The statistics below represent IT contracts advertised across the London region that had 1st Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Jun 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 427 417 366
Rank change year-on-year
-10 -51
Contract jobs requiring a 1st Line Support Engineer 1 14 51
As % of all contract IT jobs located in London 0.005% 0.060% 0.22%
As % of the Job Titles category 0.005% 0.063% 0.23%
Number of daily rates quoted 1 5 9
Median daily rate £100 £120 £110
Median daily rate % change year-on-year
-16.66% +9.09%
UK excluding London median daily rate £115 £140 £115
% change year-on-year
-17.85% +21.73%
Number of hourly rates quoted 0 3 39
Median hourly rate - £16.00 £11.00
Median hourly rate % change year-on-year
- +45.45%
UK excluding London median hourly rate £11.00 £11.25 £13.00
% change year-on-year
-2.22% -13.46%
1st Line Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20558 22106 21788
As % of all contract IT jobs located in London 95.14% 94.61% 95.11%
Number of daily rates quoted 14897 15440 15139
Median daily rate £463 £438 £425
Median daily rate % change year-on-year
+5.71% +2.94%
90% offered a daily rate of more than £295 £275 £260
10% offered a daily rate of more than £625 £600 £600
UK excluding London median daily rate £396 £370 £350
% change year-on-year
+7.02% +5.71%
Number of hourly rates quoted 222 369 391
Median hourly rate £17.50 £19.72 £17.50
Median hourly rate % change year-on-year
-11.23% +12.65%
90% offered a hourly rate of more than £12.00 £11.00 £11.00
10% offered a hourly rate of more than £43.00 £52.17 £37.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

1st Line Support Engineer
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured 1st Line Support Engineer in the job title.

1st Line Support Engineer Jobs Demand Trend in London

1st Line Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Daily Rate Trend in London

1st Line Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the London region.

1st Line Support Engineer Hourly Rate Trend in London

1st Line Support Engineer Skill Set
Top 30 Related IT Skills in London

For the 6 months to 29 June 2016, 1st Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring 1st Line Support Engineer in the job title.

1 11 (84.62%) Microsoft
2 9 (69.23%) MS Office
3 7 (53.85%) ITIL
3 7 (53.85%) Windows
4 6 (46.15%) Active Directory
5 5 (38.46%) Windows XP
5 5 (38.46%) MS Exchange
6 4 (30.77%) SharePoint
6 4 (30.77%) SCCM
6 4 (30.77%) Windows 7
6 4 (30.77%) Skype for Business
7 3 (23.08%) Mac OS X
8 2 (15.38%) Microsoft Certification
8 2 (15.38%) Dell
8 2 (15.38%) Citrix
8 2 (15.38%) TCP/IP
8 2 (15.38%) VPN
8 2 (15.38%) SLA
8 2 (15.38%) Change Management
8 2 (15.38%) Windows Server
8 2 (15.38%) Windows Server 2003
8 2 (15.38%) Exchange Server 2007
8 2 (15.38%) Android
8 2 (15.38%) iPhone
8 2 (15.38%) Windows Server 2008
8 2 (15.38%) Exchange Server 2010
8 2 (15.38%) Windows Server 2012
9 1 (7.69%) Exchange Server 2013
9 1 (7.69%) ITIL Foundation Certificate
9 1 (7.69%) Patch Management

1st Line Support Engineer Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (38.46%) MS Exchange
2 4 (30.77%) SharePoint
2 4 (30.77%) Skype for Business
3 2 (15.38%) Exchange Server 2007
3 2 (15.38%) Exchange Server 2010
4 1 (7.69%) Confluence
4 1 (7.69%) Exchange Server 2003
4 1 (7.69%) Exchange Server 2013
Applications
1 9 (69.23%) MS Office
2 1 (7.69%) MS Excel
Cloud Services
1 1 (7.69%) Google Apps
1 1 (7.69%) Office 365
Communications & Networking
1 2 (15.38%) TCP/IP
1 2 (15.38%) VPN
2 1 (7.69%) Firewall
2 1 (7.69%) FTP
2 1 (7.69%) Remote Desktop
2 1 (7.69%) SSH
2 1 (7.69%) Wi-Fi
2 1 (7.69%) Wireless
Database & Business Intelligence
1 1 (7.69%) Data Mining
General
1 1 (7.69%) Finance
1 1 (7.69%) Legal
1 1 (7.69%) Telecoms
Miscellaneous
1 2 (15.38%) iPhone
2 1 (7.69%) Blackberry
2 1 (7.69%) Data Centre
2 1 (7.69%) iPad
2 1 (7.69%) PDA
2 1 (7.69%) Wiki
Operating Systems
1 7 (53.85%) Windows
2 5 (38.46%) Windows XP
3 4 (30.77%) Windows 7
4 3 (23.08%) Mac OS X
5 2 (15.38%) Android
5 2 (15.38%) Windows Server
5 2 (15.38%) Windows Server 2003
5 2 (15.38%) Windows Server 2008
5 2 (15.38%) Windows Server 2012
6 1 (7.69%) Linux
6 1 (7.69%) Unix
6 1 (7.69%) Windows 10
6 1 (7.69%) Windows 8
Processes & Methodologies
1 7 (53.85%) ITIL
2 2 (15.38%) Change Management
3 1 (7.69%) Fault Analysis
3 1 (7.69%) Patch Management
3 1 (7.69%) Problem Management
Qualifications
1 2 (15.38%) Microsoft Certification
2 1 (7.69%) A+ Certification
2 1 (7.69%) CCNA
2 1 (7.69%) CCNP
2 1 (7.69%) CCVP
2 1 (7.69%) Cisco Certification
2 1 (7.69%) DBS Check
2 1 (7.69%) ITIL Foundation Certificate
2 1 (7.69%) MCITP
2 1 (7.69%) MCSA
2 1 (7.69%) MOS
Quality Assurance & Compliance
1 2 (15.38%) SLA
System Software
1 6 (46.15%) Active Directory
2 1 (7.69%) Samba
Systems Management
1 4 (30.77%) SCCM
2 1 (7.69%) NetVault Backup
Vendors
1 11 (84.62%) Microsoft
2 2 (15.38%) Citrix
2 2 (15.38%) Dell
3 1 (7.69%) Apple
3 1 (7.69%) Cisco
3 1 (7.69%) Google