The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
IT Support Analyst
Rank 514 550 559
Rank change year-on-year
+36 +9
Permanent jobs requiring an IT Support Analyst 70 86 91
As % of all permanent IT jobs located in London 0.160% 0.160% 0.157%
As % of the Job Titles category 0.171% 0.171% 0.168%
Number of salaries quoted 66 79 86
Average salary £26,750 £27,500 £25,000
Average salary % change year-on-year
-2.72% +10.00%
90% offered a salary of more than £22,000 £22,000 £21,000
10% offered a salary of more than £40,000 £42,500 £30,250
UK excluding London average salary £25,000 £23,000 £24,000
% change year-on-year
+8.69% -4.16%
All Job Titles
London
Permanent IT job ads with a match in the
Job Titles category
40860 50394 54260
As % of all permanent IT jobs located in London 93.43% 93.96% 93.55%
Number of salaries quoted 34360 43737 45781
Average salary £50,000 £50,000 £52,500
Average salary % change year-on-year
- -4.76%
90% offered a salary of more than £32,500 £31,500 £31,500
10% offered a salary of more than £75,000 £80,000 £77,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst across the London region as a proportion of the total demand within the Job Titles category.

London IT Support Analyst Jobs Demand Trend

IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

London IT Support Analyst Salary Trend

IT Support Analyst
Salary Histogram

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 24 May 2013.

London IT Support Analyst Salary Histogram

IT Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of London +6 18 £27,000 -20.00%
Docklands, London - 3 £20,000 -
Hounslow - 2 £30,250 -
Uxbridge - 1 £33,500 -
Chiswick - 1 £29,500 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 114 (87.69%) Windows
2 71 (54.62%) Active Directory
3 59 (45.38%) MS Office
4 51 (39.23%) Windows 7
5 50 (38.46%) MS Excel
6 49 (37.69%) Windows XP
7 46 (35.38%) Microsoft
8 34 (26.15%) Blackberry
9 33 (25.38%) Finance
10 31 (23.85%) Windows Server 2008
11 29 (22.31%) ITIL
12 28 (21.54%) MS Exchange
13 26 (20.00%) Citrix
14 24 (18.46%) Microsoft Certification
14 24 (18.46%) Windows Server 2003
15 22 (16.92%) VMware
16 21 (16.15%) Law
16 21 (16.15%) Cisco
16 21 (16.15%) Linux
16 21 (16.15%) UNIX
16 21 (16.15%) Exchange Server 2010
17 18 (13.85%) VMware Infrastructure
17 18 (13.85%) Degree
18 17 (13.08%) SQL Server
18 17 (13.08%) TCP/IP
18 17 (13.08%) VPN
19 15 (11.54%) Legal
19 15 (11.54%) Document Management
20 14 (10.77%) Red Hat Enterprise Linux
20 14 (10.77%) Red Hat

IT Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (3.846%) HTML
2 4 (3.077%) CSS
3 2 (1.538%) FIX Protocol
Application Platforms
1 28 (21.54%) MS Exchange
2 21 (16.15%) Exchange Server 2010
3 12 (9.231%) Blackberry Enterprise Server
4 11 (8.462%) Exchange Server 2007
5 9 (6.923%) Exchange Server 2003
6 7 (5.385%) SharePoint
7 6 (4.615%) IIS
8 3 (2.308%) WorkSite
8 3 (2.308%) SharePoint 2010
9 1 (0.769%) Lotus Notes
Applications
1 59 (45.38%) MS Office
2 50 (38.46%) MS Excel
3 1 (0.769%) MS PowerPoint
3 1 (0.769%) MicroStation
3 1 (0.769%) Office 365
3 1 (0.769%) 3ds Max
3 1 (0.769%) MS Project
Business Applications
1 10 (7.692%) Temenos T24
2 3 (2.308%) Oracle EBS
3 2 (1.538%) Bloomberg TOMS
4 1 (0.769%) Dynamics CRM
4 1 (0.769%) Misys Midas
4 1 (0.769%) Bond Adapt
4 1 (0.769%) assyst
Communications & Networking
1 17 (13.08%) TCP/IP
1 17 (13.08%) VPN
2 13 (10.00%) DHCP
2 13 (10.00%) LAN
3 12 (9.231%) WAN
4 11 (8.462%) Firewall
4 11 (8.462%) DNS
5 9 (6.923%) VoIP
6 7 (5.385%) Internet
7 4 (3.077%) VLAN
7 4 (3.077%) IP Telephony
8 3 (2.308%) Wireless
8 3 (2.308%) Intranet
8 3 (2.308%) SAN
9 2 (1.538%) NAS
9 2 (1.538%) Network Security
10 1 (0.769%) Cisco ASA
10 1 (0.769%) SSL
Database & Business Intelligence
1 17 (13.08%) SQL Server
2 3 (2.308%) SQL Server 2008
3 2 (1.538%) SQL Server 2005
4 1 (0.769%) SQL Server Reporting Services
4 1 (0.769%) Sybase IQ
General
1 33 (25.38%) Finance
2 21 (16.15%) Law
3 15 (11.54%) Legal
4 13 (10.00%) Banking
5 3 (2.308%) Investment Banking
5 3 (2.308%) Front Office
6 2 (1.538%) Telecoms
6 2 (1.538%) Marketing
7 1 (0.769%) Retail
7 1 (0.769%) Games
7 1 (0.769%) Manufacturing
Miscellaneous
1 34 (26.15%) Blackberry
2 10 (7.692%) iPhone
3 6 (4.615%) Video Conferencing
4 4 (3.077%) iPad
5 3 (2.308%) Computer Science
5 3 (2.308%) Cloud Computing
5 3 (2.308%) Management Information System
6 2 (1.538%) Handset
6 2 (1.538%) Digital Media
6 2 (1.538%) Derivative
6 2 (1.538%) Interest Rate Derivative
7 1 (0.769%) Informatics
7 1 (0.769%) Credit Derivative
7 1 (0.769%) Online Games
7 1 (0.769%) Hedge funds
7 1 (0.769%) Replication
7 1 (0.769%) E-Learning
7 1 (0.769%) EPoS
7 1 (0.769%) Chip and PIN
7 1 (0.769%) Client/Server
Operating Systems
1 114 (87.69%) Windows
2 51 (39.23%) Windows 7
3 49 (37.69%) Windows XP
4 31 (23.85%) Windows Server 2008
5 24 (18.46%) Windows Server 2003
6 21 (16.15%) Linux
6 21 (16.15%) UNIX
7 14 (10.77%) Red Hat Enterprise Linux
8 8 (6.154%) Android
9 7 (5.385%) Mac OS X
10 4 (3.077%) Windows 2000
11 3 (2.308%) Windows NT
12 2 (1.538%) SUSE
12 2 (1.538%) Windows 8
12 2 (1.538%) Mac OS
12 2 (1.538%) Windows Vista
12 2 (1.538%) Windows Mobile
13 1 (0.769%) Windows 2000 Server
13 1 (0.769%) Apple iOS
13 1 (0.769%) Windows Server 2012
Processes & Methodologies
1 29 (22.31%) ITIL
2 15 (11.54%) Document Management
3 11 (8.462%) Migration
4 6 (4.615%) System Testing
4 6 (4.615%) Disaster Recovery
5 5 (3.846%) Time Management
6 4 (3.077%) CRM
6 4 (3.077%) Business Intelligence
6 4 (3.077%) ERP
6 4 (3.077%) BCP
6 4 (3.077%) Configuration Management
6 4 (3.077%) Information Security
7 3 (2.308%) Service Management
7 3 (2.308%) Service Delivery
8 2 (1.538%) Change Management
8 2 (1.538%) Market Research
8 2 (1.538%) Investment Management
8 2 (1.538%) Problem Management
8 2 (1.538%) User Acceptance Testing
8 2 (1.538%) Logistics
Programming Languages
1 12 (9.231%) SQL
2 5 (3.846%) JavaScript
3 4 (3.077%) Shell Script
3 4 (3.077%) Bash shell
4 2 (1.538%) Python
5 1 (0.769%) PowerShell
5 1 (0.769%) VB
5 1 (0.769%) C#
Qualifications
1 24 (18.46%) Microsoft Certification
2 18 (13.85%) Degree
3 10 (7.692%) MCSE
4 7 (5.385%) Cisco Certification
4 7 (5.385%) ITIL Certification
4 7 (5.385%) CCNA
5 5 (3.846%) MCDST
6 4 (3.077%) MCP
6 4 (3.077%) MCSA
6 4 (3.077%) A+ Certification
6 4 (3.077%) MCITP
7 3 (2.308%) MCT
8 1 (0.769%) SC Cleared
8 1 (0.769%) Security Cleared
Quality Assurance & Compliance
1 3 (2.308%) SLA
System Software
1 71 (54.62%) Active Directory
2 18 (13.85%) VMware Infrastructure
3 6 (4.615%) XenApp
4 5 (3.846%) XenServer
4 5 (3.846%) Hyper-V
5 4 (3.077%) Terminal Services
6 2 (1.538%) Terminal Server
6 2 (1.538%) XenDesktop
7 1 (0.769%) Citrix Presentation Server
7 1 (0.769%) vSphere
7 1 (0.769%) VMware ESXi
7 1 (0.769%) Microsoft App-V
Systems Management
1 2 (1.538%) Backup Exec
2 1 (0.769%) EMC NetWorker
2 1 (0.769%) Sysprep
2 1 (0.769%) HP SIM
2 1 (0.769%) Norton AntiVirus
Vendors
1 46 (35.38%) Microsoft
2 26 (20.00%) Citrix
3 22 (16.92%) VMware
4 21 (16.15%) Cisco
5 14 (10.77%) Red Hat
6 8 (6.154%) Oracle
6 8 (6.154%) Apple
6 8 (6.154%) Bloomberg
7 5 (3.846%) Sophos
8 4 (3.077%) HP
8 4 (3.077%) Symantec
8 4 (3.077%) LANDesk
9 3 (2.308%) Mitel
9 3 (2.308%) Reuters
10 2 (1.538%) Adobe
10 2 (1.538%) Sun
11 1 (0.769%) Altiris
11 1 (0.769%) SonicWALL
11 1 (0.769%) TOWER Software
11 1 (0.769%) MKS
London
Experience of Windows technical user support, including software and hardware troubleshooting in the PC and related peripheral environment. This includes Windows desktop OS (7Enterprise) and Microsoft Office applications.....
Huxley Associates
Salary: £30000 per annum + Circa 30K + Benefits + Bonus
Posted: 15 May 2013
Kingston Upon Thames, Surrey
Your technical skills need to be centred on Microsoft desktop technologies including Windows XP/7, MS Office, Outlook/Exchange and Active Directory. Any experience with Citrix and/or...
Ashdown IT
Salary: £25000 - £30000 per annum + Benefits
Posted: 22 May 2013
London
The role involves resolving IT problems both remotely and on site, providing a high level of customer service and guidance to users. Co-ordination of software/hardware roll...
Huxley Associates
Salary: £1 per annum + AVP Banking Salary + Benefits
Posted: 21 May 2013
London
1st/2nd Line Support Analyst (Mac/PC) - Media / Digital - required strong in 1st/2nd line Service Desk Support supporting technologies such as Windows XP/7, MS Office, Apple...
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 21 May 2013
London
1st/2nd Line Support Analyst (Mac/PC) - Media / Digital - required strong in 1st/2nd line Service Desk Support supporting technlogies such as Windows XP/7, MS Office, Apple...
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 17 May 2013
London
1st/2nd Line Support Analyst (Mac/PC) - Media / Digital - required strong in 1st/2nd line Service Desk Support supporting technologies such as Windows XP/7, MS Office, Apple...
Harvey Nash plc
Salary: £24000 - £26000 per annum
Posted: 20 May 2013
London
You will need to have strong technical knowledge of: Windows XP/7, MS Office 2010, Active Directory, Exchange 2010, Windows Server 2008r2 Any exposure to VMWare, Citrix Xenapp,...
Clearwater People Solutions
Salary: £27000 - 32000 Per Annum + excellent benefits & bonus
Posted: 18 May 2013
City, London
Qualifications:Relevant technical qualifications, particularly MCSA or CCNA or equivalent experience. MCDST strongly preferred. Knowledge/Skills/Experience: Knowledge of all Microsoft Operating Systems, particularly Windows XP, Windows 7,...
Search Consultancy
Posted: 17 May 2013
London
Specific responsibilities include: * Providing an escalation point for Tier 1 service desk on incidents or problems that require further investigation * Coaching and mentoring their colleagues in Tier 1 *...
Head Resourcing
Salary: £30000 - £36000 per annum + Excellent package
Posted: 23 May 2013
London
IT Support Analyst - Windows 7, MS Office, Windows Server AD/GP, MS Exchange, Desktop Support... You will provide user support for technical issues such as network connections (LAN/...
Comtecs
Salary: £23000 - 24000 Per Annum +Benefits
Posted: 17 May 2013
Chiswick, West London, United Kingdom
Responsibilities of the 1st / 2nd line Linux Support Analyst (IT Support, Support Analyst) - To manage 1st/2nd line support for 600+ users - Liaise with and learn from senior...
OpenBet
Salary: Competitive + Benefits
Posted: 24 May 2013
City, London
Essentials skills: Microsoft Certified... Microsoft Windows Server 2008/2012/SBS, Exchange 2007/10, Microsoft Office 2007/2010/2011/2013, Windows XP/7/8, Vmware, Virtualisation, SAN, Microsoft SQL...
Neos-IT
Posted: 30 April 2013
London
Graduate / Jnr IT Operations Analyst - Banking Trading Operations - (Linux - Unix - VMS)20 - 25KUnique City / Finance large environment Supporting Financial Markets / Trading systemsWorking in a fast evolving environment, as...
Verticality
Salary: GBP20000 to GBP25000 per annum
Posted: 17 May 2013