The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Incident Management
Rank 141 153 151
Rank change year-on-year
+12 -2
Contract jobs citing Incident Management 32 52 49
As % of all contract IT jobs located in the City of London 0.91% 0.94% 0.85%
As % of the Processes & Methodologies category 1.05% 1.15% 1.06%
Number of daily rates quoted 26 39 35
Median daily rate £463 £425 £325
Median daily rate % change year-on-year
+8.82% +30.76%
90% offered a daily rate of more than £266 £223 £220
10% offered a daily rate of more than £575 £521 £500
UK excluding London median daily rate £287 £325 £315
% change year-on-year
-11.69% +3.17%
Number of hourly rates quoted 4 4 2
Median hourly rate £17.13 £21.50 £22.13
Median hourly rate % change year-on-year
-20.34% -2.82%
90% offered a hourly rate of more than £12.50 £17.93 £21.83
10% offered a hourly rate of more than £76.53 £21.75 £22.43
UK excluding London median hourly rate £16.50 £16.50 £16.50
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
3038 4525 4621
As % of all contract IT jobs located in the City of London 86.18% 81.90% 79.82%
Number of daily rates quoted 2436 3573 3439
Median daily rate £475 £473 £450
Median daily rate % change year-on-year
+0.52% +5.00%
90% offered a daily rate of more than £350 £325 £313
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £395 £375
% change year-on-year
+1.26% +5.33%
Number of hourly rates quoted 17 42 47
Median hourly rate £16.08 £21.50 £22.00
Median hourly rate % change year-on-year
-25.19% -2.27%
90% offered a hourly rate of more than £12.50 £13.00 £16.10
10% offered a hourly rate of more than £49.75 £40.00 £36.50
UK excluding London median hourly rate £30.50 £32.50 £25.75
% change year-on-year
-6.15% +26.21%

Incident Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 24 August 2016.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 24 August 2016.

Incident Management Hourly Rate Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 24 August 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Incident Management.

1 43 (59.72%) Finance
2 40 (55.56%) ITIL
3 34 (47.22%) Change Management
4 28 (38.89%) Problem Management
5 26 (36.11%) Service Management
6 25 (34.72%) Windows
7 22 (30.56%) Active Directory
8 21 (29.17%) ITIL V3
9 19 (26.39%) Microsoft
10 18 (25.00%) Project Management
10 18 (25.00%) Financial Institution
11 17 (23.61%) ITSM
11 17 (23.61%) Configuration Management
12 16 (22.22%) Citrix
13 15 (20.83%) SQL
14 14 (19.44%) Unix
14 14 (19.44%) Banking
14 14 (19.44%) Windows Server 2012
15 13 (18.06%) Perl
16 12 (16.67%) HTML
16 12 (16.67%) Shell Script
16 12 (16.67%) Hedge funds
17 11 (15.28%) Windows 7
17 11 (15.28%) Windows Server
18 10 (13.89%) PowerShell
18 10 (13.89%) Degree
18 10 (13.89%) Management Information System
18 10 (13.89%) Service Delivery
18 10 (13.89%) SharePoint
19 9 (12.50%) LDAP

Incident Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (13.89%) SharePoint
2 5 (6.94%) Exchange Server 2010
2 5 (6.94%) MS Exchange
3 4 (5.56%) SharePoint 2013
4 2 (2.78%) WebSphere
5 1 (1.39%) Apache
5 1 (1.39%) Elasticsearch
5 1 (1.39%) Jetty
5 1 (1.39%) Tomcat
5 1 (1.39%) WebSphere Application Server
Applications
1 6 (8.33%) MS Office
2 4 (5.56%) MS Excel
3 1 (1.39%) MS PowerPoint
Business Applications
1 2 (2.78%) LatentZero
1 2 (2.78%) Minerva
2 1 (1.39%) Sophis RISQUE
Communications & Networking
1 9 (12.50%) HTTP
1 9 (12.50%) LDAP
2 5 (6.94%) SAN
3 4 (5.56%) Firewall
4 3 (4.17%) NAS
4 3 (4.17%) NetScaler
5 2 (2.78%) ADSL
5 2 (2.78%) Cisco Nexus
5 2 (2.78%) Intrusion Detection
5 2 (2.78%) IPsec
5 2 (2.78%) LAN
5 2 (2.78%) Network Security
5 2 (2.78%) SSL
5 2 (2.78%) WAN
6 1 (1.39%) Broadband
6 1 (1.39%) DNS
6 1 (1.39%) PSTN
6 1 (1.39%) SNMP
6 1 (1.39%) TCP/IP
6 1 (1.39%) VPN
Database & Business Intelligence
1 1 (1.39%) Data Warehouse
1 1 (1.39%) DB2
1 1 (1.39%) PostgreSQL
1 1 (1.39%) SQL Server Integration Services
Development Applications
1 2 (2.78%) Team Foundation Server
2 1 (1.39%) Ant
2 1 (1.39%) JIRA
2 1 (1.39%) SQL Server Management Studio (SSMS)
2 1 (1.39%) TestDirector
General
1 43 (59.72%) Finance
2 18 (25.00%) Financial Institution
3 14 (19.44%) Banking
4 6 (8.33%) Investment Banking
5 5 (6.94%) Legal
6 3 (4.17%) Advertising
7 2 (2.78%) Front Office
7 2 (2.78%) Law
8 1 (1.39%) Publishing
8 1 (1.39%) Retail
Job Titles
1 22 (30.56%) Analyst
2 9 (12.50%) Implementation Specialist
2 9 (12.50%) ITSM Specialist
3 7 (9.72%) Incident Analyst
4 5 (6.94%) Incident Manager
4 5 (6.94%) Wintel Analyst
5 4 (5.56%) Consultant
5 4 (5.56%) ITIL Consultant
5 4 (5.56%) ITIL Expert
5 4 (5.56%) ITIL Service Consultant
5 4 (5.56%) ITIL Service Management Consultant
5 4 (5.56%) Management Consultant
5 4 (5.56%) Service Analyst
5 4 (5.56%) Service Desk Analyst
5 4 (5.56%) Service Management Consultant
5 4 (5.56%) SharePoint Support
5 4 (5.56%) Technical Leader
5 4 (5.56%) Technical Support
5 4 (5.56%) Wintel Engineer
6 3 (4.17%) Problem Manager
Libraries, Frameworks & Software Standards
1 12 (16.67%) HTML
2 9 (12.50%) Ajax
2 9 (12.50%) CSS
2 9 (12.50%) XML
3 5 (6.94%) .NET
4 2 (2.78%) FIX Protocol
4 2 (2.78%) WebSphere MQ
5 1 (1.39%) 802.1X
5 1 (1.39%) ELK Stack
5 1 (1.39%) IBM Integration Bus
5 1 (1.39%) Middleware
Miscellaneous
1 12 (16.67%) Hedge funds
2 10 (13.89%) Management Information System
3 5 (6.94%) CMDB
3 5 (6.94%) Fat Client
3 5 (6.94%) Thin Client
4 4 (5.56%) Analytical Skills
4 4 (5.56%) Freedom of Information
5 3 (4.17%) Data Centre
6 2 (2.78%) Clustering
6 2 (2.78%) Fintech
6 2 (2.78%) Virtual Team
7 1 (1.39%) Blackberry
7 1 (1.39%) Cryptography
7 1 (1.39%) Derivative
7 1 (1.39%) Equity Derivative
7 1 (1.39%) Foreign Exchange (FX)
7 1 (1.39%) PlayStation
7 1 (1.39%) Security Operations Centre
Operating Systems
1 25 (34.72%) Windows
2 14 (19.44%) Unix
2 14 (19.44%) Windows Server 2012
3 11 (15.28%) Windows 7
3 11 (15.28%) Windows Server
4 7 (9.72%) Linux
5 3 (4.17%) AIX
5 3 (4.17%) Red Hat Enterprise Linux
6 2 (2.78%) Solaris
7 1 (1.39%) Windows 8
Processes & Methodologies
1 40 (55.56%) ITIL
2 34 (47.22%) Change Management
3 28 (38.89%) Problem Management
4 26 (36.11%) Service Management
5 21 (29.17%) ITIL V3
6 18 (25.00%) Project Management
7 17 (23.61%) Configuration Management
7 17 (23.61%) ITSM
8 10 (13.89%) Service Delivery
9 9 (12.50%) CMMI
9 9 (12.50%) Programme Management
9 9 (12.50%) Software Engineering
10 7 (9.72%) Root Cause Analysis
11 6 (8.33%) Workflow
12 5 (6.94%) Agile Software Development
12 5 (6.94%) Change Control
12 5 (6.94%) Data Protection
12 5 (6.94%) Information Management
12 5 (6.94%) Process Improvement
12 5 (6.94%) Release Management
Programming Languages
1 15 (20.83%) SQL
2 13 (18.06%) Perl
3 12 (16.67%) Shell Script
4 10 (13.89%) PowerShell
5 9 (12.50%) C#
5 9 (12.50%) JavaScript
6 5 (6.94%) Python
7 2 (2.78%) VBScript
8 1 (1.39%) Bash Shell
8 1 (1.39%) Java
8 1 (1.39%) Ruby
Qualifications
1 10 (13.89%) Degree
2 9 (12.50%) PMI Certification
2 9 (12.50%) PMP
3 6 (8.33%) Microsoft Certification
4 4 (5.56%) CCA
4 4 (5.56%) Citrix Certification
4 4 (5.56%) MCSE
5 3 (4.17%) CCNP
5 3 (4.17%) Cisco Certification
6 2 (2.78%) CCSE
6 2 (2.78%) CISM
6 2 (2.78%) CISSP
6 2 (2.78%) MCITP
6 2 (2.78%) MCP
7 1 (1.39%) APMP
7 1 (1.39%) CCSA
7 1 (1.39%) CCSP
7 1 (1.39%) CISA
7 1 (1.39%) ITIL Certification
7 1 (1.39%) MCTS
Quality Assurance & Compliance
1 5 (6.94%) SLA
2 2 (2.78%) ISO/IEC 27001
2 2 (2.78%) PCI DSS
2 2 (2.78%) QA
3 1 (1.39%) ISO27002
System Software
1 22 (30.56%) Active Directory
2 9 (12.50%) VMware Infrastructure
3 5 (6.94%) Terminal Services
4 3 (4.17%) vSphere
5 2 (2.78%) Hyper-V
6 1 (1.39%) Samba
6 1 (1.39%) Sendmail
6 1 (1.39%) Snort
Systems Management
1 6 (8.33%) HP Operations Orchestration
2 3 (4.17%) BMC PATROL
3 1 (1.39%) BladeLogic
3 1 (1.39%) Cisco Prime
3 1 (1.39%) Control-M
3 1 (1.39%) Host Intrusion Detection System
3 1 (1.39%) HP Quality Center
3 1 (1.39%) Kibana
3 1 (1.39%) logstash
3 1 (1.39%) OpenView
3 1 (1.39%) SCCM
3 1 (1.39%) WSUS
Vendors
1 19 (26.39%) Microsoft
2 16 (22.22%) Citrix
3 9 (12.50%) VMware
4 3 (4.17%) AppSense
4 3 (4.17%) BMC
4 3 (4.17%) Cisco
4 3 (4.17%) IBM
4 3 (4.17%) Red Hat
5 2 (2.78%) CheckPoint
5 2 (2.78%) Dell
5 2 (2.78%) F5
5 2 (2.78%) HP
5 2 (2.78%) Remedy
5 2 (2.78%) Solace
5 2 (2.78%) Splunk
5 2 (2.78%) Veritas
6 1 (1.39%) Palo Alto
6 1 (1.39%) ScanSafe
6 1 (1.39%) ServiceNow
6 1 (1.39%) WorldPay
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