The first table below looks at the demand for the 1st Line Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Technician in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
First Line Support Technician
Rank 525 537 544
Rank change year-on-year
+12 +7
Contract jobs requiring a 1st Line Support Technician 28 9 14
As % of all contract IT jobs located in England 0.058% 0.019% 0.026%
As % of the Job Titles category 0.063% 0.021% 0.029%
Number of daily rates quoted 4 0 1
Average daily rate
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of your Daily Rate
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£150 - £111
UK excluding London average daily rate £120 - £111
Number of hourly rates quoted 21 9 9
Average hourly rate £10.00 £11.50 £11.50
Average hourly rate % change year-on-year
-13.04% -
90% offered a hourly rate of more than £7.50 £9.93 £10.45
10% offered a hourly rate of more than £25.50 £11.70 £27.20
UK excluding London average hourly rate £10.00 £11.50 £11.50
% change year-on-year
-13.04% -
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44352 42929 48944
As % of all contract IT jobs located in England 92.56% 92.62% 92.55%
Number of daily rates quoted 27490 25712 27833
Average daily rate £400 £400 £397
Average daily rate % change year-on-year
- +0.88%
90% offered a daily rate of more than £230 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1800 1990 2512
Average hourly rate £16.50 £18.22 £19.50
Average hourly rate % change year-on-year
-9.44% -6.56%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.50 £40.00 £40.00
UK excluding London average hourly rate £16.25 £17.00 £18.00
% change year-on-year
-4.41% -5.55%
1st Line Support Technician
UK

1st Line Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

1st Line Support Technician Jobs Demand Trend in England

1st Line Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Daily Rate Trend in England

1st Line Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Technician across the England region.

1st Line Support Technician Hourly Rate Trend in England

1st Line Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support Technician across the England region over the 3 months to 22 July 2014.

1st Line Support Technician Hourly Rate Histogram in England

1st Line Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Technician within the England region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -8 5 £120 - 2
London - 4 £150 -
North West -7 2 - -
Yorkshire - - - -
1st Line Support Technician
UK

1st Line Support Technician
Top 30 Related IT Skills in England

For the 6 months to 22 July 2014, IT contractor jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Technician in their job title.

1 22 (57.89%) Windows
2 12 (31.58%) Active Directory
3 11 (28.95%) Windows 7
4 10 (26.32%) Windows XP
5 9 (23.68%) ITIL
6 8 (21.05%) Citrix
6 8 (21.05%) Microsoft
7 6 (15.79%) Lotus
7 6 (15.79%) IBM Notes
7 6 (15.79%) MS Excel
7 6 (15.79%) MS Office
8 5 (13.16%) ITIL Certification
8 5 (13.16%) Retail
9 4 (10.53%) Windows Server 2003
9 4 (10.53%) HP
9 4 (10.53%) SLA
9 4 (10.53%) MS PowerPoint
10 3 (7.89%) TCP/IP
10 3 (7.89%) MS Visio
11 2 (5.26%) Linux
11 2 (5.26%) Sophos
11 2 (5.26%) Telecoms
11 2 (5.26%) VMware
11 2 (5.26%) Degree
11 2 (5.26%) SonicWALL
11 2 (5.26%) Draytek
11 2 (5.26%) VMware ESXi
11 2 (5.26%) Windows Server 2008
12 1 (2.63%) Windows 2000 Server
12 1 (2.63%) ISMS

1st Line Support Technician
Top Related IT Skills in England by Category

For the 6 months to 22 July 2014, IT contractor jobs across the England region that cited 1st Line Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.79%) IBM Notes
Applications
1 6 (15.79%) MS Excel
1 6 (15.79%) MS Office
2 4 (10.53%) MS PowerPoint
3 3 (7.89%) MS Visio
Communications & Networking
1 3 (7.89%) TCP/IP
2 1 (2.63%) Internet
2 1 (2.63%) ADSL
2 1 (2.63%) WAN
2 1 (2.63%) Ethernet
General
1 5 (13.16%) Retail
2 2 (5.26%) Telecoms
Operating Systems
1 22 (57.89%) Windows
2 11 (28.95%) Windows 7
3 10 (26.32%) Windows XP
4 4 (10.53%) Windows Server 2003
5 2 (5.26%) Linux
5 2 (5.26%) Windows Server 2008
6 1 (2.63%) Windows 2000 Server
6 1 (2.63%) Windows Vista
6 1 (2.63%) Windows 2000
Processes & Methodologies
1 9 (23.68%) ITIL
2 1 (2.63%) ISMS
2 1 (2.63%) Information Security
2 1 (2.63%) Service Delivery
2 1 (2.63%) Information Security Management
2 1 (2.63%) Security Management
Qualifications
1 5 (13.16%) ITIL Certification
2 2 (5.26%) Degree
3 1 (2.63%) DV Cleared
3 1 (2.63%) Security Cleared
Quality Assurance & Compliance
1 4 (10.53%) SLA
2 1 (2.63%) ISO/IEC 27001
System Software
1 12 (31.58%) Active Directory
2 2 (5.26%) VMware ESXi
Systems Management
1 1 (2.63%) NetBackup
Vendors
1 8 (21.05%) Citrix
1 8 (21.05%) Microsoft
2 6 (15.79%) Lotus
3 4 (10.53%) HP
4 2 (5.26%) Sophos
4 2 (5.26%) VMware
4 2 (5.26%) SonicWALL
4 2 (5.26%) Draytek
5 1 (2.63%) Dell
5 1 (2.63%) Veritas