The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 490 557 526
Rank change year-on-year
+67 -31
Permanent jobs requiring an IT Support Analyst 159 61 119
As % of all permanent IT jobs located in London 0.33% 0.14% 0.23%
As % of the Job Titles category 0.35% 0.15% 0.24%
Number of salaries quoted 143 60 113
Average salary £29,000 £26,250 £28,500
Average salary % change year-on-year
+10.47% -7.89%
90% offered a salary of more than £22,500 £21,950 £22,100
10% offered a salary of more than £37,500 £32,275 £45,000
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44849 41381 48880
As % of all permanent IT jobs located in London 93.43% 93.46% 94.53%
Number of salaries quoted 37712 34656 42600
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 23 July 2014.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 37 £28,500 +7.54% 6
Chiswick - 5 £23,000 -
Barnet - 3 £29,000 -
Hounslow -15 2 £22,500 -28.57%
Sidcup - 2 - -
Uxbridge - 2 £27,500 - 1
Croydon - 1 £25,000 - 1
Canary Wharf - 1 £40,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 268 (85.08%) Windows
2 205 (65.08%) Active Directory
3 183 (58.10%) MS Office
4 176 (55.87%) Microsoft
5 150 (47.62%) Windows 7
6 126 (40.00%) MS Excel
7 109 (34.60%) Windows Server 2008
8 90 (28.57%) MS Exchange
9 89 (28.25%) Finance
10 76 (24.13%) VMware
11 61 (19.37%) Windows XP
12 57 (18.10%) Degree
13 55 (17.46%) Cisco
14 53 (16.83%) Citrix
15 51 (16.19%) Blackberry
16 49 (15.56%) Windows Server 2003
17 48 (15.24%) ITIL
18 46 (14.60%) Linux
19 45 (14.29%) VMware Infrastructure
20 43 (13.65%) TCP/IP
21 41 (13.02%) LAN
22 39 (12.38%) Disaster Recovery
23 38 (12.06%) Windows Server 2012
24 36 (11.43%) DNS
25 35 (11.11%) Apple
25 35 (11.11%) Exchange Server 2010
26 34 (10.79%) Software Packaging
27 33 (10.48%) Computer Science
28 31 (9.84%) PowerShell
28 31 (9.84%) VMware ESX

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 90 (28.57%) MS Exchange
2 35 (11.11%) Exchange Server 2010
3 21 (6.67%) SharePoint
4 19 (6.03%) Blackberry Enterprise Server
5 12 (3.81%) WorkSite
5 12 (3.81%) Exchange Server 2007
6 9 (2.86%) IIS
7 7 (2.22%) IBM Notes
7 7 (2.22%) Lync
8 6 (1.90%) SharePoint 2010
9 4 (1.27%) Exchange Server 2003
10 2 (0.63%) SharePoint Server
10 2 (0.63%) SharePoint 2013
10 2 (0.63%) Documentum
10 2 (0.63%) Exchange Server 2000
11 1 (0.32%) CMS
11 1 (0.32%) Exchange Server 2013
11 1 (0.32%) Confluence
Applications
1 183 (58.10%) MS Office
2 126 (40.00%) MS Excel
3 12 (3.81%) MS PowerPoint
4 2 (0.63%) MS Visio
4 2 (0.63%) AutoCAD
4 2 (0.63%) S-PLUS
5 1 (0.32%) Photoshop
Business Applications
1 3 (0.95%) Movex
1 3 (0.95%) Dynamics NAV
1 3 (0.95%) Dynamics AX
2 2 (0.63%) Dynamics CRM
2 2 (0.63%) Cognos TM1
3 1 (0.32%) Visualfiles
Cloud Services
1 5 (1.59%) Microsoft Azure
1 5 (1.59%) Amazon AWS
2 4 (1.27%) Office 365
Communications & Networking
1 43 (13.65%) TCP/IP
2 41 (13.02%) LAN
3 36 (11.43%) DNS
4 28 (8.89%) DHCP
5 27 (8.57%) WAN
6 26 (8.25%) VoIP
7 25 (7.94%) Firewall
8 14 (4.44%) VPN
9 12 (3.81%) Wireless
10 10 (3.17%) SAN
11 9 (2.86%) Cisco IPT
12 6 (1.90%) Network Security
12 6 (1.90%) Intranet
12 6 (1.90%) Internet
12 6 (1.90%) Broadband
13 5 (1.59%) Wi-Fi
13 5 (1.59%) IP Telephony
13 5 (1.59%) VLAN
14 4 (1.27%) Cisco IOS
14 4 (1.27%) ADSL
Database & Business Intelligence
1 29 (9.21%) SQL Server
2 12 (3.81%) SQL Server 2008
3 8 (2.54%) SQL Server 2005
4 5 (1.59%) PostgreSQL
5 2 (0.63%) Crystal Reports
5 2 (0.63%) MarkLogic
6 1 (0.32%) FileMaker
Development Applications
1 1 (0.32%) JIRA
General
1 89 (28.25%) Finance
2 27 (8.57%) Legal
3 25 (7.94%) Law
4 24 (7.62%) Advertising
5 17 (5.40%) Financial Institution
6 15 (4.76%) Telecoms
7 10 (3.17%) Retail
8 9 (2.86%) Banking
9 5 (1.59%) Publishing
10 4 (1.27%) Spanish Language
11 3 (0.95%) Italian Language
11 3 (0.95%) Manufacturing
11 3 (0.95%) Marketing
11 3 (0.95%) Back Office
12 2 (0.63%) Pharmaceutical
12 2 (0.63%) Aerospace
13 1 (0.32%) Front Office
13 1 (0.32%) French Language
13 1 (0.32%) German Language
13 1 (0.32%) Investment Banking
Libraries, Frameworks & Software Standards
1 34 (10.79%) Software Packaging
2 8 (2.54%) Web Services
3 5 (1.59%) LAMP
4 2 (0.63%) XML
4 2 (0.63%) ASP.NET Web Forms
Miscellaneous
1 51 (16.19%) Blackberry
2 33 (10.48%) Computer Science
3 24 (7.62%) iPhone
4 20 (6.35%) Hedge funds
5 16 (5.08%) Management Information System
6 12 (3.81%) Client/Server
7 6 (1.90%) Mathematics
7 6 (1.90%) BBC
8 5 (1.59%) Video Conferencing
9 3 (0.95%) FMCG
9 3 (0.95%) iPad
10 2 (0.63%) EPoS
11 1 (0.32%) Thin Client
11 1 (0.32%) Physics
11 1 (0.32%) Equity Risk
11 1 (0.32%) Fat Client
11 1 (0.32%) Handset
11 1 (0.32%) Replication
11 1 (0.32%) Equities
11 1 (0.32%) CCTV
Operating Systems
1 268 (85.08%) Windows
2 150 (47.62%) Windows 7
3 109 (34.60%) Windows Server 2008
4 61 (19.37%) Windows XP
5 49 (15.56%) Windows Server 2003
6 46 (14.60%) Linux
7 38 (12.06%) Windows Server 2012
8 29 (9.21%) Mac OS X
9 18 (5.71%) Mac OS
10 16 (5.08%) Apple iOS
10 16 (5.08%) Windows 8
11 7 (2.22%) Android
12 6 (1.90%) Mac OS X Server
13 4 (1.27%) Windows 2000 Server
14 2 (0.63%) UNIX
14 2 (0.63%) Windows Vista
15 1 (0.32%) Windows 2000
15 1 (0.32%) Windows NT
15 1 (0.32%) AIX
15 1 (0.32%) Solaris
Processes & Methodologies
1 48 (15.24%) ITIL
2 39 (12.38%) Disaster Recovery
3 18 (5.71%) Asset Management
4 13 (4.13%) Document Management
4 13 (4.13%) Mobile Device Management
5 12 (3.81%) Investment Management
5 12 (3.81%) CRM
6 10 (3.17%) Service Delivery
7 8 (2.54%) Service Management
8 6 (1.90%) Change Management
8 6 (1.90%) Network Design
8 6 (1.90%) Performance Tuning
9 5 (1.59%) Incident Management
10 3 (0.95%) Knowledge Management
10 3 (0.95%) Time Management
10 3 (0.95%) Change Control
10 3 (0.95%) Content Management
10 3 (0.95%) Risk Management
10 3 (0.95%) Project Management
10 3 (0.95%) E-Commerce
Programming Languages
1 31 (9.84%) Perl
1 31 (9.84%) PowerShell
2 22 (6.98%) SQL
3 10 (3.17%) JavaScript
4 7 (2.22%) Shell Script
5 5 (1.59%) C
6 3 (0.95%) C#
6 3 (0.95%) Java
6 3 (0.95%) VB
7 2 (0.63%) VBA
7 2 (0.63%) Python
7 2 (0.63%) VBScript
7 2 (0.63%) PHP
8 1 (0.32%) PL/SQL
8 1 (0.32%) Bash Shell
Qualifications
1 57 (18.10%) Degree
2 28 (8.89%) Microsoft Certification
3 22 (6.98%) MCSE
3 22 (6.98%) PhD
4 12 (3.81%) MCP
5 10 (3.17%) CCNA
5 10 (3.17%) Cisco Certification
6 7 (2.22%) MCSA
6 7 (2.22%) MCITP
7 6 (1.90%) ITIL Certification
8 4 (1.27%) ITIL Foundation Certificate
9 1 (0.32%) MCTS
9 1 (0.32%) A+ Certification
Quality Assurance & Compliance
1 11 (3.49%) SLA
2 2 (0.63%) QA
2 2 (0.63%) HL7
2 2 (0.63%) DICOM
System Software
1 205 (65.08%) Active Directory
2 45 (14.29%) VMware Infrastructure
3 31 (9.84%) VMware ESX
4 29 (9.21%) VMware Workstation
5 10 (3.17%) Hyper-V
6 8 (2.54%) Terminal Services
7 6 (1.90%) MetaFrame
8 4 (1.27%) VMware ESXi
9 3 (0.95%) XenApp
10 2 (0.63%) Terminal Server
10 2 (0.63%) vSphere
11 1 (0.32%) Microsoft Virtual Server
11 1 (0.32%) XenServer
Systems Management
1 20 (6.35%) WSUS
2 15 (4.76%) Backup Exec
3 7 (2.22%) NetBackup
4 5 (1.59%) Nagios
4 5 (1.59%) SCCM
5 3 (0.95%) Norton AntiVirus
6 1 (0.32%) Control-M
6 1 (0.32%) HP SIM
Vendors
1 176 (55.87%) Microsoft
2 76 (24.13%) VMware
3 55 (17.46%) Cisco
4 53 (16.83%) Citrix
5 35 (11.11%) Apple
6 31 (9.84%) HP
7 23 (7.30%) Symantec
8 13 (4.13%) Dell
9 12 (3.81%) Avaya
9 12 (3.81%) Bloomberg
10 10 (3.17%) Reuters
10 10 (3.17%) ServiceNow
11 7 (2.22%) Juniper
11 7 (2.22%) Veritas
11 7 (2.22%) Lotus
11 7 (2.22%) Adobe
12 6 (1.90%) Oracle
12 6 (1.90%) Interwoven
12 6 (1.90%) Autodesk
13 5 (1.59%) Altiris
City, London
Sanderson
Salary: £23000 per annum + Excellent Benefits
Posted: 3 hours ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: 9 hours ago
London
Artemis IT Recruitment
Salary: £Excellent + Bonus
Posted: 9 hours ago
City, London
Search Consultancy
Posted: 23 hours ago
West Drayton, Middlesex
Premier Group Recruitment
Salary: £35000 - £45000 per annum
Posted: Yesterday
London
Hays IT - Uk Posting account
Salary: £32000.00 - £35000.00 per annum
Posted: 2 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 2 days ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 5 days ago
Uxbridge
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum + Excellent
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 6 days ago
City of London
Cathcart Associates
Salary: £25000 per annum + Benefits
Posted: 14 days ago