The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 41 55 68
Rank change year-on-year
+14 +13
Contract jobs requiring a Service Desk Analyst 16 7 6
As % of all contract IT jobs located in Hertfordshire 2.58% 1.14% 0.64%
As % of the Job Titles category 2.82% 1.19% 0.70%
Number of daily rates quoted 1 1 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£170 £180 -
Average daily rate % change year-on-year
-5.55% -
UK excluding London average daily rate £125 £112 £110
% change year-on-year
+11.73% +1.70%
Number of hourly rates quoted 11 5 4
Average hourly rate £10.50 £12.20 £10.50
Average hourly rate % change year-on-year
-13.93% +16.19%
UK excluding London average hourly rate £14.50 £12.50 £13.00
% change year-on-year
+16.00% -3.84%
Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
568 588 863
As % of all contract IT jobs located in Hertfordshire 91.76% 95.92% 91.91%
Number of daily rates quoted 286 300 367
Average daily rate £360 £388 £350
Average daily rate % change year-on-year
-7.09% +10.71%
90% offered a daily rate of more than £190 £225 £220
10% offered a daily rate of more than £450 £500 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 52 46 91
Average hourly rate £15.00 £21.50 £31.00
Average hourly rate % change year-on-year
-30.23% -30.64%
90% offered a hourly rate of more than £10.50 £10.80 £11.19
10% offered a hourly rate of more than £29.75 £37.50 £36.00
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
Service Desk Analyst
East of England

Service Desk Analyst
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hertfordshire

Service Desk Analyst
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Daily Rate Trend in Hertfordshire

Service Desk Analyst
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Hourly Rate Trend in Hertfordshire

Service Desk Analyst
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 10 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Rickmansworth -1 9 - -
Watford -6 1 - -
Borehamwood - - - -
Hitchin - - - -
Letchworth - - - -
Service Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 10 July 2014, IT contractor jobs across the Hertfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 16 (72.73%) Windows
2 14 (63.64%) MS Office
2 14 (63.64%) Windows XP
2 14 (63.64%) HP
3 13 (59.09%) OpenView
3 13 (59.09%) OVSD
4 11 (50.00%) MS Excel
5 10 (45.45%) VPN
5 10 (45.45%) Internet
5 10 (45.45%) Manufacturing
6 8 (36.36%) ITIL
7 6 (27.27%) Active Directory
8 5 (22.73%) MCP
8 5 (22.73%) SLA
9 4 (18.18%) Microsoft Certification
9 4 (18.18%) Data Entry
9 4 (18.18%) Windows 7
9 4 (18.18%) Security Cleared
10 3 (13.64%) MCDST
10 3 (13.64%) Citrix
10 3 (13.64%) McAfee
11 2 (9.09%) Pharmaceutical
11 2 (9.09%) Windows Server 2003
11 2 (9.09%) MS Exchange
11 2 (9.09%) Microsoft
11 2 (9.09%) Google
12 1 (4.55%) MOS
12 1 (4.55%) iPad
12 1 (4.55%) Exchange Server 2010
12 1 (4.55%) MCTS

Service Desk Analyst
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 10 July 2014, IT contractor jobs across the Hertfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.09%) MS Exchange
2 1 (4.55%) Exchange Server 2003
2 1 (4.55%) Exchange Server 2010
Applications
1 14 (63.64%) MS Office
2 11 (50.00%) MS Excel
Communications & Networking
1 10 (45.45%) VPN
1 10 (45.45%) Internet
2 1 (4.55%) TCP/IP
General
1 10 (45.45%) Manufacturing
2 2 (9.09%) Pharmaceutical
3 1 (4.55%) Publishing
Miscellaneous
1 1 (4.55%) Blackberry
1 1 (4.55%) Smartphone
1 1 (4.55%) iPhone
1 1 (4.55%) iPad
Operating Systems
1 16 (72.73%) Windows
2 14 (63.64%) Windows XP
3 4 (18.18%) Windows 7
4 2 (9.09%) Windows Server 2003
5 1 (4.55%) Android
5 1 (4.55%) Windows Server 2008
Processes & Methodologies
1 8 (36.36%) ITIL
2 4 (18.18%) Data Entry
3 1 (4.55%) Service Delivery
3 1 (4.55%) Problem Management
Qualifications
1 5 (22.73%) MCP
2 4 (18.18%) Microsoft Certification
2 4 (18.18%) Security Cleared
3 3 (13.64%) MCDST
4 1 (4.55%) MCTS
4 1 (4.55%) SC Cleared
4 1 (4.55%) MOS
4 1 (4.55%) MCSE
4 1 (4.55%) MCSA
4 1 (4.55%) CCNA
4 1 (4.55%) Cisco Certification
Quality Assurance & Compliance
1 5 (22.73%) SLA
System Software
1 6 (27.27%) Active Directory
Systems Management
1 13 (59.09%) OpenView
1 13 (59.09%) OVSD
2 1 (4.55%) SCCM
Vendors
1 14 (63.64%) HP
2 3 (13.64%) Citrix
2 3 (13.64%) McAfee
3 2 (9.09%) Google
3 2 (9.09%) Microsoft
4 1 (4.55%) Veeam
4 1 (4.55%) Toshiba
4 1 (4.55%) VMware
4 1 (4.55%) Symantec