The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Incident Management
Rank 130 152 151
Rank change year-on-year
+22 -1
Contract jobs citing Incident Management 34 59 50
As % of all contract IT jobs located in the City of London 1.00% 1.00% 0.86%
As % of the Processes & Methodologies category 1.17% 1.23% 1.07%
Number of daily rates quoted 25 47 35
Median daily rate £450 £425 £375
Median daily rate % change year-on-year
+5.88% +13.33%
90% offered a daily rate of more than £229 £271 £193
10% offered a daily rate of more than £575 £522 £575
UK excluding London median daily rate £280 £325 £315
% change year-on-year
-13.84% +3.17%
Number of hourly rates quoted 6 2 1
Median hourly rate £12.50 £19.13 £21.75
Median hourly rate % change year-on-year
-34.64% -12.06%
UK excluding London median hourly rate £17.50 £16.16 £17.00
% change year-on-year
+8.29% -4.94%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
2916 4779 4672
As % of all contract IT jobs located in the City of London 85.51% 80.69% 80.51%
Number of daily rates quoted 2379 3785 3467
Median daily rate £475 £470 £450
Median daily rate % change year-on-year
+1.06% +4.44%
90% offered a daily rate of more than £340 £324 £309
10% offered a daily rate of more than £625 £625 £625
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 17 47 47
Median hourly rate £12.50 £22.50 £22.00
Median hourly rate % change year-on-year
-44.44% +2.27%
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Incident Management
Jobs Demand Trend in the City of London

The demand trend of contract jobs across the City of London region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 25 July 2016.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 25 July 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Incident Management.

1 41 (55.41%) Finance
2 39 (52.70%) ITIL
3 33 (44.59%) Change Management
4 29 (39.19%) Problem Management
5 25 (33.78%) Service Management
5 25 (33.78%) Windows
6 22 (29.73%) Financial Institution
7 21 (28.38%) Active Directory
8 18 (24.32%) Microsoft
8 18 (24.32%) Citrix
8 18 (24.32%) Project Management
9 17 (22.97%) Configuration Management
9 17 (22.97%) ITSM
9 17 (22.97%) ITIL V3
10 16 (21.62%) Windows Server 2012
10 16 (21.62%) SQL
11 15 (20.27%) Unix
12 14 (18.92%) Hedge funds
13 13 (17.57%) Perl
14 12 (16.22%) HTML
14 12 (16.22%) Shell Script
14 12 (16.22%) Windows Server
15 11 (14.86%) VMware
15 11 (14.86%) C#
15 11 (14.86%) VMware Infrastructure
15 11 (14.86%) PowerShell
16 10 (13.51%) Windows 7
16 10 (13.51%) Degree
16 10 (13.51%) Management Information System
16 10 (13.51%) Service Delivery

Incident Management
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.11%) SharePoint
2 5 (6.76%) Exchange Server 2010
2 5 (6.76%) MS Exchange
3 2 (2.70%) WebSphere
4 1 (1.35%) Elasticsearch
4 1 (1.35%) Jetty
4 1 (1.35%) WebSphere Application Server
Applications
1 6 (8.11%) MS Office
2 4 (5.41%) MS Excel
3 2 (2.70%) MS Project
4 1 (1.35%) MS PowerPoint
Business Applications
1 2 (2.70%) LatentZero
1 2 (2.70%) Minerva
2 1 (1.35%) Sophis RISQUE
Communications & Networking
1 9 (12.16%) HTTP
1 9 (12.16%) LDAP
2 6 (8.11%) SAN
3 3 (4.05%) Firewall
3 3 (4.05%) NAS
3 3 (4.05%) NetScaler
4 2 (2.70%) ADSL
4 2 (2.70%) Cisco Nexus
4 2 (2.70%) Intrusion Detection
4 2 (2.70%) IPsec
4 2 (2.70%) SSL
5 1 (1.35%) Broadband
5 1 (1.35%) DHCP
5 1 (1.35%) Ethernet
5 1 (1.35%) ISDN
5 1 (1.35%) LAN
5 1 (1.35%) MPLS
5 1 (1.35%) OSPF
5 1 (1.35%) PSTN
5 1 (1.35%) WAN
Database & Business Intelligence
1 2 (2.70%) MS Access
1 2 (2.70%) SQL Server
2 1 (1.35%) Data Warehouse
2 1 (1.35%) DB2
2 1 (1.35%) PostgreSQL
2 1 (1.35%) SQL Server Integration Services
Development Applications
1 2 (2.70%) Team Foundation Server
2 1 (1.35%) Ant
2 1 (1.35%) JIRA
2 1 (1.35%) SQL Server Management Studio (SSMS)
2 1 (1.35%) TestDirector
General
1 41 (55.41%) Finance
2 22 (29.73%) Financial Institution
3 9 (12.16%) Banking
4 5 (6.76%) Investment Banking
5 4 (5.41%) Legal
6 3 (4.05%) Advertising
7 2 (2.70%) Front Office
7 2 (2.70%) Law
8 1 (1.35%) Publishing
8 1 (1.35%) Retail
Job Titles
1 28 (37.84%) Analyst
2 9 (12.16%) Implementation Specialist
2 9 (12.16%) ITSM Specialist
3 7 (9.46%) Incident Analyst
3 7 (9.46%) Wintel Analyst
4 6 (8.11%) Incident Manager
5 5 (6.76%) Applications Support
5 5 (6.76%) Consultant
5 5 (6.76%) ITIL Consultant
5 5 (6.76%) ITIL Expert
5 5 (6.76%) ITIL Service Consultant
5 5 (6.76%) ITIL Service Management Consultant
5 5 (6.76%) Management Consultant
5 5 (6.76%) Service Management Consultant
6 4 (5.41%) Service Analyst
6 4 (5.41%) Service Desk Analyst
7 3 (4.05%) ITIL Manager
7 3 (4.05%) Network Engineer
7 3 (4.05%) Support Analyst
7 3 (4.05%) Wintel Engineer
Libraries, Frameworks & Software Standards
1 12 (16.22%) HTML
2 9 (12.16%) Ajax
2 9 (12.16%) CSS
2 9 (12.16%) XML
3 5 (6.76%) .NET
4 2 (2.70%) FIX Protocol
4 2 (2.70%) WebSphere MQ
5 1 (1.35%) 802.1X
5 1 (1.35%) ELK Stack
5 1 (1.35%) IBM Integration Bus
5 1 (1.35%) Middleware
Miscellaneous
1 14 (18.92%) Hedge funds
2 10 (13.51%) Management Information System
3 5 (6.76%) Analytical Skills
3 5 (6.76%) CMDB
3 5 (6.76%) Fat Client
3 5 (6.76%) Thin Client
4 4 (5.41%) Freedom of Information
5 3 (4.05%) Clustering
5 3 (4.05%) Data Centre
6 2 (2.70%) Fintech
7 1 (1.35%) Blackberry
7 1 (1.35%) Cryptography
7 1 (1.35%) Derivative
7 1 (1.35%) Equity Derivative
7 1 (1.35%) Foreign Exchange (FX)
7 1 (1.35%) Security Operations Centre
7 1 (1.35%) Virtual Team
Operating Systems
1 25 (33.78%) Windows
2 16 (21.62%) Windows Server 2012
3 15 (20.27%) Unix
4 12 (16.22%) Windows Server
5 10 (13.51%) Windows 7
6 6 (8.11%) Linux
7 3 (4.05%) AIX
7 3 (4.05%) Red Hat Enterprise Linux
8 2 (2.70%) Solaris
9 1 (1.35%) CatOS
9 1 (1.35%) Windows 8
Processes & Methodologies
1 39 (52.70%) ITIL
2 33 (44.59%) Change Management
3 29 (39.19%) Problem Management
4 25 (33.78%) Service Management
5 18 (24.32%) Project Management
6 17 (22.97%) Configuration Management
6 17 (22.97%) ITIL V3
6 17 (22.97%) ITSM
7 10 (13.51%) Service Delivery
8 9 (12.16%) CMMI
8 9 (12.16%) Programme Management
8 9 (12.16%) Software Engineering
9 8 (10.81%) Root Cause Analysis
10 7 (9.46%) Server Building
11 6 (8.11%) Process Improvement
12 5 (6.76%) Agile Software Development
12 5 (6.76%) Information Management
12 5 (6.76%) User Acceptance Testing
13 4 (5.41%) Release Management
13 4 (5.41%) Risk Management
Programming Languages
1 16 (21.62%) SQL
2 13 (17.57%) Perl
3 12 (16.22%) Shell Script
4 11 (14.86%) C#
4 11 (14.86%) PowerShell
5 9 (12.16%) JavaScript
6 5 (6.76%) Python
7 1 (1.35%) Bash Shell
7 1 (1.35%) Java
7 1 (1.35%) Ruby
7 1 (1.35%) VBScript
Qualifications
1 10 (13.51%) Degree
2 9 (12.16%) PMI Certification
2 9 (12.16%) PMP
3 3 (4.05%) Cisco Certification
4 2 (2.70%) CCNP
4 2 (2.70%) MCITP
4 2 (2.70%) MCP
4 2 (2.70%) Microsoft Certification
5 1 (1.35%) APMP
5 1 (1.35%) CCNA
5 1 (1.35%) CCSA
5 1 (1.35%) CCSE
5 1 (1.35%) CISM
5 1 (1.35%) CISSP
5 1 (1.35%) ITIL Certification
5 1 (1.35%) ITIL Foundation Certificate
5 1 (1.35%) MCTS
Quality Assurance & Compliance
1 6 (8.11%) SLA
2 1 (1.35%) ISO/IEC 27001
2 1 (1.35%) PCI DSS
2 1 (1.35%) QA
System Software
1 21 (28.38%) Active Directory
2 11 (14.86%) VMware Infrastructure
3 5 (6.76%) Terminal Services
4 3 (4.05%) vSphere
5 2 (2.70%) Hyper-V
6 1 (1.35%) Samba
6 1 (1.35%) Sendmail
6 1 (1.35%) Snort
Systems Management
1 8 (10.81%) HP Operations Orchestration
2 3 (4.05%) BMC PATROL
2 3 (4.05%) Control-M
3 2 (2.70%) Backup Exec
3 2 (2.70%) NetBackup
3 2 (2.70%) SCOM
4 1 (1.35%) BladeLogic
4 1 (1.35%) Cisco Prime
4 1 (1.35%) Host Intrusion Detection System
4 1 (1.35%) HP Quality Center
4 1 (1.35%) Kibana
4 1 (1.35%) logstash
4 1 (1.35%) OpenView
Vendors
1 18 (24.32%) Citrix
1 18 (24.32%) Microsoft
2 11 (14.86%) VMware
3 4 (5.41%) IBM
3 4 (5.41%) Veritas
4 3 (4.05%) AppSense
4 3 (4.05%) BMC
4 3 (4.05%) Cisco
4 3 (4.05%) Dell
4 3 (4.05%) HP
4 3 (4.05%) Red Hat
5 2 (2.70%) F5
5 2 (2.70%) Remedy
5 2 (2.70%) Solace
5 2 (2.70%) SolarWinds
5 2 (2.70%) Splunk
6 1 (1.35%) Blue Coat
6 1 (1.35%) ScanSafe
6 1 (1.35%) Sophis
6 1 (1.35%) WorldPay
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