The first table below looks at the demand for the 1st Line Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support Engineer in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
First Line Support Engineer
Rank 373 410 437
Rank change year-on-year
+37 +27
Contract jobs requiring a 1st Line Support Engineer 4 5 5
As % of all contract IT jobs located in London 0.018% 0.019% 0.016%
As % of the Job Titles category 0.020% 0.020% 0.017%
Number of daily rates quoted 0 0 1
Average daily rate - - £450
UK excluding London average daily rate £150 £150 -
Number of hourly rates quoted 2 3 2
Average hourly rate £11.50 £11.25 £13.25
Average hourly rate % change year-on-year
+2.22% -15.09%
UK excluding London average hourly rate £12.00 £11.00 £11.83
% change year-on-year
+9.09% -6.97%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category
19942 24907 28750
As % of all contract IT jobs located in London 92.08% 92.46% 92.52%
Number of daily rates quoted 13399 16045 18461
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 450 624 677
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
1st Line Support Engineer
England

1st Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

London 1st Line Support Engineer Jobs Demand Trend

1st Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support Engineer across the London region.

London 1st Line Support Engineer Daily Rate Trend

1st Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support Engineer across the London region.

London 1st Line Support Engineer Hourly Rate Trend

1st Line Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support Engineer within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of London +16 3 - -
1st Line Support Engineer
England

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title.

1 8 (66.67%) Windows
2 6 (50.00%) Active Directory
2 6 (50.00%) Windows 7
3 5 (41.67%) Microsoft
4 4 (33.33%) MS Office
4 4 (33.33%) ITIL
4 4 (33.33%) MS Exchange
4 4 (33.33%) Exchange Server 2003
5 3 (25.00%) HTTP
5 3 (25.00%) Windows Server 2003
6 2 (16.67%) Blackberry
6 2 (16.67%) NHS
6 2 (16.67%) Cisco Certification
6 2 (16.67%) Microsoft Certification
6 2 (16.67%) TCP/IP
6 2 (16.67%) VPN
6 2 (16.67%) Windows XP
6 2 (16.67%) Ethernet
6 2 (16.67%) Windows 2000
6 2 (16.67%) MCSE
6 2 (16.67%) Exchange Server 2010
6 2 (16.67%) MCDST
6 2 (16.67%) MCITP
6 2 (16.67%) Exchange Server 2007
6 2 (16.67%) CCNA
7 1 (8.333%) Windows Server 2008
7 1 (8.333%) Incident Management
7 1 (8.333%) French Language
7 1 (8.333%) Japanese Language
7 1 (8.333%) Portuguese Language

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (8.333%) COM
Application Platforms
1 4 (33.33%) MS Exchange
1 4 (33.33%) Exchange Server 2003
2 2 (16.67%) Exchange Server 2010
2 2 (16.67%) Exchange Server 2007
3 1 (8.333%) Lync
Applications
1 4 (33.33%) MS Office
2 1 (8.333%) MS Excel
Communications & Networking
1 3 (25.00%) HTTP
2 2 (16.67%) TCP/IP
2 2 (16.67%) VPN
2 2 (16.67%) Ethernet
3 1 (8.333%) Firewall
3 1 (8.333%) LAN
3 1 (8.333%) RIP
3 1 (8.333%) EIGRP
3 1 (8.333%) OSPF
3 1 (8.333%) BGP
General
1 1 (8.333%) French Language
1 1 (8.333%) Japanese Language
1 1 (8.333%) Portuguese Language
1 1 (8.333%) Financial Institution
1 1 (8.333%) Finance
1 1 (8.333%) Publishing
Miscellaneous
1 2 (16.67%) Blackberry
1 2 (16.67%) NHS
Operating Systems
1 8 (66.67%) Windows
2 6 (50.00%) Windows 7
3 3 (25.00%) Windows Server 2003
4 2 (16.67%) Windows XP
4 2 (16.67%) Windows 2000
5 1 (8.333%) Windows Server 2008
Processes & Methodologies
1 4 (33.33%) ITIL
2 1 (8.333%) Incident Management
2 1 (8.333%) Change Control
Qualifications
1 2 (16.67%) Cisco Certification
1 2 (16.67%) Microsoft Certification
1 2 (16.67%) MCSE
1 2 (16.67%) MCDST
1 2 (16.67%) MCITP
1 2 (16.67%) CCNA
2 1 (8.333%) MCP
2 1 (8.333%) A+ Certification
System Software
1 6 (50.00%) Active Directory
Vendors
1 5 (41.67%) Microsoft
2 1 (8.333%) F5
2 1 (8.333%) Cisco
2 1 (8.333%) Juniper
2 1 (8.333%) Apple
2 1 (8.333%) CheckPoint
2 1 (8.333%) Adobe
2 1 (8.333%) McAfee
City of London
It will also be essential to have excellent time management whilst being methodical in your working approach. The ideal candidate for this role will have strong experience in:...
Capita Resourcing Ltd
Rate: £250 - £280 per day
Posted: 23 May 2013
City, London
The ideal candidate for this role will have strong experience in: Active Directory Office 2007/2010 Windows 7 Windows XP Server Support Call Logging Microsoft Exchange 2003 You...
Capita Resourcing - IT Resourcing
Rate: £250 - £280 per day
Posted: 22 May 2013