The table below looks at the prevalence of the term IVR in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 420 400 425
Rank change year-on-year
-20 +25
Contract jobs citing IVR 7 24 13
As % of all contract IT jobs located in London 0.033% 0.11% 0.055%
As % of the Miscellaneous category 0.090% 0.29% 0.15%
Number of daily rates quoted 3 12 9
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £405 £291 £334
10% offered a daily rate of more than £485 £423 £590
UK excluding London median daily rate £445 £450 £320
% change year-on-year
-1.11% +40.62%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the London region.

Miscellaneous Category
London
Contract IT job ads with a match in the
Miscellaneous category
7751 8356 8570
As % of all contract IT jobs located in London 36.03% 37.04% 36.32%
Number of daily rates quoted 5390 5798 6102
Median daily rate £490 £475 £450
Median daily rate % change year-on-year
+3.15% +5.55%
90% offered a daily rate of more than £300 £288 £263
10% offered a daily rate of more than £650 £650 £625
UK excluding London median daily rate £380 £385 £363
% change year-on-year
-1.29% +6.20%
Number of hourly rates quoted 129 144 194
Median hourly rate £21.00 £22.50 £17.00
Median hourly rate % change year-on-year
-6.66% +32.35%
90% offered a hourly rate of more than £14.00 £13.00 £12.50
10% offered a hourly rate of more than £46.00 £43.00 £37.40
UK excluding London median hourly rate £18.53 £19.50 £16.84
% change year-on-year
-5.00% +15.79%

IVR
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in London

IVR
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the London region.

IVR Daily Rate Trend in London

IVR
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the London region.

IVR Hourly Rate Trend in London

IVR
Top 30 Related IT Skills in London

For the 6 months to 8 December 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for IVR.

1 18 (34.62%) CTI
2 17 (32.69%) CRM
3 14 (26.92%) XML
3 14 (26.92%) Degree
4 13 (25.00%) Telecoms
4 13 (25.00%) Web Services
5 12 (23.08%) Salesforce.com
5 12 (23.08%) Finance
5 12 (23.08%) Marketing
5 12 (23.08%) REST
6 11 (21.15%) SOAP
7 10 (19.23%) Data Modelling
7 10 (19.23%) SOA
8 9 (17.31%) Cisco
8 9 (17.31%) Informatica
8 9 (17.31%) Computer Science
9 8 (15.38%) Master Data Management
9 8 (15.38%) Salesforce Marketing Cloud
9 8 (15.38%) Radian6
9 8 (15.38%) Social Studio
9 8 (15.38%) Data Management
9 8 (15.38%) Avaya
10 7 (13.46%) Conga
10 7 (13.46%) Pardot
10 7 (13.46%) Mobile App
10 7 (13.46%) Investment Management
11 6 (11.54%) Genesys
11 6 (11.54%) Microsoft
11 6 (11.54%) Data Analysis
11 6 (11.54%) Agile Software Development

IVR
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) Skype for Business
2 2 (3.85%) CMS
3 1 (1.92%) Cloud Foundry
3 1 (1.92%) Elasticsearch
3 1 (1.92%) Office Communications Server
Applications
1 3 (5.77%) MS Excel
2 2 (3.85%) InVision
2 2 (3.85%) OmniGraffle
3 1 (1.92%) MS Office
3 1 (1.92%) SPSS
Business Applications
1 8 (15.38%) Radian6
1 8 (15.38%) Social Studio
2 2 (3.85%) Dynamics CRM
3 1 (1.92%) Salesforce.com CRM
Cloud Services
1 3 (5.77%) Heroku
2 2 (3.85%) Adobe Creative Cloud
2 2 (3.85%) Force.com
2 2 (3.85%) Google Analytics
3 1 (1.92%) Amazon AWS
3 1 (1.92%) Microsoft Azure
3 1 (1.92%) PaaS
3 1 (1.92%) SaaS
Communications & Networking
1 18 (34.62%) CTI
2 5 (9.62%) LAN
2 5 (9.62%) PBX
2 5 (9.62%) VoIP
2 5 (9.62%) WAN
3 3 (5.77%) BIG-IP
3 3 (5.77%) Cisco ICM
3 3 (5.77%) DHCP
3 3 (5.77%) DNS
3 3 (5.77%) Skype
3 3 (5.77%) SNMP
3 3 (5.77%) TCP/IP
3 3 (5.77%) Unified Communications
4 2 (3.85%) H.323
4 2 (3.85%) Intranet
4 2 (3.85%) LDAP
5 1 (1.92%) DECT
5 1 (1.92%) Firewall
5 1 (1.92%) IP Telephony
5 1 (1.92%) Wireless
Database & Business Intelligence
1 4 (7.69%) Oracle Reports
1 4 (7.69%) SQL Server
2 1 (1.92%) DB2
2 1 (1.92%) IBM InfoSphere
2 1 (1.92%) MySQL
2 1 (1.92%) PostgreSQL
2 1 (1.92%) PowerPivot
Development Applications
1 2 (3.85%) Cucumber
1 2 (3.85%) SpecFlow
1 2 (3.85%) Team Foundation Server
1 2 (3.85%) Visual Studio
2 1 (1.92%) Git (software)
2 1 (1.92%) Jenkins
2 1 (1.92%) JIRA
2 1 (1.92%) PHPUnit
2 1 (1.92%) Selenium
2 1 (1.92%) WebDriver
General
1 13 (25.00%) Telecoms
2 12 (23.08%) Finance
2 12 (23.08%) Marketing
3 4 (7.69%) Retail
4 3 (5.77%) Banking
4 3 (5.77%) Financial Institution
5 2 (3.85%) Back Office
5 2 (3.85%) Retail Banking
6 1 (1.92%) Local Government
Job Titles
1 14 (26.92%) Architect
2 9 (17.31%) Analyst
3 7 (13.46%) Business Analyst
4 6 (11.54%) Consultant
4 6 (11.54%) Salesforce Architect
4 6 (11.54%) Solutions Architect
5 5 (9.62%) Project Manager
5 5 (9.62%) Salesforce Solution Architect
6 3 (5.77%) Cloud Architect
6 3 (5.77%) CRM Architect
6 3 (5.77%) CRM Solutions Architect
6 3 (5.77%) Infrastructure Architect
6 3 (5.77%) Lead Solutions Architect
6 3 (5.77%) Test Leader
7 2 (3.85%) Cloud Solutions Architect
7 2 (3.85%) Customer Analyst
7 2 (3.85%) Designer
7 2 (3.85%) Digital Designer
7 2 (3.85%) Genesys Engineer
7 2 (3.85%) Salesforce Consultant
Libraries, Frameworks & Software Standards
1 14 (26.92%) XML
2 13 (25.00%) Web Services
3 12 (23.08%) REST
4 11 (21.15%) SOAP
5 2 (3.85%) .NET
5 2 (3.85%) Gherkin
5 2 (3.85%) XMPP
6 1 (1.92%) .NET Framework
6 1 (1.92%) Ajax
6 1 (1.92%) Django
6 1 (1.92%) Flask
6 1 (1.92%) HTML
6 1 (1.92%) JSON
6 1 (1.92%) OAuth2
6 1 (1.92%) VXML
Miscellaneous
1 9 (17.31%) Computer Science
2 7 (13.46%) Mobile App
3 5 (9.62%) Management Information System
3 5 (9.62%) Social Media
4 4 (7.69%) Analytical Skills
5 2 (3.85%) Equities
5 2 (3.85%) Fixed Income
5 2 (3.85%) Smartcard
5 2 (3.85%) User Experience
6 1 (1.92%) AS400
6 1 (1.92%) Driving Licence
6 1 (1.92%) iSeries
Operating Systems
1 5 (9.62%) Windows
2 4 (7.69%) Linux
2 4 (7.69%) Unix
3 3 (5.77%) Solaris
4 2 (3.85%) AIX
4 2 (3.85%) Windows 10
4 2 (3.85%) Windows Server
Processes & Methodologies
1 17 (32.69%) CRM
2 10 (19.23%) Data Modelling
2 10 (19.23%) SOA
3 8 (15.38%) Data Management
3 8 (15.38%) Master Data Management
4 7 (13.46%) Investment Management
5 6 (11.54%) Agile Software Development
5 6 (11.54%) Data Analysis
6 5 (9.62%) Project Management
6 5 (9.62%) WFM
7 4 (7.69%) Data Mapping
7 4 (7.69%) Disaster Recovery
7 4 (7.69%) Logistics
7 4 (7.69%) Performance Management
7 4 (7.69%) Requirements Management
7 4 (7.69%) Service Design
8 3 (5.77%) Analytics
8 3 (5.77%) Change Control
8 3 (5.77%) Cisco ICM Scripting
8 3 (5.77%) Prototyping
Programming Languages
1 5 (9.62%) SQL
2 3 (5.77%) C#
3 1 (1.92%) C
3 1 (1.92%) C++
3 1 (1.92%) JavaScript
3 1 (1.92%) Perl
3 1 (1.92%) PHP
3 1 (1.92%) Python
Qualifications
1 14 (26.92%) Degree
2 3 (5.77%) SC Cleared
2 3 (5.77%) Security Cleared
3 2 (3.85%) CCNP
3 2 (3.85%) CCVP
3 2 (3.85%) Cisco Certification
3 2 (3.85%) ISEB
3 2 (3.85%) ISTQB Foundation Certification
4 1 (1.92%) CCNP Voice
4 1 (1.92%) ITIL Certification
Quality Assurance & Compliance
1 3 (5.77%) QA
2 2 (3.85%) SLA
3 1 (1.92%) PCI DSS
System Software
1 3 (5.77%) VMware Infrastructure
1 3 (5.77%) VMware Workstation
1 3 (5.77%) XenApp
1 3 (5.77%) XenDesktop
2 2 (3.85%) Active Directory
3 1 (1.92%) Docker
Systems Management
1 3 (5.77%) Cisco UCCE
2 1 (1.92%) Cisco CUCM
2 1 (1.92%) Kubernetes
2 1 (1.92%) Mesos
Vendors
1 12 (23.08%) Salesforce.com
2 9 (17.31%) Cisco
2 9 (17.31%) Informatica
3 8 (15.38%) Avaya
3 8 (15.38%) Salesforce Marketing Cloud
4 7 (13.46%) Conga
4 7 (13.46%) Pardot
5 6 (11.54%) Genesys
5 6 (11.54%) Microsoft
6 4 (7.69%) Oracle
6 4 (7.69%) Siebel
7 3 (5.77%) Citrix
7 3 (5.77%) Sun
7 3 (5.77%) VMware
8 2 (3.85%) Google
8 2 (3.85%) Tableau
9 1 (1.92%) IBM
9 1 (1.92%) Mitel
9 1 (1.92%) Verint