The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Incident Management
Rank 148 149 176
Rank change year-on-year
+1 +27
Contract jobs citing Incident Management 49 55 50
As % of all contract IT jobs located in the City of London 0.93% 0.95% 0.70%
As % of the Processes & Methodologies category 1.16% 1.22% 0.90%
Number of daily rates quoted 38 40 20
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£425 £350 £366
Average daily rate % change year-on-year
+21.42% -4.43%
90% offered a daily rate of more than £192 £220 £275
10% offered a daily rate of more than £525 £500 £550
UK excluding London average daily rate £308 £307 £308
% change year-on-year
+0.16% -0.16%
Number of hourly rates quoted 3 3 2
Average hourly rate £21.25 £21.75 £21.88
Average hourly rate % change year-on-year
-2.29% -0.57%
90% offered a hourly rate of more than £17.45 £16.35 £21.58
10% offered a hourly rate of more than £21.65 £22.35 £22.18
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4239 4497 5570
As % of all contract IT jobs located in the City of London 80.59% 77.43% 77.96%
Number of daily rates quoted 3360 3351 4122
Average daily rate £475 £450 £450
Average daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £320 £315
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 40 39 70
Average hourly rate £21.00 £22.44 £22.50
Average hourly rate % change year-on-year
-6.40% -0.27%
90% offered a hourly rate of more than £13.00 £15.95 £13.97
10% offered a hourly rate of more than £38.50 £35.15 £59.00
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 4 September 2015.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 4 September 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 49 (47.12%) ITIL
2 37 (35.58%) Finance
3 28 (26.92%) Windows
4 21 (20.19%) Banking
5 20 (19.23%) Service Management
6 18 (17.31%) Microsoft
6 18 (17.31%) Problem Management
7 17 (16.35%) Change Management
8 16 (15.38%) SQL
9 15 (14.42%) Active Directory
9 15 (14.42%) Information Security
10 14 (13.46%) MS Office
10 14 (13.46%) Project Management
11 13 (12.50%) Risk Management
12 12 (11.54%) Investment Banking
12 12 (11.54%) Linux
12 12 (11.54%) UNIX
12 12 (11.54%) Change Control
13 11 (10.58%) Service Delivery
14 10 (9.62%) ITIL Certification
14 10 (9.62%) Citrix
14 10 (9.62%) Cisco
14 10 (9.62%) Security Cleared
15 9 (8.65%) MS Excel
16 8 (7.69%) HP
16 8 (7.69%) Java
16 8 (7.69%) BCP
16 8 (7.69%) ISO/IEC 27001
16 8 (7.69%) Windows 7
17 7 (6.73%) Analytical Skills

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 4 September 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 4 (3.85%) MS Exchange
2 3 (2.88%) Lync
3 2 (1.92%) Exchange Server 2010
3 2 (1.92%) WebSphere
3 2 (1.92%) IIS
3 2 (1.92%) JBoss
4 1 (0.96%) Lotus Domino
4 1 (0.96%) SharePoint
4 1 (0.96%) BizTalk Server
4 1 (0.96%) Blackberry Enterprise Server
4 1 (0.96%) WebSphere Application Server
4 1 (0.96%) WebLogic
4 1 (0.96%) Office Communications Server
Applications
1 14 (13.46%) MS Office
2 9 (8.65%) MS Excel
3 2 (1.92%) MS PowerPoint
4 1 (0.96%) Spreadsheet
4 1 (0.96%) Photoshop
4 1 (0.96%) MS Visio
4 1 (0.96%) Acrobat
4 1 (0.96%) Adobe Premiere
4 1 (0.96%) Adobe After Effects
Business Applications
1 4 (3.85%) assyst
2 1 (0.96%) Dynamics CRM
2 1 (0.96%) Remedy ITSM
2 1 (0.96%) SAP HR
2 1 (0.96%) Endur
2 1 (0.96%) RMDS
Cloud Services
1 1 (0.96%) Google Apps
1 1 (0.96%) Office 365
1 1 (0.96%) IaaS
Communications & Networking
1 6 (5.77%) Firewall
2 3 (2.88%) Extranet
2 3 (2.88%) Intrusion Detection
2 3 (2.88%) TCP/IP
2 3 (2.88%) VPN
2 3 (2.88%) Unified Communications
3 2 (1.92%) Internet
3 2 (1.92%) LAN
3 2 (1.92%) VLAN
3 2 (1.92%) Cisco IOS
3 2 (1.92%) Wireless
4 1 (0.96%) TACACS
4 1 (0.96%) Network Security
4 1 (0.96%) Cisco ASA
4 1 (0.96%) NAS
4 1 (0.96%) Junos
4 1 (0.96%) SMS
4 1 (0.96%) VoIP
4 1 (0.96%) WLAN
4 1 (0.96%) WAN
Database & Business Intelligence
1 6 (5.77%) SQL Server
2 4 (3.85%) Relational Database
3 3 (2.88%) RDBMS
3 3 (2.88%) SQL Server Reporting Services
3 3 (2.88%) SQL Server Integration Services
4 2 (1.92%) Oracle Database
5 1 (0.96%) Oracle Database 11g
5 1 (0.96%) SQL Server Analysis Services
5 1 (0.96%) SQL Server 2008
5 1 (0.96%) Sybase ASE
5 1 (0.96%) Oracle Reports
Development Applications
1 1 (0.96%) TeamCity
1 1 (0.96%) Team Foundation Server
1 1 (0.96%) MSBuild
General
1 37 (35.58%) Finance
2 21 (20.19%) Banking
3 12 (11.54%) Investment Banking
4 5 (4.81%) Legal
5 3 (2.88%) Front Office
6 2 (1.92%) Law
6 2 (1.92%) Retail
6 2 (1.92%) Local Government
6 2 (1.92%) German Language
6 2 (1.92%) Financial Institution
7 1 (0.96%) Swedish Language
7 1 (0.96%) Private Banking
7 1 (0.96%) Marketing
7 1 (0.96%) Games
7 1 (0.96%) Back Office
Job Titles
1 28 (26.92%) Analyst
2 15 (14.42%) Incident Manager
3 11 (10.58%) Support Analyst
4 6 (5.77%) Service Analyst
4 6 (5.77%) Business Analyst
4 6 (5.77%) Service Desk Analyst
5 5 (4.81%) IT Support Analyst
5 5 (4.81%) Architect
5 5 (4.81%) Project Manager
5 5 (4.81%) 2nd Line Support
5 5 (4.81%) Applications Support
5 5 (4.81%) IT Support
6 4 (3.85%) Delivery Manager
7 3 (2.88%) Problem Manager
7 3 (2.88%) Hardware Engineer
7 3 (2.88%) Security Architect
7 3 (2.88%) Information Manager
7 3 (2.88%) Information Security Manager
7 3 (2.88%) Desktop Engineer
7 3 (2.88%) Applications Support Analyst
Libraries, Frameworks & Software Standards
1 3 (2.88%) .NET
2 2 (1.92%) Middleware
3 1 (0.96%) Spring
3 1 (0.96%) XMPP
3 1 (0.96%) .NET Framework
3 1 (0.96%) TIBCO EMS
3 1 (0.96%) CSS
3 1 (0.96%) JSP
3 1 (0.96%) Struts
3 1 (0.96%) XML
3 1 (0.96%) XSD
3 1 (0.96%) XSLT
3 1 (0.96%) WebSphere MQ
Miscellaneous
1 7 (6.73%) Blackberry
1 7 (6.73%) Analytical Skills
2 4 (3.85%) Video Conferencing
3 3 (2.88%) Mainframe
3 3 (2.88%) Management Information System
3 3 (2.88%) SWIFT
3 3 (2.88%) User Experience
4 2 (1.92%) Hedge funds
4 2 (1.92%) Clustering
4 2 (1.92%) Equities
4 2 (1.92%) iPhone
4 2 (1.92%) SCADA
4 2 (1.92%) CMDB
5 1 (0.96%) Credit Risk
5 1 (0.96%) Market Risk
5 1 (0.96%) Fat Client
5 1 (0.96%) Inversion of Control
5 1 (0.96%) iPad
5 1 (0.96%) CESG
5 1 (0.96%) Cryptography
Operating Systems
1 28 (26.92%) Windows
2 12 (11.54%) Linux
2 12 (11.54%) UNIX
3 8 (7.69%) Windows 7
4 5 (4.81%) Windows Server 2008
5 3 (2.88%) Solaris
5 3 (2.88%) Windows XP
6 2 (1.92%) Mac OS X
6 2 (1.92%) Windows Server 2003
6 2 (1.92%) Windows Server 2012
7 1 (0.96%) Windows 8
7 1 (0.96%) Android
7 1 (0.96%) Red Hat Enterprise Linux
Processes & Methodologies
1 49 (47.12%) ITIL
2 20 (19.23%) Service Management
3 18 (17.31%) Problem Management
4 17 (16.35%) Change Management
5 15 (14.42%) Information Security
6 14 (13.46%) Project Management
7 13 (12.50%) Risk Management
8 12 (11.54%) Change Control
9 11 (10.58%) Service Delivery
10 8 (7.69%) BCP
11 6 (5.77%) Migration
11 6 (5.77%) Stakeholder Management
11 6 (5.77%) ITSM
11 6 (5.77%) Release Management
12 5 (4.81%) User Acceptance Testing
12 5 (4.81%) Continuous Improvement
12 5 (4.81%) Root Cause Analysis
12 5 (4.81%) Business Continuity
12 5 (4.81%) Agile Software Development
13 4 (3.85%) Penetration Testing
Programming Languages
1 16 (15.38%) SQL
2 8 (7.69%) Java
3 4 (3.85%) Perl
4 3 (2.88%) PowerShell
4 3 (2.88%) C#
5 2 (1.92%) JavaScript
5 2 (1.92%) Shell Script
6 1 (0.96%) C
6 1 (0.96%) C++
6 1 (0.96%) VBScript
6 1 (0.96%) VB
6 1 (0.96%) ABAP
6 1 (0.96%) VBA
Qualifications
1 10 (9.62%) ITIL Certification
1 10 (9.62%) Security Cleared
2 7 (6.73%) Degree
3 6 (5.77%) Microsoft Certification
4 5 (4.81%) MCSE
4 5 (4.81%) CISSP
5 4 (3.85%) CISM
5 4 (3.85%) SC Cleared
6 2 (1.92%) CEH
6 2 (1.92%) PMP
6 2 (1.92%) PMI Certification
6 2 (1.92%) CISA
6 2 (1.92%) DV Cleared
7 1 (0.96%) MCP
7 1 (0.96%) ISACA
7 1 (0.96%) ITIL Foundation Certificate
7 1 (0.96%) Cisco Certification
7 1 (0.96%) CCNA
7 1 (0.96%) MCITP
7 1 (0.96%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (7.69%) ISO/IEC 27001
2 6 (5.77%) SLA
3 4 (3.85%) COBIT
3 4 (3.85%) ISO/IEC 17799
4 3 (2.88%) PCI DSS
4 3 (2.88%) BS7799
5 2 (1.92%) Sarbanes-Oxley
5 2 (1.92%) QA
System Software
1 15 (14.42%) Active Directory
2 4 (3.85%) VMware Infrastructure
3 2 (1.92%) vSphere
4 1 (0.96%) Microsoft App-V
4 1 (0.96%) Oracle RAC
Systems Management
1 3 (2.88%) Control-M
1 3 (2.88%) Nagios
1 3 (2.88%) HP SIM
2 2 (1.92%) ITRS Geneos
3 1 (0.96%) Cisco Prime
3 1 (0.96%) Netcool
3 1 (0.96%) Puppet
3 1 (0.96%) Cisco UCCX
3 1 (0.96%) Cisco CUCM
3 1 (0.96%) Symantec Enterprise Vault
3 1 (0.96%) ARCserve
3 1 (0.96%) Oracle RMAN
3 1 (0.96%) SCCM
3 1 (0.96%) SCOM
3 1 (0.96%) Data Guard
3 1 (0.96%) WhatsUp Gold
Vendors
1 18 (17.31%) Microsoft
2 10 (9.62%) Cisco
2 10 (9.62%) Citrix
3 8 (7.69%) HP
4 7 (6.73%) Oracle
5 6 (5.77%) Remedy
6 5 (4.81%) IBM
7 4 (3.85%) VMware
8 3 (2.88%) Symantec
8 3 (2.88%) Wyse
8 3 (2.88%) Siemens
8 3 (2.88%) EMC
8 3 (2.88%) CheckPoint
8 3 (2.88%) Compaq
8 3 (2.88%) Fujitsu Siemens
8 3 (2.88%) WorldPay
9 2 (1.92%) F5
9 2 (1.92%) Sybase
9 2 (1.92%) SAP
9 2 (1.92%) Avaya
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