The statistics below represent IT jobs advertised across the London region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
IT Support Analyst
England / London
Rank 452 490 382
Rank change year-on-year
+38 -108
Permanent jobs requiring an IT Support Analyst 130 149 290
As % of all permanent IT jobs located in London 0.39% 0.37% 0.69%
As % of the Job Titles category 0.41% 0.38% 0.72%
Number of salaries quoted 120 129 260
Median salary £30,000 £32,500 £28,500
Median salary % change year-on-year
-7.69% +14.03%
90% offered a salary of more than £25,000 £23,500 £22,360
10% offered a salary of more than £40,000 £50,000 £41,150
UK excluding London median salary £24,000 £24,000 £23,207
% change year-on-year
- +3.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32064 39029 40373
As % of all permanent IT jobs located in London 95.71% 96.16% 95.98%
Number of salaries quoted 27140 33641 34037
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £32,500 £31,500
10% offered a salary of more than £82,500 £77,500 £80,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

IT Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 27 February 2017.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 13 £30,000 -3.22% 1
Heathrow - 7 £27,500 -
Upminster - 4 £21,500 - 1
Wimbledon - 2 £26,000 -
Chiswick - 2 £26,000 -
Docklands, London -1 1 £25,000 -9.09% 1
Croydon - 1 £29,164 -
New Malden - 1 £25,000 - 1
Twickenham - 1 £42,500 - 1
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 27 February 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support Analyst in the job title.

1 197 (68.17%) Windows
2 162 (56.06%) Active Directory
3 143 (49.48%) Microsoft
4 131 (45.33%) MS Office
5 121 (41.87%) Windows 7
6 93 (32.18%) MS Excel
7 92 (31.83%) ITIL
8 74 (25.61%) Finance
9 60 (20.76%) Windows Server
10 54 (18.69%) Citrix
11 52 (17.99%) Windows 10
12 50 (17.30%) VMware
13 48 (16.61%) MS Exchange
14 44 (15.22%) Law
14 44 (15.22%) SQL
15 42 (14.53%) Legal
15 42 (14.53%) Office 365
16 41 (14.19%) Windows Server 2008
17 40 (13.84%) TCP/IP
18 35 (12.11%) Firewall
18 35 (12.11%) Windows Server 2012
19 31 (10.73%) Banking
19 31 (10.73%) Blackberry
20 30 (10.38%) VMware Infrastructure
21 29 (10.03%) Windows 8
21 29 (10.03%) DNS
22 28 (9.69%) Degree
23 27 (9.34%) Analytical Skills
24 25 (8.65%) Apple
25 24 (8.30%) Mac OS X

IT Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (16.61%) MS Exchange
2 18 (6.23%) Exchange Server 2010
3 17 (5.88%) SharePoint
4 13 (4.50%) Skype for Business
5 9 (3.11%) Exchange Server 2013
6 7 (2.42%) Apache
7 5 (1.73%) Exchange Server 2007
8 4 (1.38%) CMS
8 4 (1.38%) SAS
9 3 (1.04%) Blackberry Enterprise Server
9 3 (1.04%) IBM Notes
9 3 (1.04%) WebSphere
10 2 (0.69%) IIS
11 1 (0.35%) Exchange Server 2003
11 1 (0.35%) IBM Domino
11 1 (0.35%) WordPress
Applications
1 131 (45.33%) MS Office
2 93 (32.18%) MS Excel
3 10 (3.46%) MS PowerPoint
4 6 (2.08%) MS Visio
5 4 (1.38%) Acrobat
5 4 (1.38%) MS Project
5 4 (1.38%) Photoshop
6 2 (0.69%) Adobe Captivate
6 2 (0.69%) Adobe Creative Suite
Business Applications
1 9 (3.11%) Dynamics CRM
2 6 (2.08%) Eikon
3 3 (1.04%) JDE OneWorld
4 2 (0.69%) Dynamics NAV
4 2 (0.69%) SunGard APT
4 2 (0.69%) thinkFolio
4 2 (0.69%) Visualfiles
5 1 (0.35%) Dynamics AX
5 1 (0.35%) FastStats
5 1 (0.35%) LatentZero
5 1 (0.35%) Northgate Housing
5 1 (0.35%) Orchard Housing
Cloud Services
1 42 (14.53%) Office 365
2 10 (3.46%) G Suite
3 8 (2.77%) Microsoft Azure
4 7 (2.42%) Amazon AWS
5 4 (1.38%) Adobe Creative Cloud
6 2 (0.69%) SaaS
7 1 (0.35%) Cloud Computing
7 1 (0.35%) Dropbox
7 1 (0.35%) Google Analytics
7 1 (0.35%) IaaS
7 1 (0.35%) Mimecast
7 1 (0.35%) PaaS
Communications & Networking
1 40 (13.84%) TCP/IP
2 35 (12.11%) Firewall
3 29 (10.03%) DNS
4 23 (7.96%) DHCP
5 20 (6.92%) VPN
6 18 (6.23%) LAN
7 17 (5.88%) Internet
8 16 (5.54%) WAN
9 14 (4.84%) VoIP
10 11 (3.81%) Wireless
11 8 (2.77%) FTP
12 5 (1.73%) Ethernet
12 5 (1.73%) Skype
13 4 (1.38%) Cisco IOS
13 4 (1.38%) IP Telephony
13 4 (1.38%) PuTTY
13 4 (1.38%) Telnet
14 3 (1.04%) Network Security
14 3 (1.04%) SAN
14 3 (1.04%) Wi-Fi
Database & Business Intelligence
1 16 (5.54%) SQL Server
2 7 (2.42%) MySQL
3 4 (1.38%) Data Mining
3 4 (1.38%) Data Warehouse
4 3 (1.04%) MS Access
4 3 (1.04%) Oracle Database
5 2 (0.69%) Oracle Database 11g
5 2 (0.69%) Relational Database
5 2 (0.69%) SQL Server Reporting Services
6 1 (0.35%) SQL Server 2005
6 1 (0.35%) SQL Server 2008
6 1 (0.35%) SQL Server 2012
6 1 (0.35%) SQL Server Analysis Services
6 1 (0.35%) SQL Server Integration Services
Development Applications
1 10 (3.46%) JIRA
2 2 (0.69%) FrontPage
3 1 (0.35%) Oracle APEX
3 1 (0.35%) Toad
3 1 (0.35%) Visual Studio
General
1 74 (25.61%) Finance
2 44 (15.22%) Law
3 42 (14.53%) Legal
4 31 (10.73%) Banking
5 11 (3.81%) Games
5 11 (3.81%) Telecoms
6 9 (3.11%) Retail
7 5 (1.73%) Front Office
7 5 (1.73%) German Language
7 5 (1.73%) Publishing
8 3 (1.04%) Financial Institution
9 2 (0.69%) Advertising
9 2 (0.69%) Multimedia
10 1 (0.35%) French Language
10 1 (0.35%) Investment Banking
10 1 (0.35%) Manufacturing
10 1 (0.35%) Marketing
10 1 (0.35%) Prime Brokerage
10 1 (0.35%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (2.42%) LAMP
2 6 (2.08%) HTML
3 5 (1.73%) Web Services
4 3 (1.04%) .NET
4 3 (1.04%) CSS
4 3 (1.04%) WebSphere MQ
4 3 (1.04%) XML
5 1 (0.35%) IBM Integration Bus
5 1 (0.35%) XMPP
Miscellaneous
1 31 (10.73%) Blackberry
2 27 (9.34%) Analytical Skills
3 19 (6.57%) Video Conferencing
4 18 (6.23%) Computer Science
5 17 (5.88%) iPad
6 15 (5.19%) Driving Licence
7 14 (4.84%) iPhone
8 13 (4.50%) Hedge funds
9 11 (3.81%) Management Information System
10 8 (2.77%) Smartphone
11 7 (2.42%) Algorithms
11 7 (2.42%) Fintech
12 6 (2.08%) User Experience
13 5 (1.73%) Clustering
14 3 (1.04%) CCTV
14 3 (1.04%) Equities
15 2 (0.69%) BYOD
15 2 (0.69%) e-Learning
15 2 (0.69%) iSeries
16 1 (0.35%) Handset
Operating Systems
1 197 (68.17%) Windows
2 121 (41.87%) Windows 7
3 60 (20.76%) Windows Server
4 52 (17.99%) Windows 10
5 41 (14.19%) Windows Server 2008
6 35 (12.11%) Windows Server 2012
7 29 (10.03%) Windows 8
8 24 (8.30%) Linux
8 24 (8.30%) Mac OS X
9 16 (5.54%) Android
10 12 (4.15%) Unix
11 9 (3.11%) Apple iOS
12 8 (2.77%) Windows XP
13 7 (2.42%) Windows Server 2003
14 4 (1.38%) Red Hat Enterprise Linux
15 2 (0.69%) Mac OS
16 1 (0.35%) Solaris
16 1 (0.35%) Windows Phone
Processes & Methodologies
1 92 (31.83%) ITIL
2 17 (5.88%) Service Management
3 13 (4.50%) Analytics
3 13 (4.50%) CRM
4 12 (4.15%) Investment Management
4 12 (4.15%) Service Delivery
5 11 (3.81%) Time Management
6 10 (3.46%) Asset Management
6 10 (3.46%) Mathematics
6 10 (3.46%) Project Management
7 9 (3.11%) Virtual Infrastructure
7 9 (3.11%) Workflow
8 8 (2.77%) Change Management
8 8 (2.77%) Patch Management
9 7 (2.42%) Document Management
9 7 (2.42%) Incident Management
9 7 (2.42%) Information Security
9 7 (2.42%) Logistics
9 7 (2.42%) Statistics
10 6 (2.08%) Creative Problem-Solving
Programming Languages
1 44 (15.22%) SQL
2 14 (4.84%) PHP
3 12 (4.15%) Perl
4 10 (3.46%) C
5 9 (3.11%) VBA
6 4 (1.38%) C#
6 4 (1.38%) Java
6 4 (1.38%) JavaScript
6 4 (1.38%) VB
7 3 (1.04%) PowerShell
7 3 (1.04%) Shell Script
8 1 (0.35%) Bash Shell
8 1 (0.35%) C++
8 1 (0.35%) Python
Qualifications
1 28 (9.69%) Degree
2 16 (5.54%) ITIL Certification
3 15 (5.19%) MCP
3 15 (5.19%) Microsoft Certification
4 11 (3.81%) MOS
5 10 (3.46%) MCITP
5 10 (3.46%) MCSA
5 10 (3.46%) MCSE
6 8 (2.77%) CCNA
6 8 (2.77%) Cisco Certification
7 6 (2.08%) MCTS
8 5 (1.73%) A+ Certification
9 3 (1.04%) VMware Certified Professional (VCP)
10 2 (0.69%) DBS Check
11 1 (0.35%) CISSP
11 1 (0.35%) ITIL Foundation Certificate
11 1 (0.35%) MBA
11 1 (0.35%) Network+ Certification
11 1 (0.35%) PMI Certification
11 1 (0.35%) PMP
Quality Assurance & Compliance
1 13 (4.50%) SLA
2 11 (3.81%) QA
3 4 (1.38%) ISO/IEC 27001
4 2 (0.69%) PMO
5 1 (0.35%) ISO 9001
System Software
1 162 (56.06%) Active Directory
2 30 (10.38%) VMware Infrastructure
3 19 (6.57%) XenApp
4 9 (3.11%) Hyper-V
5 6 (2.08%) Virtual Servers
6 3 (1.04%) XenDesktop
7 2 (0.69%) vSphere
8 1 (0.35%) Terminal Services
Systems Management
1 11 (3.81%) SCCM
2 7 (2.42%) SCOM
3 6 (2.08%) ZENworks
4 2 (0.69%) AirWatch
4 2 (0.69%) Backup Exec
4 2 (0.69%) Jamf Pro
4 2 (0.69%) Norton AntiVirus
5 1 (0.35%) CA Spectrum
5 1 (0.35%) Cisco CUCM
5 1 (0.35%) FortiGate
5 1 (0.35%) ITRS Geneos
5 1 (0.35%) McAfee ePO
5 1 (0.35%) Nagios
5 1 (0.35%) NetBackup
5 1 (0.35%) Symantec Enterprise Vault
5 1 (0.35%) WSUS
5 1 (0.35%) XenMobile
Vendors
1 143 (49.48%) Microsoft
2 54 (18.69%) Citrix
3 50 (17.30%) VMware
4 25 (8.65%) Apple
5 17 (5.88%) Cisco
6 16 (5.54%) HP
7 15 (5.19%) Bloomberg
8 13 (4.50%) Adobe
8 13 (4.50%) Oracle
9 12 (4.15%) Google
10 9 (3.11%) iManage
11 7 (2.42%) Avaya
12 6 (2.08%) FactSet
12 6 (2.08%) Symantec
13 5 (1.73%) Reuters
14 4 (1.38%) Altiris
14 4 (1.38%) Red Hat
15 3 (1.04%) IBM
15 3 (1.04%) Interwoven
15 3 (1.04%) Lotus
London
Harvey Nash plc
Posted: 51 minutes ago
Central London / West End
Pimlico Banks Recruitment
Salary: Up to £35,000 per annum
Posted: 56 minutes ago
South West London
Heat Recruitment
Salary: From £25,000 to £30,000 per annum
Posted: 3 hours ago
Twickenham, Middlesex
Harvey Nash plc
Posted: 58 minutes ago
London
Harvey Nash plc
Salary: £18000 - £20000 per annum
Posted: 3 days ago
South East London
Lorien Resourcing
Salary: £18000 - £21000 per annum
Posted: 4 days ago
London
Birkbeck University of London
Salary: £28,154 rising to £32,042 per annum
Posted: 5 days ago
East London
PRI
Salary: Up to £29,000 per annum
Posted: 5 days ago
London
Harrington Starr
Salary: £25000 - £35000 per annum + benefits + bonus
Posted: 4 days ago
Upminster
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum
Posted: 13 days ago
South West London
Hays London City Cheapside
Salary: £24000.00 - £27000.00 per annum + Training + Salary Raise >3month
Posted: 19 days ago
Central London / West End
Dot Ones
Salary: From £26,000 to £32,000 per annum
Posted: 12 days ago
New Malden
Hays London City Cheapside
Salary: £24000.00 - £26000.00 per annum + PROGRESSION + TRAINING
Posted: 27 days ago
London
Recruitment Genius Ltd
Salary: £25000 - £30000 per annum
Posted: 23 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 20 days ago