1st Line Support Engineer Contracts in London

First Line Support Engineer
England > London

The median First Line Support Engineer daily rate in London is £144 according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 387 480 589
Rank change year-on-year +93 +109 -116
Contract jobs requiring a 1st Line Support Engineer 14 15 23
As % of all contract jobs advertised in London 0.080% 0.058% 0.060%
As % of the Job Titles category 0.086% 0.061% 0.062%
Number of daily rates quoted 11 15 19
10th Percentile £103 £141 £120
25th Percentile £111 £150 £128
Median daily rate (50th Percentile) £144 £175 £140
Median % change year-on-year -17.71% +25.00% +21.74%
75th Percentile £156 £191 £163
90th Percentile £195 £198 £209
England median daily rate £130 £175 £150
% change year-on-year -25.71% +16.67% +7.14%
Number of hourly rates quoted 1 0 2
10th Percentile - - £23.48
25th Percentile £23.13 - £26.44
Median hourly rate £26.25 - £32.25
75th Percentile £29.38 - £38.44
90th Percentile - - £41.63
England median hourly rate £21.88 £15.00 £22.00
% change year-on-year +45.83% -31.82% +62.96%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,262 24,406 36,823
% of contract IT jobs with a recognized job title 93.45% 95.15% 95.30%
Number of daily rates quoted 11,760 17,762 27,009
10th Percentile £325 £363 £375
25th Percentile £441 £463 £473
Median daily rate (50th Percentile) £550 £578 £575
Median % change year-on-year -4.76% +0.43% +9.52%
75th Percentile £681 £700 £688
90th Percentile £800 £800 £775
England median daily rate £525 £550 £528
% change year-on-year -4.55% +4.27% +7.11%
Number of hourly rates quoted 319 282 435
10th Percentile £16.02 £18.00 £16.25
25th Percentile £20.22 £22.53 £22.59
Median hourly rate £27.50 £36.00 £35.00
Median % change year-on-year -23.61% +2.86% +15.32%
75th Percentile £44.25 £62.64 £49.25
90th Percentile £65.23 £82.48 £66.30
England median hourly rate £37.18 £45.00 £23.00
% change year-on-year -17.38% +95.65% +6.98%

1st Line Support Engineer
Job Vacancy Trend in London

Job postings that featured 1st Line Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 1st Line Support Engineer in London

1st Line Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 1st Line Support Engineer in London.

Daily rate trend for 1st Line Support Engineer in London

1st Line Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 1st Line Support Engineer in London.

Hourly rate trend for 1st Line Support Engineer in London

1st Line Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Engineer within the London region over the 6 months to 23 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +36 2 £190 +1.33% 2
1st Line Support Engineer
England

1st Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 23 May 2024, 1st Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 1st Line Support Engineer in the job title.

1 10 (71.43%) Windows
2 8 (57.14%) Microsoft
2 8 (57.14%) Windows 7
3 6 (42.86%) Active Directory
3 6 (42.86%) Microsoft 365
3 6 (42.86%) WhatsApp
4 5 (35.71%) Microsoft Office
4 5 (35.71%) Degree
5 4 (28.57%) Time Management
5 4 (28.57%) SC Cleared
5 4 (28.57%) Security Cleared
5 4 (28.57%) Organisational Skills
5 4 (28.57%) Social Skills
5 4 (28.57%) Presentation Skills
5 4 (28.57%) User Experience
5 4 (28.57%) Analytical Skills
5 4 (28.57%) Decision-Making
6 3 (21.43%) Proactive Monitoring
6 3 (21.43%) OneDrive
6 3 (21.43%) Proactive Maintenance
6 3 (21.43%) Retail
6 3 (21.43%) Windows Server 2008
6 3 (21.43%) DHCP
6 3 (21.43%) VPN
6 3 (21.43%) DNS
6 3 (21.43%) SLA
6 3 (21.43%) Citrix
6 3 (21.43%) Wi-Fi
6 3 (21.43%) Finance
7 2 (14.29%) Advertising

1st Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (35.71%) Microsoft Office
Cloud Services
1 6 (42.86%) Microsoft 365
1 6 (42.86%) WhatsApp
2 3 (21.43%) OneDrive
3 1 (7.14%) Cloud Computing
Communications & Networking
1 3 (21.43%) DHCP
1 3 (21.43%) DNS
1 3 (21.43%) VPN
1 3 (21.43%) Wi-Fi
2 1 (7.14%) LAN
2 1 (7.14%) WAN
General
1 4 (28.57%) Analytical Skills
1 4 (28.57%) Organisational Skills
1 4 (28.57%) Presentation Skills
1 4 (28.57%) Social Skills
2 3 (21.43%) Finance
2 3 (21.43%) Retail
3 2 (14.29%) Advertising
4 1 (7.14%) German Language
4 1 (7.14%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (7.14%) XMPP
Miscellaneous
1 1 (7.14%) BYOD
1 1 (7.14%) Photography
Operating Systems
1 10 (71.43%) Windows
2 8 (57.14%) Windows 7
3 3 (21.43%) Windows Server 2008
4 1 (7.14%) Android
4 1 (7.14%) Apple iOS
4 1 (7.14%) Windows 10
Processes & Methodologies
1 4 (28.57%) Decision-Making
1 4 (28.57%) Time Management
1 4 (28.57%) User Experience
2 3 (21.43%) Proactive Maintenance
2 3 (21.43%) Proactive Monitoring
3 2 (14.29%) Customer Requirements
3 2 (14.29%) Customer Service
3 2 (14.29%) Information Security
3 2 (14.29%) Technical Leadership
4 1 (7.14%) Customer Experience
4 1 (7.14%) ITIL
4 1 (7.14%) Multi-Factor Authentication
4 1 (7.14%) Two-Factor Authentication
Qualifications
1 5 (35.71%) Degree
2 4 (28.57%) SC Cleared
2 4 (28.57%) Security Cleared
3 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 3 (21.43%) SLA
System Software
1 6 (42.86%) Active Directory
Vendors
1 8 (57.14%) Microsoft
2 3 (21.43%) Citrix
3 1 (7.14%) Apple
3 1 (7.14%) Dell
3 1 (7.14%) ServiceNow