Kingston upon Hull, City of Kingston upon Hull, East Riding of Yorkshire, United Kingdom
Ricoh
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer SupportTechnician Located: Hull Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with … whilst carrying out day-to-day duties. You will ideally have Technical Proven experience of the build and configuration of standard desktop/laptop technology Experience of providing software support and installation services across a range of industry standard applications and operating systems Experience of providing hardware break fix services across standard desktop/laptop environments Experience of providing … network support services across standard network environments General ITIL - Foundation or the appropriate on the job experience Good organiser, priority driven, and able to multi-task to meet service priorities Methodical with attention to detail, but prepared to meet customer expectations Communicate effectively with strong customer focus Experience of working in a client facing environment We are an equal More ❯
Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer SupportTechnician Located: Nottingham/Derby Package:Competitive Salary, Pension, Benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep … whilst carrying out day-to-day duties. You will ideally have Technical Proven experience of the build and configuration of standard desktop/laptop technology Experience of providing software support and installation services across a range of industry standard applications and operating systems Experience of providing hardware break fix services across standard desktop/laptop environments Experience of providing … network support services across standard network environments General ITIL - Foundation or the appropriate on the job experience Good organizer, priority driven, and able to multi-task to meet service priorities Methodical with attention to detail, but prepared to meet customer expectations Communicate effectively with strong customer focus Experience of working in a client facing environment We are an equal More ❯
We're offering an exciting opportunity for a motivated and enthusiastic individual to join our IT Department in Chorley as an IT Support Apprentice. As part of our busy IT support function, you will be responding to IT incidents both remotely and in-person, managing hardware updates and running back-ups. The role offers great variety. Role Roles … and responsibilities but not limited to: IT Support: Logging and processing support calls and tickets Diagnosing and resolving password problems and basic user issues Using ScreenConnect to provide remote assistance to users Talking to staff to determine the nature of problems they encounter Escalating complex issues to senior team members when required Investigating and troubleshooting computer software and … cost effective procurement of computer hardware and peripherals Setting up equipment for new staff members Basic repair and maintenance of IT equipment Maintaining accurate asset records Training Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required Potential for a full-time role upon completion of the apprenticeship programme Apprenticeship More ❯
Chesterfield, Derbyshire, England, United Kingdom Hybrid / WFH Options
Pertemps Leeds Commercial
Role: IT Support Specialist 1st line & 2nd line support Salary: Up to £30K Location: Chesterfield Hybrid: Option for work-life balance Overview: We are seeking a proactive and customer-focused IT Support Specialist to provide first- and second-line support across our UK and Nordic operations. This role offers exposure to a broad range of IT … and helpdesk ticketing system. Diagnose and resolve technical issues with hardware, software, networks, and peripherals. Set up, configure, and maintain desktops, laptops, mobile devices, and other IT equipment. Provide support for Microsoft 365, Windows, and other common business applications. Perform user administration on Active Directory and other relevant platforms. Record and manage issues using IT support tools, ensuring … Environment: Reporting to the IT Service Manager within a matrix organisation. Based at the UK Head Office with a UK-based IT team of six. Occasional travel required to support depot IT requirements in the UK and potentially internationally. Experience & Skills Functional: experience within an IT support function or relevant degree. Competence with Microsoft Windows, Active Directory, Group More ❯
Technician, Senior IT (Computer Support) Austin Community College Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date. Austin Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout … Focused on student academic achievement and postgraduate outcomes Welcomes difference and models respectful interaction with others Engages with the community both within and outside of ACC Job Posting Title: Technician, Senior IT (Computer Support) Job Description Summary: Maintains, installs, supports, and manages Austin Community College (ACC) computer, telecom, and network infrastructure systems and equipment; provides professional-level network … support functions and customer assistance services. Job Description: Description of Duties and Tasks Essential duties and responsibilities include the following. Other duties may be assigned. 1) Provides technical support for all faculty/staff, and general academic computers; training and assistance to faculty and staff in ACC departments; analyzes problems and implements solutions according to department guidelines and More ❯
Sept 2025. Initial fixed-term contract (mat leave cover), with potential for extension to long-term engagement based on performance and operational needs. Seeking a capable Lab/Field SupportTechnician to provide on-site chemical services at a major UK refinery. This role supports hydrocarbon processing, water treatment, and fuel additive systems through hands-on sampling, testing … customer service. Key Responsibilities Conduct oil and water sampling across refinery and field locations Perform basic laboratory testing and prepare technical reports Communicate findings and recommendations to site stakeholders Support hydrocarbon process monitoring and additive dosing systems Manage on-site chemical inventory and maintain accurate stock records Uphold safety, environmental, and quality standards in all activities Liaise with customer More ❯
Ghostrock, a subsidiary of Three Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking anElevator/Conveyor SupportTechnician, US Navy to join our team inSan Diego, CA. Position Responsibilities: Provide mechanical and electrical repair and testing of US Navy Elevator/Conveyor systems/equipment onboard ships and in the shop. Conduct removal, maintenance More ❯
IT Onsite Support role Bromborough (5 days on site) Contract £140 to £190 a day A well established consultancy firm is looking for an onsite Support Engineer to join the IT Team on a contract basis. This is a great opportunity for anyone looking to gain practical hands-on experience in the IT field. You will be the … first point of contact for all IT Support needs providing essential technical support in a dynamic working environment. As an Onsite Support Engineer You will be the go-to person handling both remote and onsite support. Your responsibilities will include: 1st/2nd line support for both hardware and software You will be provide system maintenance … and support Device Management :configure new laptops, support mobile devices (both IOS and Android) The ideal candidate will have the following essential skills IT Infrastructure Windows 10 Office 365 Hardware Laptop imaging Mobile device management/Support Printers The role is based in Bromborough (5 days a week) | Paying up to £190 a day If you are More ❯
IT Support Engineer Role Overview Provide user support via the service desk both remotely and in person. Issue, repair, and arrange the return of IT equipment. Maintain and support IT systems including Active Directory, Microsoft 365, and related platforms. Monitor and test backups. Manage IT onboarding for starters and offboarding for leavers across equipment and applications. Responsibilities More ❯
Technician 2 (IT Support) About the role As a Technician 2 with expertise in the IT domain, you will collaborate with our client's Technical team. You will be responsible for Technical/IT support. Our client is currently looking for a recruit to join their current team. Below are the job details for your reference: You More ❯
Hours: Monday - Friday 12:00 PM - 9:00 PM (on call support on weekends) Join GDIT and be a part of the team of men and women that solve some of the world's most complex technical challenges. The Defense Threat Reduction Agency (DTRA) Defense Stockpile Management Systems (DSMS) support is searching for a User Support Specialist … the Defense Integration and Management of Nuclear Data Services (DIAMONDS) application. Description Summary: Central focal point for all communications with external customers and, working closely with System Administrators, Field Support Technicians, and Software Developers, to provide seamless support to all users. Responsibilities: Provides immediate support on all nuclear weapons accountability issues identified by users Provides business hour … network monitoring, and 24/7 call-in support (on-call support on weekends) Ensures all problems reported by end users have been adequately documented and controls exist so only authorized staff can archive the end users' entries, as well as determine if there are sufficient controls to escalate issues according to priority Performs user account management per More ❯
Monkwearmouth Academy, Torver Crescent, Sunderland, England
TYNE COAST ACADEMY TRUST
Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services to meet school … requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc. Complete any ad hoc project … great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯
You will be part of our busy service desks answering support calls from customers and working with colleagues to resolve IT incidents. This is a fast-paced and demanding environment, but you will be fully supported by experienced and knowledgeable engineers. Role Working on a busy IT help desks your daily duties would include: Take support calls from … clients and inputting these in to our ticketing system ready to be assigned to engineers Raising support ticket and progressing to fixing issues as you learn the skills Manage office 365 requests like new user setups, calendar permissions Perform first-line fixes where possible. This tends to be password resets, software updates and new user setups Liaise with senior … s Finally, you will get the opportunity to assist with some project work at times. This will can include onsite work at the client's premises Training Information Communications Technician (IT Support) Apprenticeship Level 3 Functional skills in maths and English Level 2 if required Cutec has a history of offering IT apprentice graduates a full-time position More ❯
This is a fantastic opportunity to join an ambitious, growing business with a fantastic reputation in its field. Three Cherries provides IT support and telephony to local businesses and works with some of Bristol’s most iconic brands. From their office in Tickenham, they are looking for an apprentice to join the team to provide technical support. Role The … IT Support/Systems Technician will be responsible for maintaining clients’ computer systems, networks and peripheral equipment, including diagnosis and rectification of hardware, Microsoft 365 software, e-mail, backup and networking issues, over the phone, via remote tools or on-site visit. The ideal candidate will be an understanding of Microsoft 365 and associated cloud services. You will … computer hardware operating systems/applications remotely and onsite Troubleshooting system/network issues and diagnosing hardware/software faults Supporting Client Firewall, Sonicwall knowledge is an advantage Providing support, including procedural documentation and relevant reports Supporting the roll-out of new applications and setting up new user accounts/passwords etc. • Responding within agreed SLA’s to call More ❯
Job Title: IT Support EngineerLocation: Bangor, Co. DownSalary: £33,000 - £38,000 per year (depending on experience) + Overtime Opportunities The Role We are looking for a motivated and talented IT Support Engineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and want to make a real impact, this … and build direct relationships with clients. Your day-to-day will involve: Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client sites … to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs, VPNs, and More ❯
but experienced IT Engineer to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 1st and 2nd line support for IT-related issues, including hardware, software, and … performance and ensure the security and integrity of data. Collaborate with other IT team members to identify and implement improvements to IT services. Document and maintain accurate records of support activities and resolutions. Requirements: Proven experience in an IT support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. Experience More ❯
Prescient Edge is seeking a Mid Operations Support Desk Officer/Intelligence Technician to support a Federal government client. As a Mid Operations Support Desk Officer/Intelligence Technician, you will: Maintain day-to-day management, direction, technical control, technical review, coordination, and oversight of Counterintelligence and HUMINT staffing actions Maintain accountability and tracking of … and update INSCOM G2X running estimates regarding tasks and initiatives for senior level briefings, meetings, and INSCOM Battle Update Briefings/Commander's Update briefings Coordinate HUMINT, CI, and support service actions with subordinate Military Intelligence Brigades (Theater) (MIB(T)s) Update and track G2X contact rosters and disseminate information across the G2X Enterprise Track the global Disposition of … coordinate INSCOM CI-related presentations regarding global Army HUMINT and CI operations for senior level activities Ensure accuracy and compliance with relevant regulatory guidance Coordinate specialized staffing actions and support for INSCOM G2X at remote locations Develop, staff, and synchronize INSCOM G2X personnel actions, to include awards, position descriptions, and updates Monitor the INSCOM G2X personnel manning status and More ❯
DoD clearance is required, U.S. Citizenship is required THIS POSITION IS ON-SITE IN ON-SITE AT CONCORD, MA Our government customer has an immediate need for a PC Technician, located in Concord, MA. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer … support with problems that the first-tier of help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems … to reduce user problems. The candidate will maintain currency and high level of technical skill in field of expertise. The candidate will escalate more complex problems to Senior Level. Support responsibilities include software installation, and configurations. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone, or on-site for More ❯
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
GK Recruitment
Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in a strong team, committed to … + with some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Serve as the primary contact for telephone support, assisting pharmacy dispensers with IT problem resolution. Provide telephone support to the user base utilising remote … ownership of incidents and progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and verbal. Good problem-solving skills. Ability to More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Empower AI
publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees. Responsibilities POSITION SUMMARY The Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA) Infrastructure Technologies (DIGIT) task order, is relied upon to provide IT services that appropriately respond to the time-sensitive … needs of customers, including Very Important Persons (VIPs) and executives, and provide prompt referrals and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA's internal infrastructure as well as applications and systems owned by various GSA Service and Staff Offices. The EITSD is the centralized POC for GSA end users … and customers to report incidents, submit requests, seek advice, and register complaints about GSA's IT infrastructure, applications, and programs supported in the environment. As a Senior Computer User Support Specialist, your primary responsibility is ticket processing and resolution management, which includes detailed and clear documentation of the problems and the actions taken to resolve them. Customer service is More ❯
R- Description The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunities for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC … 2+ years PowerShell Scripts (Creating/Maintaining) experience. • GOTS/COTS application, installation, configuration, and troubleshooting. • Industrial computer and Dell systems installation, configuration, and troubleshooting. • Tier 3 Help Desk support with some Tier 4 support (75% and 25% respectively). • The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving More ❯
We have a new role for a Senior AV Support Technician. This position is with a law firm based in London. The Senior Technician will be responsible for delivering a comprehensive, efficient, and error-free AV service for internal and external clients across meeting rooms and collaboration spaces. They will act as the subject matter expert and go … to person for all aspects of Audio Visual services, providing expert guidance, support, and technical leadership Main duties and responsibilities Service Delivery - Leading by example and defining true 5-star excellence in client service that delivers a market leading edge. - Set up, prepare, configure, test, monitor, and troubleshoot UCASS equipment, multimedia devices, televisions, monitors, projectors, recording equipment, speaker sets … necessary. - Perform onsite analysis, diagnosis, and resolution of complex AV hardware problems for a variety of end users, and recommend and implement corrective solutions, including offsite repair as needed. - Support video production as required to produce, dub, edit, and copy all AV media, uploading these to Vimeo or MS Stream, etc. Service Management - Co-support the management of More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom
IT Search & Select
computing graduate ready to launch your career in a professional, fast-paced environment? A respected legal firm in central Northampton is seeking a proactive and tech-savvy individual to support and enhance its internal IT systems. About the Role You’ll play a key role in maintaining and developing our internal infrastructure, with a focus on Microsoft Azure and … Office 365 environments. This is a hands-on position offering exposure to real-world systems, user support, and the opportunity to grow within a structured and supportive team. Key Responsibilities • Provide first-line support across the firm’s internal systems and user devices • Assist with the administration and optimisation of Azure-based services and Office 365 tools • Troubleshoot … technical issues and escalate where appropriate • Support onboarding and offboarding processes, including account setup and permissions • Contribute to system documentation and process improvement initiatives What We’re Looking For • A degree (or equivalent) in Computing, IT, or a related field • Familiarity with Microsoft Azure and Office 365 (academic or practical exposure) • Strong problem-solving skills and a methodical approach More ❯
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient More ❯
ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient More ❯