The statistics below represent IT contracts advertised across the East of England region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 94 68 50
Rank change year-on-year
-26 -18
Contract jobs requiring a Service Desk Analyst 32 72 101
As % of all contract IT jobs located in the East of England 1.38% 2.79% 3.50%
As % of the Job Titles category 1.45% 2.94% 3.69%
Number of daily rates quoted 13 14 38
Median daily rate £125 £178 £151
Median daily rate % change year-on-year
-29.57% +17.35%
90% offered a daily rate of more than £106 £101 £110
10% offered a daily rate of more than £167 £254 £175
UK excluding London median daily rate £130 £130 £125
% change year-on-year
- +4.00%
Number of hourly rates quoted 8 47 46
Median hourly rate £13.00 £14.50 £13.25
Median hourly rate % change year-on-year
-10.34% +9.43%
90% offered a hourly rate of more than £12.05 £11.80 £10.75
10% offered a hourly rate of more than £16.50 £19.00 £16.50
UK excluding London median hourly rate £12.25 £14.00 £12.50
% change year-on-year
-12.50% +12.00%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2213 2448 2739
As % of all contract IT jobs located in the East of England 95.18% 94.92% 95.04%
Number of daily rates quoted 1268 1420 1751
Median daily rate £400 £400 £375
Median daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £198 £213 £170
10% offered a daily rate of more than £538 £550 £550
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 174 263 186
Median hourly rate £17.00 £18.00 £16.30
Median hourly rate % change year-on-year
-5.55% +10.42%
90% offered a hourly rate of more than £12.05 £11.00 £11.00
10% offered a hourly rate of more than £45.00 £43.75 £37.50
UK excluding London median hourly rate £16.50 £17.00 £15.88
% change year-on-year
-2.94% +7.08%

Service Desk Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East of England

Service Desk Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the East of England region.

Service Desk Analyst Daily Rate Trend in the East of England

Service Desk Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the East of England region over the 3 months to 6 December 2016.

Service Desk Analyst Daily Rate Histogram in the East of England

Service Desk Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the East of England region.

Service Desk Analyst Hourly Rate Trend in the East of England

Service Desk Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the East of England region over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -4 13 £148 -10.60% 3
Hertfordshire -8 9 £139 -25.50%
Bedfordshire +2 5 £120 -21.81%
Essex -16 5 £125 -52.38%
Norfolk +8 1 £95 -38.70%
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 6 December 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Service Desk Analyst in the job title.

1 48 (77.42%) Windows
2 43 (69.35%) Active Directory
3 33 (53.23%) Windows 7
4 24 (38.71%) MS Office
5 21 (33.87%) Finance
6 19 (30.65%) ITIL
6 19 (30.65%) MS Excel
7 15 (24.19%) Citrix
7 15 (24.19%) Incident Management
8 12 (19.35%) Microsoft
9 11 (17.74%) Blackberry
10 10 (16.13%) Law
10 10 (16.13%) Document Management
11 7 (11.29%) Office 365
11 7 (11.29%) Apple
12 6 (9.68%) SLA
12 6 (9.68%) Windows XP
12 6 (9.68%) Analytical Skills
13 4 (6.45%) Service Management
13 4 (6.45%) Service Delivery
13 4 (6.45%) MS Exchange
13 4 (6.45%) VPN
14 3 (4.84%) Linux
14 3 (4.84%) ITIL Certification
14 3 (4.84%) HP
14 3 (4.84%) Thin Client
14 3 (4.84%) Legal
14 3 (4.84%) Banking
14 3 (4.84%) Retail
14 3 (4.84%) Windows 10

Service Desk Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (6.45%) MS Exchange
2 3 (4.84%) Exchange Server 2007
3 2 (3.23%) Skype for Business
4 1 (1.61%) Exchange Server 2003
4 1 (1.61%) Exchange Server 2010
4 1 (1.61%) SharePoint
Applications
1 24 (38.71%) MS Office
2 19 (30.65%) MS Excel
Cloud Services
1 7 (11.29%) Office 365
2 1 (1.61%) G Suite
Communications & Networking
1 4 (6.45%) VPN
2 3 (4.84%) Remote Desktop
3 2 (3.23%) DHCP
3 2 (3.23%) DNS
3 2 (3.23%) LDAP
4 1 (1.61%) LAN
4 1 (1.61%) VoIP
Database & Business Intelligence
1 1 (1.61%) SQL Server
1 1 (1.61%) SQL Server 2005
1 1 (1.61%) SQL Server 2008
1 1 (1.61%) SQL Server 2012
General
1 21 (33.87%) Finance
2 10 (16.13%) Law
3 3 (4.84%) Banking
3 3 (4.84%) Legal
3 3 (4.84%) Retail
4 2 (3.23%) Publishing
5 1 (1.61%) Pharmaceutical
5 1 (1.61%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.61%) X-Windows
Miscellaneous
1 11 (17.74%) Blackberry
2 6 (9.68%) Analytical Skills
3 3 (4.84%) Fat Client
3 3 (4.84%) Thin Client
4 1 (1.61%) BYOD
4 1 (1.61%) Driving Licence
4 1 (1.61%) EFT
4 1 (1.61%) EPoS
4 1 (1.61%) NHS
4 1 (1.61%) User Experience
4 1 (1.61%) Video Conferencing
Operating Systems
1 48 (77.42%) Windows
2 33 (53.23%) Windows 7
3 6 (9.68%) Windows XP
4 3 (4.84%) Linux
4 3 (4.84%) Windows 10
5 2 (3.23%) Mac OS X
5 2 (3.23%) Windows 8
5 2 (3.23%) Windows Server
5 2 (3.23%) Windows Server 2003
5 2 (3.23%) Windows Server 2008
6 1 (1.61%) Apple iOS
6 1 (1.61%) Unix
Processes & Methodologies
1 19 (30.65%) ITIL
2 15 (24.19%) Incident Management
3 10 (16.13%) Document Management
4 4 (6.45%) Service Delivery
4 4 (6.45%) Service Management
5 3 (4.84%) Time Management
6 2 (3.23%) Project Management
6 2 (3.23%) Server Monitoring
7 1 (1.61%) Email Filtering
7 1 (1.61%) ITIL V3
7 1 (1.61%) ITSM
7 1 (1.61%) Kalman Filter
7 1 (1.61%) Web Operations
Programming Languages
1 2 (3.23%) SQL
Qualifications
1 3 (4.84%) ITIL Certification
2 2 (3.23%) DBS Check
3 1 (1.61%) Degree
3 1 (1.61%) MCP
3 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 6 (9.68%) SLA
2 1 (1.61%) QA
System Software
1 43 (69.35%) Active Directory
2 1 (1.61%) VMware Infrastructure
2 1 (1.61%) vSphere
2 1 (1.61%) XenApp
2 1 (1.61%) XenServer
Systems Management
1 1 (1.61%) DameWare
Vendors
1 15 (24.19%) Citrix
2 12 (19.35%) Microsoft
3 7 (11.29%) Apple
4 3 (4.84%) HP
4 3 (4.84%) ServiceNow
5 2 (3.23%) CheckPoint
5 2 (3.23%) Kaspersky
5 2 (3.23%) VMware
6 1 (1.61%) Cisco
6 1 (1.61%) Google
6 1 (1.61%) LANDesk
6 1 (1.61%) Mitel
6 1 (1.61%) Remedy
6 1 (1.61%) Spiceworks
6 1 (1.61%) Sun
6 1 (1.61%) WorldPay
Cambridge, Cambridgeshire
Lorien Resourcing
Rate: £170 per day
Posted: 6 days ago