The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Support Analyst
Rank 44 36 47
Rank change year-on-year
-8 +11
Contract jobs requiring a Support Analyst 20 23 18
As % of all contract IT jobs located in Glasgow 2.74% 3.73% 2.55%
As % of the Job Titles category 2.91% 3.93% 2.65%
Number of daily rates quoted 10 14 8
Average daily rate
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of your Daily Rate
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£219 £288 £125
Average daily rate % change year-on-year
-23.91% +129.39%
90% offered a daily rate of more than £96 £91 £121
10% offered a daily rate of more than £354 £350 £226
UK excluding London average daily rate £200 £210 £200
% change year-on-year
-4.76% +5.00%
Number of hourly rates quoted 1 0 0
Average hourly rate £14.50 - -
UK excluding London average hourly rate £17.50 £15.50 £14.50
% change year-on-year
+12.90% +6.89%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Glasgow
Contract IT job ads with a match in the
Job Titles category
687 585 678
As % of all contract IT jobs located in Glasgow 94.24% 94.81% 95.90%
Number of daily rates quoted 371 287 383
Average daily rate £350 £325 £320
Average daily rate % change year-on-year
+7.69% +1.56%
90% offered a daily rate of more than £242 £225 £200
10% offered a daily rate of more than £450 £450 £406
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 11 12 17
Average hourly rate £16.16 £10.93 £16.39
Average hourly rate % change year-on-year
+47.84% -33.29%
90% offered a hourly rate of more than £14.10 £9.50 £13.50
10% offered a hourly rate of more than £25.50 £125.00 £34.70
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Daily Rate Trend in Glasgow

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Support Analyst Daily Rate Trend in Glasgow

Support Analyst
Daily Rate Histogram in Glasgow

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Glasgow region over the 3 months to 24 December 2014.

Support Analyst Daily Rate Histogram in Glasgow

Support Analyst
Hourly Rate Trend in Glasgow

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Support Analyst Hourly Rate Trend in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 24 December 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 13 (40.63%) SQL
1 13 (40.63%) SQL Server
1 13 (40.63%) Finance
2 12 (37.50%) Microsoft
3 10 (31.25%) IIS
3 10 (31.25%) Windows
4 8 (25.00%) ITIL
4 8 (25.00%) Oracle
5 6 (18.75%) UNIX
5 6 (18.75%) Business Intelligence
5 6 (18.75%) Service Delivery
5 6 (18.75%) InterSystems Cache
6 5 (15.63%) Test Scripting
6 5 (15.63%) Java
7 4 (12.50%) PL/SQL
7 4 (12.50%) .NET
7 4 (12.50%) Linux
7 4 (12.50%) Oracle Reports
7 4 (12.50%) ERP
7 4 (12.50%) Oracle EBS
7 4 (12.50%) Oracle Applications
7 4 (12.50%) Oracle Workflow
7 4 (12.50%) NHS
7 4 (12.50%) Workflow
7 4 (12.50%) Oracle EBS R12
7 4 (12.50%) Windows 7
7 4 (12.50%) Oracle BI Publisher
8 3 (9.38%) Analytical Skills
8 3 (9.38%) Migration
8 3 (9.38%) Dynamics CRM

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 24 December 2014, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (31.25%) IIS
2 4 (12.50%) Oracle Workflow
3 3 (9.38%) SharePoint
4 2 (6.25%) WebLogic
4 2 (6.25%) Tomcat
4 2 (6.25%) WebSphere
5 1 (3.13%) WebSphere Application Server
5 1 (3.13%) JBoss
5 1 (3.13%) MS Exchange
5 1 (3.13%) IBM HTTP Server
Applications
1 3 (9.38%) MS Excel
2 2 (6.25%) MS Office
3 1 (3.13%) MS Project
Business Applications
1 4 (12.50%) Oracle EBS
1 4 (12.50%) Oracle Applications
1 4 (12.50%) Oracle EBS R12
2 3 (9.38%) Dynamics CRM
3 2 (6.25%) Oracle Financials
Communications & Networking
1 2 (6.25%) TCP/IP
1 2 (6.25%) DNS
1 2 (6.25%) Firewall
2 1 (3.13%) Wireless
2 1 (3.13%) IPsec
2 1 (3.13%) Intrusion Detection
2 1 (3.13%) DMZ
2 1 (3.13%) VPN
2 1 (3.13%) LAN
Database & Business Intelligence
1 13 (40.63%) SQL Server
2 6 (18.75%) InterSystems Cache
3 4 (12.50%) Oracle Reports
3 4 (12.50%) Oracle BI Publisher
4 3 (9.38%) Oracle BI EE
5 2 (6.25%) Oracle Database
5 2 (6.25%) RDBMS
5 2 (6.25%) Relational Database
6 1 (3.13%) Oracle Database 10g
6 1 (3.13%) Oracle Database 11g
Development Applications
1 2 (6.25%) Rational Rhapsody
General
1 13 (40.63%) Finance
Libraries, Frameworks & Software Standards
1 4 (12.50%) .NET
2 2 (6.25%) JSP
3 1 (3.13%) SOAP
3 1 (3.13%) Struts
3 1 (3.13%) WebSphere MQ
3 1 (3.13%) Middleware
3 1 (3.13%) Hibernate
3 1 (3.13%) JSF
3 1 (3.13%) WebSphere Message Broker
3 1 (3.13%) jQuery
3 1 (3.13%) JBoss Seam
3 1 (3.13%) Java EE 5
3 1 (3.13%) RichFaces
3 1 (3.13%) REST
3 1 (3.13%) JAX-RS
Miscellaneous
1 4 (12.50%) NHS
2 3 (9.38%) Analytical Skills
3 1 (3.13%) Management Information System
3 1 (3.13%) DataPower
Operating Systems
1 10 (31.25%) Windows
2 6 (18.75%) UNIX
3 4 (12.50%) Windows 7
3 4 (12.50%) Linux
4 2 (6.25%) Windows Server 2012
5 1 (3.13%) Windows XP
5 1 (3.13%) Windows Server 2008
Processes & Methodologies
1 8 (25.00%) ITIL
2 6 (18.75%) Business Intelligence
2 6 (18.75%) Service Delivery
3 5 (15.63%) Test Scripting
4 4 (12.50%) Workflow
4 4 (12.50%) ERP
5 3 (9.38%) ETL
5 3 (9.38%) CRM
5 3 (9.38%) Migration
5 3 (9.38%) User Acceptance Testing
6 2 (6.25%) Business Analysis
6 2 (6.25%) Resource Management
6 2 (6.25%) Capacity Planning
6 2 (6.25%) Stakeholder Management
6 2 (6.25%) Change Management
6 2 (6.25%) E-Commerce
7 1 (3.13%) PRINCE2
7 1 (3.13%) Project Management
7 1 (3.13%) Service Management
7 1 (3.13%) ITSM
Programming Languages
1 13 (40.63%) SQL
2 5 (15.63%) Java
3 4 (12.50%) PL/SQL
4 1 (3.13%) JavaScript
4 1 (3.13%) Perl
4 1 (3.13%) VB
4 1 (3.13%) VBA
Qualifications
1 1 (3.13%) ITIL Certification
1 1 (3.13%) PMP
1 1 (3.13%) PMI Certification
Quality Assurance & Compliance
1 2 (6.25%) SLA
System Software
1 3 (9.38%) Active Directory
2 1 (3.13%) Microsoft Virtual Server
Vendors
1 12 (37.50%) Microsoft
2 8 (25.00%) Oracle
3 1 (3.13%) Sybase
3 1 (3.13%) Cognos
3 1 (3.13%) IBM
3 1 (3.13%) Citrix
3 1 (3.13%) Informatica
3 1 (3.13%) TIBCO
3 1 (3.13%) InterSystems