2nd/3rd LineSupport Engineer IT MSP Location: Primarily office-based in the Reading area, with occasional visits to client sites Job Type: Permanent/Full-Time Salary: £30,000 £36,000 per annum + up to 10% matched pension contribution Full Clean UK Driving Licence required We are currently seeking a highly … capable 2nd/3rd LineSupport Engineer to join a growing IT Managed Service Provider (MSP). This is a fantastic opportunity for an experienced technical support professional who thrives in a customer-focused, multi-client environment. You ll provide enterprise-level technical support to a diverse client base, supporting the smooth … operation of computer systems, software, and hardware. Provide remote and occasional on-site technical support to clients (2nd/3rd line). Troubleshoot and resolve issues across hardware, software, and networking. Manage tickets and workflows via a helpdesk system. Setup, configure, and support desktops, servers, printers, phones, routers, firewalls, and access points. Assist with More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
1stLine IT SupportTechnician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Coatbridge based IT Support … cyber threats, and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1stLine IT SupportTechnician to join our growing IT team. This role is ideal for someone with a passion for technology and a … desire to provide high quality technical support to customers. As the first point of contact for IT related issues, you will play a key role in delivering technical assistance, resolving issues, and ensuring smooth day to day operations of all IT systems. Main Responsibilities: • Provide firstlinesupport for hardware, software, and network-related More ❯
1stLine IT SupportTechnician Ideal opportunity for someone with 1+ years' experience in IT support or helpdesk, eager to grow their skills in a dynamic MSP environment. Full-time, permanent role based in the South West of England with occasional on-site visits. Immediate start preferred - we welcome applicants who … client focus, they offer a supportive environment for technicians to gain hands-on experience across a range of IT systems and services. What will you be doing? As a 1stLineSupportTechnician, you'll be the first point of contact for technical support issues, assisting business clients remotely and on … this advert or email your CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - 1stLineSupport, Helpdesk, IT Support, Windows, Microsoft 365, DNS, DHCP, TCP/IP, Ticketing Systems, RMM, MSP, Active Directory, VOIP, 3CX, CompTIA, Microsoft More ❯
London, England, United Kingdom Hybrid / WFH Options
AWD online
FirstLineSupport Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a FirstLineSupport Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting … Windows 10 & 11 and Mac, with great interpersonal skills and an excellent telephone manner. As the FirstLineSupport Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Hunter Selection
1stLine Supprt Technician - up to £29,000 I am seeking a 1stlineSupportTechnician to work remotely while occasionaly visiting client sites in the southwest region. The right 1stlineSupportTechnician will be a part of the IT … Salary up to £29,000 Mileage paid Bank holiday time and a half pay Pension Training and progression opportunities Relaxed Dress Code Private Medical Cover Key Responsibilities * Deliver first-line technical assistance via phone, email, and remote tools * Monitor and uphold service levels, ensuring timely ticket resolution * Travel to client sites when necessary to provide in-person support * Accurately log and track support cases using internal systems * Diagnose and resolve common issues with hardware, software, and connectivity * Escalate more complex matters to second- or third-tier support * Adhere to internal procedures for case updates and documentation * Maintain and contribute to internal knowledge base and documentation standards * Prioritise clear, professional communication with clients More ❯
We have an exciting opportunity for a 1stLine IT SupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who … are keen to progress and succeed. 1stLine IT SupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management … tools Promote best practices and adhere to change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1stLine IT SupportTechnician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in More ❯
Keighley, West Yorkshire, Yorkshire and the Humber
Bluetown
Job Title: 1stLineSupporttechnician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1stLineSupporttechnician to … and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1stLine Helpdesk Engineer, IT SupportTechnician, 1stLineSupport Engineer, SupportTechnician, IT Support Engineer, 1stLineSupportTechnician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Keighley, West Yorkshire, Yorkshire, United Kingdom
Comprendo Ltd
Job Title: 1stLineSupporttechnician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1stLineSupporttechnician to … and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1stLine Helpdesk Engineer, IT SupportTechnician, 1stLineSupport Engineer, SupportTechnician, IT Support Engineer, 1stLineSupportTechnician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Job Title: 1stLineSupporttechnician Location: Crosshills, BD20 8TA Salary: 25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1stLineSupporttechnician to … and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1stLine Helpdesk Engineer, IT SupportTechnician, 1stLineSupport Engineer, SupportTechnician, IT Support Engineer, 1stLineSupportTechnician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
Keighley, West Yorkshire, Cross Hills, North Yorkshire, United Kingdom
Comprendo Ltd
Job Title: 1stLineSupporttechnician Location: Crosshills, BD20 8TA Salary: £25,000 starting salary though with a review after probation and a review annually Position: Permanent Full/Part time (Flexible Hours available) The company are currently looking for a 1stLineSupporttechnician to … and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1stLine Helpdesk Engineer, IT SupportTechnician, 1stLineSupport Engineer, SupportTechnician, IT Support Engineer, 1stLineSupportTechnician, Technical Support, IT Support, Hosted Technical Support Engineer may also be considered for this role. More ❯
FirstLineSupportTechnician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a FirstLineSupportTechnician, one day won't be the same as the next, ideally you will be the first port of call for Hardware and … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, FirstLine, Service desk, O365, Communication, Active Directory, Exchange More ❯