101 to 125 of 2,885 Services Manager Jobs

Service Assurance Manager £575 per day | Inside IR35 | 2 days per week onsite in Cambridge One of worlds most recognised technology businesses are looking for an experienced … Service Assurance Manager to govern and evolve their Service Assurance processes. This is a key role within the Value Delivery Office, focused on ensuring new or changing services are designed, assured and transitioned effectively into live operation. You will lead service governance activities, support project delivery teams, and define readiness criteria that align with high operational standards. … Maintaining assurance criteria, process documentation and training materials Chairing the weekly Service Assurance Board and running drop-in sessions Supporting project managers and delivery teams with transition planning Ensuring services meet production readiness standards Advising on Early Life Support and embedding continual improvement practices Analysing process performance and driving improvements The ideal profile: 10+ years in ITSM with a More ❯

Our client are looking for a motivated Service Desk Manager to lead … our Service Desk team and help drive our commitment to excellence even further. The Role: As Service Desk Manager, you’ll lead the delivery of contracted maintenance services, ensuring we meet and exceed client expectations. You’ll manage and develop your team, resolve escalated issues, and continuously look for ways to improve our processes, efficiency, and quality … ll play a key role in strengthening client relationships and identifying opportunities to grow our service offering. What You’ll Do: • Always professional and client-focused . • Ensure all services are delivered to agreed standards, following company processes and meeting all SLAs. • Customer Service Excellence, Ensure the service desk meets customer service expectations. Identify areas for improvement in service More ❯

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up! Successful Service Desk Manager … have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI's as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/… Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

Service Desk Manager/Service Desk Team Lead – wanted to head up a brand-new Service Desk in the Leeds area. Ideally you should have experience within a technology environment as a Senior Service Desk Team Manager or a Service Desk Team Lead who is looking for that next step up! Successful Service Desk Manager … have experience within a similar position and comfortable with proactively overseeing 5 reports, performance management, setting KPI’s as well as resource management, handling escalations. As Service Desk Manager/Service Desk Team Lead you should have excellent communication skills to handle stakeholder management/3rd party interaction. If you as a Service Desk Manager/… Lead have any experience with Service transitions, continuous improvement and implementation of process & procedures then you will have a huge advantage! We are only interested in Service Desk Manager/Service Desk Team Lead who are keen to progress themselves – This is an ideal opportunity to break into Operations Management! Apply Now! We need to move quickly More ❯

IT Service Delivery Manager Opportunity for an experienced IT Service Delivery Manager to join one of Yorkshire's fastest growing managed service providers in their Sheffield office! Salary … between £45,000 and £55,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are: We are one of Yorkshire's fastest growing managed services providers. With over 15 years of supporting businesses around the UK we're now going through a period of rapid growth. We are a team of passionate IT professionals More ❯

Looking for the next step in a networking career with a forward-thinking services provider? Join a fast-growing technology organisation delivering cutting-edge connectivity, cloud, and managed solutions to enterprises across multiple industries. With a reputation for reliability, security, and innovation, the organisation has consistently supported businesses in building robust IT infrastructures that enable growth and digital transformation. … The success lies in combining deep technical expertise with a customer-first approach, ensuring services are both agile and future-ready. The team is hiring a Network Engineer to oversee the delivery and performance of telecom services across the business. Acting as the main point of contact for both customers and vendors to ensure services are reliable … efficient, and meet agreed SLAs while driving continuous improvement. Ready to bring technical expertise to an innovative services provider? Apply now! Responsibilities: Manage SLAs and ensure service performance meets targets Act as the primary liaison between customers, vendors, and internal teams Lead service reviews, handle escalations, and resolve service issues quickly Track and report on service performance, providing insights More ❯

Service Desk Manager In this role, you will report directly to the IT Director and take full responsibility for leading, developing, and motivating a team of 1st, 2nd, and 3rd line engineers. You’ll set clear expectations, provide coaching and mentorship, and create a culture of accountability and continuous improvement. A key part of your remit will be … setting objectives, and supporting professional development to ensure the team grows in capability and confidence. Beyond people leadership, you’ll oversee the organisation’s entire technical estate, spanning desktop services, remote access, mobile computing, telephony, and printing solutions. At a strategic level, you’ll identify infrastructure needs, assess risks, highlight policy or process gaps, and contribute to long-term More ❯

We have partnered with a company who are seeking an experienced SAP Service Delivery Manager to take ownership of global BAU support operations for SAP, with a particular focus on S/4HANA. With 18 months left in a significant S/4HANA transformation journey, this role offers the opportunity to shape the future of SAP service delivery … and compliance with SLAs. Oversee Incident, Problem, and Change management processes, acting as the escalation point for support-related issues. Manage vendor relationships for SAP support and Application Management Services (AMS). Drive continuous improvement through KPI monitoring and service optimisation. Ensure compliance with internal controls, audit requirements, security standards, and licensing regulations. Lead SAP change and release management More ❯

Service Delivery Manager (SAP) - Chester - £100,000 The Company: Lorien are working in partnership with a leading global organisation undergoing a major transformation of its enterprise systems. As part of this journey, they're seeking a seasoned SAP Service Delivery Manager to lead the global support operations and ensure the stability, performance, and continuous improvement of More ❯

committed to growth through top-class products and exceptional Customer Service Systems, and where your achievements are celebrated. If this is you, then read on. Our client supplies and services tablets for bingo halls and arcades and operates a successful online bingo and casino platform. They are looking for a hands-on, driven, Customer Support Manager to … lead and enhance their Support Services across all channels, which include both hardware and digital customer needs. As Customer Support Manager, you'll be responsible for ensuring their Support Services are efficient, professional, and responsive. You'll manage daily operations of the support team (including inbound calls, emails, Zendesk ticketing and engineer assignments), maintain high standards … Excellent written and verbal communication skills. Strong organisational and problem-solving abilities. Familiarity with Zendesk or similar support platforms. Comfortable working in a hybrid support environment (hardware and online services). Gaming, arcade, or bingo industry experience is a plus. In Summary If you want to join a well-established business with a great reputation and big aspirations, and More ❯

A leading provider of secure satellite communications and technical support services is seeking a Technical Service Manager to take ownership of high-priority UK Government support cases. This is a key role supporting MOD satellite communication systems, ensuring that service delivery meets demanding SLAs and through-life performance expectations. This position offers the opportunity to work at More ❯

Support Desk Manager - Up to 45k - 1 day office/4 days remote - eCommerce Were seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service More ❯

Support Desk Manager - Up to 45k - 1 day office/4 days remote - eCommerce Were seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background in service More ❯

Service Delivery Manager Location: Wakefield, WF3 About us A fast-growing Engineering , dynamic business with ambitious plans for expansion in 2026. We are committed to delivering exceptional service to our clients and maintaining the highest standards across all areas of our operations. As part of this growth, we are seeking a strong, commercially aware Service Delivery Manager More ❯

Position Overview: The Service Desk Incident Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL best practices and ServiceNow to ensure ticket queues are efficiently managed and service level agreements are met. This position supports seamless IT operations and contributes to improved user experiences across supported environments. Key Responsibilities: Oversee and More ❯

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South East Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with a strong focus on customer service. This role will be More ❯

to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At … M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive … ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to More ❯

growing digital specialist having their best year. Service desk management, client support. Project work and excellent career development. *1 day per week minimum in the Manchester office.Service Desk Manager needed to join one of the North-West’s best eCommerce digital marketing businesses at their central Manchester office. If you have experience within a software house, eCommerce business More ❯

digital specialist having their best year. Service desk management, client support. Project work and excellent career development. *1 day per week minimum in the Manchester office. Service Desk Manager needed to join one of the North-Wests best eCommerce digital marketing businesses at their central Manchester office. If you have experience within a software house, eCommerce business or More ❯

of the City of London, a Microsoft Gold Cloud Partner, a Direct Microsoft Cloud Provider (CSP), and ISO27001 accredited, and help the company deliver secure and fully managed IT services to their impressive portfolio of clients. SALARY: up to £45,000 per annum (depending on experience) with up to £10,000 Bonus Benefits (see below) LOCATION: London (EC3A)/… Azure), Infrastructure, Connectivity and End-User services. They have also developed a range of innovative systems covering areas from automation to governance and security, all helping themselves differentiate their services from other providers. This is an exciting opportunity to join an industry-leading support department. Reporting to the Head of Support Services, the Service Desk Team Lead/… Provide support to your team in resolving infrastructure and desktop technical issues, escalating to the relevant team where appropriate Define KPIs and objectives Work with the Head of Support Services to continually assess any skills gaps across operations Effectively plan and perform regular 121s Invest in your team’s development – plan training and promote continuous personal development Create and More ❯

Umbrella Engagement. 3 days on site per week in NW. Must have outstanding stakeholder skills. 3- 6 Month engagement. £575/day. Looking for an ITIL accredited Change Manager - will need to have significant experience in all aspects of Change … Management - chairing CABS etc - will need to have worked within a fast paced Small/Medium sized organisation going through an IT Transformation Programme. May also suit a Service Manager or a Hands on Service Delivery Manager with ITIL Change experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the More ❯

Job Role: Senior Service Delivery Manager Location: Belfast Pay Rate: £25.84 per hour Hours: Full time, Monday- Friday Contract: up to 6 months with possible extension Working in collaboration with the Deputy Head of the Payroll Dept, the Senior Service Delivery Manager will be responsible for leading the day-to-day delivery of an effective, efficient More ❯

START is a charity that has been delivering mental health recovery and prevention services in Salford for over 31 years. We use creativity, connection and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. We are seeking an experienced and motivated Service Delivery Manager to … lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs), ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: Service Delivery Manager Place of Work: START, Brunswick House, Salford M6 and various outreach sites as More ❯

Service Manager London, NW4 £52,000 Pension Parking This role is perfect for a committed Service Manager looking to take the next step in their career, you will be joining a successful local Company who are constantly growing so there will be excellent career opportunities. Some of your duties will include: Managing the Service Department on More ❯

Position: Technical Service Manager Job ID: 2394/12 Location: Surrey Rate/Salary: Competitive Salary Benefits: Great Benefits Type: Permanent HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, and Subsea sectors - visit www.hsbtechnical.com for a list of our vacancies. We have a number of permanent and contract vacancies for multiple … businesses across the UK and overseas. The job description below will outline this position: Technical Service Manager Typically, this person will be responsible for managing all UK Government CSCS4 support cases, ensuring SLA/KPI targets are met or exceeded. Acting as the key link between internal teams, MOD stakeholders, and senior management, you'll coordinate technical cases More ❯