201 to 225 of 465 Salesforce Service Cloud Jobs

Satisfaction) while providing excellent service. Ensure all event operations (in-person and virtual) are completed as per timelines. Manage team capacity to meet deliverables and improve key customer and service KPIs. Build and maintain departmental standards and practices responsive to business needs. Projects and Process Management: Lead and implement global Service Operations priorities. Contribute to global projects/… locations. Map, document, and review key business processes regularly. Establish standards for quality, accuracy, and timeliness. Team and Process Management: Lead and motivate Customer Success teams to deliver excellent service and foster a high-performance culture. Identify and implement actions to improve engagement & enablement scores. Coordinate with HR for staff recruitment, onboarding, off-boarding, and training. Manage operational tasks … field. 7+ years of experience with 5+ years leading support functions across regions. Ability to set up and manage diverse team structures to improve customer experience and efficiency. Customer service orientation with a desire to exceed expectations and motivate teams. Proactive attitude to meet and exceed goals. Experience with Salesforce Sales/Service Cloud preferred. Strong More ❯

translators and solution advisors—articulating what great platform usage looks like, identifying gaps, and holding stakeholders accountable to close them. Focused on either Core (Marketing, Social, Ads, Insights) or Service (Care, Contact Center ) domains ( https://www.sprinklr.com/products/), this role is critical to ensuring Sprinklr is adopted at scale, configured for resilience, and delivering measurable business … outcomes. What You'll Do Note : Each Principal Technical Success Specialist specializes in either Core ( Marketing, Social, Ads, Insights ) or Service (Care, Contact Center ). All activities below apply to both tracks but will be executed within the Architect’s assigned domain. Platform Health & Configuration Strategy Conduct comprehensive configuration audits—reviewing tagging frameworks, governance models, automation rules, permissions, routing … suggestions, automation rules, bot flows, and classifiers—based on customer-specific use cases. For Core: Tune AI-driven campaign tagging, content classifiers, sentiment analysis, and automated publishing logic. For Service: Optimize agent assist models, routing configurations, auto-responses, and self-service flows to improve CSAT, AHT, and containment. Workflow & KPI Rationalization Conduct workflow audits to identify redundant processes More ❯

play a critical role within the IT team, responsible for the ongoing administration, maintenance, support, and enhancement of the company's core business applications - including Oracle E-Business Suite, Salesforce, and collaboration platforms such as Atlassian JIRA and Confluence. This position requires a hands-on, proactive professional capable of managing multiple priorities in a dynamic environment. The ideal candidate … OAF & ADF. Experience with administering software team solutions on Atlassian tools especially JIRA and Confluence understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc 2+ years of Salesforce platform administration experience Experience in ensuring compliance with industry security practices. Provide training to new staff, as necessary, as well as develop, maintain, and update user training documents. Working … and Confluence. Collaborate with Scrum teams to define requirements, design solutions, and test implementations. Work with Jira filters, reporting, dashboards, workflows, fields, and Jira administration Maintain and advance existing Salesforce Service Cloud implementation to meet company goals. Knowledge or Proficiency Areas preferred. Strong computer and technical skills, especially with Linux, scripting. Any Oracle Application DBA Relevant Experience More ❯

Salesforce Field Service (FSL) Technical/Solution Architect Location - Remote (UK-based) Rate - £500 per day (Outside IR35) Length - 6 Months Working Pattern - Part-time (2.5 to 3 days per week) One of TechOhana's top clients are currently delivering a specialist Salesforce Field Service (FSL) solution across the company. They are looking for a hands … contract basis. This is a unique opportunity to work remotely on a high-impact project, shaping end-to-end FSL architecture and delivery. Key Responsibilities Define and own the Salesforce Field Service solution architecture, ensuring scalability and alignment with business objectives Lead technical design workshops and produce detailed architectural documentation Collaborate with development teams to deliver robust, integrated … tracking Provide expert guidance on best practices, performance optimisation and platform governance Support client stakeholders through key stages of solution delivery and adoption Key Requirements Proven experience as a Salesforce Technical or Solution Architect with deep FSL expertise Strong understanding of Service Cloud, Scheduling Policies, Work Rules, and Mobile configuration Experience with integrations using APIs, middleware (e.g. More ❯

Social network you want to login/join with: Salesforce Field Service (FSL) Technical/Solution Architect, england col-narrow-left Client: TECHOHANA Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Salesforce Field Service (FSL) Technical/… Architect Location - Remote (UK-based) Length - 6 Months Working Pattern - Part-time (2.5 to 3 days per week) One of TechOhana's top clients are currently delivering a specialist Salesforce Field Service (FSL) solution across the company. They are looking for a hands-on FSL Technical/Solution Architect to join their delivery team on a flexible contract … basis. This is a unique opportunity to work remotely on a high-impact project, shaping end-to-end FSL architecture and delivery. Key Responsibilities Define and own the Salesforce Field Service solution architecture, ensuring scalability and alignment with business objectives Lead technical design workshops and produce detailed architectural documentation Collaborate with development teams to deliver robust, integrated FSL More ❯

Salesforce Field Service (FSL) Technical/Solution Architect Salesforce Field Service (FSL) Technical/Solution Architect 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from TECHOHANA Salesforce Field Service (FSL) Technical/Solution Architect Location - Remote (UK … based) Length - 6 Months Working Pattern - Part-time (2.5 to 3 days per week) One of TechOhana's top clients are currently delivering a specialist Salesforce Field Service (FSL) solution across the company. They are looking for a hands-on FSL Technical/Solution Architect to join their delivery team on a flexible contract basis. This is a … unique opportunity to work remotely on a high-impact project, shaping end-to-end FSL architecture and delivery. Key Responsibilities Define and own the Salesforce Field Service solution architecture, ensuring scalability and alignment with business objectives Lead technical design workshops and produce detailed architectural documentation Collaborate with development teams to deliver robust, integrated FSL configurations Oversee data modelling More ❯

brightest in technology and entertainment. Together we keep the world cheering. The Role AXS is looking for a talented and motivated professional to join our Product Management team as Salesforce Marketing Cloud Admin. This role will be instrumental in managing and optimizing our Marketing Cloud instance, ensuring seamless execution of marketing campaigns, and maximizing the platform's … potential to drive engagement and revenue. The ideal candidate is a detail-oriented problem-solver with a strong understanding of Marketing Cloud functionalities and best practices. This role will also serve as the first line of support for the email marketing team. Where: You'll be based at our head office opposite London Bridge station. We offer flexible start … and end times and also welcome flexible working conversations. What Will You Do? Administer and maintain the Salesforce Marketing Cloud platform, including user management, security profiles, data extensions, and other configurations. Collaborate with marketing stakeholders to understand campaign requirements and translate them into effective Marketing Cloud solutions. Build and deploy email campaigns, automations, journeys, and other marketing More ❯

Social network you want to login/join with: ? Salesforce Architect Airlines and Aviation London £80-105k 12% Bonus, Pension Contribution, Life Insurance, Private Healthcare, Travel Allowance Do you want to work for one of the country's top aviation clients on some brand new high-profile digital transformations? I am partnered with one of the world's … top airlines who are looking for an experienced Salesforce Architect. The Salesforce Architect role focuses on refining Salesforce and Cloud solutions, utilizing expertise in Commerce Cloud, Service Cloud, Order Management, and Experience Cloud to lead technical design and scalable e-commerce in retail. Their ideal candidate would have good knowledge and experience … within: Salesforce Solutions Salesforce Cloud, Service Cloud, Experience Cloud, Order Management Technical Leadership Implementing E-Commerce Solutions within a retail environment Data Models and Integration Patterns Structured Programming (APEX, Force.com, .Net, Java) Salesforce Commerce and Core Architecture Certified Salesforce Marketing Cloud Capado and DevSecOps In return they would be offering: 12.5 More ❯

Salesforce Service Cloud Solution Architect | £500–£650/day | South West England (Hybrid) We’re on the lookout for a seasoned Salesforce Service Cloud Solution Architect to lead the design and delivery of enterprise-level solutions for a financial services organisation based in South West England. Contract Overview: Day Rate: £500–£650 IR35 Status … contract (extension likely) Location: Bristol – 3 days/week on-site (with flexibility to reduce over time) The Role: This is a key leadership role within a high-impact Salesforce programme. You'll be responsible for defining scalable Service Cloud solutions, aligning technical delivery with business strategy, and providing architectural oversight across multiple workstreams. Expect a blend … of strategic thinking, hands-on design, and stakeholder engagement in a regulated environment. What We’re Looking For: Proven experience as a Salesforce Solution Architect, with deep knowledge of Service Cloud Strong understanding of contact centre processes, case management, and omni-channel capabilities Excellent stakeholder management and communication skills Background in financial services or regulated industries preferred More ❯

Salesforce Service Cloud Solution Architect | £500–£650/day | South West England (Hybrid) We’re on the lookout for a seasoned Salesforce Service Cloud Solution Architect to lead the design and delivery of enterprise-level solutions for a financial services organisation based in South West England. Contract Overview: Day Rate: £500–£650 IR35 Status … contract (extension likely) Location: Bristol – 3 days/week on-site (with flexibility to reduce over time) The Role: This is a key leadership role within a high-impact Salesforce programme. You'll be responsible for defining scalable Service Cloud solutions, aligning technical delivery with business strategy, and providing architectural oversight across multiple workstreams. Expect a blend … of strategic thinking, hands-on design, and stakeholder engagement in a regulated environment. What We’re Looking For: Proven experience as a Salesforce Solution Architect, with deep knowledge of Service Cloud Strong understanding of contact centre processes, case management, and omni-channel capabilities Excellent stakeholder management and communication skills Background in financial services or regulated industries preferred More ❯

Salesforce Architect – Agentforce Program | Global End User 📍 Location: Hybrid (UK or EU-based) 💼 Contract 💰 Competitive Day Rate Our client, a world-leading Global End User , is undertaking a major Salesforce transformation initiative and is in search of a Salesforce Architect to play a pivotal role in shaping and delivering their Agentforce vision across multiple regions. 🔍 Role Highlights … end delivery of the Agentforce Program , ensuring scalability, performance, and alignment with business goals. Collaborate with internal teams and external partners to deliver a seamless agent experience on the Salesforce platform. Provide architectural governance, best practices, and technical leadership across the Salesforce ecosystem (Sales, Service, Experience Cloud, and more). Translate business objectives into technical solutions … that are secure, robust, and scalable. ✅ Requirements: Extensive experience as a Salesforce Architect , preferably within global enterprise environments. Demonstrated success delivering a full Agentforce Program or equivalent large-scale agent enablement initiatives. Deep understanding of Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and integration patterns. Salesforce certifications (System Architect and/ More ❯

Contract Opportunity: Senior Salesforce Project Manager - Retail Sector Hybrid (Amsterdam) I am currently recruiting for a Senior Salesforce Project Manager to join one of our key clients in the retail industry on an initial 12-month contract . This role will be instrumental in leading a strategic programme of improvements across the client's Salesforce environment, including … but not limited to Sales Cloud, Service Cloud, and Marketing Cloud . Key Responsibilities: Lead the end-to-end delivery of Salesforce projects, from planning through to execution and deployment. Oversee enhancements across multiple Salesforce products to support business transformation goals. Collaborate with internal stakeholders and external partners to ensure successful project outcomes. Manage … timelines, risks, and resources effectively to meet key project milestones. Candidate Requirements: Extensive experience managing full lifecycle Salesforce projects. Strong knowledge of Sales Cloud, Service Cloud, and Marketing Cloud. Proven ability to lead cross-functional teams and deliver complex programmes on time and within scope. Excellent communication and stakeholder management skills. Contract Details: Duration: 12 months More ❯

Contract Opportunity: Senior Salesforce Project Manager - Retail Sector Hybrid (Amsterdam) I am currently recruiting for a Senior Salesforce Project Manager to join one of our key clients in the retail industry on an initial 12-month contract . This role will be instrumental in leading a strategic programme of improvements across the client's Salesforce environment, including … but not limited to Sales Cloud, Service Cloud, and Marketing Cloud . Key Responsibilities: Lead the end-to-end delivery of Salesforce projects, from planning through to execution and deployment. Oversee enhancements across multiple Salesforce products to support business transformation goals. Collaborate with internal stakeholders and external partners to ensure successful project outcomes. Manage … timelines, risks, and resources effectively to meet key project milestones. Candidate Requirements: Extensive experience managing full lifecycle Salesforce projects. Strong knowledge of Sales Cloud, Service Cloud, and Marketing Cloud. Proven ability to lead cross-functional teams and deliver complex programmes on time and within scope. Excellent communication and stakeholder management skills. Contract Details: Duration: 12 months More ❯

Role Salesforce Programme Manager Rate £700–£850 P/D (Outside IR35) Length Initial 6 Months TechOhana have partnered with a financial services business who are looking for a Salesforce Programme Manager. This is a hybrid role requiring two days per week on-site, with office locations available in London, Manchester and Birmingham. The company is open to … candidates from any industry background who have proven Salesforce delivery experience. This role will give you ownership of a large-scale Salesforce transformation across CPQ, Sales Cloud, Service Cloud and Experience Cloud, leading cross-functional teams and working closely with senior stakeholders to ensure successful programme delivery. Key Responsibilities Lead end-to-end Salesforce … stakeholder engagement across business and technical teams Ensure alignment between business goals and technical solutions Champion delivery best practices and agile methodologies Key Requirements Proven experience delivering large-scale Salesforce programmes as a Programme Manager or Delivery Lead Strong knowledge of CPQ, Sales Cloud, Service Cloud and Experience Cloud Excellent communication, leadership and stakeholder management More ❯

Salesforce Marketing Cloud Consultant (Experienced, Global Implementation) We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Salesforce Technical Architect - Energy Sector Type: FTC, Hybrid in West Sussex Virtual My client is a forward-thinking UK energy provider championing sustainable innovation and digital transformation. As they expand their presence in the commercial and industrial energy market, Salesforce is at the core of their strategic vision-driving streamlined operations, enhanced customer experiences, and data-driven decision … making. They are looking for a strategic Salesforce Technical Architect to take ownership of enterprise-grade Salesforce solutions across Sales Cloud, Service Cloud, and Energy and Utilities Cloud. You'll play a pivotal role in designing scalable, high-performing solutions and integrations that power critical transformation programmes in a complex, fast-evolving energy environment. Lead … architecture and delivery across Salesforce Sales, Service, and Energy & Utilities Cloud. Align Salesforce solutions with regulatory, commercial, and customer lifecycle requirements. Guide DevOps practices, including CI/CD and environment governance. Own architectural strategy and delivery for critical systems in a tech-enabled energy transformation. If you're a Salesforce expert passionate about delivering high-impact More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯

Social network you want to login/join with: We are seeking an experienced Salesforce Marketing Cloud Consultant to lead and deliver global implementations, optimisations, and ongoing management of the Salesforce Marketing Cloud platform for enterprise clients working across multiple Salesforce organisations. The ideal candidate will have a proven track record of delivering high-impact … marketing automation solutions, with hands-on experience in complex, multi-org environments and a strong technical background in Marketing Cloud tools and integrations. Candidates will be considered from the UK, Ireland, and the East Coast Key Responsibilities Lead end-to-end Salesforce Marketing Cloud implementations and enhancements for global clients, including multi-org architectures. Collaborate with stakeholders … across regions to gather business requirements and translate them into scalable, high-performing Marketing Cloud solutions. Design, configure, and manage multi-channel marketing campaigns using Email Studio, Journey Builder, Mobile Studio, Automation Studio, and Cloud Pages. Develop and maintain robust data integrations between Marketing Cloud and other Salesforce Clouds (Sales/Service Cloud) or More ❯