The table below looks at the statistics for the Support Specialist role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Specialist in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Support Specialist
Rank 379 395 371
Rank change year-on-year
+16 -24
Contract jobs requiring a Support Specialist 35 38 33
As % of all contract IT jobs located in London 0.14% 0.15% 0.13%
As % of the Job Titles category 0.16% 0.16% 0.14%
Number of daily rates quoted 18 17 20
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£345 £380 £350
Average daily rate % change year-on-year
-9.21% +8.57%
90% offered a daily rate of more than £211 £277 £180
10% offered a daily rate of more than £518 £500 £625
UK excluding London average daily rate £303 £363 £319
% change year-on-year
-16.55% +13.72%
Number of hourly rates quoted 1 3 1
Average hourly rate £18.00 £17.50 £15.00
Average hourly rate % change year-on-year
+2.85% +16.66%
UK excluding London average hourly rate £19.50 £18.10 £19.75
% change year-on-year
+7.71% -8.34%
Support Specialist
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22433 23506 22981
As % of all contract IT jobs located in London 92.34% 93.09% 93.16%
Number of daily rates quoted 15862 16190 15310
Average daily rate £425 £430 £438
Average daily rate % change year-on-year
-1.16% -1.71%
90% offered a daily rate of more than £265 £270 £263
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 451 404 538
Average hourly rate £17.50 £18.80 £19.40
Average hourly rate % change year-on-year
-6.91% -3.09%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £36.00 £44.62 £45.00
UK excluding London average hourly rate £16.30 £16.25 £17.50
% change year-on-year
+0.30% -7.14%

Support Specialist
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Specialist in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Specialist Jobs Demand Trend in London

Support Specialist
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Specialist across the London region.

Support Specialist Daily Rate Trend in London

Support Specialist
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Specialist across the London region over the 3 months to 22 October 2014.

Support Specialist Daily Rate Histogram in London

Support Specialist
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Specialist across the London region.

Support Specialist Hourly Rate Trend in London

Support Specialist
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Specialist within the London region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +14 11 £325 -31.57% 4
Beckenham - - - -
Croydon - - - -
Romford - - - -
Uxbridge - - - -
Wembley - - - -
Support Specialist
England

Support Specialist
Top 30 Related IT Skills in London

For the 6 months to 22 October 2014, IT contractor jobs across the London region that cited Support Specialist in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title.

1 24 (35.82%) SQL
2 23 (34.33%) Oracle
3 20 (29.85%) Finance
4 18 (26.87%) Banking
5 15 (22.39%) UNIX
5 15 (22.39%) Windows
6 13 (19.40%) Middleware
7 12 (17.91%) Linux
7 12 (17.91%) Analytical Skills
8 10 (14.93%) Perl
8 10 (14.93%) Shell Script
9 9 (13.43%) Front Office
9 9 (13.43%) Risk Management
9 9 (13.43%) Java
9 9 (13.43%) E-Commerce
9 9 (13.43%) Foreign Exchange (FX)
10 8 (11.94%) Red Hat
10 8 (11.94%) PL/SQL
10 8 (11.94%) Red Hat Enterprise Linux
11 7 (10.45%) Degree
11 7 (10.45%) WebSphere
11 7 (10.45%) Root Cause Analysis
11 7 (10.45%) ITIL
11 7 (10.45%) WebSphere MQ
11 7 (10.45%) Tivoli
11 7 (10.45%) Control-M
11 7 (10.45%) TIBCO
11 7 (10.45%) Project Management
12 6 (8.96%) Microsoft
12 6 (8.96%) MS Office

Support Specialist
Top Related IT Skills in London by Category

For the 6 months to 22 October 2014, IT contractor jobs across the London region that cited Support Specialist in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Specialist in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (10.45%) WebSphere
2 6 (8.96%) TIBCO EMS
3 4 (5.97%) MS Exchange
4 3 (4.48%) Oracle Service Bus
4 3 (4.48%) MQSeries
4 3 (4.48%) BizTalk Server
5 2 (2.99%) Blackberry Enterprise Server
5 2 (2.99%) Exchange Server 2010
6 1 (1.49%) Exchange Server 2003
6 1 (1.49%) WorkSite
6 1 (1.49%) Lync
6 1 (1.49%) Apache
6 1 (1.49%) Tomcat
6 1 (1.49%) WebLogic
Applications
1 6 (8.96%) MS Office
2 4 (5.97%) Spreadsheet
3 3 (4.48%) MS Project
3 3 (4.48%) MS Excel
Business Applications
1 3 (4.48%) Cerner Millennium
1 3 (4.48%) BusinessWorks
1 3 (4.48%) Summit
1 3 (4.48%) Oracle Applications
2 2 (2.99%) SunGard AvantGard
3 1 (1.49%) SimCorp Dimension
3 1 (1.49%) Markit EDM
Cloud Services
1 2 (2.99%) SaaS
2 1 (1.49%) IaaS
2 1 (1.49%) Office 365
Communications & Networking
1 5 (7.46%) Firewall
2 4 (5.97%) LAN
2 4 (5.97%) HTTP
2 4 (5.97%) NetScaler
3 3 (4.48%) WAN
3 3 (4.48%) MPLS
4 2 (2.99%) WLAN
5 1 (1.49%) BIG-IP
5 1 (1.49%) Network Security
5 1 (1.49%) Multicast
5 1 (1.49%) Bluetooth
5 1 (1.49%) SAN
5 1 (1.49%) DHCP
5 1 (1.49%) TCP/IP
5 1 (1.49%) DNS
5 1 (1.49%) DSL
5 1 (1.49%) Wireless
Database & Business Intelligence
1 5 (7.46%) Oracle Database
1 5 (7.46%) SQL Server
2 3 (4.48%) Oracle ODI
2 3 (4.48%) Crystal Reports
2 3 (4.48%) Data Warehouse
2 3 (4.48%) PowerMart
3 2 (2.99%) Relational Database
4 1 (1.49%) SQL Server 2005
4 1 (1.49%) SQL Server 2008
4 1 (1.49%) Oracle Reports
4 1 (1.49%) DataStage
4 1 (1.49%) SQL Server 2000
Development Applications
1 3 (4.48%) Visual Studio
2 1 (1.49%) JIRA
2 1 (1.49%) Toad
General
1 20 (29.85%) Finance
2 18 (26.87%) Banking
3 9 (13.43%) Front Office
4 5 (7.46%) Investment Banking
5 4 (5.97%) Pharmaceutical
6 3 (4.48%) French Language
6 3 (4.48%) Back Office
7 2 (2.99%) Legal
7 2 (2.99%) Retail
8 1 (1.49%) Financial Institution
8 1 (1.49%) Advertising
Libraries, Frameworks & Software Standards
1 13 (19.40%) Middleware
2 7 (10.45%) WebSphere MQ
3 5 (7.46%) FIX Protocol
4 4 (5.97%) Rendezvous
4 4 (5.97%) HTML
4 4 (5.97%) Django
5 3 (4.48%) SOAP
5 3 (4.48%) Web Services
5 3 (4.48%) J2EE
6 1 (1.49%) WebSphere Message Broker
6 1 (1.49%) .NET
6 1 (1.49%) XML
Miscellaneous
1 12 (17.91%) Analytical Skills
2 9 (13.43%) Foreign Exchange (FX)
3 6 (8.96%) SWIFT
4 5 (7.46%) Equities
5 3 (4.48%) Computer Science
5 3 (4.48%) Kindle
5 3 (4.48%) NHS
6 2 (2.99%) Blackberry
7 1 (1.49%) Derivative
7 1 (1.49%) Fat Client
7 1 (1.49%) Credit Risk
7 1 (1.49%) Performance Metrics
7 1 (1.49%) Thin Client
7 1 (1.49%) Clustering
Operating Systems
1 15 (22.39%) UNIX
1 15 (22.39%) Windows
2 12 (17.91%) Linux
3 8 (11.94%) Red Hat Enterprise Linux
4 5 (7.46%) Windows 7
5 4 (5.97%) Windows Server 2003
6 3 (4.48%) Windows Server 2008
6 3 (4.48%) Windows Server 2012
6 3 (4.48%) Windows XP
7 2 (2.99%) Windows 8
8 1 (1.49%) Windows Vista
8 1 (1.49%) Android
8 1 (1.49%) Apple iOS
Processes & Methodologies
1 9 (13.43%) Risk Management
1 9 (13.43%) E-Commerce
2 7 (10.45%) Root Cause Analysis
2 7 (10.45%) ITIL
2 7 (10.45%) Project Management
3 5 (7.46%) Incident Management
3 5 (7.46%) Electronic Trading
3 5 (7.46%) Change Control
4 4 (5.97%) ITSM
4 4 (5.97%) Performance Analysis
4 4 (5.97%) Web Development
5 3 (4.48%) User Acceptance Testing
5 3 (4.48%) Problem Management
5 3 (4.48%) Continuous Improvement
5 3 (4.48%) Stakeholder Engagement
5 3 (4.48%) SOA
5 3 (4.48%) ERP
6 2 (2.99%) Disaster Recovery
6 2 (2.99%) Stakeholder Management
6 2 (2.99%) CRM
Programming Languages
1 24 (35.82%) SQL
2 10 (14.93%) Perl
2 10 (14.93%) Shell Script
3 9 (13.43%) Java
4 8 (11.94%) PL/SQL
5 5 (7.46%) Python
6 1 (1.49%) PowerShell
Qualifications
1 7 (10.45%) Degree
2 2 (2.99%) CCNA
2 2 (2.99%) Cisco Certification
2 2 (2.99%) Microsoft Certification
3 1 (1.49%) PRINCE2 Practitioner
3 1 (1.49%) MCSE
Quality Assurance & Compliance
1 5 (7.46%) SLA
2 3 (4.48%) ISO 9001
3 2 (2.99%) QA
System Software
1 4 (5.97%) Active Directory
1 4 (5.97%) Oracle RAC
2 2 (2.99%) VMware Infrastructure
3 1 (1.49%) Xen
3 1 (1.49%) Citrix Presentation Server
3 1 (1.49%) NLBS
3 1 (1.49%) Hyper-V
3 1 (1.49%) XenApp
3 1 (1.49%) Terminal Services
Systems Management
1 7 (10.45%) Tivoli
1 7 (10.45%) Control-M
2 4 (5.97%) Nagios
2 4 (5.97%) BMC PATROL
2 4 (5.97%) ITRS Geneos
3 3 (4.48%) Oracle Enterprise Manager
4 2 (2.99%) Norton AntiVirus
5 1 (1.49%) Symantec Endpoint Protection
5 1 (1.49%) Backup Exec
Vendors
1 23 (34.33%) Oracle
2 8 (11.94%) Red Hat
3 7 (10.45%) TIBCO
4 6 (8.96%) Microsoft
5 5 (7.46%) Sybase
5 5 (7.46%) CheckPoint
6 4 (5.97%) Cisco
7 3 (4.48%) Cerner
7 3 (4.48%) Informatica
7 3 (4.48%) Reuters
7 3 (4.48%) Symantec
7 3 (4.48%) MKS
7 3 (4.48%) VMware
8 2 (2.99%) Remedy
8 2 (2.99%) McAfee
8 2 (2.99%) SunGard
8 2 (2.99%) 29West
8 2 (2.99%) Altiris
8 2 (2.99%) Blue Coat
9 1 (1.49%) SimCorp
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