The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Support Analyst
Rank 53 50 39
Rank change year-on-year
-3 -11
Contract jobs requiring a Support Analyst 15 29 21
As % of all contract IT jobs located in Glasgow 2.18% 3.20% 2.72%
As % of the Job Titles category 2.35% 3.32% 2.86%
Number of daily rates quoted 8 19 9
Average daily rate £228 £325 £200
Average daily rate % change year-on-year
-29.84% +62.50%
90% offered a daily rate of more than £146 £205 £112
10% offered a daily rate of more than £310 £338 £300
UK excluding London average daily rate £223 £250 £235
% change year-on-year
-11.00% +6.38%
Number of hourly rates quoted 0 2 1
Average hourly rate - £15.75 £120.00
Average hourly rate % change year-on-year
- -86.87%
UK excluding London average hourly rate £14.75 £14.50 £15.50
% change year-on-year
+1.72% -6.45%
Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
638 873 733
As % of all contract IT jobs located in Glasgow 92.87% 96.46% 94.83%
Number of daily rates quoted 341 472 373
Average daily rate £350 £325 £325
Average daily rate % change year-on-year
+7.69% -
90% offered a daily rate of more than £250 £250 £230
10% offered a daily rate of more than £425 £450 £450
UK excluding London average daily rate £350 £350 £350
% change year-on-year
+0.14% -0.14%
Number of hourly rates quoted 13 19 30
Average hourly rate £15.50 £15.00 £18.50
Average hourly rate % change year-on-year
+3.33% -18.91%
90% offered a hourly rate of more than £11.00 £10.33 £9.50
10% offered a hourly rate of more than £16.55 £35.00 £30.41
UK excluding London average hourly rate £17.00 £17.45 £19.21
% change year-on-year
-2.57% -9.16%
Support Analyst
Scotland

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Support Analyst Daily Rate Trend in Glasgow

Support Analyst
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Glasgow region over the 3 months to 18 April 2014.

Support Analyst Daily Rate Histogram in Glasgow

Support Analyst
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Support Analyst Hourly Rate Trend in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 18 April 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 19 (57.58%) Windows
2 17 (51.52%) SQL
3 16 (48.48%) UNIX
4 15 (45.45%) Microsoft
5 14 (42.42%) ITIL
6 13 (39.39%) Finance
7 12 (36.36%) RDBMS
7 12 (36.36%) Relational Database
8 9 (27.27%) Windows 7
8 9 (27.27%) WebSphere
8 9 (27.27%) MS Office
8 9 (27.27%) Linux
8 9 (27.27%) Oracle
9 8 (24.24%) SQL Server
10 7 (21.21%) Java
10 7 (21.21%) Windows XP
10 7 (21.21%) ETL
10 7 (21.21%) Active Directory
10 7 (21.21%) Windows Server 2008
11 5 (15.15%) SCCM
11 5 (15.15%) Degree
11 5 (15.15%) Windows Vista
11 5 (15.15%) Windows Server 2003
11 5 (15.15%) SLA
11 5 (15.15%) TCP/IP
12 4 (12.12%) .NET
12 4 (12.12%) WebSphere Application Server
12 4 (12.12%) IIS
12 4 (12.12%) MCSE
12 4 (12.12%) MCP

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (27.27%) WebSphere
2 4 (12.12%) WebSphere Application Server
2 4 (12.12%) IIS
3 2 (6.06%) Confluence
3 2 (6.06%) MS Exchange
3 2 (6.06%) SharePoint
4 1 (3.03%) IBM HTTP Server
4 1 (3.03%) Oracle Workflow
4 1 (3.03%) Exchange Server 2010
4 1 (3.03%) Exchange Server 2007
Applications
1 9 (27.27%) MS Office
2 2 (6.06%) MS Excel
Business Applications
1 1 (3.03%) Oracle EBS
1 1 (3.03%) Oracle Applications
1 1 (3.03%) Oracle Financials
1 1 (3.03%) Oracle EBS R12
Cloud Services
1 2 (6.06%) Office 365
Communications & Networking
1 5 (15.15%) TCP/IP
2 3 (9.09%) LAN
2 3 (9.09%) WAN
3 2 (6.06%) DHCP
3 2 (6.06%) DNS
3 2 (6.06%) Firewall
4 1 (3.03%) SAN
4 1 (3.03%) VPN
Database & Business Intelligence
1 12 (36.36%) RDBMS
1 12 (36.36%) Relational Database
2 8 (24.24%) SQL Server
3 1 (3.03%) Data Warehouse
3 1 (3.03%) Oracle Reports
3 1 (3.03%) Oracle Database
3 1 (3.03%) Oracle BI Publisher
Development Applications
1 2 (6.06%) Subversion
1 2 (6.06%) JIRA
1 2 (6.06%) Rational Rhapsody
General
1 13 (39.39%) Finance
2 3 (9.09%) Banking
Libraries, Frameworks & Software Standards
1 4 (12.12%) .NET
2 1 (3.03%) Middleware
2 1 (3.03%) SOAP
Miscellaneous
1 1 (3.03%) Management Information System
1 1 (3.03%) NHS
Operating Systems
1 19 (57.58%) Windows
2 16 (48.48%) UNIX
3 9 (27.27%) Windows 7
3 9 (27.27%) Linux
4 7 (21.21%) Windows XP
4 7 (21.21%) Windows Server 2008
5 5 (15.15%) Windows Vista
5 5 (15.15%) Windows Server 2003
6 2 (6.06%) Mac OS
Processes & Methodologies
1 14 (42.42%) ITIL
2 7 (21.21%) ETL
3 3 (9.09%) Stakeholder Management
3 3 (9.09%) Data Modelling
3 3 (9.09%) Document Management
4 2 (6.06%) Capacity Planning
5 1 (3.03%) Workflow
5 1 (3.03%) Service Delivery
5 1 (3.03%) Change Management
5 1 (3.03%) Business Intelligence
5 1 (3.03%) ERP
5 1 (3.03%) CRM
5 1 (3.03%) Continuous Improvement
5 1 (3.03%) Wealth Management
5 1 (3.03%) Business Analysis
5 1 (3.03%) Test Scripting
Programming Languages
1 17 (51.52%) SQL
2 7 (21.21%) Java
3 1 (3.03%) PL/SQL
3 1 (3.03%) R
Qualifications
1 5 (15.15%) Degree
2 4 (12.12%) MCSE
2 4 (12.12%) MCP
2 4 (12.12%) Microsoft Certification
3 3 (9.09%) MCDST
4 1 (3.03%) ITIL Certification
4 1 (3.03%) MCSA
Quality Assurance & Compliance
1 5 (15.15%) SLA
System Software
1 7 (21.21%) Active Directory
2 2 (6.06%) Microsoft App-V
3 1 (3.03%) VMware ESX
3 1 (3.03%) vSphere
3 1 (3.03%) VMware Infrastructure
Systems Management
1 5 (15.15%) SCCM
2 3 (9.09%) Systems Management Server (SMS)
Vendors
1 15 (45.45%) Microsoft
2 9 (27.27%) Oracle
3 3 (9.09%) TIBCO
3 3 (9.09%) IBM
3 3 (9.09%) Sybase
3 3 (9.09%) Kofax
4 2 (6.06%) Atlassian
4 2 (6.06%) VMware
5 1 (3.03%) Cisco
5 1 (3.03%) Citrix
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