The first table below looks at the demand for the Support Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Manager
Rank 347 349 390
Rank change year-on-year
+2 +41
Contract jobs requiring a Support Manager 38 57 47
As % of all contract IT jobs located in London 0.176% 0.213% 0.150%
As % of the Job Titles category 0.191% 0.230% 0.163%
Number of daily rates quoted 25 44 19
Average daily rate £430 £488 £450
Average daily rate % change year-on-year
-11.79% +8.33%
90% offered a daily rate of more than £244 £354 £290
10% offered a daily rate of more than £640 £643 £480
UK excluding London average daily rate £340 £410 £367
% change year-on-year
-17.07% +11.60%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £30.00 £27.50
% change year-on-year
- +9.09%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category
19929 24797 28916
As % of all contract IT jobs located in London 92.30% 92.59% 92.56%
Number of daily rates quoted 13475 15993 18573
Average daily rate £450 £440 £475
Average daily rate % change year-on-year
+2.27% -7.36%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 450 606 683
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £47.50 £41.25 £47.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Support Manager
England

Support Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager across the London region as a proportion of the total demand within the Job Titles category.

London Support Manager Jobs Demand Trend

Support Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the London region.

London Support Manager Daily Rate Trend

Support Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the London region over the 3 months to 17 May 2013.

London Support Manager Daily Rate Histogram

Support Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the London region.

London Support Manager Hourly Rate Trend

Support Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the London region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of London +7 10 £450 +5.88%
Croydon - 2 - -
Canary Wharf - 1 - -
Support Manager
England

Support Manager
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the London region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 20 (31.25%) Finance
2 14 (21.88%) Microsoft
3 12 (18.75%) Windows
4 11 (17.19%) Banking
5 10 (15.63%) SQL
6 9 (14.06%) Windows Server 2008
7 8 (12.50%) Time Management
7 8 (12.50%) MS Office
7 8 (12.50%) ITIL
7 8 (12.50%) SharePoint
7 8 (12.50%) MS Exchange
7 8 (12.50%) Citrix
8 7 (10.94%) MS Excel
8 7 (10.94%) Front Office
9 6 (9.375%) Strategic Planning
9 6 (9.375%) Windows 7
9 6 (9.375%) Change Management
9 6 (9.375%) VMware
9 6 (9.375%) Oracle
9 6 (9.375%) Project Management
10 5 (7.813%) OpenLink
10 5 (7.813%) Sybase
10 5 (7.813%) PRINCE2
10 5 (7.813%) UNIX
10 5 (7.813%) Wireless
10 5 (7.813%) Exchange Server 2010
10 5 (7.813%) MS PowerPoint
10 5 (7.813%) Investment Banking
10 5 (7.813%) XenApp
10 5 (7.813%) Security Cleared

Support Manager
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the London region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (4.688%) .NET
2 1 (1.563%) ASP.NET
2 1 (1.563%) COM
2 1 (1.563%) CSS
2 1 (1.563%) JSR 170
2 1 (1.563%) OSGi
2 1 (1.563%) HTML
Application Platforms
1 8 (12.50%) SharePoint
1 8 (12.50%) MS Exchange
2 5 (7.813%) Exchange Server 2010
3 2 (3.125%) Blackberry Enterprise Server
3 2 (3.125%) Exchange Server 2003
3 2 (3.125%) Exchange Server 2007
4 1 (1.563%) SharePoint 2010
4 1 (1.563%) Lync
4 1 (1.563%) SharePoint Server
4 1 (1.563%) CMS
4 1 (1.563%) WebLogic
Applications
1 8 (12.50%) MS Office
2 7 (10.94%) MS Excel
3 5 (7.813%) MS PowerPoint
4 4 (6.250%) MS Project
5 2 (3.125%) Spreadsheet
5 2 (3.125%) MS Visio
6 1 (1.563%) Office 365
Business Applications
1 2 (3.125%) Endur
2 1 (1.563%) Global One
Communications & Networking
1 5 (7.813%) Wireless
2 2 (3.125%) IPsec
2 2 (3.125%) IP Telephony
2 2 (3.125%) DHCP
2 2 (3.125%) TCP/IP
2 2 (3.125%) VPN
2 2 (3.125%) DNS
2 2 (3.125%) SAN
2 2 (3.125%) Firewall
3 1 (1.563%) LAN
3 1 (1.563%) WAN
3 1 (1.563%) Internet
3 1 (1.563%) Cisco IPT
Database & Business Intelligence
1 3 (4.688%) SQL Server
2 1 (1.563%) UniData
2 1 (1.563%) Jackrabbit
2 1 (1.563%) Big Data
General
1 20 (31.25%) Finance
2 11 (17.19%) Banking
3 7 (10.94%) Front Office
4 5 (7.813%) Investment Banking
5 3 (4.688%) Retail
6 1 (1.563%) Online Betting
6 1 (1.563%) Back Office
6 1 (1.563%) Publishing
6 1 (1.563%) Pharmaceutical
Miscellaneous
1 2 (3.125%) Thin Client
1 2 (3.125%) Fat Client
2 1 (1.563%) Open Source
2 1 (1.563%) Mobile Banking
2 1 (1.563%) Foreign Exchange (FX)
2 1 (1.563%) Blackberry
2 1 (1.563%) Management Information System
2 1 (1.563%) PDA
2 1 (1.563%) Online Banking
Operating Systems
1 12 (18.75%) Windows
2 9 (14.06%) Windows Server 2008
3 6 (9.375%) Windows 7
4 5 (7.813%) UNIX
5 3 (4.688%) Linux
5 3 (4.688%) Windows XP
6 2 (3.125%) Windows Server 2003
6 2 (3.125%) AIX
7 1 (1.563%) Windows Server 2012
Processes & Methodologies
1 8 (12.50%) ITIL
1 8 (12.50%) Time Management
2 6 (9.375%) Strategic Planning
2 6 (9.375%) Project Management
2 6 (9.375%) Change Management
3 5 (7.813%) PRINCE2
4 4 (6.250%) E-Commerce
4 4 (6.250%) Incident Management
4 4 (6.250%) Service Delivery
5 3 (4.688%) Continuous Improvement
5 3 (4.688%) Change Control
5 3 (4.688%) Stakeholder Management
5 3 (4.688%) Problem Management
5 3 (4.688%) Business Continuity
6 2 (3.125%) Asset Management
6 2 (3.125%) Migration
7 1 (1.563%) Service Management
7 1 (1.563%) SOA
7 1 (1.563%) BCP
7 1 (1.563%) CRM
Programming Languages
1 10 (15.63%) SQL
2 3 (4.688%) C#
3 2 (3.125%) Java
4 1 (1.563%) Perl
4 1 (1.563%) VB
4 1 (1.563%) VB.NET
4 1 (1.563%) VBA
Qualifications
1 5 (7.813%) Security Cleared
2 2 (3.125%) SC Cleared
3 1 (1.563%) CTC Cleared
3 1 (1.563%) ITIL Certification
3 1 (1.563%) PMP
3 1 (1.563%) PMI Certification
3 1 (1.563%) Degree
Quality Assurance & Compliance
1 2 (3.125%) ISO/IEC 27001
2 1 (1.563%) SLA
System Software
1 5 (7.813%) XenApp
2 3 (4.688%) XenDesktop
2 3 (4.688%) Active Directory
3 2 (3.125%) vSphere
4 1 (1.563%) Terminal Server
Systems Management
1 2 (3.125%) SCCM
2 1 (1.563%) SCOM
2 1 (1.563%) OpenView
2 1 (1.563%) Control-M
Vendors
1 14 (21.88%) Microsoft
2 8 (12.50%) Citrix
3 6 (9.375%) Oracle
3 6 (9.375%) VMware
4 5 (7.813%) OpenLink
4 5 (7.813%) Sybase
5 4 (6.250%) Cisco
6 2 (3.125%) CheckPoint
6 2 (3.125%) Bloomberg
6 2 (3.125%) Remedy
6 2 (3.125%) HP
6 2 (3.125%) Veeam
7 1 (1.563%) Wyse
7 1 (1.563%) Altiris
7 1 (1.563%) Northgate
7 1 (1.563%) Planview
7 1 (1.563%) LANDesk
7 1 (1.563%) Reuters
7 1 (1.563%) Sun
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