The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2014
Same period 2013 Same period 2012
Support Engineer
Rank 124 133 156
Rank change year-on-year
+9 +23
Contract jobs requiring a Support Engineer 74 89 70
As % of all contract IT jobs located in the City of London 1.27% 1.23% 0.90%
As % of the Job Titles category 1.38% 1.33% 0.97%
Number of daily rates quoted 40 50 29
Average daily rate
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of your Daily Rate
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£281 £225 £275
Average daily rate % change year-on-year
+25.00% -18.18%
90% offered a daily rate of more than £169 £139 £129
10% offered a daily rate of more than £550 £350 £430
UK excluding London average daily rate £205 £228 £243
% change year-on-year
-9.89% -6.18%
Number of hourly rates quoted 17 18 10
Average hourly rate £15.00 £16.25 £17.87
Average hourly rate % change year-on-year
-7.69% -9.04%
90% offered a hourly rate of more than £11.50 £14.35 £11.35
10% offered a hourly rate of more than £27.30 £22.55 £28.00
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5359 6714 7231
As % of all contract IT jobs located in the City of London 92.13% 92.63% 92.54%
Number of daily rates quoted 3875 4903 5242
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £277 £288
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 91 148 171
Average hourly rate £18.00 £19.50 £20.00
Average hourly rate % change year-on-year
-7.69% -2.50%
90% offered a hourly rate of more than £12.90 £13.50 £11.50
10% offered a hourly rate of more than £35.00 £32.75 £42.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 28 August 2014.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 28 August 2014.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 87 (62.14%) Windows
2 44 (31.43%) Active Directory
3 40 (28.57%) Finance
4 38 (27.14%) MS Office
5 37 (26.43%) Microsoft
6 33 (23.57%) Windows 7
7 29 (20.71%) Banking
8 26 (18.57%) Firewall
8 26 (18.57%) Windows XP
9 24 (17.14%) Linux
9 24 (17.14%) ITIL
10 23 (16.43%) UNIX
10 23 (16.43%) MS Exchange
11 21 (15.00%) Citrix
12 20 (14.29%) Blackberry
12 20 (14.29%) MS Excel
12 20 (14.29%) Cisco
13 19 (13.57%) VMware
13 19 (13.57%) Windows Server 2008
14 17 (12.14%) Perl
14 17 (12.14%) SQL
15 16 (11.43%) Cisco Certification
15 16 (11.43%) Security Cleared
16 15 (10.71%) SCCM
17 14 (10.00%) Windows Server 2003
18 13 (9.29%) CCNP
19 12 (8.57%) HP
19 12 (8.57%) Investment Banking
20 11 (7.86%) VMware Infrastructure
21 10 (7.14%) Multicast

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (16.43%) MS Exchange
2 9 (6.43%) Exchange Server 2010
3 8 (5.71%) Exchange Server 2003
4 7 (5.00%) Blackberry Enterprise Server
5 6 (4.29%) IBM Notes
6 4 (2.86%) Exchange Server 2007
7 3 (2.14%) Lync
7 3 (2.14%) SharePoint
8 2 (1.43%) ColdFusion
9 1 (0.71%) IIS
9 1 (0.71%) Exchange Server 2000
9 1 (0.71%) Documentum
9 1 (0.71%) SharePoint 2013
9 1 (0.71%) Exchange Server 2013
Applications
1 38 (27.14%) MS Office
2 20 (14.29%) MS Excel
3 2 (1.43%) MS PowerPoint
4 1 (0.71%) Spreadsheet
Business Applications
1 4 (2.86%) Temenos T24
2 3 (2.14%) Oracle EBS
3 1 (0.71%) Dynamics CRM
Cloud Services
1 1 (0.71%) Microsoft Azure
Communications & Networking
1 26 (18.57%) Firewall
2 10 (7.14%) Multicast
3 8 (5.71%) BGP
3 8 (5.71%) EIGRP
3 8 (5.71%) LAN
3 8 (5.71%) DNS
4 7 (5.00%) TCP/IP
4 7 (5.00%) VPN
5 5 (3.57%) WAN
5 5 (3.57%) DHCP
6 4 (2.86%) SAN
7 3 (2.14%) OSPF
7 3 (2.14%) Wi-Fi
7 3 (2.14%) Wireless
7 3 (2.14%) Cisco PIX
8 2 (1.43%) Cisco ASA
8 2 (1.43%) NAS
8 2 (1.43%) VLAN
8 2 (1.43%) Cisco Nexus
8 2 (1.43%) HSRP
Database & Business Intelligence
1 5 (3.57%) Oracle Database
2 3 (2.14%) SQL Server
3 2 (1.43%) SQL Server 2005
3 2 (1.43%) Oracle Database 11g
3 2 (1.43%) SQL Server 2008
4 1 (0.71%) SQL Server 2012
4 1 (0.71%) SQL Server Integration Services
4 1 (0.71%) Oracle9i Database
4 1 (0.71%) MS Access
4 1 (0.71%) Oracle Database 10g
4 1 (0.71%) SQL Server 2000
4 1 (0.71%) SQL Server Reporting Services
4 1 (0.71%) MySQL
Development Applications
1 4 (2.86%) JIRA
2 1 (0.71%) MSI
General
1 40 (28.57%) Finance
2 29 (20.71%) Banking
3 12 (8.57%) Investment Banking
4 6 (4.29%) Front Office
4 6 (4.29%) Back Office
5 5 (3.57%) Financial Institution
6 3 (2.14%) Legal
7 2 (1.43%) Advertising
7 2 (1.43%) Publishing
8 1 (0.71%) Telecoms
8 1 (0.71%) Retail
8 1 (0.71%) Retail Banking
8 1 (0.71%) French Language
8 1 (0.71%) German Language
8 1 (0.71%) Italian Language
8 1 (0.71%) Japanese Language
8 1 (0.71%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (3.57%) J2EE
1 5 (3.57%) FIX Protocol
2 3 (2.14%) XML
3 2 (1.43%) Middleware
3 2 (1.43%) SOAP
3 2 (1.43%) Web Services
3 2 (1.43%) HTML
3 2 (1.43%) .NET
3 2 (1.43%) JSON
3 2 (1.43%) REST
4 1 (0.71%) Application Packaging
4 1 (0.71%) Software Packaging
4 1 (0.71%) X-Windows
4 1 (0.71%) Rendezvous
Miscellaneous
1 20 (14.29%) Blackberry
2 7 (5.00%) iPhone
3 6 (4.29%) Fixed Income
4 5 (3.57%) iPad
5 4 (2.86%) Video Conferencing
6 3 (2.14%) Foreign Exchange (FX)
7 2 (1.43%) PKI
7 2 (1.43%) Derivative
7 2 (1.43%) Kindle
8 1 (0.71%) FlexPod
8 1 (0.71%) CMDB
8 1 (0.71%) Clustering
8 1 (0.71%) Equities
8 1 (0.71%) NHS
8 1 (0.71%) Replication
Operating Systems
1 87 (62.14%) Windows
2 33 (23.57%) Windows 7
3 26 (18.57%) Windows XP
4 24 (17.14%) Linux
5 23 (16.43%) UNIX
6 19 (13.57%) Windows Server 2008
7 14 (10.00%) Windows Server 2003
8 8 (5.71%) Red Hat Enterprise Linux
9 6 (4.29%) Windows Server 2012
10 5 (3.57%) Windows Vista
10 5 (3.57%) Android
11 4 (2.86%) Mac OS
12 3 (2.14%) Apple iOS
12 3 (2.14%) Windows 8
12 3 (2.14%) Solaris
13 2 (1.43%) Windows 2000
13 2 (1.43%) Mac OS X
14 1 (0.71%) Ubuntu
14 1 (0.71%) Windows Mobile
14 1 (0.71%) Windows 2000 Server
Processes & Methodologies
1 24 (17.14%) ITIL
2 8 (5.71%) Migration
3 7 (5.00%) Release Management
4 6 (4.29%) Time Management
4 6 (4.29%) Agile Software Development
5 5 (3.57%) Scrum
5 5 (3.57%) Service Delivery
5 5 (3.57%) Change Management
5 5 (3.57%) Capacity Management
6 4 (2.86%) Continuous Improvement
6 4 (2.86%) Root Cause Analysis
6 4 (2.86%) Low Latency
6 4 (2.86%) Knowledge Management
6 4 (2.86%) Disaster Recovery
6 4 (2.86%) BCP
7 2 (1.43%) Configuration Management
7 2 (1.43%) Information Security
7 2 (1.43%) Service Management
7 2 (1.43%) Vulnerability Assessment
7 2 (1.43%) CRM
Programming Languages
1 17 (12.14%) SQL
1 17 (12.14%) Perl
2 10 (7.14%) Java
3 8 (5.71%) Python
4 5 (3.57%) C++
5 4 (2.86%) Bash Shell
5 4 (2.86%) PowerShell
6 3 (2.14%) VBScript
6 3 (2.14%) VB
7 2 (1.43%) VB.NET
7 2 (1.43%) JavaScript
7 2 (1.43%) C
7 2 (1.43%) C#
7 2 (1.43%) Bourne shell
7 2 (1.43%) Ruby
7 2 (1.43%) Korn
7 2 (1.43%) PHP
8 1 (0.71%) Shell Script
Qualifications
1 16 (11.43%) Cisco Certification
1 16 (11.43%) Security Cleared
2 13 (9.29%) CCNP
3 10 (7.14%) Degree
4 9 (6.43%) CCNA
5 8 (5.71%) SC Cleared
6 7 (5.00%) Microsoft Certification
7 6 (4.29%) MCSE
7 6 (4.29%) DV Cleared
8 4 (2.86%) MCP
8 4 (2.86%) CCA
8 4 (2.86%) Citrix Certification
9 3 (2.14%) ITIL Certification
9 3 (2.14%) VMware Certified Professional (VCP)
10 2 (1.43%) MCTS
10 2 (1.43%) MCITP
10 2 (1.43%) MCSA
10 2 (1.43%) CTC Cleared
11 1 (0.71%) PRINCE2 Practitioner
11 1 (0.71%) CCIE
Quality Assurance & Compliance
1 5 (3.57%) SLA
2 2 (1.43%) PCI DSS
2 2 (1.43%) ISO 9001
System Software
1 44 (31.43%) Active Directory
2 11 (7.86%) VMware Infrastructure
3 4 (2.86%) Hyper-V
4 3 (2.14%) XenApp
5 2 (1.43%) Oracle RAC
5 2 (1.43%) ISA Server
6 1 (0.71%) VMware ESX
6 1 (0.71%) VMware Workstation
6 1 (0.71%) Microsoft App-V
6 1 (0.71%) VMware Server
6 1 (0.71%) Terminal Server
6 1 (0.71%) XenDesktop
6 1 (0.71%) vSphere
6 1 (0.71%) VMware ESXi
6 1 (0.71%) NFS
Systems Management
1 15 (10.71%) SCCM
2 3 (2.14%) Puppet
3 2 (1.43%) YUM
3 2 (1.43%) WSUS
3 2 (1.43%) NetBackup
4 1 (0.71%) Backup Exec
4 1 (0.71%) HP NNM
4 1 (0.71%) SCOM
4 1 (0.71%) OpenNMS
4 1 (0.71%) Unicenter
4 1 (0.71%) Systems Management Server (SMS)
4 1 (0.71%) Control-M
4 1 (0.71%) Nagios
4 1 (0.71%) Norton AntiVirus
4 1 (0.71%) MIMEsweeper
4 1 (0.71%) HP SIM
4 1 (0.71%) RANCID
Vendors
1 37 (26.43%) Microsoft
2 21 (15.00%) Citrix
3 20 (14.29%) Cisco
4 19 (13.57%) VMware
5 12 (8.57%) HP
6 10 (7.14%) Oracle
7 8 (5.71%) TIBCO
7 8 (5.71%) Red Hat
7 8 (5.71%) Apple
8 6 (4.29%) Lotus
9 5 (3.57%) Juniper
9 5 (3.57%) Dell
9 5 (3.57%) Reuters
9 5 (3.57%) Bloomberg
10 4 (2.86%) Sophos
10 4 (2.86%) Veritas
10 4 (2.86%) Temenos
10 4 (2.86%) jBASE
11 3 (2.14%) CA
11 3 (2.14%) NetApp
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