The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Support Analyst
Rank 67 91 61
Rank change year-on-year
+24 -30
Permanent jobs requiring a Support Analyst 27 15 23
As % of all permanent IT jobs located in Glasgow 2.47% 1.26% 2.52%
As % of the Job Titles category 2.59% 1.30% 2.65%
Number of salaries quoted 15 8 13
Average salary £35,000 £27,000 £32,000
Average salary % change year-on-year
+29.62% -15.62%
90% offered a salary of more than £27,000 £23,100 £25,600
10% offered a salary of more than £39,300 £35,750 £37,000
UK excluding London average salary £27,850 £28,000 £28,500
% change year-on-year
-0.53% -1.75%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1044 1154 869
As % of all permanent IT jobs located in Glasgow 95.34% 97.30% 95.39%
Number of salaries quoted 685 725 559
Average salary £40,000 £41,250 £40,000
Average salary % change year-on-year
-3.03% +3.12%
90% offered a salary of more than £30,000 £30,000 £26,500
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 30 January 2015.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 January 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 41 (47.13%) SQL
2 39 (44.83%) Oracle
3 37 (42.53%) ITIL
3 37 (42.53%) UNIX
4 34 (39.08%) SQL Server
4 34 (39.08%) Finance
5 32 (36.78%) Java
6 25 (28.74%) Sybase
6 25 (28.74%) Windows
6 25 (28.74%) Linux
7 24 (27.59%) Cognos
8 23 (26.44%) Microsoft
8 23 (26.44%) .NET
9 21 (24.14%) MS Excel
10 19 (21.84%) VB
11 18 (20.69%) CRM
11 18 (20.69%) Degree
12 17 (19.54%) Business Intelligence
12 17 (19.54%) JavaScript
12 17 (19.54%) JSP
13 16 (18.39%) WebLogic
13 16 (18.39%) C#
13 16 (18.39%) VBA
13 16 (18.39%) Firewall
13 16 (18.39%) DMZ
14 15 (17.24%) Shell Script
14 15 (17.24%) SOAP
14 15 (17.24%) Oracle Database
15 14 (16.09%) SharePoint
16 13 (14.94%) JBoss

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 January 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (18.39%) WebLogic
2 14 (16.09%) SharePoint
3 13 (14.94%) JBoss
4 4 (4.60%) WorkSite
4 4 (4.60%) Tomcat
5 3 (3.45%) WebSphere Application Server
5 3 (3.45%) IIS
5 3 (3.45%) IBM HTTP Server
5 3 (3.45%) WebSphere
6 2 (2.30%) BizTalk Server
6 2 (2.30%) MS Exchange
7 1 (1.15%) Confluence
7 1 (1.15%) Exchange Server 2007
Applications
1 21 (24.14%) MS Excel
2 5 (5.75%) MS Office
3 2 (2.30%) MS PowerPoint
Business Applications
1 13 (14.94%) Dynamics CRM
2 3 (3.45%) SAP Oil and Gas
3 1 (1.15%) Movex
3 1 (1.15%) MFGPRO
3 1 (1.15%) Infor M3
Communications & Networking
1 16 (18.39%) Firewall
1 16 (18.39%) DMZ
2 4 (4.60%) DNS
3 3 (3.45%) TCP/IP
3 3 (3.45%) Intrusion Detection
4 2 (2.30%) Extranet
5 1 (1.15%) LAN
5 1 (1.15%) WAN
5 1 (1.15%) DHCP
5 1 (1.15%) VPN
5 1 (1.15%) DDNS
Database & Business Intelligence
1 34 (39.08%) SQL Server
2 15 (17.24%) Oracle Database
3 3 (3.45%) SQL Server 2008
4 2 (2.30%) SQL Server 2005
4 2 (2.30%) KDB
4 2 (2.30%) IDOL
4 2 (2.30%) DTS
5 1 (1.15%) RDBMS
5 1 (1.15%) MySQL
5 1 (1.15%) DB2
5 1 (1.15%) SQL Server Analysis Services
5 1 (1.15%) SQL Server Reporting Services
5 1 (1.15%) SQL Server Integration Services
5 1 (1.15%) SQL Server 2012
5 1 (1.15%) Relational Database
5 1 (1.15%) MaxDB
Development Applications
1 1 (1.15%) JIRA
General
1 34 (39.08%) Finance
2 8 (9.20%) Banking
3 7 (8.05%) Investment Banking
4 5 (5.75%) Marketing
5 3 (3.45%) Legal
5 3 (3.45%) Manufacturing
5 3 (3.45%) Electronics
5 3 (3.45%) Telecoms
6 2 (2.30%) Back Office
6 2 (2.30%) Automotive
6 2 (2.30%) Law
Libraries, Frameworks & Software Standards
1 23 (26.44%) .NET
2 17 (19.54%) JSP
3 15 (17.24%) SOAP
4 13 (14.94%) Struts
4 13 (14.94%) Hibernate
4 13 (14.94%) JAX-RS
4 13 (14.94%) JSF
4 13 (14.94%) JBoss Seam
4 13 (14.94%) jQuery
4 13 (14.94%) Java EE 5
4 13 (14.94%) RichFaces
4 13 (14.94%) REST
5 7 (8.05%) HTML
6 6 (6.90%) WebSphere Message Broker
6 6 (6.90%) XML
7 5 (5.75%) CSS
8 4 (4.60%) Web Services
9 3 (3.45%) WebSphere MQ
10 2 (2.30%) ASP.NET Web Forms
10 2 (2.30%) FIX Protocol
Miscellaneous
1 7 (8.05%) Analytical Skills
2 4 (4.60%) Derivative
3 3 (3.45%) DTV
3 3 (3.45%) Equities
3 3 (3.45%) DataPower
4 2 (2.30%) CMDB
4 2 (2.30%) Reference Data
4 2 (2.30%) Credit Derivative
5 1 (1.15%) Client/Server
5 1 (1.15%) Wiki
Operating Systems
1 37 (42.53%) UNIX
2 25 (28.74%) Windows
2 25 (28.74%) Linux
3 8 (9.20%) Red Hat Enterprise Linux
4 6 (6.90%) Windows 7
5 4 (4.60%) Windows Server 2008
6 3 (3.45%) Solaris
6 3 (3.45%) Windows XP
6 3 (3.45%) Windows Server 2003
7 2 (2.30%) Windows Server 2012
7 2 (2.30%) AIX
8 1 (1.15%) SUSE
8 1 (1.15%) CentOS
Processes & Methodologies
1 37 (42.53%) ITIL
2 18 (20.69%) CRM
3 17 (19.54%) Business Intelligence
4 12 (13.79%) Release Management
5 7 (8.05%) Project Management
6 5 (5.75%) ERP
6 5 (5.75%) E-Commerce
6 5 (5.75%) Digital Marketing
6 5 (5.75%) Problem Management
7 4 (4.60%) Disaster Recovery
8 3 (3.45%) Programme Management
8 3 (3.45%) Incident Management
8 3 (3.45%) Performance Tuning
8 3 (3.45%) Coaching
9 2 (2.30%) Mentoring
9 2 (2.30%) Change Control
9 2 (2.30%) Content Management
9 2 (2.30%) Performance Management
9 2 (2.30%) Security Management
9 2 (2.30%) Configuration Management
Programming Languages
1 41 (47.13%) SQL
2 32 (36.78%) Java
3 19 (21.84%) VB
4 17 (19.54%) JavaScript
5 16 (18.39%) C#
5 16 (18.39%) VBA
6 15 (17.24%) Shell Script
7 11 (12.64%) PL/SQL
8 8 (9.20%) C++
9 6 (6.90%) T-SQL
10 5 (5.75%) Perl
11 2 (2.30%) Python
12 1 (1.15%) PHP
12 1 (1.15%) ABAP
12 1 (1.15%) Bash Shell
12 1 (1.15%) Korn
Qualifications
1 18 (20.69%) Degree
2 2 (2.30%) Security Cleared
2 2 (2.30%) ITIL Certification
3 1 (1.15%) Cisco Certification
3 1 (1.15%) Microsoft Certification
3 1 (1.15%) HND
3 1 (1.15%) MOS
3 1 (1.15%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (13.79%) SLA
2 1 (1.15%) QA
System Software
1 8 (9.20%) Active Directory
2 1 (1.15%) Hyper-V
2 1 (1.15%) VMware Infrastructure
Systems Management
1 2 (2.30%) Systems Management Server (SMS)
2 1 (1.15%) Control-M
2 1 (1.15%) Nagios
2 1 (1.15%) McAfee ePO
2 1 (1.15%) SCCM
2 1 (1.15%) SCOM
2 1 (1.15%) Business Desktop Deployment
Vendors
1 39 (44.83%) Oracle
2 25 (28.74%) Sybase
3 24 (27.59%) Cognos
4 23 (26.44%) Microsoft
5 7 (8.05%) Red Hat
6 6 (6.90%) Informatica
7 4 (4.60%) VMware
7 4 (4.60%) SAP
8 3 (3.45%) Cisco
8 3 (3.45%) IBM
9 1 (1.15%) Interwoven
9 1 (1.15%) Epicor
9 1 (1.15%) HP
9 1 (1.15%) McAfee
9 1 (1.15%) LANDesk
9 1 (1.15%) Atlassian
Glasgow, Lanarkshire
McGregor Boyall
Salary: DOE
Posted: 3 days ago
Glasgow
Cathcart Associates
Salary: £18000 - £22000 per annum + Good On Call + Benefits
Posted: 10 days ago
Glasgow
Claremont Consulting Limited
Salary: £0.00 per annum
Posted: 19 days ago
Glasgow
Insource
Salary: £20,000 - £27,000 per year
Posted: 23 days ago
Glasgow, Scotland, United Kingdom
CDK Group
Salary: Competitive
Posted: 24 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £16000.00 - £18000.00 per annum
Posted: 26 days ago