The table below looks at the statistics for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 499 530 554
Rank change year-on-year
+31 +24
Permanent jobs requiring an IT Support Analyst 128 98 91
As % of all permanent IT jobs located in London 0.28% 0.22% 0.18%
As % of the Job Titles category 0.30% 0.24% 0.19%
Number of salaries quoted 118 94 87
Average salary £28,000 £28,750 £28,500
Average salary % change year-on-year
-2.60% +0.87%
90% offered a salary of more than £21,850 £22,500 £23,500
10% offered a salary of more than £39,300 £40,250 £42,500
UK excluding London average salary £23,500 £22,500 £25,000
% change year-on-year
+4.44% -10.00%
IT Support Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
42753 41632 47612
As % of all permanent IT jobs located in London 93.39% 93.54% 94.55%
Number of salaries quoted 35655 35019 41251
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,500 £32,500 £32,000
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 23 September 2014.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +34 47 £27,500 +3.28% 6
Croydon - 5 £24,000 - 1
Uxbridge - 2 £27,500 -
Chiswick - 2 £28,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 23 September 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 240 (82.76%) Windows
2 179 (61.72%) Active Directory
3 151 (52.07%) MS Office
4 146 (50.34%) Microsoft
5 128 (44.14%) Windows 7
6 106 (36.55%) MS Excel
7 82 (28.28%) Windows Server 2008
8 80 (27.59%) Finance
9 75 (25.86%) MS Exchange
10 73 (25.17%) VMware
11 58 (20.00%) Citrix
12 52 (17.93%) Degree
13 51 (17.59%) Windows XP
14 46 (15.86%) ITIL
15 43 (14.83%) Cisco
16 42 (14.48%) LAN
17 40 (13.79%) TCP/IP
18 39 (13.45%) Blackberry
19 38 (13.10%) Linux
19 38 (13.10%) VMware Infrastructure
20 33 (11.38%) DNS
21 32 (11.03%) Computer Science
22 31 (10.69%) Apple
22 31 (10.69%) Windows Server 2003
22 31 (10.69%) Disaster Recovery
23 30 (10.34%) WAN
24 28 (9.66%) Exchange Server 2010
24 28 (9.66%) PowerShell
25 27 (9.31%) Software Packaging
25 27 (9.31%) Legal

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 23 September 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 75 (25.86%) MS Exchange
2 28 (9.66%) Exchange Server 2010
3 17 (5.86%) SharePoint
4 13 (4.48%) Blackberry Enterprise Server
5 10 (3.45%) IIS
6 9 (3.10%) WorkSite
7 5 (1.72%) Exchange Server 2007
7 5 (1.72%) Lync
8 3 (1.03%) SharePoint 2010
8 3 (1.03%) SharePoint 2013
8 3 (1.03%) Exchange Server 2013
8 3 (1.03%) IBM Notes
9 2 (0.69%) SharePoint Server
9 2 (0.69%) Exchange Server 2000
10 1 (0.34%) Exchange Server 2003
10 1 (0.34%) CMS
Applications
1 151 (52.07%) MS Office
2 106 (36.55%) MS Excel
3 10 (3.45%) MS PowerPoint
4 1 (0.34%) MS Visio
4 1 (0.34%) AutoCAD
4 1 (0.34%) S-PLUS
Business Applications
1 3 (1.03%) Movex
1 3 (1.03%) Dynamics NAV
2 2 (0.69%) Cognos TM1
2 2 (0.69%) Dynamics AX
3 1 (0.34%) Misys Midas
3 1 (0.34%) Dynamics CRM
Cloud Services
1 5 (1.72%) Microsoft Azure
1 5 (1.72%) Amazon AWS
2 2 (0.69%) Office 365
Communications & Networking
1 42 (14.48%) LAN
2 40 (13.79%) TCP/IP
3 33 (11.38%) DNS
4 30 (10.34%) WAN
5 27 (9.31%) DHCP
6 22 (7.59%) Firewall
7 21 (7.24%) VoIP
7 21 (7.24%) VPN
8 11 (3.79%) SAN
9 8 (2.76%) Wireless
10 6 (2.07%) Wi-Fi
10 6 (2.07%) Network Security
11 5 (1.72%) Intranet
11 5 (1.72%) Internet
12 4 (1.38%) Broadband
12 4 (1.38%) VLAN
12 4 (1.38%) Cisco IPT
13 3 (1.03%) IP Telephony
14 2 (0.69%) Gigabit Ethernet
14 2 (0.69%) Cisco IOS
Database & Business Intelligence
1 25 (8.62%) SQL Server
2 10 (3.45%) SQL Server 2008
3 7 (2.41%) SQL Server 2005
4 5 (1.72%) PostgreSQL
5 2 (0.69%) MarkLogic
6 1 (0.34%) Crystal Reports
General
1 80 (27.59%) Finance
2 27 (9.31%) Legal
3 21 (7.24%) Law
4 15 (5.17%) Financial Institution
4 15 (5.17%) Advertising
5 13 (4.48%) Telecoms
6 12 (4.14%) Banking
7 10 (3.45%) Retail
8 6 (2.07%) Back Office
9 5 (1.72%) Publishing
10 4 (1.38%) Spanish Language
10 4 (1.38%) Manufacturing
11 2 (0.69%) Aerospace
11 2 (0.69%) Italian Language
12 1 (0.34%) Investment Banking
12 1 (0.34%) Marketing
12 1 (0.34%) French Language
Libraries, Frameworks & Software Standards
1 27 (9.31%) Software Packaging
2 8 (2.76%) Web Services
3 5 (1.72%) LAMP
4 2 (0.69%) XML
4 2 (0.69%) ASP.NET Web Forms
Miscellaneous
1 39 (13.45%) Blackberry
2 32 (11.03%) Computer Science
3 25 (8.62%) Hedge funds
4 24 (8.28%) iPhone
5 14 (4.83%) Analytical Skills
6 10 (3.45%) Management Information System
7 8 (2.76%) Mathematics
8 7 (2.41%) Client/Server
9 3 (1.03%) EPoS
9 3 (1.03%) FMCG
9 3 (1.03%) iPad
10 2 (0.69%) Video Conferencing
10 2 (0.69%) Handset
11 1 (0.34%) Spread Betting
11 1 (0.34%) Physics
11 1 (0.34%) Foreign Exchange (FX)
11 1 (0.34%) BBC
11 1 (0.34%) Digital Media
11 1 (0.34%) New Media
11 1 (0.34%) User Experience
Operating Systems
1 240 (82.76%) Windows
2 128 (44.14%) Windows 7
3 82 (28.28%) Windows Server 2008
4 51 (17.59%) Windows XP
5 38 (13.10%) Linux
6 31 (10.69%) Windows Server 2003
7 27 (9.31%) Windows Server 2012
8 20 (6.90%) Mac OS X
9 15 (5.17%) Windows 8
10 11 (3.79%) Mac OS
11 9 (3.10%) Android
12 6 (2.07%) Apple iOS
12 6 (2.07%) Mac OS X Server
13 5 (1.72%) UNIX
14 4 (1.38%) Windows 2000 Server
15 2 (0.69%) Windows Vista
16 1 (0.34%) Windows 2000
16 1 (0.34%) AIX
16 1 (0.34%) Solaris
Processes & Methodologies
1 46 (15.86%) ITIL
2 31 (10.69%) Disaster Recovery
3 18 (6.21%) Investment Management
4 15 (5.17%) Asset Management
5 12 (4.14%) Mobile Device Management
6 10 (3.45%) Document Management
7 8 (2.76%) Service Delivery
7 8 (2.76%) CRM
8 6 (2.07%) Service Management
8 6 (2.07%) Network Design
8 6 (2.07%) Performance Tuning
8 6 (2.07%) Change Control
9 5 (1.72%) Incident Management
10 4 (1.38%) Coaching
11 3 (1.03%) Mentoring
11 3 (1.03%) Problem Management
11 3 (1.03%) ITIL V3
11 3 (1.03%) Project Management
11 3 (1.03%) E-Commerce
11 3 (1.03%) Change Management
Programming Languages
1 28 (9.66%) PowerShell
2 26 (8.97%) Perl
3 23 (7.93%) SQL
4 9 (3.10%) JavaScript
5 6 (2.07%) Shell Script
6 5 (1.72%) Python
7 3 (1.03%) VB
7 3 (1.03%) C
8 2 (0.69%) PHP
8 2 (0.69%) VBScript
9 1 (0.34%) VBA
9 1 (0.34%) C#
9 1 (0.34%) Java
9 1 (0.34%) Bash Shell
Qualifications
1 52 (17.93%) Degree
2 27 (9.31%) Microsoft Certification
3 23 (7.93%) MCSE
4 15 (5.17%) PhD
5 12 (4.14%) MCP
6 11 (3.79%) MCSA
6 11 (3.79%) CCNA
6 11 (3.79%) Cisco Certification
7 10 (3.45%) ITIL Foundation Certificate
7 10 (3.45%) MCITP
8 5 (1.72%) MCTS
8 5 (1.72%) ITIL Certification
9 1 (0.34%) VMware Certified Professional (VCP)
9 1 (0.34%) A+ Certification
9 1 (0.34%) HND
Quality Assurance & Compliance
1 12 (4.14%) SLA
2 2 (0.69%) QA
2 2 (0.69%) HL7
2 2 (0.69%) DICOM
3 1 (0.34%) ISO 9001
System Software
1 179 (61.72%) Active Directory
2 38 (13.10%) VMware Infrastructure
3 22 (7.59%) VMware ESX
3 22 (7.59%) VMware Workstation
4 10 (3.45%) Hyper-V
5 5 (1.72%) Terminal Services
6 4 (1.38%) VMware ESXi
6 4 (1.38%) MetaFrame
7 2 (0.69%) XenApp
8 1 (0.34%) XenServer
8 1 (0.34%) XenDesktop
8 1 (0.34%) Microsoft Virtual Server
Systems Management
1 14 (4.83%) WSUS
2 9 (3.10%) Backup Exec
3 5 (1.72%) SCCM
3 5 (1.72%) Nagios
3 5 (1.72%) NetBackup
4 2 (0.69%) Norton AntiVirus
5 1 (0.34%) Control-M
5 1 (0.34%) HP SIM
Vendors
1 146 (50.34%) Microsoft
2 73 (25.17%) VMware
3 58 (20.00%) Citrix
4 43 (14.83%) Cisco
5 31 (10.69%) Apple
6 22 (7.59%) HP
7 13 (4.48%) Symantec
8 9 (3.10%) ServiceNow
9 8 (2.76%) Bloomberg
9 8 (2.76%) Dell
10 7 (2.41%) Adobe
10 7 (2.41%) Avaya
11 6 (2.07%) Juniper
11 6 (2.07%) LANDesk
11 6 (2.07%) Reuters
11 6 (2.07%) Autodesk
12 5 (1.72%) Veritas
12 5 (1.72%) Oracle
13 4 (1.38%) Altiris
14 3 (1.03%) McAfee
South West London
Ashdown IT
Salary: £35000 - £40000 per annum
Posted: 2 hours ago
London
Austin Fraser
Salary: £30000.00 - £35000.00 per annum + Excellent Benefits
Posted: 8 hours ago
London
Nicoll Curtin
Salary: £60000 - £80000 per annum + Bonus + Excellent benefits
Posted: Yesterday
London
Big Picture Staffing
Salary: From £35,000 to £45,000 per annum
Posted: 4 days ago
Croydon, Surrey
Harrington Starr
Salary: £25000 per annum
Posted: 4 days ago
London
Sanderson
Salary: £20000 - £30000 per annum + benefits
Posted: 4 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £25000 - £30000 per annum + Excellent benefits
Posted: 6 days ago
London
Comtecs
Salary: £44000 - £45000 Per Annum +Bonus +Benefits
Posted: 6 days ago
East London
Total Gas & Power Limited
Salary: From £35,000 to £42,000 per annum Excellent Benefits package offered
Posted: 8 days ago
London
Hays IT - Uk Posting account
Salary: £21000.00 - £22000.00 per annum
Posted: 15 days ago
City of London
Hays IT - Uk Posting account
Salary: £20000.00 - £25000.00 per annum
Posted: 19 days ago
City, Edinburgh
TheSmartList
Posted: 21 days ago
London
Artemis IT Recruitment
Salary: £Excellent + Bonus
Posted: 22 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 22 days ago
London
Huxley Associates
Salary: £35000 - £45000 per annum + competitive
Posted: 26 days ago
London
Huxley Associates
Salary: £35000 - £45000 per annum + bonus + benefits
Posted: 26 days ago