1st Line Support Technician
United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Premier Group
I am currently working with a brilliant established legal firm in central London who are looking for an passionate and euthanistic '1st Line Support Technician' to join their team on a permanent basis. The Successful Candidate must have at least 1 years experience … working as a Support Technician for a Law Firm. Job Title: 1st Line Support Technician Salary: £25,000 - £29,000 Location: Central London (Hybrid - rotating schedule - 2 days in the office one week, followed by 3 days the next … week) Industry: Legal Start: ASAP Responsibilities: Provide tech support for hardware, software, and peripherals. Log support calls, document outcomes, and update users. Resolve calls promptly and within SLA targets. Redirect/escalate support requests as needed. Offer professional and rapid user support. Liaise with More ❯
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