The table below looks at the statistics for the Support Analyst role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Support Analyst
Rank 73 82 52
Rank change year-on-year
+9 -30
Contract jobs requiring a Support Analyst 50 37 63
As % of all contract IT jobs located in Scotland 1.81% 1.52% 3.06%
As % of the Job Titles category 1.92% 1.64% 3.27%
Number of daily rates quoted 29 15 27
Average daily rate
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of your Daily Rate
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£213 £190 £300
Average daily rate % change year-on-year
+11.84% -36.66%
90% offered a daily rate of more than £96 £95 £103
10% offered a daily rate of more than £330 £340 £338
UK excluding London average daily rate £220 £216 £245
% change year-on-year
+1.73% -11.73%
Number of hourly rates quoted 7 3 4
Average hourly rate £13.50 £17.50 £15.25
Average hourly rate % change year-on-year
-22.85% +14.75%
90% offered a hourly rate of more than £12.72 £16.30 £14.30
10% offered a hourly rate of more than £22.47 £115.50 £16.20
UK excluding London average hourly rate £16.00 £16.00 £14.50
% change year-on-year
- +10.34%
Support Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
2608 2253 1929
As % of all contract IT jobs located in Scotland 94.36% 92.72% 93.82%
Number of daily rates quoted 1461 1106 1005
Average daily rate £375 £356 £338
Average daily rate % change year-on-year
+5.48% +5.33%
90% offered a daily rate of more than £213 £230 £220
10% offered a daily rate of more than £500 £486 £450
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 60 59 47
Average hourly rate £18.00 £15.50 £15.77
Average hourly rate % change year-on-year
+16.12% -1.71%
90% offered a hourly rate of more than £12.10 £11.50 £11.00
10% offered a hourly rate of more than £47.50 £44.20 £40.00
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Support Analyst
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

Support Analyst Jobs Demand Trend in Scotland

Support Analyst
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Scotland region.

Support Analyst Daily Rate Trend in Scotland

Support Analyst
Daily Rate Histogram in Scotland

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Scotland region over the 3 months to 27 February 2015.

Support Analyst Daily Rate Histogram in Scotland

Support Analyst
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Scotland region.

Support Analyst Hourly Rate Trend in Scotland

Support Analyst
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Scotland region over the 3 months to 27 February 2015.

Support Analyst Hourly Rate Histogram in Scotland

Support Analyst
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +4 17 £220 +20.54% 3
Glasgow 0 12 £101 -49.30% 3
West Lothian +6 8 £325 +71.05% 2
Aberdeen +3 4 £200 -38.46% 6
Fife - 1 - - 1
Perthshire - - - -
Stirling - - - - 1
Dundee - - - -
Falkirk - - - -
North Lanarkshire - - - -
Scottish Borders - - - - 1
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills in Scotland

For the 6 months to 27 February 2015, IT contractor jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 31 (34.07%) Windows
2 29 (31.87%) Microsoft
3 26 (28.57%) Finance
3 26 (28.57%) SQL
4 17 (18.68%) Active Directory
4 17 (18.68%) Windows 7
5 15 (16.48%) Oracle
6 14 (15.38%) ITIL
6 14 (15.38%) UNIX
7 13 (14.29%) MS Office
8 12 (13.19%) Java
8 12 (13.19%) Service Management
9 11 (12.09%) ITSM
9 11 (12.09%) SQL Server
9 11 (12.09%) MS Excel
10 10 (10.99%) Data Analysis
11 9 (9.89%) Subversion
11 9 (9.89%) DNS
11 9 (9.89%) XML
11 9 (9.89%) XSLT
12 8 (8.79%) IIS
12 8 (8.79%) MS Exchange
12 8 (8.79%) SMS
12 8 (8.79%) SharePoint
12 8 (8.79%) Banking
12 8 (8.79%) Analytical Skills
13 7 (7.69%) Windows 8
13 7 (7.69%) Enterprise Software
13 7 (7.69%) Windows Server 2008
13 7 (7.69%) Linux

Support Analyst
Top Related IT Skills in Scotland by Category

For the 6 months to 27 February 2015, IT contractor jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (8.79%) IIS
1 8 (8.79%) SharePoint
1 8 (8.79%) MS Exchange
2 4 (4.40%) Oracle Workflow
3 3 (3.30%) JBoss
3 3 (3.30%) Tomcat
4 2 (2.20%) Apache
4 2 (2.20%) WebSphere
4 2 (2.20%) Exchange Server 2007
5 1 (1.10%) Exchange Server 2013
5 1 (1.10%) WebLogic
5 1 (1.10%) LiveLink
Applications
1 13 (14.29%) MS Office
2 11 (12.09%) MS Excel
3 5 (5.49%) MS Project
Business Applications
1 4 (4.40%) Oracle EBS
1 4 (4.40%) Oracle Applications
1 4 (4.40%) Oracle EBS R12
2 3 (3.30%) Dynamics CRM
3 2 (2.20%) Oracle Financials
Cloud Services
1 2 (2.20%) SaaS
Communications & Networking
1 9 (9.89%) DNS
2 8 (8.79%) SMS
3 6 (6.59%) DHCP
4 5 (5.49%) TCP/IP
5 2 (2.20%) VPN
5 2 (2.20%) Firewall
6 1 (1.10%) Wireless
6 1 (1.10%) IPsec
6 1 (1.10%) Cisco ASA
6 1 (1.10%) NetScaler
6 1 (1.10%) VoIP
6 1 (1.10%) LDAP
6 1 (1.10%) LAN
6 1 (1.10%) SAN
6 1 (1.10%) Intranet
6 1 (1.10%) Internet
6 1 (1.10%) NetScreen
Database & Business Intelligence
1 11 (12.09%) SQL Server
2 4 (4.40%) Oracle Reports
2 4 (4.40%) Oracle BI Publisher
3 3 (3.30%) Oracle BI EE
3 3 (3.30%) Oracle Database
4 2 (2.20%) Relational Database
4 2 (2.20%) RDBMS
5 1 (1.10%) Oracle Database 10g
5 1 (1.10%) PowerCenter
5 1 (1.10%) InterSystems Cache
5 1 (1.10%) SQL Server Reporting Services
5 1 (1.10%) Oracle Database 11g
5 1 (1.10%) SQL Server 2008
Development Applications
1 9 (9.89%) Subversion
2 2 (2.20%) Rational Rhapsody
3 1 (1.10%) Introscope
General
1 26 (28.57%) Finance
2 8 (8.79%) Banking
3 2 (2.20%) Manufacturing
4 1 (1.10%) French Language
4 1 (1.10%) Law
Libraries, Frameworks & Software Standards
1 9 (9.89%) XML
1 9 (9.89%) XSLT
2 5 (5.49%) .NET
3 4 (4.40%) Middleware
4 1 (1.10%) Hibernate
4 1 (1.10%) JSF
4 1 (1.10%) jQuery
4 1 (1.10%) JBoss Seam
4 1 (1.10%) Java EE 5
4 1 (1.10%) RichFaces
4 1 (1.10%) REST
4 1 (1.10%) JAX-RS
4 1 (1.10%) J2EE
4 1 (1.10%) JSP
4 1 (1.10%) SOAP
4 1 (1.10%) Struts
4 1 (1.10%) WebSphere MQ
Miscellaneous
1 8 (8.79%) Analytical Skills
2 7 (7.69%) Enterprise Software
3 5 (5.49%) Management Information System
4 3 (3.30%) Computer Science
5 2 (2.20%) iSeries
5 2 (2.20%) AS400
5 2 (2.20%) PDA
6 1 (1.10%) NHS
6 1 (1.10%) Thin Client
6 1 (1.10%) Mainframe
6 1 (1.10%) SWIFT
6 1 (1.10%) Fat Client
Operating Systems
1 31 (34.07%) Windows
2 17 (18.68%) Windows 7
3 14 (15.38%) UNIX
4 7 (7.69%) Windows 8
4 7 (7.69%) Windows Server 2008
4 7 (7.69%) Linux
5 6 (6.59%) Windows XP
6 5 (5.49%) Windows Server 2012
7 3 (3.30%) Red Hat Enterprise Linux
7 3 (3.30%) Windows Server 2003
7 3 (3.30%) Windows Vista
Processes & Methodologies
1 14 (15.38%) ITIL
2 12 (13.19%) Service Management
3 11 (12.09%) ITSM
4 10 (10.99%) Data Analysis
5 7 (7.69%) Migration
6 6 (6.59%) Stakeholder Management
6 6 (6.59%) Business Intelligence
7 5 (5.49%) ERP
7 5 (5.49%) Change Management
7 5 (5.49%) Test Scripting
8 4 (4.40%) Capacity Planning
8 4 (4.40%) Problem Management
8 4 (4.40%) User Acceptance Testing
8 4 (4.40%) Workflow
8 4 (4.40%) PRINCE2
9 3 (3.30%) CRM
9 3 (3.30%) E-Commerce
9 3 (3.30%) ETL
9 3 (3.30%) Incident Management
9 3 (3.30%) Investment Management
Programming Languages
1 26 (28.57%) SQL
2 12 (13.19%) Java
3 5 (5.49%) Perl
4 4 (4.40%) PL/SQL
5 3 (3.30%) C++
5 3 (3.30%) PowerShell
5 3 (3.30%) T-SQL
6 1 (1.10%) VB
6 1 (1.10%) VBA
6 1 (1.10%) Python
6 1 (1.10%) Shell Script
6 1 (1.10%) XPath
6 1 (1.10%) Groovy
6 1 (1.10%) JavaScript
Qualifications
1 5 (5.49%) Microsoft Certification
2 4 (4.40%) PRINCE2 Certification
2 4 (4.40%) ITIL Foundation Certificate
3 3 (3.30%) Degree
3 3 (3.30%) SC Cleared
3 3 (3.30%) Security Cleared
4 2 (2.20%) MCSE
5 1 (1.10%) MCP
5 1 (1.10%) VCP4
5 1 (1.10%) ITIL Certification
5 1 (1.10%) CCSA
5 1 (1.10%) JNCIA
5 1 (1.10%) MCDST
Quality Assurance & Compliance
1 4 (4.40%) SLA
2 1 (1.10%) Data Quality
System Software
1 17 (18.68%) Active Directory
2 2 (2.20%) Microsoft App-V
2 2 (2.20%) XenApp
3 1 (1.10%) XenDesktop
3 1 (1.10%) Microsoft Virtual Server
3 1 (1.10%) MetaFrame
3 1 (1.10%) Terminal Services
Systems Management
1 3 (3.30%) SCCM
2 1 (1.10%) FortiGate
2 1 (1.10%) Tivoli
2 1 (1.10%) WSUS
Vendors
1 29 (31.87%) Microsoft
2 15 (16.48%) Oracle
3 4 (4.40%) Citrix
4 3 (3.30%) Red Hat
5 2 (2.20%) Informatica
5 2 (2.20%) Symantec
5 2 (2.20%) Charles River
5 2 (2.20%) Sybase
5 2 (2.20%) SAP
5 2 (2.20%) Cisco
6 1 (1.10%) IBM
6 1 (1.10%) HP
6 1 (1.10%) Cognos
6 1 (1.10%) InterSystems
6 1 (1.10%) Kofax
6 1 (1.10%) Open Text
6 1 (1.10%) VMware
6 1 (1.10%) Fortinet
6 1 (1.10%) Nokia
6 1 (1.10%) Avaya
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