The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Support Analyst
Rank 81 54 67
Rank change year-on-year
-27 +13
Permanent jobs requiring a Support Analyst 24 64 34
As % of all permanent IT jobs located in Glasgow 1.86% 4.56% 2.98%
As % of the Job Titles category 1.98% 4.74% 3.13%
Number of salaries quoted 11 17 14
Average salary £37,500 £39,750 £30,000
Average salary % change year-on-year
-5.66% +32.50%
90% offered a salary of more than £21,500 £23,600 £27,950
10% offered a salary of more than £55,000 £45,600 £36,000
UK excluding London average salary £28,000 £27,500 £27,500
% change year-on-year
+1.81% -
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1212 1350 1085
As % of all permanent IT jobs located in Glasgow 93.88% 96.29% 95.09%
Number of salaries quoted 776 809 746
Average salary £42,500 £40,000 £41,500
Average salary % change year-on-year
+6.25% -3.61%
90% offered a salary of more than £31,000 £27,000 £29,000
10% offered a salary of more than £57,500 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 2 September 2015.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 2 September 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 23 (52.27%) SQL
2 19 (43.18%) Oracle
2 19 (43.18%) Windows
2 19 (43.18%) ITIL
3 13 (29.55%) Java
3 13 (29.55%) Finance
4 12 (27.27%) Sybase
5 11 (25.00%) SQL Server
5 11 (25.00%) UNIX
5 11 (25.00%) Microsoft
6 10 (22.73%) Relational Database
7 9 (20.45%) Root Cause Analysis
7 9 (20.45%) Linux
7 9 (20.45%) MS Excel
7 9 (20.45%) ASP.NET
7 9 (20.45%) C#
7 9 (20.45%) .NET
7 9 (20.45%) Windows Server 2008
8 8 (18.18%) RDBMS
9 7 (15.91%) Incident Management
9 7 (15.91%) MS Office
9 7 (15.91%) Windows Server 2003
9 7 (15.91%) Control-M
9 7 (15.91%) Shell Script
10 6 (13.64%) ERP
10 6 (13.64%) Windows XP
10 6 (13.64%) Windows Server 2012
11 5 (11.36%) Visualisation
11 5 (11.36%) ETL
11 5 (11.36%) Delphi

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 2 September 2015, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (9.09%) JBoss
1 4 (9.09%) Apache
1 4 (9.09%) Tomcat
1 4 (9.09%) WorkSite
2 3 (6.82%) WebSphere
3 2 (4.55%) Oracle Workflow
3 2 (4.55%) MS Exchange
4 1 (2.27%) Blackberry Enterprise Server
4 1 (2.27%) MQSeries
4 1 (2.27%) SharePoint
4 1 (2.27%) Exchange Server 2007
4 1 (2.27%) SharePoint 2013
Applications
1 9 (20.45%) MS Excel
2 7 (15.91%) MS Office
3 4 (9.09%) MS PowerPoint
Business Applications
1 2 (4.55%) Oracle General Ledger
1 2 (4.55%) Oracle EBS R12
1 2 (4.55%) Oracle EBS
2 1 (2.27%) Dynamics AX
2 1 (2.27%) JDE EnterpriseOne
2 1 (2.27%) Oracle Financials
2 1 (2.27%) Oracle iProcurement
2 1 (2.27%) Oracle Payables
2 1 (2.27%) Oracle Receivables
Cloud Services
1 1 (2.27%) Office 365
Communications & Networking
1 3 (6.82%) LDAP
1 3 (6.82%) ADSL
1 3 (6.82%) Broadband
1 3 (6.82%) VPN
1 3 (6.82%) 3G
2 2 (4.55%) DNS
2 2 (4.55%) DHCP
Database & Business Intelligence
1 11 (25.00%) SQL Server
2 10 (22.73%) Relational Database
3 8 (18.18%) RDBMS
4 3 (6.82%) Crystal Reports
4 3 (6.82%) Oracle Reports
4 3 (6.82%) Spotfire
5 2 (4.55%) Oracle BI Publisher
6 1 (2.27%) Oracle OLAP
6 1 (2.27%) QlikView
6 1 (2.27%) Oracle Database
6 1 (2.27%) Data Warehouse
6 1 (2.27%) Data Mining
6 1 (2.27%) BusinessObjects
6 1 (2.27%) DataStage
6 1 (2.27%) OLAP
Development Applications
1 2 (4.55%) Oracle Forms
General
1 13 (29.55%) Finance
2 1 (2.27%) Law
2 1 (2.27%) Legal
2 1 (2.27%) Manufacturing
2 1 (2.27%) Banking
2 1 (2.27%) Retail
2 1 (2.27%) Investment Banking
2 1 (2.27%) Telecoms
Libraries, Frameworks & Software Standards
1 9 (20.45%) ASP.NET
1 9 (20.45%) .NET
2 3 (6.82%) J2EE
2 3 (6.82%) ASP.NET MVC
2 3 (6.82%) JSP
2 3 (6.82%) Servlets
3 1 (2.27%) EDI
Miscellaneous
1 5 (11.36%) Visualisation
2 3 (6.82%) Analytical Skills
2 3 (6.82%) Clustering
3 1 (2.27%) Computer Science
3 1 (2.27%) Blackberry
3 1 (2.27%) Management Information System
3 1 (2.27%) Data Centre
Operating Systems
1 19 (43.18%) Windows
2 11 (25.00%) UNIX
3 9 (20.45%) Linux
3 9 (20.45%) Windows Server 2008
4 7 (15.91%) Windows Server 2003
5 6 (13.64%) Windows Server 2012
5 6 (13.64%) Windows XP
6 4 (9.09%) Red Hat Enterprise Linux
6 4 (9.09%) Windows 7
7 1 (2.27%) Windows 8
7 1 (2.27%) Mac OS X
Processes & Methodologies
1 19 (43.18%) ITIL
2 9 (20.45%) Root Cause Analysis
3 7 (15.91%) Incident Management
4 6 (13.64%) ERP
5 5 (11.36%) ETL
5 5 (11.36%) Change Management
5 5 (11.36%) Problem Management
6 4 (9.09%) Content Management
6 4 (9.09%) Business Intelligence
6 4 (9.09%) CRM
7 3 (6.82%) Systems Analysis
7 3 (6.82%) MVC
7 3 (6.82%) Agile Software Development
7 3 (6.82%) Portfolio Management
8 2 (4.55%) Workflow
9 1 (2.27%) Stakeholder Management
9 1 (2.27%) Data Security
9 1 (2.27%) Business Development
9 1 (2.27%) Data Modelling
9 1 (2.27%) Project Management
Programming Languages
1 23 (52.27%) SQL
2 13 (29.55%) Java
3 9 (20.45%) C#
4 7 (15.91%) Shell Script
5 5 (11.36%) Delphi
6 4 (9.09%) Perl
6 4 (9.09%) Korn
6 4 (9.09%) Bash Shell
7 3 (6.82%) PL/SQL
8 2 (4.55%) T-SQL
Qualifications
1 4 (9.09%) Degree
2 1 (2.27%) HNC
2 1 (2.27%) HND
2 1 (2.27%) Microsoft Certification
2 1 (2.27%) ITIL Certification
Quality Assurance & Compliance
1 4 (9.09%) SLA
2 3 (6.82%) QA
System Software
1 4 (9.09%) Active Directory
Systems Management
1 7 (15.91%) Control-M
2 4 (9.09%) ITRS Geneos
3 3 (6.82%) Foglight
4 2 (4.55%) Business Desktop Deployment
4 2 (4.55%) SCCM
4 2 (4.55%) SCOM
4 2 (4.55%) McAfee ePO
Vendors
1 19 (43.18%) Oracle
2 12 (27.27%) Sybase
3 11 (25.00%) Microsoft
4 4 (9.09%) Informatica
4 4 (9.09%) Red Hat
5 2 (4.55%) McAfee
6 1 (2.27%) OpenText
6 1 (2.27%) Google
6 1 (2.27%) JD Edwards
Glasgow
Net Talent
Posted: 9 days ago