The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 518 485 549
Rank change year-on-year
-33 +64
Permanent jobs requiring an IT Support Analyst 104 149 83
As % of all permanent IT jobs located in London 0.24% 0.32% 0.19%
As % of the Job Titles category 0.25% 0.34% 0.20%
Number of salaries quoted 98 132 81
Average salary £27,500 £28,000 £27,500
Average salary % change year-on-year
-1.78% +1.81%
90% offered a salary of more than £21,000 £22,500 £22,000
10% offered a salary of more than £35,000 £37,500 £40,000
UK excluding London average salary £23,500 £24,000 £22,500
% change year-on-year
-2.08% +6.66%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41131 43401 41192
As % of all permanent IT jobs located in London 93.17% 93.52% 93.50%
Number of salaries quoted 35099 36258 34578
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 28 August 2015.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +3 26 £27,500 - 3
Surbiton - 5 £19,000 -
Canary Wharf - 2 £24,500 -
Croydon +1 1 £25,000 +4.16%
Kingston Upon Thames - 1 £20,000 -
Twickenham - 1 £27,500 -
Chessington - 1 £31,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 28 August 2015, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 205 (80.08%) Windows
2 157 (61.33%) MS Office
3 156 (60.94%) Microsoft
4 145 (56.64%) Active Directory
5 111 (43.36%) Windows 7
6 86 (33.59%) MS Excel
7 84 (32.81%) MS Exchange
8 67 (26.17%) Windows Server 2008
9 57 (22.27%) VMware
10 55 (21.48%) ITIL
11 54 (21.09%) Finance
12 52 (20.31%) VMware Infrastructure
13 47 (18.36%) Degree
14 38 (14.84%) Blackberry
15 37 (14.45%) Citrix
15 37 (14.45%) Windows 8
16 33 (12.89%) Legal
17 31 (12.11%) Firewall
18 30 (11.72%) Cisco
18 30 (11.72%) Windows Server 2012
19 28 (10.94%) Law
19 28 (10.94%) Computer Science
20 27 (10.55%) Linux
21 26 (10.16%) Windows XP
21 26 (10.16%) TCP/IP
21 26 (10.16%) VPN
22 25 (9.77%) Hedge funds
22 25 (9.77%) Windows Server 2003
22 25 (9.77%) SQL Server
23 22 (8.59%) SQL

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 28 August 2015, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 84 (32.81%) MS Exchange
2 18 (7.03%) Exchange Server 2010
3 10 (3.91%) Blackberry Enterprise Server
3 10 (3.91%) SharePoint
4 9 (3.52%) Exchange Server 2013
5 8 (3.13%) WorkSite
6 5 (1.95%) Exchange Server 2007
7 4 (1.56%) SharePoint 2013
7 4 (1.56%) Exchange Server 2003
7 4 (1.56%) IIS
7 4 (1.56%) Lync
8 2 (0.78%) IBM Notes
9 1 (0.39%) WebLogic
9 1 (0.39%) CMS
9 1 (0.39%) BizTalk Server
9 1 (0.39%) WebSphere
9 1 (0.39%) SharePoint 2010
9 1 (0.39%) Kentico
Applications
1 157 (61.33%) MS Office
2 86 (33.59%) MS Excel
3 11 (4.30%) MS PowerPoint
4 4 (1.56%) MS Visio
5 3 (1.17%) MS Project
6 1 (0.39%) Acrobat
Business Applications
1 2 (0.78%) Finacle
2 1 (0.39%) PeopleSoft HRMS
2 1 (0.39%) assyst
2 1 (0.39%) Dynamics GP
2 1 (0.39%) JDE EnterpriseOne
Cloud Services
1 18 (7.03%) Office 365
2 4 (1.56%) Symantec.cloud
3 2 (0.78%) Google Apps
4 1 (0.39%) Mimecast
4 1 (0.39%) Amazon AWS
4 1 (0.39%) PaaS
Communications & Networking
1 31 (12.11%) Firewall
2 26 (10.16%) TCP/IP
2 26 (10.16%) VPN
3 21 (8.20%) LAN
4 17 (6.64%) DNS
4 17 (6.64%) WAN
5 14 (5.47%) DHCP
6 10 (3.91%) SAN
6 10 (3.91%) Cisco IOS
7 9 (3.52%) VoIP
8 7 (2.73%) Wi-Fi
9 5 (1.95%) 3G
10 4 (1.56%) VLAN
11 3 (1.17%) Internet
11 3 (1.17%) WLAN
12 2 (0.78%) Wireless
12 2 (0.78%) Structured Cabling
12 2 (0.78%) Skype
13 1 (0.39%) Network Security
13 1 (0.39%) NAS
Database & Business Intelligence
1 25 (9.77%) SQL Server
2 3 (1.17%) SQL Server Reporting Services
2 3 (1.17%) SQL Server Integration Services
3 2 (0.78%) RDBMS
3 2 (0.78%) Relational Database
4 1 (0.39%) MySQL
4 1 (0.39%) Oracle Database
Development Applications
1 3 (1.17%) Visual Studio
2 1 (0.39%) MSI
General
1 54 (21.09%) Finance
2 33 (12.89%) Legal
3 28 (10.94%) Law
4 15 (5.86%) Financial Institution
5 14 (5.47%) Banking
5 14 (5.47%) Retail
6 12 (4.69%) Telecoms
7 10 (3.91%) Games
8 6 (2.34%) Back Office
8 6 (2.34%) Advertising
9 3 (1.17%) Marketing
9 3 (1.17%) Mandarin Language
9 3 (1.17%) French Language
10 1 (0.39%) Front Office
Libraries, Frameworks & Software Standards
1 16 (6.25%) Software Packaging
2 5 (1.95%) .NET
3 3 (1.17%) CSS
3 3 (1.17%) HTML
3 3 (1.17%) FIX Protocol
4 1 (0.39%) LAMP
4 1 (0.39%) XMPP
4 1 (0.39%) Application Packaging
Miscellaneous
1 38 (14.84%) Blackberry
2 28 (10.94%) Computer Science
3 25 (9.77%) Hedge funds
4 16 (6.25%) Analytical Skills
5 14 (5.47%) iPhone
6 7 (2.73%) Management Information System
6 7 (2.73%) iPad
7 6 (2.34%) Video Conferencing
8 5 (1.95%) Mathematics
9 4 (1.56%) EPoS
9 4 (1.56%) Data Centre
9 4 (1.56%) Digital Media
10 3 (1.17%) User Experience
10 3 (1.17%) Smartphone
11 2 (0.78%) Fat Client
11 2 (0.78%) iSeries
11 2 (0.78%) Thin Client
11 2 (0.78%) Clustering
11 2 (0.78%) AS400
12 1 (0.39%) Fixed Income
Operating Systems
1 205 (80.08%) Windows
2 111 (43.36%) Windows 7
3 67 (26.17%) Windows Server 2008
4 37 (14.45%) Windows 8
5 30 (11.72%) Windows Server 2012
6 27 (10.55%) Linux
7 26 (10.16%) Windows XP
8 25 (9.77%) Windows Server 2003
9 20 (7.81%) Mac OS X
10 7 (2.73%) Windows Vista
10 7 (2.73%) Mac OS
11 6 (2.34%) Android
12 5 (1.95%) Apple iOS
13 2 (0.78%) UNIX
13 2 (0.78%) Mac OS X Server
Processes & Methodologies
1 55 (21.48%) ITIL
2 18 (7.03%) Disaster Recovery
3 16 (6.25%) Service Management
4 14 (5.47%) Boundary Protection
5 9 (3.52%) Incident Management
6 8 (3.13%) Document Management
6 8 (3.13%) Patch Management
7 7 (2.73%) Configuration Management
8 5 (1.95%) Logistics
8 5 (1.95%) Service Delivery
8 5 (1.95%) Practice Management
8 5 (1.95%) Software Distribution
9 4 (1.56%) Project Management
9 4 (1.56%) Stakeholder Management
9 4 (1.56%) Asset Management
9 4 (1.56%) Algorithmic Trading
9 4 (1.56%) Time Management
10 3 (1.17%) Wealth Management
10 3 (1.17%) Business Development
10 3 (1.17%) CRM
Programming Languages
1 22 (8.59%) SQL
2 18 (7.03%) Perl
3 16 (6.25%) PowerShell
4 7 (2.73%) C
5 6 (2.34%) C#
5 6 (2.34%) VBA
6 4 (1.56%) Python
6 4 (1.56%) VB
6 4 (1.56%) Java
7 3 (1.17%) JavaScript
7 3 (1.17%) Bash Shell
8 2 (0.78%) C++
8 2 (0.78%) PHP
9 1 (0.39%) T-SQL
9 1 (0.39%) Shell Script
Qualifications
1 47 (18.36%) Degree
2 20 (7.81%) Microsoft Certification
3 15 (5.86%) MCSE
4 14 (5.47%) PhD
5 10 (3.91%) MCSA
5 10 (3.91%) Cisco Certification
5 10 (3.91%) MCITP
6 9 (3.52%) CCNA
7 8 (3.13%) MCP
8 7 (2.73%) VMware Certified Professional (VCP)
9 5 (1.95%) ITIL Certification
9 5 (1.95%) MCTS
10 4 (1.56%) MOS
10 4 (1.56%) ITIL Foundation Certificate
11 2 (0.78%) Security Cleared
11 2 (0.78%) A+ Certification
12 1 (0.39%) MCDST
12 1 (0.39%) CTC Cleared
12 1 (0.39%) RHCSA
Quality Assurance & Compliance
1 19 (7.42%) SLA
System Software
1 145 (56.64%) Active Directory
2 52 (20.31%) VMware Infrastructure
3 20 (7.81%) VMware ESX
4 16 (6.25%) VMware Workstation
5 15 (5.86%) XenApp
6 7 (2.73%) Terminal Services
7 4 (1.56%) XenDesktop
8 2 (0.78%) vSphere
9 1 (0.39%) VMware ESXi
9 1 (0.39%) Firmware
9 1 (0.39%) Terminal Server
9 1 (0.39%) Hyper-V
Systems Management
1 13 (5.08%) SCCM
2 3 (1.17%) Symantec Endpoint Protection
3 2 (0.78%) Norton AntiVirus
3 2 (0.78%) Backup Exec
4 1 (0.39%) WSUS
4 1 (0.39%) Nagios
4 1 (0.39%) ARCserve
4 1 (0.39%) SCSM
4 1 (0.39%) NetVault Backup
4 1 (0.39%) ZABBIX
4 1 (0.39%) Symantec Enterprise Vault
Vendors
1 156 (60.94%) Microsoft
2 57 (22.27%) VMware
3 37 (14.45%) Citrix
4 30 (11.72%) Cisco
5 14 (5.47%) Apple
6 13 (5.08%) HP
7 11 (4.30%) Mitel
8 10 (3.91%) Avaya
9 9 (3.52%) Sophos
10 8 (3.13%) Bloomberg
11 6 (2.34%) Google
11 6 (2.34%) McAfee
12 5 (1.95%) OpenText
12 5 (1.95%) Symantec
13 4 (1.56%) Reuters
13 4 (1.56%) Adobe
13 4 (1.56%) Oracle
14 3 (1.17%) Sybase
14 3 (1.17%) StatPro
14 3 (1.17%) Remedy
Central London / West End
Eligo Recruitment Ltd
Salary: £23 - £24 per annum
Posted: 3 days ago
North London
Ashdown IT
Salary: £20000 - £23000 per annum + benefits
Posted: 4 days ago
London
ComputAppoint
Salary: From £25,000 to £35,000 per annum
Posted: 6 days ago
London
ComputAppoint
Salary: £18000 - £24000 per annum + Benefits
Posted: 6 days ago
City, London
Harris Global
Salary: £30000 - £40000 per annum + Benefits
Posted: 6 days ago
London
Harvey Nash plc
Salary: £23000 per annum
Posted: 6 days ago
City of London
Deerfoot IT
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 10 days ago
Central London / West End
St Giles International
Salary: From £18,000 to £20,000 per annum
Posted: 13 days ago
London
Hays IT - Uk Posting account
Salary: £25000.00 per annum + Benefits
Posted: 13 days ago
City of London
Quantica Technology - London
Salary: £25000 - £30000 per annum + Benefits
Posted: 20 days ago
London
OHO Group
Salary: £30k - 45k per year
Posted: 25 days ago
Feltham
Bluetownonline Ltd
Salary: £28000 - £32000 per annum
Posted: 25 days ago