ITSM Contracts in Kent

IT Service Management (ITSM)
South East > Kent

The following table provides summary statistics for contract job vacancies advertised in Kent with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 3 June 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 Jun 2024
Same period 2023 Same period 2022
Rank 25 30 35
Rank change year-on-year +5 +5 -
Contract jobs citing ITSM 2 3 6
As % of all contract jobs advertised in Kent 0.93% 1.44% 2.06%
As % of the Processes & Methodologies category 1.55% 2.00% 2.37%
Number of daily rates quoted 1 2 6
10th Percentile - - £136
25th Percentile - - £140
Median daily rate (50th Percentile) £230 £200 £180
Median % change year-on-year +15.00% +11.11% -
75th Percentile - - £228
90th Percentile - - £250
South East median daily rate £485 £468 £500
% change year-on-year +3.53% -6.31% +4.17%

All Process and Methodology Skills
Kent

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Kent with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 129 150 253
As % of all contract IT jobs advertised in Kent 59.72% 72.12% 86.94%
Number of daily rates quoted 83 114 226
10th Percentile £205 £189 £189
25th Percentile £290 £205 £306
Median daily rate (50th Percentile) £438 £353 £465
Median % change year-on-year +24.11% -24.19% +24.00%
75th Percentile £550 £500 £588
90th Percentile £675 £651 £638
South East median daily rate £510 £505 £500
% change year-on-year +0.99% +1.00% +8.11%
Number of hourly rates quoted 14 7 5
10th Percentile £11.58 £42.78 £19.07
25th Percentile £15.00 £49.51 £23.50
Median hourly rate £19.50 £56.47 £33.00
Median % change year-on-year -65.47% +71.12% -16.37%
75th Percentile £44.09 £62.25 £33.86
90th Percentile £62.96 £71.72 £44.59
South East median hourly rate £47.50 £52.50 £21.97
% change year-on-year -9.52% +138.96% -15.50%

ITSM
Job Vacancy Trend in Kent

Job postings citing ITSM as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for ITSM in Kent

ITSM
Contractor Daily Rate Trend in Kent

3-month moving average daily rate quoted in jobs citing ITSM in Kent.

Daily rate trend for ITSM in Kent

ITSM
Contractor Hourly Rate Trend in Kent

3-month moving average hourly rates quoted in jobs citing ITSM in Kent.

Hourly rate trend for ITSM in Kent

ITSM
Contract Job Locations in Kent

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Kent region over the 6 months to 3 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Maidstone 0 1 - - 2
ITSM
South East

ITSM
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (50.00%) Microsoft Office
Communications & Networking
1 1 (50.00%) LAN
1 1 (50.00%) WAN
General
1 1 (50.00%) Manufacturing
1 1 (50.00%) Social Skills
Job Titles
1 2 (100.00%) Analyst
1 2 (100.00%) Support Analyst
2 1 (50.00%) Desktop Analyst
2 1 (50.00%) Desktop Support
2 1 (50.00%) Desktop Support Analyst
2 1 (50.00%) IT Analyst
2 1 (50.00%) IT Support
2 1 (50.00%) IT Support Analyst
2 1 (50.00%) Server Analyst
2 1 (50.00%) Server Support
2 1 (50.00%) Server Support Analyst
2 1 (50.00%) Windows Support Analyst
Operating Systems
1 1 (50.00%) Apple iOS
1 1 (50.00%) Windows
Processes & Methodologies
1 1 (50.00%) Incident Management
1 1 (50.00%) ITIL
1 1 (50.00%) Performance Measurement
1 1 (50.00%) Problem Management
1 1 (50.00%) Process Improvement
1 1 (50.00%) Service Management
Programming Languages
1 1 (50.00%) PowerShell
Quality Assurance & Compliance
1 1 (50.00%) SLA
System Software
1 1 (50.00%) Active Directory
1 1 (50.00%) Virtual Desktop
Vendors
1 1 (50.00%) Apple
1 1 (50.00%) Microsoft