The statistics below represent IT contracts advertised across the East of England region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
England / East of England
Rank 93 76 61
Rank change year-on-year
-17 -15
Contract jobs requiring a Service Desk Analyst 27 46 67
As % of all contract IT jobs located in the East of England 1.28% 1.95% 2.67%
As % of the Job Titles category 1.34% 2.03% 2.76%
Number of daily rates quoted 12 11 13
Median daily rate £120 £125 £135
Median daily rate % change year-on-year
-4.00% -7.40%
90% offered a daily rate of more than £80 £103 £127
10% offered a daily rate of more than £198 £263 £168
UK excluding London median daily rate £130 £130 £125
% change year-on-year
- +4.00%
Number of hourly rates quoted 6 20 43
Median hourly rate £16.00 £15.75 £12.00
Median hourly rate % change year-on-year
+1.58% +31.25%
UK excluding London median hourly rate £11.88 £12.91 £12.00
% change year-on-year
-7.98% +7.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East of England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East of England
Contract IT job ads with a match in the
Job Titles category
2009 2264 2426
As % of all contract IT jobs located in the East of England 95.30% 96.01% 96.81%
Number of daily rates quoted 1173 1355 1412
Median daily rate £390 £407 £390
Median daily rate % change year-on-year
-4.06% +4.24%
90% offered a daily rate of more than £193 £250 £195
10% offered a daily rate of more than £543 £550 £550
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 152 195 232
Median hourly rate £30.00 £20.00 £17.50
Median hourly rate % change year-on-year
+50.00% +14.28%
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £50.00 £50.68 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Service Desk Analyst
Jobs Demand Trend in the East of England

The demand trend of IT contracts across the East of England region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in the East of England

Service Desk Analyst
Daily Rate Trend in the East of England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the East of England region.

Service Desk Analyst Daily Rate Trend in the East of England

Service Desk Analyst
Daily Rate Histogram in the East of England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the East of England region over the 3 months to 22 February 2017.

Service Desk Analyst Daily Rate Histogram in the East of England

Service Desk Analyst
Hourly Rate Trend in the East of England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the East of England region.

Service Desk Analyst Hourly Rate Trend in the East of England

Service Desk Analyst
Contract Job Locations in the East of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the East of England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Essex -16 8 £200 -47.54% 1
Cambridgeshire +4 6 £102 +1.82% 5
Hertfordshire -1 4 £144 -10.15% 1
Norfolk +10 3 £95 -
Bedfordshire +2 3 £120 -4.00%
Suffolk -5 3 £385 +231.18%
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in the East of England

For the 6 months to 22 February 2017, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the East of England region featuring Service Desk Analyst in the job title.

1 35 (68.63%) Windows
2 29 (56.86%) Active Directory
3 23 (45.10%) ITIL
4 21 (41.18%) Windows 7
5 16 (31.37%) MS Office
6 15 (29.41%) Microsoft
7 10 (19.61%) MS Excel
8 9 (17.65%) Windows XP
9 8 (15.69%) Apple
10 7 (13.73%) SLA
11 6 (11.76%) ServiceNow
12 5 (9.80%) Analytical Skills
13 4 (7.84%) Office 365
13 4 (7.84%) Service Delivery
13 4 (7.84%) Finance
13 4 (7.84%) Publishing
13 4 (7.84%) Incident Management
14 3 (5.88%) Fat Client
14 3 (5.88%) Mac OS X
14 3 (5.88%) Linux
14 3 (5.88%) Thin Client
14 3 (5.88%) Citrix
14 3 (5.88%) Remote Desktop
14 3 (5.88%) DBS Check
15 2 (3.92%) Windows 10
15 2 (3.92%) Data Centre
15 2 (3.92%) Windows Server
15 2 (3.92%) Windows 8
15 2 (3.92%) ITIL Certification
15 2 (3.92%) Windows Server 2003

Service Desk Analyst Skill Set
Top Related IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.96%) Blackberry Enterprise Server
1 1 (1.96%) Exchange Server 2003
1 1 (1.96%) Exchange Server 2010
1 1 (1.96%) MS Exchange
Applications
1 16 (31.37%) MS Office
2 10 (19.61%) MS Excel
Business Applications
1 1 (1.96%) SystmOne
Cloud Services
1 4 (7.84%) Office 365
2 1 (1.96%) Amazon AWS
2 1 (1.96%) IaaS
2 1 (1.96%) Microsoft Azure
Communications & Networking
1 3 (5.88%) Remote Desktop
2 2 (3.92%) DHCP
2 2 (3.92%) DNS
2 2 (3.92%) LDAP
3 1 (1.96%) LAN
3 1 (1.96%) VPN
Database & Business Intelligence
1 1 (1.96%) SQL Server
1 1 (1.96%) SQL Server 2005
1 1 (1.96%) SQL Server 2008
1 1 (1.96%) SQL Server 2012
General
1 4 (7.84%) Finance
1 4 (7.84%) Publishing
2 1 (1.96%) Pharmaceutical
2 1 (1.96%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.96%) X-Windows
Miscellaneous
1 5 (9.80%) Analytical Skills
2 3 (5.88%) Fat Client
2 3 (5.88%) Thin Client
3 2 (3.92%) Data Centre
4 1 (1.96%) Blackberry
4 1 (1.96%) Driving Licence
4 1 (1.96%) EFT
4 1 (1.96%) EPoS
4 1 (1.96%) NHS
4 1 (1.96%) Private Cloud
4 1 (1.96%) User Experience
4 1 (1.96%) Video Conferencing
Operating Systems
1 35 (68.63%) Windows
2 21 (41.18%) Windows 7
3 9 (17.65%) Windows XP
4 3 (5.88%) Linux
4 3 (5.88%) Mac OS X
5 2 (3.92%) Windows 10
5 2 (3.92%) Windows 8
5 2 (3.92%) Windows Server
5 2 (3.92%) Windows Server 2003
5 2 (3.92%) Windows Server 2008
6 1 (1.96%) Android
6 1 (1.96%) Unix
Processes & Methodologies
1 23 (45.10%) ITIL
2 4 (7.84%) Incident Management
2 4 (7.84%) Service Delivery
3 2 (3.92%) Agile Software Development
3 2 (3.92%) Business Analysis
3 2 (3.92%) Migration
3 2 (3.92%) Service Management
4 1 (1.96%) ITSM
4 1 (1.96%) SDLC
4 1 (1.96%) Server Monitoring
4 1 (1.96%) Stakeholder Management
4 1 (1.96%) Use Case
4 1 (1.96%) Waterfall
4 1 (1.96%) Workflow
4 1 (1.96%) Workflow Analysis
Programming Languages
1 2 (3.92%) SQL
Qualifications
1 3 (5.88%) DBS Check
2 2 (3.92%) ITIL Certification
2 2 (3.92%) Security Cleared
3 1 (1.96%) MCP
3 1 (1.96%) SC Cleared
Quality Assurance & Compliance
1 7 (13.73%) SLA
2 1 (1.96%) QA
System Software
1 29 (56.86%) Active Directory
2 1 (1.96%) XenApp
2 1 (1.96%) XenServer
Systems Management
1 1 (1.96%) DameWare
Vendors
1 15 (29.41%) Microsoft
2 8 (15.69%) Apple
3 6 (11.76%) ServiceNow
4 3 (5.88%) Citrix
5 1 (1.96%) LANDesk
5 1 (1.96%) Sophos
5 1 (1.96%) VMware
Cambridge, Cambridgeshire
The One Group
Rate: £20k - 23k per year
Posted: 10 hours ago
Peterborough, Cambridgeshire
The One Group
Rate: £11 - 13 per hour
Posted: 2 days ago