The table below looks at the statistics for the Support Manager role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Manager in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Support Manager
Rank 355 348 329
Rank change year-on-year
-7 -19
Contract jobs requiring a Support Manager 40 39 37
As % of all contract IT jobs located in London 0.19% 0.18% 0.19%
As % of the Job Titles category 0.21% 0.19% 0.20%
Number of daily rates quoted 29 23 25
Average daily rate
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£388 £400 £380
Average daily rate % change year-on-year
-3.12% +5.26%
90% offered a daily rate of more than £193 £253 £251
10% offered a daily rate of more than £550 £495 £525
UK excluding London average daily rate £358 £325 £400
% change year-on-year
+10.00% -18.75%
Number of hourly rates quoted 2 0 2
Average hourly rate £33.00 - £19.21
UK excluding London average hourly rate - - £22.50
Support Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19404 20335 18290
As % of all contract IT jobs located in London 92.46% 93.10% 93.31%
Number of daily rates quoted 13736 13930 12338
Average daily rate £440 £436 £425
Average daily rate % change year-on-year
+1.03% +2.47%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 331 375 514
Average hourly rate £17.87 £19.00 £20.00
Average hourly rate % change year-on-year
-5.97% -5.00%
90% offered a hourly rate of more than £12.50 £12.75 £12.50
10% offered a hourly rate of more than £40.00 £39.51 £42.50
UK excluding London average hourly rate £16.16 £16.50 £18.00
% change year-on-year
-2.06% -8.33%

Support Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Manager Jobs Demand Trend in London

Support Manager
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Manager across the London region.

Support Manager Daily Rate Trend in London

Support Manager
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Manager across the London region over the 3 months to 27 January 2015.

Support Manager Daily Rate Histogram in London

Support Manager
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Manager across the London region.

Support Manager Hourly Rate Trend in London

Support Manager
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Manager within the London region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 5 £260 -15.10% 5
Kingston Upon Thames - - - -
Surbiton - - - -
Twickenham - - - -
Support Manager
England

Support Manager
Top 30 Related IT Skills in London

For the 6 months to 27 January 2015, IT contractor jobs across the London region that cited Support Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title.

1 27 (36.00%) Finance
2 26 (34.67%) ITIL
3 17 (22.67%) SharePoint
4 13 (17.33%) MS Office
4 13 (17.33%) Project Management
5 12 (16.00%) Windows
6 11 (14.67%) SLA
6 11 (14.67%) Banking
7 10 (13.33%) Microsoft
8 9 (12.00%) SAP
8 9 (12.00%) Investment Banking
9 7 (9.33%) Front Office
9 7 (9.33%) Back Office
9 7 (9.33%) Data Management
9 7 (9.33%) Oracle
9 7 (9.33%) SCCM
9 7 (9.33%) Lync
10 6 (8.00%) Line Management
10 6 (8.00%) SQL
10 6 (8.00%) MS Excel
10 6 (8.00%) Asset Management
10 6 (8.00%) Stakeholder Management
11 5 (6.67%) Incident Management
11 5 (6.67%) Degree
11 5 (6.67%) PRINCE2
11 5 (6.67%) Windows 7
11 5 (6.67%) Stakeholder Engagement
12 4 (5.33%) Security Cleared
12 4 (5.33%) Problem Management
12 4 (5.33%) Performance Management

Support Manager
Top Related IT Skills in London by Category

For the 6 months to 27 January 2015, IT contractor jobs across the London region that cited Support Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 17 (22.67%) SharePoint
2 7 (9.33%) Lync
3 1 (1.33%) Blackberry Enterprise Server
3 1 (1.33%) Tomcat
Applications
1 13 (17.33%) MS Office
2 6 (8.00%) MS Excel
3 2 (2.67%) MS Visio
3 2 (2.67%) MS Project
4 1 (1.33%) MS PowerPoint
Business Applications
1 3 (4.00%) Oracle EBS R12
2 2 (2.67%) Markit EDM
3 1 (1.33%) LatentZero
3 1 (1.33%) Oracle EBS
3 1 (1.33%) SAP Oil and Gas
3 1 (1.33%) Endur
3 1 (1.33%) ION MarketView
Communications & Networking
1 2 (2.67%) VPN
1 2 (2.67%) LAN
1 2 (2.67%) VoIP
1 2 (2.67%) WAN
1 2 (2.67%) Wi-Fi
1 2 (2.67%) VLAN
2 1 (1.33%) DHCP
2 1 (1.33%) TCP/IP
2 1 (1.33%) DNS
2 1 (1.33%) Network Security
Database & Business Intelligence
1 2 (2.67%) Oracle Database
1 2 (2.67%) Oracle Database 11g
1 2 (2.67%) SQL Server
1 2 (2.67%) DB2
General
1 27 (36.00%) Finance
2 11 (14.67%) Banking
3 9 (12.00%) Investment Banking
4 7 (9.33%) Front Office
4 7 (9.33%) Back Office
5 4 (5.33%) Marketing
5 4 (5.33%) Legal
6 3 (4.00%) Retail
7 2 (2.67%) Billing
7 2 (2.67%) Law
8 1 (1.33%) Electronics
8 1 (1.33%) Telecoms
8 1 (1.33%) Manufacturing
8 1 (1.33%) Advertising
8 1 (1.33%) Wholesale Banking
8 1 (1.33%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (2.67%) .NET
1 2 (2.67%) J2EE
Miscellaneous
1 4 (5.33%) Management Information System
1 4 (5.33%) Derivative
1 4 (5.33%) Fixed Income
2 3 (4.00%) Equities
2 3 (4.00%) Foreign Exchange (FX)
3 2 (2.67%) iSeries
3 2 (2.67%) Video Conferencing
3 2 (2.67%) Client/Server
3 2 (2.67%) PMI
3 2 (2.67%) Handset
4 1 (1.33%) Freedom of Information
4 1 (1.33%) Contract for Difference
4 1 (1.33%) Spread Betting
4 1 (1.33%) Freedom of Information Act
4 1 (1.33%) Blackberry
4 1 (1.33%) DTV
4 1 (1.33%) EPoS
4 1 (1.33%) Analytical Skills
Operating Systems
1 12 (16.00%) Windows
2 5 (6.67%) Windows 7
3 3 (4.00%) UNIX
4 2 (2.67%) Apple iOS
4 2 (2.67%) Linux
5 1 (1.33%) Windows 8
Processes & Methodologies
1 26 (34.67%) ITIL
2 13 (17.33%) Project Management
3 7 (9.33%) Data Management
4 6 (8.00%) Line Management
4 6 (8.00%) Asset Management
4 6 (8.00%) Stakeholder Management
5 5 (6.67%) Incident Management
5 5 (6.67%) PRINCE2
5 5 (6.67%) Stakeholder Engagement
6 4 (5.33%) Problem Management
6 4 (5.33%) Performance Management
6 4 (5.33%) Service Management
6 4 (5.33%) Business Intelligence
6 4 (5.33%) Logistics
7 3 (4.00%) Programme Management
7 3 (4.00%) Service Delivery
7 3 (4.00%) Change Management
7 3 (4.00%) People Management
7 3 (4.00%) Continuous Improvement
8 2 (2.67%) Procure-to-pay
Programming Languages
1 6 (8.00%) SQL
2 2 (2.67%) C#
2 2 (2.67%) Java
2 2 (2.67%) PL/SQL
3 1 (1.33%) C
Qualifications
1 5 (6.67%) Degree
2 4 (5.33%) Security Cleared
3 3 (4.00%) CIPD
3 3 (4.00%) PRINCE2 Certification
3 3 (4.00%) PRINCE2 Practitioner
4 2 (2.67%) DV Cleared
4 2 (2.67%) APMP
4 2 (2.67%) PMP
4 2 (2.67%) PMI Certification
5 1 (1.33%) ITIL Certification
5 1 (1.33%) SC Cleared
5 1 (1.33%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 11 (14.67%) SLA
2 2 (2.67%) P3O
2 2 (2.67%) QA
3 1 (1.33%) Sarbanes-Oxley
System Software
1 3 (4.00%) Active Directory
2 1 (1.33%) ISA Server
Systems Management
1 7 (9.33%) SCCM
2 1 (1.33%) ITRS Geneos
Vendors
1 10 (13.33%) Microsoft
2 9 (12.00%) SAP
3 7 (9.33%) Oracle
4 4 (5.33%) Charles River
5 3 (4.00%) Business Objects
6 2 (2.67%) Murex
6 2 (2.67%) Apple
6 2 (2.67%) Salesforce.com
6 2 (2.67%) ION Trading
7 1 (1.33%) OpenLink
7 1 (1.33%) Niku
7 1 (1.33%) Juniper
7 1 (1.33%) HP
7 1 (1.33%) Dell
7 1 (1.33%) thinkFolio
7 1 (1.33%) Triple Point
7 1 (1.33%) Trayport
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