The statistics below represent IT jobs advertised across the Hertfordshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 February 2017 with a comparison to same period over 2 years.

3 months to
23 Feb 2017
Same period 2016 Same period 2015
Service Desk Analyst
East of England / Hertfordshire
Rank 130 141 140
Rank change year-on-year
+11 -1
Permanent jobs requiring a Service Desk Analyst 6 10 13
As % of all permanent IT jobs located in Hertfordshire 0.29% 0.45% 0.63%
As % of the Job Titles category 0.30% 0.46% 0.65%
Number of salaries quoted 6 10 13
Median salary £25,000 £27,000 £23,000
Median salary % change year-on-year
-7.40% +17.39%
90% offered a salary of more than £17,250 £19,000 £17,590
10% offered a salary of more than £29,250 £35,000 £26,000
UK excluding London median salary £22,500 £21,573 £21,750
% change year-on-year
+4.29% -0.81%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1978 2177 1998
As % of all permanent IT jobs located in Hertfordshire 96.68% 97.14% 97.23%
Number of salaries quoted 1672 1837 1616
Median salary £45,000 £44,500 £45,000
Median salary % change year-on-year
+1.12% -1.11%
90% offered a salary of more than £25,000 £28,000 £25,000
10% offered a salary of more than £65,000 £65,000 £65,000
UK excluding London median salary £41,500 £42,000 £40,000
% change year-on-year
-1.19% +5.00%

Service Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hertfordshire

Service Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Salary Trend in Hertfordshire

Service Desk Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hertfordshire region over the 3 months to 23 February 2017.

Service Desk Analyst Salary Histogram in Hertfordshire

Service Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 23 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -4 1 £28,500 -14.28%
Borehamwood - 1 £25,000 -
Hemel Hempstead - 1 £15,000 -
St Albans - 1 £19,500 - 1
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 23 February 2017, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Service Desk Analyst in the job title.

1 13 (61.90%) MS Office
2 11 (52.38%) SLA
3 10 (47.62%) Video Conferencing
3 10 (47.62%) Security Cleared
4 7 (33.33%) Microsoft
4 7 (33.33%) ITIL
5 6 (28.57%) Active Directory
6 5 (23.81%) Windows
6 5 (23.81%) Windows 10
7 4 (19.05%) Windows 7
7 4 (19.05%) Citrix
8 3 (14.29%) MS Excel
8 3 (14.29%) Windows XP
8 3 (14.29%) Windows 8
9 2 (9.52%) MS Exchange
9 2 (9.52%) CCNA
9 2 (9.52%) Cisco
9 2 (9.52%) Cisco Certification
9 2 (9.52%) Smartphone
9 2 (9.52%) iPad
10 1 (4.76%) Unified Communications
10 1 (4.76%) Office 365
10 1 (4.76%) Cisco Nexus
10 1 (4.76%) Microsoft Azure
10 1 (4.76%) Amazon AWS
10 1 (4.76%) Product Management
10 1 (4.76%) Cisco ASA
10 1 (4.76%) Degree
10 1 (4.76%) JIRA
10 1 (4.76%) Resource Management

Service Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.52%) MS Exchange
2 1 (4.76%) IIS
2 1 (4.76%) Oracle Workflow
Applications
1 13 (61.90%) MS Office
2 3 (14.29%) MS Excel
Business Applications
1 1 (4.76%) Oracle Payroll
Cloud Services
1 1 (4.76%) Amazon AWS
1 1 (4.76%) Microsoft Azure
1 1 (4.76%) Office 365
Communications & Networking
1 1 (4.76%) Cisco ASA
1 1 (4.76%) Cisco Nexus
1 1 (4.76%) DHCP
1 1 (4.76%) DNS
1 1 (4.76%) Firewall
1 1 (4.76%) TCP/IP
1 1 (4.76%) Unified Communications
Database & Business Intelligence
1 1 (4.76%) Oracle BI EE
1 1 (4.76%) Oracle Discoverer
1 1 (4.76%) SQL Server
Development Applications
1 1 (4.76%) JIRA
General
1 1 (4.76%) Back Office
1 1 (4.76%) Finance
1 1 (4.76%) Games
Miscellaneous
1 10 (47.62%) Video Conferencing
2 2 (9.52%) iPad
2 2 (9.52%) Smartphone
3 1 (4.76%) Fat Client
3 1 (4.76%) Thin Client
Operating Systems
1 5 (23.81%) Windows
1 5 (23.81%) Windows 10
2 4 (19.05%) Windows 7
3 3 (14.29%) Windows 8
3 3 (14.29%) Windows XP
Processes & Methodologies
1 7 (33.33%) ITIL
2 1 (4.76%) Asset Management
2 1 (4.76%) Product Management
2 1 (4.76%) Resource Management
2 1 (4.76%) Server Virtualisation
2 1 (4.76%) Workflow
Programming Languages
1 1 (4.76%) PL/SQL
1 1 (4.76%) SQL
Qualifications
1 10 (47.62%) Security Cleared
2 2 (9.52%) CCNA
2 2 (9.52%) Cisco Certification
3 1 (4.76%) Degree
3 1 (4.76%) MCSA
3 1 (4.76%) MCSE
3 1 (4.76%) Microsoft Certification
Quality Assurance & Compliance
1 11 (52.38%) SLA
System Software
1 6 (28.57%) Active Directory
Vendors
1 7 (33.33%) Microsoft
2 4 (19.05%) Citrix
3 2 (9.52%) Cisco
4 1 (4.76%) Juniper
4 1 (4.76%) Meraki
4 1 (4.76%) Oracle
4 1 (4.76%) VMware
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £21000.00 per annum + benefits
Posted: 3 days ago