The statistics below represent IT jobs advertised across the Hertfordshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Desk Analyst
East of England / Hertfordshire
Rank 132 126 131
Rank change year-on-year
-6 +5
Permanent jobs requiring a Service Desk Analyst 6 13 11
As % of all permanent IT jobs located in Hertfordshire 0.29% 0.63% 0.53%
As % of the Job Titles category 0.30% 0.64% 0.55%
Number of salaries quoted 6 10 11
Median salary £19,000 £21,500 £26,000
Median salary % change year-on-year
-11.62% -17.30%
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1982 2028 2000
As % of all permanent IT jobs located in Hertfordshire 97.06% 97.73% 96.53%
Number of salaries quoted 1645 1734 1599
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £25,000 £28,000 £26,980
10% offered a salary of more than £65,000 £63,625 £65,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hertfordshire

Service Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Salary Trend in Hertfordshire

Service Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 4 £19,000 -
Watford -3 1 £28,500 -14.28% 1
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 20 January 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Service Desk Analyst in the job title.

1 18 (78.26%) MS Office
2 15 (65.22%) Video Conferencing
2 15 (65.22%) Security Cleared
2 15 (65.22%) SLA
3 6 (26.09%) Microsoft
4 5 (21.74%) Active Directory
4 5 (21.74%) ITIL
5 4 (17.39%) Windows
5 4 (17.39%) Citrix
5 4 (17.39%) Windows 10
6 3 (13.04%) Windows 7
6 3 (13.04%) Windows XP
7 2 (8.70%) CCNA
7 2 (8.70%) MS Exchange
7 2 (8.70%) Cisco Certification
7 2 (8.70%) Cisco
7 2 (8.70%) MS Excel
7 2 (8.70%) Smartphone
7 2 (8.70%) iPad
7 2 (8.70%) Windows 8
8 1 (4.35%) Network Monitoring
8 1 (4.35%) Meraki
8 1 (4.35%) Driving Licence
8 1 (4.35%) Office 365
8 1 (4.35%) Cisco Nexus
8 1 (4.35%) Fat Client
8 1 (4.35%) Firewall
8 1 (4.35%) VMware
8 1 (4.35%) Microsoft Azure
8 1 (4.35%) Amazon AWS

Service Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) MS Exchange
2 1 (4.35%) IIS
Applications
1 18 (78.26%) MS Office
2 2 (8.70%) MS Excel
Cloud Services
1 1 (4.35%) Amazon AWS
1 1 (4.35%) Microsoft Azure
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) Cisco ASA
1 1 (4.35%) Cisco Nexus
1 1 (4.35%) DHCP
1 1 (4.35%) DNS
1 1 (4.35%) Firewall
1 1 (4.35%) TCP/IP
Miscellaneous
1 15 (65.22%) Video Conferencing
2 2 (8.70%) iPad
2 2 (8.70%) Smartphone
3 1 (4.35%) Driving Licence
3 1 (4.35%) Fat Client
3 1 (4.35%) Thin Client
Operating Systems
1 4 (17.39%) Windows
1 4 (17.39%) Windows 10
2 3 (13.04%) Windows 7
2 3 (13.04%) Windows XP
3 2 (8.70%) Windows 8
Processes & Methodologies
1 5 (21.74%) ITIL
2 1 (4.35%) Asset Management
2 1 (4.35%) Network Monitoring
2 1 (4.35%) Server Virtualisation
Qualifications
1 15 (65.22%) Security Cleared
2 2 (8.70%) CCNA
2 2 (8.70%) Cisco Certification
3 1 (4.35%) CCNP
3 1 (4.35%) MCSA
3 1 (4.35%) MCSE
3 1 (4.35%) Microsoft Certification
Quality Assurance & Compliance
1 15 (65.22%) SLA
System Software
1 5 (21.74%) Active Directory
Vendors
1 6 (26.09%) Microsoft
2 4 (17.39%) Citrix
3 2 (8.70%) Cisco
4 1 (4.35%) Meraki
4 1 (4.35%) VMware
Watford
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £32000.00 per annum
Posted: 16 days ago