The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Support Analyst
Rank 77 60 45
Rank change year-on-year
-17 -15
Contract jobs requiring a Support Analyst 52 54 74
As % of all contract IT jobs located in Scotland 1.89% 2.16% 2.78%
As % of the Job Titles category 2.05% 2.30% 2.98%
Number of daily rates quoted 27 30 25
Average daily rate
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of your Daily Rate
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£173 £178 £229
Average daily rate % change year-on-year
-2.81% -22.40%
90% offered a daily rate of more than £97 £103 £110
10% offered a daily rate of more than £385 £344 £300
UK excluding London average daily rate £200 £225 £213
% change year-on-year
-11.11% +5.88%
Number of hourly rates quoted 4 5 11
Average hourly rate £17.25 £14.00 £16.00
Average hourly rate % change year-on-year
+23.21% -12.50%
90% offered a hourly rate of more than £13.20 £9.00 £12.50
10% offered a hourly rate of more than £100.05 £17.60 £21.00
UK excluding London average hourly rate £14.50 £14.50 £15.00
% change year-on-year
- -3.33%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2533 2346 2481
As % of all contract IT jobs located in Scotland 92.24% 93.88% 93.10%
Number of daily rates quoted 1287 1144 1131
Average daily rate £375 £350 £338
Average daily rate % change year-on-year
+7.14% +3.70%
90% offered a daily rate of more than £225 £190 £230
10% offered a daily rate of more than £500 £475 £465
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 46 82 110
Average hourly rate £17.00 £14.00 £16.72
Average hourly rate % change year-on-year
+21.42% -16.26%
90% offered a hourly rate of more than £10.50 £9.00 £12.00
10% offered a hourly rate of more than £44.50 £32.50 £40.00
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Scotland region.

Support Analyst Daily Rate Trend in Scotland

Support Analyst
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Scotland region over the 3 months to 20 August 2014.

Support Analyst Daily Rate Histogram in Scotland

Support Analyst
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Scotland region.

Support Analyst Hourly Rate Trend in Scotland

Support Analyst
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Scotland region over the 3 months to 20 August 2014.

Support Analyst Hourly Rate Histogram in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -5 17 £325 +29.48% 2
Glasgow -23 14 £171 -31.50% 2
Inverclyde 0 3 - -
Aberdeen -1 2 £255 +43.66% 1
Renfrewshire - 2 £100 - 1
West Lothian +1 1 £200 -
South Lanarkshire - 1 £93 -
Stirling - 1 £250 -
Midlothian - - - -
Scottish Borders - - - -
Lothian - - - -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 20 August 2014, IT contractor jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 53 (51.46%) Windows
2 38 (36.89%) SQL
3 34 (33.01%) Microsoft
4 31 (30.10%) SQL Server
5 27 (26.21%) ITIL
6 22 (21.36%) Active Directory
7 20 (19.42%) MS Office
7 20 (19.42%) .NET
8 18 (17.48%) Finance
8 18 (17.48%) Windows Server 2003
9 17 (16.50%) IIS
9 17 (16.50%) Windows 7
10 16 (15.53%) UNIX
10 16 (15.53%) Windows XP
11 12 (11.65%) Migration
11 12 (11.65%) Windows Server 2008
12 11 (10.68%) SLA
12 11 (10.68%) Linux
12 11 (10.68%) Oracle
13 10 (9.71%) MS Exchange
13 10 (9.71%) MS Excel
13 10 (9.71%) Service Delivery
14 9 (8.74%) Service Management
14 9 (8.74%) Java
15 8 (7.77%) DNS
15 8 (7.77%) InterSystems Cache
15 8 (7.77%) WebSphere
15 8 (7.77%) Degree
15 8 (7.77%) SQL Server 2008
16 7 (6.80%) VMware

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 20 August 2014, IT contractor jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (16.50%) IIS
2 10 (9.71%) MS Exchange
3 8 (7.77%) WebSphere
4 5 (4.85%) WebSphere Application Server
4 5 (4.85%) IBM Notes
5 4 (3.88%) Tomcat
6 3 (2.91%) IBM HTTP Server
6 3 (2.91%) WebLogic
7 2 (1.94%) CMS
7 2 (1.94%) Oracle Workflow
7 2 (1.94%) SharePoint
7 2 (1.94%) Exchange Server 2007
7 2 (1.94%) Exchange Server 2013
8 1 (0.97%) Blackberry Enterprise Server
Applications
1 20 (19.42%) MS Office
2 10 (9.71%) MS Excel
Business Applications
1 1 (0.97%) Oracle EBS R12
1 1 (0.97%) assyst
1 1 (0.97%) Maximo
1 1 (0.97%) Oracle Financials
1 1 (0.97%) Oracle Applications
1 1 (0.97%) Oracle EBS
1 1 (0.97%) HiPortfolio
Cloud Services
1 4 (3.88%) Office 365
Communications & Networking
1 8 (7.77%) DNS
2 6 (5.83%) VPN
3 5 (4.85%) LAN
3 5 (4.85%) TCP/IP
3 5 (4.85%) Firewall
4 4 (3.88%) SAN
4 4 (3.88%) DHCP
5 3 (2.91%) Intrusion Detection
5 3 (2.91%) WAN
5 3 (2.91%) Wireless
5 3 (2.91%) DMZ
6 1 (0.97%) Structured Cabling
6 1 (0.97%) NAS
6 1 (0.97%) Cisco IOS
6 1 (0.97%) IP Telephony
6 1 (0.97%) WLAN
6 1 (0.97%) Intranet
Database & Business Intelligence
1 31 (30.10%) SQL Server
2 8 (7.77%) InterSystems Cache
2 8 (7.77%) SQL Server 2008
3 6 (5.83%) RDBMS
3 6 (5.83%) SQL Server 2005
3 6 (5.83%) Relational Database
4 3 (2.91%) Oracle Database
5 2 (1.94%) SQL Server 2000
6 1 (0.97%) Oracle BI Publisher
6 1 (0.97%) SQL Server Reporting Services
6 1 (0.97%) MS Access
6 1 (0.97%) Data Warehouse
6 1 (0.97%) Oracle Reports
6 1 (0.97%) PowerCenter
Development Applications
1 4 (3.88%) Rational Rhapsody
General
1 18 (17.48%) Finance
2 6 (5.83%) Banking
3 4 (3.88%) Pharmaceutical
3 4 (3.88%) Aerospace
4 1 (0.97%) Investment Banking
4 1 (0.97%) Multimedia
4 1 (0.97%) Back Office
4 1 (0.97%) Manufacturing
Libraries, Frameworks & Software Standards
1 20 (19.42%) .NET
2 3 (2.91%) WebSphere Message Broker
2 3 (2.91%) JSP
2 3 (2.91%) WebSphere MQ
3 2 (1.94%) Middleware
4 1 (0.97%) ASP.NET Web Forms
4 1 (0.97%) HTML
4 1 (0.97%) ASP.NET
4 1 (0.97%) SOAP
4 1 (0.97%) Web Services
4 1 (0.97%) XML
Miscellaneous
1 5 (4.85%) Management Information System
1 5 (4.85%) Blackberry
2 4 (3.88%) NHS
3 3 (2.91%) DataPower
4 1 (0.97%) iPhone
4 1 (0.97%) iSeries
4 1 (0.97%) iPad
4 1 (0.97%) Wiki
4 1 (0.97%) Data Protection Act
4 1 (0.97%) Computer Science
4 1 (0.97%) Video Conferencing
4 1 (0.97%) Statistics
4 1 (0.97%) IVR
4 1 (0.97%) Client/Server
4 1 (0.97%) AS400
Operating Systems
1 53 (51.46%) Windows
2 18 (17.48%) Windows Server 2003
3 17 (16.50%) Windows 7
4 16 (15.53%) UNIX
4 16 (15.53%) Windows XP
5 12 (11.65%) Windows Server 2008
6 11 (10.68%) Linux
7 4 (3.88%) Windows Server 2012
8 2 (1.94%) Mac OS
9 1 (0.97%) Windows 2000 Server
9 1 (0.97%) Android
9 1 (0.97%) Windows 8
9 1 (0.97%) Windows Vista
9 1 (0.97%) HPUX
Processes & Methodologies
1 27 (26.21%) ITIL
2 12 (11.65%) Migration
3 10 (9.71%) Service Delivery
4 9 (8.74%) Service Management
5 6 (5.83%) ITSM
5 6 (5.83%) ETL
6 5 (4.85%) Database Security
6 5 (4.85%) Capacity Planning
6 5 (4.85%) Incident Management
7 4 (3.88%) Validation
7 4 (3.88%) Stakeholder Management
7 4 (3.88%) Asset Management
7 4 (3.88%) Business Analysis
7 4 (3.88%) Software Testing
8 3 (2.91%) Root Cause Analysis
8 3 (2.91%) ERP
8 3 (2.91%) E-Commerce
8 3 (2.91%) Workflow
8 3 (2.91%) Change Management
9 2 (1.94%) CRM
Programming Languages
1 38 (36.89%) SQL
2 9 (8.74%) Java
3 4 (3.88%) VBA
4 2 (1.94%) C#
4 2 (1.94%) VB
4 2 (1.94%) VB6
5 1 (0.97%) R
5 1 (0.97%) VB.NET
5 1 (0.97%) Perl
5 1 (0.97%) PL/SQL
Qualifications
1 8 (7.77%) Degree
2 6 (5.83%) Security Cleared
3 5 (4.85%) Microsoft Certification
4 3 (2.91%) SC Cleared
5 2 (1.94%) Cisco Certification
5 2 (1.94%) CCNA
5 2 (1.94%) CTC Cleared
6 1 (0.97%) ITIL Foundation Certificate
6 1 (0.97%) MCTS
6 1 (0.97%) MCITP
6 1 (0.97%) ITIL Certification
6 1 (0.97%) PMP
6 1 (0.97%) PMI Certification
6 1 (0.97%) MCP
6 1 (0.97%) MCSE
6 1 (0.97%) MCSA
Quality Assurance & Compliance
1 11 (10.68%) SLA
2 1 (0.97%) Data Quality
2 1 (0.97%) ISO 9001
System Software
1 22 (21.36%) Active Directory
2 5 (4.85%) Hyper-V
3 4 (3.88%) VMware Infrastructure
4 2 (1.94%) XenApp
5 1 (0.97%) vSphere
5 1 (0.97%) VMware ESX
Systems Management
1 3 (2.91%) SCCM
2 2 (1.94%) SCOM
3 1 (0.97%) Norton AntiVirus
Vendors
1 34 (33.01%) Microsoft
2 11 (10.68%) Oracle
3 7 (6.80%) VMware
3 7 (6.80%) Citrix
4 5 (4.85%) IBM
4 5 (4.85%) Lotus
5 3 (2.91%) Cisco
5 3 (2.91%) InterSystems
5 3 (2.91%) Symantec
5 3 (2.91%) TIBCO
5 3 (2.91%) Apple
6 2 (1.94%) Informatica
6 2 (1.94%) Remedy
6 2 (1.94%) Charles River
6 2 (1.94%) Sybase
7 1 (0.97%) LANDesk
7 1 (0.97%) thinkFolio
7 1 (0.97%) Altiris
7 1 (0.97%) Cognos
7 1 (0.97%) Fidessa