The table below looks at the statistics for the Support Analyst role in IT jobs advertised for the Glasgow region. Included is a guide to the average salaries offered in IT jobs that have cited Support Analyst in their job title over the 3 months to 30 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
30 Apr 2016
Same period 2015 Same period 2014
Support Analyst
Rank 85 84 85
Rank change year-on-year
-1 +1
Permanent jobs requiring a Support Analyst 26 23 28
As % of all permanent IT jobs located in Glasgow 2.06% 1.84% 1.99%
As % of the Job Titles category 2.11% 1.91% 2.06%
Number of salaries quoted 15 10 13
Average salary £27,000 £25,250 £27,500
Average salary % change year-on-year
+6.93% -8.18%
90% offered a salary of more than £20,000 £20,100 £22,200
10% offered a salary of more than £34,000 £38,250 £39,700
UK excluding London average salary £27,500 £27,500 £27,500
Support Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Glasgow region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Glasgow
Permanent IT job ads with a match in the
Job Titles category
1235 1203 1361
As % of all permanent IT jobs located in Glasgow 97.78% 96.16% 96.66%
Number of salaries quoted 746 807 883
Average salary £42,500 £44,000 £40,000
Average salary % change year-on-year
-3.40% +10.00%
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £60,000 £55,000 £60,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Support Analyst
Jobs Demand Trend in Glasgow

This chart provides a 3-month moving total of permanent IT jobs citing Support Analyst in the job title across the Glasgow region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Glasgow

Support Analyst
Salary Trend in Glasgow

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst across the Glasgow region.

Support Analyst Salary Trend in Glasgow

Support Analyst
Salary Histogram in Glasgow

This chart provides a salary histogram for IT jobs citing Support Analyst across the Glasgow region over the 3 months to 30 April 2016.

Support Analyst Salary Histogram in Glasgow

Support Analyst
Top 30 Related IT Skills in Glasgow

For the 6 months to 30 April 2016, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title.

1 24 (40.68%) Windows
2 22 (37.29%) SQL
3 21 (35.59%) ITIL
4 16 (27.12%) SQL Server
4 16 (27.12%) Microsoft
5 15 (25.42%) Degree
6 13 (22.03%) Oracle
7 10 (16.95%) CRM
7 10 (16.95%) Finance
7 10 (16.95%) Windows Server
8 9 (15.25%) Analytical Skills
8 9 (15.25%) Management Information System
8 9 (15.25%) Incident Management
8 9 (15.25%) Linux
9 8 (13.56%) MS Excel
9 8 (13.56%) Java
10 7 (11.86%) .NET
10 7 (11.86%) IIS
10 7 (11.86%) Unix
10 7 (11.86%) Windows Server 2012
11 6 (10.17%) ITIL V3
11 6 (10.17%) Windows Server 2008
11 6 (10.17%) Hibernate
11 6 (10.17%) Spring
11 6 (10.17%) JBoss
11 6 (10.17%) Active Directory
12 5 (8.47%) JD Edwards
12 5 (8.47%) HND
12 5 (8.47%) ERP
12 5 (8.47%) C#

Support Analyst
Top Related IT Skills in Glasgow by Category

For the 6 months to 30 April 2016, IT jobs across the Glasgow region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (11.86%) IIS
2 6 (10.17%) JBoss
3 3 (5.08%) CMS
3 3 (5.08%) SharePoint
4 2 (3.39%) Exchange Server 2010
4 2 (3.39%) MS Exchange
5 1 (1.69%) Blackberry Enterprise Server
5 1 (1.69%) Exchange Server 2003
5 1 (1.69%) IBM Notes
5 1 (1.69%) Oracle UPK
5 1 (1.69%) Oracle Workflow
Applications
1 8 (13.56%) MS Excel
2 4 (6.78%) MS Office
3 1 (1.69%) MS PowerPoint
Business Applications
1 2 (3.39%) JDE EnterpriseOne
2 1 (1.69%) Hyperion Planning
2 1 (1.69%) Oracle EBS
2 1 (1.69%) Remedy ITSM
Communications & Networking
1 4 (6.78%) LAN
1 4 (6.78%) VPN
1 4 (6.78%) WAN
2 3 (5.08%) Firewall
3 2 (3.39%) TCP/IP
4 1 (1.69%) DNS
4 1 (1.69%) Internet
4 1 (1.69%) Intrusion Detection
4 1 (1.69%) SSL
Database & Business Intelligence
1 16 (27.12%) SQL Server
2 4 (6.78%) QlikView
3 3 (5.08%) GIS
3 3 (5.08%) RDBMS
3 3 (5.08%) Relational Database
4 2 (3.39%) DB2
5 1 (1.69%) Oracle Reports
5 1 (1.69%) SQL Server 2005
Development Applications
1 3 (5.08%) PowerBuilder
General
1 10 (16.95%) Finance
2 4 (6.78%) Banking
3 1 (1.69%) French Language
3 1 (1.69%) German Language
3 1 (1.69%) Investment Banking
3 1 (1.69%) Polish Language
Libraries, Frameworks & Software Standards
1 7 (11.86%) .NET
2 6 (10.17%) Hibernate
2 6 (10.17%) Spring
3 4 (6.78%) XML
4 1 (1.69%) ASP.NET
4 1 (1.69%) CSS
4 1 (1.69%) HTML
4 1 (1.69%) Middleware
Miscellaneous
1 9 (15.25%) Analytical Skills
1 9 (15.25%) Management Information System
2 4 (6.78%) e-Learning
2 4 (6.78%) Freedom of Information
2 4 (6.78%) Reference Data
2 4 (6.78%) Statistics
3 3 (5.08%) Credit Derivative
3 3 (5.08%) Derivative
3 3 (5.08%) Foreign Exchange (FX)
4 2 (3.39%) AS400
4 2 (3.39%) Mainframe
5 1 (1.69%) Blackberry
5 1 (1.69%) Clustering
5 1 (1.69%) Computer Science
5 1 (1.69%) DataPower
5 1 (1.69%) Driving Licence
Operating Systems
1 24 (40.68%) Windows
2 10 (16.95%) Windows Server
3 9 (15.25%) Linux
4 7 (11.86%) Unix
4 7 (11.86%) Windows Server 2012
5 6 (10.17%) Windows Server 2008
6 4 (6.78%) Windows 7
7 2 (3.39%) Windows Server 2003
8 1 (1.69%) Windows XP
Processes & Methodologies
1 21 (35.59%) ITIL
2 10 (16.95%) CRM
3 9 (15.25%) Incident Management
4 6 (10.17%) ITIL V3
5 5 (8.47%) Change Management
5 5 (8.47%) ERP
5 5 (8.47%) Project Management
5 5 (8.47%) Service Delivery
6 4 (6.78%) Asset Management
6 4 (6.78%) Change Control
6 4 (6.78%) Investment Management
6 4 (6.78%) People Management
6 4 (6.78%) PRINCE2
6 4 (6.78%) Root Cause Analysis
7 3 (5.08%) Capacity Management
7 3 (5.08%) Continuous Improvement
7 3 (5.08%) Release Management
7 3 (5.08%) Use Case
7 3 (5.08%) User Acceptance Testing
8 2 (3.39%) Problem Management
Programming Languages
1 22 (37.29%) SQL
2 8 (13.56%) Java
3 5 (8.47%) C#
4 3 (5.08%) VB
4 3 (5.08%) VB.NET
4 3 (5.08%) VBA
5 1 (1.69%) Delphi
Qualifications
1 15 (25.42%) Degree
2 5 (8.47%) HND
3 3 (5.08%) Security Cleared
4 2 (3.39%) ITIL Foundation Certificate
5 1 (1.69%) MCITP
5 1 (1.69%) MCP
5 1 (1.69%) MCSA
5 1 (1.69%) MCSE
5 1 (1.69%) Microsoft Certification
Quality Assurance & Compliance
1 4 (6.78%) SLA
2 3 (5.08%) QA
System Software
1 6 (10.17%) Active Directory
2 1 (1.69%) Firmware
2 1 (1.69%) Hyper-V
2 1 (1.69%) Terminal Server
2 1 (1.69%) XenApp
Systems Management
1 3 (5.08%) Control-M
1 3 (5.08%) ITRS Geneos
2 1 (1.69%) SCCM
Vendors
1 16 (27.12%) Microsoft
2 13 (22.03%) Oracle
3 5 (8.47%) JD Edwards
3 5 (8.47%) VMware
4 4 (6.78%) AppSense
4 4 (6.78%) Sun
5 3 (5.08%) Informatica
5 3 (5.08%) Sybase
6 2 (3.39%) Cisco
7 1 (1.69%) Apple
7 1 (1.69%) BMC
7 1 (1.69%) Citrix
7 1 (1.69%) Hyperion
7 1 (1.69%) IBM
7 1 (1.69%) Lotus
7 1 (1.69%) OpenText
7 1 (1.69%) Remedy
Glasgow, Lanarkshire
Ashdown IT
Salary: £26000 - £30000 per annum + car + fuel card
Posted: 23 hours ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Salary: £21000.00 - £25000.00 per annum
Posted: Yesterday
Glasgow
Applause IT Ltd
Salary: £20000 - £26000 per annum + + Great Benefits
Posted: 19 days ago
Glasgow, Lanarkshire
Lockheed Martin
Posted: 26 days ago