The table below looks at the statistics for the 1st Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 382 418 412
Rank change year-on-year
+36 -6
Contract jobs requiring a 1st Line Support Engineer 29 7 10
As % of all contract IT jobs located in London 0.12% 0.028% 0.038%
As % of the Job Titles category 0.13% 0.030% 0.040%
Number of daily rates quoted 3 2 3
Average daily rate
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of your Daily Rate
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£120 £123 £105
Average daily rate % change year-on-year
-2.04% +16.66%
90% offered a daily rate of more than £106 £121 £103
10% offered a daily rate of more than £164 £125 £181
UK excluding London average daily rate £128 - £115
Number of hourly rates quoted 24 1 5
Average hourly rate £11.00 £10.57 £10.50
Average hourly rate % change year-on-year
+4.06% +0.66%
90% offered a hourly rate of more than £10.50 £10.57 £10.00
10% offered a hourly rate of more than £13.95 £10.57 £11.50
UK excluding London average hourly rate £15.75 £15.00 £12.00
% change year-on-year
+5.00% +25.00%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22045 23287 24756
As % of all contract IT jobs located in London 92.54% 92.78% 93.10%
Number of daily rates quoted 14996 15957 16253
Average daily rate £425 £438 £425
Average daily rate % change year-on-year
-2.85% +2.94%
90% offered a daily rate of more than £270 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 425 446 630
Average hourly rate £17.50 £19.50 £19.52
Average hourly rate % change year-on-year
-10.25% -0.10%
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £45.00 £40.00 £45.00
UK excluding London average hourly rate £16.50 £17.00 £18.68
% change year-on-year
-2.94% -8.98%

1st Line Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Daily Rate Trend in London

1st Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Hourly Rate Trend in London

1st Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 3 £175 -
Bromley - - - -
Hounslow - - - -
Sidcup - - - -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 20 August 2014, IT contractor jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 59 (88.06%) Windows
2 55 (82.09%) MS Office
3 53 (79.10%) Active Directory
4 52 (77.61%) Windows 7
5 46 (68.66%) ITIL
6 44 (65.67%) MS Excel
7 12 (17.91%) Windows XP
8 7 (10.45%) Microsoft
9 6 (8.96%) Telecoms
10 4 (5.97%) TCP/IP
10 4 (5.97%) CRM
11 2 (2.99%) MCTS
11 2 (2.99%) MCITP
11 2 (2.99%) Incident Management
11 2 (2.99%) Exchange Server 2003
11 2 (2.99%) Blackberry
11 2 (2.99%) Social Media
11 2 (2.99%) Office 365
11 2 (2.99%) Linux
11 2 (2.99%) MCP
11 2 (2.99%) VPN
11 2 (2.99%) MCSE
11 2 (2.99%) MS Exchange
11 2 (2.99%) Citrix
11 2 (2.99%) Microsoft Certification
11 2 (2.99%) Apple
11 2 (2.99%) NHS
11 2 (2.99%) Salesforce.com
11 2 (2.99%) Windows Server 2003
11 2 (2.99%) Internet

1st Line Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 20 August 2014, IT contractor jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.99%) MS Exchange
1 2 (2.99%) Exchange Server 2003
Applications
1 55 (82.09%) MS Office
2 44 (65.67%) MS Excel
3 1 (1.49%) Spreadsheet
Cloud Services
1 2 (2.99%) Office 365
Communications & Networking
1 4 (5.97%) TCP/IP
2 2 (2.99%) VPN
2 2 (2.99%) Internet
3 1 (1.49%) LAN
3 1 (1.49%) WAN
General
1 6 (8.96%) Telecoms
2 1 (1.49%) Finance
2 1 (1.49%) French Language
2 1 (1.49%) German Language
2 1 (1.49%) Spanish Language
Miscellaneous
1 2 (2.99%) NHS
1 2 (2.99%) Blackberry
1 2 (2.99%) Social Media
Operating Systems
1 59 (88.06%) Windows
2 52 (77.61%) Windows 7
3 12 (17.91%) Windows XP
4 2 (2.99%) Windows Server 2003
4 2 (2.99%) Linux
5 1 (1.49%) Windows 2000
5 1 (1.49%) Windows 8
5 1 (1.49%) Windows Vista
5 1 (1.49%) Android
5 1 (1.49%) Windows Server 2008
Processes & Methodologies
1 46 (68.66%) ITIL
2 4 (5.97%) CRM
3 2 (2.99%) Incident Management
4 1 (1.49%) Capacity Management
4 1 (1.49%) Performance Analysis
Qualifications
1 2 (2.99%) MCP
1 2 (2.99%) MCSE
1 2 (2.99%) Microsoft Certification
1 2 (2.99%) MCTS
1 2 (2.99%) MCITP
2 1 (1.49%) DV Cleared
2 1 (1.49%) Security Cleared
System Software
1 53 (79.10%) Active Directory
Systems Management
1 1 (1.49%) NetBackup
Vendors
1 7 (10.45%) Microsoft
2 2 (2.99%) Citrix
2 2 (2.99%) Apple
2 2 (2.99%) Salesforce.com
3 1 (1.49%) Bloomberg
3 1 (1.49%) Veritas
West London
Marcus Donald People
Rate: £8 to £10 per hour
Posted: Yesterday