101 to 125 of 127 Problem Management Jobs

solution design through the delivery phases, be responsible for working through the technical challenges and decisions in partnership with the project and engagement management communities to safely deliver the solution into Live operation. We expect our solution architects to have experience of a wide range of technologies including public … internal and external senior stakeholders. Develop excellent working relationships with our clients to become their trusted advisors through boldness and honesty. Relationship management of the technical relationships with vendors, third parties and the wider Capgemini. Ensure solution delivery is performed according to agreed specification. Own technical problem management ...

deliver complex technical support and project delivery across the organisations IBM MQ estate on z/OS, with a strong focus on incident resolution, problem management and system stability. The role supports critical platforms across multiple business divisions including digital, payments, retail and insurance, while contributing to technology … This position includes participation in out of hours deployments and migrations. RESPONSIBILITIES Provide technical support across complex MQ environments to tight timescales Deliver incident, problem and change resolution across critical systems Drive delivery against the technology roadmap with key stakeholders Enforce standardisation and support continuous improvement initiatives Collaborate across ...

critical environment, please apply. Design and application of a comprehensive range of procedures for security, recovery, and restart (including from disaster) and incident/problem control. Responsibility for upgrades, patching, operation, control, maintenance and effective use of the non-critical voice and data applications. Guaranteeing integrity and confidentiality … revised arrangements. Ability to supervise nominated resource to deliver agreed objectives to ensure projects and tasks are delivered successfully and on time. Supplier Management Assisting the Telecoms Manager in obtaining and evaluating offers from suppliers of equipment, software, transmission services and other services for communications networks. Monitoring and reviewing ...

Ready to help strengthen global third-party risk management and customer assurance across an expanding global business. As an Information Security Officer – Third Party Risk Management, you’ll be part of a team dedicated to delivering Governance, Risk and Compliance services that help the business manage information … supportive global team while confidently taking ownership of your workload, setting priorities and keeping everything running smoothly. You’ll deliver Third Party Risk Management and Customer Assurance services globally, managing supplier assessments, reporting risks and working with stakeholders to ensure issues are understood and acted on. You’ll help ...

Ready to help strengthen global third-party risk management and customer assurance across an expanding global business. As an Information Security Officer – Third Party Risk Management, you’ll be part of a team dedicated to delivering Governance, Risk and Compliance services that help the business manage information … supportive global team while confidently taking ownership of your workload, setting priorities and keeping everything running smoothly. You’ll deliver Third Party Risk Management and Customer Assurance services globally, managing supplier assessments, reporting risks and working with stakeholders to ensure issues are understood and acted on. You’ll help ...

Ready to help strengthen global third-party risk management and customer assurance across an expanding global business. As an Information Security Officer – Third Party Risk Management, you’ll be part of a team dedicated to delivering Governance, Risk and Compliance services that help the business manage information … supportive global team while confidently taking ownership of your workload, setting priorities and keeping everything running smoothly. You’ll deliver Third Party Risk Management and Customer Assurance services globally, managing supplier assessments, reporting risks and working with stakeholders to ensure issues are understood and acted on. You’ll help ...

role offers a rewarding blend of clinical knowledge, digital transformation, and collaborative working. If you're motivated by making a meaningful impact and enjoy problem-solving in a dynamic environment, we'd love to hear from you. Main duties of the job Conduct clinical testing of all aspects … Programme and its projects/workstreams, meeting all deadlines set by programme and testing management. Complete all required deployment tests and support problem management to resolve defects and exceptions. Contribute to post-Go-Live support as directed. Maintain clear and consistent communication with stakeholders, acting as a clinical ...

data integrity concerns. Strong knowledge of ITIL framework Maintain adherence to database vendor licensing requirements and ensure compliance with contractual agreements. Lead incident and problem management activities, conducting root cause analysis and implementing preventive measures. Contribute to project delivery efforts and enforce security, governance, and compliance standards across ...

gather functional requirements. Lead development across the full SDLC using agile practices. Drive automation, innovation, and continuous experimentation. Oversee production support including incident and problem management. Partner with architects to maximise code reuse and accelerate delivery. Mentor developers and foster a collaborative engineering culture. Core Technical Skills Strong expertise ...

automation Kubernetes DevOps tooling: GitHub, Harness, Terraform Cloud, Jenkins, Vault GCP Networking Expertise Required Cloud Router Cloud DNS HA VPN Dedicated Interconnect IP Address Management Private Service Connect/Private Service Access Google Load Balancers Service Directory Experience We're Looking For Solid years of hands-on GCP networking … experience in enterprise environments Experience across deployment, sustainment, optimisation & scaling Strong understanding of DevOps principles & CI/CD Incident/problem management exposure Collaborative, product-focused engineering mindset Certifications (Highly desirable) Google Professional Network Engineer Google Professional Security Engineer Why Join? Work on large-scale, business-critical cloud ...

Clearance Level: High - DV Developed Vetting UNLEASH YOUR POTENTIAL You provide a crucial Role in Core services, conducting Fault rectification of incidents and supporting Problem management, CSI, and CR work. Are you ready for your next challenge? Leidos 2nd line engineers conduct repairs on all systems that Leidos ...

production and support system testing for SAP updates. Communicate clearly with end users, providing regular updates and managing expectations. Maintain SOPs and documentation. Support problem management, troubleshooting, and IT projects as required. Due to the volume of applications received for positions, it will not be possible to respond ...

structured security data models Observability/ITOps Distributed systems and service-level thinking Metrics, logs, and traces correlation KPIs, SLIs, and SLOs Incident and problem management approaches Technical backbone (you’ll be credible with engineers) You should be able to, and have experience of, taking a messy ingest … problem and producing a practical design that engineers can implement. This includes designing telemetry pipeline architectures : receivers processors exporters (OTel Collector model) pipeline tooling and patterns (e.g. Cribl Stream/Edge/Lake style: reduce/enrich/route to any destination, or other data pipeline tools) cost/ ...

transformation programmes Conduct deep dives into infrastructure, cloud and legacy risks Assess design and operating effectiveness of key technology controls Ensure incident and problem management themes are understood and addressed at root cause Digitisation & Infrastructure Visibility Drive improved visualisation and reporting of technology risk across the estate Ensure ...

passion with hunger for learning and personal development. As IT Site Services, you will be supporting your colleagues in delivering exemplary service ownership and management of projects, priority incidents and problem records. You will be responsible for provision of specialist technical support, control and proactive maintenance across … usability requirements both for the current and future needs of the business and our customers. You will need to follow approved processes including incident management and request fulfilment to ensure a high level of customer service. Key Responsibilities To provide on-site 2nd line technical support and administration ...

with senior stakeholders and acting as the primary IT escalation point. Oversee IT Service Desk and Desktop Support teams, ensuring effective incident, request, and problem management. Drive training, development, and performance of service and support teams to maintain high technical and customer service standards. Define, own, and govern major … incident management processes, including RCA governance and continuous improvement actions. Own change management policy, CAB governance, and service communications for planned and unplanned changes. Develop and maintain meaningful service level metrics, KPIs, and management reporting for senior leadership. Own service delivery standards for modern workplace and office ...

role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both … explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls ...

role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both … explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls ...

role combines governance with technical capability-supporting audits, demonstrating IT controls, and troubleshooting or coordinating resolution of issues across Azure DevOps pipelines, ServiceNow change management, and Jira requirement workflows. You will help us evidence good practice, reduce audit friction, and improve developer productivity by ensuring our controls are both … explain them clearly to auditors. Translate technical details into auditor-friendly narratives. IT Controls & Governance Operate and improve general IT controls (GITC) across change management, access control, backups/recovery, incident/problem management. Ensure segregation of duties, peer reviews, approvals, and traceability for production changes. Embed controls ...

application errorsSystem AdministrationPerform high-level system administration tasks on servers, networks, and cloud environmentsEnsure proper configuration, maintenance, and monitoring of IT infrastructureIncident and Problem ManagementAnalyse recurring incidents to identify underlying problemsImplement solutions to prevent future occurrences and improve overall system reliabilityProvide training/development recommendations to the management ...

senior leadership. Establish and optimise 1st and 2nd line support processes to ensure timely issue resolution. Embed best practices for incident, request, and problem management. Partner with business leaders to identify technology needs and improvement opportunities across the business. Communicate clearly with stakeholders to gather requirements and provide project … Oversee the planning and delivery of IT projects, ensuring they are on time and within budget. Manage risks, resources, and timelines using appropriate project management approaches. Monitor service and support performance metrics to assess effectiveness. Drive continuous improvement through data-led insights and process optimisation. Profile A successful Head ...

Server). Perform SAP installations, configurations, kernel upgrades, patches, and system copies. Manage HANA database administration, performance tuning, backup, and recovery. Support transport management (TMS), client administration, and landscape refreshes. Troubleshoot system issues, analyse logs, and resolve incidents quickly. Collaborate with cross-functional teams and maintain clear technical documentation. … backups and performance optimisation. SAP installation, configuration, and patching. System monitoring (ST22, SM50, SM37 etc.). OS knowledge: Linux/Unix/Windows. Transport Management System (TMS). User and role administration. Backup and recovery. Incident and problem management. Nice to Have SAP on Azure (cloud hosting experience ...

National with minimum 5 years residency.- Asset and configuration management. - Availability and capacity management. - Change Management. - Coding and scripting. - Cotinual service improvement. - Incident management. - Problem management. - Service management framework knowledge. - Testing. - Technical understanding Reasonable Adjustments: Respect and equality are core values to us. We are proud ...

budget performance to senior leadership.Establish and optimise 1st and 2nd line support processes to ensure timely issue resolution.Embed best practices for incident, request, and problem management.Partner with business leaders to identify technology needs and improvement opportunities across the business.Communicate clearly with stakeholders to gather requirements and provide project updates.Oversee … planning and delivery of IT projects, ensuring they are on time and within budget.Manage risks, resources, and timelines using appropriate project management approaches.Monitor service and support performance metrics to assess effectiveness.Drive continuous improvement through data‐led insights and process optimisation.The Successful ApplicantProven experience in IT project delivery across enterprise ...

senior leadership.· Establish and optimise 1st and 2nd line support processes to ensure timely issue resolution.· Embed best practices for incident, request, and problem management.· Partner with business leaders to identify technology needs and improvement opportunities across the business.· Communicate clearly with stakeholders to gather requirements and provide project … Oversee the planning and delivery of IT projects, ensuring they are on time and within budget.· Manage risks, resources, and timelines using appropriate project management approaches.· Monitor service and support performance metrics to assess effectiveness.· Drive continuous improvement through data-led insights and process optimisation.The Successful ApplicantProven experience ...