The statistics below represent IT contracts advertised across the London region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
First Line Support Engineer
England / London
Rank 394 385 390
Rank change year-on-year
-9 +5
Contract jobs requiring a 1st Line Support Engineer 10 13 18
As % of all contract IT jobs located in London 0.052% 0.063% 0.085%
As % of the Job Titles category 0.054% 0.067% 0.090%
Number of daily rates quoted 2 2 8
Median daily rate £110 £114 £125
Median daily rate % change year-on-year
-3.50% -8.80%
UK excluding London median daily rate £111 £138 £138
% change year-on-year
-19.09% -
Number of hourly rates quoted 8 4 3
Median hourly rate £10.90 £11.50 £11.25
Median hourly rate % change year-on-year
-5.21% +2.22%
90% offered a hourly rate of more than £9.61 £11.50 £10.25
10% offered a hourly rate of more than £12.50 £12.20 £13.45
UK excluding London median hourly rate £12.00 £12.00 £13.00
% change year-on-year
- -7.69%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
18379 19532 20026
As % of all contract IT jobs located in London 94.86% 95.16% 94.77%
Number of daily rates quoted 13143 13698 14273
Median daily rate £475 £450 £440
Median daily rate % change year-on-year
+5.55% +2.27%
90% offered a daily rate of more than £300 £288 £270
10% offered a daily rate of more than £640 £625 £600
UK excluding London median daily rate £395 £380 £375
% change year-on-year
+3.94% +1.33%
Number of hourly rates quoted 246 305 351
Median hourly rate £21.50 £18.00 £17.50
Median hourly rate % change year-on-year
+19.47% +2.82%
90% offered a hourly rate of more than £11.32 £10.40 £12.50
10% offered a hourly rate of more than £50.00 £48.26 £35.00
UK excluding London median hourly rate £17.00 £17.50 £16.00
% change year-on-year
-2.85% +9.37%

1st Line Support Engineer
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Daily Rate Trend in London

1st Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Hourly Rate Trend in London

1st Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hounslow - 3 - -
City of London -9 1 £110 - 1
Canary Wharf - 1 - -
Bromley - 1 - -
Romford - 1 - -
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 16 January 2017, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support Engineer in the job title.

1 9 (39.13%) Windows
2 8 (34.78%) Microsoft
2 8 (34.78%) Active Directory
3 6 (26.09%) MS Office
4 5 (21.74%) MS Excel
5 4 (17.39%) Windows 7
6 3 (13.04%) Windows Server
6 3 (13.04%) ITIL
6 3 (13.04%) Degree
7 2 (8.70%) Fat Client
7 2 (8.70%) DV Cleared
7 2 (8.70%) Security Cleared
7 2 (8.70%) Windows XP
7 2 (8.70%) MS Exchange
7 2 (8.70%) SLA
7 2 (8.70%) Citrix
7 2 (8.70%) Service Management
7 2 (8.70%) Thin Client
7 2 (8.70%) Exchange Server 2010
8 1 (4.35%) ITIL V3
8 1 (4.35%) Terminal Services
8 1 (4.35%) Blackberry
8 1 (4.35%) Blackberry Enterprise Server
8 1 (4.35%) Configuration Management
8 1 (4.35%) Change Management
8 1 (4.35%) Wi-Fi
8 1 (4.35%) Telecoms
8 1 (4.35%) Advertising
8 1 (4.35%) VMware
8 1 (4.35%) Mac OS X

1st Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (8.70%) Exchange Server 2010
1 2 (8.70%) MS Exchange
2 1 (4.35%) Blackberry Enterprise Server
2 1 (4.35%) Exchange Server 2013
2 1 (4.35%) SharePoint
Applications
1 6 (26.09%) MS Office
2 5 (21.74%) MS Excel
Cloud Services
1 1 (4.35%) Office 365
Communications & Networking
1 1 (4.35%) IP Telephony
1 1 (4.35%) LAN
1 1 (4.35%) VoIP
1 1 (4.35%) Wi-Fi
General
1 1 (4.35%) Advertising
1 1 (4.35%) Retail
1 1 (4.35%) Telecoms
Miscellaneous
1 2 (8.70%) Fat Client
1 2 (8.70%) Thin Client
2 1 (4.35%) Blackberry
2 1 (4.35%) Driving Licence
2 1 (4.35%) PKI
2 1 (4.35%) Video Conferencing
Operating Systems
1 9 (39.13%) Windows
2 4 (17.39%) Windows 7
3 3 (13.04%) Windows Server
4 2 (8.70%) Windows XP
5 1 (4.35%) Linux
5 1 (4.35%) Mac OS X
5 1 (4.35%) Windows 10
5 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 3 (13.04%) ITIL
2 2 (8.70%) Service Management
3 1 (4.35%) Change Management
3 1 (4.35%) Configuration Management
3 1 (4.35%) Incident Management
3 1 (4.35%) ITIL V3
3 1 (4.35%) Time Management
Programming Languages
1 1 (4.35%) C
Qualifications
1 3 (13.04%) Degree
2 2 (8.70%) DV Cleared
2 2 (8.70%) Security Cleared
3 1 (4.35%) DBS Check
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 8 (34.78%) Active Directory
2 1 (4.35%) Terminal Services
2 1 (4.35%) XenApp
Systems Management
1 1 (4.35%) AirWatch
1 1 (4.35%) Forefront Identity Manager
1 1 (4.35%) SCCM
Vendors
1 8 (34.78%) Microsoft
2 2 (8.70%) Citrix
3 1 (4.35%) Apple
3 1 (4.35%) VMware