The table below looks at the statistics for the IT Support Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support Analyst in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 361 368 337
Rank change year-on-year
+7 -31
Contract jobs requiring an IT Support Analyst 25 33 35
As % of all contract IT jobs located in London 0.12% 0.15% 0.18%
As % of the Job Titles category 0.13% 0.16% 0.19%
Number of daily rates quoted 9 9 8
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£133 £200 £191
Average daily rate % change year-on-year
-33.75% +4.84%
90% offered a daily rate of more than £116 £155 £141
10% offered a daily rate of more than £180 £280 £300
UK excluding London average daily rate £170 £120 £158
% change year-on-year
+41.66% -23.80%
Number of hourly rates quoted 7 5 16
Average hourly rate £12.50 £19.50 £19.00
Average hourly rate % change year-on-year
-35.89% +2.63%
90% offered a hourly rate of more than £11.59 £17.50 £15.50
10% offered a hourly rate of more than £16.90 £30.10 £19.50
UK excluding London average hourly rate £17.50 £16.00 £13.00
% change year-on-year
+9.37% +23.07%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19129 20370 18381
As % of all contract IT jobs located in London 92.49% 93.18% 93.30%
Number of daily rates quoted 13552 13895 12393
Average daily rate £440 £435 £425
Average daily rate % change year-on-year
+1.14% +2.35%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 316 377 506
Average hourly rate £18.00 £20.00 £20.00
Average hourly rate % change year-on-year
-10.00% -
90% offered a hourly rate of more than £12.50 £12.75 £12.50
10% offered a hourly rate of more than £40.00 £40.00 £42.50
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support Analyst across the London region.

IT Support Analyst Daily Rate Trend in London

IT Support Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support Analyst across the London region.

IT Support Analyst Hourly Rate Trend in London

IT Support Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +12 5 £100 -38.46% 5
Docklands, London - - - -
Wimbledon - - - -
Chiswick - - - - 2
Carshalton - - - -
Chessington - - - -
Croydon - - - -
Teddington - - - - 1
Twickenham - - - -
Wembley - - - -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 29 January 2015, IT contractor jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title.

1 56 (81.16%) Windows
2 35 (50.72%) Active Directory
3 33 (47.83%) Windows 7
4 29 (42.03%) MS Office
5 26 (37.68%) Microsoft
6 16 (23.19%) MS Excel
7 15 (21.74%) Windows XP
7 15 (21.74%) Finance
7 15 (21.74%) VMware
8 14 (20.29%) MS Exchange
8 14 (20.29%) Windows Server 2008
9 13 (18.84%) Citrix
10 12 (17.39%) ITIL
11 10 (14.49%) Windows Server 2003
12 9 (13.04%) Blackberry
12 9 (13.04%) TCP/IP
12 9 (13.04%) Cisco
12 9 (13.04%) Management Information System
12 9 (13.04%) Incident Management
13 8 (11.59%) Windows Server 2012
14 7 (10.14%) Windows 8
14 7 (10.14%) Degree
14 7 (10.14%) Dell
14 7 (10.14%) DNS
15 6 (8.70%) DHCP
15 6 (8.70%) ITIL Certification
15 6 (8.70%) Banking
15 6 (8.70%) Law
15 6 (8.70%) Exchange Server 2010
15 6 (8.70%) VMware Infrastructure

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 29 January 2015, IT contractor jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (20.29%) MS Exchange
2 6 (8.70%) Exchange Server 2010
3 3 (4.35%) WorkSite
4 2 (2.90%) SharePoint
4 2 (2.90%) Exchange Server 2003
4 2 (2.90%) SharePoint 2010
5 1 (1.45%) SharePoint 2013
5 1 (1.45%) Confluence
5 1 (1.45%) Exchange Server 2007
5 1 (1.45%) Blackberry Enterprise Server
Applications
1 29 (42.03%) MS Office
2 16 (23.19%) MS Excel
3 5 (7.25%) MS PowerPoint
4 1 (1.45%) Adobe Creative Suite
4 1 (1.45%) MS Visio
Business Applications
1 1 (1.45%) Markit EDM
Cloud Services
1 2 (2.90%) Google Apps
2 1 (1.45%) Amazon AWS
Communications & Networking
1 9 (13.04%) TCP/IP
2 7 (10.14%) DNS
3 6 (8.70%) DHCP
4 4 (5.80%) VoIP
4 4 (5.80%) Cisco IPT
5 3 (4.35%) Wireless
5 3 (4.35%) WAN
5 3 (4.35%) LAN
5 3 (4.35%) VPN
6 2 (2.90%) Firewall
7 1 (1.45%) PuTTY
7 1 (1.45%) Wi-Fi
7 1 (1.45%) VLAN
7 1 (1.45%) Telnet
7 1 (1.45%) SAN
7 1 (1.45%) 3G
7 1 (1.45%) Intranet
7 1 (1.45%) Internet
Database & Business Intelligence
1 2 (2.90%) SQL Server
2 1 (1.45%) SQL Server 2012
Development Applications
1 1 (1.45%) Subversion
1 1 (1.45%) JIRA
General
1 15 (21.74%) Finance
2 6 (8.70%) Banking
2 6 (8.70%) Law
3 3 (4.35%) Legal
3 3 (4.35%) Telecoms
3 3 (4.35%) Mandarin Language
4 1 (1.45%) Front Office
4 1 (1.45%) Back Office
4 1 (1.45%) Advertising
4 1 (1.45%) Publishing
4 1 (1.45%) International Banking
Libraries, Frameworks & Software Standards
1 2 (2.90%) .NET
1 2 (2.90%) .NET Framework
2 1 (1.45%) Web Services
Miscellaneous
1 9 (13.04%) Blackberry
1 9 (13.04%) Management Information System
2 5 (7.25%) Client/Server
3 4 (5.80%) Video Conferencing
4 3 (4.35%) FMCG
5 2 (2.90%) Replication
5 2 (2.90%) iPad
5 2 (2.90%) Analytical Skills
6 1 (1.45%) iPhone
6 1 (1.45%) Handset
6 1 (1.45%) PDA
6 1 (1.45%) CMDB
6 1 (1.45%) Mathematics
6 1 (1.45%) NHS
Operating Systems
1 56 (81.16%) Windows
2 33 (47.83%) Windows 7
3 15 (21.74%) Windows XP
4 14 (20.29%) Windows Server 2008
5 10 (14.49%) Windows Server 2003
6 8 (11.59%) Windows Server 2012
7 7 (10.14%) Windows 8
8 5 (7.25%) Windows Vista
8 5 (7.25%) Mac OS X
9 4 (5.80%) Linux
10 2 (2.90%) Android
11 1 (1.45%) Apple iOS
11 1 (1.45%) Mac OS
Processes & Methodologies
1 12 (17.39%) ITIL
2 9 (13.04%) Incident Management
3 4 (5.80%) Document Management
3 4 (5.80%) Disaster Recovery
4 3 (4.35%) Information Security
4 3 (4.35%) Asset Management
5 2 (2.90%) Service Management
5 2 (2.90%) Service Delivery
5 2 (2.90%) Time Management
5 2 (2.90%) IT Governance
5 2 (2.90%) Requirements Analysis
5 2 (2.90%) Practice Management
5 2 (2.90%) ITSM
5 2 (2.90%) Performance Monitoring
6 1 (1.45%) Kalman Filter
6 1 (1.45%) Coaching
6 1 (1.45%) ITIL V3
6 1 (1.45%) Change Control
6 1 (1.45%) Risk Assessment
6 1 (1.45%) Software Testing
Programming Languages
1 3 (4.35%) SQL
2 1 (1.45%) C
Qualifications
1 7 (10.14%) Degree
2 6 (8.70%) ITIL Certification
3 2 (2.90%) MCP
3 2 (2.90%) Microsoft Certification
4 1 (1.45%) ITIL Foundation Certificate
4 1 (1.45%) CTC Cleared
4 1 (1.45%) Security Cleared
4 1 (1.45%) MCTS
4 1 (1.45%) MCITP
4 1 (1.45%) MOS
4 1 (1.45%) A+ Certification
4 1 (1.45%) MCSE
4 1 (1.45%) MCSA
Quality Assurance & Compliance
1 2 (2.90%) SLA
2 1 (1.45%) Sarbanes-Oxley
System Software
1 35 (50.72%) Active Directory
2 6 (8.70%) VMware Infrastructure
3 5 (7.25%) XenApp
3 5 (7.25%) Terminal Services
4 4 (5.80%) MetaFrame
5 2 (2.90%) XenDesktop
6 1 (1.45%) Hyper-V
6 1 (1.45%) VMware Workstation
Systems Management
1 5 (7.25%) WSUS
2 4 (5.80%) SCCM
2 4 (5.80%) NetBackup
3 1 (1.45%) Puppet
3 1 (1.45%) DameWare
3 1 (1.45%) Backup Exec
3 1 (1.45%) Norton AntiVirus
3 1 (1.45%) Control-M
3 1 (1.45%) OpenView
Vendors
1 26 (37.68%) Microsoft
2 15 (21.74%) VMware
3 13 (18.84%) Citrix
4 9 (13.04%) Cisco
5 7 (10.14%) Dell
6 5 (7.25%) HP
6 5 (7.25%) Reuters
6 5 (7.25%) Bloomberg
6 5 (7.25%) Symantec
7 4 (5.80%) Apple
7 4 (5.80%) Veritas
8 3 (4.35%) AppSense
8 3 (4.35%) Adobe
9 2 (2.90%) Nortel
9 2 (2.90%) LANDesk
9 2 (2.90%) Google
9 2 (2.90%) Mitel
10 1 (1.45%) DataCash
10 1 (1.45%) Ogone
10 1 (1.45%) Rackspace
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