The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Support Engineer
Rank 110 144 150
Rank change year-on-year
+34 +6
Contract jobs requiring a Support Engineer 91 86 80
As % of all contract IT jobs located in the City of London 1.56% 1.19% 1.04%
As % of the Job Titles category 1.69% 1.29% 1.12%
Number of daily rates quoted 45 54 37
Average daily rate
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of your Daily Rate
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£263 £225 £238
Average daily rate % change year-on-year
+16.66% -5.26%
90% offered a daily rate of more than £164 £130 £117
10% offered a daily rate of more than £417 £350 £375
UK excluding London average daily rate £224 £250 £238
% change year-on-year
-10.50% +5.26%
Number of hourly rates quoted 23 12 9
Average hourly rate £14.50 £19.50 £12.42
Average hourly rate % change year-on-year
-25.64% +57.00%
90% offered a hourly rate of more than £11.70 £16.00 £10.80
10% offered a hourly rate of more than £18.70 £27.25 £21.00
UK excluding London average hourly rate £14.50 £13.87 £15.00
% change year-on-year
+4.54% -7.53%
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5382 6662 7123
As % of all contract IT jobs located in the City of London 92.55% 92.27% 92.80%
Number of daily rates quoted 3969 4847 5119
Average daily rate £445 £450 £450
Average daily rate % change year-on-year
-1.11% -
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 105 134 169
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £38.00 £43.95
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 1 October 2014.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 1 October 2014.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 1 October 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 99 (68.75%) Windows
2 52 (36.11%) Active Directory
3 49 (34.03%) Microsoft
4 43 (29.86%) MS Office
5 37 (25.69%) Windows 7
6 34 (23.61%) Finance
7 29 (20.14%) Firewall
8 28 (19.44%) Windows XP
9 27 (18.75%) MS Excel
10 24 (16.67%) Cisco
10 24 (16.67%) Linux
11 23 (15.97%) ITIL
12 22 (15.28%) Banking
13 21 (14.58%) Citrix
13 21 (14.58%) MS Exchange
14 20 (13.89%) Perl
14 20 (13.89%) Blackberry
15 19 (13.19%) Cisco Certification
15 19 (13.19%) SQL
15 19 (13.19%) Windows Server 2008
15 19 (13.19%) VMware
16 18 (12.50%) UNIX
17 17 (11.81%) Security Cleared
18 16 (11.11%) SCCM
19 14 (9.72%) CCNP
20 13 (9.03%) Migration
21 12 (8.33%) VPN
22 11 (7.64%) BGP
22 11 (7.64%) EIGRP
22 11 (7.64%) Apple

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 1 October 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (14.58%) MS Exchange
2 6 (4.17%) Exchange Server 2010
3 5 (3.47%) Exchange Server 2003
3 5 (3.47%) Blackberry Enterprise Server
3 5 (3.47%) IBM Notes
4 4 (2.78%) SharePoint
5 3 (2.08%) IIS
5 3 (2.08%) Lync
6 2 (1.39%) Exchange Server 2013
6 2 (1.39%) Exchange Server 2007
7 1 (0.69%) Exchange Server 2000
7 1 (0.69%) Documentum
7 1 (0.69%) ColdFusion
7 1 (0.69%) Apache
7 1 (0.69%) Lotus Domino
7 1 (0.69%) SharePoint 2013
Applications
1 43 (29.86%) MS Office
2 27 (18.75%) MS Excel
3 3 (2.08%) MS PowerPoint
4 1 (0.69%) Spreadsheet
Business Applications
1 4 (2.78%) Oracle EBS
2 1 (0.69%) Remedy ITSM
2 1 (0.69%) Dynamics CRM
Cloud Services
1 2 (1.39%) Office 365
2 1 (0.69%) Microsoft Azure
Communications & Networking
1 29 (20.14%) Firewall
2 12 (8.33%) VPN
3 11 (7.64%) BGP
3 11 (7.64%) EIGRP
3 11 (7.64%) Multicast
4 9 (6.25%) DNS
5 8 (5.56%) TCP/IP
6 7 (4.86%) LAN
7 5 (3.47%) OSPF
7 5 (3.47%) DHCP
8 4 (2.78%) HSRP
8 4 (2.78%) WAN
8 4 (2.78%) SAN
8 4 (2.78%) Cisco PIX
8 4 (2.78%) Wi-Fi
9 3 (2.08%) Wireless
9 3 (2.08%) TACACS
9 3 (2.08%) VRRP
9 3 (2.08%) PPP
9 3 (2.08%) SNMP
Database & Business Intelligence
1 4 (2.78%) SQL Server
2 3 (2.08%) Oracle Database
3 2 (1.39%) Big Data
3 2 (1.39%) Relational Database
3 2 (1.39%) RDBMS
3 2 (1.39%) MS Access
4 1 (0.69%) SQL Server 2008
4 1 (0.69%) Oracle Database 11g
4 1 (0.69%) SQL Server 2005
4 1 (0.69%) MySQL
4 1 (0.69%) NoSQL
4 1 (0.69%) MarkLogic
Development Applications
1 1 (0.69%) JIRA
General
1 34 (23.61%) Finance
2 22 (15.28%) Banking
3 7 (4.86%) Front Office
4 5 (3.47%) Investment Banking
5 3 (2.08%) Legal
6 2 (1.39%) Financial Institution
6 2 (1.39%) Telecoms
7 1 (0.69%) Games
7 1 (0.69%) Law
7 1 (0.69%) French Language
7 1 (0.69%) German Language
7 1 (0.69%) Italian Language
7 1 (0.69%) Japanese Language
7 1 (0.69%) Spanish Language
7 1 (0.69%) Marketing
Libraries, Frameworks & Software Standards
1 8 (5.56%) FIX Protocol
2 3 (2.08%) .NET
3 2 (1.39%) HTML
4 1 (0.69%) Software Packaging
4 1 (0.69%) JSON
4 1 (0.69%) Rendezvous
4 1 (0.69%) Middleware
4 1 (0.69%) X-Windows
4 1 (0.69%) SOAP
4 1 (0.69%) Web Services
4 1 (0.69%) XML
4 1 (0.69%) REST
Miscellaneous
1 20 (13.89%) Blackberry
2 8 (5.56%) iPhone
3 6 (4.17%) Fixed Income
4 5 (3.47%) iPad
5 4 (2.78%) Foreign Exchange (FX)
5 4 (2.78%) Video Conferencing
6 3 (2.08%) PKI
6 3 (2.08%) Client/Server
6 3 (2.08%) FlexPod
6 3 (2.08%) Analytical Skills
7 2 (1.39%) Kindle
7 2 (1.39%) Derivative
8 1 (0.69%) Equities
8 1 (0.69%) Replication
8 1 (0.69%) Interactive TV
8 1 (0.69%) CMDB
8 1 (0.69%) Smartphone
Operating Systems
1 99 (68.75%) Windows
2 37 (25.69%) Windows 7
3 28 (19.44%) Windows XP
4 24 (16.67%) Linux
5 19 (13.19%) Windows Server 2008
6 18 (12.50%) UNIX
7 11 (7.64%) Windows Server 2003
8 9 (6.25%) Android
9 8 (5.56%) Red Hat Enterprise Linux
10 6 (4.17%) Apple iOS
11 5 (3.47%) Windows 8
12 4 (2.78%) Windows Server 2012
12 4 (2.78%) Mac OS X
12 4 (2.78%) Windows Vista
13 3 (2.08%) Mac OS
14 2 (1.39%) Windows 2000
14 2 (1.39%) Windows Mobile
15 1 (0.69%) Windows 2000 Server
15 1 (0.69%) CentOS
15 1 (0.69%) Solaris
Processes & Methodologies
1 23 (15.97%) ITIL
2 13 (9.03%) Migration
3 4 (2.78%) Low Latency
3 4 (2.78%) Service Delivery
3 4 (2.78%) Disaster Recovery
4 3 (2.08%) Change Management
4 3 (2.08%) Root Cause Analysis
5 2 (1.39%) Coaching
5 2 (1.39%) ITIL V3
5 2 (1.39%) Continuous Improvement
5 2 (1.39%) CRM
5 2 (1.39%) Configuration Management
5 2 (1.39%) Service Management
5 2 (1.39%) ITSM
5 2 (1.39%) Incident Management
5 2 (1.39%) Release Management
6 1 (0.69%) Asset Management
6 1 (0.69%) Vulnerability Assessment
6 1 (0.69%) Time Management
6 1 (0.69%) Electronic Trading
Programming Languages
1 20 (13.89%) Perl
2 19 (13.19%) SQL
3 8 (5.56%) Java
3 8 (5.56%) C++
3 8 (5.56%) Python
4 4 (2.78%) Bash Shell
4 4 (2.78%) VB
5 3 (2.08%) Korn
5 3 (2.08%) C
6 2 (1.39%) C#
6 2 (1.39%) PHP
6 2 (1.39%) PL/SQL
6 2 (1.39%) VBScript
6 2 (1.39%) PowerShell
7 1 (0.69%) Ruby
7 1 (0.69%) VB.NET
7 1 (0.69%) JavaScript
7 1 (0.69%) Bourne shell
Qualifications
1 19 (13.19%) Cisco Certification
2 17 (11.81%) Security Cleared
3 14 (9.72%) CCNP
4 10 (6.94%) SC Cleared
5 9 (6.25%) CCNA
6 7 (4.86%) Microsoft Certification
6 7 (4.86%) MCSE
7 4 (2.78%) MCSA
7 4 (2.78%) Degree
7 4 (2.78%) CTC Cleared
7 4 (2.78%) DV Cleared
8 3 (2.08%) CCIE
9 2 (1.39%) MCP
9 2 (1.39%) CCA
9 2 (1.39%) Citrix Certification
9 2 (1.39%) MCDST
9 2 (1.39%) MOS
10 1 (0.69%) VMware Certified Professional (VCP)
10 1 (0.69%) PRINCE2 Practitioner
10 1 (0.69%) BC Cleared
Quality Assurance & Compliance
1 6 (4.17%) SLA
2 2 (1.39%) ISO 9001
System Software
1 52 (36.11%) Active Directory
2 11 (7.64%) VMware Infrastructure
3 7 (4.86%) XenApp
4 4 (2.78%) Hyper-V
5 2 (1.39%) VMware ESXi
5 2 (1.39%) ISA Server
5 2 (1.39%) Xen
5 2 (1.39%) Microsoft App-V
6 1 (0.69%) VMware ESX
6 1 (0.69%) Citrix Presentation Server
6 1 (0.69%) VMware Server
6 1 (0.69%) Oracle RAC
6 1 (0.69%) Terminal Server
6 1 (0.69%) vSphere
6 1 (0.69%) XenDesktop
6 1 (0.69%) UAG
Systems Management
1 16 (11.11%) SCCM
2 3 (2.08%) OpenNMS
2 3 (2.08%) RANCID
3 2 (1.39%) Nagios
3 2 (1.39%) WSUS
3 2 (1.39%) SCOM
3 2 (1.39%) Backup Exec
4 1 (0.69%) NetBackup
4 1 (0.69%) DameWare
4 1 (0.69%) ServiceCenter
4 1 (0.69%) Unicenter
4 1 (0.69%) Systems Management Server (SMS)
4 1 (0.69%) MIMEsweeper
4 1 (0.69%) YUM
4 1 (0.69%) Zenoss
4 1 (0.69%) Puppet
4 1 (0.69%) Tivoli Endpoint Manager
Vendors
1 49 (34.03%) Microsoft
2 24 (16.67%) Cisco
3 21 (14.58%) Citrix
4 19 (13.19%) VMware
5 11 (7.64%) Apple
6 9 (6.25%) Oracle
7 8 (5.56%) Red Hat
7 8 (5.56%) TIBCO
7 8 (5.56%) HP
8 6 (4.17%) Juniper
9 5 (3.47%) Lotus
9 5 (3.47%) Reuters
10 4 (2.78%) Remedy
11 3 (2.08%) Wyse
11 3 (2.08%) Veritas
11 3 (2.08%) Dell
11 3 (2.08%) Bloomberg
11 3 (2.08%) CheckPoint
11 3 (2.08%) Sophos
12 2 (1.39%) FactSet
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