IT Service Desk Analyst
- Hiring Organisation
- Reed
- Location
- Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £200 per day, Inc benefits
line Service Desk team, providing initial support via telephone, email and ServiceNow ticketing system. This will be covering a 24 / 7 service desk, with the shifts being based on a 4 on, 4 off rotation. Initial day time shifts to co-ordinate training, with the implementation … ground running, requiring minimal supervision training etc. Key Skills • IT Service Call Management• Remote service• Active directory Administration• Understanding of TCP / IP, DHCP and DNS.• IOS and android device setup and support• Microsoft Office 2010 and above• Printer Support• Fundamental desktop and troubleshooting ...