The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 55 26 33
Rank change year-on-year
-29 +7
Contract jobs requiring a Support Analyst 22 35 26
As % of all contract IT jobs located in Glasgow 2.294% 4.459% 3.785%
As % of the Job Titles category 2.423% 4.685% 3.982%
Number of daily rates quoted 13 13 7
Average daily rate £275 £250 £400
Average daily rate % change year-on-year
+10.00% -37.50%
UK excluding London average daily rate £250 £220 £222
% change year-on-year
+13.63% -0.90%
Number of hourly rates quoted 0 1 0
Average hourly rate - £120.00 -
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Glasgow
Contract IT job ads with a match in the
Job Titles category
908 747 653
As % of all contract IT jobs located in Glasgow 94.68% 95.16% 95.05%
Number of daily rates quoted 458 352 377
Average daily rate £338 £319 £350
Average daily rate % change year-on-year
+5.79% -8.85%
90% offered a daily rate of more than £250 £213 £250
10% offered a daily rate of more than £453 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 17 37 21
Average hourly rate £14.00 £22.50 £19.00
Average hourly rate % change year-on-year
-37.77% +18.42%
90% offered a hourly rate of more than £11.50 £9.50 £9.50
10% offered a hourly rate of more than £37.50 £35.00 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
Scotland

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Glasgow region as a proportion of the total demand within the Job Titles category.

Glasgow Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Glasgow region.

Glasgow Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Glasgow region over the 3 months to 22 May 2013.

Glasgow Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Glasgow region.

Glasgow Support Analyst Hourly Rate Trend

Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 27 (60.00%) Windows
2 24 (53.33%) SQL
3 23 (51.11%) ITIL
3 23 (51.11%) UNIX
3 23 (51.11%) Finance
4 19 (42.22%) Oracle
5 18 (40.00%) SQL Server
6 13 (28.89%) Sybase
6 13 (28.89%) RDBMS
6 13 (28.89%) SLA
7 12 (26.67%) Windows XP
8 11 (24.44%) Microsoft
8 11 (24.44%) Banking
9 8 (17.78%) MS Office
10 7 (15.56%) Java
10 7 (15.56%) Active Directory
10 7 (15.56%) WebSphere
11 5 (11.11%) Service Management
11 5 (11.11%) Avaloq
11 5 (11.11%) ETL
12 4 (8.889%) Citrix
12 4 (8.889%) TIBCO
12 4 (8.889%) Wealth Management
13 3 (6.667%) Windows 7
13 3 (6.667%) Microsoft Certification
13 3 (6.667%) Windows 2000
14 2 (4.444%) MS Exchange
14 2 (4.444%) Linux
14 2 (4.444%) HTML
14 2 (4.444%) PRINCE2

Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT contractor jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 7 (15.56%) WebSphere
2 2 (4.444%) HTML
2 2 (4.444%) .NET
2 2 (4.444%) ASP.NET
3 1 (2.222%) XML
Application Platforms
1 2 (4.444%) MS Exchange
2 1 (2.222%) Exchange Server 2007
2 1 (2.222%) Exchange Server 2010
2 1 (2.222%) BizTalk Server
2 1 (2.222%) SharePoint
2 1 (2.222%) Lotus Notes
Applications
1 8 (17.78%) MS Office
2 2 (4.444%) MS Excel
2 2 (4.444%) MS Project
3 1 (2.222%) MS Visio
Business Applications
1 1 (2.222%) assyst
1 1 (2.222%) SAP ECC
Communications & Networking
1 1 (2.222%) Intranet
1 1 (2.222%) Internet
1 1 (2.222%) SAN
1 1 (2.222%) LAN
1 1 (2.222%) VPN
Database & Business Intelligence
1 18 (40.00%) SQL Server
2 13 (28.89%) RDBMS
3 2 (4.444%) MySQL
4 1 (2.222%) SQL Server 2005
4 1 (2.222%) SQL Server 2008
4 1 (2.222%) SQL Server 2000
4 1 (2.222%) MS Access
4 1 (2.222%) Oracle 8/8i
Development Applications
1 1 (2.222%) Rational Rhapsody
General
1 23 (51.11%) Finance
2 11 (24.44%) Banking
3 1 (2.222%) Dutch Language
Miscellaneous
1 1 (2.222%) Fat Client
1 1 (2.222%) Blackberry
1 1 (2.222%) NHS
1 1 (2.222%) Thin Client
Operating Systems
1 27 (60.00%) Windows
2 23 (51.11%) UNIX
3 12 (26.67%) Windows XP
4 3 (6.667%) Windows 7
4 3 (6.667%) Windows 2000
5 2 (4.444%) Linux
5 2 (4.444%) Windows Server 2003
5 2 (4.444%) Windows Server 2008
6 1 (2.222%) Windows 2000 Server
6 1 (2.222%) Windows NT
Processes & Methodologies
1 23 (51.11%) ITIL
2 5 (11.11%) Service Management
2 5 (11.11%) ETL
3 4 (8.889%) Wealth Management
4 2 (4.444%) PRINCE2
4 2 (4.444%) Service Delivery
4 2 (4.444%) Business Continuity
4 2 (4.444%) Information Security
4 2 (4.444%) Programme Management
5 1 (2.222%) Stakeholder Management
5 1 (2.222%) Data Analysis
5 1 (2.222%) Business Analysis
5 1 (2.222%) Incident Management
5 1 (2.222%) User Acceptance Testing
5 1 (2.222%) System Testing
5 1 (2.222%) Time Management
5 1 (2.222%) Data Transformation
5 1 (2.222%) Stakeholder Engagement
5 1 (2.222%) Project Governance
5 1 (2.222%) Project Management
Programming Languages
1 24 (53.33%) SQL
2 7 (15.56%) Java
3 2 (4.444%) JavaScript
4 1 (2.222%) VB
Qualifications
1 3 (6.667%) Microsoft Certification
2 1 (2.222%) Security Cleared
2 1 (2.222%) HND
Quality Assurance & Compliance
1 13 (28.89%) SLA
System Software
1 7 (15.56%) Active Directory
2 1 (2.222%) Hyper-V
2 1 (2.222%) XenApp
2 1 (2.222%) vSphere
2 1 (2.222%) MetaFrame
2 1 (2.222%) Terminal Server
2 1 (2.222%) Terminal Services
Vendors
1 19 (42.22%) Oracle
2 13 (28.89%) Sybase
3 11 (24.44%) Microsoft
4 5 (11.11%) Avaloq
5 4 (8.889%) Citrix
5 4 (8.889%) TIBCO
6 2 (4.444%) Intel
6 2 (4.444%) Temenos
7 1 (2.222%) Adobe
7 1 (2.222%) NetApp
7 1 (2.222%) Lotus
7 1 (2.222%) SAP
Glasgow, Lanarkshire
Required skills: - Windows 8 installation and support - Exchange and Active Directory support skills - Basic TCP/IP networking skills Any knowledge of GIS Management Systems is desirable, but not...
CV Screen Ltd
Rate: £0 - 20k per year + 20 days holiday (pro rata)
Posted: 21 May 2013