Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Gleeson Recruitment Group
development. Preparing and leading business cases for new initiatives. Tracking budgets, identifying resource requirements, and ensuring effective deployment of skills. Managing risks, interdependencies and governance processes effectively. Building strong stakeholder relationships and influencing at all levels. Driving continuous improvement by capturing and sharing lessons learned. About you You'll bring experience of project delivery, process improvement and change management … also be confident with both digital and non-digital transformation, capable of "landing change" effectively with colleagues. Essential skills & experience: Proven success in delivering end-to-end projects. Project Management/Process Improvement qualification (e.g. PRINCE2, Lean, Agile, Praxis, DSDM) at Foundation level or above. Experience of process mapping, analysis and redesign. Ability to balance multiple priorities and work … with suppliers and internal teams. Advanced skills with Microsoft Office (Excel, Word, PowerPoint). Experience with project planning tools (e.g. MS Project, Asana, Monday, Freedcamp). Strong communication and stakeholdermanagement skills. Desirable: Practitioner-level Project Management qualification. Experience in social care settings or other operational service environments. Experience of delivering digital transformation. Why join? You'll More ❯
developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect … management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯
developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect … management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯
developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect … management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯
developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect … management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯
london (city of london), south east england, united kingdom
SRC Recruitment Ltd
developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect … management in collaboration with QA teams. Provide mentorship and guidance to junior BAs and coordinate cross-functional stakeholder engagement. Facilitate workshops and training sessions to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and … Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and data synchronization strategies between Genesys, ServiceNow, and Salesforce. Proficient in Agile methodology, requirements lifecycle management, and tools like JIRA, Confluence More ❯
Job Description Management Consulting Manager - Utilities Energy Transition Manager Location: London, Manchester Career Level: Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill … financial analysis, market data analysis, etc. Project manage and use your experience with delivery methods such as Agile, Lean, and Design Thinking to drive success Leverage your relationship and stakeholdermanagement skills to accomplish team objectives Communicate with excellence (written, conversational and presentation delivery) Qualification We are looking for experience in the following skills: 6 years+ industry experience … the UK regulatory environment, experience in analysing market changes and providing insights on the change Leadership experience managing teams both from a project delivery and personal development perspective Project management delivering high complexity projects on time and to Client satisfaction Strong consulting experience with excellent stakeholder engagement and communication skills Set yourself apart: Ability to lead with excellence More ❯
Safety Management Systems Engineer Rochdale 45 to 55 per hour (Umbrella, inside IR35) Initial 6 months contract Must be eligible for BPSS and SC clearance TT Electronics is seeking an experienced Safety Management Systems (SMS) Engineer to join our aerospace team in Rochdale. This is a key role ensuring compliance with international aviation safety regulations while embedding a … positive safety culture across the business. The Role As the Safety Management Systems Engineer, you will be responsible for the development, implementation, and oversight of our company's Safety Management System, in line with the ICAO SMS framework for small organisations and the UK CAA Part 21G and Part 145 requirements. You will: Define the strategy, objectives, and … effectiveness of the Safety Management System. Ensure SMS processes are established, maintained, and continuously improved. Lead incident and accident investigations, managing hazards via NCRi and FRACAS systems. Promote safety awareness and foster a positive safety culture across the business. Liaise with internal teams, suppliers, customers, and regulatory authorities. Chair safety meetings such as the Safety Review Board (SRB), Safety More ❯
Rochdale, Greater Manchester, North West, United Kingdom
JAM Recruitment Ltd
Safety Management Systems Engineer Rochdale £45 to £55 per hour (Umbrella, inside IR35) Initial 6 months contract Must be eligible for BPSS and SC clearance TT Electronics is seeking an experienced Safety Management Systems (SMS) Engineer to join our aerospace team in Rochdale. This is a key role ensuring compliance with international aviation safety regulations while embedding a … positive safety culture across the business. The Role As the Safety Management Systems Engineer, you will be responsible for the development, implementation, and oversight of our company's Safety Management System, in line with the ICAO SMS framework for small organisations and the UK CAA Part 21G and Part 145 requirements. You will: Define the strategy, objectives, and … effectiveness of the Safety Management System. Ensure SMS processes are established, maintained, and continuously improved. Lead incident and accident investigations, managing hazards via NCRi and FRACAS systems. Promote safety awareness and foster a positive safety culture across the business. Liaise with internal teams, suppliers, customers, and regulatory authorities. Chair safety meetings such as the Safety Review Board (SRB), Safety More ❯
Employment Type: Contract
Rate: £45 - £55 per hour + Negotiable, Inside IR35
solutions to drive business growth and operational excellence. Strategy: Understand both internal and external expertise, recommend strategy for the best scalable solutions across build, partner, or buy Collaboration and stakeholdermanagement (inside and outside operations): Collaborate with stakeholders across the organisation to define areas of highest opportunity and related business/technical requirements. Build strong partnerships with Product … Technology (Dev, Architecture) and Data Science. Ensure that roadmaps are complementary, and transparent/aligned with relevant executives Team leadership and management : Leadership and mentoring of your team, movtivate the team to meet and exceed goals and objectives. Create maintain a collaborative culture within the team and across the wider organisation. Operational Impact: Identify and implement process improvements to … always ‘proving’ initiatives are prioritised to target highest impact/cost reductions. This includes leveraging automation and new technologies to streamline workflows. Coordination within operations: Work closely with project management teams to ensure successful delivery of projects. Provide guidance and mentorship to technical teams across multiple projects, fostering a collaborative and high-performance work environment without direct managementMore ❯
solutions to drive business growth and operational excellence. Strategy: Understand both internal and external expertise, recommend strategy for the best scalable solutions across build, partner, or buy Collaboration and stakeholdermanagement (inside and outside operations): Collaborate with stakeholders across the organisation to define areas of highest opportunity and related business/technical requirements. Build strong partnerships with Product … Technology (Dev, Architecture) and Data Science. Ensure that roadmaps are complementary, and transparent/aligned with relevant executives Team leadership and management : Leadership and mentoring of your team, movtivate the team to meet and exceed goals and objectives. Create maintain a collaborative culture within the team and across the wider organisation. Operational Impact: Identify and implement process improvements to … always ‘proving’ initiatives are prioritised to target highest impact/cost reductions. This includes leveraging automation and new technologies to streamline workflows. Coordination within operations: Work closely with project management teams to ensure successful delivery of projects. Provide guidance and mentorship to technical teams across multiple projects, fostering a collaborative and high-performance work environment without direct managementMore ❯
solutions to drive business growth and operational excellence. Strategy: Understand both internal and external expertise, recommend strategy for the best scalable solutions across build, partner, or buy Collaboration and stakeholdermanagement (inside and outside operations): Collaborate with stakeholders across the organisation to define areas of highest opportunity and related business/technical requirements. Build strong partnerships with Product … Technology (Dev, Architecture) and Data Science. Ensure that roadmaps are complementary, and transparent/aligned with relevant executives Team leadership and management : Leadership and mentoring of your team, movtivate the team to meet and exceed goals and objectives. Create maintain a collaborative culture within the team and across the wider organisation. Operational Impact: Identify and implement process improvements to … always ‘proving’ initiatives are prioritised to target highest impact/cost reductions. This includes leveraging automation and new technologies to streamline workflows. Coordination within operations: Work closely with project management teams to ensure successful delivery of projects. Provide guidance and mentorship to technical teams across multiple projects, fostering a collaborative and high-performance work environment without direct managementMore ❯
london (city of london), south east england, united kingdom
Kantar IBOPE Media
solutions to drive business growth and operational excellence. Strategy: Understand both internal and external expertise, recommend strategy for the best scalable solutions across build, partner, or buy Collaboration and stakeholdermanagement (inside and outside operations): Collaborate with stakeholders across the organisation to define areas of highest opportunity and related business/technical requirements. Build strong partnerships with Product … Technology (Dev, Architecture) and Data Science. Ensure that roadmaps are complementary, and transparent/aligned with relevant executives Team leadership and management : Leadership and mentoring of your team, movtivate the team to meet and exceed goals and objectives. Create maintain a collaborative culture within the team and across the wider organisation. Operational Impact: Identify and implement process improvements to … always ‘proving’ initiatives are prioritised to target highest impact/cost reductions. This includes leveraging automation and new technologies to streamline workflows. Coordination within operations: Work closely with project management teams to ensure successful delivery of projects. Provide guidance and mentorship to technical teams across multiple projects, fostering a collaborative and high-performance work environment without direct managementMore ❯
solutions to drive business growth and operational excellence. Strategy: Understand both internal and external expertise, recommend strategy for the best scalable solutions across build, partner, or buy Collaboration and stakeholdermanagement (inside and outside operations): Collaborate with stakeholders across the organisation to define areas of highest opportunity and related business/technical requirements. Build strong partnerships with Product … Technology (Dev, Architecture) and Data Science. Ensure that roadmaps are complementary, and transparent/aligned with relevant executives Team leadership and management : Leadership and mentoring of your team, movtivate the team to meet and exceed goals and objectives. Create maintain a collaborative culture within the team and across the wider organisation. Operational Impact: Identify and implement process improvements to … always ‘proving’ initiatives are prioritised to target highest impact/cost reductions. This includes leveraging automation and new technologies to streamline workflows. Coordination within operations: Work closely with project management teams to ensure successful delivery of projects. Provide guidance and mentorship to technical teams across multiple projects, fostering a collaborative and high-performance work environment without direct managementMore ❯
Salford, Lancashire, England, United Kingdom Hybrid / WFH Options
Vermelo RPO
seeking an experienced MI Senior Developer to join our dynamic MI team. This is a key role for someone passionate about transforming data into actionable insights, delivering high-quality management information, and mentoring junior team members. Key Responsibilities: Develop, maintain, and enhance the BI platform to enable efficient access to business data and insights. Use SAS (EG, DI Studio … in an MI-focused role. Advanced Excel skills. Strong experience with SAS : coding, Enterprise Guide (EG) , Data Integration Studio (DI) , and Visual Analytics (VA) . Experience with data quality management concepts. Excellent communication and stakeholdermanagement skills—able to explain complex technical information to non-technical audiences. Proactive problem-solving skills and strong analytical mindset. Organised, methodical More ❯
s Last Mile network to best-in-class compliance levels, reinforcing our commitment to operational excellence and customer trust. More Information (Japanese Only) Department: Last Mile(AMZL) Job:Project Management Location:Tokyo Office Key job responsibilities - Lead first-line compliance mechanism development and enhancement, including: Designing and implementing new compliance controls, Implementing new tech features, and Improving existing controls … together! You do NOT need a background in Logistics. You DO need the logical, rational thinking, skills to control complex projects with high judgement decisions, clear communication style, stakeholders management and ability to make recommendation required to convince a business partner and leadership that the strategy and action YOU are recommending is the right one. We recognize that the … forward-thinking program managers, project managers and product managers from a wide variety of experiences and backgrounds to consider this role. BASIC QUALIFICATIONS - 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Experience More ❯
data integration and ETL processes. Advanced skills in SQL, Python, or equivalent programming languages. Strong knowledge of data governance, data security, and compliance frameworks. Expertise in Master & Reference Data Management and Data Quality best practices. Cloud-based architecture experience (AWS, Azure, or GCP). Experience implementing data management frameworks and operating models. Desirable: Master's degree or DAMA … architectures (Lakehouse, Relational, Document Store). Familiarity with observability tools, BI platforms (Power BI), or Agile methods. Knowledge of advanced analytics, data science, or NLP techniques. Soft Skills Strong stakeholdermanagement and communication skills, able to bridge technical and non-technical conversations. Excellent problem-solving, attention to detail, and documentation skills. Proven leadership with the ability to mentor More ❯
a high-performing PMO team. Oversee project governance, delivery standards, and resource planning. Act as escalation point for project risks, budgets, and strategic alignment. Drive organisational change and secure stakeholder engagement. Champion continuous improvement, ensuring methodologies evolve with the business. Core Skills & Experience Strong background as a Senior Project Manager with progression into leadership. Excellent stakeholdermanagement and communication skills. Financial management and resource allocation expertise. Adaptable, resilient, and comfortable working in a fast-paced, evolving environment. Broad knowledge of methodologies (Prince2, Agile/Scrum, Waterfall, Six Sigma & Lean). Experience delivering ERP transformation projects (SAP, Oracle, NetSuite, Workday) is highly desirable. This is a career-defining opportunity for an ambitious Senior Project Manager looking More ❯
Woking, Surrey, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
and aligned with the dynamic needs of the maritime and port services industry, delivering high performance across a complex, 24/7 operational landscape. Duties and Responsibilities: Infrastructure & Cloud Management * Lead the architecture and lifecycle management of hybrid infrastructure supporting all operations, both onshore and offshore. * Oversee cloud infrastructure (e.g., Microsoft Azure) for scalability, performance, and disaster resilience … centres, maritime radio integration, and unified communications platforms like Microsoft Teams. * Maintain continuous communication coverage and resilience for mission-critical operational systems in real-time port environments. IT Service Management * Oversee operational excellence in IT service delivery, applying ITIL principles to support change, incident, and problem management in both office and field environments. * Define and monitor SLAs and … KPIs aligned to the uptime demands of port infrastructure, vessels, and ERP environments. * Collaborate with logistics and operations teams to maintain IT service reliability for crane automation, yard management systems, and terminal access control. Cybersecurity & Compliance * Collaborate with the cybersecurity function to secure infrastructure against threats targeting critical national infrastructure, including OT (Operational Technology) environments. * Ensure compliance with maritime More ❯
experience - risks, issues, RAID, dependencies, budget, resource, planning, governance etc Experience on an IT project or Programme (any kind of IT systems project – systems/applications/infrastructure) Great stakeholdermanagement and communication skills PMO – Programme Management Office/Project Management Office More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser … related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. This includes system design and programming, network planning, budget planning, database management, and computer operations. About the Role In this pivotal role, you'll drive agile delivery, foster a collaborative environment, and ensure our squads in our Corporate area of the … About the Candidate The ideal candidate will possess the following: A proven track record of managing complex delivery through agile practices and frameworks, and a solid understanding of agile management tools. Have experience moving businesses through the agile adoption process Possess strong leadership and team management skills. Are adept at stakeholdermanagement and communication. Demonstrate a More ❯
manage a portfolio of projects, programs, or investments, ensuring alignment with organizational objectives. The role involves driving governance, prioritization, and execution across multiple initiatives while managing risks, resources, and stakeholder expectations to deliver business value. Key Responsibilities: Develop, manage, and optimize the portfolio of projects/programs to ensure alignment with business strategy and goals. Define and maintain portfolio … corrective actions. Provide regular portfolio dashboards and reports to executives and stakeholders. Partner with project managers and business leaders to ensure consistent delivery standards. Drive continuous improvement in portfolio management practices and tools. Required Skills & Experience: 8 12+ years of experience in project/program/portfolio management, preferably in IT or BFSI sectors. Strong knowledge of portfolio … management frameworks (PPM), governance, and prioritization techniques. Expertise in project/program management methodologies (Agile, Waterfall, or hybrid). Proficiency with portfolio management tools (Clarity PPM, Planview, MS Project, Jira, or similar). Strong financial acumen with experience in budgeting, cost control, and ROI analysis. Excellent leadership, stakeholdermanagement, and communication skills. Ability to manage More ❯
manage a portfolio of projects, programs, or investments, ensuring alignment with organizational objectives. The role involves driving governance, prioritization, and execution across multiple initiatives while managing risks, resources, and stakeholder expectations to deliver business value. Key Responsibilities: Develop, manage, and optimize the portfolio of projects/programs to ensure alignment with business strategy and goals. Define and maintain portfolio … corrective actions. Provide regular portfolio dashboards and reports to executives and stakeholders. Partner with project managers and business leaders to ensure consistent delivery standards. Drive continuous improvement in portfolio management practices and tools. Required Skills & Experience: 8–12+ years of experience in project/program/portfolio management, preferably in IT or BFSI sectors. Strong knowledge of portfolio … management frameworks (PPM), governance, and prioritization techniques. Expertise in project/program management methodologies (Agile, Waterfall, or hybrid). Proficiency with portfolio management tools (Clarity PPM, Planview, MS Project, Jira, or similar). Strong financial acumen with experience in budgeting, cost control, and ROI analysis. Excellent leadership, stakeholdermanagement, and communication skills. Ability to manage More ❯
HR functions. Lead AI-focused client engagements, helping organisations understand their AI maturity, navigate vendor landscapes, and embed AI in HR processes. Support clients with practical implementation strategies, change management, and ongoing transformation programmes. Translate AI concepts into actionable business outcomes for HR teams. Internal AI Programme Leadership Own and deliver a portfolio of internal AI projects (pilots, PoCs … record delivering complex projects in a consultancy or tech-enabled environment (5+ years). Strong understanding of AI's impact on HR functions (e.g. people analytics, process automation, talent management). Excellent stakeholdermanagement skills and the ability to influence senior leaders and partners. Deep consulting experience, combining strategic thinking with hands-on delivery capability. Experience working More ❯
HR functions. Lead AI-focused client engagements, helping organisations understand their AI maturity, navigate vendor landscapes, and embed AI in HR processes. Support clients with practical implementation strategies, change management, and ongoing transformation programmes. Translate AI concepts into actionable business outcomes for HR teams. Internal AI Programme Leadership Own and deliver a portfolio of internal AI projects (pilots, PoCs … record delivering complex projects in a consultancy or tech-enabled environment (5+ years). Strong understanding of AI's impact on HR functions (e.g. people analytics, process automation, talent management). Excellent stakeholdermanagement skills and the ability to influence senior leaders and partners. Deep consulting experience, combining strategic thinking with hands-on delivery capability. Experience working More ❯