The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
IT Support Analyst
Rank 523 499 534
Rank change year-on-year
-24 +35
Permanent jobs requiring an IT Support Analyst 104 161 66
As % of all permanent IT jobs located in London 0.23% 0.33% 0.15%
As % of the Job Titles category 0.25% 0.36% 0.16%
Number of salaries quoted 96 144 65
Average salary £28,250 £29,000 £25,000
Average salary % change year-on-year
-2.58% +16.00%
90% offered a salary of more than £21,000 £22,500 £22,000
10% offered a salary of more than £37,000 £37,500 £32,250
UK excluding London average salary £23,500 £24,000 £24,000
% change year-on-year
-2.08% -
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41333 45058 41496
As % of all permanent IT jobs located in London 93.27% 93.49% 93.52%
Number of salaries quoted 35059 37848 34733
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 30 July 2015.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +24 27 £28,375 -0.43% 2
Surbiton - 4 £19,000 -
Canary Wharf +8 2 £24,500 -38.75%
Uxbridge -1 1 £50,000 +81.81%
Chessington - 1 £31,000 -
Kingston Upon Thames - 1 £20,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 30 July 2015, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 233 (83.51%) Windows
2 173 (62.01%) MS Office
3 166 (59.50%) Active Directory
4 158 (56.63%) Microsoft
5 123 (44.09%) Windows 7
6 94 (33.69%) MS Excel
7 93 (33.33%) MS Exchange
8 75 (26.88%) Windows Server 2008
9 66 (23.66%) VMware
10 64 (22.94%) Finance
11 58 (20.79%) ITIL
11 58 (20.79%) VMware Infrastructure
12 51 (18.28%) Degree
13 45 (16.13%) Firewall
14 41 (14.70%) Blackberry
15 40 (14.34%) Windows 8
16 39 (13.98%) Citrix
17 38 (13.62%) Windows Server 2012
18 36 (12.90%) Legal
19 35 (12.54%) VPN
20 34 (12.19%) Law
21 30 (10.75%) TCP/IP
21 30 (10.75%) Cisco
21 30 (10.75%) Linux
22 29 (10.39%) Windows XP
22 29 (10.39%) Computer Science
23 26 (9.32%) SQL Server
24 25 (8.96%) LAN
24 25 (8.96%) Hedge funds
25 24 (8.60%) SLA

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 30 July 2015, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 93 (33.33%) MS Exchange
2 22 (7.89%) Exchange Server 2010
3 19 (6.81%) SharePoint
4 17 (6.09%) Blackberry Enterprise Server
5 12 (4.30%) WorkSite
6 10 (3.58%) Exchange Server 2013
7 6 (2.15%) IIS
8 5 (1.79%) Exchange Server 2007
9 4 (1.43%) SharePoint 2010
9 4 (1.43%) SharePoint 2013
9 4 (1.43%) Exchange Server 2003
10 3 (1.08%) Lync
11 2 (0.72%) IBM Notes
12 1 (0.36%) Apache
12 1 (0.36%) WebLogic
12 1 (0.36%) WebSphere
12 1 (0.36%) BizTalk Server
12 1 (0.36%) Node.js
Applications
1 173 (62.01%) MS Office
2 94 (33.69%) MS Excel
3 10 (3.58%) MS PowerPoint
4 3 (1.08%) MS Project
4 3 (1.08%) MS Visio
5 2 (0.72%) Adobe Illustrator
5 2 (0.72%) Photoshop
6 1 (0.36%) Spreadsheet
Business Applications
1 2 (0.72%) Finacle
2 1 (0.36%) PeopleSoft HRMS
2 1 (0.36%) assyst
2 1 (0.36%) JDE EnterpriseOne
2 1 (0.36%) Magento
2 1 (0.36%) Fredhopper
Cloud Services
1 19 (6.81%) Office 365
2 5 (1.79%) Symantec.cloud
3 4 (1.43%) Google Apps
4 1 (0.36%) Mimecast
4 1 (0.36%) Dropbox
4 1 (0.36%) Google Drive
4 1 (0.36%) Amazon AWS
4 1 (0.36%) PaaS
Communications & Networking
1 45 (16.13%) Firewall
2 35 (12.54%) VPN
3 30 (10.75%) TCP/IP
4 25 (8.96%) LAN
5 21 (7.53%) DNS
6 17 (6.09%) WAN
7 16 (5.73%) DHCP
8 11 (3.94%) SAN
9 10 (3.58%) Cisco IOS
10 7 (2.51%) VoIP
11 6 (2.15%) Wi-Fi
12 5 (1.79%) VLAN
13 4 (1.43%) Wireless
13 4 (1.43%) 3G
14 3 (1.08%) WLAN
14 3 (1.08%) Intranet
14 3 (1.08%) Internet
15 2 (0.72%) Broadband
16 1 (0.36%) LDAP
16 1 (0.36%) FTP
Database & Business Intelligence
1 26 (9.32%) SQL Server
2 3 (1.08%) SQL Server Reporting Services
2 3 (1.08%) SQL Server Integration Services
3 2 (0.72%) RDBMS
3 2 (0.72%) Relational Database
4 1 (0.36%) MySQL
4 1 (0.36%) SQL Server 2012
4 1 (0.36%) Oracle Database
Development Applications
1 3 (1.08%) Visual Studio
2 1 (0.36%) MSI
General
1 64 (22.94%) Finance
2 36 (12.90%) Legal
3 34 (12.19%) Law
4 18 (6.45%) Financial Institution
5 17 (6.09%) Banking
6 13 (4.66%) Retail
6 13 (4.66%) Games
7 11 (3.94%) Telecoms
8 7 (2.51%) Back Office
9 6 (2.15%) Advertising
10 3 (1.08%) Marketing
10 3 (1.08%) Mandarin Language
10 3 (1.08%) French Language
11 1 (0.36%) Publishing
11 1 (0.36%) Front Office
Libraries, Frameworks & Software Standards
1 17 (6.09%) Software Packaging
2 3 (1.08%) FIX Protocol
2 3 (1.08%) .NET
3 1 (0.36%) CSS
3 1 (0.36%) XML
3 1 (0.36%) Application Packaging
3 1 (0.36%) HTML
Miscellaneous
1 41 (14.70%) Blackberry
2 29 (10.39%) Computer Science
3 25 (8.96%) Hedge funds
4 15 (5.38%) Analytical Skills
5 13 (4.66%) iPhone
6 7 (2.51%) Management Information System
7 6 (2.15%) Video Conferencing
8 5 (1.79%) CCTV
8 5 (1.79%) iPad
8 5 (1.79%) Data Centre
9 4 (1.43%) User Experience
9 4 (1.43%) Mathematics
9 4 (1.43%) EPoS
10 3 (1.08%) Smartphone
11 2 (0.72%) Thin Client
11 2 (0.72%) Derivative
11 2 (0.72%) Fat Client
11 2 (0.72%) Clustering
11 2 (0.72%) AS400
11 2 (0.72%) Digital Media
Operating Systems
1 233 (83.51%) Windows
2 123 (44.09%) Windows 7
3 75 (26.88%) Windows Server 2008
4 40 (14.34%) Windows 8
5 38 (13.62%) Windows Server 2012
6 30 (10.75%) Linux
7 29 (10.39%) Windows XP
8 24 (8.60%) Windows Server 2003
9 21 (7.53%) Mac OS X
10 12 (4.30%) Android
11 10 (3.58%) Apple iOS
12 5 (1.79%) Windows Vista
12 5 (1.79%) Mac OS X Server
13 3 (1.08%) Mac OS
14 1 (0.36%) UNIX
Processes & Methodologies
1 58 (20.79%) ITIL
2 20 (7.17%) Service Management
3 19 (6.81%) Disaster Recovery
4 15 (5.38%) Boundary Protection
5 13 (4.66%) Document Management
6 12 (4.30%) Incident Management
7 9 (3.23%) Practice Management
7 9 (3.23%) Patch Management
8 7 (2.51%) Configuration Management
8 7 (2.51%) Software Distribution
9 6 (2.15%) Project Management
10 5 (1.79%) Service Delivery
10 5 (1.79%) Logistics
11 4 (1.43%) Algorithmic Trading
11 4 (1.43%) Stakeholder Management
11 4 (1.43%) Asset Management
11 4 (1.43%) Wealth Management
12 3 (1.08%) Data Reconciliation
12 3 (1.08%) CRM
12 3 (1.08%) ITSM
Programming Languages
1 19 (6.81%) Perl
2 17 (6.09%) PowerShell
3 16 (5.73%) SQL
4 6 (2.15%) C
4 6 (2.15%) VBA
5 4 (1.43%) Python
5 4 (1.43%) C#
6 3 (1.08%) Bash Shell
6 3 (1.08%) VB
7 2 (0.72%) Java
7 2 (0.72%) JavaScript
7 2 (0.72%) PHP
8 1 (0.36%) T-SQL
8 1 (0.36%) Shell Script
Qualifications
1 51 (18.28%) Degree
2 22 (7.89%) Microsoft Certification
3 16 (5.73%) MCSE
4 15 (5.38%) PhD
5 12 (4.30%) Cisco Certification
6 11 (3.94%) MCSA
6 11 (3.94%) CCNA
7 10 (3.58%) MCITP
8 9 (3.23%) MCP
8 9 (3.23%) VMware Certified Professional (VCP)
9 5 (1.79%) MCTS
9 5 (1.79%) ITIL Foundation Certificate
10 4 (1.43%) MOS
11 3 (1.08%) ITIL Certification
12 2 (0.72%) A+ Certification
13 1 (0.36%) CCNP
13 1 (0.36%) MCDST
13 1 (0.36%) Security Cleared
Quality Assurance & Compliance
1 24 (8.60%) SLA
System Software
1 166 (59.50%) Active Directory
2 58 (20.79%) VMware Infrastructure
3 22 (7.89%) VMware ESX
4 18 (6.45%) XenApp
5 17 (6.09%) VMware Workstation
6 5 (1.79%) Terminal Services
7 4 (1.43%) XenDesktop
8 3 (1.08%) Hyper-V
9 2 (0.72%) vSphere
10 1 (0.36%) UAG
10 1 (0.36%) Firmware
10 1 (0.36%) Terminal Server
Systems Management
1 17 (6.09%) SCCM
2 4 (1.43%) Symantec Endpoint Protection
3 2 (0.72%) Norton AntiVirus
3 2 (0.72%) Backup Exec
4 1 (0.36%) WSUS
4 1 (0.36%) Nagios
4 1 (0.36%) ARCserve
4 1 (0.36%) ZABBIX
4 1 (0.36%) Plesk
4 1 (0.36%) Symantec Enterprise Vault
4 1 (0.36%) Casper Suite
4 1 (0.36%) NetVault Backup
Vendors
1 158 (56.63%) Microsoft
2 66 (23.66%) VMware
3 39 (13.98%) Citrix
4 30 (10.75%) Cisco
5 20 (7.17%) Apple
6 17 (6.09%) HP
7 12 (4.30%) Mitel
8 10 (3.58%) Avaya
9 9 (3.23%) OpenText
10 8 (2.87%) Sophos
10 8 (2.87%) Google
10 8 (2.87%) Bloomberg
11 7 (2.51%) Adobe
12 6 (2.15%) Symantec
13 5 (1.79%) McAfee
14 4 (1.43%) Reuters
14 4 (1.43%) Oracle
14 4 (1.43%) SonicWALL
15 3 (1.08%) Kaspersky
15 3 (1.08%) ServiceNow
London
ComputAppoint
Salary: £25000 - £30000 per annum + benefits
Posted: 17 hours ago
Croydon, Surrey
Fruition IT Resources Limited
Salary: £22000 - £28000 per annum + Benefits
Posted: 18 hours ago
London
HAYS INFORMATION TECHNOLOGY
Salary: £25000.00 per annum + Benefits
Posted: 2 days ago
Central London / West End
Eligo Recruitment Ltd
Salary: £26000 - £26500 per annum + Benefits
Posted: 3 days ago
London
Artemis Recruitment Ltd
Salary: Up to £35,000 per annum + Bonus
Posted: 3 days ago
The City, London (EC2)
Guru Careers
Salary: £25 - 30k + Benefits
Posted: 3 days ago
London
Robert Half
Salary: £25000 - £30000 per annum
Posted: 3 days ago
London
Bluetownonline Ltd
Salary: £23k per year
Posted: 15 days ago
City of London
Hays IT - Uk Posting account
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 23 days ago