26 to 50 of 80 Support Analyst Jobs in London

Application Support Analyst - London - Hybrid role - £70,000 - £90,000 Harrington Starr have just partnered with a leading Energy Trading company who are looking for a brand new Application Support Analyst to join the team. They are looking for a support professional with a great more »

This is a great opportunity for an IT Support Engineer to join a rapidly growing business in Central London to provide 1st & 2nd line IT Support on a temporary 2 month contract. To be considered for this position you will have at least a years experience providing 2nd … line BAU user support both deskside and remotely. With members of staff being supported by an IT team of 2. This role will be 5 days a week full time in the office, with occasional trips to other zone 1 offices. The ideal candidate will have a strong Microsoft … s, laptops, printers, wifi, and mobiles Working closely with the IT Director you will be onsite full time in Central London providing deskside user support, as well as remote support to members of staff. This role is paying £23.00 per hour including Employer NI and holiday entitlement. If more »

Guidewire Application Support Analyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application Support Analyst to join their Application Support team. You will come from a London Markets insurance background where you have supported the specialty insurance more »

Senior Application Support Analyst Perm – Excellent salary plus great benefits – London – 3 days a week on-site The Role: One of our global finance clients is seeking a Senior Application Support Analyst to join their EMEA Technology team, supporting their key trading applications. Key Responsibilities: Deliver … technical lead production support and upkeep for various applications, encompassing project-related tasks. Assume technical leadership responsibilities as needed for the Application Support Team. Be accountable for incidents and issues escalated to the team, owning the problem through to resolution. Collaborate with stakeholders across the organisation, enhancing issue more »

Job Description Desktop Support Analyst - Bank - City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in Desktop Support from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a … banking environment and understanding the banking arena. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk … team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of more »

Job Description Application Support Analyst Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be … scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Company application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide more »

Job Description Network Support Analyst with Cisco CCNA - City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA - you must have at least 5 years proven track record. This is a support role (BAU) with involvement in design of scalable … solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support to root … duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Support IPS deployment more »

Finance Systems Support Analyst - Aderant £55-75k + package Hybrid working in London (2-3 days in office) Our client, a leading international law firm, are looking for a Finance Systems Support Analyst to come and join their Global Compliance team. The team supports the … firm's business and professional services business. You will be assisting with the maintenance, management, support and enhancement of all aspects of the firms' finance applications. Specifically they use Aderant Expert (AdEx) and BigHand. Key Responsibilities Provide technical support for financial systems Conduct periodic financial systems reviews and more »

D365 F&O Systems Support Analyst c.£50,000 DOE Remote, UK Based Candidates Only **no sponsorship available** Brief : My end-user client is currently going through a global transformation and is looking to bring on a confident and curious D365 F&O Support Analyst to … a global implementation of D365 F&O, supporting users, making changes on the system, and be the POC for all 1st/2nd line support queries. Daily Responsibilities: Provide application support and guidance for users of the D365 F&O/CE system Identify system improvements and ways … to increase efficiency opportunities Monitor and action support request tickets relating to the business application suite promptly. Developing user guides, training materials, and SOPs for D365 F&O processes Required Experience: 3+ years' providing AX/D365F&O system support to users Proven experience working towards tight deadlines more »

Job Description Network Support Analyst - Cisco CCNA - European Bank - City London Our Client is looking to recruit a Network Support Analyst with Cisco CCNA - you must have at least 4 to 7 years proven track record. This is a support role supporting Business As Usual … of scalable solutions deliverable through projects. Encompassing numerous technologies that benefit high-availability solutions. Fast thinker who can diagnose, assist others and remediate BAU support issues. Maintain documentation and networking diagrams for both support and stringent internal audits. This role requires a responsible individual who can support … duties - Work within Infrastructure team in supporting and delivering all aspect of services - BAU encompassing networks, telephony, PABX, voice recording, desk moves and changes - Support annual Disaster Recovery invoking/testing - Contribute to design, build and implementation of firewall solutions from perimeter to DMZ roles - Develop, maintain and deliver more »

Job Description Desktop Support Analyst - Bank in the City London Our Client is an International Bank with its European Head Office based int eh City London. They are looking to recruit a Desktop Support Analyst with at least 5 to 8 years proven expertise within Desktop … Support. The Support team operate a rota to cover the core hours from 7.30 am to 6.00 pm Monday to Friday. You will be working as a part of the Service Support Team and as such providing Desktop Support to around 130 users across several countries in … and problems raised by users and ensure that they are clearly documented and followed up with the appropriate action to resolve them within the Support Team. The Client uses Cisco and Microsoft platforms so you need to have experience of both Cisco and Microsoft software. In terms of the more »

A global Insuretech are looking to expand their team in the UK. Our client is currently looking for an Application Support Analyst with a background in either insurance or consulting to realize their own vision on how Application Support should be done this is about bringing unique … ideas to the table, not working to a specification. There is no better time for an ambitious Application Support Analyst to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business … outcomes. The successful applicant will lead their application support and be the first point of contact for customers for any Support request. Ensure tickets raised are managed and closed effectively to the customers’ satisfaction and SLAs are met. Requirements · Proven experience within Application support · Experience within Service more »

The Ashdown Group have been engaged by a global market research organisation, to assist them in their search for a 2nd line IT Support analyst This role is hybrid working two days from their central London offices and three days from home. During the initial months there will … be more days in the office Our client are looking for an experienced IT support analyst to join their in-house team, supporting approximately 100 users across 2 locations (London and New York) for all IT and Technology requirements. Working closely with the IT director this role will … maintain and deliver a high-quality IT service to staff. You will be the first point of contact for all day-to-day IT support as well as implementing projects and driving business improvement through technology change, you will be an integral team member with the encouragement to develop more »

Dynamics CRM/D365 CE Systems Support Analyst Actively representing an established professional services organisation, headquartered in Central London, as they look to recruit an experienced D365 CE/CRM support analyst into their growing application team. The role will involve ensuring the smooth running of … their business critical CRM environment - responsible for day to day support tasks and continuous improvement projects. The position will also include supporting the companies Power Platform processes - involving hands on configuration/maintenance work with Power Apps, Power BI and Power Automate. This role offers home based flexibility, with … package Certified Microsoft training/development opportunities Regular company events/team meet ups/incentives The role will involve... Providing day to day support of my clients Dynamics 365 CE/CRM and Power Platform environment Troubleshooting system performance issues/minor bug fixing Project based functional analysis more »

A highly successful architectural firm is looking for a personable and driven IT Support Analyst to join its expanding team, based in London. Please note this is an office based role so you will work on site 5 days per week. Working as an integral part of a … team of engineers you will provide 1st and 2nd line support for all system and user issues. Consummate communication and stakeholder management skills are essential as you will be expected to provide a first-class user experience at all times. In order to be suitable for this role, you … with Azure, SCCM, and CAD/Design-based applications would be advantageous to your application. This is an excellent opportunity for an accomplished IT Support Analyst to join a market-leading firm that offers an attractive benefits package and clearly defined career path. more »

Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated Support Analyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support … as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The Support Analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role … Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion more »

We are working with a Specialty Insurer that is looking to recruit a Modelling Systems Support Analyst on a short term contract basis. The role is being offered on a day rate basis (inside IR35) The role is working within their application support team providing support to their Modelling Systems- which includes: Second line Application Support Project Support Small-scale development of new uses of the modelling systems For this role we are looking at speaking to insurance systems specialists who are available on short notice, experience within modelling specific systems is a more »

IT Support Analyst We are looking for someone with experience of Active Directory, Windows Server, Anti-Virus and ideally Intune with maintenance of Laptops, mobile devices, printers and overall support to users. You will be working with a team to provide 1st-2nd line support to … users, take ownership of asset management and provide an overall high quality support services across the business. Required Skills and Experience: Experience working within an IT Support environment as part of a team, taking ownership of issues and seeing through to resolution. Active Directory, user set-up, password … running backups, installing software and hardware, setting up mobile devices and laptops. Work on low level projects across the business, upgrades and migrations providing support through the transition process. Experience of Asset Management, inventory control of local IT assets. more »

Key Skills: C-Level Business and Administration Support, CXO support, GxP, Sox, Office, video collaboration and broadcast solutions Xcede are currently supporting a leading FMCG company who are undertaking multiple transformation programs and require a Support Analyst/Consultant who can be the conduit between CXO … stakeholders and their admin teams. As the Support Consultant, you would be required to take on the following responsibilities; * Executive Support Services - delivering organisational value by making senior leaders highly productive through their use of technology and tools including meetings and event support. * Support the relationship with … management skills. * Excellent analytical skills. Preferred Qualifications * Excellent negotiation skills. * Experience working in a regulated environment e.g. GxP, Sox. Please note that C-Level support experience is mandatory, so if you offer the above skills then please provide a copy of your CV and contact number and we will more »

macOS IT Support Analyst Are you ready to dive into a dynamic role that combines tech expertise with a positive, can-do attitude? A globally leading creative agency is on the lookout for a macOS and Jamf IT Support Engineer to join their vibrant team in the … ll be surrounded by like-minded individuals who share your passion for all things tech! Your technical skills should include MacOS troubleshooting, Apple hardware support, Google Workspace, and video conferencing platforms. JAMF certification and experience with Adobe Creative Suite are highly desirable. What You'll Do as IT Support … Engineer promptly and courteously to technical issues, ensuring every user feels supported. up new user accounts and hardware, following the latest best practices. remote support to global offices and users. records and information up-to-date, always seeking ways to improve systems. their sister company based in London with more »

Job Description IT Support Officer - Islington Our Client is looking to recruit an IT Support Analyst with at least 3 years experience. As an IT Support Officer (administrator) you will provide effective 1st line IT assistance across all aspects of the business. Responsibilities are focused primarily … on general IT support functions. The position provides exposure to a broad range of IT-related projects and visibility across several departments in the organisation. As IT Support Officer you will benefit from direct exposure to the senior leaders of the company. IT is responsible for supporting and … maintaining the Company's IT systems and for providing efficient desktop support to number of business users. The Officer will be responsible for addressing IT-related faults quickly and efficiently, including a broad range of queries from setting up email accounts to system diagnostics, from enhancing and developing the more »

Application Support - London £120,000 A leading Trading Firm in the city of London are searching for a Senior Front Office Support Analyst to work within their Front Office product suite. They are looking for a candidate with hands-on experience in a Front Office environment with … extensive OMS knowledge The Front Office Support team has responsibility for a defined set of applications and systems/processes used within the Front Office. The key functions are listed below: Provide 1st & 2nd Line application to the production environment and respond to technical and business issues raised. Technical … through to resolution, ensuring maximum system up-time is achieved. Continuous communication (written and oral) with a wide range of business users. Producing technical support documentation and disaster recovery procedures. Proactively contributing to the department knowledgebase. Knowledge EMS or OMS Essential Knowledge Experience in working within a Trading Floor more »

Join The Doyle Collection as an IT Support Analyst and play a pivotal role in ensuring seamless operations across our properties. Responsibilities: Provide exceptional customer service to hotel staff, and other stakeholders Serve as a point of contact for hotels, addressing and resolving any systems issues or concerns … Collaborate with team members to ensure efficient and effective support to all properties Maintain a high level of accuracy and attention to detail when handling data and documentation Communicate effectively and professionally with a diverse range of individuals, including hotel staff, corporate team members, and guests. Monitor and track … technology support performance metrics and report findings to management Identify areas for improvement within the support process and offer solutions Stay updated on company policies, procedures, and industry trends to ensure accurate and up-to-date support to hotels Utilise problem-solving skills to resolve issues and more »

Are One:For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism Requirements We’re looking for a Support Analyst to join the team. The role will have a primary focus on the following: Provide expert hardware support and service to … estate, Head Office, and Warehouse. Monitor, triage and manage assigned and unassigned tickets, ensuring timely updates and resolution within the agreed SLA where defined. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Work closely with third-party suppliers … starters, leavers, and amendments promptly and within SLA where defined Identify opportunities and assist in the implementation of recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute to the delivery of IT projects where assigned, ensuring deadlines and milestones are met. Field support more »

Senior Application Support Analyst - Commodity Trading - London - up to £700/day outside ir35 Cititec has partnered with a global Commodity trading firm who are at the forefront of modern technology and are now looking for a Senior Application Support Specialist to join their growing support … a key role in supporting a range of in-house and vendor-based applications and to be able to help users with hands-on support issues. This will be a heavily desk-facing role. Other responsibilities will include testing changes to ETRM configuration and working with technology teams on … lifecycle and supporting C/ETRM sstems Experience with SQL is essential C# or Python and AWS knowledge is a plus Providing fundamental data support and data quality Change management experience is also required Fixing bugs and making small enhancements more »