The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
Incident Management
Rank 151 145 169
Rank change year-on-year
-6 +24
Contract jobs citing Incident Management 52 59 47
As % of all contract IT jobs located in the City of London 0.89% 1.00% 0.68%
As % of the Processes & Methodologies category 1.15% 1.29% 0.87%
Number of daily rates quoted 40 43 31
Average daily rate
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of your Daily Rate
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£400 £388 £378
Average daily rate % change year-on-year
+3.22% +2.64%
90% offered a daily rate of more than £293 £228 £225
10% offered a daily rate of more than £528 £575 £575
UK excluding London average daily rate £328 £300 £300
% change year-on-year
+9.16% -
Number of hourly rates quoted 2 1 1
Average hourly rate £25.88 £21.75 £21.50
Average hourly rate % change year-on-year
+18.96% +1.16%
UK excluding London average hourly rate £15.50 £17.50 £12.00
% change year-on-year
-11.42% +45.83%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4540 4566 5387
As % of all contract IT jobs located in the City of London 77.62% 77.44% 77.81%
Number of daily rates quoted 3598 3440 4056
Average daily rate £470 £450 £450
Average daily rate % change year-on-year
+4.44% -
90% offered a daily rate of more than £325 £310 £313
10% offered a daily rate of more than £625 £625 £600
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 43 37 102
Average hourly rate £24.50 £21.75 £36.04
Average hourly rate % change year-on-year
+12.64% -39.65%
90% offered a hourly rate of more than £14.73 £14.50 £18.00
10% offered a hourly rate of more than £55.50 £53.50 £59.50
UK excluding London average hourly rate £30.00 £30.00 £30.50
% change year-on-year
- -1.63%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 30 June 2015.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 30 June 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 62 (52.99%) ITIL
2 46 (39.32%) Finance
3 31 (26.50%) Windows
4 26 (22.22%) Service Management
5 22 (18.80%) Banking
6 20 (17.09%) Microsoft
6 20 (17.09%) Problem Management
7 19 (16.24%) Cisco
8 18 (15.38%) Active Directory
9 16 (13.68%) Degree
9 16 (13.68%) Service Delivery
10 15 (12.82%) SQL
10 15 (12.82%) Project Management
11 14 (11.97%) Oracle
12 13 (11.11%) Investment Banking
12 13 (11.11%) Information Security
13 12 (10.26%) Change Management
13 12 (10.26%) UNIX
13 12 (10.26%) MS Excel
13 12 (10.26%) Analytical Skills
14 11 (9.40%) Change Control
14 11 (9.40%) Citrix
14 11 (9.40%) MS Office
14 11 (9.40%) Remedy
14 11 (9.40%) Stakeholder Management
14 11 (9.40%) Business Continuity
15 10 (8.55%) ITSM
15 10 (8.55%) ITIL Certification
15 10 (8.55%) PRINCE2
15 10 (8.55%) SLA

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 30 June 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (5.98%) Lync
2 5 (4.27%) MS Exchange
3 3 (2.56%) Blackberry Enterprise Server
3 3 (2.56%) WebLogic
3 3 (2.56%) Exchange Server 2010
4 2 (1.71%) JBoss
4 2 (1.71%) WebSphere
5 1 (0.85%) Office Communications Server
5 1 (0.85%) IBM Notes
5 1 (0.85%) Lotus Domino
Applications
1 12 (10.26%) MS Excel
2 11 (9.40%) MS Office
3 2 (1.71%) Spreadsheet
4 1 (0.85%) MS Visio
4 1 (0.85%) MS PowerPoint
Business Applications
1 6 (5.13%) assyst
2 2 (1.71%) Dynamics CRM
3 1 (0.85%) Remedy ITSM
3 1 (0.85%) Cerner Millennium
3 1 (0.85%) ION MarketView
3 1 (0.85%) Bloomberg TOMS
3 1 (0.85%) SAP HR
3 1 (0.85%) Endur
3 1 (0.85%) RMDS
Cloud Services
1 6 (5.13%) IaaS
2 2 (1.71%) Google Apps
3 1 (0.85%) Office 365
Communications & Networking
1 10 (8.55%) VPN
2 9 (7.69%) Wireless
3 7 (5.98%) LAN
4 5 (4.27%) Firewall
5 4 (3.42%) Multicast
5 4 (3.42%) TCP/IP
5 4 (3.42%) Internet
5 4 (3.42%) BGP
5 4 (3.42%) EIGRP
6 3 (2.56%) Unified Communications
6 3 (2.56%) IP Telephony
6 3 (2.56%) Intrusion Detection
6 3 (2.56%) Cisco IPT
7 2 (1.71%) Cisco IOS
7 2 (1.71%) VLAN
7 2 (1.71%) SSL
7 2 (1.71%) LDAP
7 2 (1.71%) Ethernet
7 2 (1.71%) VoIP
7 2 (1.71%) WLAN
Database & Business Intelligence
1 5 (4.27%) SQL Server
2 3 (2.56%) BusinessObjects XI
3 2 (1.71%) SQL Server Integration Services
4 1 (0.85%) SQL Server Analysis Services
4 1 (0.85%) SQL Server 2008
4 1 (0.85%) Oracle ODI
4 1 (0.85%) Relational Database
4 1 (0.85%) Data Warehouse
4 1 (0.85%) Oracle OWB
4 1 (0.85%) SQL Server Reporting Services
General
1 46 (39.32%) Finance
2 22 (18.80%) Banking
3 13 (11.11%) Investment Banking
4 7 (5.98%) Financial Institution
5 6 (5.13%) Front Office
6 4 (3.42%) Back Office
6 4 (3.42%) Legal
7 3 (2.56%) Retail
8 2 (1.71%) Local Government
8 2 (1.71%) Law
8 2 (1.71%) German Language
9 1 (0.85%) Swedish Language
9 1 (0.85%) Marketing
Job Titles
1 48 (41.03%) Analyst
2 20 (17.09%) Support Analyst
3 15 (12.82%) Incident Manager
4 11 (9.40%) Business Analyst
5 9 (7.69%) Service Analyst
5 9 (7.69%) Service Desk Analyst
6 8 (6.84%) Applications Support Analyst
6 8 (6.84%) Applications Support
7 7 (5.98%) IT Support
8 6 (5.13%) Consultant
8 6 (5.13%) IT Support Analyst
9 5 (4.27%) Services Delivery Manager
9 5 (4.27%) Desktop Engineer
9 5 (4.27%) Delivery Manager
9 5 (4.27%) Service Manager
9 5 (4.27%) Developer
10 4 (3.42%) 1st Line Support
10 4 (3.42%) Architect
10 4 (3.42%) Project Manager
10 4 (3.42%) Problem Manager
Libraries, Frameworks & Software Standards
1 3 (2.56%) Middleware
2 2 (1.71%) Oracle Fusion
2 2 (1.71%) WebCenter
2 2 (1.71%) WebSphere MQ
3 1 (0.85%) Spring
3 1 (0.85%) XMPP
3 1 (0.85%) .NET Framework
3 1 (0.85%) .NET
3 1 (0.85%) CSS
3 1 (0.85%) JSP
3 1 (0.85%) Struts
3 1 (0.85%) XML
3 1 (0.85%) XSD
3 1 (0.85%) XSLT
Miscellaneous
1 12 (10.26%) Analytical Skills
2 9 (7.69%) Blackberry
3 8 (6.84%) Video Conferencing
4 6 (5.13%) Management Information System
4 6 (5.13%) CMDB
4 6 (5.13%) Hedge funds
5 5 (4.27%) Equities
6 3 (2.56%) iPhone
6 3 (2.56%) Handset
6 3 (2.56%) Mainframe
6 3 (2.56%) User Experience
7 2 (1.71%) Mobile App
7 2 (1.71%) Foreign Exchange (FX)
7 2 (1.71%) Fixed Income
7 2 (1.71%) Visualisation
7 2 (1.71%) CESG
8 1 (0.85%) CESG CLAS
8 1 (0.85%) PKI
8 1 (0.85%) Derivative
8 1 (0.85%) Inversion of Control
Operating Systems
1 31 (26.50%) Windows
2 12 (10.26%) UNIX
3 9 (7.69%) Linux
4 7 (5.98%) Windows 7
5 4 (3.42%) Windows XP
6 3 (2.56%) Mac OS X
6 3 (2.56%) Windows Server 2003
6 3 (2.56%) Windows Server 2008
7 2 (1.71%) Android
8 1 (0.85%) Solaris
8 1 (0.85%) Windows 8
Processes & Methodologies
1 62 (52.99%) ITIL
2 26 (22.22%) Service Management
3 20 (17.09%) Problem Management
4 16 (13.68%) Service Delivery
5 15 (12.82%) Project Management
6 13 (11.11%) Information Security
7 12 (10.26%) Change Management
8 11 (9.40%) Stakeholder Management
8 11 (9.40%) Business Continuity
8 11 (9.40%) Change Control
9 10 (8.55%) ITSM
9 10 (8.55%) PRINCE2
10 9 (7.69%) Configuration Management
10 9 (7.69%) Business Analysis
10 9 (7.69%) Release Management
11 8 (6.84%) Root Cause Analysis
11 8 (6.84%) Business Continuity Planning
11 8 (6.84%) BCP
11 8 (6.84%) Disaster Recovery
12 7 (5.98%) Risk Management
Programming Languages
1 15 (12.82%) SQL
2 4 (3.42%) Java
3 2 (1.71%) JavaScript
3 2 (1.71%) C
3 2 (1.71%) PowerShell
4 1 (0.85%) C#
4 1 (0.85%) C++
4 1 (0.85%) VBScript
4 1 (0.85%) VB
4 1 (0.85%) ABAP
4 1 (0.85%) VBA
Qualifications
1 16 (13.68%) Degree
2 10 (8.55%) ITIL Certification
3 8 (6.84%) Microsoft Certification
4 7 (5.98%) MCSE
4 7 (5.98%) Security Cleared
5 6 (5.13%) PMP
5 6 (5.13%) PMI Certification
6 4 (3.42%) DV Cleared
6 4 (3.42%) CCNP
6 4 (3.42%) CCNA
6 4 (3.42%) Cisco Certification
7 3 (2.56%) CISSP
7 3 (2.56%) A+ Certification
8 2 (1.71%) PRINCE2 Practitioner
8 2 (1.71%) CISM
8 2 (1.71%) MCP
8 2 (1.71%) ITIL Foundation Certificate
9 1 (0.85%) ISACA
9 1 (0.85%) PRINCE2 Certification
9 1 (0.85%) MCITP
Quality Assurance & Compliance
1 10 (8.55%) SLA
2 6 (5.13%) ISO/IEC 27001
3 4 (3.42%) COBIT
3 4 (3.42%) Dodd-Frank
3 4 (3.42%) ISO/IEC 17799
3 4 (3.42%) Sarbanes-Oxley
4 3 (2.56%) BS7799
5 1 (0.85%) PCI DSS
System Software
1 18 (15.38%) Active Directory
2 3 (2.56%) VMware Infrastructure
3 2 (1.71%) vSphere
4 1 (0.85%) Microsoft App-V
Systems Management
1 3 (2.56%) Control-M
1 3 (2.56%) HP SIM
2 1 (0.85%) Cisco UCCX
2 1 (0.85%) Cisco CUCM
2 1 (0.85%) Symantec Enterprise Vault
2 1 (0.85%) Cisco Prime
2 1 (0.85%) ARCserve
2 1 (0.85%) SCCM
2 1 (0.85%) SCOM
2 1 (0.85%) Netcool
Vendors
1 20 (17.09%) Microsoft
2 19 (16.24%) Cisco
3 14 (11.97%) Oracle
4 11 (9.40%) Citrix
4 11 (9.40%) Remedy
5 7 (5.98%) WorldPay
6 5 (4.27%) Wyse
6 5 (4.27%) HP
7 4 (3.42%) IBM
8 3 (2.56%) Business Objects
8 3 (2.56%) Compaq
8 3 (2.56%) Siemens
8 3 (2.56%) Apple
8 3 (2.56%) VMware
8 3 (2.56%) Altiris
8 3 (2.56%) EMC
8 3 (2.56%) Fujitsu Siemens
9 2 (1.71%) Google
9 2 (1.71%) Bloomberg
9 2 (1.71%) Symantec
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