The Conference Center Audio Visual SupportTechnician provides support to the NCE Conference Center under the UDS Contract. This requires an individual who possesses a diverse set of technical skills, is proactive, flexible, and open to cross training. Primary Responsibilities: • Serve as an Conference Center Audio Visual Liaison for all events • Facilitate meetings and engage regularly with … awareness to Conference Center stakeholders concerning upcoming maintenance of AV/IT systems or technology refresh efforts associated with systems installed in the Conference Center spaces • Provide live event support • Maintain IT and AV equipment related to information displays, digital signage, monitors, laptops, video recording devices and other related end user devices • Operate and manage equipment for presentations, sound … for utilization of Conference Center equipment • Escalate AV/IT issues to Tier 3 when needed • Provide workstation (thick and thin client), VoIP Device, and voice and video conference support, which may include: • Resolve AV/IT incidents from cradle to grave, working closely with engineering teams and other ISP Contractor Stakeholders when AV/IT issues require Tier More ❯
IT Helpdesk - First Line Support (3-Month Contract) Location: Basingstoke Contract Length: 3 Months Agency Advertised Role We are currently recruiting for a First Line SupportTechnician to join a busy IT Helpdesk team on a 3-month contract based in Basingstoke . Key Responsibilities: Serve as the first point of contact for IT-related queries via … phone, email, and ticketing system Log, diagnose, and resolve technical issues or escalate to second-line support when necessary Provide support for hardware, software, and basic networking issues Deliver excellent customer service and ensure timely resolution of incidents Requirements: Previous experience in a first-line IT support or helpdesk role Strong communication and problem-solving skills Familiarity … and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Partnership
IT SupportTechnician Location: Ringwood, Hampshire, + Hybrid Home Working Salary: £25,077 + Profit Share + Benefits Hours: 37.5 hours per week full time The Role You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity … for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. Skills & Experience To succeed in this role, you will require a strong enthusiasm for IT … troubleshooting and problem-solving, and the ability to deliver exceptional customer service. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support Role-specific training is available through Microsoft Learn Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service More ❯
IT/AV SupportTechnician 12 Months Temporary Assignment Pay Rate - 15.77 - 16.48 Per Hour Weekly Hours - 36.5 (Days Monday - Friday) We are seeking technicians to provide support services to all customers of a university IT Group's services and products. This will be dealing directly with end user needs and issues, providing empathy and understanding, whilst … and assurance that customers' needs and requirements can be met and solved quickly in a professional manner. The main purpose of the role is to provide smart hands-on support across hardware and software platforms and products, escalating support to specialist teams were appropriate. Duties and tasks will include: Responding to escalated service requests with professionalism and timeliness … and accurately in a consistent manner Ensuring confidentiality, integrity, and availability for data. Following information security and data management policies ensuring, least privilege and information assurance Provide comprehensive technical support for hardware, software, and networking issues, including installation, configuration, and troubleshooting. Deliver responsive, on-site assistance to staff during critical periods, offering expert advice, guidance, and timely issue resolution. More ❯
IT/AV SupportTechnician 12 Months Temporary Assignment Pay Rate - £15.77 - £16.48 Per Hour Weekly Hours - 36.5 (Days Monday - Friday) We are seeking technicians to provide support services to all customers of a university IT Group's services and products. This will be dealing directly with end user needs and issues, providing empathy and understanding, whilst … and assurance that customers' needs and requirements can be met and solved quickly in a professional manner. The main purpose of the role is to provide smart hands-on support across hardware and software platforms and products, escalating support to specialist teams were appropriate. Duties and tasks will include: Responding to escalated service requests with professionalism and timeliness … and accurately in a consistent manner Ensuring confidentiality, integrity, and availability for data. Following information security and data management policies ensuring, least privilege and information assurance Provide comprehensive technical support for hardware, software, and networking issues, including installation, configuration, and troubleshooting. Deliver responsive, on-site assistance to staff during critical periods, offering expert advice, guidance, and timely issue resolution. More ❯
Application SupportTechnician Sittingbourne Up to £25k DOE Rural Kent (own transport essential) Are you a school leaver or graduate eager to start a career in technology? Do you have strong communication skills, a love of problem-solving, and plenty of enthusiasm to learn? Would you like to join a supportive team where you’ll be trained, mentored … and Windows applications (data mining tools) that integrate with their award-winning marketing software – now a fast-growing industry standard. The Role This is not the kind of IT support where you fix printers or reset passwords. Instead, you’ll be supporting applications, data, and CRM systems, making sure everything runs smoothly for clients. You’ll investigate issues, support … you gain experience. Knowledge of SQL would be a bonus, but full training will be given if you’re eager to learn Key responsibilities include: Providing application and data support for CRM and related systems Investigating and troubleshooting software and data issues (not hardware) Supporting and monitoring data imports, extracts, and integrations Configuring CRM solutions to meet client needs More ❯
Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays Description Markon is seeking an experienced Close SupportTechnician to deliver in-depth IT support and problem resolution across a wide range of technologies. This role involves troubleshooting and resolving user issues related to access … excel at analyzing customer requirements, coordinating with technical teams, and contributing to system upgrades and software implementations, all while ensuring a high level of customer satisfaction. Responsibilities Provide technical support for desktop hardware, software, and application performance. Troubleshoot issues across mainframe systems, LANs, PCs, and peripheral devices (e.g., printers). Support access administration, account management, and IT compliance … requirements. Assist with the setup, relocation, and installation of IT equipment (may involve lifting up to 20 lbs.). Collaborate with technical teams to resolve customer issues and support software upgrade implementations. Utilize help desk systems to manage and track customer support tickets. Ensure adherence to information security technologies, practices, and compliance guidelines. Qualifications Active TS/SCI More ❯
Job Title: IT SupportTechnician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT solutions for opticians and the optical profession … throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into customer … systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A company More ❯
Selsey, Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT SupportTechnician (German & English) £28,000 £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments across the UK and Germany. You … ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you ll help keep systems running smoothly and make sure clients feel supported every step of the way. What You ll Be Doing Own and resolve 2nd-line tickets … escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/ More ❯
PO20, Selsey, West Sussex, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT SupportTechnician (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments across the UK and Germany. You … ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets … escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/ More ❯
Selsey, Chichester, West Sussex, England, United Kingdom Hybrid / WFH Options
Integral Recruitment Ltd
2nd Line IT SupportTechnician (German & English) £28,000 – £36,000 Selsey/Bognor or Fully Remote (PO20) Excellent benefits including a 9-day working fortnight Are you looking for a 2nd Line IT Support role where your bilingual skills really matter? Join a fast-moving, collaborative team supporting diverse environments across the UK and Germany. You … ll be the go-to person for escalated issues, delivering outstanding technical support to both English- and German-speaking users. From Microsoft 365 troubleshooting to onboarding new users and devices, you’ll help keep systems running smoothly — and make sure clients feel supported every step of the way. What You’ll Be Doing Own and resolve 2nd-line tickets … escalated from 1st line within agreed SLAs. Provide clear, empathetic support in German and English across phone, remote, and email channels. Attend client calls/meetings in German; capture actions and next steps in both languages. Support onboarding projects (account provisioning, device prep, Microsoft 365 tenant configuration). Troubleshoot and resolve issues across Microsoft 365, Windows client/ More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Breathe Technology
forward thinking environment where your ideas matter, your skills will evolve, and youll be part of a company that values your contribution . What Youll Do As an IT SupportTechnician/Engineer (2nd or 3 rd Line) , youll be the go-to expert for resolving technical issues, ensuring our customers stay productive and stress-free. Your expertise … in Microsoft 365, Windows, and desktop support will be crucial in keeping our systems running smoothly. Each of our customers are allocated a dedicated team from Breathe, meaning you will become their go to expert. Key Responsibilities Provide IT support for Microsoft 365, Windows, and desktop-related issues Remotely troubleshoot hardware, software, and network problems effectively Manage and … resolve escalated support tickets, ensuring customer satisfaction Assist in onboarding new users , including setting up accounts and devices Support Office 365 applications, including Teams, SharePoint and Exchange Ensure to do updates, keeping systems running smoothly Maintain and update IT documentation Work closely with senior engineers and IT managers on infrastructure improvements Deliver exceptional customer service , keeping non-technical More ❯
Position Description We're hiring a Sr. Client IT SupportTechnician, specific to FACCSM Support to join our team at Scott Air Force Base. This position is supporting the members of the Armed Forces, ensuring the warfighting capabilities of our US Military. In this role, you will provide technical support for hardware, systems, sub-systems and … FACCSM). You will develop strategies to foster teamwork, promote excellence, and exude integrity as a leader on our team. Position Responsibilities: Provide remote and/or desk side support to client users to aid in the implementation of new capabilities, resolution of software problems, and assist in troubleshooting issues associated with accessing and utilizing servers and peripherals Field … products and will apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Organize and catalog printers, including assisting with life cycle replacements Troubleshoot, support, and navigate centralized printer controller Train end users in use of equipment and software Maintain and utilize telecommunications protocols Install new hardware and maintain existing hardware Apply Government approved More ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an IT SupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the initial … training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations … Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT supportMore ❯
Lewes, East Sussex, United Kingdom Hybrid / WFH Options
Sammons Recruitment Ltd
We are recruiting for an IT SupportTechnician on behalf of our client in Lewes on a temporary basis. The ideal candidate will be able to provide frontline support to customers and partners, ensuring timely and effective resolution of incidents and tasks related to IT equipment, software and services. This roles offers hybrid working after the initial … training period. A basic DBS is required. About the Role: Provide day-to-day technical support (first/second line) for users, covering hardware, software, peripherals and basic network issues Diagnose, resolve and escalate incidents and service requests using agreed processes and documentation Deploy, configure and maintain desktops, laptops, mobile devices and peripherals; carry out imaging and software installations … Support day-to-day operation of servers, basic network troubleshooting and connectivity checks; liaise with third-party suppliers where required. Maintain accurate asset inventories, documentation and knowledge base articles to support consistent service delivery Work with colleagues to ensure security, backup and compliance standards are maintained About You: Previous experience in first/second line ICT supportMore ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
Are you an experienced IT SupportTechnician looking for your next challenge We're looking for a proactive and customer-focused individual to join a busy helpdesk team in Waterlooville. In this role, you'll be the first point of contact for our customers, providing initial technical support, troubleshooting issues, and ensuring incidents are handled quickly and … in delivering an excellent service, solving problems, and escalating where required - all while keeping customers informed every step of the way. Key Duties Act as the first line of support for customer incidents and requests via phone, email, and ticketing system. Perform initial troubleshooting of software bugs, system failures, and connectivity issues. Provide first-time fixes where possible and … updated on progress, expected resolution times, and outcomes. Document recurring issues and solutions to improve the knowledge base. Monitor system performance and logs, reporting potential issues before they escalate. Support post-incident analysis by identifying root causes and recommending improvements. Skills & Knowledge Minimum 1.5 years' experience in IT support/helpdesk roles. Strong customer service focus and ability More ❯
Change your job, change your workplace, change your future We are actively building diverse teams and welcome applications from everyone Role: Customer SupportTechnician Located: Central London WC2R 2ND Package: Competitive Salary, benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is desk side support to the customer s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client s staff are able … to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and More ❯
WC2R, Fleet Street, Greater London, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer SupportTechnician Located: Central London WC2R 2ND Package: Competitive Salary, benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To … purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing The primary function is desk side support to the customer’s end users. This encompasses Hardware, Software and system administration. Defined as providing contracted IT support to ensure that the client’s staff are able … to do their job in support of their organisation's commercial goals i.e., access, shared resources, configuration, software installations, intranet and internet access, document management, hardware break fix and smart hands. To act upon Incidents and Service Requests assigned to you and your team in the ITSM toolset or equivalent ticketing system. To own end to end Incident and More ❯
IPMS TechnicianSupport (Level III) Location: Springfield, VA Clearance Required: TS/SCI Employment Type: Full-Time Regular Relocation Assistance: Yes Company Overview We are Ennoble First-the people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning … being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can't turn into an opportunity. Position Description The IPMS Technician (Level III) will provide technical support to the NGA In-Place Monitoring System (IPMS) program. The role ensures console operations are staffed, anomalies are resolved within established timeframes … and all reporting is completed accurately in support of NGA's TSCM program and modernization goals. This position will coordinate with the Technical Counterintelligence Division to ensure compliance with policy, training, and reporting requirements. Primary Responsibilities Operate, maintain, and troubleshoot the garrison IPMS. Resolve and coordinate anomalies with TSCM personnel. Perform tactical and strategic analysis of signals per procedure More ❯
ManTech seeks a motivated, career and customer-oriented Operations Center SupportTechnician to join our team in San Antonio, Texas. This is a 24x7 watch-floor position with rotating shifts that can vary between 10-12 hours. Ability to support rotational schedule to include day, mid and night shifts is a requirement. Responsibilities include, but are not … limited to: Review, assign, reconcile and support the transfer of data throughout their lifecycle. Provide technical assistance and telephonic support for monitoring to Intel Customers. Help provide support for Workflow Management services Communicates with technicians to determine task assignments Coordinates with Site Leads and Regional Managers on ticket prioritization and assignments Follows up with other work centers … to ensure task completion and task assignment Monitor and support ticket workflows Minimum Qualifications: Bachelor's degree in a technical discipline from an accredited college or university. Five (5) years of additional related experience may be substituted for a degree. 2+ years of Information Technology experience supporting a help desk environment Ability to support rotating work schedule as More ❯
RT Recruitment is partnering with a leading organisation in Central London that is seeking a skilled and customer-focused IT SupportTechnician to join their growing internal IT team. This is an exciting opportunity for someone who enjoys problem-solving, working with a variety of tech, and helping users stay connected and productive. The Role: You’ll be … the go-to person for technical issues across the company, providing first and second-line support both remotely and face-to-face. This is a hands-on role where no two days are the same! Key Responsibilities: Responding to IT helpdesk queries via phone, email, and in person Troubleshooting hardware and software issues (Windows, Office 365, etc.) Setting up … devices Managing user accounts and permissions through Active Directory Supporting video conferencing systems and meeting room tech Documenting fixes and maintaining technical records Escalating complex issues to third-line support when needed What We’re Looking For: 1+ year of experience in an IT support or helpdesk environment Strong knowledge of Windows 10/11, Office 365, and More ❯
Senior Broker Support/Broker Back-up Technician Job Market: Insurance Broking Senior Broker Support/Broker Back-up Technician About the role This is an excellent opportunity to join a global Lloyds broker who are leaders in their field. You will provide support to your team to deliver an excellent and comprehensive service in … candidate will also have exposure to clients and markets to help manage all aspects of the placing and running of Treaties across predominately North American Wholesale business. Senior Broker Support/Broker Back-up Technician Key duties Reviews client documentation to ensure that information presented is sufficiently comprehensive/accurate to support the quoting process Prepares or … quality and excellence in line with company process Builds and maintains strong relationships with internal stakeholders and external contacts to ensure service delivery meets expectations and is compliant Provides support and assistance to senior colleagues and/or their clients on request Deals with, or refers, client enquiries, renewals and mid-term adjustments Develops strong relationships with immediate Team More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE LATEST CLOUD … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac … with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/IT Service Desk More ❯
Role Purpose: Joining the CLS team and reporting to RMA Team Leader, the Service SupportTechnician will be responsible for delivering efficient and effective Survey and repair across the entire Chess portfolio of systems and equipment. The service team is also responsible for the build of Spare components ordered by customers. Key Responsibilities: Assist the RMA team leader … in accordance with agreed metric. Fault finding and evaluation RMA returns and provide feedback via RMA Survey reports. Carry out repairs, servicing and functional testing of RMA field returns. Support in the assembly and testing of customer spares orders. Liaise with CLS, Operations and Quality, resolving issues as required, providing reports and assisting in 8D investigations as required. Assist … leader in maintaining, reviewing, and updating process documentation on a regular basis. Upkeep and maintenance of RMA area, tools, and equipment in line with 6S process. Provide off-site support if required. Other duties as required. Skills & Experience Essential Prior experience in an Electromechanical service and repair environment. Knowledge and use of Electronic test equipment such as DVM and More ❯
CEdge has an opportunity for a User provisioning SupportTechnician Role located in Jefferson City MO. Roles & responsibilities: 7+ years' experience in maintaining AD 5+ years' experience in maintaining CA 5+ years' experience in AD System Administration in multi-domain, multi-forest design and design and setup for CA. 5+ years' experience in Windows Server and related Windows More ❯