The statistics below represent IT contracts advertised across the Hertfordshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 23 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Aug 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 54 58 58
Rank change year-on-year
+4 0
Contract jobs requiring a Service Desk Analyst 6 9 15
As % of all contract IT jobs located in Hertfordshire 0.85% 1.12% 2.01%
As % of the Job Titles category 0.88% 1.19% 2.08%
Number of daily rates quoted 3 0 1
Median daily rate £90 - £170
UK excluding London median daily rate £120 £120 £125
% change year-on-year
- -4.00%
Number of hourly rates quoted 3 7 10
Median hourly rate £11.50 £14.50 £10.50
Median hourly rate % change year-on-year
-20.68% +38.09%
90% offered a hourly rate of more than £9.90 £11.50 £10.40
10% offered a hourly rate of more than £18.30 £14.50 £14.20
UK excluding London median hourly rate £12.50 £13.50 £13.50
% change year-on-year
-7.40% -
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
681 755 720
As % of all contract IT jobs located in Hertfordshire 97.01% 93.91% 96.64%
Number of daily rates quoted 395 385 392
Median daily rate £388 £385 £375
Median daily rate % change year-on-year
+0.64% +2.66%
90% offered a daily rate of more than £213 £175 £160
10% offered a daily rate of more than £525 £550 £500
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 38 72 54
Median hourly rate £13.00 £14.50 £14.00
Median hourly rate % change year-on-year
-10.34% +3.57%
90% offered a hourly rate of more than £8.25 £9.50 £9.50
10% offered a hourly rate of more than £50.00 £37.50 £28.90
UK excluding London median hourly rate £16.50 £16.60 £16.50
% change year-on-year
-0.60% +0.60%

Service Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of IT contracts across the Hertfordshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hertfordshire

Service Desk Analyst
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Daily Rate Trend in Hertfordshire

Service Desk Analyst
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Hourly Rate Trend in Hertfordshire

Service Desk Analyst
Hourly Rate Histogram in Hertfordshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the Hertfordshire region over the 3 months to 23 August 2016.

Service Desk Analyst Hourly Rate Histogram in Hertfordshire

Service Desk Analyst
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 23 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City - 2 £90 -
Royston - 1 - -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 August 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring Service Desk Analyst in the job title.

1 9 (60.00%) MS Office
1 9 (60.00%) Windows
2 8 (53.33%) Microsoft
3 6 (40.00%) Active Directory
3 6 (40.00%) MS Excel
3 6 (40.00%) SharePoint
4 5 (33.33%) HP
4 5 (33.33%) ITIL
4 5 (33.33%) Cisco
4 5 (33.33%) Google
4 5 (33.33%) Windows 7
5 3 (20.00%) Cisco IOS
5 3 (20.00%) WebEx
5 3 (20.00%) Intranet
6 2 (13.33%) Degree
6 2 (13.33%) Manufacturing
6 2 (13.33%) Apple iOS
6 2 (13.33%) Analytical Skills
6 2 (13.33%) Windows Server
7 1 (6.67%) Email Filtering
7 1 (6.67%) vSphere
7 1 (6.67%) Security Cleared
7 1 (6.67%) Office Communications Server
7 1 (6.67%) VMware Infrastructure
7 1 (6.67%) Windows Server 2008
7 1 (6.67%) Skype for Business
7 1 (6.67%) Spiceworks
7 1 (6.67%) Google Apps
7 1 (6.67%) Office 365
7 1 (6.67%) Windows 8

Service Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (40.00%) SharePoint
2 1 (6.67%) Exchange Server 2003
2 1 (6.67%) MS Exchange
2 1 (6.67%) Office Communications Server
2 1 (6.67%) Skype for Business
Applications
1 9 (60.00%) MS Office
2 6 (40.00%) MS Excel
Cloud Services
1 1 (6.67%) Google Apps
1 1 (6.67%) Office 365
Communications & Networking
1 3 (20.00%) Cisco IOS
1 3 (20.00%) Intranet
1 3 (20.00%) WebEx
2 1 (6.67%) VPN
General
1 2 (13.33%) Manufacturing
2 1 (6.67%) Pharmaceutical
Miscellaneous
1 2 (13.33%) Analytical Skills
Operating Systems
1 9 (60.00%) Windows
2 5 (33.33%) Windows 7
3 2 (13.33%) Apple iOS
3 2 (13.33%) Windows Server
4 1 (6.67%) Windows 8
4 1 (6.67%) Windows Server 2003
4 1 (6.67%) Windows Server 2008
4 1 (6.67%) Windows XP
Processes & Methodologies
1 5 (33.33%) ITIL
2 1 (6.67%) Email Filtering
2 1 (6.67%) ITSM
2 1 (6.67%) Kalman Filter
2 1 (6.67%) Service Management
Qualifications
1 2 (13.33%) Degree
2 1 (6.67%) Security Cleared
Quality Assurance & Compliance
1 1 (6.67%) SLA
System Software
1 6 (40.00%) Active Directory
2 1 (6.67%) VMware Infrastructure
2 1 (6.67%) vSphere
Vendors
1 8 (53.33%) Microsoft
2 5 (33.33%) Cisco
2 5 (33.33%) Google
2 5 (33.33%) HP
3 1 (6.67%) Apple
3 1 (6.67%) Mitel
3 1 (6.67%) Spiceworks
3 1 (6.67%) VMware