The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Support Analyst
Rank 78 84 61
Rank change year-on-year
+6 -23
Permanent jobs requiring a Support Analyst 21 28 39
As % of all permanent IT jobs located in Glasgow 1.68% 1.94% 3.63%
As % of the Job Titles category 1.79% 2.01% 3.88%
Number of salaries quoted 8 13 24
Average salary £23,000 £27,000 £30,000
Average salary % change year-on-year
-14.81% -10.00%
90% offered a salary of more than £19,300 £22,200 £23,100
10% offered a salary of more than £34,500 £38,000 £34,550
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1174 1393 1006
As % of all permanent IT jobs located in Glasgow 94.15% 96.27% 93.67%
Number of salaries quoted 784 905 551
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £28,500 £27,500 £26,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 21 April 2015.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 21 April 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (48.00%) Finance
2 23 (46.00%) Oracle
3 19 (38.00%) SQL
3 19 (38.00%) Sybase
3 19 (38.00%) ITIL
4 18 (36.00%) UNIX
5 17 (34.00%) Java
6 16 (32.00%) SQL Server
6 16 (32.00%) Linux
7 15 (30.00%) Degree
8 14 (28.00%) Windows
9 13 (26.00%) VBA
9 13 (26.00%) Microsoft
10 12 (24.00%) VB
11 11 (22.00%) JavaScript
11 11 (22.00%) Business Intelligence
11 11 (22.00%) JBoss
11 11 (22.00%) Oracle Database
12 10 (20.00%) JAX-RS
12 10 (20.00%) jQuery
12 10 (20.00%) JBoss Seam
12 10 (20.00%) Java EE 5
12 10 (20.00%) RichFaces
12 10 (20.00%) REST
12 10 (20.00%) Cognos
12 10 (20.00%) WebLogic
12 10 (20.00%) JSP
12 10 (20.00%) SOAP
12 10 (20.00%) Struts
12 10 (20.00%) JSF

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 21 April 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 11 (22.00%) JBoss
2 10 (20.00%) WebLogic
3 3 (6.00%) MS Exchange
3 3 (6.00%) WorkSite
3 3 (6.00%) Exchange Server 2007
4 2 (4.00%) Tomcat
5 1 (2.00%) SharePoint
5 1 (2.00%) GroupWise
5 1 (2.00%) Blackberry Enterprise Server
5 1 (2.00%) Confluence
5 1 (2.00%) SharePoint 2013
Applications
1 8 (16.00%) MS Excel
2 7 (14.00%) MS Office
3 2 (4.00%) MS PowerPoint
Cloud Services
1 1 (2.00%) Office 365
Communications & Networking
1 10 (20.00%) Firewall
2 9 (18.00%) DMZ
3 1 (2.00%) Extranet
3 1 (2.00%) 3G
3 1 (2.00%) Intrusion Detection
3 1 (2.00%) ADSL
3 1 (2.00%) Broadband
3 1 (2.00%) VPN
3 1 (2.00%) DNS
Database & Business Intelligence
1 16 (32.00%) SQL Server
2 11 (22.00%) Oracle Database
3 4 (8.00%) Relational Database
4 3 (6.00%) RDBMS
5 2 (4.00%) KDB
6 1 (2.00%) MySQL
6 1 (2.00%) MaxDB
6 1 (2.00%) DataStage
6 1 (2.00%) IDOL
6 1 (2.00%) DB2
Development Applications
1 1 (2.00%) JIRA
General
1 24 (48.00%) Finance
2 6 (12.00%) Banking
2 6 (12.00%) Investment Banking
3 3 (6.00%) Marketing
3 3 (6.00%) Automotive
4 1 (2.00%) Law
4 1 (2.00%) Legal
4 1 (2.00%) Back Office
4 1 (2.00%) Telecoms
Libraries, Frameworks & Software Standards
1 10 (20.00%) JSP
1 10 (20.00%) SOAP
1 10 (20.00%) Struts
1 10 (20.00%) Hibernate
1 10 (20.00%) jQuery
1 10 (20.00%) JBoss Seam
1 10 (20.00%) Java EE 5
1 10 (20.00%) RichFaces
1 10 (20.00%) JSF
1 10 (20.00%) REST
1 10 (20.00%) JAX-RS
2 4 (8.00%) .NET
3 3 (6.00%) ASP.NET
4 2 (4.00%) FIX Protocol
5 1 (2.00%) ASP.NET MVC
5 1 (2.00%) CSS
5 1 (2.00%) SAP Basis
5 1 (2.00%) Web Services
5 1 (2.00%) XML
5 1 (2.00%) LAMP
Miscellaneous
1 2 (4.00%) Equities
1 2 (4.00%) Derivative
2 1 (2.00%) Wiki
2 1 (2.00%) Analytical Skills
2 1 (2.00%) Client/Server
2 1 (2.00%) Blackberry
2 1 (2.00%) Management Information System
Operating Systems
1 18 (36.00%) UNIX
2 16 (32.00%) Linux
3 14 (28.00%) Windows
4 9 (18.00%) Red Hat Enterprise Linux
5 5 (10.00%) Windows 7
6 4 (8.00%) Windows Server 2008
6 4 (8.00%) Windows XP
7 3 (6.00%) Windows Server 2003
8 2 (4.00%) Windows Server 2012
8 2 (4.00%) AIX
9 1 (2.00%) Mac OS X
Processes & Methodologies
1 19 (38.00%) ITIL
2 11 (22.00%) Business Intelligence
3 6 (12.00%) Project Management
4 4 (8.00%) ERP
4 4 (8.00%) Mentoring
5 3 (6.00%) Coaching
5 3 (6.00%) Service Delivery
5 3 (6.00%) Content Management
5 3 (6.00%) Incident Management
5 3 (6.00%) Problem Management
5 3 (6.00%) Digital Marketing
6 2 (4.00%) Change Control
6 2 (4.00%) Root Cause Analysis
6 2 (4.00%) Change Management
6 2 (4.00%) Migration
6 2 (4.00%) Service Management
6 2 (4.00%) CRM
7 1 (2.00%) E-Commerce
7 1 (2.00%) PRINCE2
7 1 (2.00%) Process Management
Programming Languages
1 19 (38.00%) SQL
2 17 (34.00%) Java
3 13 (26.00%) VBA
4 12 (24.00%) VB
5 11 (22.00%) JavaScript
6 8 (16.00%) C#
7 7 (14.00%) PL/SQL
8 6 (12.00%) Perl
9 5 (10.00%) Shell Script
10 2 (4.00%) Korn
10 2 (4.00%) Bash Shell
10 2 (4.00%) Python
10 2 (4.00%) C++
10 2 (4.00%) T-SQL
11 1 (2.00%) Delphi
11 1 (2.00%) PHP
11 1 (2.00%) ABAP
Qualifications
1 15 (30.00%) Degree
2 2 (4.00%) Cisco Certification
3 1 (2.00%) Microsoft Certification
3 1 (2.00%) A+ Certification
3 1 (2.00%) ITIL Certification
3 1 (2.00%) MOS
3 1 (2.00%) ITIL Foundation Certificate
3 1 (2.00%) HND
Quality Assurance & Compliance
1 6 (12.00%) SLA
2 1 (2.00%) QA
System Software
1 8 (16.00%) Active Directory
2 1 (2.00%) VMware Infrastructure
Systems Management
1 2 (4.00%) Systems Management Server (SMS)
2 1 (2.00%) Control-M
2 1 (2.00%) Nagios
2 1 (2.00%) Business Desktop Deployment
2 1 (2.00%) SCCM
2 1 (2.00%) SCOM
2 1 (2.00%) McAfee ePO
2 1 (2.00%) ITRS Geneos
Vendors
1 23 (46.00%) Oracle
2 19 (38.00%) Sybase
3 13 (26.00%) Microsoft
4 10 (20.00%) Cognos
5 7 (14.00%) Red Hat
6 6 (12.00%) Informatica
7 3 (6.00%) Cisco
8 2 (4.00%) VMware
9 1 (2.00%) Altiris
9 1 (2.00%) Google
9 1 (2.00%) LANDesk
9 1 (2.00%) Atlassian
9 1 (2.00%) McAfee
9 1 (2.00%) SAP
9 1 (2.00%) Novell
9 1 (2.00%) Sun
9 1 (2.00%) HP
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Experis Ltd
Posted: 3 hours ago
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NSK International Consultants Ltd
Salary: Highly Competitive Salary & Benefits Package
Posted: 4 hours ago
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Salary: £DOE
Posted: Yesterday
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Posted: 17 days ago
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Salary: £22000 - £30000 per annum + + Comp Benefits
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