The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Support Engineer
Rank 148 129 145
Rank change year-on-year
-19 +16
Contract jobs requiring a Support Engineer 60 71 81
As % of all contract IT jobs located in the City of London 1.02% 1.22% 1.14%
As % of the Job Titles category 1.11% 1.33% 1.23%
Number of daily rates quoted 36 44 37
Average daily rate
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£280 £281 £255
Average daily rate % change year-on-year
-0.44% +10.29%
90% offered a daily rate of more than £156 £163 £156
10% offered a daily rate of more than £447 £550 £354
UK excluding London average daily rate £208 £205 £216
% change year-on-year
+1.21% -5.20%
Number of hourly rates quoted 14 13 20
Average hourly rate £13.08 £17.00 £16.00
Average hourly rate % change year-on-year
-23.08% +6.25%
90% offered a hourly rate of more than £10.86 £12.00 £10.50
10% offered a hourly rate of more than £20.44 £32.10 £21.60
UK excluding London average hourly rate £15.86 £15.26 £15.75
% change year-on-year
+3.91% -3.09%
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5406 5340 6577
As % of all contract IT jobs located in the City of London 92.33% 92.01% 92.78%
Number of daily rates quoted 4192 3896 4823
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £257 £280
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 84 89 172
Average hourly rate £17.98 £17.00 £20.00
Average hourly rate % change year-on-year
+5.76% -15.00%
90% offered a hourly rate of more than £10.80 £12.00 £12.90
10% offered a hourly rate of more than £34.00 £32.11 £44.60
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 31 July 2015.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 31 July 2015.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 75 (58.59%) Windows
2 44 (34.38%) Windows 7
3 43 (33.59%) Active Directory
4 39 (30.47%) MS Office
5 31 (24.22%) Finance
6 30 (23.44%) Microsoft
7 26 (20.31%) Windows XP
7 26 (20.31%) Windows Server 2008
8 21 (16.41%) Windows 8
9 20 (15.63%) Banking
9 20 (15.63%) Blackberry
10 18 (14.06%) Apple
11 17 (13.28%) VMware
12 16 (12.50%) MS Exchange
12 16 (12.50%) DNS
13 15 (11.72%) Cisco
14 14 (10.94%) TCP/IP
15 13 (10.16%) DHCP
15 13 (10.16%) MS Excel
15 13 (10.16%) Citrix
15 13 (10.16%) Mac OS X
15 13 (10.16%) Security Cleared
16 12 (9.38%) Firewall
16 12 (9.38%) Linux
16 12 (9.38%) ITIL
17 11 (8.59%) UNIX
17 11 (8.59%) SQL
17 11 (8.59%) LAN
17 11 (8.59%) Sophos
17 11 (8.59%) iPhone

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (12.50%) MS Exchange
2 8 (6.25%) Lync
2 8 (6.25%) Exchange Server 2010
3 7 (5.47%) Blackberry Enterprise Server
4 6 (4.69%) SharePoint
5 5 (3.91%) Exchange Server 2003
6 3 (2.34%) IIS
6 3 (2.34%) IBM Notes
7 2 (1.56%) Exchange Server 2013
8 1 (0.78%) Node.js
8 1 (0.78%) SharePoint 2013
8 1 (0.78%) CMS
8 1 (0.78%) WorkSite
8 1 (0.78%) Exchange Server 2007
8 1 (0.78%) Umbraco
8 1 (0.78%) Sitecore CMS
Applications
1 39 (30.47%) MS Office
2 13 (10.16%) MS Excel
3 5 (3.91%) Adobe Creative Suite
4 3 (2.34%) MS Visio
5 2 (1.56%) MS Project
Business Applications
1 3 (2.34%) Eikon
2 2 (1.56%) RMDS
3 1 (0.78%) Remedy ITSM
Cloud Services
1 4 (3.13%) Office 365
2 1 (0.78%) Microsoft Azure
Communications & Networking
1 16 (12.50%) DNS
2 14 (10.94%) TCP/IP
3 13 (10.16%) DHCP
4 12 (9.38%) Firewall
5 11 (8.59%) LAN
6 10 (7.81%) WAN
7 9 (7.03%) VPN
8 6 (4.69%) SAN
9 5 (3.91%) Internet
9 5 (3.91%) OSPF
9 5 (3.91%) BGP
9 5 (3.91%) Wireless
10 4 (3.13%) Network Security
10 4 (3.13%) VoIP
10 4 (3.13%) Spanning Tree
11 3 (2.34%) FTP
11 3 (2.34%) Cisco ASA
11 3 (2.34%) MPLS
12 2 (1.56%) EIGRP
12 2 (1.56%) WLAN
Database & Business Intelligence
1 3 (2.34%) SQL Server
2 2 (1.56%) MySQL
2 2 (1.56%) DTS
2 2 (1.56%) FileMaker
3 1 (0.78%) SQL Server Reporting Services
3 1 (0.78%) Relational Database
3 1 (0.78%) DB2
3 1 (0.78%) Data Warehouse
Development Applications
1 1 (0.78%) ClearCase
General
1 31 (24.22%) Finance
2 20 (15.63%) Banking
3 6 (4.69%) Investment Banking
3 6 (4.69%) Financial Institution
4 5 (3.91%) Back Office
5 4 (3.13%) Telecoms
5 4 (3.13%) Front Office
5 4 (3.13%) Legal
6 3 (2.34%) Law
6 3 (2.34%) Spanish Language
7 2 (1.56%) Publishing
8 1 (0.78%) Retail Banking
8 1 (0.78%) Japanese Language
8 1 (0.78%) Retail
8 1 (0.78%) Advertising
Libraries, Frameworks & Software Standards
1 5 (3.91%) Application Packaging
2 3 (2.34%) FIX Protocol
3 2 (1.56%) JSON
4 1 (0.78%) Software Packaging
4 1 (0.78%) jQuery
4 1 (0.78%) RESTful
4 1 (0.78%) AngularJS
4 1 (0.78%) 802.1X
4 1 (0.78%) HTML
4 1 (0.78%) .NET
4 1 (0.78%) ASP.NET
4 1 (0.78%) COM
4 1 (0.78%) CSS
4 1 (0.78%) Web Services
4 1 (0.78%) Rendezvous
4 1 (0.78%) XMPP
4 1 (0.78%) TIBCO EMS
Miscellaneous
1 20 (15.63%) Blackberry
2 11 (8.59%) iPhone
3 10 (7.81%) iPad
4 5 (3.91%) Computer Science
5 3 (2.34%) Video Conferencing
5 3 (2.34%) Handset
5 3 (2.34%) Analytical Skills
6 2 (1.56%) Private Cloud
6 2 (1.56%) Data Centre
6 2 (1.56%) Data Integration
6 2 (1.56%) NHS
7 1 (0.78%) Foreign Exchange (FX)
7 1 (0.78%) iSeries
7 1 (0.78%) Social Media
7 1 (0.78%) FMCG
7 1 (0.78%) Replication
7 1 (0.78%) Symmetrix
7 1 (0.78%) Fixed Income
7 1 (0.78%) Clustering
7 1 (0.78%) Equities
Operating Systems
1 75 (58.59%) Windows
2 44 (34.38%) Windows 7
3 26 (20.31%) Windows XP
3 26 (20.31%) Windows Server 2008
4 21 (16.41%) Windows 8
5 13 (10.16%) Mac OS X
6 12 (9.38%) Linux
7 11 (8.59%) UNIX
8 10 (7.81%) Windows Server 2012
9 8 (6.25%) Android
10 7 (5.47%) Windows Server 2003
11 6 (4.69%) Mac OS
11 6 (4.69%) Apple iOS
12 4 (3.13%) Solaris
13 3 (2.34%) Mac OS X Server
14 1 (0.78%) Red Hat Enterprise Linux
14 1 (0.78%) Windows Phone
14 1 (0.78%) Data ONTAP
Processes & Methodologies
1 12 (9.38%) ITIL
2 8 (6.25%) Service Management
3 7 (5.47%) Migration
4 5 (3.91%) Security Patching
4 5 (3.91%) Data Protection
5 4 (3.13%) Asset Management
6 3 (2.34%) ITSM
6 3 (2.34%) Service Delivery
6 3 (2.34%) E-Commerce
6 3 (2.34%) Software Deployment
7 2 (1.56%) Analytics
7 2 (1.56%) Network Management
7 2 (1.56%) Load Balancing
7 2 (1.56%) Problem Management
7 2 (1.56%) PRINCE2
7 2 (1.56%) OO
7 2 (1.56%) Change Management
7 2 (1.56%) API Design
7 2 (1.56%) Project Management
7 2 (1.56%) Network Monitoring
Programming Languages
1 11 (8.59%) SQL
2 7 (5.47%) PowerShell
3 6 (4.69%) Perl
4 3 (2.34%) Java
4 3 (2.34%) Shell Script
5 2 (1.56%) Ruby
5 2 (1.56%) PHP
5 2 (1.56%) Python
6 1 (0.78%) C#
6 1 (0.78%) T-SQL
6 1 (0.78%) JavaScript
6 1 (0.78%) Scala
Qualifications
1 13 (10.16%) Security Cleared
2 8 (6.25%) Microsoft Certification
3 7 (5.47%) MCSE
3 7 (5.47%) SC Cleared
4 6 (4.69%) Degree
4 6 (4.69%) Cisco Certification
5 4 (3.13%) ACTC
5 4 (3.13%) CCNP
6 3 (2.34%) CCNA
6 3 (2.34%) MCSA
6 3 (2.34%) DV Cleared
7 1 (0.78%) PRINCE2 Practitioner
7 1 (0.78%) MCITP
7 1 (0.78%) MCP
7 1 (0.78%) A+ Certification
7 1 (0.78%) ITIL Certification
7 1 (0.78%) CCSA
7 1 (0.78%) NCDA
7 1 (0.78%) NCIE
Quality Assurance & Compliance
1 2 (1.56%) SLA
System Software
1 43 (33.59%) Active Directory
2 6 (4.69%) VMware Infrastructure
3 3 (2.34%) Hyper-V
4 1 (0.78%) XenApp
4 1 (0.78%) vSphere
4 1 (0.78%) VMware ESX
4 1 (0.78%) Microsoft Virtual Server
4 1 (0.78%) NFS
Systems Management
1 6 (4.69%) SCCM
1 6 (4.69%) Casper Suite
2 4 (3.13%) SCOM
3 2 (1.56%) Backup Exec
4 1 (0.78%) WSUS
4 1 (0.78%) AirWatch
4 1 (0.78%) EMC VPLEX
4 1 (0.78%) Tivoli
4 1 (0.78%) Tivoli Storage Manager
4 1 (0.78%) Netcool
4 1 (0.78%) Nagios
4 1 (0.78%) DameWare
4 1 (0.78%) McAfee ePO
4 1 (0.78%) Cisco UCCX
4 1 (0.78%) Cisco CUCM
4 1 (0.78%) Symantec Endpoint Protection
4 1 (0.78%) SCSM
4 1 (0.78%) XenMobile
4 1 (0.78%) Cisco Prime
Vendors
1 30 (23.44%) Microsoft
2 18 (14.06%) Apple
3 17 (13.28%) VMware
4 15 (11.72%) Cisco
5 13 (10.16%) Citrix
6 11 (8.59%) Sophos
7 9 (7.03%) McAfee
8 7 (5.47%) Reuters
8 7 (5.47%) Bloomberg
9 6 (4.69%) Dell
9 6 (4.69%) F5
10 5 (3.91%) Adobe
10 5 (3.91%) Symantec
10 5 (3.91%) CheckPoint
11 4 (3.13%) HP
12 3 (2.34%) IBM
12 3 (2.34%) Juniper
12 3 (2.34%) Lotus
12 3 (2.34%) Remedy
12 3 (2.34%) Splunk
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