The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 28 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jan 2015
Same period 2014 Same period 2013
Support Engineer
Rank 121 126 138
Rank change year-on-year
+5 +12
Contract jobs requiring a Support Engineer 66 76 56
As % of all contract IT jobs located in the City of London 1.33% 1.27% 0.97%
As % of the Job Titles category 1.43% 1.36% 1.05%
Number of daily rates quoted 39 46 15
Average daily rate
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£265 £175 £250
Average daily rate % change year-on-year
+51.42% -30.00%
90% offered a daily rate of more than £165 £124 £141
10% offered a daily rate of more than £483 £351 £348
UK excluding London average daily rate £220 £195 £250
% change year-on-year
+12.82% -22.00%
Number of hourly rates quoted 9 12 24
Average hourly rate £18.00 £17.25 £15.50
Average hourly rate % change year-on-year
+4.34% +11.29%
90% offered a hourly rate of more than £16.70 £12.86 £11.15
10% offered a hourly rate of more than £23.60 £24.50 £22.05
UK excluding London average hourly rate £15.00 £15.00 £15.00
Support Engineer
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
4624 5603 5353
As % of all contract IT jobs located in the City of London 93.26% 93.70% 93.08%
Number of daily rates quoted 3536 4053 4000
Average daily rate £450 £450 £438
Average daily rate % change year-on-year
- +2.85%
90% offered a daily rate of more than £285 £280 £285
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 78 92 132
Average hourly rate £17.81 £20.00 £19.00
Average hourly rate % change year-on-year
-10.96% +5.26%
90% offered a hourly rate of more than £12.50 £13.35 £13.00
10% offered a hourly rate of more than £27.01 £30.83 £50.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Support Engineer
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in the City of London

Support Engineer
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the City of London region.

Support Engineer Daily Rate Trend in the City of London

Support Engineer
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 28 January 2015.

Support Engineer Daily Rate Histogram in the City of London

Support Engineer
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the City of London region.

Support Engineer Hourly Rate Trend in the City of London

Support Engineer
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the City of London region over the 3 months to 28 January 2015.

Support Engineer Hourly Rate Histogram in the City of London

Support Engineer
Top 30 Related IT Skills in the City of London

For the 6 months to 28 January 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 103 (63.98%) Windows
2 53 (32.92%) Microsoft
2 53 (32.92%) Active Directory
3 49 (30.43%) Finance
4 47 (29.19%) Windows 7
5 40 (24.84%) MS Office
6 39 (24.22%) Cisco
7 33 (20.50%) Windows XP
7 33 (20.50%) Firewall
8 32 (19.88%) Blackberry
9 31 (19.25%) ITIL
10 30 (18.63%) UNIX
11 29 (18.01%) VMware
11 29 (18.01%) Banking
12 27 (16.77%) MS Excel
13 25 (15.53%) VPN
13 25 (15.53%) Perl
13 25 (15.53%) Citrix
13 25 (15.53%) Windows Server 2008
14 24 (14.91%) Linux
15 23 (14.29%) TCP/IP
16 21 (13.04%) MS Exchange
16 21 (13.04%) Cisco Certification
17 19 (11.80%) VMware Infrastructure
18 16 (9.94%) BGP
18 16 (9.94%) CCNP
18 16 (9.94%) SQL
19 15 (9.32%) Change Management
19 15 (9.32%) Migration
20 14 (8.70%) EIGRP

Support Engineer
Top Related IT Skills in the City of London by Category

For the 6 months to 28 January 2015, IT contractor jobs across the City of London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 21 (13.04%) MS Exchange
2 11 (6.83%) Exchange Server 2010
3 9 (5.59%) IBM Notes
3 9 (5.59%) Blackberry Enterprise Server
4 7 (4.35%) SharePoint
5 6 (3.73%) Lync
6 5 (3.11%) Apache
7 4 (2.48%) IIS
8 3 (1.86%) WebSphere
9 2 (1.24%) Exchange Server 2013
9 2 (1.24%) Oracle HTTP Server
9 2 (1.24%) WebSphere Application Server
9 2 (1.24%) Tomcat
9 2 (1.24%) Exchange Server 2003
9 2 (1.24%) GlassFish
9 2 (1.24%) Exchange Server 2007
10 1 (0.62%) WorkSite
10 1 (0.62%) Lotus Domino
10 1 (0.62%) BizTalk Server
Applications
1 40 (24.84%) MS Office
2 27 (16.77%) MS Excel
3 4 (2.48%) MS PowerPoint
Business Applications
1 4 (2.48%) Oracle EBS
2 3 (1.86%) Dynamics CRM
3 2 (1.24%) RMDS
4 1 (0.62%) Remedy ITSM
4 1 (0.62%) Eikon
4 1 (0.62%) 3000 Xtra
Cloud Services
1 3 (1.86%) Office 365
2 1 (0.62%) Microsoft Azure
2 1 (0.62%) Amazon AWS
Communications & Networking
1 33 (20.50%) Firewall
2 25 (15.53%) VPN
3 23 (14.29%) TCP/IP
4 16 (9.94%) BGP
5 14 (8.70%) EIGRP
5 14 (8.70%) DNS
6 13 (8.07%) OSPF
7 12 (7.45%) HSRP
8 11 (6.83%) DMVPN
8 11 (6.83%) SNMP
8 11 (6.83%) PPP
8 11 (6.83%) TACACS
8 11 (6.83%) VRRP
9 10 (6.21%) Cisco Nexus
10 8 (4.97%) DHCP
10 8 (4.97%) HTTP
11 7 (4.35%) VoIP
12 6 (3.73%) LAN
13 5 (3.11%) WAN
13 5 (3.11%) Multicast
Database & Business Intelligence
1 7 (4.35%) SQL Server
2 4 (2.48%) MySQL
3 3 (1.86%) MS Access
3 3 (1.86%) RDBMS
3 3 (1.86%) Relational Database
3 3 (1.86%) Oracle Database
4 2 (1.24%) Big Data
4 2 (1.24%) SQL Server Reporting Services
5 1 (0.62%) SQL Server 2008
5 1 (0.62%) SQL Server 2005
5 1 (0.62%) DB2
5 1 (0.62%) Data Warehouse
5 1 (0.62%) SQL Server 2000
5 1 (0.62%) MarkLogic
5 1 (0.62%) NoSQL
Development Applications
1 2 (1.24%) Mercurial
1 2 (1.24%) Hudson
1 2 (1.24%) Git (software)
1 2 (1.24%) Jenkins
1 2 (1.24%) Eclipse
1 2 (1.24%) JIRA
2 1 (0.62%) Maven
2 1 (0.62%) CruiseControl
2 1 (0.62%) Ant
2 1 (0.62%) Rational Application Developer
General
1 49 (30.43%) Finance
2 29 (18.01%) Banking
3 12 (7.45%) Front Office
4 7 (4.35%) Investment Banking
5 5 (3.11%) Financial Institution
6 4 (2.48%) Law
7 2 (1.24%) Back Office
7 2 (1.24%) Telecoms
7 2 (1.24%) Legal
7 2 (1.24%) Advertising
7 2 (1.24%) Games
7 2 (1.24%) French Language
7 2 (1.24%) Marketing
7 2 (1.24%) Spanish Language
8 1 (0.62%) Retail Banking
8 1 (0.62%) Italian Language
8 1 (0.62%) Mandarin Language
8 1 (0.62%) Billing
8 1 (0.62%) Retail
Libraries, Frameworks & Software Standards
1 11 (6.83%) FIX Protocol
2 5 (3.11%) .NET
3 3 (1.86%) Middleware
4 2 (1.24%) Web Services
4 2 (1.24%) HTML
4 2 (1.24%) ActiveMQ
5 1 (0.62%) JSON
5 1 (0.62%) Application Packaging
5 1 (0.62%) LAMP
Miscellaneous
1 32 (19.88%) Blackberry
2 13 (8.07%) iPhone
3 11 (6.83%) FlexPod
4 10 (6.21%) Analytical Skills
5 7 (4.35%) Video Conferencing
6 6 (3.73%) iPad
6 6 (3.73%) Computer Science
6 6 (3.73%) PKI
7 5 (3.11%) Foreign Exchange (FX)
8 4 (2.48%) Replication
9 3 (1.86%) Client/Server
10 2 (1.24%) Enterprise Software
10 2 (1.24%) Interactive TV
10 2 (1.24%) Derivative
10 2 (1.24%) Smartphone
11 1 (0.62%) Online Games
11 1 (0.62%) Spread Betting
11 1 (0.62%) CMDB
11 1 (0.62%) Mathematics
11 1 (0.62%) Fixed Income
Operating Systems
1 103 (63.98%) Windows
2 47 (29.19%) Windows 7
3 33 (20.50%) Windows XP
4 30 (18.63%) UNIX
5 25 (15.53%) Windows Server 2008
6 24 (14.91%) Linux
7 12 (7.45%) Windows Server 2003
8 9 (5.59%) Windows Server 2012
9 8 (4.97%) Solaris
9 8 (4.97%) Android
10 7 (4.35%) Mac OS X
11 6 (3.73%) Apple iOS
11 6 (3.73%) Windows 8
12 4 (2.48%) Red Hat Enterprise Linux
13 1 (0.62%) CentOS
13 1 (0.62%) Windows Mobile
13 1 (0.62%) Windows Vista
13 1 (0.62%) Windows Phone
13 1 (0.62%) Mac OS
Processes & Methodologies
1 31 (19.25%) ITIL
2 15 (9.32%) Change Management
2 15 (9.32%) Migration
3 9 (5.59%) Service Management
4 5 (3.11%) Incident Management
4 5 (3.11%) Coaching
5 4 (2.48%) Low Latency
5 4 (2.48%) Root Cause Analysis
5 4 (2.48%) Disaster Recovery
5 4 (2.48%) Configuration Management
5 4 (2.48%) Asset Management
5 4 (2.48%) Problem Management
6 3 (1.86%) PRINCE2
6 3 (1.86%) E-Commerce
6 3 (1.86%) CRM
6 3 (1.86%) Mentoring
6 3 (1.86%) DevOps
7 2 (1.24%) Capacity Planning
7 2 (1.24%) Software Deployment
7 2 (1.24%) Change Control
Programming Languages
1 25 (15.53%) Perl
2 16 (9.94%) SQL
3 11 (6.83%) Java
4 7 (4.35%) C++
5 6 (3.73%) Python
6 3 (1.86%) Korn
6 3 (1.86%) C
6 3 (1.86%) C#
6 3 (1.86%) PHP
6 3 (1.86%) Bash Shell
7 2 (1.24%) PL/SQL
7 2 (1.24%) VB
7 2 (1.24%) Objective-C
7 2 (1.24%) PowerShell
8 1 (0.62%) Ruby
8 1 (0.62%) VBA
8 1 (0.62%) JavaScript
Qualifications
1 21 (13.04%) Cisco Certification
2 16 (9.94%) CCNP
3 13 (8.07%) Security Cleared
4 11 (6.83%) CCIE
4 11 (6.83%) Microsoft Certification
5 10 (6.21%) MCSE
6 7 (4.35%) SC Cleared
6 7 (4.35%) MCSA
7 6 (3.73%) CCNA
7 6 (3.73%) Degree
8 5 (3.11%) CTC Cleared
9 3 (1.86%) MCITP
9 3 (1.86%) CCA
9 3 (1.86%) Citrix Certification
10 2 (1.24%) VMware Certified Professional (VCP)
10 2 (1.24%) DV Cleared
10 2 (1.24%) PRINCE2 Practitioner
11 1 (0.62%) BC Cleared
11 1 (0.62%) MCDST
11 1 (0.62%) MCTS
Quality Assurance & Compliance
1 7 (4.35%) SLA
2 3 (1.86%) QA
System Software
1 53 (32.92%) Active Directory
2 19 (11.80%) VMware Infrastructure
3 7 (4.35%) XenApp
4 6 (3.73%) Hyper-V
5 5 (3.11%) Xen
6 2 (1.24%) UAG
6 2 (1.24%) Squid
6 2 (1.24%) VMware Server
7 1 (0.62%) Citrix Presentation Server
7 1 (0.62%) Microsoft App-V
7 1 (0.62%) ISA Server
7 1 (0.62%) VMware ESXi
7 1 (0.62%) Forefront TMG
Systems Management
1 12 (7.45%) RANCID
2 11 (6.83%) OpenNMS
2 11 (6.83%) SCCM
3 3 (1.86%) SCOM
3 3 (1.86%) DameWare
3 3 (1.86%) Backup Exec
3 3 (1.86%) Cisco CUCM
4 2 (1.24%) Zenoss
4 2 (1.24%) Tivoli Endpoint Manager
4 2 (1.24%) Nagios
5 1 (0.62%) ServiceCenter
5 1 (0.62%) Norton AntiVirus
5 1 (0.62%) Systems Management Server (SMS)
5 1 (0.62%) FortiGate
5 1 (0.62%) Opscode Chef
5 1 (0.62%) XenMobile
5 1 (0.62%) Puppet
5 1 (0.62%) Casper Suite
Vendors
1 53 (32.92%) Microsoft
2 39 (24.22%) Cisco
3 29 (18.01%) VMware
4 25 (15.53%) Citrix
5 12 (7.45%) Apple
5 12 (7.45%) Oracle
6 11 (6.83%) Reuters
7 9 (5.59%) Lotus
8 7 (4.35%) Bloomberg
8 7 (4.35%) HP
9 6 (3.73%) Juniper
9 6 (3.73%) IBM
10 5 (3.11%) Wyse
10 5 (3.11%) FactSet
11 4 (2.48%) Red Hat
11 4 (2.48%) Fidessa
11 4 (2.48%) Sophos
12 3 (1.86%) Remedy
12 3 (1.86%) TIBCO
12 3 (1.86%) Symantec
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