City of London Support Engineer Contracts

This section looks at the demand for the Support Engineer role in IT contracts within the City of London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Support Engineer
Location Aberdeen Abingdon Aldershot Aylesbury Barking Basingstoke Bath Beckenham Belfast Berkshire Bicester Birmingham Bolton Bournemouth Bracknell Bradford Brentford Bridgend Bridgwater Brighton Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Chelmsford Cheltenham Chertsey Cheshire Chester Chesterfield Chippenham Chorley City of London Colchester County Antrim Coventry Crawley Croydon Cumbria Darlington Denbighshire Derby Derbyshire Devon Docklands, London Dorset Dover Dudley Dundee Durham Ealing East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh Egham Ely England Epsom Essex Exeter Farnborough Farnham Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Greenford Grimsby Guildford Gwent Halifax Hampshire Hartlepool Havant Hayes Hemel Hempstead Herefordshire Hertfordshire High Wycombe Highlands Hinckley Hitchin Home Counties Hove Hull Huntingdon Immingham Inverness Ipswich Isle of Man Kendal Kent Kettering King's Lynn Lancashire Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire Liverpool Livingston London Loughborough Luton Macclesfield Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Norwich Nottingham Nottinghamshire Oxford Oxfordshire Penrith Peterborough Plymouth Poole Portsmouth Preston Reading Redditch Redhill Rochester Rugby Runcorn Salisbury Scarborough Scotland Sheffield Shropshire Slough Solihull Somerset South East South Wales South West South Yorkshire Southampton Southport Southwark Spalding St Albans St Asaph Staffordshire Staines Stevenage Stockport Stockton-on-Tees Stoke-on-Trent Suffolk Sunbury-on-Thames Surrey Sussex Swansea Swindon Taunton Telford Thames Valley Tyne and Wear UK Uxbridge Wakefield Wales Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Drayton West Kilbride West Lothian West Midlands West Sussex West Wales West Yorkshire Weybridge Wilmslow Wiltshire Wimbledon Windsor Wirral Witham Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	109	89
Rank change on same period last year	-20
Matching contract IT job ads	113	124
As % of all UK contract IT job ads sampled	0.151 %	0.125 %
As % of the category below	1.421 %	1.848 %
Daily rates quoted	30	41
Average minimum daily rate	£340	£433
Average daily rate	£359	£445
% change on same period last year	-19.37 %
Average maximum daily rate	£377	£456
UK excluding London average daily rate	£226	£252
% change on same period last year	-10.03 %
Hourly rates quoted	21	17
Average minimum hourly rate	£25.30	£21.12
Average hourly rate	£26.65	£21.91
% change on same period last year	+21.63 %
Average maximum hourly rate	£28.00	£22.71
UK excluding London average hourly rate	£18.72	£18.87
% change on same period last year	-0.83 %
Job Titles City of London
Matching contract IT job ads	7953	6709
As % of all UK contract IT job ads sampled	10.60 %	6.788 %
Daily rates quoted	4281	2795
Average minimum daily rate	£424	£449
Average daily rate	£461	£482
% change on same period last year	-4.22 %
Average maximum daily rate	£499	£515
UK excluding London average daily rate	£357	£353
% change on same period last year	+1.09 %
Hourly rates quoted	323	234
Average minimum hourly rate	£24.30	£21.75
Average hourly rate	£26.00	£23.02
% change on same period last year	+12.95 %
Average maximum hourly rate	£27.69	£24.28
UK excluding London average hourly rate	£23.51	£25.99
% change on same period last year	-9.54 %
Support Engineer London

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Engineer
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Engineer across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 25 July 2008.

Support Engineer
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 25 July 2008.

Support Engineer
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 84 (40.38 %) Windows 2 61 (29.33 %) Finance 3 53 (25.48 %) Active Directory 4 49 (23.56 %) Banking 5 43 (20.67 %) Cisco 6 42 (20.19 %) Microsoft 7 40 (19.23 %) MS Office 8 31 (14.90 %) UNIX 8 31 (14.90 %) MS Exchange 9 29 (13.94 %) Windows XP 10 27 (12.98 %) Investment Banking 11 26 (12.50 %) MS Excel 12 23 (11.06 %) Windows 2000 12 23 (11.06 %) SQL 13 22 (10.58 %) TCP/IP

13 22 (10.58 %) DNS 14 21 (10.10 %) Firewall 14 21 (10.10 %) Financial Institution 15 20 (9.615 %) Citrix 16 19 (9.135 %) Cisco Certification 16 19 (9.135 %) Blackberry 16 19 (9.135 %) LAN 16 19 (9.135 %) Linux 16 19 (9.135 %) Exchange Server 2003 17 18 (8.654 %) Windows NT 18 16 (7.692 %) VoIP 18 16 (7.692 %) VPN 18 16 (7.692 %) MCSE 18 16 (7.692 %) Microsoft Certification 18 16 (7.692 %) Lotus

Support Engineer
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development 1 12 (5.769 %) .NET 2 2 (0.962 %) HTML 3 1 (0.481 %) ASP 3 1 (0.481 %) JSP 3 1 (0.481 %) ODBC 3 1 (0.481 %) X-Windows 3 1 (0.481 %) WebSphere	Application Platforms 1 31 (14.90 %) MS Exchange 2 19 (9.135 %) Exchange Server 2003 3 15 (7.212 %) IIS 3 15 (7.212 %) Lotus Notes 4 12 (5.769 %) Exchange Server 2000 5 6 (2.885 %) Blackberry Enterprise Server 6 5 (2.404 %) Lotus Domino 6 5 (2.404 %) Apache 6 5 (2.404 %) SharePoint 7 3 (1.442 %) Exchange Server 2007 8 2 (0.962 %) SharePoint Portal Server 9 1 (0.481 %) IBM HTTP Server 9 1 (0.481 %) Exchange Server 5.5
Applications 1 40 (19.23 %) MS Office 2 26 (12.50 %) MS Excel 3 6 (2.885 %) MS Visio 4 2 (0.962 %) Photoshop 4 2 (0.962 %) MS Project 5 1 (0.481 %) Acrobat 5 1 (0.481 %) QuarkXPress 5 1 (0.481 %) InDesign	Business Applications 1 2 (0.962 %) RMDS 2 1 (0.481 %) Kondor+
Communications & Networking 1 22 (10.58 %) TCP/IP 1 22 (10.58 %) DNS 2 21 (10.10 %) Firewall 3 19 (9.135 %) LAN 4 16 (7.692 %) VoIP 4 16 (7.692 %) VPN 5 11 (5.288 %) WAN 6 10 (4.808 %) Internet 7 9 (4.327 %) SAN 7 9 (4.327 %) BGP 8 8 (3.846 %) OSPF 8 8 (3.846 %) DHCP 9 7 (3.365 %) Wireless 10 6 (2.885 %) PBX 11 5 (2.404 %) EIGRP 12 4 (1.923 %) NetScreen 12 4 (1.923 %) SNMP 12 4 (1.923 %) IP Telephony 12 4 (1.923 %) CTI 13 3 (1.442 %) Ethernet	Database & Business Intelligence 1 9 (4.327 %) SQL Server 2 5 (2.404 %) MySQL 3 4 (1.923 %) SQL Server 2000 4 1 (0.481 %) SQL Server 2005 4 1 (0.481 %) DB2 4 1 (0.481 %) DTS 4 1 (0.481 %) SQL Server 7
Development Applications 1 1 (0.481 %) Flash 1 1 (0.481 %) ClearCase 1 1 (0.481 %) XDE 1 1 (0.481 %) StarTeam	General 1 61 (29.33 %) Finance 2 49 (23.56 %) Banking 3 27 (12.98 %) Investment Banking 4 21 (10.10 %) Financial Institution 5 11 (5.288 %) Back Office 6 10 (4.808 %) Insurance 7 6 (2.885 %) Telecoms 8 5 (2.404 %) Front Office 9 3 (1.442 %) Law 10 2 (0.962 %) Legal 10 2 (0.962 %) Government 10 2 (0.962 %) Health 10 2 (0.962 %) Auditing 11 1 (0.481 %) Retail 11 1 (0.481 %) Billing 11 1 (0.481 %) Pensions 11 1 (0.481 %) Marketing 11 1 (0.481 %) Advertising 11 1 (0.481 %) Publishing
Miscellaneous 1 19 (9.135 %) Blackberry 2 4 (1.923 %) Video Conferencing 3 3 (1.442 %) NHS 4 2 (0.962 %) Foreign Exchange (FX) 4 2 (0.962 %) Fixed Income 4 2 (0.962 %) Clustering 5 1 (0.481 %) Equities 5 1 (0.481 %) PDA 5 1 (0.481 %) French Language 5 1 (0.481 %) Japanese Language 5 1 (0.481 %) Client/Server 5 1 (0.481 %) HACMP 5 1 (0.481 %) Mainframe 5 1 (0.481 %) Management Information System 5 1 (0.481 %) Replication 5 1 (0.481 %) CLARiiON	Operating Systems 1 84 (40.38 %) Windows 2 31 (14.90 %) UNIX 3 29 (13.94 %) Windows XP 4 23 (11.06 %) Windows 2000 5 19 (9.135 %) Linux 6 18 (8.654 %) Windows NT 7 13 (6.250 %) Windows Server 2003 8 11 (5.288 %) Solaris 9 6 (2.885 %) AIX 10 3 (1.442 %) NetWare 10 3 (1.442 %) Mac OS X 10 3 (1.442 %) Mac OS X Server 11 1 (0.481 %) Windows Mobile 11 1 (0.481 %) Windows Vista 11 1 (0.481 %) VMS
Processes & Methodologies 1 7 (3.365 %) ITIL 2 6 (2.885 %) Project Management 2 6 (2.885 %) Disaster Recovery 2 6 (2.885 %) Security Cleared 3 5 (2.404 %) Migration 4 4 (1.923 %) SC Cleared 4 4 (1.923 %) Data Security 4 4 (1.923 %) Change Management 5 3 (1.442 %) Risk Management 5 3 (1.442 %) Configuration Management 6 2 (0.962 %) Time Management 6 2 (0.962 %) Document Management 6 2 (0.962 %) Network Design 6 2 (0.962 %) Logistics 7 1 (0.481 %) Incident Management 7 1 (0.481 %) Fund Management 7 1 (0.481 %) Problem Management 7 1 (0.481 %) System Testing 7 1 (0.481 %) Investment Management 7 1 (0.481 %) Contact Management	Programming Languages 1 23 (11.06 %) SQL 2 8 (3.846 %) Perl 3 6 (2.885 %) C 3 6 (2.885 %) Shell Script 4 3 (1.442 %) PL/SQL 4 3 (1.442 %) Java 5 1 (0.481 %) PHP 5 1 (0.481 %) Transact-SQL 5 1 (0.481 %) VBA
Qualifications 1 19 (9.135 %) Cisco Certification 2 16 (7.692 %) Microsoft Certification 2 16 (7.692 %) MCSE 3 13 (6.250 %) CCNA 4 6 (2.885 %) CCNP 5 4 (1.923 %) CCIE 6 3 (1.442 %) CCVP 7 2 (0.962 %) Degree 8 1 (0.481 %) A+ Certification 8 1 (0.481 %) CCA 8 1 (0.481 %) Citrix Certification 8 1 (0.481 %) CCEA 8 1 (0.481 %) CISSP	Quality Assurance & Compliance 1 5 (2.404 %) SLA 2 1 (0.481 %) QA
System Software 1 53 (25.48 %) Active Directory 2 7 (3.365 %) NFS 3 5 (2.404 %) Citrix Presentation Server 4 4 (1.923 %) VMware Infrastructure 5 3 (1.442 %) VMware Server 6 2 (0.962 %) Terminal Services 6 2 (0.962 %) NetBackup 7 1 (0.481 %) Squid	Systems Management 1 5 (2.404 %) ARCserve 2 4 (1.923 %) OpenView 2 4 (1.923 %) CiscoWorks 3 2 (0.962 %) Tivoli 4 1 (0.481 %) Tivoli Monitoring 4 1 (0.481 %) Tivoli Storage Manager 4 1 (0.481 %) MOM 4 1 (0.481 %) Systems Management Server (SMS) 4 1 (0.481 %) AutoSys 4 1 (0.481 %) CONTROL-M 4 1 (0.481 %) Unicenter 4 1 (0.481 %) MAILsweeper 4 1 (0.481 %) WSUS
Vendors 1 43 (20.67 %) Cisco 2 42 (20.19 %) Microsoft 3 20 (9.615 %) Citrix 4 16 (7.692 %) Lotus 5 13 (6.250 %) BT 6 12 (5.769 %) Reuters 6 12 (5.769 %) Bloomberg 7 11 (5.288 %) HP 8 10 (4.808 %) VMware 9 7 (3.365 %) CheckPoint 9 7 (3.365 %) Nokia 10 6 (2.885 %) Sun 11 5 (2.404 %) Oracle 11 5 (2.404 %) Speakerbus 12 4 (1.923 %) Avaya 12 4 (1.923 %) Nortel 12 4 (1.923 %) VERITAS 12 4 (1.923 %) Red Hat 12 4 (1.923 %) Remedy 13 3 (1.442 %) IBM