The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Support Engineer
Rank 130 130 140
Rank change year-on-year
0 +10
Contract jobs requiring a Support Engineer 68 74 89
As % of all contract IT jobs located in the City of London 1.27% 1.27% 1.23%
As % of the Job Titles category 1.36% 1.38% 1.32%
Number of daily rates quoted 39 40 50
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£275 £281 £225
Average daily rate % change year-on-year
-2.22% +25.00%
90% offered a daily rate of more than £134 £169 £139
10% offered a daily rate of more than £450 £550 £350
UK excluding London average daily rate £208 £205 £228
% change year-on-year
+1.21% -9.89%
Number of hourly rates quoted 17 17 18
Average hourly rate £12.69 £15.00 £16.25
Average hourly rate % change year-on-year
-15.40% -7.69%
90% offered a hourly rate of more than £10.92 £11.50 £14.35
10% offered a hourly rate of more than £17.09 £27.30 £22.55
UK excluding London average hourly rate £15.50 £15.00 £15.00
% change year-on-year
+3.33% -
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5002 5361 6717
As % of all contract IT jobs located in the City of London 93.08% 92.21% 92.74%
Number of daily rates quoted 3918 3876 4904
Average daily rate £450 £450 £450
90% offered a daily rate of more than £285 £275 £277
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 75 91 148
Average hourly rate £15.75 £18.00 £19.50
Average hourly rate % change year-on-year
-12.50% -7.69%
90% offered a hourly rate of more than £10.88 £12.90 £13.50
10% offered a hourly rate of more than £39.05 £35.00 £34.25
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 28 August 2015.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 28 August 2015.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 73 (60.33%) Windows
2 38 (31.40%) MS Office
3 36 (29.75%) Active Directory
4 35 (28.93%) Windows 7
5 32 (26.45%) Microsoft
6 29 (23.97%) Finance
7 28 (23.14%) Windows Server 2008
8 19 (15.70%) Windows 8
9 18 (14.88%) Windows XP
10 17 (14.05%) DNS
10 17 (14.05%) Banking
11 16 (13.22%) Cisco
12 15 (12.40%) MS Exchange
12 15 (12.40%) VMware
13 14 (11.57%) Security Cleared
13 14 (11.57%) Blackberry
14 13 (10.74%) Firewall
14 13 (10.74%) MS Excel
15 12 (9.92%) Linux
15 12 (9.92%) SQL
15 12 (9.92%) DHCP
15 12 (9.92%) TCP/IP
15 12 (9.92%) Citrix
15 12 (9.92%) Windows Server 2012
16 11 (9.09%) ITIL
17 10 (8.26%) LAN
17 10 (8.26%) Apple
17 10 (8.26%) Sophos
17 10 (8.26%) PowerShell
18 9 (7.44%) WAN

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (12.40%) MS Exchange
2 8 (6.61%) Blackberry Enterprise Server
3 7 (5.79%) Exchange Server 2010
4 3 (2.48%) Lync
4 3 (2.48%) Exchange Server 2013
4 3 (2.48%) IIS
4 3 (2.48%) IBM Notes
4 3 (2.48%) SharePoint
4 3 (2.48%) Exchange Server 2003
5 1 (0.83%) WorkSite
5 1 (0.83%) Exchange Server 2007
5 1 (0.83%) Umbraco
5 1 (0.83%) Sitecore CMS
5 1 (0.83%) CMS
5 1 (0.83%) SharePoint 2013
Applications
1 38 (31.40%) MS Office
2 13 (10.74%) MS Excel
3 4 (3.31%) Adobe Creative Suite
4 3 (2.48%) MS Visio
5 2 (1.65%) MS Project
Business Applications
1 3 (2.48%) RMDS
1 3 (2.48%) Eikon
2 1 (0.83%) Remedy ITSM
Cloud Services
1 5 (4.13%) Office 365
2 3 (2.48%) Microsoft Azure
Communications & Networking
1 17 (14.05%) DNS
2 13 (10.74%) Firewall
3 12 (9.92%) TCP/IP
3 12 (9.92%) DHCP
4 10 (8.26%) LAN
5 9 (7.44%) WAN
6 8 (6.61%) SAN
7 7 (5.79%) Internet
8 6 (4.96%) VPN
9 5 (4.13%) OSPF
9 5 (4.13%) BGP
9 5 (4.13%) Wireless
10 4 (3.31%) VoIP
10 4 (3.31%) Spanning Tree
11 3 (2.48%) Network Security
11 3 (2.48%) Cisco ASA
11 3 (2.48%) MPLS
12 2 (1.65%) EIGRP
12 2 (1.65%) WLAN
12 2 (1.65%) FTP
Database & Business Intelligence
1 4 (3.31%) SQL Server
2 2 (1.65%) DTS
3 1 (0.83%) FileMaker
3 1 (0.83%) SQL Server Reporting Services
3 1 (0.83%) Relational Database
3 1 (0.83%) Data Warehouse
3 1 (0.83%) MySQL
Development Applications
1 1 (0.83%) ClearCase
General
1 29 (23.97%) Finance
2 17 (14.05%) Banking
3 6 (4.96%) Investment Banking
4 5 (4.13%) Financial Institution
4 5 (4.13%) Back Office
5 4 (3.31%) Telecoms
5 4 (3.31%) Legal
6 3 (2.48%) Law
7 2 (1.65%) Front Office
7 2 (1.65%) Publishing
8 1 (0.83%) Games
8 1 (0.83%) Retail
8 1 (0.83%) Billing
8 1 (0.83%) Retail Banking
8 1 (0.83%) Japanese Language
8 1 (0.83%) Advertising
Libraries, Frameworks & Software Standards
1 4 (3.31%) Application Packaging
2 2 (1.65%) .NET
3 1 (0.83%) ASP.NET
3 1 (0.83%) COM
3 1 (0.83%) CSS
3 1 (0.83%) Web Services
3 1 (0.83%) Middleware
3 1 (0.83%) XMPP
3 1 (0.83%) TIBCO EMS
3 1 (0.83%) FIX Protocol
3 1 (0.83%) Software Packaging
3 1 (0.83%) jQuery
3 1 (0.83%) 802.1X
3 1 (0.83%) HTML
Miscellaneous
1 14 (11.57%) Blackberry
2 5 (4.13%) iPad
2 5 (4.13%) Analytical Skills
3 3 (2.48%) Handset
3 3 (2.48%) Computer Science
3 3 (2.48%) Video Conferencing
3 3 (2.48%) iPhone
4 2 (1.65%) Data Integration
4 2 (1.65%) NHS
4 2 (1.65%) PKI
4 2 (1.65%) Private Cloud
4 2 (1.65%) Data Centre
4 2 (1.65%) Mobile App
5 1 (0.83%) Enterprise Software
5 1 (0.83%) User Experience
5 1 (0.83%) EMC VNX
5 1 (0.83%) EMC VMAX
5 1 (0.83%) Symmetrix
5 1 (0.83%) Clustering
5 1 (0.83%) Equities
Operating Systems
1 73 (60.33%) Windows
2 35 (28.93%) Windows 7
3 28 (23.14%) Windows Server 2008
4 19 (15.70%) Windows 8
5 18 (14.88%) Windows XP
6 12 (9.92%) Linux
6 12 (9.92%) Windows Server 2012
7 9 (7.44%) UNIX
8 7 (5.79%) Windows Server 2003
9 6 (4.96%) Mac OS X
10 5 (4.13%) Mac OS
11 4 (3.31%) Apple iOS
11 4 (3.31%) Android
12 2 (1.65%) Solaris
13 1 (0.83%) Mac OS X Server
13 1 (0.83%) Data ONTAP
Processes & Methodologies
1 11 (9.09%) ITIL
2 8 (6.61%) Migration
3 6 (4.96%) Data Protection
4 5 (4.13%) Security Patching
5 4 (3.31%) Asset Management
5 4 (3.31%) Service Management
6 3 (2.48%) Service Delivery
6 3 (2.48%) Load Balancing
7 2 (1.65%) Problem Management
7 2 (1.65%) Network Management
7 2 (1.65%) Continuous Improvement
7 2 (1.65%) OO
7 2 (1.65%) ITSM
7 2 (1.65%) Root Cause Analysis
7 2 (1.65%) Software Deployment
7 2 (1.65%) Analytics
7 2 (1.65%) Network Monitoring
8 1 (0.83%) DevOps
8 1 (0.83%) Coaching
8 1 (0.83%) Operational Acceptance Testing
Programming Languages
1 12 (9.92%) SQL
2 10 (8.26%) PowerShell
3 5 (4.13%) Perl
4 3 (2.48%) Shell Script
5 2 (1.65%) C#
6 1 (0.83%) Java
6 1 (0.83%) JavaScript
6 1 (0.83%) T-SQL
6 1 (0.83%) Python
Qualifications
1 14 (11.57%) Security Cleared
2 8 (6.61%) Microsoft Certification
2 8 (6.61%) SC Cleared
3 7 (5.79%) MCSE
4 6 (4.96%) Cisco Certification
5 4 (3.31%) Degree
5 4 (3.31%) CCNP
6 3 (2.48%) CCNA
6 3 (2.48%) MCSA
6 3 (2.48%) DV Cleared
6 3 (2.48%) ACTC
7 1 (0.83%) MCITP
7 1 (0.83%) MCP
7 1 (0.83%) PRINCE2 Practitioner
7 1 (0.83%) A+ Certification
7 1 (0.83%) ITIL Certification
7 1 (0.83%) CCSA
7 1 (0.83%) NCDA
7 1 (0.83%) NCIE
Quality Assurance & Compliance
1 3 (2.48%) SLA
2 1 (0.83%) QA
2 1 (0.83%) PCI DSS
System Software
1 36 (29.75%) Active Directory
2 5 (4.13%) VMware Infrastructure
3 3 (2.48%) Hyper-V
4 1 (0.83%) XenApp
4 1 (0.83%) vSphere
4 1 (0.83%) VMware ESX
4 1 (0.83%) Microsoft Virtual Server
4 1 (0.83%) NFS
Systems Management
1 7 (5.79%) SCCM
2 5 (4.13%) Casper Suite
3 3 (2.48%) Nagios
4 2 (1.65%) Backup Exec
4 2 (1.65%) SCSM
4 2 (1.65%) XenMobile
4 2 (1.65%) SCOM
5 1 (0.83%) McAfee ePO
5 1 (0.83%) Puppet
5 1 (0.83%) Cisco UCCX
5 1 (0.83%) Cisco CUCM
5 1 (0.83%) Symantec Endpoint Protection
5 1 (0.83%) Cisco Prime
5 1 (0.83%) AirWatch
5 1 (0.83%) EMC VPLEX
5 1 (0.83%) WSUS
5 1 (0.83%) DameWare
5 1 (0.83%) Tivoli
5 1 (0.83%) Tivoli Storage Manager
5 1 (0.83%) Netcool
Vendors
1 32 (26.45%) Microsoft
2 16 (13.22%) Cisco
3 15 (12.40%) VMware
4 12 (9.92%) Citrix
5 10 (8.26%) Apple
5 10 (8.26%) Sophos
6 8 (6.61%) Dell
7 7 (5.79%) Reuters
7 7 (5.79%) Bloomberg
7 7 (5.79%) F5
8 6 (4.96%) McAfee
9 5 (4.13%) CheckPoint
10 4 (3.31%) Adobe
10 4 (3.31%) HP
11 3 (2.48%) IBM
11 3 (2.48%) Juniper
11 3 (2.48%) Lotus
11 3 (2.48%) Symantec
11 3 (2.48%) Remedy
11 3 (2.48%) Splunk