The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Support Analyst
Rank 81 69 40
Rank change year-on-year
-12 -29
Permanent jobs requiring a Support Analyst 20 35 62
As % of all permanent IT jobs located in Glasgow 1.72% 2.63% 5.18%
As % of the Job Titles category 1.88% 2.71% 5.46%
Number of salaries quoted 12 21 37
Average salary £27,500 £26,250 £30,000
Average salary % change year-on-year
+4.76% -12.50%
90% offered a salary of more than £21,650 £23,000 £24,600
10% offered a salary of more than £36,750 £50,000 £35,000
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1064 1291 1135
As % of all permanent IT jobs located in Glasgow 91.41% 96.92% 94.82%
Number of salaries quoted 707 823 697
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,500 £27,500
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 29 May 2015.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 29 May 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 18 (42.86%) SQL
2 17 (40.48%) Finance
3 16 (38.10%) Windows
4 15 (35.71%) Microsoft
5 14 (33.33%) Oracle
5 14 (33.33%) Linux
6 13 (30.95%) ITIL
6 13 (30.95%) Sybase
7 12 (28.57%) Java
8 11 (26.19%) UNIX
8 11 (26.19%) Degree
9 9 (21.43%) MS Excel
10 8 (19.05%) Active Directory
10 8 (19.05%) C#
10 8 (19.05%) SQL Server
10 8 (19.05%) Shell Script
11 7 (16.67%) MS Office
11 7 (16.67%) Red Hat Enterprise Linux
12 6 (14.29%) Windows Server 2008
12 6 (14.29%) Root Cause Analysis
12 6 (14.29%) Relational Database
12 6 (14.29%) .NET
12 6 (14.29%) Perl
12 6 (14.29%) SLA
12 6 (14.29%) Informatica
13 5 (11.90%) Red Hat
13 5 (11.90%) ERP
13 5 (11.90%) Windows XP
13 5 (11.90%) ASP.NET
13 5 (11.90%) JSP

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 29 May 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (11.90%) JBoss
2 4 (9.52%) MS Exchange
3 3 (7.14%) WebLogic
3 3 (7.14%) Exchange Server 2007
4 2 (4.76%) WorkSite
4 2 (4.76%) WebSphere
4 2 (4.76%) Apache
4 2 (4.76%) Tomcat
5 1 (2.38%) SharePoint
5 1 (2.38%) MQSeries
5 1 (2.38%) GroupWise
5 1 (2.38%) Blackberry Enterprise Server
5 1 (2.38%) SharePoint 2013
Applications
1 9 (21.43%) MS Excel
2 7 (16.67%) MS Office
3 2 (4.76%) MS PowerPoint
Cloud Services
1 1 (2.38%) Office 365
Communications & Networking
1 4 (9.52%) Firewall
2 3 (7.14%) DMZ
3 2 (4.76%) LDAP
3 2 (4.76%) DNS
4 1 (2.38%) ADSL
4 1 (2.38%) Broadband
4 1 (2.38%) DHCP
4 1 (2.38%) VPN
4 1 (2.38%) Intrusion Detection
4 1 (2.38%) 3G
Database & Business Intelligence
1 8 (19.05%) SQL Server
2 6 (14.29%) Relational Database
3 4 (9.52%) RDBMS
4 3 (7.14%) Oracle Database
5 2 (4.76%) KDB
5 2 (4.76%) Spotfire
5 2 (4.76%) Crystal Reports
6 1 (2.38%) DataStage
General
1 17 (40.48%) Finance
2 4 (9.52%) Banking
2 4 (9.52%) Investment Banking
3 3 (7.14%) Marketing
3 3 (7.14%) Automotive
4 1 (2.38%) Telecoms
4 1 (2.38%) Law
4 1 (2.38%) Legal
Libraries, Frameworks & Software Standards
1 6 (14.29%) .NET
2 5 (11.90%) ASP.NET
2 5 (11.90%) JSP
3 3 (7.14%) SOAP
3 3 (7.14%) Struts
3 3 (7.14%) JSF
3 3 (7.14%) Hibernate
3 3 (7.14%) RichFaces
3 3 (7.14%) JAX-RS
3 3 (7.14%) jQuery
3 3 (7.14%) JBoss Seam
3 3 (7.14%) Java EE 5
3 3 (7.14%) ASP.NET MVC
3 3 (7.14%) REST
4 2 (4.76%) FIX Protocol
4 2 (4.76%) Servlets
4 2 (4.76%) J2EE
5 1 (2.38%) XML
Miscellaneous
1 2 (4.76%) Visualisation
1 2 (4.76%) Equities
1 2 (4.76%) Derivative
2 1 (2.38%) Client/Server
2 1 (2.38%) Management Information System
2 1 (2.38%) Blackberry
2 1 (2.38%) Analytical Skills
2 1 (2.38%) Computer Science
Operating Systems
1 16 (38.10%) Windows
2 14 (33.33%) Linux
3 11 (26.19%) UNIX
4 7 (16.67%) Red Hat Enterprise Linux
5 6 (14.29%) Windows Server 2008
6 5 (11.90%) Windows XP
6 5 (11.90%) Windows Server 2003
6 5 (11.90%) Windows 7
7 4 (9.52%) Windows Server 2012
8 1 (2.38%) Mac OS X
8 1 (2.38%) AIX
Processes & Methodologies
1 13 (30.95%) ITIL
2 6 (14.29%) Root Cause Analysis
3 5 (11.90%) ERP
4 4 (9.52%) Problem Management
4 4 (9.52%) Mentoring
4 4 (9.52%) Incident Management
4 4 (9.52%) Business Intelligence
5 3 (7.14%) ETL
5 3 (7.14%) MVC
5 3 (7.14%) Change Management
5 3 (7.14%) Project Management
5 3 (7.14%) Coaching
5 3 (7.14%) Digital Marketing
6 2 (4.76%) Portfolio Management
6 2 (4.76%) Service Management
6 2 (4.76%) Migration
6 2 (4.76%) Service Delivery
6 2 (4.76%) Content Management
6 2 (4.76%) Systems Analysis
7 1 (2.38%) SOA
Programming Languages
1 18 (42.86%) SQL
2 12 (28.57%) Java
3 8 (19.05%) C#
3 8 (19.05%) Shell Script
4 6 (14.29%) Perl
5 4 (9.52%) PL/SQL
5 4 (9.52%) VBA
6 3 (7.14%) VB
6 3 (7.14%) JavaScript
6 3 (7.14%) Korn
6 3 (7.14%) Bash Shell
7 2 (4.76%) Python
7 2 (4.76%) C++
8 1 (2.38%) Delphi
8 1 (2.38%) T-SQL
Qualifications
1 11 (26.19%) Degree
2 2 (4.76%) HND
2 2 (4.76%) Cisco Certification
2 2 (4.76%) Microsoft Certification
3 1 (2.38%) A+ Certification
3 1 (2.38%) ITIL Certification
3 1 (2.38%) HNC
3 1 (2.38%) MOS
3 1 (2.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (14.29%) SLA
2 3 (7.14%) QA
System Software
1 8 (19.05%) Active Directory
2 1 (2.38%) VMware Infrastructure
Systems Management
1 4 (9.52%) Control-M
2 2 (4.76%) McAfee ePO
2 2 (4.76%) Business Desktop Deployment
2 2 (4.76%) SCCM
2 2 (4.76%) SCOM
2 2 (4.76%) ITRS Geneos
2 2 (4.76%) Systems Management Server (SMS)
2 2 (4.76%) Foglight
Vendors
1 15 (35.71%) Microsoft
2 14 (33.33%) Oracle
3 13 (30.95%) Sybase
4 6 (14.29%) Informatica
5 5 (11.90%) Red Hat
6 3 (7.14%) Cisco
6 3 (7.14%) Cognos
7 2 (4.76%) McAfee
8 1 (2.38%) Novell
8 1 (2.38%) Sun
8 1 (2.38%) Altiris
8 1 (2.38%) Google
8 1 (2.38%) VMware
8 1 (2.38%) LANDesk
Glasgow
Cathcart Associates
Salary: £25000 per annum + Great Benfits Package
Posted: 21 days ago