The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
Support Engineer
Rank 113 136 140
Rank change year-on-year
+23 +4
Contract jobs requiring a Support Engineer 92 92 81
As % of all contract IT jobs located in the City of London 1.55% 1.26% 1.09%
As % of the Job Titles category 1.67% 1.36% 1.17%
Number of daily rates quoted 49 54 39
Average daily rate
Keep up to 90%
of your Daily Rate
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£240 £215 £245
Average daily rate % change year-on-year
+11.62% -12.24%
90% offered a daily rate of more than £144 £127 £105
10% offered a daily rate of more than £406 £350 £375
UK excluding London average daily rate £225 £250 £225
% change year-on-year
-10.00% +11.11%
Number of hourly rates quoted 23 15 9
Average hourly rate £14.50 £17.66 £12.50
Average hourly rate % change year-on-year
-17.89% +41.28%
90% offered a hourly rate of more than £12.69 £12.75 £11.40
10% offered a hourly rate of more than £17.40 £26.50 £21.00
UK excluding London average hourly rate £14.00 £13.87 £15.00
% change year-on-year
+0.93% -7.53%
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5515 6745 6898
As % of all contract IT jobs located in the City of London 92.86% 92.52% 92.80%
Number of daily rates quoted 4132 4902 5027
Average daily rate £450 £450 £450
90% offered a daily rate of more than £268 £275 £275
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 104 141 163
Average hourly rate £17.00 £19.50 £19.00
Average hourly rate % change year-on-year
-12.82% +2.63%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £30.82 £38.00 £44.00
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 21 October 2014.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 21 October 2014.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 21 October 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 106 (67.95%) Windows
2 57 (36.54%) Active Directory
3 55 (35.26%) Microsoft
4 43 (27.56%) MS Office
5 42 (26.92%) Windows 7
6 39 (25.00%) Finance
7 31 (19.87%) Cisco
8 30 (19.23%) MS Excel
8 30 (19.23%) Firewall
9 28 (17.95%) ITIL
9 28 (17.95%) Windows XP
10 25 (16.03%) Citrix
10 25 (16.03%) Linux
11 24 (15.38%) MS Exchange
11 24 (15.38%) Banking
12 22 (14.10%) VMware
13 21 (13.46%) Cisco Certification
13 21 (13.46%) Perl
13 21 (13.46%) Windows Server 2008
14 20 (12.82%) Blackberry
15 19 (12.18%) UNIX
16 18 (11.54%) SQL
17 17 (10.90%) Migration
17 17 (10.90%) SCCM
17 17 (10.90%) Security Cleared
18 16 (10.26%) CCNP
19 14 (8.97%) VPN
19 14 (8.97%) VMware Infrastructure
20 13 (8.33%) EIGRP
20 13 (8.33%) BGP

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 21 October 2014, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 24 (15.38%) MS Exchange
2 7 (4.49%) Exchange Server 2010
3 5 (3.21%) Exchange Server 2003
3 5 (3.21%) Blackberry Enterprise Server
3 5 (3.21%) IBM Notes
4 4 (2.56%) SharePoint
5 3 (1.92%) Lync
5 3 (1.92%) IIS
6 2 (1.28%) Apache
6 2 (1.28%) Exchange Server 2013
6 2 (1.28%) Exchange Server 2007
7 1 (0.64%) WorkSite
7 1 (0.64%) SharePoint 2013
7 1 (0.64%) Lotus Domino
7 1 (0.64%) Exchange Server 2000
7 1 (0.64%) Documentum
Applications
1 43 (27.56%) MS Office
2 30 (19.23%) MS Excel
3 3 (1.92%) MS PowerPoint
4 1 (0.64%) Spreadsheet
Business Applications
1 4 (2.56%) Oracle EBS
2 2 (1.28%) Dynamics CRM
3 1 (0.64%) Remedy ITSM
Cloud Services
1 2 (1.28%) Office 365
2 1 (0.64%) Microsoft Azure
Communications & Networking
1 30 (19.23%) Firewall
2 14 (8.97%) VPN
3 13 (8.33%) BGP
3 13 (8.33%) EIGRP
4 12 (7.69%) TCP/IP
5 11 (7.05%) Multicast
6 10 (6.41%) DNS
7 8 (5.13%) LAN
8 7 (4.49%) OSPF
9 6 (3.85%) Wireless
9 6 (3.85%) HSRP
10 5 (3.21%) DMVPN
10 5 (3.21%) TACACS
10 5 (3.21%) VRRP
10 5 (3.21%) PPP
10 5 (3.21%) WAN
10 5 (3.21%) DHCP
10 5 (3.21%) SNMP
11 4 (2.56%) SAN
11 4 (2.56%) VoIP
Database & Business Intelligence
1 4 (2.56%) SQL Server
2 3 (1.92%) Oracle Database
3 2 (1.28%) Relational Database
3 2 (1.28%) Big Data
3 2 (1.28%) MS Access
3 2 (1.28%) RDBMS
3 2 (1.28%) MySQL
4 1 (0.64%) SQL Server 2005
4 1 (0.64%) Oracle Database 11g
4 1 (0.64%) SQL Server 2008
4 1 (0.64%) NoSQL
4 1 (0.64%) MarkLogic
Development Applications
1 2 (1.28%) JIRA
General
1 39 (25.00%) Finance
2 24 (15.38%) Banking
3 7 (4.49%) Front Office
4 6 (3.85%) Investment Banking
5 4 (2.56%) Legal
6 2 (1.28%) Games
6 2 (1.28%) Financial Institution
6 2 (1.28%) Marketing
6 2 (1.28%) French Language
6 2 (1.28%) Telecoms
6 2 (1.28%) Law
7 1 (0.64%) German Language
7 1 (0.64%) Italian Language
7 1 (0.64%) Spanish Language
Libraries, Frameworks & Software Standards
1 10 (6.41%) FIX Protocol
2 2 (1.28%) HTML
2 2 (1.28%) .NET
3 1 (0.64%) Rendezvous
3 1 (0.64%) Middleware
3 1 (0.64%) X-Windows
3 1 (0.64%) LAMP
3 1 (0.64%) JSON
3 1 (0.64%) Software Packaging
Miscellaneous
1 20 (12.82%) Blackberry
2 9 (5.77%) iPhone
3 7 (4.49%) Video Conferencing
4 5 (3.21%) iPad
4 5 (3.21%) Foreign Exchange (FX)
4 5 (3.21%) Fixed Income
4 5 (3.21%) FlexPod
5 4 (2.56%) Analytical Skills
6 3 (1.92%) PKI
6 3 (1.92%) Client/Server
7 2 (1.28%) Interactive TV
7 2 (1.28%) Derivative
7 2 (1.28%) Kindle
8 1 (0.64%) Mobile App
8 1 (0.64%) Spread Betting
8 1 (0.64%) Computer Science
8 1 (0.64%) CMDB
8 1 (0.64%) Online Games
8 1 (0.64%) Hedge funds
8 1 (0.64%) Replication
Operating Systems
1 106 (67.95%) Windows
2 42 (26.92%) Windows 7
3 28 (17.95%) Windows XP
4 25 (16.03%) Linux
5 21 (13.46%) Windows Server 2008
6 19 (12.18%) UNIX
7 12 (7.69%) Windows Server 2003
8 8 (5.13%) Red Hat Enterprise Linux
8 8 (5.13%) Android
9 7 (4.49%) Apple iOS
9 7 (4.49%) Windows 8
10 5 (3.21%) Windows Server 2012
10 5 (3.21%) Mac OS X
11 4 (2.56%) Windows Vista
12 3 (1.92%) Mac OS
13 2 (1.28%) Windows Mobile
13 2 (1.28%) Windows 2000
14 1 (0.64%) Solaris
14 1 (0.64%) Windows 2000 Server
14 1 (0.64%) CentOS
Processes & Methodologies
1 28 (17.95%) ITIL
2 17 (10.90%) Migration
3 6 (3.85%) Disaster Recovery
4 5 (3.21%) Change Management
5 4 (2.56%) Low Latency
5 4 (2.56%) Incident Management
5 4 (2.56%) Service Management
5 4 (2.56%) Service Delivery
6 3 (1.92%) CRM
6 3 (1.92%) Asset Management
6 3 (1.92%) Root Cause Analysis
7 2 (1.28%) Release Management
7 2 (1.28%) Coaching
7 2 (1.28%) ITIL V3
7 2 (1.28%) Continuous Improvement
7 2 (1.28%) ITSM
7 2 (1.28%) Configuration Management
8 1 (0.64%) Project Management
8 1 (0.64%) E-Commerce
8 1 (0.64%) PRINCE2
Programming Languages
1 21 (13.46%) Perl
2 18 (11.54%) SQL
3 8 (5.13%) Java
3 8 (5.13%) Python
4 7 (4.49%) C++
5 4 (2.56%) VB
5 4 (2.56%) Bash Shell
6 3 (1.92%) Korn
6 3 (1.92%) PowerShell
6 3 (1.92%) PHP
7 2 (1.28%) PL/SQL
7 2 (1.28%) VBScript
7 2 (1.28%) C
8 1 (0.64%) C#
8 1 (0.64%) Bourne shell
8 1 (0.64%) VBA
8 1 (0.64%) Ruby
Qualifications
1 21 (13.46%) Cisco Certification
2 17 (10.90%) Security Cleared
3 16 (10.26%) CCNP
4 10 (6.41%) SC Cleared
5 9 (5.77%) CCNA
6 8 (5.13%) MCSE
6 8 (5.13%) Microsoft Certification
7 5 (3.21%) MCSA
7 5 (3.21%) CCIE
8 4 (2.56%) CTC Cleared
8 4 (2.56%) DV Cleared
9 2 (1.28%) MCP
9 2 (1.28%) CCA
9 2 (1.28%) Citrix Certification
9 2 (1.28%) MOS
9 2 (1.28%) MCDST
9 2 (1.28%) Degree
10 1 (0.64%) PRINCE2 Practitioner
10 1 (0.64%) VMware Certified Professional (VCP)
10 1 (0.64%) A+ Certification
Quality Assurance & Compliance
1 8 (5.13%) SLA
2 2 (1.28%) ISO 9001
System Software
1 57 (36.54%) Active Directory
2 14 (8.97%) VMware Infrastructure
3 7 (4.49%) XenApp
4 4 (2.56%) Hyper-V
5 2 (1.28%) VMware ESXi
5 2 (1.28%) ISA Server
5 2 (1.28%) Microsoft App-V
5 2 (1.28%) Xen
6 1 (0.64%) Oracle RAC
6 1 (0.64%) Citrix Presentation Server
6 1 (0.64%) VMware Server
6 1 (0.64%) VMware ESX
6 1 (0.64%) Terminal Server
6 1 (0.64%) XenDesktop
6 1 (0.64%) vSphere
6 1 (0.64%) UAG
Systems Management
1 17 (10.90%) SCCM
2 5 (3.21%) OpenNMS
2 5 (3.21%) RANCID
3 3 (1.92%) Nagios
4 2 (1.28%) Backup Exec
4 2 (1.28%) WSUS
4 2 (1.28%) Zenoss
4 2 (1.28%) SCOM
4 2 (1.28%) Cisco CUCM
5 1 (0.64%) Tivoli Endpoint Manager
5 1 (0.64%) YUM
5 1 (0.64%) Puppet
5 1 (0.64%) ServiceCenter
5 1 (0.64%) Unicenter
5 1 (0.64%) Systems Management Server (SMS)
5 1 (0.64%) MIMEsweeper
5 1 (0.64%) DameWare
5 1 (0.64%) NetBackup
Vendors
1 55 (35.26%) Microsoft
2 31 (19.87%) Cisco
3 25 (16.03%) Citrix
4 22 (14.10%) VMware
5 12 (7.69%) Apple
6 10 (6.41%) Oracle
7 8 (5.13%) Red Hat
8 7 (4.49%) HP
8 7 (4.49%) TIBCO
9 6 (3.85%) Juniper
10 5 (3.21%) Lotus
10 5 (3.21%) Remedy
11 4 (2.56%) Reuters
12 3 (1.92%) CheckPoint
12 3 (1.92%) Veritas
12 3 (1.92%) Dell
12 3 (1.92%) Sophos
12 3 (1.92%) Wyse
13 2 (1.28%) FactSet
13 2 (1.28%) IBM
City, London
TEKsystems
Rate: £300 per day
Posted: 7 hours ago
City of London
Real Staffing
Rate: £400 - £450 per day + competitive
Posted: 9 hours ago
City, London
Square One Resources
Rate: Unspecified
Posted: 15 hours ago
City of London
Austin Fraser Limited
Rate: £200 - £280 per annum
Posted: 14 days ago