151 to 175 of 179 Support Technician Jobs

We are offering an exciting opportunity to join the CTS Group as a Technical Support Apprentice offering 1st Line Telephone & Remote Access Support to CTS Group clients. If you are looking to learn and have a passion for Windows 10 Desktop environments, Windows Server, Microsoft Office 365 and … Active directory. We want to hear from you! Role Job Description: 1st Line Telephone & Remote Access Support to CTS Group clients Solving user problems/answering calls and logging tickets New user & application setups (Laptops and PC's) Day-to-day user/systems support (printer installs, etc. … Providing in-house technical support to CTS Office employees Workstation troubleshooting Training & answering queries (re: MS Office-based apps.) Escalation of client requests (systems development & sales) to consultants/account managers. Occasional on-site support/delivery of goods & services to clients, site auditing & fact-finding visits Training more »

The Level 3 Helpdesk Technician is a senior technical support specialist responsible for providing advanced troubleshooting, problem resolution, and escalation support for complex IT issues. This position requires in-depth technical expertise, strong analytical skills, and the ability to lead and mentor junior members of the helpdesk … team. Key Responsibilities: Advanced Technical Support: Serve as the highest level of escalation for technical issues unresolved by Level 1 and Level 2 helpdesk technicians. Conduct in-depth analysis and diagnosis of complex IT problems related to systems, networks, applications, and infrastructure. Develop and implement effective solutions, workarounds, or … Coordinate and manage escalated tickets, ensuring timely resolution and effective communication with stakeholders. Act as a liaison between the helpdesk team and other IT support groups (internal or external), including system administrators, network engineers, and software developers. Provide guidance, technical expertise, and mentorship to Level 1 and Level more »

and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation Training Apprentices will be working towards the Information Communications Technician level 3 apprenticeship standard, including Functional Skills in maths and English if required. This will be undertaken through the adapted Azure Cloud programme, delivery … method and location to be confirmed. Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is part of QA's … drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise more »

Job summary Toassistin the development, maintenance and support the relevant systems for which the applicable Locality Team is responsiblein accordance withspecifications/operational requirements of NHS Wales. Main duties of the job The post holder will be able to: Establish and maintain effective written and verbal communication with individuals … role of DHCW nowledge of relevant NHS standards and legal requirements relating to Information Governance and Security Experience Essential Experience in providing relevant technical support at the appropriate level Skills and Attributes Essential Good communication and problem solving skills Ability to learn new technologies with minimum supervision Ability to more »

IT Support Engineer/Technician - Liverpool - £27,000-£30,000 - Onsite IT Support Engineer/Technician to join a UK leading wellbeing business based in Liverpool. They are a leader in their sector offering support, coaching to supply their services. They are growing considerably and … looking to add an additional 3 IT support Engineers to join their team based in Liverpool. They offer fantastic career advancement alongside regular salary reviews. Key skills Office365 Active Directory Strong experience in solving end user technical issues. Experience of managing the M365 suite from emails, Windows Defender, and more »

Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems … that is independent, expert, value for money and operated with integrity, openness and trust. The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships … with internal staff and upholding the reputation of IT within the organisation. Responsibilities: Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate more »

and have recently gone through a period of growth and restructuring which sees them moving into new offices and starting to move their IT support back in house. This will be a busy, varied, and interesting role, supporting approx. 150 users across 4 sites, although most people are based … other sites may be required. Troubleshoot a wide range of IT issues Identify trends and monitor event logs Manage helpdesk and asset management system Support project work Support the Head of IT in maintaining the network and replacing hardware A note to say due to their location you … with the chance to be part of something really important in a great environment. what were looking for. You will need to have good support experience and a strong level of digital knowledge across a full range of devices. A good understanding of PC Architecture laptops, mobile devices along more »

the opportunity to work with technologies such as Amazon Web Services, Azure and JumpCloud, building highly desirable skills for a successful career! Role Our support team works with cutting-edge cloud technology to support customers across the UK and Europe. We work 100% remotely and help our customers … do the same. Key responsibilities: Providing day-to-day support for customer laptop installations (Windows 10 & 11) Assisting customers with queries related to tools such as Office 365 & JumpCloud Helping customers connect to devices such as headsets, printers Actioning user tickets including internal employee changes and customer related queries … Providing advanced support to IT team as capability and knowledge grows throughout role Building/commissioning customer laptop/desktop computers Administering Microsoft 365 for Business customer accounts Administering JumpCloud including creation/modification of users, devices Carrying out certain administration tasks, such as PowerShell scripts or other automated more »

My client based in Reading are looking for a Support Specialist to support their customers in the use of using their on-line learning platform. Previous technical or software support would be preferable. This is a Hybrid role paying £25-28Kpa depending on experience. This role … resolution cannot be identified, all within agreed KPI guidelines. • To obtain and evaluate all relevant information to maintain quality befitting of a world class support service. • To manage customers’ accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute … customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments, including the Technical Team (Tier 2) and Development Team (Tier 3) • To facilitate working closely together across disparate teams and widely varying time zones more »

On behalf of our client, we are seeking a highly motivated individual to join the Technical Support team as a 2nd Line Technical Support technician. Having recently entered an exciting phase of growth this is a brilliant time to be joining the business. In this role, you will … reference. Escalate complex technical issues to the appropriate internal teams, following established protocols and ensuring timely resolution. Collaborate with other members of the technical support team to share knowledge, best practices, and contribute to the continuous improvement of the support processes. Ensure high levels of customer satisfaction by … systems. Knowledge of firewalls and IP based networks. Strong problem-solving abilities, with a logical and systematic approach to issue resolution. Experience with remote support tools and ticketing systems is highly desirable. Ability to work independently and efficiently manage multiple priorities in a fast-paced environment. Employee Benefits: Great more »

required To carries out additional duties as requested by Mentor, Senior Setter(s) or Team Leader(s) To undertake work-based learning assignments with support of NVQ assessor and Mentor Training The Apprentice will be working towards the Level 3 Engineering Technician Apprenticeship Standard Qualifications include Level … Diploma in Advanced Manufacturing Engineering (Development Knowledge) The Apprentice will be working towards a Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) - Technical Support Technician Pathway College attendance will be at Colchester Institute Campus and online Dalau Ltd are committed to giving opportunities to allow the next … environment so that employees always know what they are working towards and what the reward is at the end of it Apprenticeship Standard Engineering technician (level 3) Training Provider COLCHESTER INSTITUTE Working Week Monday - Thursday, 06:30 - 17:00 or 16:30 - 03:00 or Monday - Thursday more »

Who are Azets Azets are a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our more »

Job summary Working on the ICT Service Desk providing 1st line ICT support to all CWP staff via the telephone or email, logging all Incidents or Service Requests on to the call management system. The role is based in Ellesmere Port with some remote working as part of a … recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to … YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to more »

friendly, energetic, team-oriented, and dedicated to career growth and personal development. We're committed to developing our team throughout the apprenticeship with full support from the team. We're eager to support the next IT apprentice - could it be you? Role To support Scholars Academy trust … are kept informed, motivated and trained to achieve the goals expected by the MAT To provide an efficient, reliable and usable ICT service to support curriculum and administrative provision in the Trust To ensure the availability of a fully operational network, class computers and any other IT equipment, liaising … with ICT Lead and off-site technical support where necessary including responsibility for: filtering, monitoring and firewall management Server administration Web administration Installation of new software Installation of new workstations and peripherals on curriculum and administration systems including email and internet access of the ICT network Carry out repairs more »

Our client is a local provider of IT solutions based in West Somerset, committed to delivering exceptional service and support to their clients. They specialise in diagnosing and resolving IT issues, setting up computer systems, and optimising IT networks for businesses of all sizes and individual users. This role … full time, 5 days a week (40 hours per week). Role Overview: The client is seeking a dynamic and proactive 1st Line IT Technician to join their team on a fixed-term basis initially for 3 months with a view to potentially become a permanent position. The successful … candidate will be responsible for diagnosing IT issues, setting up computer systems, providing on-site support at customer premises, assisting with server setup, and managing IT networking infrastructure. Key Responsibilities: Diagnose and resolve IT issues reported by clients, both remotely and on-site. Install, configure, and maintain computer systems more »

Our client, based locally, is searching for a confident 2nd Line Technician, ready to take their career to new heights. Joining the fast-paced world of an MSP, your role will include a variety of technical tasks, as well as delivering high level customer service directly to clients and … through IT channels. Are you ready for the next step? The Role: Uphold excellent customer service standards, taking ownership of support queries and fostering strong customer relationships. Act as a 2nd point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Collaborate more »

Aspire Recruitment is working in partnership with this local IT specialist company based in Bexley. They are looking to recruit an experienced technical support engineer Hybrid working. The Role: Reporting to the Service Delivery Manager Ensure the progression and swift resolution of calls logged with the Service Desk and more »

to a high standard; ensure that the client documentation reflects the changes. Investigate, diagnose, and resolve technical issues raised by your client base. Provide support to clients owned by other Technical Leads in case of absence or unavailability. Work alongside the other team members to deliver complex projects when more »

Our clients are recruiting for an establishedSystems Support Technicianto fill a new challenging role. The ideal candidate will have a strong background in IT support, excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a … positive customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM systems, specifically Salesforce, for case logging, tracking, and resolution. Conduct product training sessions for customers to enhance their understanding and proficiency in using … glitches, and potential improvements before product release. Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Minimum Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Ability to interact confidently and effectively with customers of all technical more »

you face. They believe in reducing complexity, modernising the workplace, and leading through action. Your new role This role is a second level application support position, however there may also be expectations to answer the phones and complete first level activities. The focus is on case and issue management … user instruction, investigating problems and resolving issues. What you'll need to succeed 2 years + experience in technical Helpdesk support role. Technical skills in SQL and database management. (preferred) Good understanding of Payment systems & Processes (preferred) Working knowledge of Windows operating systems from Windows 7 onwards Basic networking more »

excellent communication skills, looking for a challenging yet rewarding career in engineering, look no further. We have an opportunity for an enthusiastic and ambitious Technician to join us on our mission to seamlessly deliver end-to-end control systems. What we need from you. You are a team player … who will be working within our system support department who are responsible for preventative maintenance, design and modifications of existing SCADA, PLC and associated sub-systems as well as providing 24-hour emergency call out nationwide. For the right candidate, on the job training and mentoring will be provided more »

are committed to training Pre-registration Pharmacy technicians every year giving a large amount of opportunities for successful candidates to develop within the Pharmacy Technician career pathway, so you will be helping to develop their skills (Ensuring that relevant criteria are met for the Pre Reg Trainee Pharmacy Technician role) Duties/Areas of this post include: Dispensary - management support Develop links with other hospital staff, as appropriate for service needs Project work Mentor for Trainee Pharmacy Assistants, Rotational Foundation Pharmacy Technicians and pre-registration Trainee Pharmacy Technicians Leadership Applicants must hold a BTEC Pharmaceutical Sciences/… NVQ 3 or equivalent, be Registered as a Pharmacy Technician with the General Pharmaceutical Council (GPhC), must hold Accuracy Checking Pharmacy Technician (ACPT) qualification and have management/leadership experience Previous experience of working in Hospital or Community Pharmacy is essential. Main duties of the job The post more »

IT, specifically Xerox and related Xerox systems such as Microsoft. A Driving licence is required for this role. Role The Apprentice will carry out support desk calls Assist with installations, Databases, Internal software and hardware queries. Training Learning will take place every day on the job with a release … as prescribed by the course. Level 3 Information Communication Technician Apprenticeship Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Functional skills in English and maths to Level 2 as required. Progression to Full Time employment and/or higher level apprenticeship/… further training for the successful candidate. Apprenticeship Standard Information communications technician (level 3) Training Provider BOURNEMOUTH AND POOLE COLLEGE, THE Working Week 9-5 Monday through Friday. Some late return evenings but time in lieu is given. Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 31st August more »

Electrical Maintenance Engineer We are currently recruiting for an electrical maintenance engineer to join an industrial manufacturing facility based near Gravesend, Kent. The maintenance engineer will be involved in meetings, plant shutdowns, carrying out risk assessments and drafting health and more »

Electrical Maintenance Engineer We are currently recruiting for an electrical maintenance engineer to join an industrial manufacturing facility based near Gravesend, Kent. The maintenance engineer will be involved in meetings, plant shutdowns, carrying out risk assessments and drafting health and more »