51 to 75 of 80 Support Analyst Jobs in London

Role : 2nd Line Support Analyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be … responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to communicate effectively with both more »

Job Description IT Applications and Infrastructure Support Analyst Our Client a bank based in Central London is looking to recruit a seasoned professional with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root … Cause Analysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all aspect of services and full range of client support including, but not limited to: Workstation Imaging, Hardware Configurations, Deployment of Software and Hardware, AD Management, Asset … queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations Liaise with colleagues in London and external support/3rd party to deliver resolutions for complex matters as we're in the process of many IT migration projects from legacy to new more »

Graduate Support Analyst Location : London Salary: Up to £30,500 per annum Hybrid : 3 days in office, 2 days work from home Benefits: Awesome let's chat about them! Please note, unfortunately, my client are only able to employe candidates with the right to work in the UK … a-Service (SaaS) business based in London. They are looking for a highly motivated and bright graduate to join the team as a Graduate Support Analyst. This is an exciting opportunity to kick-start your career in the tech industry and work with cutting-edge software solutions. Their top more »

customer-centered ambitions. Job Description Closing date for applications - 05/04/2024. We have a fantastic opportunity for an IT Ops Service Support Analyst to join our Retail Support Services (RSS) team in either Hove, Cardiff or London! This is the ideal role for someone … in service support looking for their next challenge. What you’ll be doing Providing expertise, consultancy and resolution for incidents, requests & problems received and working with multiple level three support teams (internal and external), so that they can be resolved to the customer's satisfaction, within the agreed … incident triage (and reduction of incidents) through problem analysis and identification of incident trends with recommendations to Product Owners for remedial action. Ensuring all support and maintenance provided by 3rd party suppliers, under the individual's control, is delivered within agreed service levels Escalating issues likely to cause an more »

IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with staff at … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad more »

Job Description IT Support Analyst with Microsoft Technologies We are looking for an experienced IT Support Specialist. You will possess a range of computer hardware, software and infrastructure skills in a corporate environment, also have demonstrable experience working as part of a busy corporate team engaging with … you will have spent at least 3 years in a role similar to this. You will use Zoho ManageEngine to provide high-quality technical support to the business, which will directly contribute to customer success and executive reporting. You will be troubleshooting and resolving technical issues across a broad more »

we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release management … providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

IT Application Support Analyst Location: London City Centre Salary up to £90,000 Harrington Starr is partnering with the fastest growing Fintech businesses based out of London pioneering the digital currency transformation space! We offer the broadest reaching crypto trading platform, connecting in real time to global exchanges … the digital banking ecosystem paving massive exposure and opportunity. Reporting into the Head of Product your duties will be the following: Provide seamless customer support by investigating, trouble shooting and resolving customer issues. Express ownership through solutions and recommendations to help benefit the customer. Express strong stakeholder management with … s product and service improvements issues. Gather customer requirements and articulate appropriate technical and non-technical solutions. Proactively create and drive impactful changes across support workflows, policies and tools Assist with customer onboarding and continued success of the customer relationship. What we are seeking in candidates: · Background in financial more »

Role: Support Analyst - Integration & Deployment Management Team: Integration & Deployment Management Department: Delivery Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in … Deployment Management team is responsible for rationalizing the delivery of Products and Technology Infrastructure working closely with Development, Trading, Infrastructure, Project Management, Quality Assurance, Support teams. This team strives to develop deep understanding of Front to Back trading flows, Trading Infrastructure, research data sourcing frameworks and microservices architecture to … manage large scale firm wide roll outs of applications which are pre-tested functionally in a pilot mode. Production pipe cleaning orders coordination and support to trading and operations. Gatekeeping of production environment by constantly managing the decommissioning of legacy hardware and applications. Orchestrating the schedule of inter dependent more »

Job Description We are looking an Application Support Analyst with 3 to 5 years proven track of working in Test environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role … is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into non production environments To Work closely with Development and Release Management to solve complex Build/Deployment process throughout all phases of the software To ensure all changes more »

Job title: Application Support Analyst Business Sector: Investment Banking Pay rate: £500 - £600 per day (depending on experience) Location: London - 3 days in office Key skill needed : Application Support in OMS systems - ideally SimCorp Dimensions or Charles River CRD Apply via the link or email Barry.Ansell@HarringtonStarr.com more »

Job Description Network Support Analyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work … must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K - £30K. Please more »

evolving world. With over 100 schools in Asia, Europe, Latin America, the Middle East and the United States, we employ 18,000 teaching and support staff in the care and education of more than 90,000 students. Our schools provide a truly holistic education based on rich and varied … adaptability and positive attitudes to set them up for success in our fast changing world. We now have an exciting opportunity for a CRM Support Desk Analyst to join our fantastic team. About the role The CRM Support Analyst who will play a key role in … providing technical assistance and support to our customers and is crucial in ensuring the smooth operation of our CRM systems. You will provide technical support and assistance to users of our CRM systems and diagnose, and resolve technical issues related to software and configuration, within the ITSM System. more »

I'm currently hiring for an FX Application Support Analyst on behalf of a start-up Trading Platform based in the City. You'll be responsible for the front office support of their platform, resolving any issues or bugs and being a part of its continuous improvement. more »

Our client are a global consultancy, working on an exciting project in the financial services space. They are on the lookout for a Tech Support Analyst to come in on a contract basis. Key Skills/Requirements: Must have experience supporting across multiple operating systems Microsoft Azure, Autosys more »

project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain. Role Overview: We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology … s website or web hosting platform. • Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation. • Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness. • Technical Updates: Updating the CTO on … the status of outstanding tickets, tasks, or priority technical projects. Qualifications & Experience: • 2-3 years of experience in an IT services or support role • Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an more »

Ryder Reid Legal is looking to recruit a talented and focused Technology Support Analyst to join one of our prestigious, international law firm clients on a permanent basis at their stunning London offices. Our client, who specialise in mergers and acquisitions and private equity, are looking for the … of the firm’s hardware through the asset management system. Demonstrate proficiency in Windows 10 OS and other core applications, including Microsoft Suite. Provide support for other apps such as Zoom, WebEx, Skype for Business and Citrix. PC troubleshooting. Assist with iOS setup and troubleshooting. Assist with troubleshooting AV more »

days (plus bank holidays) and potentially rising to 30 days over time-prioritizing a healthy work-life balance. Elevate your career as a Support Analyst: Champion User Solutions: Dive into the world of solving intricate system user problems, ensuring seamless customer experiences. Functional Excellence: Guide system users, advising more »

strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Role Overview: Support the implementation of Flexcube and other ancillary applications, and software interfaces. Role Responsibilities: Carry out Unit Testing, Integrate/Deploy units into intermediate environments … and support the Testing cycles progressively as per specifications/requirements within planned schedule. Fix defects found during unit testing, system integration testing and acceptance testing. Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit …/Compliance expectations of Oracle/Client. Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch-sets, fixes etc. Resolving base product issues by coordinating with Oracle Global Support team. Analysing and providing L1/L2 production support covering more »

Job Description Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our … trading and support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential … and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology more »

Application Support Engineer | High Level Security Clearance Required | Up to £60,000 + 15% bonus | London | On-site Yolk Recruitment are working with a global consulting organisation. They're searching for an experienced Application Support Engineer to join on a client site in London. If successful you will … be embedded on one of their high profile defence client sites working to support secure applications. To be successful you will need exposure to software support & scripting using PowerShell, Shell, C# or a similar language, you will also need strong understanding of the software development lifecycle. The role … is an excellent opportunity for a support engineer looking to progress towards software engineering. They are based in London & the role will be fully onsite. What you will be doing: Supporting a large portfolio of secure applications & systems. Working closely with software engineers to identify & fix bugs in code more »

Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs. Role The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely more »

Finance Support Systems Analyst (Aderant) | Global Law Firm | Permanent | Hybrid | City of London | Up to £75,000 + Bonus (DOE) This client operates on a hybrid working model with 2 days a week being onsite in the City of London This role will support the Finance department … with opportunities to liaise with the Finance Director. Some of the responsibilities will include - Providing technical support for the financial systems. Working with external parties/vendors for user fixes/enhancements. Performing financial system reviews and identifying areas of improvement. ADHOC reporting on both the business and finance … side Support and development of in-house database applications. Creating reports and documenting processes Skills and Experience: Good knowledge of PowerBI Experience with Aderant applications Reporting and documentation experience Strong excel skills Use of SQL reporting, transact-SQL is desired To be considered, please ensure you complete your application more »

ideally 3+ years of hands-on experience with support background across multiple operating systems • working knowledge of software tools or platforms such as Microsoft Azure, Autosys, BigPanda, and IPcenter • good knowledge of Windows Server, Linux, scripting (SQL, PowerShell, Python), relational databases (Oracle/Sybase/MSSQL/PostgreSQL) • ability more »

The successful candidate will receive training and support to provide an exceptional client experience across a wide range of technology solutions. They will gain understanding of both the department and the business in order to be the first point of call for IT support issues. Role With mentoring … are there to ensure they get the most from their work experience. Successful completion of this apprenticeship gives you an accredited Level 3 Digital Support Technician, with training in how to: Helpdesk Operations and Functions. Maintaining Digital Systems and Services Fundamentals of Digital Systems. Administration of Digital Systems and … Operations and Security. Pathways and Career Progression. The role offers a permanent role upon completion of the apprenticeship depending on performance. Apprenticeship Standard Digital support technician (level 3) Training Provider ESTIO TRAINING LIMITED Working Week Between 9am-5:30pm, Monday to Friday. Expected Duration 18 Months Positions Available more »