The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 28 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2015
Same period 2014 Same period 2013
Incident Management
Rank 157 152 180
Rank change year-on-year
-5 +28
Contract jobs citing Incident Management 55 50 50
As % of all contract IT jobs located in the City of London 0.93% 0.85% 0.70%
As % of the Processes & Methodologies category 1.18% 1.09% 0.90%
Number of daily rates quoted 43 35 31
Average daily rate
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£425 £375 £378
Average daily rate % change year-on-year
+13.33% -0.66%
90% offered a daily rate of more than £242 £193 £225
10% offered a daily rate of more than £524 £575 £550
UK excluding London average daily rate £325 £310 £315
% change year-on-year
+5.00% -1.74%
Number of hourly rates quoted 3 1 1
Average hourly rate £21.25 £21.75 £21.50
Average hourly rate % change year-on-year
-2.29% +1.16%
UK excluding London average hourly rate £16.50 £16.50 £12.00
% change year-on-year
- +37.50%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4649 4570 5553
As % of all contract IT jobs located in the City of London 78.36% 77.68% 78.15%
Number of daily rates quoted 3696 3389 4146
Average daily rate £473 £450 £450
Average daily rate % change year-on-year
+5.00% -
90% offered a daily rate of more than £325 £313 £313
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 41 45 99
Average hourly rate £21.30 £22.69 £39.51
Average hourly rate % change year-on-year
-6.12% -42.56%
90% offered a hourly rate of more than £14.50 £14.50 £18.00
10% offered a hourly rate of more than £47.50 £45.00 £52.50
UK excluding London average hourly rate £30.00 £26.98 £31.00
% change year-on-year
+11.21% -12.98%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 28 July 2015.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 28 July 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 53 (51.96%) ITIL
2 40 (39.22%) Finance
3 30 (29.41%) Windows
4 21 (20.59%) Microsoft
5 20 (19.61%) Banking
6 19 (18.63%) Service Management
7 18 (17.65%) Active Directory
7 18 (17.65%) Problem Management
8 17 (16.67%) Cisco
8 17 (16.67%) SQL
9 14 (13.73%) Project Management
9 14 (13.73%) MS Office
10 13 (12.75%) Change Management
10 13 (12.75%) Information Security
10 13 (12.75%) Change Control
11 12 (11.76%) MS Excel
12 11 (10.78%) Citrix
12 11 (10.78%) ITIL Certification
12 11 (10.78%) Service Delivery
12 11 (10.78%) Investment Banking
13 10 (9.80%) UNIX
13 10 (9.80%) Linux
14 9 (8.82%) Microsoft Certification
15 8 (7.84%) Risk Management
15 8 (7.84%) Degree
15 8 (7.84%) Remedy
15 8 (7.84%) MCSE
15 8 (7.84%) Oracle
15 8 (7.84%) Windows 7
15 8 (7.84%) Security Cleared

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 28 July 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.90%) MS Exchange
1 5 (4.90%) Lync
2 3 (2.94%) Exchange Server 2010
3 2 (1.96%) Blackberry Enterprise Server
3 2 (1.96%) JBoss
4 1 (0.98%) Lotus Domino
4 1 (0.98%) WebSphere Application Server
4 1 (0.98%) WebLogic
4 1 (0.98%) IIS
4 1 (0.98%) WebSphere
4 1 (0.98%) Office Communications Server
4 1 (0.98%) BizTalk Server
Applications
1 14 (13.73%) MS Office
2 12 (11.76%) MS Excel
3 2 (1.96%) Spreadsheet
4 1 (0.98%) MS Visio
4 1 (0.98%) MS PowerPoint
Business Applications
1 5 (4.90%) assyst
2 2 (1.96%) Dynamics CRM
3 1 (0.98%) Remedy ITSM
3 1 (0.98%) Cerner Millennium
3 1 (0.98%) ION MarketView
3 1 (0.98%) Bloomberg TOMS
3 1 (0.98%) SAP HR
3 1 (0.98%) Endur
3 1 (0.98%) RMDS
Cloud Services
1 2 (1.96%) Google Apps
1 2 (1.96%) IaaS
2 1 (0.98%) Office 365
Communications & Networking
1 7 (6.86%) VPN
1 7 (6.86%) Firewall
2 6 (5.88%) Wireless
3 5 (4.90%) LAN
4 4 (3.92%) TCP/IP
5 3 (2.94%) Internet
5 3 (2.94%) Extranet
5 3 (2.94%) Intrusion Detection
5 3 (2.94%) VLAN
5 3 (2.94%) Cisco IOS
5 3 (2.94%) Unified Communications
6 2 (1.96%) Multicast
6 2 (1.96%) Cisco ASA
6 2 (1.96%) Cisco IPT
6 2 (1.96%) IP Telephony
6 2 (1.96%) BGP
6 2 (1.96%) EIGRP
6 2 (1.96%) DNS
6 2 (1.96%) SSL
6 2 (1.96%) LDAP
Database & Business Intelligence
1 5 (4.90%) SQL Server
2 3 (2.94%) Relational Database
3 2 (1.96%) RDBMS
3 2 (1.96%) SQL Server Reporting Services
3 2 (1.96%) SQL Server Integration Services
4 1 (0.98%) SQL Server Analysis Services
4 1 (0.98%) SQL Server 2008
Development Applications
1 1 (0.98%) TeamCity
1 1 (0.98%) MSBuild
General
1 40 (39.22%) Finance
2 20 (19.61%) Banking
3 11 (10.78%) Investment Banking
4 4 (3.92%) Financial Institution
4 4 (3.92%) Front Office
5 3 (2.94%) Back Office
5 3 (2.94%) Legal
6 2 (1.96%) Retail
6 2 (1.96%) German Language
6 2 (1.96%) Local Government
7 1 (0.98%) Private Banking
7 1 (0.98%) Marketing
7 1 (0.98%) Law
7 1 (0.98%) Swedish Language
Job Titles
1 37 (36.27%) Analyst
2 16 (15.69%) Support Analyst
3 15 (14.71%) Incident Manager
4 9 (8.82%) Service Desk Analyst
4 9 (8.82%) Service Analyst
5 8 (7.84%) Applications Support
6 7 (6.86%) Business Analyst
6 7 (6.86%) Applications Support Analyst
6 7 (6.86%) IT Support
7 6 (5.88%) IT Support Analyst
7 6 (5.88%) Project Manager
8 4 (3.92%) Architect
8 4 (3.92%) Network Engineer
8 4 (3.92%) 1st Line Support
8 4 (3.92%) Security Analyst
8 4 (3.92%) Delivery Manager
9 3 (2.94%) Security Architect
9 3 (2.94%) Information Manager
9 3 (2.94%) Problem Manager
9 3 (2.94%) Information Security Manager
Libraries, Frameworks & Software Standards
1 2 (1.96%) .NET
1 2 (1.96%) Middleware
2 1 (0.98%) Spring
2 1 (0.98%) XMPP
2 1 (0.98%) .NET Framework
2 1 (0.98%) TIBCO EMS
2 1 (0.98%) CSS
2 1 (0.98%) JSP
2 1 (0.98%) Struts
2 1 (0.98%) XML
2 1 (0.98%) XSD
2 1 (0.98%) XSLT
Miscellaneous
1 7 (6.86%) Blackberry
2 6 (5.88%) Video Conferencing
2 6 (5.88%) Analytical Skills
3 4 (3.92%) Equities
4 3 (2.94%) Mainframe
4 3 (2.94%) iPhone
4 3 (2.94%) CMDB
4 3 (2.94%) Hedge funds
4 3 (2.94%) User Experience
5 2 (1.96%) Handset
5 2 (1.96%) Fixed Income
5 2 (1.96%) SWIFT
5 2 (1.96%) CESG
6 1 (0.98%) CESG CLAS
6 1 (0.98%) Cryptography
6 1 (0.98%) Management Information System
6 1 (0.98%) NHS
6 1 (0.98%) Thin Client
6 1 (0.98%) Credit Risk
6 1 (0.98%) Market Risk
Operating Systems
1 30 (29.41%) Windows
2 10 (9.80%) UNIX
2 10 (9.80%) Linux
3 8 (7.84%) Windows 7
4 5 (4.90%) Windows Server 2008
5 3 (2.94%) Windows XP
5 3 (2.94%) Mac OS X
6 2 (1.96%) Windows Server 2003
6 2 (1.96%) Android
6 2 (1.96%) Solaris
6 2 (1.96%) Windows Server 2012
7 1 (0.98%) Windows 8
Processes & Methodologies
1 53 (51.96%) ITIL
2 19 (18.63%) Service Management
3 18 (17.65%) Problem Management
4 14 (13.73%) Project Management
5 13 (12.75%) Change Management
5 13 (12.75%) Information Security
5 13 (12.75%) Change Control
6 11 (10.78%) Service Delivery
7 8 (7.84%) Risk Management
8 7 (6.86%) Stakeholder Management
9 6 (5.88%) BCP
9 6 (5.88%) Root Cause Analysis
10 5 (4.90%) Migration
10 5 (4.90%) PRINCE2
10 5 (4.90%) Configuration Management
10 5 (4.90%) ITSM
10 5 (4.90%) Business Continuity
10 5 (4.90%) Business Analysis
10 5 (4.90%) Project Planning
10 5 (4.90%) Continuous Improvement
Programming Languages
1 17 (16.67%) SQL
2 6 (5.88%) Java
3 3 (2.94%) PowerShell
4 2 (1.96%) JavaScript
4 2 (1.96%) Perl
4 2 (1.96%) C#
5 1 (0.98%) C++
5 1 (0.98%) VBScript
5 1 (0.98%) VB
5 1 (0.98%) ABAP
5 1 (0.98%) VBA
5 1 (0.98%) C
Qualifications
1 11 (10.78%) ITIL Certification
2 9 (8.82%) Microsoft Certification
3 8 (7.84%) MCSE
3 8 (7.84%) Degree
3 8 (7.84%) Security Cleared
4 3 (2.94%) DV Cleared
4 3 (2.94%) CCNA
4 3 (2.94%) CISSP
4 3 (2.94%) Cisco Certification
5 2 (1.96%) CCNP
5 2 (1.96%) MCP
5 2 (1.96%) A+ Certification
5 2 (1.96%) SC Cleared
5 2 (1.96%) PMP
5 2 (1.96%) PMI Certification
5 2 (1.96%) CISM
6 1 (0.98%) MCITP
6 1 (0.98%) CTC Cleared
6 1 (0.98%) PRINCE2 Practitioner
6 1 (0.98%) PRINCE2 Certification
Quality Assurance & Compliance
1 6 (5.88%) ISO/IEC 27001
1 6 (5.88%) SLA
2 4 (3.92%) ISO/IEC 17799
2 4 (3.92%) COBIT
3 3 (2.94%) BS7799
4 2 (1.96%) Sarbanes-Oxley
4 2 (1.96%) Dodd-Frank
5 1 (0.98%) QA
5 1 (0.98%) PCI DSS
System Software
1 18 (17.65%) Active Directory
2 4 (3.92%) VMware Infrastructure
3 2 (1.96%) vSphere
4 1 (0.98%) Microsoft App-V
Systems Management
1 3 (2.94%) Control-M
1 3 (2.94%) HP SIM
2 1 (0.98%) Puppet
2 1 (0.98%) Cisco UCCX
2 1 (0.98%) Cisco CUCM
2 1 (0.98%) Symantec Enterprise Vault
2 1 (0.98%) Cisco Prime
2 1 (0.98%) Nagios
2 1 (0.98%) ARCserve
2 1 (0.98%) SCCM
2 1 (0.98%) SCOM
2 1 (0.98%) WhatsUp Gold
2 1 (0.98%) Netcool
Vendors
1 21 (20.59%) Microsoft
2 17 (16.67%) Cisco
3 11 (10.78%) Citrix
4 8 (7.84%) Oracle
4 8 (7.84%) Remedy
5 6 (5.88%) HP
6 5 (4.90%) IBM
6 5 (4.90%) Wyse
7 4 (3.92%) VMware
7 4 (3.92%) WorldPay
8 3 (2.94%) EMC
8 3 (2.94%) Fujitsu Siemens
8 3 (2.94%) Siemens
8 3 (2.94%) Apple
8 3 (2.94%) CheckPoint
8 3 (2.94%) Compaq
9 2 (1.96%) Avaya
9 2 (1.96%) Juniper
9 2 (1.96%) McAfee
9 2 (1.96%) Bloomberg
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Rate: Market Rates
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Rate: £500 - £540 per annum
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