151 to 175 of 185 Support Technician Jobs

Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes) Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software … of Windows 10 and Microsoft Office suite of products Ability to troubleshoot and resolve desktop hardware faults Build new laptop and have sufficient knowledge on the imaging process Mobile support: iOS and Android Basic printer support More ❯

Senior Hosting Technician - 2nd/3rd Line Support Location : Redhill (Hybrid) Salary : £35,000 - £45,000 (more for the right person) + 5% performance bonus Hours : 8-hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From … our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting … Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level technical support across our hosting, networking, and cloud infrastructure environments. You'll handle escalated issues from the 1st Line team, troubleshoot complex systems, and play a key role More ❯

emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership … of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets and service requests to determine the correct SLA/urgency Ensure that all telephone, chat and email requests are logged within the ticket management tool Complete investigation and diagnosis via the remote management tools … for tickets, ensuring regular status updates are communicated to the customer Identify and report any potential service breach to the Service Desk Management Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯

Eden Brown Synergy are working with a large Financial Services organisation based in Norwich City Centre who are looking for a number of experienced Deskside Support Technicians (2nd line) for 12 months. The role is full time, to start ASAP and paying £19.50 PAYE + holiday pay or £25.13 Umbrella per hour. The role is 5 days a week … responsible for looking after day-to-day issues passed on from service desk that require further investigation to resolve. Deskside technicians are required to work onsite or offer remote support to 1000+ colleagues. You will work alongside other regional technicians and departments to offer the best possible service. Providing 2nd line support in a corporate environment Excellent customer … Responsibilities Management of stock Issuing of hardware and handover To answer queries, fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing More ❯

Are you passionate about IT? Do you have previous experience working within IT support? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous experience within IT … support, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pmSalary - £30,000 with some great benefits including some hybrid workingSome of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner/leaver/mover process … Taking ownership of mobile device management Acting as first point of contact for IT support incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work The suitable candidate: Previous experience within and a More ❯

Are you passionate about IT? Do you have previous experience working within IT support? Are you a driver that lives locally to the Watford area? If so I'm recruiting for a fantastic organisation in the Watford area that are looking to add to their IT team. This opportunity would suit a candidate who has previous experience within IT … support, a keen interest in IT, as well as someone who is a great team player with strong communication skills. Monday - Friday - 9am - 5pmSalary - £25,000 - £27,000 with some great benefits including some hybrid workingSome of the duties will include: Working within a team to assist with support ticket resolution Assisting with the joiner/leaver/… mover process Taking ownership of mobile device management Acting as first point of contact for IT support incidents, ensuring a timely resolution Administration of cloud and on-premises IT systems Providing IT equipment and running inductions for colleagues Communicate to colleagues how they support incidents are progressing Taking part in project work The suitable candidate: Previous experience within More ❯

and/or escalation, monitoring and escalating tickets according to our SLA's and keeping users informed on status and progress of their tickets. This is an Azure Cloud Support Level 3 Apprenticeship whereby the successful candidate will complete up to 13 months practical work and 4 month end point assessment period. The qualifications you will earn include Information … Communication Technician Level 3 Apprenticeship, Microsoft Azure Fundamentals (AZ-900) and Microsoft 365 Fundamentals (MS-900). Responsibilities: Monitor the service desk mailbox and unassigned queue when assigned the task to ensure that emails and requests are actioned and responded to in a timely manner and adhere to any SLA’s set Call/chat handling for all inbound … customer contact to support new and existing ticket requests Assist in creating new or updating existing documentation Log all tickets and service requests reported via telephone, chat, email, or automatically generated Take ownership of specific tickets, ensuring that they are monitored, tracked and updated accurately and concisely throughout their lifecycle Carry out initial support and classification of tickets More ❯

As part of our Global Technical Operations Team, you’ll learn how to deliver high-quality technical support and break-fix services to ISDM’s managed service customers. You’ll work closely with experienced engineers and the Service Desk Lead to gain hands-on experience across video conferencing, audio-visual, and collaboration technologies. Role Assist the Service Desk team … in responding to customer support queries via phone, webchat, or video call. Learn how to log, track and update support cases in systems such as ASM or ServiceNow. Shadow engineers to understand fault diagnosis and basic troubleshooting steps. Support the setup and testing of AV and VC equipment in collaboration spaces and meeting rooms. Help monitor and … maintain customer systems to ensure consistent performance. Participate in preventative maintenance activities under supervision. Learn how to prepare and deliver clear handovers to ensure continuity between shifts. Support with admin tasks such as updating customer documentation, asset lists, and reports. Training Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient More ❯

Job Title: IT Support - Microsoft 365 Technician Location: West Yorkshire Salary: Competitive We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and … excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship. Responsibilities: Deliver first-line and advanced technical support for Microsoft Dynamics CRM and all associated business critical applications including issue diagnosis, resolution, and escalation where necessary Monitor and administer ITSM Perform light-touch configuration and customisation within Dynamics CRM and Power Platform (Power Apps More ❯

Cooper Lomaz are delighted to be working with a leading organisation based in Great Yarmouth who are looking to appoint an experienced IT Support Technician. This role is a key part of the IT team, responsible for delivering exceptional Service Desk and day-to-day technical support to internal users. The successful candidate will ensure systems remain secure … stable, and provide a seamless user experience across the business. You’ll be the first point of contact for IT queries, ensuring all support requests are handled efficiently, resolved within agreed SLAs, or escalated appropriately — while maintaining clear and proactive communication with users throughout. Key Responsibilities Provide effective 1st and 2nd line IT support for both hardware and … software issues. Manage incoming Service Desk requests, ensuring tickets are prioritised, updated, and resolved within SLA targets. Maintain an on-site presence to support and operate the Service Desk during core business hours (8:30 a.m. – 5:00 p.m.). Oversee user endpoint devices, including installation, configuration, deployment, and maintenance. Maintain accurate hardware inventories and software licensing records. Conduct More ❯

Atlantic, Iowa, and candidates must be available to work on-site. Applicants must be authorized to work in the United States without sponsorship. General Summary of position: Provides technical support for computer hardware, software, telephones, emails and office equipment. Responds to branch and/or departmental requests for installations and general assistance; and acts as an information source to … This job class requires knowledge of computer hardware and software systems, and the ability to effectively troubleshoot and resolve a variety of computer problems. Essential Duties and Responsibilities IT Support responsibilities including, but not limited to: Provides technical support for telephones, emails, computer hardware, software and office equipment for bank employees; responds to branch and/or department More ❯

Jr Computer Technician/Desk-Side Support Rate $18/hr Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such as delivery, installation, moves and changes of end user's computer equipment and peripherals to include laptops, desktops, monitors and host components. Client provides a good supportive work environment … Strong communication skills both verbal and written Attention to detail is critical Problem solving and the ability to work in both with team and independently Job Purpose: All technical support positions not listed separately. Duties: Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes organization goals by accepting ownership More ❯

Overview & Responsibilities We are seeking a Windows Migration Engineer with strong hands-on experience supporting enterprise-level Windows OS migrations. The ideal candidate will be responsible for on-site support across multiple locations, ensuring smooth and successful Windows 11 deployments. Key Responsibilities: Support end-to-end Windows OS migration activities Troubleshoot migration failures and post-migration issues Re … troubleshooting ✅ Experience Required 1.5–2 years hands-on experience with Windows 11 migration Practical knowledge of Windows 11 deployment processes Basic understanding & usage of SCCM Strong troubleshooting and customer-support skills More ❯

day basis, you will assist our experienced IT Engineers by: Providing 1st fix IT diagnosis over the telephone for hardware, software, network, antivirus and operating system issues Providing remote support to clients for Microsoft platforms Fixing, preparing and replacing hardware for clients Supporting with installing and configuring computer systems Troubleshooting system and network problems, as well as diagnosing and … ensuring management of database Training There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship Apprenticeship Standard Information communications technician (level 3) Training Provider THE DEVELOPMENT MANAGER LTD Working Week Monday- Friday Between 9.00am- 5.30pm Expected Duration 1 Year 10 Months Positions Available 1 Closing Date Friday, 5th December More ❯

Rullion are currently recruting for the following role for one of our leading Energy clients : Late Shift Support Removal Technician ASAP Start Location : Worcester,UK Duration : Initially 6 months + Inside IR35 Rate : £15.34 per hour Hours: Monday to Thursday 2.30pm till11.30pm. Friday 2.30pm till 6.00pm PPE provided by client About our client : They are a world leader … layer manufacturing of metals, with a current fleet of 24 AM machines. They are committed to delivering high-quality solutions to our clients and are looking for a dedicated Support Remover to join their team. Plenty opportunities within the business which is a huge great point as well as chance for temporary to permanent. Responsibilities: Remove support structures … protocols and company guidelines. Report any issues or defects to the supervisor. Collaborate with the production team to ensure timely completion of tasks. Qualifications: Experience with 3D printing and support/Feed removal is preferred. Grit blasting Experience desireable. Strong attention to detail and manual dexterity. Ability to read and interpret standard operating procedures. Good communication and teamwork skills. More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of (phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you soon. More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of £(phone number removed) (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you soon. More ❯

work with over 100 SME's who utilise their range of specialist software solutions - including Accountancy, Business Intelligence, Warehouse Management and more, who are looking to appoint a Software Support Analyst. The core focus of the role is to provide pre and post-sales support to clients who are considering taking on the software or who have already … implemented it. To be able to provide the best level of support, the ideal candidate will have operations experience in Accountancy, Finance, Bookkeeping etc and will have a genuine interest in Software and Technology. All software training is provided, however crucially you will need to have a good level of IT fluency and a curious, problem solving and customer … centric mindset. This is an all through support role where you will be assisting clients with anything from lost passwords to complete system failures! In return my client can offer a starting salary of £30,000-37,000 (DOE), hybrid working arrangements and extensive training and development from inception and throughout your career. We hope to hear from you More ❯

have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion, and creativity to … not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics. Job description: Job Description Job Title: Field Technician Location: Hertfordshire/Cambridge/Buckinghamshire/Bedfordshire/Northampton Remote Field based role Role Description Do you have a strong interest in new technology? Have you been active … and be flexible on working hours and days as the role requires some evening and weekend shifts. We provide a non liveried company car, tools and laptop etc. The technician will also be responsible for ensuring the accuracy of the data from the metering equipment and software in panel homes and will be covering a wide area along the More ❯

1st Line IT Support Apprentice based in Harlow. Supporting local businesses within a 10-mile radius of the office supporting customers both onsite and remote from the office location. Role Be a friendly face of IT while users are experiencing problems. Taking requests from users via in email, ticketing system, telephone and in person Logging full details of time … and work undertaken to ticketing system Completing initial troubleshooting in a timely manner Monitor the Support ticket system for incidents requiring escalation or urgent attention Build and maintain desktop/laptop PCs/Macs and Windows Servers Follow and apply IT policies and procedures applicable to each client Help and advice with Ad-Hoc IT requirements from clients Diagnose … and resolve hardware and software faults System health checks Software and App support Travel to visit other business to help with IT Support Travel to other business to collect equipment from customer sites Install Hardware on clients sites Install infrastructure wiring on clients sites Undertake other such duties as may be reasonably required, including the possibility of out More ❯

Company description: Media help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their More ❯

Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining More ❯

Company description: As people increasingly move across channels and platforms, Kantar Medias data and audience measurement, targeting, analytics and advertising intelligence services unlock insights to inform powerful decision-making. Working with panel and first-party data in over 80 countries More ❯