The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 4 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Mar 2015
Same period 2014 Same period 2013
Support Analyst
Rank 73 84 56
Rank change year-on-year
+11 -28
Permanent jobs requiring a Support Analyst 22 21 29
As % of all permanent IT jobs located in Glasgow 1.94% 1.58% 3.19%
As % of the Job Titles category 2.01% 1.63% 3.38%
Number of salaries quoted 8 11 16
Average salary £32,500 £35,000 £32,500
Average salary % change year-on-year
-7.14% +7.69%
90% offered a salary of more than £19,450 £24,000 £23,500
10% offered a salary of more than £38,000 £38,500 £36,250
UK excluding London average salary £27,500 £28,000 £28,000
% change year-on-year
-1.78% -
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1094 1286 857
As % of all permanent IT jobs located in Glasgow 96.30% 96.91% 94.28%
Number of salaries quoted 732 841 487
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £28,750 £30,000 £26,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 4 March 2015.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 4 March 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 39 (51.32%) Oracle
2 36 (47.37%) SQL
3 34 (44.74%) Finance
4 33 (43.42%) UNIX
5 31 (40.79%) SQL Server
5 31 (40.79%) ITIL
6 29 (38.16%) Java
7 24 (31.58%) Sybase
7 24 (31.58%) Linux
8 22 (28.95%) Windows
9 19 (25.00%) Microsoft
9 19 (25.00%) VB
10 18 (23.68%) Cognos
10 18 (23.68%) Degree
11 17 (22.37%) VBA
12 16 (21.05%) JSP
12 16 (21.05%) MS Excel
12 16 (21.05%) Firewall
13 15 (19.74%) DMZ
13 15 (19.74%) Business Intelligence
13 15 (19.74%) WebLogic
13 15 (19.74%) JavaScript
13 15 (19.74%) Oracle Database
14 14 (18.42%) .NET
15 13 (17.11%) C#
15 13 (17.11%) PL/SQL
15 13 (17.11%) SOAP
15 13 (17.11%) Struts
15 13 (17.11%) JBoss
15 13 (17.11%) Hibernate

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 4 March 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (19.74%) WebLogic
2 13 (17.11%) JBoss
3 7 (9.21%) SharePoint
4 3 (3.95%) MS Exchange
4 3 (3.95%) Tomcat
4 3 (3.95%) WorkSite
5 2 (2.63%) Exchange Server 2007
5 2 (2.63%) WebSphere
5 2 (2.63%) WebSphere Application Server
5 2 (2.63%) IIS
5 2 (2.63%) IBM HTTP Server
5 2 (2.63%) BizTalk Server
6 1 (1.32%) GroupWise
6 1 (1.32%) Confluence
Applications
1 16 (21.05%) MS Excel
2 5 (6.58%) MS Office
3 1 (1.32%) MS PowerPoint
Business Applications
1 7 (9.21%) Dynamics CRM
2 1 (1.32%) MFGPRO
2 1 (1.32%) SAP Oil and Gas
Communications & Networking
1 16 (21.05%) Firewall
2 15 (19.74%) DMZ
3 4 (5.26%) DNS
4 3 (3.95%) Intrusion Detection
5 2 (2.63%) TCP/IP
5 2 (2.63%) Extranet
6 1 (1.32%) VPN
6 1 (1.32%) LAN
6 1 (1.32%) WAN
6 1 (1.32%) DHCP
Database & Business Intelligence
1 31 (40.79%) SQL Server
2 15 (19.74%) Oracle Database
3 3 (3.95%) SQL Server 2008
4 2 (2.63%) SQL Server 2005
4 2 (2.63%) KDB
4 2 (2.63%) Relational Database
4 2 (2.63%) IDOL
5 1 (1.32%) RDBMS
5 1 (1.32%) MySQL
5 1 (1.32%) DB2
5 1 (1.32%) MaxDB
5 1 (1.32%) SQL Server 2012
Development Applications
1 1 (1.32%) JIRA
General
1 34 (44.74%) Finance
2 10 (13.16%) Banking
3 9 (11.84%) Investment Banking
4 4 (5.26%) Marketing
5 3 (3.95%) Automotive
6 2 (2.63%) Back Office
7 1 (1.32%) Electronics
7 1 (1.32%) Telecoms
7 1 (1.32%) Law
7 1 (1.32%) Legal
7 1 (1.32%) Manufacturing
Libraries, Frameworks & Software Standards
1 16 (21.05%) JSP
2 14 (18.42%) .NET
3 13 (17.11%) SOAP
3 13 (17.11%) Struts
3 13 (17.11%) Hibernate
3 13 (17.11%) JAX-RS
3 13 (17.11%) REST
3 13 (17.11%) JSF
3 13 (17.11%) jQuery
3 13 (17.11%) JBoss Seam
3 13 (17.11%) Java EE 5
3 13 (17.11%) RichFaces
4 5 (6.58%) XML
4 5 (6.58%) HTML
4 5 (6.58%) WebSphere Message Broker
5 4 (5.26%) Web Services
6 3 (3.95%) CSS
7 2 (2.63%) FIX Protocol
7 2 (2.63%) AppFabric
7 2 (2.63%) ASP.NET Web Forms
Miscellaneous
1 4 (5.26%) Analytical Skills
2 2 (2.63%) Derivative
2 2 (2.63%) DataPower
2 2 (2.63%) CMDB
2 2 (2.63%) Equities
3 1 (1.32%) Management Information System
3 1 (1.32%) DTV
3 1 (1.32%) Client/Server
3 1 (1.32%) Wiki
Operating Systems
1 33 (43.42%) UNIX
2 24 (31.58%) Linux
3 22 (28.95%) Windows
4 10 (13.16%) Red Hat Enterprise Linux
5 6 (7.89%) Windows 7
6 3 (3.95%) Windows XP
6 3 (3.95%) Windows Server 2008
7 2 (2.63%) Windows Server 2012
7 2 (2.63%) AIX
7 2 (2.63%) Windows Server 2003
8 1 (1.32%) SUSE
8 1 (1.32%) Solaris
8 1 (1.32%) CentOS
Processes & Methodologies
1 31 (40.79%) ITIL
2 15 (19.74%) Business Intelligence
3 11 (14.47%) CRM
4 9 (11.84%) Project Management
5 6 (7.89%) Release Management
6 5 (6.58%) ERP
6 5 (6.58%) Problem Management
7 4 (5.26%) Digital Marketing
7 4 (5.26%) Mentoring
7 4 (5.26%) E-Commerce
7 4 (5.26%) Disaster Recovery
8 3 (3.95%) Coaching
8 3 (3.95%) Incident Management
9 2 (2.63%) Content Management
9 2 (2.63%) Performance Management
9 2 (2.63%) Change Control
9 2 (2.63%) Migration
9 2 (2.63%) Configuration Management
9 2 (2.63%) Security Management
9 2 (2.63%) Service Management
Programming Languages
1 36 (47.37%) SQL
2 29 (38.16%) Java
3 19 (25.00%) VB
4 17 (22.37%) VBA
5 15 (19.74%) JavaScript
6 13 (17.11%) C#
6 13 (17.11%) PL/SQL
7 11 (14.47%) Shell Script
8 5 (6.58%) C++
8 5 (6.58%) Perl
9 3 (3.95%) T-SQL
10 2 (2.63%) Python
11 1 (1.32%) PHP
11 1 (1.32%) ABAP
11 1 (1.32%) Bash Shell
11 1 (1.32%) Korn
Qualifications
1 18 (23.68%) Degree
2 2 (2.63%) Security Cleared
2 2 (2.63%) Cisco Certification
3 1 (1.32%) MOS
3 1 (1.32%) Microsoft Certification
3 1 (1.32%) A+ Certification
3 1 (1.32%) ITIL Certification
3 1 (1.32%) HND
3 1 (1.32%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (15.79%) SLA
2 1 (1.32%) QA
System Software
1 8 (10.53%) Active Directory
2 1 (1.32%) Hyper-V
2 1 (1.32%) VMware Infrastructure
Systems Management
1 2 (2.63%) Systems Management Server (SMS)
2 1 (1.32%) Control-M
2 1 (1.32%) Nagios
2 1 (1.32%) McAfee ePO
2 1 (1.32%) SCCM
2 1 (1.32%) SCOM
2 1 (1.32%) Business Desktop Deployment
Vendors
1 39 (51.32%) Oracle
2 24 (31.58%) Sybase
3 19 (25.00%) Microsoft
4 18 (23.68%) Cognos
5 9 (11.84%) Red Hat
6 8 (10.53%) Informatica
7 4 (5.26%) Cisco
7 4 (5.26%) VMware
8 2 (2.63%) SAP
8 2 (2.63%) IBM
9 1 (1.32%) Novell
9 1 (1.32%) McAfee
9 1 (1.32%) Altiris
9 1 (1.32%) HP
9 1 (1.32%) Sun
9 1 (1.32%) Atlassian
9 1 (1.32%) LANDesk
Glasgow, Lanarkshire
ComputAppoint
Salary: £20000 - £26000 per annum + Benefits
Posted: 2 days ago