Service Desk Analyst Contracts in the City of London

Service Desk Analyst
Central London > City of London

The median Service Desk Analyst daily rate in the City of London is £150 according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 117 152 181
Rank change year-on-year +35 +29 -31
Contract jobs requiring a Service Desk Analyst 7 19 10
As % of all contract jobs advertised in the City of London 0.32% 0.53% 0.24%
As % of the Job Titles category 0.34% 0.55% 0.25%
Number of daily rates quoted 5 13 8
10th Percentile £137 £138 -
25th Percentile £150 £150 £143
Median daily rate (50th Percentile) £150 £175 £170
Median % change year-on-year -14.29% +2.94% -2.86%
75th Percentile - £200 £191
90th Percentile £208 £271 £223
Central London median daily rate £150 £183 £175
% change year-on-year -17.81% +4.29% +2.94%
Number of hourly rates quoted 2 1 2
10th Percentile - - -
25th Percentile - £15.50 £24.25
Median hourly rate £40.00 £16.00 £24.50
Median % change year-on-year +150.00% -34.69% +92.16%
75th Percentile - £16.50 £24.75
90th Percentile - - -
Central London median hourly rate £40.00 £16.00 £24.50
% change year-on-year +150.00% -34.69% +92.16%

All Contract IT Job Vacancies
City of London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the City of London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the City of London with a recognized job title 2,066 3,434 4,005
% of contract IT jobs with a recognized job title 95.08% 95.10% 94.61%
Number of daily rates quoted 1,469 2,338 3,022
10th Percentile £350 £350 £363
25th Percentile £450 £475 £475
Median daily rate (50th Percentile) £563 £600 £565
Median % change year-on-year -6.25% +6.19% +7.62%
75th Percentile £688 £725 £675
90th Percentile £800 £820 £775
Central London median daily rate £550 £590 £560
% change year-on-year -6.78% +5.36% +6.67%
Number of hourly rates quoted 15 23 51
10th Percentile £15.62 £15.50 £13.88
25th Percentile £20.22 £18.50 £18.50
Median hourly rate £23.00 £35.00 £37.00
Median % change year-on-year -34.29% -5.41% +108.60%
75th Percentile £27.25 £58.75 £51.25
90th Percentile £40.00 £87.64 £65.75
Central London median hourly rate £25.00 £35.00 £37.25
% change year-on-year -28.57% -6.04% +107.23%

Service Desk Analyst
Job Vacancy Trend in the City of London

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Desk Analyst in the City of London

Service Desk Analyst
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in the City of London.

Daily rate trend for Service Desk Analyst in the City of London

Service Desk Analyst
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in the City of London.

Hourly rate trend for Service Desk Analyst in the City of London

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the City of London

For the 6 months to 5 May 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region featuring Service Desk Analyst in the job title.

1 6 (85.71%) Customer Service
2 3 (42.86%) Social Skills
2 3 (42.86%) ITIL
2 3 (42.86%) Windows
2 3 (42.86%) Microsoft Exchange
2 3 (42.86%) Active Directory
3 2 (28.57%) A+ Certification
3 2 (28.57%) Microsoft
3 2 (28.57%) Investment Management
3 2 (28.57%) Windows 10
3 2 (28.57%) Legal
4 1 (14.29%) Degree
4 1 (14.29%) Microsoft Office
4 1 (14.29%) Proactive Monitoring
4 1 (14.29%) Problem-Solving
4 1 (14.29%) Video Conferencing
4 1 (14.29%) Mac OS
4 1 (14.29%) Azure
4 1 (14.29%) Microsoft 365
4 1 (14.29%) ServiceNow
4 1 (14.29%) Analytical Skills
4 1 (14.29%) Ticket Management
4 1 (14.29%) Service Management
4 1 (14.29%) Service Delivery
4 1 (14.29%) ITSM
4 1 (14.29%) Management Information System
4 1 (14.29%) Law
4 1 (14.29%) SharePoint
4 1 (14.29%) Apple
4 1 (14.29%) Citrix

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (42.86%) Microsoft Exchange
2 1 (14.29%) SharePoint
Applications
1 1 (14.29%) Microsoft Office
Cloud Services
1 1 (14.29%) Azure
1 1 (14.29%) Microsoft 365
General
1 3 (42.86%) Social Skills
2 2 (28.57%) Legal
3 1 (14.29%) Analytical Skills
3 1 (14.29%) Law
Miscellaneous
1 1 (14.29%) Management Information System
1 1 (14.29%) Video Conferencing
Operating Systems
1 3 (42.86%) Windows
2 2 (28.57%) Windows 10
3 1 (14.29%) Mac OS
Processes & Methodologies
1 6 (85.71%) Customer Service
2 3 (42.86%) ITIL
3 2 (28.57%) Investment Management
4 1 (14.29%) ITSM
4 1 (14.29%) Proactive Monitoring
4 1 (14.29%) Problem-Solving
4 1 (14.29%) Service Delivery
4 1 (14.29%) Service Management
4 1 (14.29%) Ticket Management
Qualifications
1 2 (28.57%) A+ Certification
2 1 (14.29%) Degree
System Software
1 3 (42.86%) Active Directory
Vendors
1 2 (28.57%) Microsoft
2 1 (14.29%) Apple
2 1 (14.29%) Citrix
2 1 (14.29%) ServiceNow