The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 146 158 152
Rank change year-on-year
+12 -6
Contract jobs citing Incident Management 54 50 48
As % of all contract IT jobs located in the City of London 0.96% 0.74% 0.78%
As % of the Processes & Methodologies category 1.23% 0.95% 1.03%
Number of daily rates quoted 38 31 35
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£356 £475 £375
Average daily rate % change year-on-year
-25.03% +26.66%
90% offered a daily rate of more than £163 £315 £204
10% offered a daily rate of more than £508 £525 £514
UK excluding London average daily rate £300 £300 £308
% change year-on-year
- -2.43%
Number of hourly rates quoted 3 6 1
Average hourly rate £19.00 £17.25 £11.00
Average hourly rate % change year-on-year
+10.14% +56.81%
UK excluding London average hourly rate £15.36 £16.50 £12.75
% change year-on-year
-6.89% +29.41%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4402 5249 4652
As % of all contract IT jobs located in the City of London 78.02% 77.21% 75.89%
Number of daily rates quoted 3470 3862 3529
Average daily rate £450 £450 £450
90% offered a daily rate of more than £315 £300 £300
10% offered a daily rate of more than £625 £613 £600
UK excluding London average daily rate £388 £365 £365
% change year-on-year
+6.16% -
Number of hourly rates quoted 38 57 88
Average hourly rate £18.50 £23.50 £35.00
Average hourly rate % change year-on-year
-21.27% -32.85%
90% offered a hourly rate of more than £10.50 £13.50 £15.00
10% offered a hourly rate of more than £43.75 £52.82 £107.80
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 19 December 2014.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 47 (40.17%) ITIL
2 40 (34.19%) Windows
2 40 (34.19%) Finance
3 27 (23.08%) Active Directory
4 26 (22.22%) SQL
5 25 (21.37%) Problem Management
6 23 (19.66%) Banking
6 23 (19.66%) Change Management
7 22 (18.80%) Microsoft
8 20 (17.09%) Citrix
9 18 (15.38%) Service Management
9 18 (15.38%) MS Excel
10 17 (14.53%) Oracle
10 17 (14.53%) Information Security
11 16 (13.68%) Blackberry
11 16 (13.68%) Windows 7
12 13 (11.11%) MS Office
12 13 (11.11%) SLA
12 13 (11.11%) Degree
13 12 (10.26%) Investment Banking
13 12 (10.26%) Risk Management
13 12 (10.26%) CISSP
14 11 (9.40%) Internet
14 11 (9.40%) Cisco
14 11 (9.40%) DNS
14 11 (9.40%) Migration
15 10 (8.55%) Firewall
15 10 (8.55%) Service Delivery
15 10 (8.55%) VPN
15 10 (8.55%) Linux

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (6.84%) MS Exchange
2 7 (5.98%) SharePoint
2 7 (5.98%) IIS
2 7 (5.98%) Blackberry Enterprise Server
3 4 (3.42%) Exchange Server 2010
3 4 (3.42%) WebSphere
4 3 (2.56%) Apache
4 3 (2.56%) Tomcat
4 3 (2.56%) Oracle Service Bus
4 3 (2.56%) Lync
5 1 (0.85%) JBoss
5 1 (0.85%) WebLogic
5 1 (0.85%) AquaLogic
Applications
1 18 (15.38%) MS Excel
2 13 (11.11%) MS Office
3 2 (1.71%) MS PowerPoint
4 1 (0.85%) MS Visio
Business Applications
1 6 (5.13%) assyst
2 3 (2.56%) Oracle EBS
3 2 (1.71%) Siebel Analytics
4 1 (0.85%) SAP HR
4 1 (0.85%) SAP HCM
4 1 (0.85%) Remedy ITSM
4 1 (0.85%) Cordys
4 1 (0.85%) Oracle BPM
Communications & Networking
1 11 (9.40%) Internet
1 11 (9.40%) DNS
2 10 (8.55%) Firewall
2 10 (8.55%) VPN
3 9 (7.69%) Wireless
4 5 (4.27%) TCP/IP
4 5 (4.27%) IP Telephony
5 4 (3.42%) LAN
5 4 (3.42%) DHCP
5 4 (3.42%) LDAP
6 3 (2.56%) SAN
6 3 (2.56%) Cisco IPT
6 3 (2.56%) VLAN
6 3 (2.56%) Fibre Channel
6 3 (2.56%) iSCSI
6 3 (2.56%) Cisco ASA
7 2 (1.71%) Unified Communications
7 2 (1.71%) Network Security
7 2 (1.71%) Intrusion Detection
7 2 (1.71%) Cisco IOS
Database & Business Intelligence
1 10 (8.55%) SQL Server
2 8 (6.84%) MySQL
3 5 (4.27%) Oracle Database
3 5 (4.27%) Relational Database
4 3 (2.56%) RDBMS
4 3 (2.56%) Oracle ODI
5 2 (1.71%) SQL Server 2008
5 2 (1.71%) Oracle BI EE
5 2 (1.71%) Siebel EIM
5 2 (1.71%) Oracle Database 11g
5 2 (1.71%) DB2
6 1 (0.85%) Data Warehouse
6 1 (0.85%) SQL Server Reporting Services
6 1 (0.85%) Big Data
6 1 (0.85%) SQL Server 2012
Development Applications
1 6 (5.13%) Team Foundation Server
2 3 (2.56%) Toad
3 2 (1.71%) JIRA
3 2 (1.71%) VSS/SourceSafe
4 1 (0.85%) PowerBuilder
4 1 (0.85%) ClearQuest
4 1 (0.85%) Lombardi
4 1 (0.85%) SQL Server Management Studio (SSMS)
General
1 40 (34.19%) Finance
2 23 (19.66%) Banking
3 12 (10.26%) Investment Banking
4 8 (6.84%) Financial Institution
5 7 (5.98%) Front Office
6 4 (3.42%) Legal
7 3 (2.56%) Mandarin Language
7 3 (2.56%) Back Office
8 1 (0.85%) Telecoms
8 1 (0.85%) Publishing
8 1 (0.85%) Aerospace
8 1 (0.85%) Law
Job Titles
1 55 (47.01%) Analyst
2 19 (16.24%) Service Analyst
3 13 (11.11%) Support Analyst
4 12 (10.26%) Service Desk Analyst
5 10 (8.55%) Applications Support
5 10 (8.55%) Consultant
6 8 (6.84%) Security Analyst
7 6 (5.13%) IT Support
7 6 (5.13%) 2nd Line Support
7 6 (5.13%) IT Support Analyst
7 6 (5.13%) Information Analyst
7 6 (5.13%) Information Security Analyst
7 6 (5.13%) Service Management Analyst
7 6 (5.13%) DBA
8 5 (4.27%) Service Manager
9 4 (3.42%) Senior Analyst
9 4 (3.42%) Applications Support Specialist
9 4 (3.42%) Incident Manager
9 4 (3.42%) Support Engineer
9 4 (3.42%) Support Specialist
Libraries, Frameworks & Software Standards
1 7 (5.98%) Middleware
2 5 (4.27%) Web Services
3 4 (3.42%) FIX Protocol
3 4 (3.42%) J2EE
4 3 (2.56%) SOAP
4 3 (2.56%) HTML
4 3 (2.56%) LAMP
5 2 (1.71%) XMPP
5 2 (1.71%) .NET
6 1 (0.85%) CSS
6 1 (0.85%) Struts
6 1 (0.85%) XML
6 1 (0.85%) WebSphere MQ
6 1 (0.85%) Java EE
6 1 (0.85%) Oracle Fusion
6 1 (0.85%) OSGi
6 1 (0.85%) WebCenter
Miscellaneous
1 16 (13.68%) Blackberry
2 9 (7.69%) Analytical Skills
3 7 (5.98%) Management Information System
3 7 (5.98%) Hedge funds
4 6 (5.13%) Handset
4 6 (5.13%) Computer Science
4 6 (5.13%) Client/Server
5 4 (3.42%) Mobile App
5 4 (3.42%) Replication
5 4 (3.42%) Equities
6 3 (2.56%) Foreign Exchange (FX)
6 3 (2.56%) CESG
6 3 (2.56%) CESG CLAS
6 3 (2.56%) Clustering
6 3 (2.56%) Fixed Income
6 3 (2.56%) RMADS
6 3 (2.56%) Video Conferencing
7 2 (1.71%) Open Source
7 2 (1.71%) iPad
7 2 (1.71%) iPhone
Operating Systems
1 40 (34.19%) Windows
2 16 (13.68%) Windows 7
3 10 (8.55%) Linux
3 10 (8.55%) UNIX
4 8 (6.84%) Windows XP
5 6 (5.13%) Windows Server 2008
6 5 (4.27%) Apple iOS
7 4 (3.42%) Windows Server 2003
8 3 (2.56%) Red Hat Enterprise Linux
8 3 (2.56%) Android
9 2 (1.71%) Windows 8
10 1 (0.85%) AIX
10 1 (0.85%) HPUX
10 1 (0.85%) Solaris
10 1 (0.85%) Mac OS X
10 1 (0.85%) Windows Server 2012
Processes & Methodologies
1 47 (40.17%) ITIL
2 25 (21.37%) Problem Management
3 23 (19.66%) Change Management
4 18 (15.38%) Service Management
5 17 (14.53%) Information Security
6 12 (10.26%) Risk Management
7 11 (9.40%) Migration
8 10 (8.55%) Service Delivery
9 9 (7.69%) Configuration Management
9 9 (7.69%) Change Control
9 9 (7.69%) User Acceptance Testing
9 9 (7.69%) Data Protection
10 8 (6.84%) Disaster Recovery
10 8 (6.84%) Business Continuity
11 7 (5.98%) Project Management
12 6 (5.13%) Software Deployment
12 6 (5.13%) ITSM
12 6 (5.13%) Stakeholder Management
12 6 (5.13%) Penetration Testing
13 5 (4.27%) Agile Software Development
Programming Languages
1 26 (22.22%) SQL
2 6 (5.13%) PowerShell
3 5 (4.27%) PL/SQL
4 4 (3.42%) Java
5 3 (2.56%) Perl
5 3 (2.56%) VBScript
6 2 (1.71%) Shell Script
6 2 (1.71%) VB
6 2 (1.71%) PHP
6 2 (1.71%) T-SQL
6 2 (1.71%) C
7 1 (0.85%) JavaScript
7 1 (0.85%) VBA
Qualifications
1 13 (11.11%) Degree
2 12 (10.26%) CISSP
3 9 (7.69%) CISA
3 9 (7.69%) CISM
4 7 (5.98%) Microsoft Certification
5 6 (5.13%) MCSE
6 5 (4.27%) GIAC
6 5 (4.27%) Security Cleared
6 5 (4.27%) CRISC
7 4 (3.42%) SC Cleared
7 4 (3.42%) Cisco Certification
7 4 (3.42%) A+ Certification
8 3 (2.56%) ITIL Certification
8 3 (2.56%) RHCE
8 3 (2.56%) CCNA
8 3 (2.56%) MCITP
8 3 (2.56%) VMware Certified Professional (VCP)
8 3 (2.56%) RHCT
9 2 (1.71%) ITIL Foundation Certificate
9 2 (1.71%) CEH
Quality Assurance & Compliance
1 13 (11.11%) SLA
2 9 (7.69%) ISO/IEC 27001
3 4 (3.42%) Sarbanes-Oxley
4 3 (2.56%) Dodd-Frank
4 3 (2.56%) Data Quality
5 2 (1.71%) QA
5 2 (1.71%) COBIT
6 1 (0.85%) PCI DSS
System Software
1 27 (23.08%) Active Directory
2 9 (7.69%) XenApp
3 3 (2.56%) NFS
3 3 (2.56%) VMware ESX
3 3 (2.56%) VMware Infrastructure
3 3 (2.56%) XenDesktop
4 2 (1.71%) Microsoft App-V
4 2 (1.71%) Citrix Presentation Server
4 2 (1.71%) Terminal Services
Systems Management
1 4 (3.42%) Oracle Enterprise Manager
2 3 (2.56%) MIMEsweeper
2 3 (2.56%) MAILsweeper
2 3 (2.56%) Backup Exec
2 3 (2.56%) Symantec Enterprise Vault
2 3 (2.56%) Cisco CUCM
2 3 (2.56%) SCCM
3 2 (1.71%) Zenoss
3 2 (1.71%) HP Quality Center
3 2 (1.71%) HP SIM
3 2 (1.71%) Cisco UCCX
3 2 (1.71%) MAINVIEW
3 2 (1.71%) Nagios
4 1 (0.85%) Opscode Chef
Vendors
1 22 (18.80%) Microsoft
2 20 (17.09%) Citrix
3 17 (14.53%) Oracle
4 11 (9.40%) Cisco
5 10 (8.55%) Remedy
6 8 (6.84%) Altiris
6 8 (6.84%) VMware
7 5 (4.27%) IBM
7 5 (4.27%) HP
8 3 (2.56%) Sophos
8 3 (2.56%) Juniper
8 3 (2.56%) BMC
8 3 (2.56%) NetApp
8 3 (2.56%) Symantec
8 3 (2.56%) AppSense
8 3 (2.56%) Open Text
9 2 (1.71%) AppDynamics
9 2 (1.71%) Wyse
9 2 (1.71%) Fujitsu Siemens
9 2 (1.71%) Apple
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