Support Analyst Contracts in Scotland

Support Analyst
UK > Scotland

The median Support Analyst daily rate in Scotland is £175 according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 97 114 123
Rank change year-on-year +17 +9 +2
Contract jobs requiring a Support Analyst 32 53 57
As % of all contract jobs advertised in Scotland 1.45% 1.87% 1.62%
As % of the Job Titles category 1.54% 1.96% 1.69%
Number of daily rates quoted 23 37 44
10th Percentile £144 £131 £119
25th Percentile £156 £146 £144
Median daily rate (50th Percentile) £175 £175 £195
Median % change year-on-year - -10.26% +38.05%
75th Percentile £190 £250 £288
90th Percentile £348 - £421
UK median daily rate £225 £261 £250
% change year-on-year -13.88% +4.50% +19.05%
Number of hourly rates quoted 3 0 2
10th Percentile - - £12.28
25th Percentile - - £12.84
Median hourly rate £15.42 - £14.08
75th Percentile £16.85 - £15.63
90th Percentile £17.70 - £16.38
UK median hourly rate £21.00 £23.15 £17.50
% change year-on-year -9.29% +32.29% +15.70%

All Contract IT Job Vacancies
Scotland

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Scotland. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Scotland with a recognized job title 2,083 2,704 3,379
% of contract IT jobs with a recognized job title 94.60% 95.28% 96.08%
Number of daily rates quoted 1,263 1,938 2,393
10th Percentile £200 £231 £213
25th Percentile £363 £400 £375
Median daily rate (50th Percentile) £475 £475 £455
Median % change year-on-year - +4.40% +7.06%
75th Percentile £583 £555 £550
90th Percentile £662 £650 £623
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 115 44 52
10th Percentile £12.33 £12.86 £14.65
25th Percentile £16.13 £15.93 £17.50
Median hourly rate £24.29 £22.13 £26.85
Median % change year-on-year +9.79% -17.60% -30.71%
75th Percentile £60.00 £58.82 £48.19
90th Percentile £66.00 £67.22 £54.25
UK median hourly rate £36.42 £45.00 £23.14
% change year-on-year -19.07% +94.45% +2.04%

Support Analyst
Job Vacancy Trend in Scotland

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Scotland.

Job vacancy trend for Support Analyst in Scotland

Support Analyst
Contractor Daily Rate Trend in Scotland

3-month moving average daily rate quoted in jobs citing Support Analyst in Scotland.

Daily rate trend for Support Analyst in Scotland

Support Analyst
Daily Rate Histogram in Scotland

Daily rate distribution for jobs citing Support Analyst in Scotland over the 6 months to 2 May 2024.

Daily rate histogram for Support Analyst in Scotland

Support Analyst
Contractor Hourly Rate Trend in Scotland

3-month moving average hourly rates quoted in jobs citing Support Analyst in Scotland.

Hourly rate trend for Support Analyst in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Glasgow +13 19 £175 -30.00% 4
Edinburgh +19 5 £205 +26.15% 7
Renfrewshire +1 3 £175 +52.17%
Aberdeen +2 2 £350 - 1
Lanarkshire - 1 £185 - 1
Inverclyde - 1 £148 -
Support Analyst
UK

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Scotland

For the 6 months to 2 May 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Scotland region featuring Support Analyst in the job title.

1 24 (75.00%) Microsoft
2 20 (62.50%) Social Skills
3 15 (46.88%) ITIL
3 15 (46.88%) Windows
4 13 (40.63%) Microsoft Office
4 13 (40.63%) Public Sector
4 13 (40.63%) Microsoft 365
5 12 (37.50%) Customer Service
5 12 (37.50%) Active Directory
6 11 (34.38%) Windows 10
7 8 (25.00%) Problem-Solving
8 6 (18.75%) ServiceNow
9 5 (15.63%) Windows Server 2016
9 5 (15.63%) SCCM
9 5 (15.63%) Service Management
9 5 (15.63%) Finance
9 5 (15.63%) Microsoft Exchange
10 4 (12.50%) SLA
10 4 (12.50%) MCP
10 4 (12.50%) HNC
10 4 (12.50%) Apple
10 4 (12.50%) ITSM
10 4 (12.50%) Apple iOS
10 4 (12.50%) OneDrive
11 3 (9.38%) Driving Licence
11 3 (9.38%) Jamf Pro
11 3 (9.38%) Skype
11 3 (9.38%) Organisational Skills
11 3 (9.38%) Skype for Business
11 3 (9.38%) iPhone

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (15.63%) Microsoft Exchange
2 3 (9.38%) Skype for Business
3 2 (6.25%) Moodle
3 2 (6.25%) SharePoint
3 2 (6.25%) WordPress
4 1 (3.13%) Confluence
Applications
1 13 (40.63%) Microsoft Office
2 3 (9.38%) Microsoft Excel
2 3 (9.38%) Microsoft PowerPoint
Business Applications
1 1 (3.13%) assyst
Cloud Services
1 13 (40.63%) Microsoft 365
2 4 (12.50%) OneDrive
3 1 (3.13%) Azure
3 1 (3.13%) Entra ID
3 1 (3.13%) SaaS
Communications & Networking
1 3 (9.38%) Skype
2 2 (6.25%) Remote Desktop
Development Applications
1 2 (6.25%) JIRA
General
1 20 (62.50%) Social Skills
2 13 (40.63%) Public Sector
3 5 (15.63%) Finance
4 3 (9.38%) Organisational Skills
5 2 (6.25%) Presentation Skills
6 1 (3.13%) Financial Institution
6 1 (3.13%) Manufacturing
6 1 (3.13%) Pharmaceutical
Miscellaneous
1 3 (9.38%) CMDB
1 3 (9.38%) Driving Licence
1 3 (9.38%) iPhone
2 2 (6.25%) VLE
3 1 (3.13%) Biopharmaceutical
3 1 (3.13%) Data Centre
3 1 (3.13%) Hedge funds
3 1 (3.13%) Renewable Energy
3 1 (3.13%) Self-Motivation
Operating Systems
1 15 (46.88%) Windows
2 11 (34.38%) Windows 10
3 5 (15.63%) Windows Server 2016
4 4 (12.50%) Apple iOS
5 1 (3.13%) Android
5 1 (3.13%) Mac OS X
5 1 (3.13%) Windows Server
Processes & Methodologies
1 15 (46.88%) ITIL
2 12 (37.50%) Customer Service
3 8 (25.00%) Problem-Solving
4 5 (15.63%) Service Management
5 4 (12.50%) ITSM
6 2 (6.25%) Agile
6 2 (6.25%) Coaching
6 2 (6.25%) E-Procurement
6 2 (6.25%) Mentoring
7 1 (3.13%) Change Control
7 1 (3.13%) Continuous Improvement
7 1 (3.13%) Programme Governance
7 1 (3.13%) Scenario Testing
7 1 (3.13%) Self-Awareness
7 1 (3.13%) Service Design
7 1 (3.13%) Ticket Management
7 1 (3.13%) User Experience
7 1 (3.13%) User Research
7 1 (3.13%) User-Centered Design (UCD)
7 1 (3.13%) Workshop Facilitation
Programming Languages
1 1 (3.13%) SQL
Qualifications
1 4 (12.50%) HNC
1 4 (12.50%) MCP
2 3 (9.38%) Microsoft Certification
3 2 (6.25%) Degree
4 1 (3.13%) SC Cleared
4 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 4 (12.50%) SLA
2 2 (6.25%) Accessibility
2 2 (6.25%) Disclosure Scotland
3 1 (3.13%) PMO
System Software
1 12 (37.50%) Active Directory
Systems Management
1 5 (15.63%) SCCM
2 3 (9.38%) Jamf Pro
3 1 (3.13%) Single Sign-On
Vendors
1 24 (75.00%) Microsoft
2 6 (18.75%) ServiceNow
3 4 (12.50%) Apple
4 3 (9.38%) Citrix
5 1 (3.13%) Atlassian
5 1 (3.13%) Dell
5 1 (3.13%) HP
5 1 (3.13%) IFS
5 1 (3.13%) Okta