The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Support Engineer
Rank 110 131 131
Rank change year-on-year
+21 0
Contract jobs requiring a Support Engineer 88 87 71
As % of all contract IT jobs located in the City of London 1.56% 1.27% 1.16%
As % of the Job Titles category 1.68% 1.36% 1.24%
Number of daily rates quoted 53 47 28
Average daily rate
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of your Daily Rate
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£265 £174 £249
Average daily rate % change year-on-year
+52.73% -30.25%
90% offered a daily rate of more than £142 £122 £110
10% offered a daily rate of more than £350 £336 £375
UK excluding London average daily rate £225 £230 £225
% change year-on-year
-2.17% +2.22%
Number of hourly rates quoted 19 14 22
Average hourly rate £14.50 £15.75 £15.25
Average hourly rate % change year-on-year
-7.93% +3.27%
90% offered a hourly rate of more than £13.90 £12.58 £11.00
10% offered a hourly rate of more than £21.70 £22.80 £21.00
UK excluding London average hourly rate £14.75 £14.50 £15.23
% change year-on-year
+1.72% -4.76%
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5244 6374 5710
As % of all contract IT jobs located in the City of London 92.76% 93.30% 92.98%
Number of daily rates quoted 4042 4650 4249
Average daily rate £448 £450 £450
Average daily rate % change year-on-year
-0.55% -
90% offered a daily rate of more than £265 £275 £275
10% offered a daily rate of more than £613 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 96 114 148
Average hourly rate £17.50 £20.00 £19.50
Average hourly rate % change year-on-year
-12.50% +2.56%
90% offered a hourly rate of more than £11.59 £12.75 £12.50
10% offered a hourly rate of more than £22.69 £33.90 £49.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 17 December 2014.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 17 December 2014.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 17 December 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 106 (61.99%) Windows
2 58 (33.92%) Microsoft
2 58 (33.92%) Active Directory
3 49 (28.65%) Finance
4 46 (26.90%) Cisco
4 46 (26.90%) MS Office
4 46 (26.90%) Windows 7
5 39 (22.81%) Firewall
6 33 (19.30%) Windows XP
7 32 (18.71%) MS Excel
8 31 (18.13%) ITIL
9 29 (16.96%) VMware
10 27 (15.79%) Banking
10 27 (15.79%) Perl
10 27 (15.79%) Blackberry
10 27 (15.79%) Cisco Certification
11 26 (15.20%) Citrix
11 26 (15.20%) UNIX
12 23 (13.45%) Windows Server 2008
12 23 (13.45%) MS Exchange
12 23 (13.45%) VPN
13 22 (12.87%) CCNP
14 21 (12.28%) Linux
14 21 (12.28%) BGP
15 20 (11.70%) VMware Infrastructure
16 19 (11.11%) EIGRP
17 18 (10.53%) TCP/IP
17 18 (10.53%) SCCM
18 17 (9.94%) SQL
19 16 (9.36%) Migration

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 17 December 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (13.45%) MS Exchange
2 11 (6.43%) Exchange Server 2010
3 10 (5.85%) Blackberry Enterprise Server
4 7 (4.09%) IBM Notes
5 5 (2.92%) Exchange Server 2003
5 5 (2.92%) SharePoint
5 5 (2.92%) Apache
6 4 (2.34%) IIS
6 4 (2.34%) Lync
7 2 (1.17%) WebSphere Application Server
7 2 (1.17%) Tomcat
7 2 (1.17%) Oracle HTTP Server
7 2 (1.17%) GlassFish
7 2 (1.17%) Exchange Server 2013
7 2 (1.17%) WebSphere
8 1 (0.58%) Exchange Server 2007
8 1 (0.58%) WorkSite
8 1 (0.58%) Exchange Server 2000
8 1 (0.58%) BizTalk Server
8 1 (0.58%) Documentum
Applications
1 46 (26.90%) MS Office
2 32 (18.71%) MS Excel
3 4 (2.34%) MS PowerPoint
4 1 (0.58%) Spreadsheet
Business Applications
1 4 (2.34%) Oracle EBS
2 3 (1.75%) Dynamics CRM
3 1 (0.58%) 3000 Xtra
3 1 (0.58%) RMDS
3 1 (0.58%) Remedy ITSM
Cloud Services
1 3 (1.75%) Office 365
2 1 (0.58%) Microsoft Azure
2 1 (0.58%) Amazon AWS
Communications & Networking
1 39 (22.81%) Firewall
2 23 (13.45%) VPN
3 21 (12.28%) BGP
4 19 (11.11%) EIGRP
5 18 (10.53%) TCP/IP
6 14 (8.19%) DNS
7 13 (7.60%) OSPF
8 12 (7.02%) HSRP
9 11 (6.43%) DMVPN
9 11 (6.43%) TACACS
9 11 (6.43%) VRRP
9 11 (6.43%) PPP
9 11 (6.43%) SNMP
10 10 (5.85%) Cisco Nexus
10 10 (5.85%) Multicast
11 9 (5.26%) DHCP
12 8 (4.68%) HTTP
13 7 (4.09%) LAN
14 6 (3.51%) VoIP
14 6 (3.51%) Wireless
Database & Business Intelligence
1 6 (3.51%) SQL Server
2 4 (2.34%) MySQL
3 3 (1.75%) Oracle Database
3 3 (1.75%) Relational Database
3 3 (1.75%) RDBMS
3 3 (1.75%) MS Access
4 2 (1.17%) SQL Server Reporting Services
4 2 (1.17%) Big Data
5 1 (0.58%) NoSQL
5 1 (0.58%) SQL Server 2008
5 1 (0.58%) MarkLogic
5 1 (0.58%) SQL Server 2005
5 1 (0.58%) SQL Server 2000
5 1 (0.58%) Data Warehouse
Development Applications
1 2 (1.17%) Eclipse
1 2 (1.17%) JIRA
1 2 (1.17%) Jenkins
1 2 (1.17%) Git (software)
1 2 (1.17%) Hudson
1 2 (1.17%) Mercurial
General
1 49 (28.65%) Finance
2 27 (15.79%) Banking
3 8 (4.68%) Front Office
4 5 (2.92%) Investment Banking
5 4 (2.34%) Law
5 4 (2.34%) Legal
6 3 (1.75%) Telecoms
6 3 (1.75%) Financial Institution
7 2 (1.17%) Marketing
7 2 (1.17%) French Language
7 2 (1.17%) Games
8 1 (0.58%) Advertising
8 1 (0.58%) Back Office
8 1 (0.58%) Billing
8 1 (0.58%) German Language
8 1 (0.58%) Italian Language
8 1 (0.58%) Spanish Language
Libraries, Frameworks & Software Standards
1 5 (2.92%) FIX Protocol
2 4 (2.34%) .NET
3 3 (1.75%) Middleware
4 2 (1.17%) HTML
4 2 (1.17%) Web Services
4 2 (1.17%) ActiveMQ
5 1 (0.58%) LAMP
5 1 (0.58%) Software Packaging
5 1 (0.58%) JSON
5 1 (0.58%) Application Packaging
5 1 (0.58%) X-Windows
Miscellaneous
1 27 (15.79%) Blackberry
2 11 (6.43%) FlexPod
3 9 (5.26%) iPhone
4 8 (4.68%) Analytical Skills
5 7 (4.09%) Video Conferencing
6 5 (2.92%) PKI
6 5 (2.92%) Foreign Exchange (FX)
7 4 (2.34%) Replication
8 3 (1.75%) iPad
8 3 (1.75%) Client/Server
9 2 (1.17%) Smartphone
9 2 (1.17%) Interactive TV
9 2 (1.17%) Enterprise Software
10 1 (0.58%) Enterprise Storage
10 1 (0.58%) Hedge funds
10 1 (0.58%) Mobile App
10 1 (0.58%) Equities
10 1 (0.58%) IVR
10 1 (0.58%) Fixed Income
10 1 (0.58%) Management Information System
Operating Systems
1 106 (61.99%) Windows
2 46 (26.90%) Windows 7
3 33 (19.30%) Windows XP
4 26 (15.20%) UNIX
5 23 (13.45%) Windows Server 2008
6 21 (12.28%) Linux
7 11 (6.43%) Windows Server 2003
8 8 (4.68%) Windows Server 2012
9 7 (4.09%) Android
10 6 (3.51%) Red Hat Enterprise Linux
11 5 (2.92%) Apple iOS
11 5 (2.92%) Windows 8
11 5 (2.92%) Mac OS X
12 4 (2.34%) Solaris
13 2 (1.17%) Windows Vista
13 2 (1.17%) Windows Mobile
13 2 (1.17%) Mac OS
14 1 (0.58%) Windows 2000 Server
14 1 (0.58%) CentOS
14 1 (0.58%) Windows 2000
Processes & Methodologies
1 31 (18.13%) ITIL
2 16 (9.36%) Migration
3 13 (7.60%) Change Management
4 5 (2.92%) Low Latency
4 5 (2.92%) Root Cause Analysis
4 5 (2.92%) Disaster Recovery
4 5 (2.92%) Asset Management
4 5 (2.92%) Problem Management
5 4 (2.34%) CRM
5 4 (2.34%) Service Management
5 4 (2.34%) Incident Management
5 4 (2.34%) Coaching
6 3 (1.75%) Mentoring
6 3 (1.75%) DevOps
6 3 (1.75%) Release Management
6 3 (1.75%) Service Delivery
6 3 (1.75%) Configuration Management
6 3 (1.75%) E-Commerce
7 2 (1.17%) PRINCE2
7 2 (1.17%) Mobile Commerce
Programming Languages
1 27 (15.79%) Perl
2 17 (9.94%) SQL
3 10 (5.85%) Java
4 7 (4.09%) Python
4 7 (4.09%) C++
5 4 (2.34%) Bash Shell
6 3 (1.75%) PowerShell
6 3 (1.75%) Korn
6 3 (1.75%) VB
6 3 (1.75%) C#
6 3 (1.75%) PHP
7 2 (1.17%) PL/SQL
7 2 (1.17%) C
7 2 (1.17%) Objective-C
8 1 (0.58%) Bourne shell
8 1 (0.58%) Ruby
8 1 (0.58%) VBA
8 1 (0.58%) JavaScript
Qualifications
1 27 (15.79%) Cisco Certification
2 22 (12.87%) CCNP
3 15 (8.77%) Security Cleared
4 11 (6.43%) CCIE
5 10 (5.85%) Microsoft Certification
6 9 (5.26%) SC Cleared
6 9 (5.26%) MCSE
7 7 (4.09%) MCSA
8 6 (3.51%) CCNA
9 5 (2.92%) CTC Cleared
10 3 (1.75%) DV Cleared
11 2 (1.17%) CCA
11 2 (1.17%) Citrix Certification
11 2 (1.17%) Degree
11 2 (1.17%) MCITP
12 1 (0.58%) BC Cleared
12 1 (0.58%) RHCSA
12 1 (0.58%) MOS
12 1 (0.58%) PRINCE2 Practitioner
12 1 (0.58%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (5.26%) SLA
2 3 (1.75%) QA
System Software
1 58 (33.92%) Active Directory
2 20 (11.70%) VMware Infrastructure
3 7 (4.09%) XenApp
3 7 (4.09%) Hyper-V
4 5 (2.92%) Xen
5 2 (1.17%) ISA Server
5 2 (1.17%) Squid
6 1 (0.58%) vSphere
6 1 (0.58%) VMware ESXi
6 1 (0.58%) Forefront TMG
6 1 (0.58%) UAG
6 1 (0.58%) Microsoft App-V
6 1 (0.58%) VMware ESX
6 1 (0.58%) Citrix Presentation Server
6 1 (0.58%) VMware Server
6 1 (0.58%) Oracle RAC
Systems Management
1 18 (10.53%) SCCM
2 12 (7.02%) RANCID
3 11 (6.43%) OpenNMS
4 3 (1.75%) Cisco CUCM
4 3 (1.75%) DameWare
4 3 (1.75%) Backup Exec
4 3 (1.75%) SCOM
4 3 (1.75%) Nagios
5 2 (1.17%) Zenoss
5 2 (1.17%) Puppet
6 1 (0.58%) yum
6 1 (0.58%) Tivoli Endpoint Manager
6 1 (0.58%) FortiGate
6 1 (0.58%) Opscode Chef
6 1 (0.58%) ServiceCenter
6 1 (0.58%) Unicenter
6 1 (0.58%) Systems Management Server (SMS)
6 1 (0.58%) MIMEsweeper
6 1 (0.58%) Norton AntiVirus
Vendors
1 58 (33.92%) Microsoft
2 46 (26.90%) Cisco
3 29 (16.96%) VMware
4 26 (15.20%) Citrix
5 13 (7.60%) Oracle
6 10 (5.85%) Apple
6 10 (5.85%) Juniper
7 8 (4.68%) Reuters
8 7 (4.09%) Lotus
8 7 (4.09%) HP
9 6 (3.51%) Red Hat
9 6 (3.51%) Wyse
10 5 (2.92%) FactSet
10 5 (2.92%) Bloomberg
11 4 (2.34%) IBM
11 4 (2.34%) TIBCO
12 3 (1.75%) 3PAR
12 3 (1.75%) Tandberg
12 3 (1.75%) Symantec
12 3 (1.75%) Sophos
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