The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Support Engineer
Rank 129 132 130
Rank change year-on-year
+3 -2
Contract jobs requiring a Support Engineer 60 74 66
As % of all contract IT jobs located in the City of London 1.17% 1.22% 1.12%
As % of the Job Titles category 1.25% 1.31% 1.20%
Number of daily rates quoted 38 44 28
Average daily rate
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of your Daily Rate
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£200 £224 £250
Average daily rate % change year-on-year
-10.61% -10.50%
90% offered a daily rate of more than £125 £162 £161
10% offered a daily rate of more than £534 £371 £359
UK excluding London average daily rate £215 £200 £230
% change year-on-year
+7.50% -13.04%
Number of hourly rates quoted 8 9 25
Average hourly rate £17.87 £18.70 £17.87
Average hourly rate % change year-on-year
-4.46% +4.67%
90% offered a hourly rate of more than £16.50 £13.40 £11.90
10% offered a hourly rate of more than £21.13 £45.10 £135.00
UK excluding London average hourly rate £15.50 £15.00 £15.00
% change year-on-year
+3.33% -
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4794 5643 5492
As % of all contract IT jobs located in the City of London 93.38% 93.01% 93.01%
Number of daily rates quoted 3634 4019 4083
Average daily rate £450 £450 £450
90% offered a daily rate of more than £288 £275 £285
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 71 90 112
Average hourly rate £17.98 £19.00 £19.00
Average hourly rate % change year-on-year
-5.36% -
90% offered a hourly rate of more than £12.50 £12.50 £13.40
10% offered a hourly rate of more than £28.19 £41.00 £135.00
UK excluding London average hourly rate £16.85 £17.00 £17.33
% change year-on-year
-0.86% -1.87%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 27 March 2015.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 91 (62.76%) Windows
2 56 (38.62%) Active Directory
3 54 (37.24%) Windows 7
4 46 (31.72%) Finance
5 41 (28.28%) Microsoft
6 35 (24.14%) MS Office
7 34 (23.45%) Windows XP
8 33 (22.76%) Cisco
8 33 (22.76%) Blackberry
9 27 (18.62%) VMware
10 26 (17.93%) Banking
10 26 (17.93%) ITIL
11 25 (17.24%) TCP/IP
11 25 (17.24%) Windows Server 2008
12 23 (15.86%) UNIX
12 23 (15.86%) Firewall
13 22 (15.17%) Apple
14 21 (14.48%) Linux
15 20 (13.79%) Citrix
15 20 (13.79%) iPhone
16 19 (13.10%) MS Excel
16 19 (13.10%) MS Exchange
17 18 (12.41%) VPN
17 18 (12.41%) VMware Infrastructure
18 16 (11.03%) DNS
18 16 (11.03%) Perl
19 14 (9.66%) Cisco Certification
19 14 (9.66%) Change Management
20 13 (8.97%) Mac OS X
20 13 (8.97%) Service Management

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 19 (13.10%) MS Exchange
2 10 (6.90%) Lync
2 10 (6.90%) Exchange Server 2010
3 9 (6.21%) Blackberry Enterprise Server
4 8 (5.52%) SharePoint
5 6 (4.14%) IBM Notes
6 4 (2.76%) Apache
6 4 (2.76%) IIS
7 3 (2.07%) Exchange Server 2003
7 3 (2.07%) WebSphere
8 2 (1.38%) WebSphere Application Server
8 2 (1.38%) Tomcat
8 2 (1.38%) Oracle HTTP Server
8 2 (1.38%) Exchange Server 2007
8 2 (1.38%) GlassFish
9 1 (0.69%) BizTalk Server
9 1 (0.69%) Node.js
9 1 (0.69%) Exchange Server 2013
9 1 (0.69%) WorkSite
Applications
1 35 (24.14%) MS Office
2 19 (13.10%) MS Excel
3 4 (2.76%) Adobe Creative Suite
4 1 (0.69%) MS Visio
4 1 (0.69%) MS PowerPoint
Business Applications
1 4 (2.76%) RMDS
2 3 (2.07%) Eikon
3 2 (1.38%) Dynamics CRM
4 1 (0.69%) 3000 Xtra
Cloud Services
1 2 (1.38%) Office 365
2 1 (0.69%) Amazon AWS
Communications & Networking
1 25 (17.24%) TCP/IP
2 23 (15.86%) Firewall
3 18 (12.41%) VPN
4 16 (11.03%) DNS
5 12 (8.28%) DHCP
6 11 (7.59%) BGP
7 10 (6.90%) SNMP
8 9 (6.21%) EIGRP
8 9 (6.21%) TACACS
9 8 (5.52%) VRRP
9 8 (5.52%) OSPF
9 8 (5.52%) DMVPN
9 8 (5.52%) PPP
9 8 (5.52%) LAN
9 8 (5.52%) HSRP
10 7 (4.83%) WAN
10 7 (4.83%) HTTP
10 7 (4.83%) Cisco Nexus
11 6 (4.14%) VoIP
12 5 (3.45%) Wireless
Database & Business Intelligence
1 5 (3.45%) MySQL
2 4 (2.76%) SQL Server
3 2 (1.38%) DB2
3 2 (1.38%) MS Access
3 2 (1.38%) FileMaker
3 2 (1.38%) SQL Server Reporting Services
3 2 (1.38%) DTS
3 2 (1.38%) Relational Database
4 1 (0.69%) RDBMS
4 1 (0.69%) SQL Server 2000
4 1 (0.69%) SQL Server 2005
4 1 (0.69%) SQL Server 2008
4 1 (0.69%) Oracle Database
4 1 (0.69%) Data Warehouse
Development Applications
1 2 (1.38%) Eclipse
1 2 (1.38%) Git (software)
1 2 (1.38%) Mercurial
1 2 (1.38%) Hudson
1 2 (1.38%) Jenkins
2 1 (0.69%) Ant
2 1 (0.69%) Rational Application Developer
2 1 (0.69%) CruiseControl
2 1 (0.69%) Maven
2 1 (0.69%) JIRA
General
1 46 (31.72%) Finance
2 26 (17.93%) Banking
3 9 (6.21%) Investment Banking
4 8 (5.52%) Front Office
5 7 (4.83%) Financial Institution
6 5 (3.45%) Spanish Language
6 5 (3.45%) Law
7 4 (2.76%) Back Office
8 3 (2.07%) Telecoms
8 3 (2.07%) Legal
9 2 (1.38%) Advertising
9 2 (1.38%) French Language
9 2 (1.38%) Marketing
10 1 (0.69%) Mandarin Language
10 1 (0.69%) Retail Banking
10 1 (0.69%) Japanese Language
10 1 (0.69%) Games
10 1 (0.69%) Retail
10 1 (0.69%) Billing
Libraries, Frameworks & Software Standards
1 9 (6.21%) FIX Protocol
2 5 (3.45%) Application Packaging
3 3 (2.07%) JSON
3 3 (2.07%) .NET
4 2 (1.38%) Web Services
4 2 (1.38%) Middleware
4 2 (1.38%) ActiveMQ
5 1 (0.69%) HTML
5 1 (0.69%) LAMP
5 1 (0.69%) Rendezvous
5 1 (0.69%) RESTful
5 1 (0.69%) AngularJS
Miscellaneous
1 33 (22.76%) Blackberry
2 20 (13.79%) iPhone
3 13 (8.97%) iPad
4 9 (6.21%) Analytical Skills
5 8 (5.52%) FlexPod
5 8 (5.52%) Computer Science
6 5 (3.45%) Video Conferencing
7 4 (2.76%) PKI
7 4 (2.76%) Replication
8 2 (1.38%) Foreign Exchange (FX)
8 2 (1.38%) Derivative
8 2 (1.38%) Enterprise Software
9 1 (0.69%) iSeries
9 1 (0.69%) Hedge funds
9 1 (0.69%) Enterprise Storage
9 1 (0.69%) Mobile App
9 1 (0.69%) Spread Betting
9 1 (0.69%) Mathematics
9 1 (0.69%) Smartphone
9 1 (0.69%) Data Integration
Operating Systems
1 91 (62.76%) Windows
2 54 (37.24%) Windows 7
3 34 (23.45%) Windows XP
4 25 (17.24%) Windows Server 2008
5 23 (15.86%) UNIX
6 21 (14.48%) Linux
7 13 (8.97%) Mac OS X
8 12 (8.28%) Windows Server 2003
9 11 (7.59%) Solaris
9 11 (7.59%) Windows 8
10 9 (6.21%) Windows Server 2012
10 9 (6.21%) Android
11 5 (3.45%) Apple iOS
12 4 (2.76%) Mac OS
13 3 (2.07%) Mac OS X Server
14 2 (1.38%) Windows Phone
15 1 (0.69%) Red Hat Enterprise Linux
15 1 (0.69%) Windows Vista
Processes & Methodologies
1 26 (17.93%) ITIL
2 14 (9.66%) Change Management
3 13 (8.97%) Service Management
4 9 (6.21%) Migration
5 5 (3.45%) E-Commerce
5 5 (3.45%) Mentoring
6 4 (2.76%) Coaching
6 4 (2.76%) Project Management
6 4 (2.76%) Asset Management
6 4 (2.76%) Incident Management
6 4 (2.76%) Problem Management
7 3 (2.07%) Root Cause Analysis
7 3 (2.07%) Software Deployment
7 3 (2.07%) Low Latency
7 3 (2.07%) PRINCE2
7 3 (2.07%) Service Delivery
7 3 (2.07%) Configuration Management
7 3 (2.07%) DevOps
8 2 (1.38%) CRM
8 2 (1.38%) Mobile Commerce
Programming Languages
1 16 (11.03%) Perl
2 9 (6.21%) SQL
3 6 (4.14%) Java
4 4 (2.76%) PHP
4 4 (2.76%) PowerShell
5 3 (2.07%) Ruby
6 2 (1.38%) Python
6 2 (1.38%) Objective-C
6 2 (1.38%) C
6 2 (1.38%) C#
7 1 (0.69%) JavaScript
7 1 (0.69%) VBA
7 1 (0.69%) Scala
Qualifications
1 14 (9.66%) Cisco Certification
2 11 (7.59%) CCNP
3 8 (5.52%) CCIE
3 8 (5.52%) Microsoft Certification
3 8 (5.52%) Degree
3 8 (5.52%) Security Cleared
4 7 (4.83%) MCSE
5 4 (2.76%) MCSA
5 4 (2.76%) ACTC
6 3 (2.07%) SC Cleared
6 3 (2.07%) MCITP
7 2 (1.38%) CTC Cleared
7 2 (1.38%) CCNA
7 2 (1.38%) CCA
7 2 (1.38%) Citrix Certification
8 1 (0.69%) CCEA
8 1 (0.69%) MCP
8 1 (0.69%) DV Cleared
8 1 (0.69%) PRINCE2 Practitioner
8 1 (0.69%) MCTS
Quality Assurance & Compliance
1 4 (2.76%) SLA
2 3 (2.07%) QA
System Software
1 56 (38.62%) Active Directory
2 18 (12.41%) VMware Infrastructure
3 4 (2.76%) Hyper-V
4 3 (2.07%) XenApp
4 3 (2.07%) Xen
5 2 (1.38%) Squid
6 1 (0.69%) NFS
6 1 (0.69%) ISA Server
6 1 (0.69%) Forefront TMG
6 1 (0.69%) UAG
6 1 (0.69%) VMware Server
Systems Management
1 11 (7.59%) SCCM
2 9 (6.21%) RANCID
3 8 (5.52%) OpenNMS
4 6 (4.14%) Casper Suite
4 6 (4.14%) SCOM
5 3 (2.07%) DameWare
5 3 (2.07%) Cisco CUCM
6 2 (1.38%) Backup Exec
7 1 (0.69%) Tivoli
7 1 (0.69%) Tivoli Storage Manager
7 1 (0.69%) Netcool
7 1 (0.69%) Nagios
7 1 (0.69%) Norton AntiVirus
7 1 (0.69%) Tivoli Endpoint Manager
7 1 (0.69%) FortiGate
7 1 (0.69%) Opscode Chef
7 1 (0.69%) XenMobile
7 1 (0.69%) Cisco Prime
7 1 (0.69%) Zenoss
7 1 (0.69%) Puppet
Vendors
1 41 (28.28%) Microsoft
2 33 (22.76%) Cisco
3 27 (18.62%) VMware
4 22 (15.17%) Apple
5 20 (13.79%) Citrix
6 12 (8.28%) Reuters
7 8 (5.52%) Bloomberg
8 7 (4.83%) Sophos
8 7 (4.83%) Oracle
9 6 (4.14%) Lotus
9 6 (4.14%) IBM
10 5 (3.45%) Juniper
11 4 (2.76%) Fidessa
11 4 (2.76%) HP
11 4 (2.76%) Adobe
11 4 (2.76%) Symantec
11 4 (2.76%) McAfee
12 3 (2.07%) FactSet
12 3 (2.07%) Wyse
12 3 (2.07%) NetApp
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