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This section looks at the demand for the Support Analyst role in IT contracts within the Glasgow region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Support Analyst
Location
3 months to 25 Jul 2008Same period last year
Rank3830
Rank change on same period last yearDown-8
Matching contract IT job ads2143
As % of all UK contract IT job ads sampled0.028 %0.044 %
As % of the category below3.075 %4.335 %
Daily rates quoted111
Average minimum daily rate£250£293
Average daily rate£250£306
% change on same period last year-18.32 %
Average maximum daily rate£250£319
UK excluding London average daily rate£251£227
% change on same period last year+10.40 %
Hourly rates quoted618
Average minimum hourly rate£17.33£12.93
Average hourly rate£18.24£13.76
% change on same period last year+32.58 %
Average maximum hourly rate£19.15£14.59
UK excluding London average hourly rate£18.12£18.18
% change on same period last year-0.32 %
Glasgow IT Contractor Job Market, Job TitlesJob Titles
Glasgow
Matching contract IT job ads683992
As % of all UK contract IT job ads sampled0.910 %1.004 %
Daily rates quoted185291
Average minimum daily rate£298£299
Average daily rate£321£315
% change on same period last year+1.72 %
Average maximum daily rate£344£332
UK excluding London average daily rate£357£353
% change on same period last year+1.09 %
Hourly rates quoted3980
Average minimum hourly rate£21.00£17.24
Average hourly rate£22.74£18.53
% change on same period last year+22.73 %
Average maximum hourly rate£24.48£19.81
UK excluding London average hourly rate£23.51£25.99
% change on same period last year-9.54 %
Support Analyst ScotlandSupport Analyst
Scotland

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Analyst across the Glasgow region as a proportion of the total demand within the Job Titles category.

Glasgow Support Analyst Demand Trend

Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Glasgow Support Analyst Daily Rate Trend

Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Glasgow Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Glasgow region over the 3 months to 25 July 2008.

Glasgow Support Analyst Hourly Rate Histogram

Support Analyst
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

120 (37.74 %)Windows
216 (30.19 %)Finance
315 (28.30 %)Active Directory
413 (24.53 %)MS Office
512 (22.64 %)Microsoft
69 (16.98 %)SQL
69 (16.98 %)SQL Server
77 (13.21 %)Cisco
77 (13.21 %)Windows XP
86 (11.32 %)UNIX
86 (11.32 %)Windows 2000
86 (11.32 %)MS Exchange
95 (9.434 %)SQL Server 2000
95 (9.434 %)Shell Script
95 (9.434 %)MCSE
95 (9.434 %)MS Excel
95 (9.434 %)Oracle
95 (9.434 %)Java
95 (9.434 %)Microsoft Certification
104 (7.547 %)BusinessObjects
104 (7.547 %)Citrix
104 (7.547 %)Lotus
104 (7.547 %)Business Objects
104 (7.547 %)ITIL
104 (7.547 %)Windows NT
104 (7.547 %)ERP
104 (7.547 %)MPLS
104 (7.547 %)Change Management
104 (7.547 %)Health
113 (5.660 %)Investment Banking

Support Analyst
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Glasgow IT Contractor Job Market, Application DevelopmentApplication Development
12 (3.774 %).NET
12 (3.774 %)XML
21 (1.887 %)WebSphere
Glasgow IT Contractor Job Market, Application PlatformsApplication Platforms
16 (11.32 %)MS Exchange
23 (5.660 %)Lotus Notes
32 (3.774 %)BizTalk Server
32 (3.774 %)Exchange Server 2003
41 (1.887 %)Office Communications Server
41 (1.887 %)WebSphere MQ
41 (1.887 %)MQSeries
Glasgow IT Contractor Job Market, ApplicationsApplications
113 (24.53 %)MS Office
25 (9.434 %)MS Excel
31 (1.887 %)MS Visio
Glasgow IT Contractor Job Market, Business ApplicationsBusiness Applications
11 (1.887 %)Movex
Glasgow IT Contractor Job Market, Communications & NetworkingCommunications & Networking
14 (7.547 %)MPLS
23 (5.660 %)Firewall
32 (3.774 %)Broadband
32 (3.774 %)ISDN
32 (3.774 %)PBX
32 (3.774 %)SMS
32 (3.774 %)VoIP
32 (3.774 %)TCP/IP
32 (3.774 %)DNS
32 (3.774 %)SAN
32 (3.774 %)CTI
32 (3.774 %)Internet
41 (1.887 %)DHCP
41 (1.887 %)LAN
Glasgow IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
19 (16.98 %)SQL Server
25 (9.434 %)SQL Server 2000
34 (7.547 %)BusinessObjects
42 (3.774 %)SQL Server 2005
42 (3.774 %)Datawarehouse
42 (3.774 %)Ingres
51 (1.887 %)RDBMS
51 (1.887 %)MS Access
Glasgow IT Contractor Job Market, Development ApplicationsDevelopment Applications
12 (3.774 %)Oracle APEX
21 (1.887 %)PVCS
Glasgow IT Contractor Job Market, GeneralGeneral
116 (30.19 %)Finance
24 (7.547 %)Health
33 (5.660 %)Banking
33 (5.660 %)Investment Banking
42 (3.774 %)Financial Institution
42 (3.774 %)Telecoms
51 (1.887 %)Auditing
Glasgow IT Contractor Job Market, MiscellaneousMiscellaneous
13 (5.660 %)NHS
22 (3.774 %)Blackberry
31 (1.887 %)AS400
31 (1.887 %)Derivative
31 (1.887 %)Client/Server
Glasgow IT Contractor Job Market, Operating SystemsOperating Systems
120 (37.74 %)Windows
27 (13.21 %)Windows XP
36 (11.32 %)UNIX
36 (11.32 %)Windows 2000
44 (7.547 %)Windows NT
51 (1.887 %)HPUX
51 (1.887 %)Windows Vista
Glasgow IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
14 (7.547 %)ITIL
14 (7.547 %)ERP
14 (7.547 %)Change Management
23 (5.660 %)Service Delivery
32 (3.774 %)Performance Management
32 (3.774 %)Service Management
32 (3.774 %)CRM
41 (1.887 %)Migration
41 (1.887 %)Document Management
Glasgow IT Contractor Job Market, Programming LanguagesProgramming Languages
19 (16.98 %)SQL
25 (9.434 %)Java
25 (9.434 %)Shell Script
32 (3.774 %)VB
32 (3.774 %)C
41 (1.887 %)Transact-SQL
Glasgow IT Contractor Job Market, QualificationsQualifications
15 (9.434 %)MCSE
15 (9.434 %)Microsoft Certification
23 (5.660 %)MCP
31 (1.887 %)HND
31 (1.887 %)CCVP
31 (1.887 %)MCDST
31 (1.887 %)MCSA
31 (1.887 %)CCNP
31 (1.887 %)Cisco Certification
Glasgow IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
13 (5.660 %)SLA
Glasgow IT Contractor Job Market, System SoftwareSystem Software
115 (28.30 %)Active Directory
22 (3.774 %)Backup Exec
31 (1.887 %)VMware ESX
Glasgow IT Contractor Job Market, Systems ManagementSystems Management
12 (3.774 %)CiscoWorks
12 (3.774 %)Tivoli
12 (3.774 %)BMC PATROL
21 (1.887 %)CONTROL-M
21 (1.887 %)WSUS
21 (1.887 %)Tivoli Storage Manager
21 (1.887 %)MOM
Glasgow IT Contractor Job Market, VendorsVendors
112 (22.64 %)Microsoft
27 (13.21 %)Cisco
35 (9.434 %)Oracle
44 (7.547 %)Business Objects
44 (7.547 %)Citrix
44 (7.547 %)Lotus
52 (3.774 %)Avaya
52 (3.774 %)Informatica
52 (3.774 %)Vignette
52 (3.774 %)HP
52 (3.774 %)Infovista
52 (3.774 %)Nortel
61 (1.887 %)VMware
61 (1.887 %)StreamServe
61 (1.887 %)IBM
61 (1.887 %)EMC
61 (1.887 %)Intel
61 (1.887 %)Sybase
61 (1.887 %)NetApp
61 (1.887 %)VERITAS
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