The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Support Analyst
Rank 64 61 47
Rank change year-on-year
-3 -14
Contract jobs requiring a Support Analyst 2 8 20
As % of all contract IT jobs located in Glasgow 0.30% 0.91% 2.84%
As % of the Job Titles category 0.32% 0.95% 3.01%
Number of daily rates quoted 2 4 12
Average daily rate £111 £293 £228
Average daily rate % change year-on-year
-61.96% +28.28%
90% offered a daily rate of more than £100 £223 £152
10% offered a daily rate of more than £122 £443 £310
UK excluding London average daily rate £248 £225 £200
% change year-on-year
+10.00% +12.50%
Number of hourly rates quoted 0 2 0
Average hourly rate - £12.10 -
UK excluding London average hourly rate £15.00 £14.00 £14.50
% change year-on-year
+7.14% -3.44%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
621 843 664
As % of all contract IT jobs located in Glasgow 93.67% 95.90% 94.18%
Number of daily rates quoted 344 471 360
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £230 £235 £260
10% offered a daily rate of more than £450 £475 £425
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 5 25 13
Average hourly rate £13.73 £27.50 £15.50
Average hourly rate % change year-on-year
-50.09% +77.41%
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Support Analyst Daily Rate Trend in Glasgow

Support Analyst
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Support Analyst Hourly Rate Trend in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 April 2016, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 7 (77.78%) Microsoft
2 4 (44.44%) PDA
2 4 (44.44%) Windows 7
2 4 (44.44%) Windows
3 3 (33.33%) Office 365
4 2 (22.22%) Degree
4 2 (22.22%) ITIL
4 2 (22.22%) TCP/IP
4 2 (22.22%) DNS
4 2 (22.22%) Citrix
4 2 (22.22%) DHCP
5 1 (11.11%) SNMP
5 1 (11.11%) CCNP
5 1 (11.11%) Active Directory
5 1 (11.11%) Service Management
5 1 (11.11%) Service Delivery
5 1 (11.11%) Firewall
5 1 (11.11%) Front Office
5 1 (11.11%) IPsec
5 1 (11.11%) Microsoft App-V
5 1 (11.11%) Cisco Certification
5 1 (11.11%) Microsoft Certification
5 1 (11.11%) Avaya
5 1 (11.11%) NHS
5 1 (11.11%) Thin Client
5 1 (11.11%) MPLS
5 1 (11.11%) OSPF
5 1 (11.11%) BGP
5 1 (11.11%) SLA
5 1 (11.11%) Cisco

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 April 2016, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Skype for Business
Applications
1 1 (11.11%) MS Excel
1 1 (11.11%) MS Office
Cloud Services
1 3 (33.33%) Office 365
Communications & Networking
1 2 (22.22%) DHCP
1 2 (22.22%) DNS
1 2 (22.22%) TCP/IP
2 1 (11.11%) BGP
2 1 (11.11%) Firewall
2 1 (11.11%) IPsec
2 1 (11.11%) MPLS
2 1 (11.11%) OSPF
2 1 (11.11%) SNMP
General
1 1 (11.11%) Banking
1 1 (11.11%) Billing
1 1 (11.11%) Front Office
1 1 (11.11%) Investment Banking
Miscellaneous
1 4 (44.44%) PDA
2 1 (11.11%) Analytical Skills
2 1 (11.11%) Data Centre
2 1 (11.11%) Fat Client
2 1 (11.11%) NHS
2 1 (11.11%) Thin Client
Operating Systems
1 4 (44.44%) Windows
1 4 (44.44%) Windows 7
2 1 (11.11%) Windows 8
Processes & Methodologies
1 2 (22.22%) ITIL
2 1 (11.11%) Incident Management
2 1 (11.11%) Service Delivery
2 1 (11.11%) Service Management
2 1 (11.11%) Software Licensing
Qualifications
1 2 (22.22%) Degree
2 1 (11.11%) CCNP
2 1 (11.11%) Cisco Certification
2 1 (11.11%) MCP
2 1 (11.11%) MCSE
2 1 (11.11%) Microsoft Certification
2 1 (11.11%) Security Cleared
Quality Assurance & Compliance
1 1 (11.11%) SLA
System Software
1 1 (11.11%) Active Directory
1 1 (11.11%) Microsoft App-V
Systems Management
1 1 (11.11%) SCCM
Vendors
1 7 (77.78%) Microsoft
2 2 (22.22%) Citrix
3 1 (11.11%) Avaya
3 1 (11.11%) Cisco
3 1 (11.11%) ServiceNow
3 1 (11.11%) SolarWinds