First Line Support Technician
UK
The median First Line Support Technician daily rate in the UK is £145 according to job vacancies posted during the 6 months to 26 April 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 26 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 570 | 682 | 848 |
| Rank change year-on-year | +112 | +166 | -181 |
| Contract jobs requiring a 1st Line Support Technician | 9 | 18 | 12 |
| As % of all contract jobs advertised in the UK | 0.021% | 0.030% | 0.014% |
| As % of the Job Titles category | 0.022% | 0.032% | 0.014% |
| Number of daily rates quoted | 5 | 14 | 9 |
| 10th Percentile | £130 | - | £128 |
| 25th Percentile | £133 | £131 | £131 |
| Median daily rate (50th Percentile) | £145 | £144 | £145 |
| Median % change year-on-year | +0.87% | -0.86% | +61.11% |
| 75th Percentile | £158 | £192 | £168 |
| 90th Percentile | £176 | £222 | £192 |
| UK excluding London median daily rate | £145 | £138 | £141 |
| % change year-on-year | +5.45% | -2.65% | +66.53% |
| Number of hourly rates quoted | 0 | 0 | 1 |
| 10th Percentile | - | - | - |
| 25th Percentile | - | - | £12.25 |
| Median hourly rate | - | - | £12.50 |
| 75th Percentile | - | - | £12.75 |
| 90th Percentile | - | - | - |
| UK excluding London median hourly rate | - | - | £12.50 |
All Contract IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in the UK with a recognized job title | 40,413 | 56,730 | 84,732 |
| % of contract IT jobs with a recognized job title | 92.78% | 94.61% | 95.50% |
| Number of daily rates quoted | 26,320 | 39,605 | 59,435 |
| 10th Percentile | £275 | £313 | £313 |
| 25th Percentile | £408 | £425 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £638 |
| 90th Percentile | £750 | £750 | £726 |
| UK excluding London median daily rate | £490 | £500 | £475 |
| % change year-on-year | -2.00% | +5.26% | +11.76% |
| Number of hourly rates quoted | 2,653 | 1,602 | 2,109 |
| 10th Percentile | £12.86 | £14.25 | £12.50 |
| 25th Percentile | £16.30 | £19.28 | £15.50 |
| Median hourly rate | £35.96 | £45.00 | £23.00 |
| Median % change year-on-year | -20.09% | +95.65% | +0.24% |
| 75th Percentile | £60.25 | £65.75 | £48.75 |
| 90th Percentile | £72.50 | £75.50 | £63.00 |
| UK excluding London median hourly rate | £38.00 | £42.37 | £19.50 |
| % change year-on-year | -10.30% | +117.26% | +2.47% |
1st Line Support Technician
Job Vacancy Trend
Job postings that featured 1st Line Support Technician in the job title as a proportion of all IT jobs advertised.
1st Line Support Technician
Contractor Daily Rate Trend
3-month moving average daily rate quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Contractor Hourly Rate Trend
3-month moving average hourly rates quoted in jobs citing 1st Line Support Technician.
1st Line Support Technician
Top 8 Contract Locations
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Technician within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +105 | 9 | £145 | +0.87% | 8 |
| UK excluding London | +62 | 9 | £145 | +5.45% | 10 |
| South East | +25 | 6 | £145 | -4.13% | |
| Midlands | - | 2 | £143 | - | 1 |
| North of England | +25 | 1 | £175 | -20.45% | 2 |
| Yorkshire | +19 | 1 | £175 | -22.22% | 1 |
| East Midlands | - | 1 | £135 | - | |
| West Midlands | - | 1 | £150 | - | 1 |
1st Line Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 26 April 2024, 1st Line Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring 1st Line Support Technician in the job title.
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1st Line Support Technician Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: