76 to 100 of 2,885 Services Manager Jobs

Job Title: Production Support/Service Manager Location: Manchester Ideally but will consider Edinburgh| Global Banking Client Employment Type: Contract C9 level About the Role: We are seeking a highly skilled and proactive Production Support/Service Manager to oversee critical banking platforms across Payments and Franchise domains. This role is pivotal in ensuring operational excellence More ❯

Job Title: Service Transition Manager Duration: 2 Months Location: Hybrid - 3days per week onsite at either Bristol, Nottingham or Swansea Clearance: Active SC Clearance required Rate: £500 per day - PAYE via Umbrella only Role Overview An excellent opportunity to join a major account as a Service Transition Manager and join a developing Service Design and Introduction … Integrator tower. It is a key role of introducing new projects to service in line with the agreed Service Design and the Service Acceptance process. The Service Transition Manager will engage with the Service Designer, the Service Introduction Manager and service SMEs to ensure the requirements of both the project and the new service are implemented … updates are requested relating to areas such as Service Offerings, Service Catalogue items which drive various service lines requirements. Ensure that Knowledge Information is received from the Project Manager or SMEs to populate both internal & externally facing articles. Ensure any Virtual Agent conversations are prepared, request and made live at appropriate timescales. Ensure relevant resolver/assignment groups More ❯

countries. Position Overview We are seeking a highly capable and experienced Service Delivery Manager (SDM) to lead the onsite service delivery operations for a major financial services client. This role is pivotal in supporting onboarding, deployment, and in-life (BAU) activities across multiple regions. The SDM will act as a primary service representative throughout the contract lifecycle … other high-priority stakeholders. Requirements Qualifications Proven experience as a Service Delivery Manager or in a similar client-facing operational role. Strong background in telecommunications or mobile services is highly preferred. Excellent communication and stakeholder management skills. Practical experience with mobile service deployments and device management logistics. Proficiency with ITSM tools (e.g., ServiceNow) and procurement/order More ❯

We're hiring a Digital Support and Service Manager to lead our hosting and web application support team. This is a key role where you'll be the main point of contact for our clients' technical support needs. You'll be hands-on, managing the day-to-day support, setting service levels, and making sure our platforms are … support and maintenance, preferably within a digital agency, managing complex digital builds for high-profile clients. You love helping customers and are always looking for ways to support, improve services, and build/support better digital experiences for thier platforms. An understanding of hosting platforms and maintenance (e.g. AWS, Linux Servers Knowledge of web tech (Databases, API's) and More ❯

accurate documentation in adherence to the Sword Quality Management System Act as customer point of contact for designated accounts Support Event Management requirements when required Support the Incident Manager role for all major Incidents impacting the allocated customer base Demonstrate a strong sense of urgency in meeting customer needs SLA Management Liaise with Sword operational support to ensure More ❯

Technical Security Service Delivery Manager We are currently recruiting for a dynamic Technical Security Service Delivery manager to join our client's growing Security Operations Centre business. This is a great opportunity for you to play a pivotal role in helping to shape our client's transformation journeys. What to expect: Using your background in SOC … Service Level Agreements (SLAs), quality standards, and client expectations. Document and present to the customer the weekly and/or monthly service review reports. Support Senior Service Delivery Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. Co-ordinate the running and reporting of a risk-based vulnerabilities management … depth knowledge of Security incident Management and Security Operations. Excellent communication and client relationship skills to interface with clients, stakeholders, and senior leadership. strong experience in providing Vulnerability Management Services Demonstrable experience and knowledge in supporting and managing IDS & IPS technologies Significant experience and ability to manage and lead in crisis situations, ensuring a swift and effective response. Demonstrable More ❯

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirement’s Definition and Management: Plans and drives scoping and … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirement’s Definition and Management: Plans and drives scoping and … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirement’s Definition and Management: Plans and drives scoping and … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation … they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how … coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite More ❯

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation … they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how … coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite More ❯

client is seeking an ICT Service Desk Manager to lead a team of six 1st Line Engineers, ensuring the delivery of high-quality, customer-focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request … change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL … processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The manager will monitor service desk performance, champion a customer-first approach, and ensure compliance with ITIL-aligned processes, security standards, and audit requirements. They will also work closely with Infrastructure More ❯

client is seeking an ICT Service Desk Manager to lead a team of six 1st Line Engineers, ensuring the delivery of high-quality, customer-focused IT support services across the organisation. This role oversees daily Service Desk operations, manages performance, and drives continuous improvement, with a strong emphasis on the effective use of ServiceNow for incident, request … change management. This is an excellent opportunity for an experienced Service Desk Team Leader ready to step up into a managerial role, or for an established Service Desk Manager looking for a new challenge. The ideal candidate will have proven leadership skills, hands-on experience with ServiceNow in a busy support environment, and a solid understanding of ITIL … processes. Key responsibilities include managing daily operations such as ticket triage, workload distribution, and shift planning, as well as acting as the escalation point for complex incidents. The manager will monitor service desk performance, champion a customer-first approach, and ensure compliance with ITIL-aligned processes, security standards, and audit requirements. They will also work closely with Infrastructure More ❯

Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & Transition Manager … highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large … inside IR35. If you're ready to make an impact and bring your expertise to a dynamic team, we’d love to hear from you. Service Design & Transition Manager More ❯

Contract Length: 6 months Rate: £500–£600/day (Inside IR35) Start Date: Immediate preferred (2–4 week notice periods considered) Are you an experienced Service Design & Transition Manager, with proven experience as part of a large programme team in enterprise scale environments? If so, apply now for this new contract. The Service Design & Transition Manager … highly complex transformation programme, and we’re looking for a Service Design & Transition Manager with a real go-getter attitude. You’ll be a well-rounded Service Manager with proven experience in Service Design, Service Transition, Vendor management, major incident & problem management, and continuous service improvement. This role is ideal for someone who thrives in large … inside IR35. If you're ready to make an impact and bring your expertise to a dynamic team, we’d love to hear from you. Service Design & Transition Manager More ❯

Company description: Water Utility Company based in Yorkshire region of England. Job description: Service Delivery Manager Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: We offer a competitive salary, depending on experience Car Allowance Annual incentive related bonus (up to 10% of annual salary) Private … in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, its so much more than this. We look after communities … protect the environment, and plan to look after Yorkshires water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the regions health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

Ben jij een ervaren IT-professional die graag bijdraagt aan de ontwikkeling van 's werelds meest duurzame en kwalitatief hoogstaande luchthavens? Als service manager IT bij Schiphol Group speel je een cruciale rol in het ontwerpen, implementeren en optimaliseren van moderne servicemanagementprocessen binnen onze Enabling Technology afdeling. Jouw rol in ons team Als service manager IT … uit van een team van vier professionals die samen verantwoordelijk zijn voor de uitvoering en continue verbetering van IT-servicemanagementprocessen. Je werkt nauw samen met de Quality Assurance Manager, Product Managers en andere Service Managers om efficiënte, effectieve en toekomstbestendige processen te ontwikkelen. Jouw belangrijkste taken zijn: Het uitvoeren en verbeteren van ITIL-processen, geïnspireerd door DevOps en … Rotterdam The Hague Airport en Lelystad Airport, en hebben een meerderheidsbelang in Eindhoven Airport. In 2024 reisden 66,8 miljoen passagiers via Schiphol Airport. Interesse? Ben jij de service manager IT die we zoeken? Solliciteer dan nu door je motivatie en cv met ons te delen via de sollicitatiebutton. Heb je vragen over het proces? Neem dan contact More ❯

work. After more than a century in the industry, we continue to innovate as a world-leading organisation. The Role The ITSDM is responsible for overseeing the delivery of services provided by external vendors to ensure that they meet or exceed contractual obligations, service level agreements (SLAs), and customer expectations. The SDM serves as a liaison between the company … and its vendors, fostering collaborative and productive relationships. The ITSDM is responsible for the day-to-day service delivery of defined IT Services provided by both internal and external service providers, maintaining accountability from the service provider's delivery obligations. Responsibilities As our IT Service Delivery Manager, some of your day to day duties will include Work … closely with service providers to ensure a high quality of services delivered Oversee the delivery of services by vendors to ensure they align with the company's standards and objectives Act as the primary point of contact for escalations, issue resolution, and service reviews Partner with the MSPs to implement new technologies, automation and process optimisation Monitor and More ❯

driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives. Project Management: Identifies and manages resources needed for … the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity. Requirements Definition and Management: Plans and drives scoping and requirements … DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward. Management of contractors and supplier of Services Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared/Dedicated Installations in a Data Centre environment Sufficient expertise More ❯

Data Platform Service Manager London or Dorset — 2 days per week in office, flexible £70,000 A leading UK retailer are looking for a Data Platform Service Manager to take ownership of their modernised data environment and lead a team of analysts and support engineers. The Company Having recently completed a large-scale migration from a More ❯

Data Platform Service Manager London or Dorset — 2 days per week in office, flexible £70,000 A leading UK retailer are looking for a Data Platform Service Manager to take ownership of their modernised data environment and lead a team of analysts and support engineers. The Company Having recently completed a large-scale migration from a More ❯

Data Platform Service Manager London or Dorset — 2 days per week in office, flexible £70,000 A leading UK retailer are looking for a Data Platform Service Manager to take ownership of their modernised data environment and lead a team of analysts and support engineers. The Company Having recently completed a large-scale migration from a More ❯