The statistics below represent IT jobs advertised across the Hertfordshire region that had Service Desk Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 117 134 137
Rank change year-on-year
+17 +3
Permanent jobs requiring a Service Desk Analyst 22 17 12
As % of all permanent IT jobs located in Hertfordshire 1.09% 0.72% 0.52%
As % of the Job Titles category 1.12% 0.74% 0.53%
Number of salaries quoted 22 16 11
Median salary £19,750 £21,000 £21,500
Median salary % change year-on-year
-5.95% -2.32%
90% offered a salary of more than £18,000 £19,000 £17,000
10% offered a salary of more than £29,600 £27,500 £30,000
UK excluding London median salary £22,500 £21,500 £21,500
% change year-on-year
+4.65% -
Service Desk Analyst
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hertfordshire
Permanent IT job ads with a match in the
Job Titles category
1959 2289 2258
As % of all permanent IT jobs located in Hertfordshire 97.08% 96.42% 97.45%
Number of salaries quoted 1677 1983 1867
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,000 £26,000 £25,500
10% offered a salary of more than £67,500 £65,000 £65,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Desk Analyst
Jobs Demand Trend in Hertfordshire

The demand trend of job ads across the Hertfordshire region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in Hertfordshire

Service Desk Analyst
Salary Trend in Hertfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Hertfordshire region.

Service Desk Analyst Salary Trend in Hertfordshire

Service Desk Analyst
Salary Histogram in Hertfordshire

This chart provides a salary histogram for IT jobs citing Service Desk Analyst across the Hertfordshire region over the 3 months to 26 September 2016.

Service Desk Analyst Salary Histogram in Hertfordshire

Service Desk Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Analyst within the Hertfordshire region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 16 £19,375 -
Rickmansworth +23 2 £29,750 +8.18%
Watford +7 2 £28,000 +27.27%
Borehamwood - 1 £24,000 -
Hoddesdon - 1 £21,500 -
Service Desk Analyst
East of England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 26 September 2016, Service Desk Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Hertfordshire region featuring Service Desk Analyst in the job title.

1 30 (78.95%) MS Office
2 21 (55.26%) SLA
3 20 (52.63%) Video Conferencing
4 16 (42.11%) Security Cleared
5 14 (36.84%) Windows
6 11 (28.95%) Active Directory
7 10 (26.32%) ITIL
8 9 (23.68%) Microsoft
9 7 (18.42%) Citrix
10 6 (15.79%) LAN
10 6 (15.79%) WAN
10 6 (15.79%) Windows XP
10 6 (15.79%) Service Management
10 6 (15.79%) Windows Server
11 5 (13.16%) iPad
11 5 (13.16%) MS Excel
12 4 (10.53%) HP
12 4 (10.53%) Project Management
12 4 (10.53%) French Language
12 4 (10.53%) Italian Language
12 4 (10.53%) Mentoring
13 3 (7.89%) Windows 7
13 3 (7.89%) MS Exchange
14 2 (5.26%) Cisco
14 2 (5.26%) MCSE
14 2 (5.26%) MCSA
14 2 (5.26%) Microsoft Certification
14 2 (5.26%) Skype for Business
15 1 (2.63%) VMware ESXi
15 1 (2.63%) Analytical Skills

Service Desk Analyst Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.89%) MS Exchange
2 2 (5.26%) Skype for Business
3 1 (2.63%) Exchange Server 2003
3 1 (2.63%) Office Communications Server
3 1 (2.63%) SharePoint
Applications
1 30 (78.95%) MS Office
2 5 (13.16%) MS Excel
Communications & Networking
1 6 (15.79%) LAN
1 6 (15.79%) WAN
2 1 (2.63%) Intranet
2 1 (2.63%) VPN
General
1 4 (10.53%) French Language
1 4 (10.53%) Italian Language
2 1 (2.63%) Manufacturing
Miscellaneous
1 20 (52.63%) Video Conferencing
2 5 (13.16%) iPad
3 1 (2.63%) Analytical Skills
3 1 (2.63%) Driving Licence
3 1 (2.63%) Smartphone
Operating Systems
1 14 (36.84%) Windows
2 6 (15.79%) Windows Server
2 6 (15.79%) Windows XP
3 3 (7.89%) Windows 7
4 1 (2.63%) Linux
4 1 (2.63%) Unix
4 1 (2.63%) Windows 10
4 1 (2.63%) Windows 8
4 1 (2.63%) Windows Server 2003
4 1 (2.63%) Windows Server 2008
4 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 10 (26.32%) ITIL
2 6 (15.79%) Service Management
3 4 (10.53%) Mentoring
3 4 (10.53%) Project Management
4 1 (2.63%) ITIL V3
4 1 (2.63%) Network Monitoring
4 1 (2.63%) Operations Management
4 1 (2.63%) Performance Management
4 1 (2.63%) Service Delivery
Qualifications
1 16 (42.11%) Security Cleared
2 2 (5.26%) MCSA
2 2 (5.26%) MCSE
2 2 (5.26%) Microsoft Certification
3 1 (2.63%) CCNA
3 1 (2.63%) CCNP
3 1 (2.63%) Cisco Certification
3 1 (2.63%) MCP
Quality Assurance & Compliance
1 21 (55.26%) SLA
System Software
1 11 (28.95%) Active Directory
2 1 (2.63%) Hyper-V
2 1 (2.63%) VMware ESXi
2 1 (2.63%) VMware Infrastructure
2 1 (2.63%) vSphere
Vendors
1 9 (23.68%) Microsoft
2 7 (18.42%) Citrix
3 4 (10.53%) HP
4 2 (5.26%) Cisco
5 1 (2.63%) VMware
Welwyn Garden City, Hertfordshire
Coal IT Services
Salary: From £22,000 to £27,000 per annum + benefits
Posted: 6 days ago