The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 63 40 35
Rank change year-on-year
-23 -5
Contract jobs requiring a Support Analyst 12 22 27
As % of all contract IT jobs located in Glasgow 1.38% 3.33% 3.21%
As % of the Job Titles category 1.48% 3.50% 3.40%
Number of daily rates quoted 7 12 15
Average daily rate
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£170 £330 £300
Average daily rate % change year-on-year
-48.48% +10.00%
UK excluding London average daily rate £200 £230 £213
% change year-on-year
-13.04% +8.23%
Number of hourly rates quoted 1 2 1
Average hourly rate £18.50 £17.50 £17.50
Average hourly rate % change year-on-year
+5.71% -
UK excluding London average hourly rate £14.50 £14.50 £14.75
% change year-on-year
- -1.69%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
810 629 794
As % of all contract IT jobs located in Glasgow 93.10% 95.30% 94.52%
Number of daily rates quoted 379 341 370
Average daily rate £350 £325 £319
Average daily rate % change year-on-year
+7.69% +1.88%
90% offered a daily rate of more than £225 £175 £250
10% offered a daily rate of more than £450 £450 £425
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 13 16 16
Average hourly rate £16.50 £13.75 £16.00
Average hourly rate % change year-on-year
+20.00% -14.06%
90% offered a hourly rate of more than £11.50 £11.00 £9.50
10% offered a hourly rate of more than £150.70 £18.00 £30.00
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Support Analyst Daily Rate Trend in Glasgow

Support Analyst
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Glasgow region over the 3 months to 29 August 2014.

Support Analyst Daily Rate Histogram in Glasgow

Support Analyst
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Support Analyst Hourly Rate Trend in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 29 August 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 20 (54.05%) SQL
2 19 (51.35%) SQL Server
3 15 (40.54%) IIS
4 14 (37.84%) UNIX
4 14 (37.84%) Windows
5 13 (35.14%) ITIL
5 13 (35.14%) Microsoft
6 10 (27.03%) .NET
7 9 (24.32%) Java
7 9 (24.32%) Linux
8 8 (21.62%) Service Delivery
8 8 (21.62%) Finance
8 8 (21.62%) WebSphere
9 7 (18.92%) Windows 7
9 7 (18.92%) InterSystems Cache
9 7 (18.92%) Oracle
10 6 (16.22%) ETL
10 6 (16.22%) RDBMS
10 6 (16.22%) Relational Database
11 5 (13.51%) DNS
11 5 (13.51%) Firewall
11 5 (13.51%) WebSphere Application Server
12 4 (10.81%) TCP/IP
12 4 (10.81%) Tomcat
12 4 (10.81%) Management Information System
12 4 (10.81%) SLA
13 3 (8.11%) Migration
13 3 (8.11%) Business Analysis
13 3 (8.11%) Intrusion Detection
13 3 (8.11%) Banking

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 29 August 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (40.54%) IIS
2 8 (21.62%) WebSphere
3 5 (13.51%) WebSphere Application Server
4 4 (10.81%) Tomcat
5 3 (8.11%) WebLogic
5 3 (8.11%) IBM HTTP Server
6 2 (5.41%) MS Exchange
7 1 (2.70%) Oracle Workflow
7 1 (2.70%) SharePoint
Applications
1 2 (5.41%) MS Office
Business Applications
1 1 (2.70%) Oracle Financials
1 1 (2.70%) Oracle EBS
1 1 (2.70%) Oracle Applications
1 1 (2.70%) Oracle EBS R12
Cloud Services
1 2 (5.41%) Office 365
Communications & Networking
1 5 (13.51%) DNS
1 5 (13.51%) Firewall
2 4 (10.81%) TCP/IP
3 3 (8.11%) Intrusion Detection
3 3 (8.11%) DMZ
4 1 (2.70%) DHCP
4 1 (2.70%) VPN
4 1 (2.70%) SAN
Database & Business Intelligence
1 19 (51.35%) SQL Server
2 7 (18.92%) InterSystems Cache
3 6 (16.22%) RDBMS
3 6 (16.22%) Relational Database
4 1 (2.70%) Oracle Reports
4 1 (2.70%) Data Warehouse
4 1 (2.70%) SQL Server 2005
4 1 (2.70%) SQL Server 2008
4 1 (2.70%) Oracle BI Publisher
Development Applications
1 3 (8.11%) Rational Rhapsody
General
1 8 (21.62%) Finance
2 3 (8.11%) Banking
3 1 (2.70%) Multimedia
3 1 (2.70%) Investment Banking
Libraries, Frameworks & Software Standards
1 10 (27.03%) .NET
2 3 (8.11%) JSP
2 3 (8.11%) WebSphere MQ
2 3 (8.11%) WebSphere Message Broker
3 2 (5.41%) Middleware
4 1 (2.70%) HTML
4 1 (2.70%) SOAP
4 1 (2.70%) Web Services
4 1 (2.70%) XML
Miscellaneous
1 4 (10.81%) Management Information System
2 3 (8.11%) NHS
2 3 (8.11%) DataPower
3 1 (2.70%) Client/Server
3 1 (2.70%) IVR
3 1 (2.70%) Data Protection Act
Operating Systems
1 14 (37.84%) UNIX
1 14 (37.84%) Windows
2 9 (24.32%) Linux
3 7 (18.92%) Windows 7
4 2 (5.41%) Mac OS
5 1 (2.70%) Windows Server 2012
5 1 (2.70%) Windows XP
5 1 (2.70%) Windows Server 2008
Processes & Methodologies
1 13 (35.14%) ITIL
2 8 (21.62%) Service Delivery
3 6 (16.22%) ETL
4 3 (8.11%) E-Commerce
4 3 (8.11%) Migration
4 3 (8.11%) Business Analysis
4 3 (8.11%) Capacity Planning
4 3 (8.11%) Root Cause Analysis
5 2 (5.41%) Stakeholder Management
5 2 (5.41%) ITSM
5 2 (5.41%) Workflow
5 2 (5.41%) Data Modelling
5 2 (5.41%) Service Management
6 1 (2.70%) Business Intelligence
6 1 (2.70%) ERP
6 1 (2.70%) PRINCE2
6 1 (2.70%) Change Management
6 1 (2.70%) Information Security
6 1 (2.70%) Content Management
6 1 (2.70%) Information Governance
Programming Languages
1 20 (54.05%) SQL
2 9 (24.32%) Java
3 1 (2.70%) Perl
3 1 (2.70%) PL/SQL
3 1 (2.70%) R
Qualifications
1 1 (2.70%) MCP
1 1 (2.70%) MCSE
1 1 (2.70%) MCSA
1 1 (2.70%) Microsoft Certification
1 1 (2.70%) ITIL Certification
1 1 (2.70%) PMP
1 1 (2.70%) PMI Certification
Quality Assurance & Compliance
1 4 (10.81%) SLA
System Software
1 2 (5.41%) Active Directory
2 1 (2.70%) VMware ESX
2 1 (2.70%) VMware Infrastructure
2 1 (2.70%) vSphere
Systems Management
1 1 (2.70%) SCCM
Vendors
1 13 (35.14%) Microsoft
2 7 (18.92%) Oracle
3 3 (8.11%) TIBCO
3 3 (8.11%) IBM
4 2 (5.41%) InterSystems
4 2 (5.41%) VMware
4 2 (5.41%) Sybase
4 2 (5.41%) Citrix
5 1 (2.70%) Genesys