The first table below looks at the demand for the IT Support Analyst role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
IT Support Analyst
Rank 482 534 501
Rank change year-on-year
+52 -33
Permanent jobs requiring an IT Support Analyst 161 70 116
As % of all permanent IT jobs located in London 0.33% 0.16% 0.22%
As % of the Job Titles category 0.36% 0.17% 0.24%
Number of salaries quoted 144 69 110
Average salary £29,500 £25,500 £27,500
Average salary % change year-on-year
+15.68% -7.27%
90% offered a salary of more than £23,000 £21,400 £22,000
10% offered a salary of more than £38,200 £32,600 £42,500
UK excluding London average salary £24,000 £24,000 £25,000
% change year-on-year
- -4.00%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
45106 41360 48787
As % of all permanent IT jobs located in London 93.47% 93.63% 94.47%
Number of salaries quoted 37956 34763 42530
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £31,500 £32,500 £32,000
10% offered a salary of more than £75,500 £77,500 £77,500
UK excluding London average salary £40,000 £38,000 £38,500
% change year-on-year
+5.26% -1.29%
IT Support Analyst
England

IT Support Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing IT Support Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

IT Support Analyst Jobs Demand Trend in London

IT Support Analyst
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support Analyst across the London region.

IT Support Analyst Salary Trend in London

IT Support Analyst
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing IT Support Analyst across the London region over the 3 months to 11 July 2014.

IT Support Analyst Salary Histogram in London

IT Support Analyst
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support Analyst within the London region over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 35 £28,500 +7.54% 7
Chiswick -1 5 £23,000 -22.03%
Barnet - 3 £29,000 -
Hounslow -11 2 £22,500 -28.57%
Sidcup - 2 - -
Croydon - 1 £25,000 -
Canary Wharf - 1 £40,000 -
IT Support Analyst
England

IT Support Analyst
Top 30 Related IT Skills in London

For the 6 months to 11 July 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title.

1 268 (85.08%) Windows
2 207 (65.71%) Active Directory
3 181 (57.46%) MS Office
4 176 (55.87%) Microsoft
5 147 (46.67%) Windows 7
6 126 (40.00%) MS Excel
7 113 (35.87%) Windows Server 2008
8 94 (29.84%) Finance
9 92 (29.21%) MS Exchange
10 76 (24.13%) VMware
11 65 (20.63%) Windows XP
12 59 (18.73%) Degree
13 55 (17.46%) Cisco
14 53 (16.83%) Blackberry
15 52 (16.51%) Citrix
15 52 (16.51%) ITIL
16 49 (15.56%) Linux
16 49 (15.56%) Windows Server 2003
17 46 (14.60%) VMware Infrastructure
18 44 (13.97%) TCP/IP
19 41 (13.02%) Disaster Recovery
20 39 (12.38%) LAN
20 39 (12.38%) Windows Server 2012
21 38 (12.06%) DNS
22 36 (11.43%) Apple
22 36 (11.43%) Computer Science
22 36 (11.43%) Software Packaging
23 35 (11.11%) Exchange Server 2010
24 34 (10.79%) PowerShell
25 33 (10.48%) VMware ESX

IT Support Analyst
Top Related IT Skills in London by Category

For the 6 months to 11 July 2014, IT jobs across the London region that cited IT Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 92 (29.21%) MS Exchange
2 35 (11.11%) Exchange Server 2010
3 21 (6.67%) SharePoint
4 20 (6.35%) Blackberry Enterprise Server
5 12 (3.81%) WorkSite
5 12 (3.81%) Exchange Server 2007
6 9 (2.86%) IIS
7 8 (2.54%) IBM Notes
8 7 (2.22%) Lync
9 6 (1.90%) SharePoint 2010
10 4 (1.27%) Exchange Server 2003
11 2 (0.63%) SharePoint Server
11 2 (0.63%) SharePoint 2013
11 2 (0.63%) Documentum
11 2 (0.63%) Exchange Server 2000
12 1 (0.32%) CMS
12 1 (0.32%) Exchange Server 2013
12 1 (0.32%) Confluence
Applications
1 181 (57.46%) MS Office
2 126 (40.00%) MS Excel
3 11 (3.49%) MS PowerPoint
4 3 (0.95%) AutoCAD
5 2 (0.63%) S-PLUS
5 2 (0.63%) MS Visio
6 1 (0.32%) Photoshop
Business Applications
1 3 (0.95%) Movex
1 3 (0.95%) Dynamics NAV
1 3 (0.95%) Dynamics AX
2 2 (0.63%) Dynamics CRM
2 2 (0.63%) Cognos TM1
3 1 (0.32%) Visualfiles
Cloud Services
1 5 (1.59%) Microsoft Azure
1 5 (1.59%) Amazon AWS
2 4 (1.27%) Office 365
Communications & Networking
1 44 (13.97%) TCP/IP
2 39 (12.38%) LAN
3 38 (12.06%) DNS
4 30 (9.52%) DHCP
5 26 (8.25%) VoIP
5 26 (8.25%) WAN
6 24 (7.62%) Firewall
7 15 (4.76%) VPN
8 13 (4.13%) Wireless
9 10 (3.17%) SAN
10 9 (2.86%) Cisco IPT
11 7 (2.22%) Internet
12 6 (1.90%) Intranet
12 6 (1.90%) Broadband
12 6 (1.90%) Network Security
13 5 (1.59%) IP Telephony
13 5 (1.59%) VLAN
13 5 (1.59%) Wi-Fi
14 4 (1.27%) ADSL
14 4 (1.27%) Cisco IOS
Database & Business Intelligence
1 31 (9.84%) SQL Server
2 12 (3.81%) SQL Server 2008
3 8 (2.54%) SQL Server 2005
4 5 (1.59%) PostgreSQL
5 2 (0.63%) MarkLogic
5 2 (0.63%) Crystal Reports
6 1 (0.32%) FileMaker
6 1 (0.32%) SQL Server Integration Services
Development Applications
1 1 (0.32%) JIRA
General
1 94 (29.84%) Finance
2 25 (7.94%) Legal
3 24 (7.62%) Advertising
4 22 (6.98%) Law
5 18 (5.71%) Financial Institution
6 14 (4.44%) Telecoms
7 10 (3.17%) Banking
7 10 (3.17%) Retail
8 5 (1.59%) Publishing
9 4 (1.27%) Spanish Language
10 3 (0.95%) Marketing
10 3 (0.95%) Italian Language
10 3 (0.95%) Manufacturing
10 3 (0.95%) Back Office
11 2 (0.63%) Pharmaceutical
11 2 (0.63%) Aerospace
11 2 (0.63%) Investment Banking
12 1 (0.32%) Music Industry
12 1 (0.32%) Front Office
12 1 (0.32%) Russian Language
Libraries, Frameworks & Software Standards
1 36 (11.43%) Software Packaging
2 7 (2.22%) Web Services
3 4 (1.27%) XML
3 4 (1.27%) LAMP
4 2 (0.63%) HTML
4 2 (0.63%) ASP.NET Web Forms
5 1 (0.32%) .NET
Miscellaneous
1 53 (16.83%) Blackberry
2 36 (11.43%) Computer Science
3 24 (7.62%) iPhone
4 20 (6.35%) Hedge funds
5 16 (5.08%) Management Information System
6 12 (3.81%) Client/Server
7 6 (1.90%) Mathematics
7 6 (1.90%) BBC
8 5 (1.59%) Video Conferencing
9 3 (0.95%) FMCG
9 3 (0.95%) iPad
10 2 (0.63%) Digital Media
11 1 (0.32%) Equity Risk
11 1 (0.32%) Fat Client
11 1 (0.32%) Physics
11 1 (0.32%) EPoS
11 1 (0.32%) Thin Client
11 1 (0.32%) Handset
11 1 (0.32%) Replication
11 1 (0.32%) Equities
Operating Systems
1 268 (85.08%) Windows
2 147 (46.67%) Windows 7
3 113 (35.87%) Windows Server 2008
4 65 (20.63%) Windows XP
5 49 (15.56%) Windows Server 2003
5 49 (15.56%) Linux
6 39 (12.38%) Windows Server 2012
7 31 (9.84%) Mac OS X
8 17 (5.40%) Mac OS
9 16 (5.08%) Apple iOS
9 16 (5.08%) Windows 8
10 7 (2.22%) Android
11 6 (1.90%) Mac OS X Server
12 4 (1.27%) Windows 2000 Server
13 2 (0.63%) UNIX
13 2 (0.63%) Windows Vista
14 1 (0.32%) Windows 2000
14 1 (0.32%) Windows NT
14 1 (0.32%) AIX
14 1 (0.32%) Solaris
Processes & Methodologies
1 52 (16.51%) ITIL
2 41 (13.02%) Disaster Recovery
3 19 (6.03%) Asset Management
4 14 (4.44%) Document Management
5 13 (4.13%) Mobile Device Management
6 12 (3.81%) Investment Management
6 12 (3.81%) CRM
7 10 (3.17%) Service Delivery
8 7 (2.22%) Service Management
8 7 (2.22%) Incident Management
9 6 (1.90%) Network Design
9 6 (1.90%) Change Management
9 6 (1.90%) Performance Tuning
10 3 (0.95%) Content Management
10 3 (0.95%) Risk Management
10 3 (0.95%) E-Commerce
10 3 (0.95%) Knowledge Management
10 3 (0.95%) Time Management
10 3 (0.95%) Change Control
11 2 (0.63%) Software Distribution
Programming Languages
1 34 (10.79%) PowerShell
2 33 (10.48%) Perl
3 23 (7.30%) SQL
4 10 (3.17%) JavaScript
5 7 (2.22%) Shell Script
6 6 (1.90%) VB
7 5 (1.59%) C
8 4 (1.27%) C#
9 3 (0.95%) Java
10 2 (0.63%) PHP
10 2 (0.63%) VBScript
10 2 (0.63%) VBA
10 2 (0.63%) Python
10 2 (0.63%) VB6
11 1 (0.32%) Bash Shell
11 1 (0.32%) T-SQL
11 1 (0.32%) PL/SQL
Qualifications
1 59 (18.73%) Degree
2 29 (9.21%) Microsoft Certification
3 24 (7.62%) PhD
4 23 (7.30%) MCSE
5 14 (4.44%) MCP
6 9 (2.86%) CCNA
6 9 (2.86%) Cisco Certification
7 8 (2.54%) MCSA
7 8 (2.54%) MCITP
8 7 (2.22%) ITIL Certification
9 1 (0.32%) A+ Certification
Quality Assurance & Compliance
1 11 (3.49%) SLA
2 2 (0.63%) QA
2 2 (0.63%) HL7
2 2 (0.63%) DICOM
System Software
1 207 (65.71%) Active Directory
2 46 (14.60%) VMware Infrastructure
3 33 (10.48%) VMware ESX
4 31 (9.84%) VMware Workstation
5 10 (3.17%) Hyper-V
6 8 (2.54%) Terminal Services
7 6 (1.90%) MetaFrame
8 4 (1.27%) XenApp
8 4 (1.27%) VMware ESXi
9 2 (0.63%) vSphere
9 2 (0.63%) Terminal Server
10 1 (0.32%) Microsoft Virtual Server
10 1 (0.32%) XenServer
Systems Management
1 20 (6.35%) WSUS
2 15 (4.76%) Backup Exec
3 7 (2.22%) NetBackup
4 5 (1.59%) Nagios
4 5 (1.59%) SCCM
5 4 (1.27%) Norton AntiVirus
6 1 (0.32%) Control-M
6 1 (0.32%) HP SIM
Vendors
1 176 (55.87%) Microsoft
2 76 (24.13%) VMware
3 55 (17.46%) Cisco
4 52 (16.51%) Citrix
5 36 (11.43%) Apple
6 31 (9.84%) HP
7 24 (7.62%) Symantec
8 13 (4.13%) Bloomberg
8 13 (4.13%) Dell
9 11 (3.49%) Avaya
10 10 (3.17%) Reuters
10 10 (3.17%) ServiceNow
11 8 (2.54%) Lotus
11 8 (2.54%) Oracle
12 7 (2.22%) Adobe
12 7 (2.22%) Juniper
12 7 (2.22%) Veritas
13 6 (1.90%) Interwoven
13 6 (1.90%) Autodesk
14 5 (1.59%) Altiris
City, London
Ashdown IT
Salary: £28000 - £35000 per annum + Benefits + Car Allowance
Posted: 2 days ago
City, London
Cathcart Associates Ltd
Salary: £25000 per annum + Benefits
Posted: 3 days ago
City, London
Oscar Associates (UK) Ltd
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
City, London
ComputAppoint
Salary: £19000 - £25000 per annum + Benefits
Posted: 3 days ago
City, London
Robert Half
Salary: £25000 - £30000 per annum
Posted: 4 days ago
West London
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum
Posted: 5 days ago
City, London
Robert Half
Salary: £23000 - £25000 per annum
Posted: 5 days ago
London
Information Technology Services
Salary: £35k - 40k per year
Posted: 5 days ago
London
Recruitment Genius
Salary: £24000 - £30000 per annum
Posted: 17 days ago