The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 64 33 40
Rank change year-on-year
-31 +7
Contract jobs requiring a Support Analyst 12 26 23
As % of all contract IT jobs located in Glasgow 1.40% 3.95% 2.71%
As % of the Job Titles category 1.50% 4.15% 2.85%
Number of daily rates quoted 8 16 12
Average daily rate
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£170 £330 £300
Average daily rate % change year-on-year
-48.48% +10.00%
UK excluding London average daily rate £200 £250 £205
% change year-on-year
-20.00% +21.95%
Number of hourly rates quoted 1 0 1
Average hourly rate £18.50 - £17.50
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
802 627 806
As % of all contract IT jobs located in Glasgow 93.80% 95.14% 94.82%
Number of daily rates quoted 390 336 397
Average daily rate £353 £325 £319
Average daily rate % change year-on-year
+8.46% +1.88%
90% offered a daily rate of more than £207 £175 £235
10% offered a daily rate of more than £525 £450 £425
UK excluding London average daily rate £360 £350 £345
% change year-on-year
+2.85% +1.44%
Number of hourly rates quoted 17 14 17
Average hourly rate £16.50 £13.00 £16.00
Average hourly rate % change year-on-year
+26.92% -18.75%
90% offered a hourly rate of more than £11.50 £10.30 £9.50
10% offered a hourly rate of more than £50.00 £17.06 £30.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Support Analyst Daily Rate Trend in Glasgow

Support Analyst
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Support Analyst Hourly Rate Trend in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 17 September 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 17 (48.57%) SQL
2 16 (45.71%) SQL Server
3 14 (40.00%) UNIX
3 14 (40.00%) Windows
4 12 (34.29%) IIS
4 12 (34.29%) ITIL
5 9 (25.71%) Linux
5 9 (25.71%) Java
5 9 (25.71%) Microsoft
6 8 (22.86%) Finance
6 8 (22.86%) WebSphere
7 7 (20.00%) InterSystems Cache
7 7 (20.00%) Windows 7
7 7 (20.00%) Service Delivery
7 7 (20.00%) .NET
7 7 (20.00%) Oracle
8 6 (17.14%) ETL
8 6 (17.14%) RDBMS
8 6 (17.14%) Relational Database
9 5 (14.29%) Analytical Skills
9 5 (14.29%) WebSphere Application Server
9 5 (14.29%) Firewall
10 4 (11.43%) SLA
10 4 (11.43%) TCP/IP
10 4 (11.43%) DNS
10 4 (11.43%) Tomcat
11 3 (8.57%) WebSphere Message Broker
11 3 (8.57%) Business Analysis
11 3 (8.57%) DataPower
11 3 (8.57%) Intrusion Detection

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 17 September 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (34.29%) IIS
2 8 (22.86%) WebSphere
3 5 (14.29%) WebSphere Application Server
4 4 (11.43%) Tomcat
5 3 (8.57%) WebLogic
5 3 (8.57%) IBM HTTP Server
6 1 (2.86%) MS Exchange
6 1 (2.86%) SharePoint
6 1 (2.86%) Oracle Workflow
Applications
1 3 (8.57%) MS Office
Business Applications
1 1 (2.86%) Oracle EBS R12
1 1 (2.86%) Oracle Financials
1 1 (2.86%) Oracle Applications
1 1 (2.86%) Oracle EBS
Cloud Services
1 2 (5.71%) Office 365
Communications & Networking
1 5 (14.29%) Firewall
2 4 (11.43%) TCP/IP
2 4 (11.43%) DNS
3 3 (8.57%) Intrusion Detection
3 3 (8.57%) DMZ
Database & Business Intelligence
1 16 (45.71%) SQL Server
2 7 (20.00%) InterSystems Cache
3 6 (17.14%) RDBMS
3 6 (17.14%) Relational Database
4 1 (2.86%) Oracle BI Publisher
4 1 (2.86%) SQL Server 2005
4 1 (2.86%) SQL Server 2008
4 1 (2.86%) Data Warehouse
4 1 (2.86%) Oracle Reports
Development Applications
1 1 (2.86%) Rational Rhapsody
General
1 8 (22.86%) Finance
2 3 (8.57%) Banking
3 1 (2.86%) Multimedia
3 1 (2.86%) Investment Banking
Libraries, Frameworks & Software Standards
1 7 (20.00%) .NET
2 3 (8.57%) WebSphere Message Broker
2 3 (8.57%) JSP
2 3 (8.57%) WebSphere MQ
3 2 (5.71%) Middleware
4 1 (2.86%) HTML
4 1 (2.86%) SOAP
4 1 (2.86%) Web Services
4 1 (2.86%) XML
Miscellaneous
1 5 (14.29%) Analytical Skills
2 3 (8.57%) DataPower
2 3 (8.57%) Management Information System
2 3 (8.57%) NHS
3 1 (2.86%) Data Protection Act
3 1 (2.86%) Client/Server
3 1 (2.86%) IVR
Operating Systems
1 14 (40.00%) UNIX
1 14 (40.00%) Windows
2 9 (25.71%) Linux
3 7 (20.00%) Windows 7
4 2 (5.71%) Mac OS
5 1 (2.86%) Windows Server 2012
5 1 (2.86%) Windows XP
Processes & Methodologies
1 12 (34.29%) ITIL
2 7 (20.00%) Service Delivery
3 6 (17.14%) ETL
4 3 (8.57%) Business Analysis
4 3 (8.57%) Root Cause Analysis
4 3 (8.57%) E-Commerce
4 3 (8.57%) Migration
5 2 (5.71%) Service Management
5 2 (5.71%) Workflow
5 2 (5.71%) ITSM
5 2 (5.71%) Stakeholder Management
5 2 (5.71%) Data Modelling
6 1 (2.86%) Line Management
6 1 (2.86%) Information Governance
6 1 (2.86%) Data Transformation
6 1 (2.86%) Capacity Planning
6 1 (2.86%) Content Management
6 1 (2.86%) Test Scripting
6 1 (2.86%) Data Protection
6 1 (2.86%) Agile Software Development
Programming Languages
1 17 (48.57%) SQL
2 9 (25.71%) Java
3 1 (2.86%) R
3 1 (2.86%) Perl
3 1 (2.86%) PL/SQL
Qualifications
1 1 (2.86%) PMP
1 1 (2.86%) PMI Certification
Quality Assurance & Compliance
1 4 (11.43%) SLA
System Software
1 2 (5.71%) Active Directory
Systems Management
1 1 (2.86%) SCCM
Vendors
1 9 (25.71%) Microsoft
2 7 (20.00%) Oracle
3 3 (8.57%) IBM
3 3 (8.57%) TIBCO
4 2 (5.71%) Citrix
4 2 (5.71%) InterSystems
4 2 (5.71%) Sybase
5 1 (2.86%) VMware
5 1 (2.86%) Genesys