The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Engineer
Rank 141 119 148
Rank change year-on-year
-22 +29
Contract jobs requiring a Support Engineer 70 79 77
As % of all contract IT jobs located in the City of London 1.08% 1.27% 0.95%
As % of the Job Titles category 1.17% 1.37% 1.04%
Number of daily rates quoted 44 32 35
Average daily rate £225 £205 £275
Average daily rate % change year-on-year
+9.75% -25.45%
90% offered a daily rate of more than £147 £141 £110
10% offered a daily rate of more than £400 £350 £348
UK excluding London average daily rate £200 £225 £200
% change year-on-year
-11.11% +12.50%
Number of hourly rates quoted 7 33 16
Average hourly rate £15.00 £19.00 £15.47
Average hourly rate % change year-on-year
-21.05% +22.81%
90% offered a hourly rate of more than £12.92 £11.70 £11.00
10% offered a hourly rate of more than £22.00 £135.00 £20.75
UK excluding London average hourly rate £15.00 £15.00 £15.00
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5961 5787 7412
As % of all contract IT jobs located in the City of London 92.36% 92.86% 91.65%
Number of daily rates quoted 4311 4275 5242
Average daily rate £438 £450 £450
Average daily rate % change year-on-year
-2.77% -
90% offered a daily rate of more than £273 £280 £280
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 88 120 171
Average hourly rate £17.50 £19.00 £20.00
Average hourly rate % change year-on-year
-7.89% -5.00%
90% offered a hourly rate of more than £12.50 £11.50 £12.50
10% offered a hourly rate of more than £38.80 £135.00 £40.50
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Support Engineer
London

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 18 April 2014.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 95 (65.97%) Windows
2 53 (36.81%) Windows 7
3 50 (34.72%) Microsoft
4 49 (34.03%) Active Directory
5 39 (27.08%) MS Office
5 39 (27.08%) Finance
6 37 (25.69%) Windows XP
7 31 (21.53%) Blackberry
8 28 (19.44%) MS Exchange
9 27 (18.75%) Windows Server 2008
10 23 (15.97%) VMware
10 23 (15.97%) MS Excel
10 23 (15.97%) Citrix
11 22 (15.28%) UNIX
12 20 (13.89%) Reuters
12 20 (13.89%) Bloomberg
12 20 (13.89%) Banking
13 19 (13.19%) Firewall
14 18 (12.50%) ITIL
14 18 (12.50%) TCP/IP
15 17 (11.81%) DNS
15 17 (11.81%) Cisco
15 17 (11.81%) Linux
16 16 (11.11%) Windows Server 2003
16 16 (11.11%) HP
17 15 (10.42%) Exchange Server 2010
17 15 (10.42%) Lotus
17 15 (10.42%) IBM Notes
18 14 (9.72%) VMware Infrastructure
19 13 (9.03%) Degree

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 18 April 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 28 (19.44%) MS Exchange
2 15 (10.42%) Exchange Server 2010
2 15 (10.42%) IBM Notes
3 11 (7.64%) Blackberry Enterprise Server
4 9 (6.25%) Exchange Server 2003
5 7 (4.86%) SharePoint
6 6 (4.17%) Exchange Server 2007
6 6 (4.17%) Lync
7 2 (1.39%) ColdFusion
8 1 (0.69%) Exchange Server 2013
8 1 (0.69%) WebSphere Application Server
8 1 (0.69%) WebLogic
8 1 (0.69%) IIS
8 1 (0.69%) Tomcat
8 1 (0.69%) WebSphere
Applications
1 39 (27.08%) MS Office
2 23 (15.97%) MS Excel
3 4 (2.78%) MS PowerPoint
4 2 (1.39%) CINEMA 4D
4 2 (1.39%) Vectorworks
5 1 (0.69%) MS Visio
5 1 (0.69%) MS Project
Business Applications
1 4 (2.78%) Temenos T24
2 1 (0.69%) Eikon
2 1 (0.69%) Dynamics CRM
Cloud Services
1 1 (0.69%) Office 365
1 1 (0.69%) Microsoft Azure
Communications & Networking
1 19 (13.19%) Firewall
2 18 (12.50%) TCP/IP
3 17 (11.81%) DNS
4 7 (4.86%) NetScreen
4 7 (4.86%) Internet
4 7 (4.86%) DHCP
4 7 (4.86%) Cisco ASA
5 6 (4.17%) VPN
6 4 (2.78%) Wi-Fi
7 3 (2.08%) VoIP
7 3 (2.08%) WAN
8 2 (1.39%) Network Security
8 2 (1.39%) Wireless
8 2 (1.39%) LAN
8 2 (1.39%) HTTP
8 2 (1.39%) SSL
8 2 (1.39%) SAN
9 1 (0.69%) Fibre Channel
9 1 (0.69%) Multicast
9 1 (0.69%) NAS
Database & Business Intelligence
1 6 (4.17%) SQL Server
2 5 (3.47%) Oracle Database
3 1 (0.69%) SQL Server 2012
3 1 (0.69%) SQL Server 2000
3 1 (0.69%) Oracle Database 10g
3 1 (0.69%) MySQL
3 1 (0.69%) Oracle9i Database
3 1 (0.69%) SQL Server Reporting Services
3 1 (0.69%) SQL Server 2005
3 1 (0.69%) SQL Server Integration Services
3 1 (0.69%) Oracle Database 11g
3 1 (0.69%) SQL Server 2008
Development Applications
1 4 (2.78%) JIRA
2 1 (0.69%) MSI
General
1 39 (27.08%) Finance
2 20 (13.89%) Banking
3 9 (6.25%) Back Office
4 7 (4.86%) Investment Banking
5 6 (4.17%) Financial Institution
6 4 (2.78%) Advertising
7 3 (2.08%) Japanese Language
8 2 (1.39%) Publishing
8 2 (1.39%) Law
9 1 (0.69%) Retail
9 1 (0.69%) Telecoms
9 1 (0.69%) Russian Language
9 1 (0.69%) Mandarin Language
9 1 (0.69%) Italian Language
9 1 (0.69%) Retail Banking
Libraries, Frameworks & Software Standards
1 5 (3.47%) J2EE
2 4 (2.78%) Middleware
3 3 (2.08%) .NET
3 3 (2.08%) XML
4 2 (1.39%) JSON
4 2 (1.39%) SOAP
4 2 (1.39%) Web Services
4 2 (1.39%) HTML
4 2 (1.39%) REST
5 1 (0.69%) WebSphere MQ
5 1 (0.69%) Application Packaging
5 1 (0.69%) WCF
5 1 (0.69%) Java EE
Miscellaneous
1 31 (21.53%) Blackberry
2 10 (6.94%) iPhone
3 8 (5.56%) iPad
4 4 (2.78%) NHS
5 3 (2.08%) Thin Client
5 3 (2.08%) PDA
5 3 (2.08%) Fat Client
6 2 (1.39%) Video Conferencing
6 2 (1.39%) EqualLogic
7 1 (0.69%) EFT
7 1 (0.69%) Fixed Income
7 1 (0.69%) APACS
7 1 (0.69%) Clustering
7 1 (0.69%) Computer Science
Operating Systems
1 95 (65.97%) Windows
2 53 (36.81%) Windows 7
3 37 (25.69%) Windows XP
4 27 (18.75%) Windows Server 2008
5 22 (15.28%) UNIX
6 17 (11.81%) Linux
7 16 (11.11%) Windows Server 2003
8 10 (6.94%) Mac OS X
9 7 (4.86%) Red Hat Enterprise Linux
10 5 (3.47%) Windows Server 2012
10 5 (3.47%) Android
11 4 (2.78%) CentOS
11 4 (2.78%) Mac OS
12 3 (2.08%) Apple iOS
12 3 (2.08%) Solaris
13 2 (1.39%) Oracle Linux
14 1 (0.69%) Windows 8
14 1 (0.69%) HPUX
14 1 (0.69%) Windows Vista
14 1 (0.69%) Ubuntu
Processes & Methodologies
1 18 (12.50%) ITIL
2 7 (4.86%) Migration
2 7 (4.86%) Time Management
3 6 (4.17%) Agile Software Development
4 5 (3.47%) Change Management
4 5 (3.47%) Scrum
4 5 (3.47%) Release Management
5 4 (2.78%) Knowledge Management
5 4 (2.78%) BCP
5 4 (2.78%) Capacity Management
6 3 (2.08%) Performance Tuning
6 3 (2.08%) Performance Monitoring
7 2 (1.39%) User Acceptance Testing
7 2 (1.39%) Information Security
7 2 (1.39%) E-Commerce
7 2 (1.39%) Service Delivery
7 2 (1.39%) Disaster Recovery
7 2 (1.39%) ITSM
7 2 (1.39%) Software Deployment
7 2 (1.39%) Continuous Improvement
Programming Languages
1 10 (6.94%) Java
1 10 (6.94%) SQL
2 6 (4.17%) Perl
3 5 (3.47%) PHP
4 4 (2.78%) Bash Shell
5 3 (2.08%) C#
5 3 (2.08%) PowerShell
6 2 (1.39%) Ruby
6 2 (1.39%) C++
6 2 (1.39%) JavaScript
6 2 (1.39%) C
6 2 (1.39%) VB.NET
6 2 (1.39%) Python
6 2 (1.39%) Shell Script
7 1 (0.69%) Bourne shell
7 1 (0.69%) VBScript
7 1 (0.69%) VB
Qualifications
1 13 (9.03%) Degree
2 7 (4.86%) Microsoft Certification
2 7 (4.86%) Security Cleared
3 6 (4.17%) Cisco Certification
4 5 (3.47%) CCNP
4 5 (3.47%) CCNA
5 4 (2.78%) CCA
5 4 (2.78%) Citrix Certification
6 3 (2.08%) ITIL Certification
6 3 (2.08%) MCSE
6 3 (2.08%) MCP
6 3 (2.08%) MCITP
6 3 (2.08%) SC Cleared
6 3 (2.08%) DV Cleared
7 2 (1.39%) MCTS
7 2 (1.39%) VMware Certified Professional (VCP)
8 1 (0.69%) CCEA
8 1 (0.69%) MCSA
8 1 (0.69%) JNCIS
8 1 (0.69%) MCDST
Quality Assurance & Compliance
1 5 (3.47%) SLA
2 2 (1.39%) PCI DSS
System Software
1 49 (34.03%) Active Directory
2 14 (9.72%) VMware Infrastructure
3 5 (3.47%) Hyper-V
4 4 (2.78%) XenApp
5 3 (2.08%) VMware ESX
6 1 (0.69%) XenDesktop
6 1 (0.69%) VMware ESXi
6 1 (0.69%) ISA Server
6 1 (0.69%) NFS
6 1 (0.69%) VMware Workstation
6 1 (0.69%) Oracle RAC
6 1 (0.69%) Xen
Systems Management
1 11 (7.64%) SCCM
2 2 (1.39%) HP SIM
2 2 (1.39%) Puppet
3 1 (0.69%) YUM
3 1 (0.69%) ARCserve
3 1 (0.69%) Systems Management Server (SMS)
3 1 (0.69%) Control-M
3 1 (0.69%) Norton AntiVirus
3 1 (0.69%) HP NNM
3 1 (0.69%) NetBackup
3 1 (0.69%) WSUS
3 1 (0.69%) SCOM
3 1 (0.69%) EMC NetWorker
Vendors
1 50 (34.72%) Microsoft
2 23 (15.97%) VMware
2 23 (15.97%) Citrix
3 20 (13.89%) Reuters
3 20 (13.89%) Bloomberg
4 17 (11.81%) Cisco
5 16 (11.11%) HP
6 15 (10.42%) Lotus
7 10 (6.94%) Oracle
8 9 (6.25%) Apple
8 9 (6.25%) Dell
9 8 (5.56%) Juniper
10 7 (4.86%) Red Hat
10 7 (4.86%) Adobe
11 6 (4.17%) Fidessa
12 4 (2.78%) jBASE
12 4 (2.78%) Temenos
13 3 (2.08%) NetApp
14 2 (1.39%) Google
14 2 (1.39%) LANDesk
City, London
Capita Resourcing - IT Resourcing
Rate: £200 - £250 per day
Posted: 3 days ago
City, London
McGregor Boyall
Rate: £500 - £600 per day
Posted: 6 days ago
City of London
Argyll Scott
Rate: £15 per hour
Posted: 6 days ago
City of London
Computer Futures
Posted: 25 days ago
City of London
Annapurna
Rate: £200 - £220 per day
Posted: 27 days ago