The statistics below represent IT jobs advertised across the Hertfordshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 2 July 2016 with a comparison to same period over 2 years.

3 months to
2 Jul 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 111 143 131
Rank change year-on-year
+32 -12
Permanent jobs requiring a Service Desk Analyst 19 19 23
As % of all permanent IT jobs located in Hertfordshire 0.94% 0.79% 0.88%
As % of the Job Titles category 0.98% 0.81% 0.91%
Number of salaries quoted 19 17 19
Median salary £21,500 £25,500 £24,250
Median salary % change year-on-year
-15.68% +5.15%
90% offered a salary of more than £17,750 £20,500 £16,500
10% offered a salary of more than £30,700 £28,000 £26,500
UK excluding London median salary £21,500 £22,000 £22,000
% change year-on-year
-2.27% -
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1942 2347 2540
As % of all permanent IT jobs located in Hertfordshire 95.95% 97.35% 97.06%
Number of salaries quoted 1646 1924 2104
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £25,000 £25,500 £26,500
10% offered a salary of more than £65,000 £62,500 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hertfordshire

Service Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Salary Trend in Hertfordshire

Service Desk Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hertfordshire region over the 3 months to 2 July 2016.

Service Desk Analyst Salary Histogram in Hertfordshire

Service Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 2 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage -8 6 £17,750 -13.41%
Hoddesdon - 6 £21,500 -
Rickmansworth +15 4 £31,750 +15.45% 1
Watford +21 2 £25,500 -18.40%
Berkhamsted - 1 £20,000 -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 July 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Service Desk Analyst in the job title.

1 17 (58.62%) MS Office
2 13 (44.83%) Active Directory
3 11 (37.93%) Windows
4 10 (34.48%) SLA
4 10 (34.48%) Microsoft
4 10 (34.48%) ITIL
5 8 (27.59%) Citrix
5 8 (27.59%) LAN
5 8 (27.59%) WAN
6 7 (24.14%) MS Excel
7 6 (20.69%) Video Conferencing
7 6 (20.69%) Windows Server
8 5 (17.24%) Driving Licence
8 5 (17.24%) Windows XP
8 5 (17.24%) Service Management
9 4 (13.79%) HP
9 4 (13.79%) Project Management
9 4 (13.79%) SharePoint
9 4 (13.79%) Cisco
9 4 (13.79%) Mentoring
9 4 (13.79%) iPad
9 4 (13.79%) French Language
9 4 (13.79%) Italian Language
10 3 (10.34%) Welsh Language
10 3 (10.34%) Wireless
10 3 (10.34%) DBS Check
10 3 (10.34%) CCNP
10 3 (10.34%) CSS
10 3 (10.34%) HTML
10 3 (10.34%) Cisco Certification

Service Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.79%) SharePoint
2 1 (3.45%) Exchange Server 2003
2 1 (3.45%) MS Exchange
2 1 (3.45%) Office Communications Server
2 1 (3.45%) Skype for Business
Applications
1 17 (58.62%) MS Office
2 7 (24.14%) MS Excel
Cloud Services
1 2 (6.90%) Office 365
Communications & Networking
1 8 (27.59%) LAN
1 8 (27.59%) WAN
2 3 (10.34%) Wireless
3 2 (6.90%) VoIP
4 1 (3.45%) Intranet
4 1 (3.45%) VPN
General
1 4 (13.79%) French Language
1 4 (13.79%) Italian Language
2 3 (10.34%) Welsh Language
3 1 (3.45%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (10.34%) CSS
1 3 (10.34%) HTML
Miscellaneous
1 6 (20.69%) Video Conferencing
2 5 (17.24%) Driving Licence
3 4 (13.79%) iPad
4 1 (3.45%) Analytical Skills
Operating Systems
1 11 (37.93%) Windows
2 6 (20.69%) Windows Server
3 5 (17.24%) Windows XP
Processes & Methodologies
1 10 (34.48%) ITIL
2 5 (17.24%) Service Management
3 4 (13.79%) Mentoring
3 4 (13.79%) Project Management
4 2 (6.90%) Change Management
4 2 (6.90%) Test Scripting
4 2 (6.90%) User Acceptance Testing
5 1 (3.45%) Operations Management
5 1 (3.45%) Performance Management
5 1 (3.45%) Service Delivery
Programming Languages
1 2 (6.90%) SQL
Qualifications
1 3 (10.34%) CCNP
1 3 (10.34%) Cisco Certification
1 3 (10.34%) DBS Check
2 2 (6.90%) CCA
2 2 (6.90%) Citrix Certification
2 2 (6.90%) Security Cleared
2 2 (6.90%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (34.48%) SLA
System Software
1 13 (44.83%) Active Directory
Systems Management
1 2 (6.90%) SCCM
Vendors
1 10 (34.48%) Microsoft
2 8 (27.59%) Citrix
3 4 (13.79%) Cisco
3 4 (13.79%) HP
4 2 (6.90%) VMware
Rickmansworth, Hertfordshire
Coal IT Services
Salary: From £22,000 to £30,000 per annum + benefits
Posted: 2 days ago