The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Analyst
Rank 43 64 43
Rank change year-on-year
+21 -21
Permanent jobs requiring a Support Analyst 63 35 40
As % of all permanent IT jobs located in Glasgow 4.76% 3.17% 4.32%
As % of the Job Titles category 4.93% 3.35% 4.61%
Number of salaries quoted 17 19 31
Average salary £40,000 £32,500 £32,000
Average salary % change year-on-year
+23.07% +1.56%
90% offered a salary of more than £24,900 £27,500 £25,500
10% offered a salary of more than £43,500 £40,000 £40,000
UK excluding London average salary £27,250 £28,000 £28,500
% change year-on-year
-2.67% -1.75%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1279 1045 867
As % of all permanent IT jobs located in Glasgow 96.60% 94.57% 93.63%
Number of salaries quoted 748 690 570
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £26,750 £29,000 £27,500
10% offered a salary of more than £57,500 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 19 September 2014.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 19 September 2014, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 52 (52.00%) ITIL
2 49 (49.00%) Windows
3 48 (48.00%) MS Excel
4 33 (33.00%) MS Office
5 31 (31.00%) SQL
6 30 (30.00%) Microsoft
6 30 (30.00%) Active Directory
7 29 (29.00%) Windows 7
8 27 (27.00%) .NET
9 25 (25.00%) Legal
10 23 (23.00%) MS PowerPoint
10 23 (23.00%) WorkSite
11 22 (22.00%) Linux
12 21 (21.00%) UNIX
12 21 (21.00%) Oracle
12 21 (21.00%) Finance
12 21 (21.00%) Law
13 20 (20.00%) Interwoven
13 20 (20.00%) CRM
14 19 (19.00%) Cognos
14 19 (19.00%) SharePoint
15 18 (18.00%) Sybase
15 18 (18.00%) Dynamics CRM
16 17 (17.00%) Release Management
17 15 (15.00%) SQL Server
18 14 (14.00%) Java
19 10 (10.00%) PL/SQL
19 10 (10.00%) Banking
20 9 (9.00%) Investment Banking
20 9 (9.00%) JavaScript

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 19 September 2014, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (23.00%) WorkSite
2 19 (19.00%) SharePoint
3 6 (6.00%) IIS
3 6 (6.00%) WebSphere
4 4 (4.00%) Tomcat
4 4 (4.00%) WebLogic
5 3 (3.00%) MS Exchange
5 3 (3.00%) IBM Notes
5 3 (3.00%) IBM HTTP Server
6 2 (2.00%) Lotus Domino
6 2 (2.00%) WebSphere Application Server
7 1 (1.00%) NetWeaver
7 1 (1.00%) Apache
7 1 (1.00%) Lync
7 1 (1.00%) SharePoint 2013
Applications
1 48 (48.00%) MS Excel
2 33 (33.00%) MS Office
3 23 (23.00%) MS PowerPoint
4 1 (1.00%) AutoCAD
Business Applications
1 18 (18.00%) Dynamics CRM
2 5 (5.00%) SAP Oil and Gas
3 2 (2.00%) MFGPRO
4 1 (1.00%) Movex
4 1 (1.00%) SAP BPC
4 1 (1.00%) Infor M3
Communications & Networking
1 6 (6.00%) Firewall
2 4 (4.00%) VPN
2 4 (4.00%) DNS
2 4 (4.00%) DMZ
3 3 (3.00%) Intrusion Detection
3 3 (3.00%) TCP/IP
4 2 (2.00%) 3G
4 2 (2.00%) ADSL
4 2 (2.00%) Broadband
5 1 (1.00%) DHCP
5 1 (1.00%) SSL
5 1 (1.00%) DDNS
5 1 (1.00%) Intranet
5 1 (1.00%) Wireshark
Database & Business Intelligence
1 15 (15.00%) SQL Server
2 3 (3.00%) Oracle Database
2 3 (3.00%) DTS
3 2 (2.00%) Relational Database
4 1 (1.00%) DB2
4 1 (1.00%) Crystal Reports
4 1 (1.00%) RDBMS
4 1 (1.00%) SAP BW
4 1 (1.00%) SQL Server Reporting Services
4 1 (1.00%) SQL Server Integration Services
4 1 (1.00%) SQL Server Analysis Services
4 1 (1.00%) KDB
4 1 (1.00%) SQL Server 2008
Development Applications
1 1 (1.00%) Subversion
1 1 (1.00%) Fiddler
1 1 (1.00%) Git (software)
General
1 25 (25.00%) Legal
2 21 (21.00%) Finance
2 21 (21.00%) Law
3 10 (10.00%) Banking
4 9 (9.00%) Investment Banking
5 5 (5.00%) Marketing
5 5 (5.00%) Manufacturing
5 5 (5.00%) Electronics
5 5 (5.00%) Telecoms
Libraries, Frameworks & Software Standards
1 27 (27.00%) .NET
2 6 (6.00%) HTML
3 5 (5.00%) WebSphere Message Broker
4 4 (4.00%) XML
4 4 (4.00%) CSS
4 4 (4.00%) JSP
4 4 (4.00%) SOAP
5 3 (3.00%) ASP.NET
5 3 (3.00%) WebSphere MQ
6 1 (1.00%) Middleware
6 1 (1.00%) Hibernate
6 1 (1.00%) JSF
6 1 (1.00%) Software Packaging
6 1 (1.00%) WPF
6 1 (1.00%) jQuery
6 1 (1.00%) JBoss Seam
6 1 (1.00%) Java EE 5
6 1 (1.00%) RichFaces
6 1 (1.00%) REST
6 1 (1.00%) JAX-RS
Miscellaneous
1 8 (8.00%) Analytical Skills
2 5 (5.00%) DTV
3 3 (3.00%) Derivative
3 3 (3.00%) DataPower
4 2 (2.00%) Reference Data
4 2 (2.00%) Equities
4 2 (2.00%) Credit Derivative
5 1 (1.00%) GIS
5 1 (1.00%) Management Information System
5 1 (1.00%) Equity Derivative
5 1 (1.00%) Computer Science
5 1 (1.00%) Statistical Arbitrage
5 1 (1.00%) Foreign Exchange (FX)
Operating Systems
1 49 (49.00%) Windows
2 29 (29.00%) Windows 7
3 22 (22.00%) Linux
4 21 (21.00%) UNIX
5 8 (8.00%) Red Hat Enterprise Linux
5 8 (8.00%) Oracle Linux
5 8 (8.00%) Windows XP
6 6 (6.00%) Windows Server 2008
7 4 (4.00%) Windows Server 2003
8 3 (3.00%) Solaris
9 1 (1.00%) CentOS
9 1 (1.00%) SUSE
Processes & Methodologies
1 52 (52.00%) ITIL
2 20 (20.00%) CRM
3 17 (17.00%) Release Management
4 9 (9.00%) Project Management
5 8 (8.00%) Business Intelligence
6 5 (5.00%) Programme Management
6 5 (5.00%) Digital Marketing
7 3 (3.00%) Incident Management
7 3 (3.00%) Content Management
7 3 (3.00%) E-Commerce
7 3 (3.00%) ERP
8 2 (2.00%) Data Modelling
8 2 (2.00%) Service Delivery
8 2 (2.00%) Document Management
8 2 (2.00%) Agile Software Development
8 2 (2.00%) User Acceptance Testing
8 2 (2.00%) Performance Tuning
9 1 (1.00%) Performance Monitoring
9 1 (1.00%) Coaching
9 1 (1.00%) Electronic Trading
Programming Languages
1 31 (31.00%) SQL
2 14 (14.00%) Java
3 10 (10.00%) PL/SQL
4 9 (9.00%) JavaScript
5 7 (7.00%) C#
5 7 (7.00%) Shell Script
6 5 (5.00%) C++
6 5 (5.00%) T-SQL
7 4 (4.00%) VB
8 3 (3.00%) VBA
8 3 (3.00%) Perl
9 1 (1.00%) Python
9 1 (1.00%) VBScript
9 1 (1.00%) VB6
9 1 (1.00%) Bash Shell
Qualifications
1 4 (4.00%) Degree
2 3 (3.00%) Microsoft Certification
2 3 (3.00%) MOS
2 3 (3.00%) MCITP
3 1 (1.00%) ITIL Certification
Quality Assurance & Compliance
1 5 (5.00%) SLA
2 2 (2.00%) QA
System Software
1 30 (30.00%) Active Directory
2 3 (3.00%) Hyper-V
3 1 (1.00%) XenApp
3 1 (1.00%) Microsoft App-V
Systems Management
1 2 (2.00%) Control-M
1 2 (2.00%) SCCM
1 2 (2.00%) HP Quality Center
2 1 (1.00%) Systems Management Server (SMS)
2 1 (1.00%) SCOM
2 1 (1.00%) SCVMM
2 1 (1.00%) WSUS
Vendors
1 30 (30.00%) Microsoft
2 21 (21.00%) Oracle
3 20 (20.00%) Interwoven
4 19 (19.00%) Cognos
5 18 (18.00%) Sybase
6 9 (9.00%) Informatica
6 9 (9.00%) Red Hat
7 6 (6.00%) SAP
8 5 (5.00%) Lotus
9 4 (4.00%) IBM
10 2 (2.00%) Cisco
10 2 (2.00%) HP
10 2 (2.00%) Intel
10 2 (2.00%) Citrix
10 2 (2.00%) VMware
11 1 (1.00%) LANDesk
11 1 (1.00%) JBoss
11 1 (1.00%) Epicor
11 1 (1.00%) Kofax
Glasgow, Lanarkshire
Cathcart Associates Ltd
Salary: £27000 - £35000 per annum + Bonus + Great Benefits
Posted: 2 days ago
Glasgow, Lanarkshire
McGregor Boyall
Salary: DOE
Posted: 2 days ago
Glasgow, Lanarkshire
Redrock Consulting Ltd
Salary: £2000 - £27000 per annum + Training
Posted: 3 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: excellent benefits
Posted: 3 days ago
Glasgow, Lanarkshire
Harvey Nash plc
Salary: bonus, benefits
Posted: 3 days ago
Glasgow, Lanarkshire
FPSG Connect
Salary: £30000 - £45000 per annum + pension and Healthcare
Posted: 5 days ago
Glasgow, Lanarkshire
McGregor Boyall
Salary: £DOE
Posted: 5 days ago
Glasgow, Lanarkshire
People Source Consulting
Salary: £40000 - £45000 per annum + benefits
Posted: 5 days ago
Glasgow
Cathcart Associates
Salary: Great Benefits
Posted: 9 days ago
Glasgow
Cathcart Associates
Salary: Great Benefits
Posted: 25 days ago