The table below looks at the statistics for Incident Management skills in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 147 150 166
Rank change year-on-year
+3 +16
Contract jobs citing Incident Management 48 64 37
As % of all contract IT jobs located in the City of London 0.88% 1.02% 0.58%
As % of the Processes & Methodologies category 1.14% 1.32% 0.76%
Number of daily rates quoted 29 40 25
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £381 £395
Average daily rate % change year-on-year
+4.91% -3.48%
90% offered a daily rate of more than £213 £250 £150
10% offered a daily rate of more than £500 £525 £605
UK excluding London average daily rate £316 £331 £275
% change year-on-year
-4.60% +20.45%
Number of hourly rates quoted 4 3 0
Average hourly rate £16.25 £21.75 -
Average hourly rate % change year-on-year
-25.28% -
UK excluding London average hourly rate £14.50 £20.25 £13.25
% change year-on-year
-28.39% +52.83%
Incident Management
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Contract IT job ads with a match in the
Processes & Methodologies category
4229 4844 4866
As % of all contract IT jobs located in the City of London 77.91% 76.96% 76.46%
Number of daily rates quoted 3282 3557 3706
Average daily rate £463 £450 £450
Average daily rate % change year-on-year
+2.77% -
90% offered a daily rate of more than £325 £300 £313
10% offered a daily rate of more than £613 £625 £600
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 35 45 51
Average hourly rate £27.37 £25.00 £72.50
Average hourly rate % change year-on-year
+9.48% -65.51%
90% offered a hourly rate of more than £14.55 £13.00 £17.50
10% offered a hourly rate of more than £92.50 £47.50 £135.00
UK excluding London average hourly rate £30.50 £30.50 £32.00
% change year-on-year
- -4.68%

Incident Management
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the City of London

Incident Management
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the City of London region.

Incident Management Daily Rate Trend in the City of London

Incident Management
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 24 April 2015.

Incident Management Daily Rate Histogram in the City of London

Incident Management
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the City of London region.

Incident Management Hourly Rate Trend in the City of London

Incident Management
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the City of London region over the 3 months to 24 April 2015.

Incident Management Hourly Rate Histogram in the City of London

Incident Management
Top 30 Related IT Skills in the City of London

For the 6 months to 24 April 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 55 (48.67%) ITIL
2 51 (45.13%) Finance
3 37 (32.74%) Windows
4 25 (22.12%) Service Management
5 23 (20.35%) Banking
6 22 (19.47%) Microsoft
7 21 (18.58%) Cisco
8 19 (16.81%) Problem Management
9 18 (15.93%) Active Directory
10 17 (15.04%) Degree
11 16 (14.16%) Wireless
11 16 (14.16%) VPN
12 15 (13.27%) SQL
12 15 (13.27%) Oracle
12 15 (13.27%) Service Delivery
13 14 (12.39%) Investment Banking
13 14 (12.39%) Blackberry
14 13 (11.50%) Project Management
14 13 (11.50%) MS Excel
14 13 (11.50%) SLA
14 13 (11.50%) Change Management
14 13 (11.50%) Analytical Skills
15 12 (10.62%) Financial Institution
15 12 (10.62%) Stakeholder Management
15 12 (10.62%) UNIX
16 11 (9.73%) MS Office
16 11 (9.73%) LAN
16 11 (9.73%) Business Analysis
16 11 (9.73%) Hedge funds
16 11 (9.73%) Change Control

Incident Management
Top Related IT Skills in the City of London by Category

For the 6 months to 24 April 2015, IT contractor jobs across the City of London region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (7.08%) Lync
2 7 (6.19%) Blackberry Enterprise Server
3 6 (5.31%) MS Exchange
4 3 (2.65%) WebLogic
4 3 (2.65%) WebSphere
4 3 (2.65%) Exchange Server 2010
5 2 (1.77%) IIS
6 1 (0.88%) JBoss
6 1 (0.88%) IBM Notes
6 1 (0.88%) Lotus Domino
6 1 (0.88%) SharePoint
6 1 (0.88%) Office Communications Server
Applications
1 13 (11.50%) MS Excel
2 11 (9.73%) MS Office
3 2 (1.77%) Spreadsheet
3 2 (1.77%) MS Visio
4 1 (0.88%) MS PowerPoint
Business Applications
1 7 (6.19%) assyst
2 1 (0.88%) RMDS
2 1 (0.88%) Cerner Millennium
2 1 (0.88%) Remedy ITSM
2 1 (0.88%) Dynamics CRM
2 1 (0.88%) Bloomberg TOMS
2 1 (0.88%) ION MarketView
Cloud Services
1 6 (5.31%) IaaS
2 2 (1.77%) Google Apps
Communications & Networking
1 16 (14.16%) Wireless
1 16 (14.16%) VPN
2 11 (9.73%) LAN
3 10 (8.85%) Internet
4 6 (5.31%) Cisco IPT
4 6 (5.31%) IP Telephony
5 5 (4.42%) BGP
5 5 (4.42%) EIGRP
5 5 (4.42%) Firewall
5 5 (4.42%) Multicast
6 3 (2.65%) TCP/IP
7 2 (1.77%) VLAN
7 2 (1.77%) LDAP
7 2 (1.77%) SSL
7 2 (1.77%) Ethernet
7 2 (1.77%) VoIP
7 2 (1.77%) WLAN
7 2 (1.77%) WAN
8 1 (0.88%) TACACS
8 1 (0.88%) MPLS
Database & Business Intelligence
1 4 (3.54%) SQL Server
2 3 (2.65%) BusinessObjects XI
2 3 (2.65%) Oracle Database
3 2 (1.77%) SQL Server Integration Services
3 2 (1.77%) MySQL
3 2 (1.77%) Data Warehouse
4 1 (0.88%) DB2
4 1 (0.88%) SQL Server Reporting Services
4 1 (0.88%) SQL Server Analysis Services
4 1 (0.88%) Oracle OWB
4 1 (0.88%) SQL Server 2008
4 1 (0.88%) Oracle ODI
4 1 (0.88%) Relational Database
Development Applications
1 2 (1.77%) Toad
General
1 51 (45.13%) Finance
2 23 (20.35%) Banking
3 14 (12.39%) Investment Banking
4 12 (10.62%) Financial Institution
5 6 (5.31%) Front Office
5 6 (5.31%) Back Office
6 3 (2.65%) Legal
7 2 (1.77%) German Language
8 1 (0.88%) Retail
8 1 (0.88%) Local Government
8 1 (0.88%) Publishing
8 1 (0.88%) Law
Job Titles
1 59 (52.21%) Analyst
2 21 (18.58%) Service Analyst
3 17 (15.04%) Support Analyst
3 17 (15.04%) Service Desk Analyst
4 9 (7.96%) Business Analyst
4 9 (7.96%) Incident Manager
5 7 (6.19%) 1st Line Support
5 7 (6.19%) Applications Support
6 6 (5.31%) Applications Support Analyst
6 6 (5.31%) Consultant
7 5 (4.42%) Desktop Engineer
7 5 (4.42%) IT Support
7 5 (4.42%) Operations Engineer
8 4 (3.54%) IT Support Analyst
8 4 (3.54%) Hardware Engineer
8 4 (3.54%) Service Management Analyst
8 4 (3.54%) Developer
9 3 (2.65%) Project Manager
9 3 (2.65%) DBA
9 3 (2.65%) Messaging Consultant
Libraries, Frameworks & Software Standards
1 4 (3.54%) Middleware
2 3 (2.65%) WebSphere MQ
2 3 (2.65%) Oracle Fusion
2 3 (2.65%) WebCenter
3 2 (1.77%) .NET
4 1 (0.88%) XML
4 1 (0.88%) XSD
4 1 (0.88%) XSLT
4 1 (0.88%) FIX Protocol
4 1 (0.88%) .NET Framework
Miscellaneous
1 14 (12.39%) Blackberry
2 13 (11.50%) Analytical Skills
3 11 (9.73%) Hedge funds
4 9 (7.96%) Video Conferencing
5 7 (6.19%) Handset
6 6 (5.31%) CMDB
7 5 (4.42%) Management Information System
7 5 (4.42%) Equities
8 4 (3.54%) Mainframe
9 3 (2.65%) Foreign Exchange (FX)
10 2 (1.77%) Mobile App
10 2 (1.77%) iPhone
10 2 (1.77%) iSeries
10 2 (1.77%) Visualisation
10 2 (1.77%) Fixed Income
10 2 (1.77%) Derivative
11 1 (0.88%) NHS
11 1 (0.88%) RMADS
11 1 (0.88%) Mathematics
11 1 (0.88%) PKI
Operating Systems
1 37 (32.74%) Windows
2 12 (10.62%) UNIX
3 10 (8.85%) Windows 7
4 8 (7.08%) Linux
5 7 (6.19%) Windows XP
6 4 (3.54%) Windows Server 2008
6 4 (3.54%) Windows Server 2003
7 3 (2.65%) Android
8 2 (1.77%) Mac OS X
9 1 (0.88%) Solaris
9 1 (0.88%) Windows Server 2012
9 1 (0.88%) Apple iOS
Processes & Methodologies
1 55 (48.67%) ITIL
2 25 (22.12%) Service Management
3 19 (16.81%) Problem Management
4 15 (13.27%) Service Delivery
5 13 (11.50%) Project Management
5 13 (11.50%) Change Management
6 12 (10.62%) Stakeholder Management
7 11 (9.73%) Business Analysis
7 11 (9.73%) Change Control
8 10 (8.85%) Business Continuity
8 10 (8.85%) ITSM
8 10 (8.85%) Configuration Management
9 9 (7.96%) PRINCE2
9 9 (7.96%) Release Management
10 8 (7.08%) Root Cause Analysis
11 7 (6.19%) Software Deployment
11 7 (6.19%) Network Management
12 6 (5.31%) Business Continuity Planning
12 6 (5.31%) Requirements Engineering
12 6 (5.31%) Disaster Recovery
Programming Languages
1 15 (13.27%) SQL
2 3 (2.65%) Java
3 2 (1.77%) PowerShell
4 1 (0.88%) VBScript
4 1 (0.88%) VBA
4 1 (0.88%) JavaScript
4 1 (0.88%) Perl
4 1 (0.88%) C
4 1 (0.88%) C#
4 1 (0.88%) C++
Qualifications
1 17 (15.04%) Degree
2 9 (7.96%) ITIL Certification
3 6 (5.31%) Cisco Certification
3 6 (5.31%) A+ Certification
3 6 (5.31%) PMP
3 6 (5.31%) PMI Certification
4 5 (4.42%) Microsoft Certification
4 5 (4.42%) CCNP
4 5 (4.42%) CCNA
4 5 (4.42%) MCSE
4 5 (4.42%) Security Cleared
5 3 (2.65%) CISSP
6 2 (1.77%) ITIL Foundation Certificate
6 2 (1.77%) DV Cleared
6 2 (1.77%) PRINCE2 Practitioner
6 2 (1.77%) MCP
6 2 (1.77%) CISA
6 2 (1.77%) CISM
7 1 (0.88%) PRINCE2 Certification
7 1 (0.88%) CCIE
Quality Assurance & Compliance
1 13 (11.50%) SLA
2 8 (7.08%) Sarbanes-Oxley
3 7 (6.19%) Dodd-Frank
4 4 (3.54%) ISO/IEC 27001
5 2 (1.77%) Data Quality
5 2 (1.77%) COBIT
6 1 (0.88%) BS7799
6 1 (0.88%) ISO/IEC 17799
System Software
1 18 (15.93%) Active Directory
2 3 (2.65%) VMware Infrastructure
3 2 (1.77%) Microsoft App-V
4 1 (0.88%) Terminal Services
4 1 (0.88%) Citrix Presentation Server
4 1 (0.88%) vSphere
4 1 (0.88%) XenApp
Systems Management
1 4 (3.54%) HP SIM
2 1 (0.88%) Netcool
2 1 (0.88%) MAINVIEW
2 1 (0.88%) ARCserve
2 1 (0.88%) SCCM
2 1 (0.88%) SCOM
2 1 (0.88%) Symantec Enterprise Vault
2 1 (0.88%) Opscode Chef
2 1 (0.88%) Cisco Prime
Vendors
1 22 (19.47%) Microsoft
2 21 (18.58%) Cisco
3 15 (13.27%) Oracle
4 10 (8.85%) Citrix
4 10 (8.85%) Remedy
5 8 (7.08%) Altiris
6 6 (5.31%) WorldPay
6 6 (5.31%) VMware
6 6 (5.31%) HP
7 5 (4.42%) IBM
8 4 (3.54%) Fujitsu Siemens
8 4 (3.54%) Compaq
8 4 (3.54%) Siemens
9 3 (2.65%) Business Objects
9 3 (2.65%) Wyse
10 2 (1.77%) Google
10 2 (1.77%) Murex
10 2 (1.77%) EMC
10 2 (1.77%) Apple
10 2 (1.77%) BMC
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