The first table below looks at the demand for the Support Analyst role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Analyst in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Scotland region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Support Analyst
Rank 80 30 57
Rank change year-on-year
-50 +27
Contract jobs requiring a Support Analyst 40 94 62
As % of all contract IT jobs located in Scotland 1.639% 3.562% 2.203%
As % of the Job Titles category 1.765% 3.801% 2.343%
Number of daily rates quoted 20 39 18
Average daily rate £275 £300 £313
Average daily rate % change year-on-year
-8.33% -4.00%
90% offered a daily rate of more than £136 £114 £225
10% offered a daily rate of more than £325 £355 £415
UK excluding London average daily rate £250 £220 £215
% change year-on-year
+13.63% +2.32%
Number of hourly rates quoted 2 6 11
Average hourly rate £83.50 £17.00 £15.00
Average hourly rate % change year-on-year
+391.17% +13.33%
90% offered a hourly rate of more than £30.30 £11.30 £9.00
10% offered a hourly rate of more than £136.70 £68.75 £18.00
UK excluding London average hourly rate £14.00 £15.50 £15.00
% change year-on-year
-9.67% +3.33%
All Job Titles
Scotland
Contract IT job ads with a match in the
Job Titles category
2266 2473 2646
As % of all contract IT jobs located in Scotland 92.83% 93.71% 94.03%
Number of daily rates quoted 1095 1199 1298
Average daily rate £350 £340 £350
Average daily rate % change year-on-year
+2.94% -2.85%
90% offered a daily rate of more than £250 £215 £235
10% offered a daily rate of more than £475 £450 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 56 112 100
Average hourly rate £14.50 £22.50 £15.44
Average hourly rate % change year-on-year
-35.55% +45.77%
90% offered a hourly rate of more than £11.00 £10.00 £9.50
10% offered a hourly rate of more than £37.60 £34.00 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Analyst
UK

Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Analyst across the Scotland region as a proportion of the total demand within the Job Titles category.

Scotland Support Analyst Jobs Demand Trend

Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Analyst across the Scotland region.

Scotland Support Analyst Daily Rate Trend

Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Analyst across the Scotland region over the 3 months to 23 May 2013.

Scotland Support Analyst Daily Rate Histogram

Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Analyst across the Scotland region.

Scotland Support Analyst Hourly Rate Trend

Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Analyst across the Scotland region over the 3 months to 23 May 2013.

Scotland Support Analyst Hourly Rate Histogram

Support Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Analyst within the Scotland region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Glasgow -34 24 £275 +10.00%
Edinburgh -5 5 £220 -33.33%
Aberdeen -16 4 £306 +16.66%
Fife -2 1 - -
Lanarkshire - 1 - -
North Lanarkshire - 1 - -
Highlands - 1 - -
Stirling - 1 - -
Support Analyst
UK

Support Analyst
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title.

1 56 (55.45%) Windows
2 39 (38.61%) SQL
3 37 (36.63%) ITIL
4 32 (31.68%) Microsoft
4 32 (31.68%) Finance
5 30 (29.70%) UNIX
6 29 (28.71%) Oracle
7 24 (23.76%) Active Directory
8 23 (22.77%) SQL Server
9 21 (20.79%) MS Office
10 19 (18.81%) Windows XP
11 16 (15.84%) RDBMS
12 15 (14.85%) Windows 7
12 15 (14.85%) SLA
13 14 (13.86%) Sybase
13 14 (13.86%) Citrix
13 14 (13.86%) Banking
14 11 (10.89%) Windows Server 2008
15 10 (9.901%) TCP/IP
15 10 (9.901%) MS Excel
16 9 (8.911%) Java
17 8 (7.921%) SAP
17 8 (7.921%) Windows Server 2003
17 8 (7.921%) User Acceptance Testing
17 8 (7.921%) WebSphere
18 7 (6.931%) Windows Vista
18 7 (6.931%) Test Scripting
18 7 (6.931%) Change Management
18 7 (6.931%) Lotus
18 7 (6.931%) SAP HR

Support Analyst
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Scotland region that cited Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 8 (7.921%) WebSphere
2 3 (2.970%) HTML
2 3 (2.970%) Web Services
3 2 (1.980%) ASP.NET
3 2 (1.980%) .NET
4 1 (0.990%) Application Packaging
4 1 (0.990%) J2EE
4 1 (0.990%) JDBC
4 1 (0.990%) XML
Application Platforms
1 7 (6.931%) MS Exchange
2 6 (5.941%) SharePoint
2 6 (5.941%) Lotus Notes
3 4 (3.960%) IIS
4 3 (2.970%) Exchange Server 2007
5 2 (1.980%) Blackberry Enterprise Server
6 1 (0.990%) SharePoint 2010
6 1 (0.990%) Exchange Server 2010
6 1 (0.990%) BizTalk Server
6 1 (0.990%) GroupWise
6 1 (0.990%) PowerExchange
Applications
1 21 (20.79%) MS Office
2 10 (9.901%) MS Excel
3 2 (1.980%) MS Project
4 1 (0.990%) MS Visio
Business Applications
1 7 (6.931%) SAP HR
2 3 (2.970%) Oracle EBS R12
3 2 (1.980%) Oracle Financials
3 2 (1.980%) assyst
4 1 (0.990%) SAP ECC
4 1 (0.990%) Oracle SCM
4 1 (0.990%) Oracle HRMS
4 1 (0.990%) Oracle ERP
4 1 (0.990%) Oracle Applications
4 1 (0.990%) Oracle Payroll
4 1 (0.990%) Oracle EBS
4 1 (0.990%) Oracle 11i
Communications & Networking
1 10 (9.901%) TCP/IP
2 6 (5.941%) DNS
2 6 (5.941%) LAN
2 6 (5.941%) Internet
3 5 (4.950%) WAN
3 5 (4.950%) DHCP
4 4 (3.960%) Firewall
5 3 (2.970%) Intranet
6 2 (1.980%) VPN
7 1 (0.990%) SAN
7 1 (0.990%) LDAP
Database & Business Intelligence
1 23 (22.77%) SQL Server
2 16 (15.84%) RDBMS
3 4 (3.960%) MS Access
4 3 (2.970%) Oracle 8/8i
5 2 (1.980%) MySQL
6 1 (0.990%) Oracle 11g
6 1 (0.990%) SQL Server 2005
6 1 (0.990%) BusinessObjects Web Intelligence
6 1 (0.990%) SQL Server 2008
6 1 (0.990%) Xcelsius
6 1 (0.990%) Oracle Exadata
6 1 (0.990%) DataStage
6 1 (0.990%) SQLPlus
6 1 (0.990%) SQL Server 2000
6 1 (0.990%) Crystal Reports
6 1 (0.990%) Oracle 9i
6 1 (0.990%) Data Mining
6 1 (0.990%) Oracle 10g
Development Applications
1 1 (0.990%) Rational Rhapsody
General
1 32 (31.68%) Finance
2 14 (13.86%) Banking
3 3 (2.970%) Telecoms
3 3 (2.970%) Front Office
4 1 (0.990%) Dutch Language
4 1 (0.990%) French Language
4 1 (0.990%) Norwegian Language
4 1 (0.990%) Portuguese Language
4 1 (0.990%) Marketing
4 1 (0.990%) Aerospace
4 1 (0.990%) Manufacturing
Miscellaneous
1 3 (2.970%) Blackberry
2 2 (1.980%) Clustering
3 1 (0.990%) PDA
3 1 (0.990%) Derivative
3 1 (0.990%) Equities
3 1 (0.990%) Fixed Income
3 1 (0.990%) Fat Client
3 1 (0.990%) IBM Mainframe
3 1 (0.990%) SaaS
3 1 (0.990%) NHS
3 1 (0.990%) Thin Client
3 1 (0.990%) Mainframe
Operating Systems
1 56 (55.45%) Windows
2 30 (29.70%) UNIX
3 19 (18.81%) Windows XP
4 15 (14.85%) Windows 7
5 11 (10.89%) Windows Server 2008
6 8 (7.921%) Windows Server 2003
7 7 (6.931%) Windows Vista
8 5 (4.950%) Linux
9 4 (3.960%) Windows 2000
10 1 (0.990%) Windows 2000 Server
10 1 (0.990%) zOS
10 1 (0.990%) Solaris
10 1 (0.990%) Windows NT
Processes & Methodologies
1 37 (36.63%) ITIL
2 8 (7.921%) User Acceptance Testing
3 7 (6.931%) Test Scripting
3 7 (6.931%) Change Management
3 7 (6.931%) ETL
4 5 (4.950%) Service Management
5 4 (3.960%) Wealth Management
6 3 (2.970%) Asset Management
6 3 (2.970%) Investment Management
6 3 (2.970%) Service Delivery
6 3 (2.970%) PRINCE2
6 3 (2.970%) ERP
7 2 (1.980%) Stakeholder Management
7 2 (1.980%) Project Management
7 2 (1.980%) ITIL V2
7 2 (1.980%) Time Management
7 2 (1.980%) Business Continuity
7 2 (1.980%) Information Security
7 2 (1.980%) Programme Management
7 2 (1.980%) Network Load Balancing
Programming Languages
1 39 (38.61%) SQL
2 9 (8.911%) Java
3 3 (2.970%) C
3 3 (2.970%) Perl
3 3 (2.970%) PL/SQL
4 2 (1.980%) JavaScript
5 1 (0.990%) Shell Script
5 1 (0.990%) VB
5 1 (0.990%) VBA
Qualifications
1 6 (5.941%) Microsoft Certification
2 2 (1.980%) Degree
3 1 (0.990%) Security Cleared
3 1 (0.990%) ITIL Certification
3 1 (0.990%) MCSE
3 1 (0.990%) MCP
3 1 (0.990%) HND
Quality Assurance & Compliance
1 15 (14.85%) SLA
System Software
1 24 (23.76%) Active Directory
2 5 (4.950%) vSphere
2 5 (4.950%) XenApp
3 3 (2.970%) Terminal Services
4 1 (0.990%) Oracle RAC
4 1 (0.990%) Oracle RMAN
4 1 (0.990%) VMware Infrastructure
4 1 (0.990%) XenServer
4 1 (0.990%) XenDesktop
4 1 (0.990%) Hyper-V
4 1 (0.990%) MetaFrame
4 1 (0.990%) Terminal Server
Systems Management
1 6 (5.941%) SCCM
2 4 (3.960%) SCOM
3 2 (1.980%) Tivoli
3 2 (1.980%) Tivoli Storage Manager
3 2 (1.980%) Systems Management Server (SMS)
3 2 (1.980%) ServiceCenter
4 1 (0.990%) WSUS
4 1 (0.990%) EMC NetWorker
4 1 (0.990%) Data Guard
4 1 (0.990%) Symantec Enterprise Vault
4 1 (0.990%) DameWare
Vendors
1 32 (31.68%) Microsoft
2 29 (28.71%) Oracle
3 14 (13.86%) Sybase
3 14 (13.86%) Citrix
4 8 (7.921%) SAP
5 7 (6.931%) Lotus
6 6 (5.941%) Avaloq
7 4 (3.960%) TIBCO
8 3 (2.970%) VMware
8 3 (2.970%) Charles River
8 3 (2.970%) HP
9 2 (1.980%) Dell
9 2 (1.980%) Temenos
9 2 (1.980%) Sophos
9 2 (1.980%) Intel
9 2 (1.980%) CommVault
9 2 (1.980%) Postini
9 2 (1.980%) Altiris
10 1 (0.990%) Informatica
10 1 (0.990%) NetApp
Scotland
The right candidate will have experience of liaising with dealers, managers and business users on support issues. Aside from the above skills, our client seeks a hard-working...
TEKsystems
Posted: 20 May 2013
Glasgow, Lanarkshire
Required skills: - Windows 8 installation and support - Exchange and Active Directory support skills - Basic TCP/IP networking skills Any knowledge of GIS Management Systems is desirable, but not...
CV Screen Ltd
Rate: £0 - 20k per year + 20 days holiday (pro rata)
Posted: 21 May 2013