76 to 100 of 502 Problem Management Jobs

Provide support during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i. Provide assistance for disaster recovery in the event of any security breaches ...

Service Desk Team Lead Department: Service Management Employment Type: Permanent - Full Time Location: Hybrid Compensation: £40,000 - £45,000/year Description Hello. Welcome to Wanstor! At Wanstor, we’ve been delivering award-winning IT solutions for over 22 years, and we’re proud to keep growing year after … thrive and grow, you’ll feel right at home here! We’re looking for a Service Desk Team Leader to join our talented Service Management team. This role is crucial to ensuring customer requirements are met in terms of communication, prioritising, escalating and resolving incidents and requests. The Service ...

that sounds like your kind of place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer … bachelor's degree or/at least 5 years of experience in managing large scale IT maintenance-related projects or in an existing service management function Significant experience with ITIL framework. ITIL v4 Foundation or higher would be beneficial. Project management experience. Prince2 or Agile Foundation would ...

Solution LeadDivision/Function: Global Digital Information Technology (GDIT) – Global Data & AI Division Manager's Job Title: Head of Data & AI Governance and Data Management Ipsen Job Profile: Data ManagementLocation: FR (Paris) or GB (London)WHAT - Summary & Purpose of the PositionIpsen is a dynamic and growing global specialty-driven … business enabler. This department is responsible for driving the strategic use of Data and AI across Ipsen and enhance business interoperability. The Master Data Management (MDM) Solution Lead is responsible for defining, delivering, operating, and continuously improving Ipsen's Enterprise Master Data Management capabilities and associated technology platforms. ...

processes and procedures. We believe there is nothing we cannot improve Assisting & managing relationships with external vendors & contractors Liaising with internal teams & management groups Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers Creating and maintaining metrics on all aspects of our Data … Centers and utilizing those metrics to drive positive changes Assisting in implementing service methodologies including incident management, problem management, change management and capacity management A day in the life About AWS About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet ...

client accounts. The successful candidate will act as the primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, tickets, bugs, and enhancement requests are resolved within agreed service levels. This is a highly visible role requiring strong … stakeholder management, service delivery expertise, and the ability to work effectively across both business and technical teams. Experience: 8+ Years Qualification: Degree or equivalent Job Location: London, UK Job Type: Full-Time Key Responsibilities Client Engagement & Relationship Management Serve as the primary contact for assigned client accounts. Build ...

primary technical liaison between clients and Janison’s technical teams owning platform configuration and environment design, event readiness planning, incident/problem management, and the training and enablement clients need to operate independently. The role carries direct accountability for ITIL-aligned service management delivery, including event readiness … incident severity management and continuous service improvement. This is a UK-based hybrid role with occasional travel and out-of-hours support for live assessment events. Duties & Responsibilities Technical Implementation & Configuration Work with clients to design and configure the Janison environment: authentication, roles and permissions, delivery workflows, data flows ...

SUMMARY: As a Senior Manager - FP&A Systems, you will lead the strategy, delivery, support, and continuous evolution of LSEG's Oracle Enterprise Performance Management (EPM) platform. You will serve as the technology owner for Oracle EPM applications supporting Consolidation and Close, Financial Planning & Analysis, Management Reporting, Workforce … Planning, Cost Allocations, and Enterprise Performance Management processes across the organisation. Working closely with Finance, Finance Transformation, Engineering, and external partners, you will drive platform stability, governance, adoption, and innovation while enabling efficient planning, forecasting, reporting, and decision-making capabilities. You will lead the delivery of strategic Finance transformation ...

department’s controls design and effectiveness, ensuring controls are proportionate and embedded in day‐to‐day department activity* Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure* Educate … with industry and company standards* Work in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

department\'s controls design and effectiveness, ensuring controls are proportionate and embedded in day-to-day department activity Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure Educate … with industry and company standards Work in partnership with the IT Security Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

Platform Operations and Engineer to manage, engineer, secure, and support enterprise Informatica platforms. The role requires strong hands-on knowledge of Informatica Intelligent Data Management Cloud, or IDMC, including its Cloud Data Integration capabilities and the cloud-based successor technologies used for enterprise data integration. IDMC provides services … building mappings, tasks, and taskflows, while its administrative capabilities include user and privilege management, Secure Agent and runtime environment configuration, connections, licenses, and schedules. The engineer will be responsible for platform administration, environment reliability, security compliance, cloud migration, operational support, automation, monitoring, upgrades, and engineering improvements. The role will ...

engineering teams.The role will report into the Service Delivery Manager for the respective NTT DATA account along with being part of the Applications Management practice. What experience you'll bring: Demonstrated strong analytical skills, problem solving/debugging skillsBe a self-starter with high motivation to succeedBe … Human Resource End-to-End Business FlowsExpert functional knowledge of multiple Oracle Cloud HCM modules (Core HR, Global Payroll (UK), Oracle Cloud Talent Management, Absence Management, HR Help Desk, Oracle Cloud Learning and ORC)Technical skills in fast formulas, Redwood migration, VBCS, OTBI, BI reports, HCM extracts ...

business and together we share the pride of building one of the largest world leaders in logistics and supply chain. In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance … liabilities and to meet its contractual obligations to customers across the group. Job PurposeProvide leadership in designing and implementing application support and IT service management strategies to ensure high-quality production IT services, stability, and resilience across IRM core platforms, in alignment with business strategy, insurance regulatory requirements ...

Request for Changes, are promptly and correctly approved by authorized approvers. Ensure all Change Requests & Releases are kept up to date on the Tool Management System with progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality. Ensure the change … production environments Mediate all conflicts regarding scheduling, lack of approval or lack of documentation prior to implementation of the change Coordinate with Incident Management, Problem Management and Configuration Management to ensure correct and consistent data is provided to the Change and Release Management processes Ensure ...

Client Services team is responsible for the delivering and continually evolving the organisation’s Digital Workplace. The team manages end-user computing, endpoint management, application delivery, messaging, collaboration and workplace security technologies, ensuring employees have a seamless, secure and productive access to the tools they need to work effectively. … user-centric workplace solutions across the enterprise. Working as an experienced member of the Digital Workplace team, you will provide technical leadership across endpoint management, identity, collaboration and security technologies. You will be responsible for the design, implementation and support of Digital Workplace solutions, whilst contributing to strategic transformation ...

logged Request for Changes, are promptly and correctly approved by authorized approvers.Ensure all Change Requests & Releases are kept up to date on the Tool Management System with progress that occurs, including any actions to correct problems and/or to take opportunities to improve service quality.Ensure the change … change to the production environmentsMediate all conflicts regarding scheduling, lack of approval or lack of documentation prior to implementation of the changeCoordinate with Incident Management, Problem Management and Configuration Management to ensure correct and consistent data is provided to the Change and Release Management processesEnsure ...

operate, optimise, and assure services across our Managed Service portfolio. You will work closely with Service Delivery Managers, engineers, incident and problem leads, client stakeholders, and cross‐functional teams to ensure our services are stable, secure, efficient, and continually improving. You will be accountable for the frameworks, governance, tooling … ability to deliver exceptional, measurable live service outcomes. Key responsibilities You will lead the development and maturity of Made Tech’s operational capabilities incident, problem, and change management; monitoring and observability; automation and AIOps; governance; operational playbooks; runbooks; service health metrics; and 24/7/365 support ...

Client Services team is responsible for the delivering and continually evolving the organisation's Digital Workplace. The team manages end-user computing, endpoint management, application delivery, messaging, collaboration and workplace security technologies, ensuring employees have a seamless, secure and productive access to the tools they need to work effectively. … user-centric workplace solutions across the enterprise. Working as an experienced member of the Digital Workplace team, you will provide technical leadership across endpoint management, identity, collaboration and security technologies. You will be responsible for the design, implementation and support of Digital Workplace solutions, whilst contributing to strategic transformation ...

supplier relationships, commercial agreements and application improvement projects. This is a hands-on role suited to someone with a strong background in IS applications management, SAP, IT governance and outsourced service management. Key Responsibilities As the IS Applications Manager, you will oversee the full lifecycle of business applications, including … release management. You should have experience managing external suppliers, outsourced support contracts and commercial relationships, as well as knowledge of IT General Controls, incident management, problem management and project delivery. An understanding of Microsoft 365, Azure, PowerApps, Power BI, cloud-based applications and software licensing would ...

building a brand-new Digital and Resident Experience, and as ITSM Lead, you'll own the design, documentation and operation of the service management processes and platform that everything else depends on. You'll join at a genuinely exciting time for the council, as we invest in our people … step in as major incident manager when it matters most and develop the ITSM Engineer who reports to you. If you're a service management professional who wants to build mature, consistent practice from the ground up and make a genuine difference to the services residents rely ...

activities to enhance overall service delivery.In this role, You willUnderstand functional requirements and translate business requirements into technical database specifications.Provide production support and release management for Db2 database environments.Design, implement, and maintain physical database structures and configurations.Build, review, test, implement, and support application database releases.Implement and manage RACF/… services.Support database migration, upgrade, and data conversion initiatives.Perform root cause analysis and provide timely resolution of database-related incidents and problems.Demonstrate strong analytical and problem-management capabilities to resolve complex technical issues.Provide consulting services on database performance monitoring, tuning, capacity planning, and optimization.Coordinate with development teams during project ...

CentersConstantly improving all our processes and procedures. We believe there is nothing we cannot improveAssisting & managing relationships with external vendors & contractorsLiaising with internal teams & management groupsEnsuring we adhere to and exceed local Health & Safety standards in all our Data CentersCreating and maintaining metrics on all aspects of our Data … Centers and utilizing those metrics to drive positive changesAssisting in implementing service methodologies including incident management, problem management, change management and capacity managementA day in the lifeAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed ...

department's controls design and effectiveness, ensuring controls are proportionate and embedded in day‐to‐day department activity· Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure· Educate … with industry and company standards· Work in partnership with the IT Security Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

betting and gaming, it's time to join us. Job Purpose The CMDB Manager is responsible for establishing, maintaining and continuously improving the Configuration Management Database and associated Configuration Management processes across the Betfred technology estate. This is a newly created role, established to support the implementation … CMDB platform and to embed Configuration Management as a core IT Service Management discipline across the business. The post holder will define and govern the framework for identifying, recording, auditing and controlling configuration items across the estate. Working closely with Change Management, IT Asset Management ...

even if you don't tick every box below. ITIL, practised — you have worked within ITIL/ITSM frameworks day to day — running incident, problem and change processes in a live service environment, not just holding the certificate. A hands‐on problem‐solver — you can personally dig into … Engineering to drive escalated issues to resolution within agreed timescales, and contribute the support timeline to root cause analysis for major incidents. Service management (ITIL) Own incident management end to end for support‐handled issues — logging, prioritisation, resolution and customer communication — coordinating major incidents with Service Delivery ...