101 to 125 of 175 Support Technician Jobs

The IT Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment such as servers, switches, printers, cabling, video conferencing systems, mobile devices, handheld scanners, wireless LAN, warehouse tablets, in-vehicle displays, and label printers. Key Responsibilities: Set up and maintain end-user hardware (Wi-Fi access … points, RF scanners) following SOPs and manuals. Provide 2nd and 3rd level IT support via ServiceNow, ensuring SLA compliance. Coordinate with vendors for hardware issues and take ownership of complex incidents. Manage incidents and problems, and support local IT projects and rollouts. Maintain accurate asset records in the central CMDB. Serve as primary IT support at your … location, including occasional support for other sites across Europe. Participate in IT-related projects and provide remote/on-site support as needed, including on-call availability. Represent and promote IT services within the organization. Who we are looking for Strong 2nd level desktop support skills (Windows 10, VPN, Citrix, Microsoft 365) Proficient with end-user devices More ❯

The IT Support Technician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment such as servers, switches, printers, cabling, video conferencing systems, mobile devices, handheld scanners, wireless LAN, warehouse tablets, in-vehicle displays, and label printers. Key Responsibilities: Set up and maintain end-user hardware (Wi-Fi access … points, RF scanners) following SOPs and manuals. Provide 2nd and 3rd level IT support via ServiceNow, ensuring SLA compliance. Coordinate with vendors for hardware issues and take ownership of complex incidents. Manage incidents and problems, and support local IT projects and rollouts. Maintain accurate asset records in the central CMDB. Serve as primary IT support at your … location, including occasional support for other sites across Europe. Participate in IT-related projects and provide remote/on-site support as needed, including on-call availability. Represent and promote IT services within the organization. Who we are looking for Strong 2nd level desktop support skills (Windows 10, VPN, Citrix, Microsoft 365) Proficient with end-user devices More ❯

About us: Flex IT is a growing and customer-focused IT services provider, committed to delivering high-quality technical support and infrastructure solutions. With a passion for service and innovation, we support a wide range of clients across sectors and are looking for an enthusiastic IT apprentice to join our team. Overview: We are now looking for an … eager candidate to join us as an IT Helpdesk Support Technician apprentice. This hands-on role will offer practical experience across core areas of IT support, including service ticket handling, hardware setup, user support and on-site assistance. You’ll work alongside experienced professionals and receive full training while gaining a recognised qualification. Responsibilities: Respond to … customer support requests in line with SLAs Answer phones using standard procedures and provide first-line technical support Perform daily backup checks and escalate issues where necessary Configure and install IT hardware (PCs, laptops, printers, routers, etc.) Keep customers informed on progress through the ticketing system Work to resolve tickets promptly or escalate to 2nd line support More ❯

Telecom Support TechnicianSheffield – Site based - Mon-Friday£28,000 – £30,000 Elevation IT are exclusively working with a progressive services business in Sheffield as the look to appoint a Telecom Support Technician As a result of their fast and continual growth, they are looking to expand their engineering team with an enthusiastic, highly talented and technically astute … support engineer. Key Responsibilities: Provide remote support and maintenance for telecom customers Provide technical and non technical phone support May involve some occasional field work Management of support case system The successful candidate will have the following experience: Minimum of 1 years’ experience in telephone system installation and maintenance Knowledge of iPECS phone systems would be … although not essential Experience of working with IP Networking, Switches, Routers and SIP Trunks Knowledge of Wi-Fi technologies Some knowledge of IT and Windows based operating systems and support beneficial but not essential Ability to communicate with people from a technical and non-technical background To find out more contact us today More ❯

Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge, for … benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation. Our client prides itself on great response times and first-class … manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and providing exceptional IT support to their clients, both on and off-site. You will be More ❯

few years and they are deliver an outstanding service to a growing number of clients. With continuing growth, we are now looking for an experienced and highly motivated IT Support Technician to support the existing team The main responsibility of the role is to deliver exceptional IT support by visiting and supporting their customers in the … well as the ability to work independently and take ownership of customer escalations. The successful applicant will have a minimum of 2 years' experience in providing 1st line IT Support, experience in 2nd line is desirable Microsoft Windows Server and Desktop platforms in particular Server 2008/2012/2016/2019/2022 and Windows 10/… Knowledge of helpdesk ticketing systems advantageous such as AutoTask Knowledge of RMM systems advantageous such as Datto, TeamViewer Take full responsibility for all A8 customers, providing first-class service support, engage regularly with every customer on a rolling timescale agreed with the IT Service Manager stablish a register of all customers, support required, products supplied, future plans and More ❯

IT Support Technician//2nd Line//Birmingham//£20-23/hour (Umbrella)//up to 5 months REED Technology are working with a client who are looking for someone to join a dynamic team as a Desk Side & Technology Support Analyst based in Birmingham. This contract offers a stable and rewarding … opportunity for an experienced IT professional who thrives in a hands-on support environment. Key Responsibilities: * Manage and resolve 2nd line incidents and requests via ServiceNow * Deploy and support IT hardware across offices/sites * Troubleshoot hardware, software & telephony issues * Support office moves, project setups, and AV/conference room tech * Maintain IT stock rooms and manage … asset lifecycle * Act as an escalation point for local and regional IT issues Experience required * Experience in corporate IT support * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable: * Microsoft Certifications/ITIL Foundation * Experience with More ❯

Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable … backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a More ❯

IT Support Technician | Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance to step … MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills and … exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer IT support queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues effectively More ❯

3rd Line IT Support Technician Up to £45K Stourbridge About the role The role will be responsible in providing 3rd-line technical support to resolve complex hardware, software, and network issues. Responsibilities - (but not limited to) Providing the type of personalised customer service you’d expect from a small firm handling 2nd and 3rd line support via telephone, email and remote support tools. Diagnosing and resolving complex issues in a Microsoft environment. Providing technical expertise to manage and lead the design, configuration and deployment of computer systems, networks and IT & Communication projects. Change and project implementation as well as process improvements, for internal projects as well as client projects. Coordinating with 3rd-parties such … as suppliers and channel partners when required, to resolve problems and queries. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and install new systems. Person Specification A proven understanding of: o Microsoft More ❯

Summit Human Capital is seeking a Secret or Top Secret cleared Desktop/Network Support Technician to support a federal program on-site at the Pentagon. The ideal candidate will meet the following criteria. Requirements: • 5+ years of technical computer networking experience • Active CompTIA Security+ CE certification • Active DoD Secret or Top Secret security clearance • Experience with … Remedy ticketing systems • Hands-on knowledge of Layer 1 networking infrastructure • Ability to work on-site daily at the Pentagon • Excellent written and verbal communication skills with ability to support high-level customers Desired: • Networking certifications • Prior experience supporting a Pentagon program Responsibilities: • Troubleshoot and resolve complex technical issues on-site • Work closely with LAN/network admins to … ensure desktop and network performance • Support data communications systems and network infrastructure • Plan and implement hardware/software upgrades and network changes • Assist Tier III engineers with incident response and network maintenance • Install and maintain LAN/WAN devices and cabling • Respond to incidents promptly and within SLAs • Submit and carry out standard network change requests • Help manage inventory More ❯

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well as dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients … at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations to our customers while meeting their business needs in full. Supporting Tier 1 with daily overflow of tickets and calls. Working alongside our 3rd line technicians to escalate calls as … and queries. Hands-on assistance with the configuration, installation, monitoring and maintenance of computer systems and networks, from the ground up to completion. The creation, maintenance and publishing of support documentation in order to assist colleagues in the quick resolution of incidents and to enable users to become more self-sufficient. Visiting customer sites to provide support and More ❯

Location: Birmingham Full-time: Permanent Salary: up to £40,000pa + Bonus Are you a Technical Support Technician or design graduate with an interest in fire safety, product compliance, or performance testing? This could be your ideal next step. We're working with a specialist manufacturer in the steel doors, frames, and windows sector, currently looking to bring … in a Technical Support Technicianto support their growing team. This is a fantastic opportunity to build your technical skills and gain hands-on experience with fire resistance and security-tested products , working closely with experienced engineers and compliance specialists. The Role: Creating and updating 2D AutoCAD drawings for steel doors, windows, and frames Supporting product design and fabrication More ❯

Robert Half have partnered exclusively with an SME in the Bristol area to recruit an IT Technician on a permanent basis The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers The IT department contributes to the successful running of various departments … for the department. IT Budget Management. Managing and Purchasing IT equipment for the business. Troubleshooting system and network problems, diagnosing and solving any software and hardware faults. Providing IT support, including procedural documentation and relevant reports. Assist with carrying out major upgrades throughout the year. Maintaining and updating the IT knowledge base. Maintaining and updating the IT Audit. Managing … equipment throughout the business and updating the Asset Management records. Assisting the IT team with open tasks and cases. Working on a task until completion (including working with external support, if appropriate). Providing day to day management and support to IT Apprentice And any other tasks as required by the IT Department Technical Knowledge/Experience required More ❯

We’re excited to offer an opportunity for a proactive and customer-focused individual to join our team as a 1st Line Service Desk Technician, with a primary focus on providing remote technical helpdesk support. Role In this role, you'll be the first point of contact for our managed service customers, helping to resolve technical issues and ensuring … a smooth and supportive experience. Your responsibilities will include logging and managing support tickets, handling follow-ups and escalations, and delivering remote and telephone-based support for client infrastructure and end users. We’re looking for someone who enjoys solving problems, communicates clearly and confidently, and takes pride in providing helpful, timely support. A logical and thoughtful approach … ticket Provide efficient customer service to a vast client base Work in accordance with company values, policies, procedures and standards. Building and maintaining strong relationships with customers through the support you deliver Maintain concise and clear documentation via ticketing system and knowledge base Essential skills, characteristics and experience You’ll thrive in this role if you: Are motivated and More ❯

We are seeking a proactive and customer-focused IT Support Technician to join our client’s growing team in Ipswich on a permanent basis. You will be the first point of contact for IT-related queries, providing exceptional customer service and ensuring efficient resolution of technical issues. Working within a Microsoft Azure and Office 365 environment, you will … manage support tickets, troubleshoot hardware and software issues, and escalate complex problems where necessary. Key Responsibilities: Act as the first point of contact for all IT-related support queries via phone, email, and ticketing system. Log, prioritise, and manage IT support tickets, ensuring timely resolution in line with SLAs. Provide 1st and 2nd Line IT support for Microsoft Azure, Office 365, and Windows-based environments. Troubleshoot and resolve hardware, software, and network issues. Escalate complex issues to 3rd line support engineers as required. Assist in user account management, including password resets, permissions, and security updates. Deliver outstanding customer service, ensuring users are kept informed throughout the support process. Maintain accurate documentation of incidents More ❯

Service Support Technician Salary – Up to £35,000 Location – West Sussex What we can offer you: Group Pension Plan – with matched contributions up to 5% Income Protection Scheme & Employee Assistance Program Company Share Incentive Plan & Save-As-You-Earn Scheme Discounts on Gym Memberships Rewards Platform – including high street discounts, employee benefits, and health & wellbeing offerings The role … contribute to investigations is essential. Additional tasks include maintaining process documentation, ensuring the upkeep of the work area and tools in line with 6S standards, and providing off-site support when necessary. What we want from you: Experience working in an electromechanical service and repair setting Proficient in using electronic test equipment such as digital voltmeters (DVM) and oscilloscopes More ❯

Service Support Technician Salary - Up to 35,000 Location - West Sussex What we can offer you: Group Pension Plan - with matched contributions up to 5% Income Protection Scheme & Employee Assistance Program Company Share Incentive Plan & Save-As-You-Earn Scheme Discounts on Gym Memberships Rewards Platform - including high street discounts, employee benefits, and health & wellbeing offerings The role … contribute to investigations is essential. Additional tasks include maintaining process documentation, ensuring the upkeep of the work area and tools in line with 6S standards, and providing off-site support when necessary. What we want from you: Experience working in an electromechanical service and repair setting Proficient in using electronic test equipment such as digital voltmeters (DVM) and oscilloscopes More ❯

Audio Visual Support Engineer Job ID: 34034 £28,000 - £33,000 per annum 8:30am – 5:00pm Monday – Friday Full Time, Permanent Basingstoke Our client is a market leading Audio-Visual equipment service provider. They are seeking the right individual, who is passionate about Audio Visual equipment to join their team as an AV Support Engineer (This role … will predominantly be office based with travel to customer sites in and around London you will have a business card to expense all travel). The successful candidate will support at both an operational and service/break fix level and will be required to provide a full office service to the client, including the day to day running … of Audio-Visual services. AV Support Engineer background needed for this role: Either previous experience as an AV Support Technician/Engineer or worked in a similar role as a Helpdesk Engineer, Field Service Engineer, Installation Engineer, Commissioning Engineer, Live Events Engineer etc. Experienced with products from Extron, QSYS, Crestron, SY Electronics, Kramer, CYP Europe and others. More ❯

IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring More ❯

IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯

Survey Support Technician (Heating) Eco Providers Ltd, Dutton Manor Mill, Clitheroe Road, PR3 2YT. ECO Providers Ltd are a Market Leading Company specialising in Energy Efficient Home Improvements. The business has grown significantly in the last 2 years providing Home Insulation, Heating Upgrades and Renewables. Offering a market leading package, working in a new purpose-built office in More ❯

Flexible Support AV Technician We are looking for ahighly adaptable and motivated individual with a passion for onsite AV support, you will have the opportunity to build on your skills working at numerous client sites across London and potentially Cambridge and Oxford on Business as Usual (BAU) support and events. This is a fantastic opportunity to … develop and grow your career in a dynamic and supportive environment in the role of Flexible Support Technician. Main Purpose of Position To provide customer-facing BAU support across the Companys client business units and outside clients in the safe and correct preparation, implementation, and operation of all aspects of all audio-visual, video conference, display, and presentation … the ability to fit easily into existing teams, adapting and picking up local working practices as required. Key Responsibilities and Duties Working within the Service Delivery team to provide support on client sites for general BAU AV support and Events support where required. To operate and support presentations, conferences, collaboration, and associated control systems. Setting up More ❯

determination to be the best we can be, ensures that those who want to grow and develop have every opportunity to. What will you be doing? As our IT Support Technician you will be providing Technical support for our internal employees as well as IT project support. We are looking for someone who is keen to join … a growing business where the customer is at the centre of our focus. · Password resets · Handling 1st & 2nd line IT support queries of internal and remote staff · Assist the team with 3rd line customer support escalations · Day to day IT maintenance · Setting up new users (hardware/software/telephony) · Microsoft Office 365 administration · Assisting with internal technical More ❯

Job summary Full time - 37.5 Hours per week - Permanent Contract The role of the ICT Desktop Support Technician is to provide second line support, both in person and remotely in both clinical and non-clinical settings. Due to the nature of the role successful candidate will be expected to work from two NHS sites (Including multiple satellite … full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we … Trac. Person Specification Qualification & Experience Essential Educated to degree level or equivalent experience gained in the computing industry, through attendance at specialist technical courses. Experience of providing indepth ICT support to Negotiated Service Level agreements in a hospital or large organisation environment. Desirable Recognised professional qualification in an electronic engineering/computing field such as MCSE MCSP (Microsoft Certification More ❯