The statistics below represent IT jobs advertised across the Glasgow region that had Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Support Analyst
Rank 85 83 53
Rank change year-on-year
-2 -30
Permanent jobs requiring a Support Analyst 17 24 62
As % of all permanent IT jobs located in Glasgow 1.51% 1.86% 4.48%
As % of the Job Titles category 1.56% 1.94% 4.58%
Number of salaries quoted 11 11 16
Median salary £26,500 £37,500 £39,875
Median salary % change year-on-year
-29.33% -5.95%
90% offered a salary of more than £21,500 £21,500 £24,500
10% offered a salary of more than £36,000 £55,000 £45,750
UK excluding London median salary £28,500 £28,000 £27,500
% change year-on-year
+1.78% +1.81%
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1087 1234 1354
As % of all permanent IT jobs located in Glasgow 96.28% 95.44% 97.76%
Number of salaries quoted 571 782 818
Median salary £41,000 £42,500 £37,500
Median salary % change year-on-year
-3.52% +13.33%
90% offered a salary of more than £27,750 £30,000 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

Support Analyst
Jobs Demand Trend in Glasgow

The demand trend of job ads across the Glasgow region that featured Support Analyst in the job title.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 31 August 2016.

Support Analyst Salary Histogram in Glasgow

Support Analyst Skill Set
Top 30 Related IT Skills in Glasgow

For the 6 months to 31 August 2016, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Glasgow region featuring Support Analyst in the job title.

1 20 (46.51%) Microsoft
2 16 (37.21%) SQL
2 16 (37.21%) Windows
3 14 (32.56%) ITIL
4 12 (27.91%) Active Directory
5 8 (18.60%) Windows Server
6 7 (16.28%) Windows Server 2008
6 7 (16.28%) Degree
6 7 (16.28%) VMware
6 7 (16.28%) Finance
6 7 (16.28%) Windows Server 2003
6 7 (16.28%) MS Excel
6 7 (16.28%) CRM
7 6 (13.95%) Oracle
7 6 (13.95%) SQL Server
7 6 (13.95%) SLA
7 6 (13.95%) Incident Management
8 5 (11.63%) DNS
8 5 (11.63%) C#
8 5 (11.63%) Windows XP
8 5 (11.63%) MS Exchange
8 5 (11.63%) Hyper-V
8 5 (11.63%) ITIL V3
8 5 (11.63%) Windows Server 2012
9 4 (9.30%) Software Audit
9 4 (9.30%) MSBuild
9 4 (9.30%) Static Code Analysis
9 4 (9.30%) Cybersecurity
9 4 (9.30%) High Availability
9 4 (9.30%) XenApp

Support Analyst Skill Set
Top Related IT Skills in Glasgow by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (11.63%) MS Exchange
2 3 (6.98%) IBM Domino
2 3 (6.98%) IBM Notes
3 2 (4.65%) Exchange Server 2010
4 1 (2.33%) Blackberry Enterprise Server
4 1 (2.33%) CMS
4 1 (2.33%) Exchange Server 2003
4 1 (2.33%) Oracle Workflow
4 1 (2.33%) SharePoint
Applications
1 7 (16.28%) MS Excel
2 3 (6.98%) MS Office
3 1 (2.33%) MS PowerPoint
Business Applications
1 2 (4.65%) Oracle EBS
2 1 (2.33%) Hyperion Planning
2 1 (2.33%) JDE EnterpriseOne
2 1 (2.33%) Oracle Applications
2 1 (2.33%) Oracle EBS R12
2 1 (2.33%) Oracle HRMS
2 1 (2.33%) Oracle Payroll
2 1 (2.33%) Remedy ITSM
Cloud Services
1 1 (2.33%) Office 365
Communications & Networking
1 5 (11.63%) DNS
2 3 (6.98%) DHCP
2 3 (6.98%) Firewall
2 3 (6.98%) NAS
3 1 (2.33%) Internet
3 1 (2.33%) Intrusion Detection
3 1 (2.33%) SAN
3 1 (2.33%) TCP/IP
Database & Business Intelligence
1 6 (13.95%) SQL Server
2 3 (6.98%) RDBMS
2 3 (6.98%) Relational Database
3 2 (4.65%) Crystal Reports
4 1 (2.33%) DB2
4 1 (2.33%) GIS
4 1 (2.33%) SQL Server 2005
Development Applications
1 4 (9.30%) Maven
1 4 (9.30%) MSBuild
2 1 (2.33%) PowerBuilder
General
1 7 (16.28%) Finance
2 2 (4.65%) Retail
3 1 (2.33%) Banking
3 1 (2.33%) Financial Institution
3 1 (2.33%) French Language
3 1 (2.33%) German Language
3 1 (2.33%) Investment Banking
3 1 (2.33%) Local Government
3 1 (2.33%) Polish Language
Libraries, Frameworks & Software Standards
1 2 (4.65%) .NET
2 1 (2.33%) Middleware
2 1 (2.33%) XML
Miscellaneous
1 3 (6.98%) Analytical Skills
1 3 (6.98%) Clustering
2 2 (4.65%) Data Centre
2 2 (4.65%) Driving Licence
2 2 (4.65%) Mainframe
3 1 (2.33%) AS400
3 1 (2.33%) Blackberry
3 1 (2.33%) Computer Science
3 1 (2.33%) DataPower
3 1 (2.33%) Management Information System
3 1 (2.33%) Virtual Team
Operating Systems
1 16 (37.21%) Windows
2 8 (18.60%) Windows Server
3 7 (16.28%) Windows Server 2003
3 7 (16.28%) Windows Server 2008
4 5 (11.63%) Windows Server 2012
4 5 (11.63%) Windows XP
5 3 (6.98%) Unix
5 3 (6.98%) Windows 7
Processes & Methodologies
1 14 (32.56%) ITIL
2 7 (16.28%) CRM
3 6 (13.95%) Incident Management
4 5 (11.63%) ITIL V3
5 4 (9.30%) Cybersecurity
5 4 (9.30%) High Availability
5 4 (9.30%) Integration Testing
5 4 (9.30%) Investment Management
5 4 (9.30%) PRINCE2
5 4 (9.30%) Product Management
5 4 (9.30%) Software Audit
5 4 (9.30%) Static Code Analysis
6 3 (6.98%) ERP
6 3 (6.98%) Project Management
6 3 (6.98%) Service Delivery
7 2 (4.65%) Asset Management
7 2 (4.65%) Change Management
7 2 (4.65%) Data Analysis
7 2 (4.65%) Systems Analysis
7 2 (4.65%) User Acceptance Testing
Programming Languages
1 16 (37.21%) SQL
2 5 (11.63%) C#
3 4 (9.30%) COBOL
3 4 (9.30%) Java
3 4 (9.30%) Perl
3 4 (9.30%) Python
3 4 (9.30%) Shell Script
4 1 (2.33%) VB
4 1 (2.33%) VB.NET
4 1 (2.33%) VBA
Qualifications
1 7 (16.28%) Degree
2 3 (6.98%) Microsoft Certification
3 1 (2.33%) BPSS Clearance
3 1 (2.33%) HND
3 1 (2.33%) ITIL Foundation Certificate
3 1 (2.33%) MCITP
3 1 (2.33%) MCP
3 1 (2.33%) MCSA
3 1 (2.33%) MCSE
Quality Assurance & Compliance
1 6 (13.95%) SLA
2 1 (2.33%) Disclosure Scotland
System Software
1 12 (27.91%) Active Directory
2 5 (11.63%) Hyper-V
3 4 (9.30%) XenApp
4 3 (6.98%) VMware Infrastructure
5 1 (2.33%) Firmware
5 1 (2.33%) Terminal Server
Systems Management
1 3 (6.98%) Microsoft Clustering
2 1 (2.33%) SCCM
Vendors
1 20 (46.51%) Microsoft
2 7 (16.28%) VMware
3 6 (13.95%) Oracle
4 4 (9.30%) AppSense
4 4 (9.30%) Citrix
5 3 (6.98%) Lotus
6 2 (4.65%) Avaya
6 2 (4.65%) JD Edwards
7 1 (2.33%) Apple
7 1 (2.33%) BMC
7 1 (2.33%) Cisco
7 1 (2.33%) Dell
7 1 (2.33%) Dell Compellent
7 1 (2.33%) Hyperion
7 1 (2.33%) IBM
7 1 (2.33%) OpenText
7 1 (2.33%) Remedy
7 1 (2.33%) Sun