The first table below looks at the prevalence of the term IVR in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 396 358 386
Rank change year-on-year
-38 +28
Contract jobs citing IVR 20 21 37
As % of all contract IT jobs located in London 0.081% 0.096% 0.13%
As % of the Miscellaneous category 0.26% 0.29% 0.42%
Number of daily rates quoted 12 14 20
Average daily rate £335 £425 £300
Average daily rate % change year-on-year
-21.29% +41.66%
90% offered a daily rate of more than £225 £350 £142
10% offered a daily rate of more than £545 £543 £413
UK excluding London average daily rate £392 £425 £375
% change year-on-year
-7.76% +13.33%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - £13.50
Miscellaneous Category
London
Contract IT job ads with a match in the
Miscellaneous category
7734 7218 8733
As % of all contract IT jobs located in London 31.25% 32.84% 31.17%
Number of daily rates quoted 5452 5033 5839
Average daily rate £450 £475 £475
Average daily rate % change year-on-year
-5.26% -
90% offered a daily rate of more than £275 £275 £288
10% offered a daily rate of more than £650 £625 £650
UK excluding London average daily rate £350 £345 £348
% change year-on-year
+1.44% -0.71%
Number of hourly rates quoted 146 169 227
Average hourly rate £21.00 £22.00 £22.50
Average hourly rate % change year-on-year
-4.54% -2.22%
90% offered a hourly rate of more than £13.50 £14.15 £13.00
10% offered a hourly rate of more than £41.00 £52.80 £47.65
UK excluding London average hourly rate £17.50 £22.50 £25.00
% change year-on-year
-22.22% -10.00%
IVR
England

IVR
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the London region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the London region.

IVR Daily Rate Trend in London

IVR
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the London region over the 3 months to 16 April 2014.

IVR Daily Rate Histogram in London

IVR
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the London region.

IVR Hourly Rate Trend in London

IVR
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the London region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Croydon - - - -
City of London - - - -
Hammersmith - - - -
IVR
England

IVR
Top 30 Related IT Skills in London

For the 6 months to 16 April 2014, IT contractor jobs across the London region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 16 (41.03%) Avaya
2 15 (38.46%) CTI
3 11 (28.21%) Telecoms
4 10 (25.64%) Mitel
5 9 (23.08%) Video Conferencing
5 9 (23.08%) SQL
6 7 (17.95%) Windows
6 7 (17.95%) PBX
6 7 (17.95%) Active Directory
7 6 (15.38%) Citrix
7 6 (15.38%) BMC
7 6 (15.38%) Apple
7 6 (15.38%) Windows Server 2003
7 6 (15.38%) Blackberry
7 6 (15.38%) Blackberry Enterprise Server
7 6 (15.38%) WAN
7 6 (15.38%) LAN
7 6 (15.38%) Oracle
7 6 (15.38%) Windows XP
7 6 (15.38%) MS Visio
7 6 (15.38%) MS Exchange
7 6 (15.38%) MS Project
7 6 (15.38%) MS Office
7 6 (15.38%) iPhone
7 6 (15.38%) Windows Server 2008
7 6 (15.38%) WFM
7 6 (15.38%) User Acceptance Testing
7 6 (15.38%) Banking
7 6 (15.38%) Service Delivery
7 6 (15.38%) Kofax

IVR
Top Related IT Skills in London by Category

For the 6 months to 16 April 2014, IT contractor jobs across the London region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 6 (15.38%) Blackberry Enterprise Server
1 6 (15.38%) MS Exchange
1 6 (15.38%) Exchange Server 2010
2 4 (10.26%) Lync
Applications
1 6 (15.38%) MS Visio
1 6 (15.38%) MS Project
1 6 (15.38%) MS Office
2 5 (12.82%) MS Excel
3 1 (2.56%) MS PowerPoint
Cloud Services
1 1 (2.56%) Office 365
Communications & Networking
1 15 (38.46%) CTI
2 7 (17.95%) PBX
3 6 (15.38%) WAN
3 6 (15.38%) LAN
4 4 (10.26%) IP Telephony
4 4 (10.26%) Unified Communications
5 1 (2.56%) Softphone
5 1 (2.56%) TCP/IP
Database & Business Intelligence
1 4 (10.26%) SQL Server
2 1 (2.56%) MySQL
Development Applications
1 3 (7.69%) Team Foundation Server
1 3 (7.69%) Cucumber
General
1 11 (28.21%) Telecoms
2 6 (15.38%) Banking
3 4 (10.26%) Finance
3 4 (10.26%) Financial Institution
3 4 (10.26%) Back Office
4 2 (5.13%) Billing
5 1 (2.56%) Investment Banking
5 1 (2.56%) Publishing
5 1 (2.56%) Front Office
Job Titles
1 9 (23.08%) Analyst
2 7 (17.95%) Consultant
3 4 (10.26%) Desktop Support
3 4 (10.26%) Architect
3 4 (10.26%) Mitel Engineer
4 3 (7.69%) 2nd Line Support
4 3 (7.69%) Project Manager
4 3 (7.69%) Test Analyst
4 3 (7.69%) Senior Manager
4 3 (7.69%) Support Analyst
5 2 (5.13%) Support Engineer
5 2 (5.13%) Technical Architect
5 2 (5.13%) Test Manager
5 2 (5.13%) Business Analyst
5 2 (5.13%) Tester
5 2 (5.13%) Desktop Support Engineer
5 2 (5.13%) Communications Engineer
5 2 (5.13%) IT Support Analyst
5 2 (5.13%) Desktop Engineer
5 2 (5.13%) Project Engineer
Libraries, Frameworks & Software Standards
1 5 (12.82%) .NET
2 3 (7.69%) Gherkin
2 3 (7.69%) Web Services
2 3 (7.69%) XML
3 2 (5.13%) HTML
3 2 (5.13%) ASP.NET
4 1 (2.56%) .NET Framework
4 1 (2.56%) CSS
Miscellaneous
1 9 (23.08%) Video Conferencing
2 6 (15.38%) Blackberry
2 6 (15.38%) iPhone
2 6 (15.38%) iPad
3 3 (7.69%) Mobile App
3 3 (7.69%) Smartcard
4 2 (5.13%) Management Information System
4 2 (5.13%) Computer Science
5 1 (2.56%) Online Banking
5 1 (2.56%) Tandem
Operating Systems
1 7 (17.95%) Windows
2 6 (15.38%) Windows Server 2003
2 6 (15.38%) Windows XP
2 6 (15.38%) Windows Server 2008
3 2 (5.13%) Windows 7
4 1 (2.56%) Linux
Processes & Methodologies
1 6 (15.38%) WFM
1 6 (15.38%) User Acceptance Testing
1 6 (15.38%) Service Delivery
2 4 (10.26%) E-Commerce
2 4 (10.26%) Change Management
3 3 (7.69%) Trend Analysis
3 3 (7.69%) Test Strategy
3 3 (7.69%) ATDD
3 3 (7.69%) Software Architecture
3 3 (7.69%) TDD
3 3 (7.69%) Data Analysis
3 3 (7.69%) Software Testing
3 3 (7.69%) Performance Testing
3 3 (7.69%) Integration Testing
3 3 (7.69%) Test Scripting
3 3 (7.69%) Workflow
3 3 (7.69%) Information Security
3 3 (7.69%) ITIL
3 3 (7.69%) SOA
3 3 (7.69%) ETL
Programming Languages
1 9 (23.08%) SQL
2 4 (10.26%) C#
3 1 (2.56%) Ruby
3 1 (2.56%) Java
3 1 (2.56%) Python
Qualifications
1 3 (7.69%) ISEB
2 2 (5.13%) Degree
Quality Assurance & Compliance
1 1 (2.56%) QA
System Software
1 7 (17.95%) Active Directory
Systems Management
1 3 (7.69%) HP Quality Center
Vendors
1 16 (41.03%) Avaya
2 10 (25.64%) Mitel
3 6 (15.38%) Citrix
3 6 (15.38%) BMC
3 6 (15.38%) Apple
3 6 (15.38%) Oracle
3 6 (15.38%) Kofax
4 4 (10.26%) Microsoft
4 4 (10.26%) Genesys
5 3 (7.69%) HP
5 3 (7.69%) Cognos
6 1 (2.56%) TIBCO
6 1 (2.56%) Salesforce.com
6 1 (2.56%) Nortel
6 1 (2.56%) Business Objects