The statistics below represent IT contracts advertised across the UK that had 1st Line Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
First Line Support Technician
Rank 644 657 585
Rank change year-on-year
+13 -72
Contract jobs requiring a 1st Line Support Technician 16 17 31
As % of all contract IT jobs located in the UK 0.030% 0.030% 0.057%
As % of the Job Titles category 0.031% 0.031% 0.061%
Number of daily rates quoted 7 3 4
Median daily rate £113 £85 £150
Median daily rate % change year-on-year
+32.35% -43.33%
UK excluding London median daily rate £125 £85 £120
% change year-on-year
+47.05% -29.16%
Number of hourly rates quoted 9 10 24
Median hourly rate £11.75 £10.48 £10.00
Median hourly rate % change year-on-year
+12.17% +4.75%
90% offered a hourly rate of more than £9.75 £9.29 £7.50
10% offered a hourly rate of more than £12.00 £11.75 £23.85
UK excluding London median hourly rate £11.75 £10.50 £10.00
% change year-on-year
+11.90% +5.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51171 54063 51068
As % of all contract IT jobs located in the UK 94.77% 94.76% 94.72%
Number of daily rates quoted 33246 34265 30949
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1562 2016 2062
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.58 £10.50
10% offered a hourly rate of more than £45.00 £42.50 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.10
% change year-on-year
+2.10% +0.37%

1st Line Support Technician
Jobs Demand Trend

The demand trend of IT contracts that featured 1st Line Support Technician in the job title.

1st Line Support Technician Jobs Demand Trend in the UK

1st Line Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Technician within the UK.

1st Line Support Technician Daily Rate Trend in the UK

1st Line Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Technician within the UK.

1st Line Support Technician Hourly Rate Trend in the UK

1st Line Support Technician
Top 20 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Technician within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 13 £106 +24.11% 8
South East +2 8 £101 +18.82% 6
Hampshire +7 6 - - 2
Fareham - 5 - - 1
Wales - 3 £135 -
South Wales - 3 £135 -
Newport - 3 £135 -
Berkshire +5 2 £101 - 1
London +4 2 £103 -24.07%
Reading +6 1 - -
Southampton +5 1 - - 1
Yorkshire -5 1 - -
West Yorkshire -7 1 - -
North West - 1 £113 - 1
East Midlands - 1 - -
Leicestershire - 1 - -
Manchester - 1 £113 - 1
Maidenhead - 1 £101 -
Leicester - 1 - -
Brighouse - 1 - -

1st Line Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, 1st Line Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 1st Line Support Technician in the job title.

1 16 (44.44%) Windows
2 15 (41.67%) Active Directory
3 11 (30.56%) Microsoft
3 11 (30.56%) Windows 7
4 7 (19.44%) ITIL
5 5 (13.89%) Windows 10
5 5 (13.89%) MS Office
6 4 (11.11%) VMware
6 4 (11.11%) MS Excel
6 4 (11.11%) HP
7 3 (8.33%) Service Management
7 3 (8.33%) Intranet
7 3 (8.33%) MS Exchange
8 2 (5.56%) Citrix
8 2 (5.56%) A+ Certification
8 2 (5.56%) Avaya
8 2 (5.56%) Apple
8 2 (5.56%) NHS
8 2 (5.56%) ZENworks
8 2 (5.56%) Windows XP
8 2 (5.56%) Back Office
8 2 (5.56%) Finance
8 2 (5.56%) Northgate
8 2 (5.56%) Mitel
8 2 (5.56%) Smartphone
8 2 (5.56%) SCCM
8 2 (5.56%) iPad
8 2 (5.56%) Apple iOS
9 1 (2.78%) Fault Analysis
9 1 (2.78%) ITIL V2

1st Line Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.33%) MS Exchange
2 1 (2.78%) Exchange Server 2013
Applications
1 5 (13.89%) MS Office
2 4 (11.11%) MS Excel
3 1 (2.78%) MS PowerPoint
Communications & Networking
1 3 (8.33%) Intranet
2 1 (2.78%) Firewall
2 1 (2.78%) Internet
2 1 (2.78%) VLAN
2 1 (2.78%) Wireless
General
1 2 (5.56%) Back Office
1 2 (5.56%) Finance
2 1 (2.78%) Banking
2 1 (2.78%) Spanish Language
Miscellaneous
1 2 (5.56%) iPad
1 2 (5.56%) NHS
1 2 (5.56%) Smartphone
2 1 (2.78%) Client/Server
2 1 (2.78%) iPhone
2 1 (2.78%) VLE
Operating Systems
1 16 (44.44%) Windows
2 11 (30.56%) Windows 7
3 5 (13.89%) Windows 10
4 2 (5.56%) Apple iOS
4 2 (5.56%) Windows XP
5 1 (2.78%) Android
Processes & Methodologies
1 7 (19.44%) ITIL
2 3 (8.33%) Service Management
3 1 (2.78%) Email Management
3 1 (2.78%) Fault Analysis
3 1 (2.78%) Incident Management
3 1 (2.78%) ITIL V2
3 1 (2.78%) Kalman Filter
3 1 (2.78%) Problem Management
Programming Languages
1 1 (2.78%) SQL
Qualifications
1 2 (5.56%) A+ Certification
2 1 (2.78%) CCNA
2 1 (2.78%) Cisco Certification
2 1 (2.78%) Degree
2 1 (2.78%) NVQ Level 3
Quality Assurance & Compliance
1 1 (2.78%) SLA
System Software
1 15 (41.67%) Active Directory
Systems Management
1 2 (5.56%) SCCM
1 2 (5.56%) ZENworks
Vendors
1 11 (30.56%) Microsoft
2 4 (11.11%) HP
2 4 (11.11%) VMware
3 2 (5.56%) Apple
3 2 (5.56%) Avaya
3 2 (5.56%) Citrix
3 2 (5.56%) Mitel
3 2 (5.56%) Northgate
4 1 (2.78%) Cisco
4 1 (2.78%) LANDesk
4 1 (2.78%) SAP
Fareham, Hampshire
Networkers
Posted: 6 days ago
Southampton, Hampshire
Networkers
Rate: £14 - £17 per hour
Posted: 6 days ago