with Dell Unity and NAS storage technologies. 5. Demonstrated experience with VMWare virtualization technology. 6. Demonstrated experience with Scripting … in system's administration; or if no degree equivalent experience in system's administration within the requested Level. 8. Certifications(s): COMPTIA related certifications (Server+, Network+, Security+), ITIL, MCSA, Microsoft Certified Solutions Expert (MCSE), Microsoft Office Specialist (MOS). More ❯

supporting on infrastructure and application changes in an Agile environment. You will have a broad range of knowledge and experience in the deployment and configuration of services based upon Microsoft and VMware products, having deployed virtual infrastructure within vSphere, and also within containers such as Tanzu Kubernetes, along with an extensive understanding and experience of associated Windows-based technologies. … Operations) for monitoring, automation, and optimization of cloud environments. Good troubleshooting skills in VMware Cloud Foundation environments including identification and resolution of complex infrastructure issues. Good general knowledge of Microsoft stack technologies such as MS SQL, MS System Centre, Office365, and CLI tooling such as PowerShell. Good general knowledge of TCP/IP and networking technologies including switches and … LAN environments including security boundaries and rulesets. Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft Windows 10 and 11 workstations. BASIC QUALIFICATIONS: Microsoft and VMware Certifications. Agile Foundation & Practitioner Certifications ADDITIONAL ATTRIBUTES: Comfortable spearheading a team, leading and setting an example for other More ❯

active, solution-oriented and customer-oriented. Experience in computer networks Experience with ticketing and monitoring toolset. Experience in one or more network related hardware and software. Standard Office Software (Microsoft Word, Excel, etc.) Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate … Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco Certified Network Professional (CCNP) Cisco Certified Network Associate (CCNA) Certified Cloud Security Professional (CCSP) Formal SharePoint Certifications or demonstrated experience Communication Skills: Strong oral, technical writing, and presentation skills Ability to build productive relationships with team members, clients and other network/system stakeholders. More ❯