The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 470 535 541
Rank change year-on-year
+65 +6
Permanent jobs requiring an IT Support Analyst 154 81 105
As % of all permanent IT jobs located in London 0.32% 0.18% 0.21%
As % of the Job Titles category 0.35% 0.19% 0.22%
Number of salaries quoted 138 80 99
Average salary £28,250 £27,250 £29,000
Average salary % change year-on-year
+3.66% -6.03%
90% offered a salary of more than £22,850 £22,000 £23,500
10% offered a salary of more than £37,500 £35,000 £45,000
UK excluding London average salary £24,000 £22,500 £25,000
% change year-on-year
+6.66% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44320 42035 48015
As % of all permanent IT jobs located in London 93.40% 93.54% 94.55%
Number of salaries quoted 37021 35268 41723
Average salary £52,500 £52,500 £52,500
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 22 August 2014.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +20 49 £27,500 +10.00% 6
Chiswick - 5 £23,000 -
Croydon - 3 £24,000 - 1
Sidcup - 2 - -
Uxbridge - 2 £27,500 -
Barnet - 2 £29,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 22 August 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 257 (83.17%) Windows
2 191 (61.81%) Active Directory
3 167 (54.05%) MS Office
4 162 (52.43%) Microsoft
5 140 (45.31%) Windows 7
6 108 (34.95%) MS Excel
7 92 (29.77%) Windows Server 2008
8 85 (27.51%) Finance
9 78 (25.24%) MS Exchange
10 75 (24.27%) VMware
11 61 (19.74%) Citrix
12 56 (18.12%) Degree
13 53 (17.15%) ITIL
14 52 (16.83%) Windows XP
15 51 (16.50%) Cisco
16 44 (14.24%) Linux
17 42 (13.59%) VMware Infrastructure
18 41 (13.27%) Blackberry
19 40 (12.94%) Windows Server 2003
19 40 (12.94%) TCP/IP
19 40 (12.94%) LAN
20 34 (11.00%) Apple
21 32 (10.36%) Disaster Recovery
22 31 (10.03%) PowerShell
23 30 (9.71%) Computer Science
23 30 (9.71%) Software Packaging
23 30 (9.71%) Perl
23 30 (9.71%) DNS
23 30 (9.71%) Windows Server 2012
24 29 (9.39%) Exchange Server 2010

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 22 August 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 78 (25.24%) MS Exchange
2 29 (9.39%) Exchange Server 2010
3 20 (6.47%) SharePoint
4 17 (5.50%) Blackberry Enterprise Server
5 9 (2.91%) IIS
5 9 (2.91%) WorkSite
5 9 (2.91%) Exchange Server 2007
6 7 (2.27%) Lync
7 5 (1.62%) SharePoint 2010
8 4 (1.29%) IBM Notes
9 3 (0.97%) SharePoint 2013
10 2 (0.65%) Exchange Server 2000
10 2 (0.65%) Exchange Server 2003
10 2 (0.65%) SharePoint Server
10 2 (0.65%) Exchange Server 2013
11 1 (0.32%) Confluence
11 1 (0.32%) Documentum
11 1 (0.32%) CMS
Applications
1 167 (54.05%) MS Office
2 108 (34.95%) MS Excel
3 13 (4.21%) MS PowerPoint
4 2 (0.65%) MS Visio
5 1 (0.32%) Photoshop
5 1 (0.32%) AutoCAD
5 1 (0.32%) S-PLUS
Business Applications
1 3 (0.97%) Movex
1 3 (0.97%) Dynamics AX
1 3 (0.97%) Dynamics NAV
2 2 (0.65%) Dynamics CRM
2 2 (0.65%) Cognos TM1
3 1 (0.32%) Misys Midas
Cloud Services
1 5 (1.62%) Microsoft Azure
1 5 (1.62%) Amazon AWS
2 4 (1.29%) Office 365
Communications & Networking
1 40 (12.94%) TCP/IP
1 40 (12.94%) LAN
2 30 (9.71%) DNS
3 28 (9.06%) WAN
4 24 (7.77%) VoIP
4 24 (7.77%) Firewall
5 22 (7.12%) DHCP
6 18 (5.83%) VPN
7 10 (3.24%) Wireless
7 10 (3.24%) SAN
8 9 (2.91%) Cisco IPT
9 7 (2.27%) Wi-Fi
9 7 (2.27%) Intranet
10 6 (1.94%) Network Security
11 5 (1.62%) Broadband
11 5 (1.62%) Internet
12 4 (1.29%) VLAN
12 4 (1.29%) IP Telephony
13 3 (0.97%) ADSL
13 3 (0.97%) Cisco IOS
Database & Business Intelligence
1 28 (9.06%) SQL Server
2 11 (3.56%) SQL Server 2008
3 8 (2.59%) SQL Server 2005
4 5 (1.62%) PostgreSQL
5 2 (0.65%) Crystal Reports
5 2 (0.65%) MarkLogic
6 1 (0.32%) FileMaker
Development Applications
1 1 (0.32%) JIRA
General
1 85 (27.51%) Finance
2 28 (9.06%) Legal
3 21 (6.80%) Law
4 19 (6.15%) Advertising
5 15 (4.85%) Telecoms
6 14 (4.53%) Financial Institution
7 12 (3.88%) Banking
8 11 (3.56%) Retail
9 5 (1.62%) Publishing
10 4 (1.29%) Spanish Language
10 4 (1.29%) Manufacturing
11 3 (0.97%) Back Office
11 3 (0.97%) Italian Language
11 3 (0.97%) Marketing
12 2 (0.65%) French Language
12 2 (0.65%) Aerospace
12 2 (0.65%) Investment Banking
12 2 (0.65%) Pharmaceutical
13 1 (0.32%) Front Office
13 1 (0.32%) Music Industry
Libraries, Frameworks & Software Standards
1 30 (9.71%) Software Packaging
2 8 (2.59%) Web Services
3 5 (1.62%) LAMP
4 2 (0.65%) XML
4 2 (0.65%) ASP.NET Web Forms
Miscellaneous
1 41 (13.27%) Blackberry
2 30 (9.71%) Computer Science
3 23 (7.44%) Hedge funds
4 21 (6.80%) iPhone
5 14 (4.53%) Management Information System
6 13 (4.21%) Client/Server
7 10 (3.24%) Mathematics
8 5 (1.62%) Video Conferencing
9 3 (0.97%) EPoS
9 3 (0.97%) FMCG
10 2 (0.65%) Handset
10 2 (0.65%) iPad
11 1 (0.32%) Digital Media
11 1 (0.32%) New Media
11 1 (0.32%) Foreign Exchange (FX)
11 1 (0.32%) Replication
11 1 (0.32%) Equities
11 1 (0.32%) BBC
11 1 (0.32%) Physics
11 1 (0.32%) Spread Betting
Operating Systems
1 257 (83.17%) Windows
2 140 (45.31%) Windows 7
3 92 (29.77%) Windows Server 2008
4 52 (16.83%) Windows XP
5 44 (14.24%) Linux
6 40 (12.94%) Windows Server 2003
7 30 (9.71%) Windows Server 2012
8 23 (7.44%) Mac OS X
9 16 (5.18%) Windows 8
10 13 (4.21%) Mac OS
11 9 (2.91%) Apple iOS
12 8 (2.59%) Android
13 6 (1.94%) Mac OS X Server
13 6 (1.94%) UNIX
14 4 (1.29%) Windows 2000 Server
15 3 (0.97%) Windows Vista
16 1 (0.32%) Windows 2000
16 1 (0.32%) AIX
16 1 (0.32%) Solaris
Processes & Methodologies
1 53 (17.15%) ITIL
2 32 (10.36%) Disaster Recovery
3 19 (6.15%) Asset Management
4 16 (5.18%) Investment Management
5 13 (4.21%) Mobile Device Management
6 11 (3.56%) Document Management
7 9 (2.91%) CRM
7 9 (2.91%) Service Delivery
8 8 (2.59%) Service Management
9 6 (1.94%) Incident Management
9 6 (1.94%) Network Design
9 6 (1.94%) Performance Tuning
10 4 (1.29%) Change Management
10 4 (1.29%) Change Control
11 3 (0.97%) ITIL V3
11 3 (0.97%) E-Commerce
11 3 (0.97%) Project Management
11 3 (0.97%) Risk Management
12 2 (0.65%) Release Management
12 2 (0.65%) Wealth Management
Programming Languages
1 31 (10.03%) PowerShell
2 30 (9.71%) Perl
3 25 (8.09%) SQL
4 10 (3.24%) JavaScript
5 7 (2.27%) Shell Script
6 6 (1.94%) Python
6 6 (1.94%) C
7 3 (0.97%) VB
8 2 (0.65%) VBA
8 2 (0.65%) VBScript
8 2 (0.65%) C#
8 2 (0.65%) Java
8 2 (0.65%) PHP
9 1 (0.32%) Bash Shell
9 1 (0.32%) PL/SQL
Qualifications
1 56 (18.12%) Degree
2 29 (9.39%) Microsoft Certification
3 24 (7.77%) MCSE
4 16 (5.18%) PhD
5 12 (3.88%) MCP
6 11 (3.56%) CCNA
6 11 (3.56%) Cisco Certification
7 8 (2.59%) MCSA
7 8 (2.59%) ITIL Foundation Certificate
8 7 (2.27%) MCITP
9 6 (1.94%) ITIL Certification
10 2 (0.65%) MCTS
11 1 (0.32%) HND
11 1 (0.32%) A+ Certification
11 1 (0.32%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 10 (3.24%) SLA
2 2 (0.65%) HL7
2 2 (0.65%) DICOM
2 2 (0.65%) QA
System Software
1 191 (61.81%) Active Directory
2 42 (13.59%) VMware Infrastructure
3 25 (8.09%) VMware ESX
3 25 (8.09%) VMware Workstation
4 10 (3.24%) Hyper-V
5 7 (2.27%) Terminal Services
6 6 (1.94%) MetaFrame
7 5 (1.62%) VMware ESXi
8 3 (0.97%) XenApp
9 2 (0.65%) Terminal Server
10 1 (0.32%) XenServer
10 1 (0.32%) vSphere
10 1 (0.32%) Microsoft Virtual Server
Systems Management
1 21 (6.80%) WSUS
2 11 (3.56%) Backup Exec
3 7 (2.27%) NetBackup
4 6 (1.94%) SCCM
5 5 (1.62%) Nagios
6 3 (0.97%) Norton AntiVirus
7 1 (0.32%) HP SIM
7 1 (0.32%) Control-M
Vendors
1 162 (52.43%) Microsoft
2 75 (24.27%) VMware
3 61 (19.74%) Citrix
4 51 (16.50%) Cisco
5 34 (11.00%) Apple
6 23 (7.44%) HP
7 17 (5.50%) Symantec
8 12 (3.88%) Dell
9 11 (3.56%) Bloomberg
10 10 (3.24%) Reuters
10 10 (3.24%) ServiceNow
11 9 (2.91%) Avaya
12 7 (2.27%) Adobe
12 7 (2.27%) Juniper
12 7 (2.27%) Veritas
13 6 (1.94%) Autodesk
13 6 (1.94%) Oracle
14 5 (1.62%) LANDesk
15 4 (1.29%) Altiris
15 4 (1.29%) Lotus
Croydon
Harrington Starr
Salary: £25000 per annum
Posted: 7 hours ago
London
Artemis Recruitment Ltd
Salary: Unspecified £ Highly Competitive + Bonus
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £25,000 to £35,000 per annum + Bonus + Benefits
Posted: 3 days ago
Hounslow, Middlesex
Searchability.co.uk
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
West London
Technology Sourcing Limited
Salary: From £18,000 to £20,000 per annum plus bens
Posted: 4 days ago
City, London
Aston Carter
Posted: 4 days ago
London
QA Apprenticeships
Salary: £16,497 per year
Posted: 7 days ago
City, Edinburgh
TheSmartList
Salary: £Competitive DOE
Posted: 11 days ago
London
Pertemps ERP
Salary: £25000 - £27000 per annum
Posted: 15 days ago
South East London
National Theatre
Salary: From £19,000 to £22,500 per annum
Posted: 21 days ago
City of London
Huxley Associates
Salary: £30000 - £38000 per annum + Trading House Bonus + Benefits
Posted: 25 days ago