The statistics below represent IT jobs advertised across the London region that had IT Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
IT Support Analyst
England / London
Rank 446 494 391
Rank change year-on-year
+48 -103
Permanent jobs requiring an IT Support Analyst 125 153 278
As % of all permanent IT jobs located in London 0.37% 0.38% 0.68%
As % of the Job Titles category 0.39% 0.40% 0.70%
Number of salaries quoted 109 129 254
Median salary £30,000 £31,500 £28,500
Median salary % change year-on-year
-4.76% +10.52%
90% offered a salary of more than £25,000 £23,000 £22,150
10% offered a salary of more than £42,500 £47,100 £44,250
UK excluding London median salary £25,000 £23,500 £24,500
% change year-on-year
+6.38% -4.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
32051 38383 39535
As % of all permanent IT jobs located in London 95.84% 96.13% 96.08%
Number of salaries quoted 27179 32953 33619
Median salary £57,500 £55,000 £52,500
Median salary % change year-on-year
+4.54% +4.76%
90% offered a salary of more than £33,000 £33,000 £31,500
10% offered a salary of more than £82,500 £75,000 £80,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

IT Support Analyst
Jobs Demand Trend in London

The demand trend of job ads across the London region that featured IT Support Analyst in the job title.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 16 January 2017.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +32 24 £33,500 +3.07% 2
Croydon +7 3 £29,164 +15.50%
Westminster - 2 £31,250 -
Docklands, London +2 1 £25,000 -9.09%
Canary Wharf - 1 £47,000 -
Bromley - 1 £30,000 - 1
Chessington - 1 £26,750 -
Enfield - 1 £23,000 -
Twickenham - 1 £24,000 -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 16 January 2017, IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the London region featuring IT Support Analyst in the job title.

1 172 (61.21%) Windows
2 141 (50.18%) Microsoft
3 139 (49.47%) Active Directory
4 115 (40.93%) MS Office
5 93 (33.10%) Windows 7
6 82 (29.18%) MS Excel
7 81 (28.83%) ITIL
8 63 (22.42%) Finance
9 49 (17.44%) SQL
10 47 (16.73%) Citrix
11 45 (16.01%) Windows Server
12 44 (15.66%) Law
13 43 (15.30%) VMware
13 43 (15.30%) MS Exchange
14 39 (13.88%) Legal
15 37 (13.17%) Windows Server 2008
16 36 (12.81%) Office 365
17 35 (12.46%) Windows 10
17 35 (12.46%) Blackberry
18 31 (11.03%) TCP/IP
19 30 (10.68%) Banking
20 27 (9.61%) Linux
20 27 (9.61%) VMware Infrastructure
21 26 (9.25%) Windows Server 2012
21 26 (9.25%) Degree
22 25 (8.90%) Apple
23 23 (8.19%) Firewall
24 22 (7.83%) VPN
25 21 (7.47%) DNS
25 21 (7.47%) Cisco

IT Support Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 43 (15.30%) MS Exchange
2 17 (6.05%) Skype for Business
3 16 (5.69%) SharePoint
4 15 (5.34%) Exchange Server 2010
5 9 (3.20%) Apache
6 7 (2.49%) Exchange Server 2013
7 4 (1.42%) Blackberry Enterprise Server
8 3 (1.07%) Exchange Server 2007
8 3 (1.07%) IBM Notes
8 3 (1.07%) WebSphere
9 1 (0.36%) CMS
9 1 (0.36%) Exchange Server 2003
9 1 (0.36%) IBM Domino
9 1 (0.36%) SharePoint 2013
9 1 (0.36%) SharePoint Server
9 1 (0.36%) WordPress
Applications
1 115 (40.93%) MS Office
2 82 (29.18%) MS Excel
3 16 (5.69%) MS PowerPoint
4 7 (2.49%) MS Visio
5 3 (1.07%) AutoCAD
6 2 (0.71%) Adobe Captivate
6 2 (0.71%) MS Project
7 1 (0.36%) Acrobat
7 1 (0.36%) Photoshop
Business Applications
1 14 (4.98%) Dynamics CRM
2 9 (3.20%) Eikon
3 6 (2.14%) Northgate Housing
3 6 (2.14%) Orchard Housing
4 5 (1.78%) SunGard APT
4 5 (1.78%) thinkFolio
5 1 (0.36%) Dynamics NAV
5 1 (0.36%) FastStats
5 1 (0.36%) LatentZero
Cloud Services
1 36 (12.81%) Office 365
2 6 (2.14%) G Suite
3 5 (1.78%) Amazon AWS
3 5 (1.78%) Microsoft Azure
4 4 (1.42%) SaaS
5 3 (1.07%) Google Analytics
6 2 (0.71%) Adobe Creative Cloud
7 1 (0.36%) Dropbox
7 1 (0.36%) IaaS
7 1 (0.36%) Mimecast
7 1 (0.36%) PaaS
Communications & Networking
1 31 (11.03%) TCP/IP
2 23 (8.19%) Firewall
3 22 (7.83%) VPN
4 21 (7.47%) DNS
5 20 (7.12%) LAN
6 18 (6.41%) WAN
7 16 (5.69%) DHCP
7 16 (5.69%) Internet
8 11 (3.91%) VoIP
9 10 (3.56%) FTP
10 8 (2.85%) Intranet
10 8 (2.85%) Wireless
11 5 (1.78%) Cisco IOS
11 5 (1.78%) IP Telephony
12 4 (1.42%) PuTTY
12 4 (1.42%) Skype
12 4 (1.42%) Telnet
13 3 (1.07%) Remote Desktop
13 3 (1.07%) Wi-Fi
14 2 (0.71%) VLAN
Database & Business Intelligence
1 10 (3.56%) SQL Server
2 9 (3.20%) MySQL
3 3 (1.07%) SQL Server Reporting Services
4 2 (0.71%) Relational Database
4 2 (0.71%) SQL Server Integration Services
5 1 (0.36%) SQL Server 2008
5 1 (0.36%) SQL Server 2012
5 1 (0.36%) SQL Server 2014
5 1 (0.36%) SQL Server Analysis Services
Development Applications
1 11 (3.91%) JIRA
2 2 (0.71%) FrontPage
3 1 (0.36%) Visual Studio
General
1 63 (22.42%) Finance
2 44 (15.66%) Law
3 39 (13.88%) Legal
4 30 (10.68%) Banking
5 11 (3.91%) Telecoms
6 10 (3.56%) Games
7 5 (1.78%) Front Office
7 5 (1.78%) German Language
7 5 (1.78%) Retail
8 4 (1.42%) Financial Institution
9 3 (1.07%) Marketing
10 2 (0.71%) Advertising
10 2 (0.71%) Brand Awareness
10 2 (0.71%) Multimedia
10 2 (0.71%) Publishing
11 1 (0.36%) Billing
11 1 (0.36%) French Language
11 1 (0.36%) Prime Brokerage
11 1 (0.36%) Spanish Language
Libraries, Frameworks & Software Standards
1 9 (3.20%) LAMP
2 6 (2.14%) HTML
3 5 (1.78%) Web Services
4 3 (1.07%) CSS
4 3 (1.07%) WebSphere MQ
4 3 (1.07%) XML
5 1 (0.36%) IBM Integration Bus
5 1 (0.36%) XMPP
Miscellaneous
1 35 (12.46%) Blackberry
2 19 (6.76%) Analytical Skills
2 19 (6.76%) iPad
3 17 (6.05%) Computer Science
4 15 (5.34%) Video Conferencing
5 13 (4.63%) iPhone
6 12 (4.27%) Hedge funds
7 10 (3.56%) Smartphone
8 9 (3.20%) Fintech
9 8 (2.85%) Management Information System
10 6 (2.14%) Mathematics
11 5 (1.78%) Clustering
12 4 (1.42%) Algorithms
12 4 (1.42%) Equities
13 3 (1.07%) BYOD
13 3 (1.07%) Data Centre
13 3 (1.07%) User Experience
14 2 (0.71%) e-Learning
14 2 (0.71%) Handset
14 2 (0.71%) iSeries
Operating Systems
1 172 (61.21%) Windows
2 93 (33.10%) Windows 7
3 45 (16.01%) Windows Server
4 37 (13.17%) Windows Server 2008
5 35 (12.46%) Windows 10
6 27 (9.61%) Linux
7 26 (9.25%) Windows Server 2012
8 19 (6.76%) Windows 8
9 18 (6.41%) Mac OS X
10 14 (4.98%) Unix
11 13 (4.63%) Android
12 8 (2.85%) Apple iOS
13 7 (2.49%) Windows Server 2003
13 7 (2.49%) Windows XP
14 4 (1.42%) Red Hat Enterprise Linux
15 1 (0.36%) Mac OS
15 1 (0.36%) Solaris
15 1 (0.36%) Windows Phone
15 1 (0.36%) Windows Vista
Processes & Methodologies
1 81 (28.83%) ITIL
2 19 (6.76%) CRM
2 19 (6.76%) Service Management
3 16 (5.69%) Asset Management
4 14 (4.98%) Project Management
5 13 (4.63%) Investment Management
6 12 (4.27%) Workflow
7 11 (3.91%) Incident Management
7 11 (3.91%) Service Delivery
8 10 (3.56%) Change Management
9 9 (3.20%) Software Testing
9 9 (3.20%) Virtual Infrastructure
10 8 (2.85%) Analytics
11 7 (2.49%) Document Management
11 7 (2.49%) Information Security
12 6 (2.14%) Data Management
12 6 (2.14%) ITSM
12 6 (2.14%) Problem Management
12 6 (2.14%) Procure-to-Pay
12 6 (2.14%) Validation
Programming Languages
1 49 (17.44%) SQL
2 14 (4.98%) Perl
3 13 (4.63%) C
4 9 (3.20%) PHP
5 5 (1.78%) VBA
6 3 (1.07%) Java
6 3 (1.07%) JavaScript
6 3 (1.07%) PowerShell
6 3 (1.07%) Shell Script
7 1 (0.36%) Bash Shell
7 1 (0.36%) C++
7 1 (0.36%) Python
7 1 (0.36%) VB
Qualifications
1 26 (9.25%) Degree
2 16 (5.69%) MOS
3 15 (5.34%) Microsoft Certification
4 13 (4.63%) MCSA
5 12 (4.27%) MCITP
5 12 (4.27%) MCP
5 12 (4.27%) MCSE
6 9 (3.20%) ITIL Certification
6 9 (3.20%) MCTS
7 7 (2.49%) CCNA
7 7 (2.49%) Cisco Certification
8 4 (1.42%) DBS Check
9 3 (1.07%) VMware Certified Professional (VCP)
10 2 (0.71%) A+ Certification
11 1 (0.36%) CISSP
11 1 (0.36%) Network+ Certification
11 1 (0.36%) PMI Certification
11 1 (0.36%) PMP
Quality Assurance & Compliance
1 19 (6.76%) SLA
2 6 (2.14%) QA
3 5 (1.78%) ISO/IEC 27001
4 1 (0.36%) ISO 9001
System Software
1 139 (49.47%) Active Directory
2 27 (9.61%) VMware Infrastructure
3 10 (3.56%) XenApp
4 9 (3.20%) Hyper-V
5 4 (1.42%) Virtual Servers
6 2 (0.71%) Terminal Services
6 2 (0.71%) XenDesktop
7 1 (0.36%) vSphere
Systems Management
1 14 (4.98%) SCCM
2 7 (2.49%) SCOM
3 5 (1.78%) Norton AntiVirus
4 4 (1.42%) Backup Exec
5 3 (1.07%) CA Spectrum
5 3 (1.07%) Nagios
5 3 (1.07%) NetBackup
5 3 (1.07%) WSUS
5 3 (1.07%) ZENworks
6 1 (0.36%) AirWatch
6 1 (0.36%) Casper Suite
6 1 (0.36%) FortiGate
6 1 (0.36%) ITRS Geneos
6 1 (0.36%) McAfee ePO
6 1 (0.36%) Symantec Enterprise Vault
Vendors
1 141 (50.18%) Microsoft
2 47 (16.73%) Citrix
3 43 (15.30%) VMware
4 25 (8.90%) Apple
5 21 (7.47%) Cisco
6 12 (4.27%) Bloomberg
7 11 (3.91%) Adobe
7 11 (3.91%) Google
7 11 (3.91%) iManage
8 10 (3.56%) HP
9 9 (3.20%) FactSet
10 7 (2.49%) Symantec
11 6 (2.14%) Capita
11 6 (2.14%) Northgate
11 6 (2.14%) Oracle
11 6 (2.14%) Orchard
12 5 (1.78%) Avaya
12 5 (1.78%) Charles River
12 5 (1.78%) Intel Security
12 5 (1.78%) SunGard
Bromley, Kent
Ashdown IT
Salary: £30000 per annum + training + benefits
Posted: 4 hours ago
London
ComputAppoint
Salary: £24000 - £32000 per annum
Posted: 23 hours ago
Upminster, Essex
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum
Posted: 18 hours ago
City, London
Franklin Fitch Limited
Posted: 5 days ago
London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 5 days ago
City, London
Franklin Fitch Limited
Salary: From £35,000 to £45,000 per annum
Posted: 6 days ago
West London
DCV Technologies
Salary: From £25,000 to £27,000 per annum Excellent benefits packages
Posted: 5 days ago
London
Information Technology Services
Salary: £40k - 45k per year + fantastic training opportunities
Posted: 5 days ago
London
Robert Walters UK
Salary: £30000 - £45000 per annum
Posted: 11 days ago
London
Harris Global
Posted: 4 days ago
East London
Charles Taylor plc
Salary: Market related
Posted: 10 days ago