1st / 2nd Line Support Technician
- Hiring Organisation
- Datasym
- Location
- Fareham, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £30,000
installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance. The technician will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required. … will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties are kept informed of any issues that need escalating. ...