Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for the Service Desk Analyst role in IT jobs within the Hertfordshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

 Service Desk Analyst
Location
3 months to
21 Aug 2008
Same period last year
Rank161174
Rank change on same period last yearUp+13
Matching permanent IT job ads88
As % of all UK permanent IT job ads sampled0.004 %0.003 %
As % of the category below0.190 %0.167 %
Salaries quoted87
Average minimum salary£23,000£16,714
Average salary£24,094£18,786
% change on same period last year+28.25 %
Average maximum salary£25,188£20,857
UK excluding London average salary£19,986£20,642
% change on same period last year-3.17 %
Hertfordshire IT Job Market, Job TitlesJob Titles
Hertfordshire
Matching permanent IT job ads42114779
As % of all UK permanent IT job ads sampled2.266 %1.992 %
Salaries quoted35774148
Average minimum salary£37,498£37,024
Average salary£41,340£40,384
% change on same period last year+2.36 %
Average maximum salary£45,182£43,744
UK excluding London average salary£38,072£39,428
% change on same period last year-3.43 %
Service Desk Analyst East of EnglandService Desk Analyst
East of England

Service Desk Analyst
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Desk Analyst across the Hertfordshire region as a proportion of the total demand within the Job Titles category.

Hertfordshire Service Desk Analyst Demand Trend

Service Desk Analyst
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hertfordshire region.

Hertfordshire Service Desk Analyst Salary Trend

Service Desk Analyst
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hertfordshire region over the 3 months to 21 August 2008.

Hertfordshire Service Desk Analyst Salary Histogram

Service Desk Analyst
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
HertfordDown-34£21,375+12.50 %
WatfordNew entry-1£35,000-
Service Desk Analyst East of EnglandService Desk Analyst
East of England

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT jobs across the Hertfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

122 (73.33 %)MS Office
219 (63.33 %)Lotus Notes
219 (63.33 %)Lotus
318 (60.00 %)Windows
414 (46.67 %)Novell
512 (40.00 %)Windows 2000
512 (40.00 %)Windows NT
512 (40.00 %)Windows XP
611 (36.67 %)Remedy
710 (33.33 %)Active Directory
710 (33.33 %)NetWare
710 (33.33 %)ITIL
88 (26.67 %)ZENworks
88 (26.67 %)LANDesk
97 (23.33 %)Incident Management
97 (23.33 %)Service Management
97 (23.33 %)Process Management
97 (23.33 %)MS Excel
97 (23.33 %)SLA
106 (20.00 %)ITSM
106 (20.00 %)Identity Management
115 (16.67 %)Finance
123 (10.00 %)Migration
123 (10.00 %)Microsoft
132 (6.667 %)Microsoft Certification
132 (6.667 %)ITIL Certification
132 (6.667 %)OpenView
132 (6.667 %)Windows Server 2003
132 (6.667 %)Banking
141 (3.333 %)OVSD

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT jobs across the Hertfordshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Hertfordshire IT Job Market, Application PlatformsApplication Platforms
119 (63.33 %)Lotus Notes
21 (3.333 %)MS Exchange
21 (3.333 %)Exchange Server 2003
Hertfordshire IT Job Market, ApplicationsApplications
122 (73.33 %)MS Office
27 (23.33 %)MS Excel
31 (3.333 %)MS PowerPoint
Hertfordshire IT Job Market, Communications & NetworkingCommunications & Networking
11 (3.333 %)LAN
11 (3.333 %)WAN
11 (3.333 %)TCP/IP
11 (3.333 %)SAN
11 (3.333 %)Internet
Hertfordshire IT Job Market, GeneralGeneral
15 (16.67 %)Finance
22 (6.667 %)Banking
31 (3.333 %)Insurance
Hertfordshire IT Job Market, Operating SystemsOperating Systems
118 (60.00 %)Windows
212 (40.00 %)Windows 2000
212 (40.00 %)Windows NT
212 (40.00 %)Windows XP
310 (33.33 %)NetWare
42 (6.667 %)Windows Server 2003
51 (3.333 %)Linux
Hertfordshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
110 (33.33 %)ITIL
27 (23.33 %)Service Management
27 (23.33 %)Process Management
27 (23.33 %)Incident Management
36 (20.00 %)ITSM
36 (20.00 %)Identity Management
43 (10.00 %)Migration
51 (3.333 %)Asset Management
51 (3.333 %)E-Procurement
51 (3.333 %)Disaster Recovery
51 (3.333 %)Problem Management
Hertfordshire IT Job Market, QualificationsQualifications
12 (6.667 %)Microsoft Certification
12 (6.667 %)ITIL Certification
21 (3.333 %)MCP
21 (3.333 %)MCSE
Hertfordshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
17 (23.33 %)SLA
Hertfordshire IT Job Market, System SoftwareSystem Software
110 (33.33 %)Active Directory
Hertfordshire IT Job Market, Systems ManagementSystems Management
18 (26.67 %)ZENworks
22 (6.667 %)OpenView
31 (3.333 %)OVSD
Hertfordshire IT Job Market, VendorsVendors
119 (63.33 %)Lotus
214 (46.67 %)Novell
311 (36.67 %)Remedy
48 (26.67 %)LANDesk
53 (10.00 %)Microsoft
61 (3.333 %)HP
61 (3.333 %)Dell
61 (3.333 %)Citrix
61 (3.333 %)Cisco